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Welcome to That Retail Property Guy, the podcast where retail property expert Gary Marshall champions retail tenants and empowers professionals across the industry. With a career spanning decades, a dozen retailers, and millions in recovered losses for leading UK retailers, Gary shares his unparalleled knowledge to help retail tenants protect their rights, navigate leases, and maximise opportunities often overlooked by landlords, estates and accounts teams.
This podcast is your go-to resource for unlocking the mysteries of retail property. Whether you're an experienced professional, a mid-sized chain, or someone just starting in the industry, Gary’s insights will help you build confidence, avoid pitfalls, and thrive in this complex field.
Through practical advice, real-world examples, and interviews with industry leaders, That Retail Property Guy is dedicated to fostering development and knowledge-sharing for the next generation of retail property experts.
Listen weekly and discover how small insights can lead to big wins for retail tenants everywhere. Start your journey to retail property mastery today!
12 Episodes
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The Evolution of Land Records and Modern Estate Management Systems Gary reminisces about the early days of managing land-based property records - physical documents like maps, leases and correspondence, prone to mould and mildew. Hear how the traditional storage and retrieval systems, complete with red tape and asbestos-sealed cabinets, have now been replaced by digital terrier systems that scan, index, and cross-reference documents for easy access. While these modern systems, such as MRI's C...
The Overlap: Bridging Estates Management and Accounts Payable In this episode of 'That Retail Property Guy,' host Gary Marshall explores the relationship between estates management and accounts payable within a retail setting, especially the importance of communication and collaboration between property and finance teams. He discusses the significant expenditures retail businesses face, including rents and service charges, and the complexities of tracking and managing these costs effect...
Navigating the Dramatic Highs and Lows of Retail Estates Management In this episode of 'That Retail Property Guy,' host Gary Marshall shares insightful and entertaining stories from his career in retail estates management, focusing on the lessons learned from the best and worst moments. From navigating critical lease clauses and breakthrough financial recoveries on the last minute, to facing crises like redundancies and statutory declarations, Gary's experiences offer invaluable insights into...
The Injustices of Business Rates: An Unfair Taxation System in the UK that impacts especially on retailers, big or small In this episode, host Gary Marshall discusses the inequalities and inefficiencies of the business rates taxation system in the UK. Highlighting its archaic foundation and complex bureaucracy, the episode exposes how businesses, particularly retailers, face an unjust financial burden. Should this system be abandoned for a fairer, more modern alternative? The episode also cov...
Understanding the Dynamics of Retail Landlords and Tenants While host Gary Marshall usually advocates for retail tenants, in this episode of That Retail Property Guy he offers a deep dive into the retail landlord's viewpoint. The discussion covers various types of landlords, from long-term, stable investors to short-term, high-risk takers. Gary also explains the importance of leases, the Landlord and Tenant Act 1954, and the implications of lease terms. He highlights the various challen...
Navigating Lease Expiry: Your Guide to the Landlord and Tenant Act 1954 In this episode of 'That Retail Property Guy,' host Gary Marshall explores the complexities of lease expiry for UK business tenants and the protections provided by the Landlord and Tenant Act 1954. Gary discusses the concept of 'security of tenure,' which allows tenants to continue occupying their premises after lease expiry and to negotiate new lease terms under the same conditions. He emphasises the importance of unders...
Loved and Lost: The Evolution of Retail Brands - and Their Property Portfolios In this episode of 'That Retail Property Guy,' host Gary Marshall explores the intersection of estate management and retail tenancy, focusing on the demise of beloved retail brands. Gary shares insights on the potential sale of WHSmith's property portfolio and reminisces about lost brands like Woolworths, BHS, and Debenhams. He also discusses the financial struggles faced by retailers, the impact on local communiti...
Kerching! Follow the Money: Unveiling Hidden Retail Profits Join Gary Marshall, the host of That Retail Property Guy, as he explores the critical overlap between estate management and accounts payable from a retailer tenant’s perspective. In this episode, Gary highlights the often-overlooked opportunities to recover lost profits through diligent financial oversight. By sharing personal anecdotes and pearls of wisdom, Gary underscores the importance of 'following the money' and the remar...
The Intersection of Estate Management and Property Accounts Payable: Insights and Stories In this episode of 'That Retail Property Guy,' host Gary Marshall dives deep into the intricate relationship between estate management and property accounts payable from a retailer's viewpoint. Gary shares vivid stories and valuable insights about the significance of this overlap, emphasising the importance of collaboration between accounts payable and asset managers. He discusses the challenges and rewa...
Understanding Estate Management and Lease Negotiations for Different Types of Retail Tenant In this episode of That Retail Property Guy, host Gary Marshall explores the complexities facing small independent retailers compared to large multiple retailers in estate management and lease negotiations. Key topics include the varying landlord-tenant challenges, financial constraints, flexibility, and bargaining power of SME retailers versus large retailers. Gary shares insights on lease clauses, re...
The Essential Guide to Reading Leases: Insights from An Estate Manager In this episode of 'That Retail Property Guy' hosted by Gary Marshall, the discussion centres around a fundamental concept in estate management: the importance of reading and understanding leases (RTL or RTFL). Gary shares past experiences and practical advice, emphasising the need to read the actual lease and all associated documents in detail. The episode highlights potential pitfalls and valuable strategies for tenants,...
Top Tips for Estate Management and Accounts Payable in Retail Gary Marshall, the host of 'That Retail Property Guy,' shares his insights on the intersection of estate management and accounts payable from a retailer's perspective. He offers his top three tips: RTFL ('Read the Lease'), review all accounts processes, and follow the money. Each tip is elaborated with practical advice and real-world examples. Gary emphasises the importance of understanding lease specifics, fostering collaboration ...
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