The Story of a Brand Show

In this episode of The Story of a Brand Show, host Rose Hamilton, CEO of Compass Rose Ventures, sits down with Lisa Chodnofsky, Chief Brand Officer for Vitamin Shoppe, for a thoughtful and energizing conversation about what it truly takes to steward an iconic brand in today's evolving wellness landscape. Throughout the discussion, Rose and Lisa explore the responsibility that comes with leading a heritage retailer in the health and wellness space. The conversation highlights how consumer expectations are shifting, why clarity of purpose matters more than ever, and how brand leadership extends far beyond creative—it's operational, experiential, and deeply cultural.   Lisa shares insight into how Vitamin Shoppe continues to evolve while protecting the trust and credibility that built its foundation. Key moments from the episode include: * What the role of Chief Brand Officer means within a legacy wellness retailer * How Vitamin Shoppe balances innovation with honoring its core identity * Why trust, education, and in-store experience remain critical in a digital-first world * The importance of cohesive storytelling in connecting with modern wellness consumers * How leadership alignment and mission clarity drive long-term brand equity This episode is a powerful reminder that enduring brands don't simply react to change—they evolve intentionally while staying rooted in purpose.   Join me, Ramon Vela, in listening to the episode to hear how Lisa Chodnofsky is helping shape the next chapter of Vitamin Shoppe and what brand leaders can learn from her approach to modern retail and wellness.   For more on Lisa Chodnofsky visit: https://www.vitaminshoppe.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

In this episode, I sit down with Forest Bronzan, CEO of Jetset, someone I truly consider a pioneer in the DTC and retention space. We revisit his journey from building and scaling Email Aptitude—one of the earliest agencies dedicated solely to retention and email—to launching Jetset in a completely different economic and technological landscape. What struck me most is how his conviction around retention hasn't changed—but how the strategy has evolved dramatically. We go deep into why customer experience—not just customer support—is becoming the real differentiator for brands. Forest shares how Jetset is redefining CRM by integrating sentiment analysis, proactive outreach, and immersive brand experiences to build long-term loyalty. In a world obsessed with acquisition, this conversation is a powerful reminder that the real gold is in the customers you've already earned Key Moments from the Episode: * Forest reflects on launching Email Aptitude in the early days of DTC and how retention was once a niche focus—long before it became table stakes. * Why "customer support" is not the same as "customer experience"—and how most brands are missing the bigger opportunity. * The introduction of Jetset's internal framework, Sentiment IQ, which aggregates signals like NPS, engagement, reviews, and support data to proactively manage retention. * How brands can identify high-value detractors and intervene before churn happens—turning frustration into loyalty. * Why authentic surprise-and-delight moments, curated experiences, and deeper listening will define the next era of retention. Join me, Ramon Vela, in listening to this thoughtful and strategic conversation about loyalty, customer experience, and what it truly takes to build a brand that wins long-term. If you care about sustainable growth, this episode is one you won't want to miss. For more on Jetset, visit: https://jetset.io/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above. 

In this episode of The Story of a Brand Show, host Rose Hamilton, CEO of Compass Rose Ventures, sits down for a deeply personal and insightful conversation with her daughter, Lexy Hamilton, a sophomore at Indiana University's Kelley School of Business.  What begins as a mother-daughter dialogue quickly evolves into a powerful exploration of how the next generation is thinking about identity, decision-making, and the future of business—through the lens of both data and human connection. Throughout the episode, Lexy brings a fresh yet remarkably grounded perspective on topics ranging from storytelling and finance to AI and brand trust. Drawing from her academic experiences and personal values, she shares how clarity, authenticity, and emotional connection are becoming the most important currencies in modern business—and why the brands that succeed will be those that balance analytical rigor with human understanding. Key themes explored in this episode include: *How the next generation defines success through values, resilience, and staying true to personal identity—even in challenging environments *Why storytelling and emotional connection are at the core of brand building, and how marketing creates meaning beyond product utility *The concept of "cognitive burden" and why simplifying data into clear, actionable insights is a critical leadership skill *Where AI accelerates decision-making—and where human judgment, context, and empathy remain irreplaceable *What luxury brands teach us about scarcity, storytelling, and creating long-term emotional and financial value This episode offers a rare and meaningful perspective on how emerging leaders are shaping the future of business, blending data, creativity, and authenticity in new ways.     Join us in listening to the episode and hear how the next generation is redefining what it means to build brands—and lead with clarity, purpose, and trust. For more on Rose Hamilton visit: https://compassroseventures.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

In this episode, I sit down with Juliette Blake, Founder of Moxies, for a powerful and deeply relevant conversation about kids, technology, and what it truly means to build with intention.  Juliette walks us through the growing mental and emotional toll today's attention-driven platforms are having on kids—especially girls—and why parents are desperate for better solutions. With Moxies, she's building a gamified social platform for girls ages 8–12 that prioritizes safety, wellbeing, and healthy digital habits over engagement metrics. This isn't about limiting technology—it's about creating technology that actually serves our children. Key Moments from the Episode:   * Juliette shares how a simple introduction led her to connect with someone she had admired for years—reinforcing the power of community and open doors. * We unpack the dangers of the attention economy and why current social platforms were never designed with children's wellbeing in mind. * Juliette explains how Moxies was built "safe by design," from co-registration with parents to moderated group chats and limited access through real-life group codes. * She shares compelling early research showing that 80% of users experienced increased wellbeing outcomes, including improvements in mood, confidence, and self-regulation. * We discuss why there's no one-size-fits-all approach to parenting in the digital age—and why what kids are doing online matters more than simply the device itself.   Join me, Ramon Vela, in listening to this important and hopeful conversation. If you're a parent—or simply someone who cares about the next generation—this episode will challenge you to think differently about technology and remind you that digital spaces can be built with care, intention, and wellbeing at their core. For more on Moxies, visit: https://moxies.xyz/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above. 

In this episode of The Story of a Brand Show, host Rose Hamilton, CEO of Compass Rose Ventures, sits down with Sarah Henry, VP, Head of Content, Influencer, & Commerce at Walmart, for a timely and deeply insightful conversation about how commerce is being reshaped by creators, content, and culture. The episode weaves together personal history—Rose and Sarah previously worked together at The Vitamin Shoppe—with a forward-looking exploration of how discovery has become the new engine of retail growth. Throughout the conversation, Rose guides listeners through the industry's shift from intent-led shopping to discovery-led experiences. Sarah shares how creators now function as trusted guides, how Walmart is building a creator-first commerce platform at massive scale, and why trust, flexibility, and serendipity are essential to modern retail.   Together, they unpack what it takes to connect inspiration to purchase in a way that feels human, seamless, and culturally relevant. Key themes explored in this episode include: * Why social commerce is already shaping consumer behavior and how creators drive modern product discovery   * How Walmart approaches creator-first commerce by prioritizing value, trust, and long-term relationships   * The concept of "serendipitous discovery" and why creators act as the new shelf space and sales associates   * How trend intelligence and social listening inform assortment, content, and commerce decisions   * What brands often get wrong when working with creators—and how authenticity and flexibility improve outcomes   This episode offers a clear blueprint for founders, marketers, and retailers navigating the future of commerce.  Join us in listening to the episode to hear how creators, content, and trust are redefining discovery—and why the brands that build ecosystems, not just products, will be the ones that win.   For more on Sarah Henry visit: https://www.walmart.com/ If you enjoyed this episode, please leave The Story of a Brand a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

I've always believed that behind every meaningful brand is a deeply personal story, and my conversation with Marianna Sachse, founder of Jackalo, is a perfect example of that.  What stood out immediately was how her journey is rooted in gratitude, craft, and family—particularly the skills passed down from her mother and grandmother. That foundation shaped not only how Marianna sees clothing, but how she sees responsibility, longevity, and care across generations. As we talked, it became clear that Jackalo isn't just about kids' clothing—it's about rethinking the entire system. From durability and timeless design to circularity and ease for parents, Marianna has intentionally built a brand that removes compromise.  She shared how her background in nonprofit communications, combined with her experience as a mother and maker, pushed her to solve a problem she saw firsthand: kids' clothes that don't last, don't get handed down, and too often end up in landfills. In this episode, we discuss: * How learning to sew, mend, and value craft across generations became the foundation of Jackalo * Why kids' clothing is uniquely positioned for circular design and reuse * The trade-up model that allows parents to return outgrown clothes for store credit or recycling * How natural fibers, durability, and thoughtful design reduce waste and support kids' comfort * Why making the sustainable choice easy is essential for busy families Join me, Ramon Vela, in listening to the episode to hear how Marianna is building a product worth buying and a brand worth supporting—and how reimagining kids' clothing can make life easier for families while keeping clothes out of landfills. For more on Jackalo, visit: https://hellojackalo.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above. 

In this episode of The Story of a Brand Show, host Rose Hamilton, CEO of Compass Rose Ventures, sits down with Greg Horn, President and CEO, Specialty Nutrition Consulting, Inc., and Managing Director and Partner, William Hood and Company for a deep, historical, and forward-looking conversation about the evolution of the health and wellness industry.  Greg is widely regarded as one of the original architects of science-based nutrition, having shaped the category long before functional nutrition, clinical validation, and health data became mainstream. Throughout the conversation, Rose guides listeners through the pivotal moments that built today's wellness ecosystem—from early regulatory frameworks and professionalization of supplements to the rise of functional foods, investment networks, and wearable health data.   Greg offers a rare, behind-the-scenes perspective on what separates real innovation from marketing noise, and why proof, efficacy, and ecosystem-building remain the true drivers of long-term success in this category.   Key topics explored in this episode include: * The regulatory breakthroughs of the 1990s that enabled trust, transparency, and growth in science-based nutrition * Why clinical proof, bioavailability, and real-world efficacy have always mattered more than hype * The early emergence of functional foods and beverages—and what made true category breakthroughs stand out * How industry institutions like Nutrition Business Journal and Nutrition Capital Network helped professionalize the space and connect founders with capital and expertise * What lies ahead for health and wellness innovation, including wearable data, ingredient technology, and the realities founders face when scaling physical products This episode offers invaluable context for founders, operators, and investors navigating today's increasingly sophisticated wellness landscape.  Join us in listening to the episode to gain clarity on where the industry has been, where it's going, and what it truly takes to build credible, lasting brands rooted in science and trust. For more on Greg Horn visit: https://greghorn.com/ For more on Specialty Nutrition Consulting, Inc., visit: https://specialtynutrition.com/ For more on William Hood & Company, visit: https://www.williamhoodandcompany.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

In this episode, I sit down with Lauren Gropper, CEO & Co-Founder of Repurpose, whose purpose-driven mission truly inspired me. From surviving a life-changing moped accident to questioning why we use forever-lasting materials for five-minute products, she shares how her passion for sustainability has turned into a movement to redesign everyday essentials from plants rather than plastic. What I loved most about this conversation is how honest she is about the realities of building sustainable products — the cost, the manufacturing challenges, the misconceptions, and the grit it takes to keep going.   Her story is a reminder that with the right design, intention, and team, we can create healthier products for our homes and the planet. Key Moments From the Episode: * A near-fatal accident that reshaped her purpose and commitment to impact.   * The flawed logic behind single-use plastics and the question that sparked a new approach.   * How everyday products can be made from sugarcane fiber, cassava, corn, and bamboo.   * The hard truth about sustainable manufacturing and why affordability is still a hurdle.   * Tracking impact: over 700 million pieces of plastic replaced. If you care about better materials, planet-friendly innovation, or the real journey behind building a sustainable brand, join me, Ramon Vela, in listening to the episode. You'll enjoy this conversation.  For more on Repurpose, visit: https://repurpose.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above.

In this episode, I sit down with Coulter Lewis, the founder behind Sunday—a brand that's reinventing how we care for our little piece of the earth.  Our conversation begins with gratitude and the early days of Sunday, when it was nothing more than a wild idea and a few people willing to believe in him.   Coulter shares how those early moments of vulnerability, uncertainty, and unexpected support shaped the company's foundation and helped him stay grounded as the mission took form.  From there, we dive into Sunday's evolution—how satellite imagery, soil tests, and hyperlocal environmental data inform personalized lawn, garden, and pest plans for millions of homeowners.   Coulter walks me through the massive environmental impact of lawn care, the shift in climate patterns, the rise of pests, the challenges of retail expansion, and the bold leap into AI-powered guidance.  What comes through is the heart of Sunday: empowering people to steward their land with confidence, ease, and far fewer toxins.  Key Highlights * How early supporters believed in Sunday before a product even existed—and why that early trust was essential for Coulter to take the leap.  * The staggering scale of lawns in the U.S.—the third largest "crop"—and why conventional care uses five times more pesticides than industrial farms.  * How Sunday uses satellite data, soil analysis, and a database of 350,000 soil samples to give homeowners real-time, personalized guidance for their yards.  * The impact of climate change on lawns—new pests, shifting grass varieties, extreme weather—and how Sunday adapts plans to keep customers supported.  * Sunday's growth into retail (Target, Walmart, Home Depot, Ace, and soon Costco) and how AI now powers deeper insights, smarter recommendations, and more meaningful customer support.  If you're passionate about sustainability, curious about how tech can transform lawn and garden care, or simply love hearing from founders building mission-driven companies, then join me, Ramon Vela, as we listen to this episode. Coulter's journey is filled with honesty, innovation, and a clear belief that homeowners can make a meaningful difference—one yard at a time. Tune in on Apple Podcasts, Spotify, or wherever you listen to your favorite shows. For more on Sunday, visit: https://www.getsunday.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above.

In this episode, I sit down with Dez Price, the co-founder and CEO of BN3TH, a brand that has completely reimagined what comfort means from the waist down.  What starts as a casual conversation about gratitude quickly turns into an honest look at entrepreneurship—its highs, lows, and the people who show up in the moments that matter.   Dez opens up about resilience, building relationships with intention, and why the journey is always about people first, even before product or revenue.  From there, we dive into the origin story of BN3TH—how two friends, a kitchen table, and an old pair of Calvin Kleins led to a patented pouch technology now beloved by athletes, adventurers, and everyday guys who simply want to feel more comfortable.  We talk about the early days of hustling and handing out samples, the challenge of building a category no one sees, the realities of scaling in a volatile supply chain, and the company's long-term commitment to quality, sustainability, and comfort. Dez's story is raw, relatable, and full of lessons for any founder navigating uncertainty and growth.  Key Highlights * How gratitude and the support of people around him helped Dez navigate the toughest entrepreneurial moments—and why great relationships sit at the center of BN3TH's success.  * The origin of BN3TH's patented pouch technology and how it solves a problem most men didn't even realize they had.  * The early breakthrough moment when athletes and friends tested prototypes and confirmed the comfort was unlike anything they'd worn before.  * How word of mouth, experiential sampling, and authentic community relationships fueled the brand long before e-commerce took off.  * The biggest operational challenges today—from tariffs to forecasting to changing consumer behavior—and how BN3TH navigates them through strong vendor partnerships and meticulous production planning.  If you love hearing stories about founders who build with heart, resilience, and a relentless commitment to quality, this episode is a must-listen. Dez's journey shows what's possible when you pair innovative thinking with deep respect for the people who help bring a brand to life.  Join me, Ramon Vela,  as we explore the evolution of BN3TH—from a simple idea to a global comfort brand redefining men's essentials. Tune in on Apple Podcasts, Spotify, or wherever you listen. For more on BN3TH, visit: https://www.bn3th.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: 1 Commerce: https://1-commerce.com/story-of-a-brand Scaling a DTC brand gets harder the bigger you grow, especially when you're stuck selling on just one channel.  While you're focused on day-to-day ops, your competitors are unlocking marketplaces like Amazon, Walmart, and even retail shelf space—and capturing customers you're missing. That's where 1-Commerce comes in.  They help high-growth brands expand beyond their sites, handle end-to-end fulfillment, and scale through a revenue-share model that means they only win when you do.  As a Story of a Brand listener, you'll get one month of free storage and a strategy session with their CEO, Eric Kasper. 

In this episode, I sit down with Emma Stallworthy, the inspiring founder behind Your Reformer.  Her story begins with a deeply personal fertility journey that led her to reevaluate how she moved, how she managed stress, and ultimately how she cared for her body. Through Pilates—specifically reformer Pilates—she found physical healing, nervous system balance, and a sense of calm that became life-changing. That experience not only transformed her health, but also sparked the idea for a more accessible, at-home Pilates solution grounded in real emotional connection and everyday life needs.  As we talk, Emma shares how the practice supported her through pregnancy, postpartum recovery, anxiety, back pain, major life transitions, and the hectic realities of parenting and entrepreneurship.   She also reveals how she and her husband grew the business from an idea into a global brand—tackling logistics, e-commerce, manufacturing, B2B expansion, and launching in the U.S. market. What comes through most is her passion for movement, her belief in carving out time for self-care, and her commitment to helping people live healthier, more balanced lives—no matter their season of life.  Key Highlights * How infertility, IVF, anxiety, and burnout led Emma to reformer Pilates—and how the practice helped her regulate her nervous system and finally conceive.  * Why reformer Pilates supports a wide range of people—from beginners to athletes, from those with injuries to those navigating postpartum recovery, back pain, mobility challenges, or stressful careers.  * The moment Emma realized there was a massive demand for at-home Pilates during lockdown, and how that insight shaped the Your Reformer concept.  * The evolution of the business: logistics, e-commerce learning curves, expansion into B2B, launching internationally, and their "Kaizen" philosophy of continuous 1% improvements.  * How Your Reformer supports beginners with orientation classes, health-professional-led programs, and a robust on-demand library that meets people in every stage of life.  If you've ever struggled to find balance, movement, or a moment of calm in your day, this conversation will resonate deeply. Emma's story is powerful, relatable, and full of insight—whether you're navigating fertility challenges, juggling parenting, looking to stay active as you age, or simply wanting to improve your mental and physical well-being. Join me, Ramon Vela, as we explore how Your Reformer is helping people reclaim their health, their calm, and their confidence—one deliberate, mindful movement at a time. Tune in on Apple Podcasts, Spotify, or wherever you listen. For more on Your Reformer, visit: https://yourreformer.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors:   Color More Lines: https://www.colormorelines.com/get-started Color More Lines is a team of ex-Amazonians and e-commerce operators who help brands grow faster on Amazon and Walmart. With a performance-based pricing model and flexible contracts, they've generated triple-digit year-over-year growth for established sellers with annual revenue over $5 million.   Use code "STORY OF A BRAND" and receive a complimentary market opportunity assessment of your e-commerce brand and marketplace positioning.

In this episode, I sit down with Katia Rudnick, the founder of Katia Designs, whose jewelry brand has become a powerful source of inspiration, empowerment, and emotional connection for thousands of women.  What begins as a simple moment in a yoga class becomes a life-changing whisper from the universe—one that leads Katia to discover her purpose, unlock her creativity, and build a brand that helps women feel strong, centered, and connected to themselves. Katia's story is a reminder that sometimes the things meant for us don't arrive as loud breakthroughs—they arrive as subtle nudges, intuitive sparks, and moments we choose to follow. Her journey from pop-up markets to a thriving, emotionally resonant jewelry business shows just how deeply people crave meaning, intention, and reminders of their own inner strength. Key Highlights * How a meditative moment in a yoga class sparked the creation of Katia Designs and awakened a new sense of purpose in Katia's life.   * The early pop-up market experiences that gave Katia the encouragement, validation, and "transfer of belief" she needed to keep creating.   * How her patented magnetic clasp design allows each necklace to be worn multiple ways—making her jewelry both meaningful and innovative.   * Why her pieces are more than accessories—they are emotional tools, reminders, and energetic vessels that help women navigate both everyday life and life's hardest moments.   * The astonishing loyalty of her customers, many of whom collect her pieces and treat them as part of their daily rituals of empowerment.   If you're someone who loves mission-driven brands, meaningful products, or founder stories rooted in personal transformation, you won't want to miss this conversation.   Join me, Ramon Vela, as we listen to how Katia Designs went from a whisper to a thriving brand—and how its message-driven pieces continue to inspire and strengthen women every day. Tune in to the full episode on Apple Podcasts, Spotify, or wherever you listen to shows. For more on Katia Designs, visit: https://katiadesigns.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above.

In this episode of The Story of a Brand Show, I sit down with the incredible twin sisters and co-founders of LouLou Lollipop, Angel Kho and Eleanor Lee.  From the very beginning, their story pulled me in—the handmade Etsy shop days, walking store to store in Vancouver with nothing but belief and a few samples, and the moment a total stranger at a Las Vegas trade show validated everything they had been working toward.  What struck me most was how deeply personal their journey is. Every product, every print, every decision is rooted in lived experience as moms trying to solve real problems for other parents. What unfolded in our conversation was an honest look at resilience, creativity, community, and the emotional reality of building a brand from scratch. Whether it was the joy of their "donut teether" taking off, the surprise of being contacted by a Nordstrom buyer, or their thoughtful approach to safety and sustainability, their passion is unmistakable. And hearing how their early supporters—from strangers to shop owners—helped shape the business reminds us that small acts of kindness can change everything. Here are some of the key moments from the episode: * The emotional impact of early validation—from a competitor at their first trade show and from the first boutique willing to take a chance on them. * How a simple, personal frustration as new moms sparked the idea for their first product: a safe, functional, beautiful teething necklace. * The role of pop-up markets, Etsy, and early Instagram collaborations—especially a pivotal moment when Thrifty Littles amplified their brand. * The unforgettable milestone of getting contacted by a Nordstrom buyer…and the disbelief that turned into their first major retail partnership. * Their thoughtful product evolution—from silicone teethers to award-winning sleep bags and meticulously designed muslin swaddles with playful, artful prints. Join me, Ramon Vela, as we listen to the full episode to hear the heartfelt, real, and inspiring journey behind LouLou Lollipop—and discover why their story resonates so strongly with parents around the world. For more on LouLou Lollipop, visit: https://louloulollipop.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: 1 Commerce: https://1-commerce.com/story-of-a-brand Scaling a DTC brand gets harder the bigger you grow, especially when you're stuck selling on just one channel.  While you're focused on day-to-day ops, your competitors are unlocking marketplaces like Amazon, Walmart, and even retail shelf space—and capturing customers you're missing. That's where 1-Commerce comes in.  They help high-growth brands expand beyond their sites, handle end-to-end fulfillment, and scale through a revenue-share model that means they only win when you do.  As a Story of a Brand listener, you'll get one month of free storage and a strategy session with their CEO, Eric Kasper. 

In this episode of The Story of a Brand, I sit down with Christopher Wu, Co-founder & CEO of Paper Culture, a company that has quietly—and consistently—been redefining what sustainable, beautifully designed paper products can look like. From day one, Paper Culture has stood at the intersection of modern design and deep environmental responsibility, long before sustainability became a cultural talking point. What moved me most was hearing the origin story: four founders, a six-page website, no automation, and the sheer grit it took to hand-typeset every order until two or three in the morning—all fueled by a mission they believed in. Throughout our conversation, Christopher shares the early chaos, the lessons learned from starting during the Great Recession, and the unwavering North Star that kept the brand alive for 17 years.  We talk about the power of design, why sustainability should never require a sacrifice in quality, and how physical products—like holiday cards, photo books, and personalized gifts—remain meaningful in an increasingly digital world. Paper Culture doesn't just sell cards; they sell connection, joy, and a chance to make a small but real impact on the planet. Key Moments From the Episode * The gratitude moment that started it all: Christopher remembers friends and family working late into the night during their first holiday season—unpaid—simply because they believed in the mission and wanted to help. * Starting during the 2008 recession: With a wedding, a new home, a baby on the way, and no venture funding, the team built a fully bootstrapped brand by embracing long-term horizons and reduced competition.  * Where design meets sustainability: Paper Culture was born from the idea that consumers shouldn't have to choose—great design and climate-friendly choices can and should coexist.  * Their mission as a true North Star: After 17 years, fighting climate change continues to be the company's guiding objective, driving everything from materials to processes to planting over a million trees.  * The lasting power of physical products: Even in a digital world, a holiday card or personalized gift still stands out—and reconnects people in a way screens can't.  Join me, Ramon Vela, in listening to the episode. If you love brands grounded in mission, craftsmanship, and real human connection, you're going to enjoy this conversation.  Christopher's story is a reminder that business longevity comes from purpose, not hype—and that even the smallest choices we make as consumers can leave a meaningful imprint on the planet. Tune in and discover the world of Paper Culture. For more on Paper Culture, visit: https://www.paperculture.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors:   Color More Lines: https://www.colormorelines.com/get-started Color More Lines is a team of ex-Amazonians and e-commerce operators who help brands grow faster on Amazon and Walmart. With a performance-based pricing model and flexible contracts, they've generated triple-digit year-over-year growth for established sellers doing over $5 million in annual revenue.   Use code "STORY OF A BRAND" and receive a complimentary market opportunity assessment of your e-commerce brand and marketplace positioning. 

In this episode, I sit down with someone whose inner strength and personal reinvention truly moved me: Angelica Fuentes, Founder & CEO of NOWFUL.  From navigating profound personal challenges to building a wellness system rooted in clarity, self-love, and deep inner work, Angelica shares a journey that is both inspiring and practical. Her story begins with a simple but life-altering moment of gratitude and self-awareness at age 19 — a moment that sparked a lifelong path toward inner connection. Throughout our conversation, Angelica opens up about the masks we all wear, the pain we numb rather than face, and how her 40-year journey of self-discovery eventually led to the creation of NOWFUL: a complete mind-body-spirit wellness system.  What struck me most is how each product — from the mushroom complex to the sleep cream to the affirmation cards — directly reflects what she relied on to survive some of the darkest moments of her life, including losing everything at age 52 and rebuilding from the ground up. Key Moments From the Episode * The moment that changed everything: At 19, a friend challenged Angelica's sadness, opening the door to decades of inner work and self-awareness.  * Shedding masks and facing the truth: Angelica shares how she confronted emptiness, fear, and a lifetime of expectations placed on her as a woman in a traditional Mexican family.  * How NOWFUL was born: Each product in the NOWFUL system comes from practices she used to survive everything from leadership stress to life-altering loss — including losing her businesses, her assets, and nearly her daughters in a 24-hour period.  * The power of ritual: Angelica explains why tiny, consistent habits are the foundation for resilience, clarity, and courage — and how they helped her rebuild her life at 52 and launch a new company at 62.  * Inside the NOWFUL system: From a 10-mushroom complex to a grounding essential oil, magnesium sleep cream, and smart affirmation cards linked to CBT — Angelica walks through how each piece helps reconnect you to your inner strength.  Join me, Ramon Vela, in listening to the episode. If you've ever felt stressed, disconnected, overwhelmed, or simply unsure of your next step, you will find so much wisdom and strength in this conversation. Angelica's story is a reminder that everything we need already lives within us — we just need the right rituals to awaken it. Tune in to hear her powerful journey and learn more about the NOWFUL system.   For more on NOWFUL, visit: https://nowfuljourney.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above. 

When you think about transformation in beauty, few stories are as fascinating as the one unfolding at Rodan + Fields.  In this episode, Rose Hamilton, CEO of Compass Rose Ventures, sits down with Anncy Rowe, Chief Commercial Officer, who is leading the company through one of the most ambitious reinventions in the industry — evolving from a billion-dollar direct-selling brand into a modern omni-channel powerhouse.  Anncy's background includes some of the most iconic names in beauty — Maybelline, Garnier, and IT Cosmetics — and she's now using that experience to bridge legacy and innovation at Rodan + Fields. What struck me most about Anncy's leadership is her ability to balance conviction and curiosity. She's fiercely protective of the brand's DNA — its female-founded roots, dermatology-driven credibility, and loyal consultant community — while introducing fresh storytelling, modern retail partnerships, and a bold "Love What You See" campaign that redefines clinical luxury for today's consumer. Here are a few highlights from our conversation: * Purpose Meets Reinvention: How Rodan + Fields is blending its heritage of women-led dermatology with a new omni-channel model that meets consumers wherever they shop — from consultants to DTC to Ulta. * Clinical Luxury, Redefined: The brand's unique formulation philosophy — "no more, no less" — and why restraint, not volume, is the most powerful form of innovation. * Storytelling with Conviction: Anncy's approach to brand transformation is rooted in founder DNA, purpose, and authenticity rather than chasing trends. * Female-Founded Advantage: How being the #1 female dermatologist-founded skincare brand is both a point of pride and a call to elevate more women in science and leadership. * Culture as the Growth Engine: Inside the company's transformation — from hiring and leadership mindset shifts to building agility, clarity, and confidence across teams. Join us in listening to this episode to hear how Anncy Rowe and the Rodan + Fields team are proving that legacy and reinvention can coexist beautifully — and that true transformation starts with purpose, people, and belief. For more on Rodan & Fields, visit: https://www.rodanandfields.com/en-us/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

When you've been in eCommerce long enough, you start to see the cycles — the rise of new platforms, the decline of others, and the constant search for what's next. In this episode, I sit down with Neal Goyal, SVP at PostPilot, to talk about how he's helping brands rediscover one of the most powerful, proven, and now AI-enhanced channels out there: direct mail.  Neal shares how PostPilot is turning mail into a data-driven, performance-marketing channel for modern brands — one that's not only defensible against AI disruption, but also amplified by it. What I loved most about this conversation is Neal's clarity and conviction about where commerce is headed. He's seen the evolution of digital saturation, rising acquisition costs, and "tech bloat" — and he believes the brands that will win are those who balance smart automation with authentic connection.  PostPilot is doing just that, helping brands cut through the digital noise, drive measurable results, and build stronger customer relationships with physical mail — reinvented for today's marketers. Here are a few highlights from our conversation: *  AI Meets Direct Mail: How PostPilot uses data and automation to make direct mail as dynamic and trackable as digital.   * Defensible Channels: Why direct mail remains one of the few marketing channels that AI can't replace — but can help scale.   * The Meta for Mail: How PostPilot is creating an acquisition engine that behaves like a digital ad platform, with the intimacy of print.   * Performance That's Measurable: How brands can track incrementality, integrate with Klaviyo, and optimize ROI in real time.   * Culture and Customer Obsession: The story behind PostPilot's founders and why customer service is their ultimate growth advantage.   Join me, Ramon Vela, as we listen to the episode to hear how Neal and the PostPilot team are reinventing an old-school medium for the modern era — proving that, in a world dominated by digital, real connection still delivers.   For more on PostPilot, visit: https://www.postpilot.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above. 

In this episode of The Story of a Brand Show, my co-host Rose Hamilton, CEO of Compass Rose Ventures, sits down with Mike Fata, Founder and past Chairman & CEO of Manitoba Harvest Hemp Foods.  Mike's story is one of personal transformation fueling a movement. What began with his own health journey, losing weight, regaining strength, and discovering hemp seeds, evolved into co-founding a company that pioneered an entire food category and scaled it all the way to a $419 million strategic exit. Mike shares how belief, discipline, and governance shaped his entrepreneurial path. From facing stigma around hemp in the early days, to building a trusted brand on quality and education, to evolving his own leadership from founder to CEO to chairman, Mike gives us a masterclass in resilience and scaling with integrity.  Today, he's paying it forward as a mentor, investor, and author of "Grow: 12 Unconventional Lessons for Becoming an Unstoppable Entrepreneur." Here are some of the key moments from the episode: * How personal health struggles inspired Mike to co-found Manitoba Harvest * The power of storytelling and education in building belief in a new category * Why governance, values, and discipline were non-negotiable guardrails for scaling * The mindset shift required to evolve from founder to CEO to chairman * Why mentorship and continuous improvement remain at the core of his legacy Join us in listening to the episode and hear how Mike Fata transformed passion into purpose, purpose into a category-defining brand, and now, wisdom into mentorship for the next generation of founders. For more on Mike Fata, visit: https://www.mikefata.ca/ To buy Mike Fata's book, "Grow: 12 Unconventional Lessons for Becoming an Unstoppable Entrepreneur," visit Bookshop.org, Amazon, or wherever you purchase books and audiobooks.  If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this!

I had the pleasure of sitting down with Rachel Katzman, the founder of Pvolve, a functional fitness company that's redefining what it means to truly move your body with purpose.  Rachel's story is deeply personal and inspiring. What started as a search for relief from back pain and scoliosis evolved into creating a method that blends functional fitness with resistance equipment, delivering not only results but also long-term health and mobility. In our conversation, Rachel opened up about her journey with Lyme disease, how it reshaped her perspective on wellness, and why she believes movement is medicine. We also explored how Pvolve scaled from a scrappy start-up to a global brand with both digital and studio presences, why clinical studies matter in fitness, and what it means to franchise a mission-driven brand. Some key moments from the episode include: * Rachel's personal health journey and how it inspired the Pvolve method.   * Why functional fitness addresses more than aesthetics; it prevents injury, improves posture, and supports longevity.   * The pivotal role of clinical studies in validating fitness methods and building consumer trust.   * How Pvolve thrived during the pandemic with its digital platform and transitioned into a fast-growing franchise model.   * The impact of celebrity advocates like Jennifer Aniston in amplifying the brand's credibility.   Join me, Ramon Vela, as we listen to the episode and discover how Pvolve is changing the fitness landscape with an approach that goes beyond sweat; it's about strength, mobility, and living pain-free. For more on Pvolve, visit: https://pvolve.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: REViVE Amazon Marketing Partners: https://revivemp.com/ REViVE Amazon Marketing Partners helps better-for-you CPG brands win on Amazon with niche expertise, founder-led strategy, and a true partnership model. Built by a CPG founder with a successful exit, REViVE only works with brands it believes in. Are you curious if Amazon is right for you? Book a Free Deep Dive Strategy Session today.   Workspace6 - Private Community for 7, 8, 9-figure Brands: https://www.workspace6.io/ Workspace6 is a private community where over 950 seven-, eight-, and nine-figure brand operators share insights, solve problems, and accelerate growth. It's the anti-fluff operator's room, and for your first 30 days, it's just $1. Get real answers and skip the trial and error.

In this episode of The Story of a Brand Show, I sit down with Lauren Kleinman, Founder of Dreamday and Co-founder of Quality Media. Lauren shares her journey from working at Ritual and Scopely to building not just one, but two thriving agencies that are reshaping how brands approach PR, affiliate, and paid media. Her story is rooted in curiosity, courage, and a clear vision for how the media landscape is evolving. What stood out to me is how Lauren built Dreamday around the idea of "performance PR," combining traditional press with measurable ROI through affiliate links. Then, she and her partners created Quality Media to bring media buying, creative, and paid amplification under one roof.  Together, the agencies form a closed loop where press, content, and paid all fuel each other, driving growth and brand equity in ways most agencies can't match. Here are some highlights from our conversation: * How Dreamday coined the concept of "performance PR" and why it's more relevant than ever.   * The origin story of Quality Media and its unique performance publishing model powered by The Quality Edit.   * Why the media landscape is shifting to diversified channels, such as TikTok, Substack, and even ChatGPT search.   * How AI is reshaping agency work and why Lauren calls Dreamday and Quality Media "people-first, AI-enabled agencies."   * Lauren's personal journey as a mom, yoga teacher, and leader striving to create workplaces that become the highlight of her team's careers.   Join me, Ramon Vela, as I listen to the full episode to hear how Lauren is building intentional, future-ready agencies while staying grounded as a leader. This is a must-listen for founders, marketers, and anyone curious about the future of brand storytelling and performance marketing.   For more on Dreamday, visit: https://www.dreamday.la/ For more on Quality Media, visit:  https://www.qualitymedia.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors: Saral - The Influencer OS: https://www.getsaral.com/demo SARAL is the all-in-one influencer platform that finds brand-aligned creators, automates outreach, and manages everything in one place. Request a live demo today. Let the SARAL team know you're a The Story of a Brand Show podcast listener to get an extended free trial! Visit the link above.