Build A Better Restaurant with Peter Harman

The modern business owner is struggling to find and hire people and when they do find someone to work, they only get about 50% of the employees effort… Do you know why that is… Well that’s what we are going to talk about today.

Today we are going to do something a little different. I am going to take you behind the scenes to my staff meeting at Martini’s Grille. Every three months we have a quarterly staff meeting… Where we do three things #1. I address the entire team. #2. We hand out bonuses #3. We share a great meal I think you will find this interesting

Do you know who you are… OR Are you chasing the hottest trends - trying to please everyone else..?

Are you HIRING the wrong people - just to fill a position? Are you putting things on the menu - that don’t fit? Are you agreeing to do things that you really don’t want to do. If the answer to any of these questions is YES – You’re in luck because today - we are going to talk about how to fix - that error.

Have you ever had an employee try to usurp your authority? Go above YOUR head to your boss to get THEIR way or undermine you. Or have you ever had an employee go to one of your partners to complain about you? Or if you are the owner – go to their manager to complain about you..? Or how about go to the local authorities… To get you in trouble, because they don’t like the way YOU are doing things..?

Do you have a hard time getting your managers ALL on the same page..? Do you have a hard time understanding your boss or your fellow managers or your employees? Do you wish everyone could all just get along and do the work we came here to do without all the friction and the drama? If that sounds like you – You’re in luck Because THAT is what we are going to talk about today.

Have you ever noticed that some of your employees - never get it – They never grow. While other people - just get it - right away? That’s because some people ARE the RIGHT fit. They have the RIGHT physical and mental make-up for THIS Type of Work. And the Wrong People - Do Not.

The restaurant business involves HARD work. Restaurant-ing is a LABOR intensive business. The BIGGEST problem we face today is finding GOOD People who will SHOW UP and WORK HARD. Today I am going to discuss one of the biggest things - I think is behind – this problem…

Do you ever feel like you know what you NEED to do – to move forward and achieve your goal, But for some reason… You just can’t get to it… You just can’t DO IT... You just can’t make it happen… If that sounds like you… You’re in Luck – Because THAT is what we are going to talk about Today..?

Today’s Pep Talk is Personal. I am going to share a little insight into my personal journey. I’m going to share what I’ve been doing and what I’ve been going through And I hope – I truly hope you find something that helps you keeps going… And going and going…

The world is going crazy! The world is through the biggest changes I have even seen. As restaurant owners we must constantly innovate, adapt and improve. Today I am going to talk about THREE Big Things that will help you LIVE!

Can you take TWO WEEKS off right now without your restaurant falling apart? Unfortunately most restaurant owners, like 90% of us would HAVE TO answer -NO to that question … If you want to turn that around and answer in the affirmative - There IS something you can do – and it starts with two simple words – COMMANDERS INTENT I'm going to show you how to use Commanders Intent to empower our managers and team - So the team can make decisions and act – without you being present.

There are thousands of things that need to be done to keep the restaurant Relevant and Thriving. The problem is knowing What is Important - NOW - Today. Everything SEEMS Important – because everything IS Important We need to INCREASE SALES and make a PROFIT We need to satisfy the CUSTONMER and Keep EMPLOYEES Happy. We need to INNOVATE and Keep the place CLEAN and ORGANIZED. We need to build the SYSTEM and Improve QUALITY And we need the FREEDOM to live our personal lives… And not be a slave to our business. SO… how do we manage all of that - without going crazy…? Well that is what we are going to talk about today…

Restaurant owners are busy people. There is always a thousand things to do. Getting Important work done is Important. Really Important. BUT – How do we know What the MOST Important Thing is..? How do we know what to do – First second and third..? Well that’s what we are going to talk about today…

If you have been following this podcast for a while you know that I believe in EIGHT Basic fundamentals. And the First of all the fundamentals is WE NEED A WORTHY GOAL. The goal is a very important part of the process of success. As I was watching college football over the holidays I made an observation. As both teams entered the field before the game – they both had the same goal - To WIN the game. BUT as we all know – only one team will achieve their goal. Also as we enter the NFL Post season there are a dozen or so teams that also have the same goal - To win the Super Bowl. BUT as we all know – only one team win the Superbowl this year. So if Goals are so important… And NOT every team can achieve their goal… There must be something else going on… Behind the scenes. And That is what I want to talk about and dissect.

As a leader of your people and your team… Have you ever tried to raise the standards in your restaurant… To get your people to do something new, or change a behavior… Or - do a certain thing – better… Or just take action on something that needs to be done. And you just can’t get it to happen… They won’t do it. Has that happened to you…? Have you or your managers - experienced this phenomenon in your restaurant..? With their employees..? Well – that is what we are going to talk about today…

This week I had a conversation with the new guy… I’m going to share the important part of that conversation with you… Today.

Do you want to change your life? Because if you do… I have a New Year’s Resolution FOR YOU… In fact I call it a New Life Resolution. And that is what we are going to talk about today.

Have you ever said something or done something to someone… maybe an employee or a manager or even a customer – or your spouse and they got - really pissed off… Then, you had to spend a LOT of time… like hours, days or weeks… Trying to walk it back or Un-Dig that hole - you dug with your words… or deeds. And even Then… in some cases – the other person never – really forgives you… I don’t know about you… maybe you are a perfect person, who has never offended anyone. But I can tell you – I sure have… I’ve been pissed off - and I have pissed off more - Than my share of people. And that’s what we are going to talk about today.

2024 is just a month away. If you want to start the year out with a BANG… It’s a smart idea to have a Sales Forecast. That’s what the BIG BOYS do… If you are one of the people who always have a Sales Forecast and always try to beat it... You’re in Luck… Because That’s what we're going to talk about today.