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Spectora Spotlight with Carla Heatherly

Spectora Spotlight with Carla Heatherly
Author: Spectora
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Home inspection industry trends & home inspector stories, tips and lessons learned growing and running a successful home inspection business. Learn more about Spectora at https://www.spectora.com.
154 Episodes
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Don’t Do That! How Inspector Brent Fletcher Built His Business & 500K Followers
Brent Fletcher didn’t plan on becoming a home inspector—until one inspection changed everything. Five years later, he’s built a thriving business in Colorado and grown an audience of more than 500K across social media with his viral “Don’t Do That!” posts.
In this episode of Spectora Spotlight, Brent shares the highs, lows, and behind-the-scenes strategies that fueled both his business growth and his online presence:
How an $8,000 check at closing launched his inspection career
The toughest lessons from his first year in business
Networking strategies that turned overflow jobs into loyal clients
Why relationships and local reputation matter more than ads
Building a backlog of 4,000+ videos and knowing what actually goes viral
The tools and posting habits that fuel his growth (InShot, Canva, TikTok, FB, IG, YT)
What inspectors can do right now to grow their own presence online
Whether you’re an inspector, a small business owner, or just curious how to turn authenitic content into clicks — this episode is packed with practical advice and some pretty fun stories.
🔗 Links & Resources
Fletcher's Home Inspections: https://fletchershomeinspections.com/
Facebook: https://www.facebook.com/FletchersHomeInspections
YouTube: https://www.youtube.com/@Inspector_Fletch
Instagram: https://www.instagram.com/inspector_fletch/
TikTok: https://www.tiktok.com/@inspector_fletch
🚀 Ready to grow your business?
Try Spectora free: https://hubl.li/Q02nfFrR0
Bundle a year of Spectora + a custom site: https://hubs.la/Q02p9VvF0
Dive into Spectora Academy: https://hubs.la/Q02pv_G90
🎙️ Subscribe so you don’t miss what's next!
We’re on Apple, Spotify, Google—wherever you pod.
Click follow or subscribe to stay in the loop.
You don’t have to choose between online marketing and in-person connection—you can have both.
In this episode, Lauren Hughes from Lighted Way Home Inspections shares how she takes the community-first approach from Part 1 and brings it into her social media, online branding, and even AI workflows—without losing the personal touch that makes it resonate.
We get into:
How to make social media content that people actually engage with
Mixing educational posts with lifestyle and behind-the-scenes moments
Using AI for captions, ideas, and market research
Building a brand that isn’t dependent on one person’s name
Simple ways to start showing up online consistently
This is Part 2 of a 2-part conversation that will help you connect with your audience—whether you’re across the table or across the screen.
📲 Interested in Spectora? Start your free trial today and get all the education and onboarding you need to hit the ground running:
https://hubl.li/Q02nfFrR0
🚀 Bundle a year of the app with a custom website:
https://hubs.la/Q02p9VvF0
🛠️ Growing your business? We’ve got your back. Check out our business tools:
https://hubs.la/Q02p9S0B0
👥 Learn more about the power of Spectora—visit Spectora Academy:
https://hubs.la/Q02pv_G90
🚨 Not subscribed to the pod yet? You’re missing out. We’re on Apple, Google, and Spotify. Click follow or subscribe so you don’t miss an episode!
🤓 Got topic ideas or wanna be a pod-star yourself? Send us a message through chat or email carla@spectora.com
💬 Not using Spectora yet? See why the biggest and best inspection companies are:
https://hubs.la/Q02p9SRZ0
You don’t need a massive ad budget to grow your inspection business—you just need to show up for your people.
In this episode, Lauren Hughes from Lighted Way Home Inspections shares how she’s built a thriving business in a rural Texas market by leading with generosity, consistency, and heart. From delivering flowers to agents’ desks to sponsoring local events, Lauren proves that the best marketing is often just being a good neighbor.
We cover:
Why ROI isn’t always measurable (and why that’s okay)
Low-cost, high-impact ways to connect with your community
How to decide which sponsorships are worth it
Growing market share in rural areas (and when to take on the long drives)
Turning agents and clients into loyal advocates
This is Part 1 of a 2-part conversation that will get you thinking beyond ads and funnels—and back to the simple power of relationships.
🔗 Links & Resources
Silk Inspections: https://www.silkinspections.com
🚀 Ready to grow your business?
Try Spectora free: https://hubl.li/Q02nfFrR0
Bundle a year of Spectora + a custom site: https://hubs.la/Q02p9VvF0
Dive into Spectora Academy: https://hubs.la/Q02pv_G90
🎙️ Subscribe so you don’t miss Part 2!
We’re on Apple, Spotify, Google—wherever you pod.
Click follow or subscribe to stay in the loop.
Ep. 140: AI in Home Inspections, Part 2
Guest: Chris Skinner, Silk Inspections (Fayetteville, NC)
Let’s get nerdy! In Part 2, Chris Skinner shares how he’s gone beyond the basics to train custom GPTs, communicate faster with agents, and use AI to unlock serious focus in the field.
We dig into:
How to use AI when you’re not the owner
The real potential of custom GPTs
Communication hacks for agents + clients
Where AI shines—and where to stay skeptical
Whether you’re AI-curious or already using ChatGPT daily, this episode gives you real-life inspector insights you can use now.
🔗 Links & Resources
Silk Inspections: silkinspections.com
🚀 Ready to grow your business?
Try Spectora free: https://hubl.li/Q02nfFrR0
Bundle a year + custom site: https://hubs.la/Q02p9VvF0
Explore Spectora Academy: https://hubs.la/Q02pv_G90
🎙️ Subscribe so you don’t miss our next episode!
We’re on Apple, Spotify, Google—wherever you pod.
Have an idea or want to be on the show? Email carla@spectora.com
AI isn’t coming for your job—but it is here to help you work smarter. In this episode, Chris Skinner from Silk Inspections breaks down the automation and AI tools he’s using to save time, reduce mental load, and bring more consistency to his business.
We get into:
Why he started automating—and what he’d never go back to
The tools that have made the biggest difference
How he’s using AI tools like ChatGPT today
What he won’t automate (and why that line matters)
Tips for inspectors who are curious but unsure where to start
This is Part 1 of a 2-part conversation that makes AI feel less intimidating and more practical. Because the real power? Still comes from you.
🔗 Links & Resources
Silk Inspections: https://www.silkinspections.com
🚀 Ready to grow your business?
Try Spectora free: https://hubl.li/Q02nfFrR0
Bundle a year of Spectora + a custom site: https://hubs.la/Q02p9VvF0
Dive into Spectora Academy: https://hubs.la/Q02pv_G90
🎙️ Subscribe so you don’t miss Part 2!
We’re on Apple, Spotify, Google—wherever you pod.
Click follow or subscribe to stay in the loop.
Join new host Carla Heatherly as she talks with inspectors and industry pros about growth, real-world strategies, and what’s next for the modern home inspector.
Yon and Brian grew up less than a mile apart. They played on the same sports teams as kids. Now, although they live across the country, they're both home inspectors. And they learn from each other every day.
In this episode, we get into:
- Growing a YouTube channel and why client education is so important
- Building home maintenance plans for clients post-inspection
- The difference between inspecting new builds and historic homes
- Different communication styles
- Why having industry friends/mentors is key to growth
You can find Yon and Brian's YouTube channel, Home Inspections Matter, at https://www.youtube.com/@UC3biUdnJzw1sMbWtPNfgSaA. You can find Yon at https://homegrowninspectionsc.com/ and Brian at https://workflowhome.com/.
📲 Interested in Spectora? Start your free trial today and get all the education and onboarding you'll need to get up and running successfully: https://hubl.li/Q02nfFrR0
🚀 Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
🛠️ Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
👥 Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
🚨 Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
🤓 Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
💬 Not using Spectora? See what the biggest and best companies are saying: https://hubs.la/Q02p9SRZ0
Thomas is BACK by popular demand. In the episode, we get into:
- Why collaboration is the key to leveling up the industry
- Raising your prices and adding/communicating value
- Taking ownership of issues clients run into vs learning when to say no this just isn’t our problem/fault
- Navigating contractor relationships, insurance woes, and how to give recommendations without being the upgrade police
- Home health inspections and getting in the door with homeowners who aren't actively buying or selling
📲 Interested in Spectora? Start your free trial today and get all the education and onboarding you'll need to get up and running successfully: https://hubl.li/Q02nfFrR0
🚀 Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0 🛠️ Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
👥 Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
🚨 Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
🤓 Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
💬 Not using Spectora? See what the biggest and best companies are saying: https://hubs.la/Q02p9SRZ0
Matt is a beacon of wisdom in this industry. This episode is a must-listen for any inspector thinking about becoming a business owner...or thinking about selling, for that matter. We get into:
- How Matt went from company employee to company owner
- Commitment and consistency over hustle culture
- The future of mergers & acquisitions in the inspection industry
- Why you need to KYN (Know Your Numbers)
- How he spent his life savings on his company in a down market...and why that was actually a great thing.
If you want to get in touch with Matt, you can find him at @acehomeny on Facebook or at https://acehomeny.com/.
📲 Interested in Spectora? Start your free trial today and get all the education and onboarding you'll need to get up and running successfully: https://hubl.li/Q02nfFrR0
🚀 Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0 🛠️ Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
👥 Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
🚨 Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
🤓 Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
💬 Not using Spectora? See what the biggest and best companies are saying: https://hubs.la/Q02p9SRZ0
We're lucky to have not only an incredibly successful real estate broker, but a CEO, best-selling author, coach & keynote speaker on Spectora Spotlight.
Leigh Brown is a straight shooter and an advocate for serving customers and improving the real estate industry in any way we can.
Leigh and Kevin have a free flowing conversation around the NAR lawsuit and settlement and what it could mean for Realtors, home inspectors and homebuyers.
You can find Leigh at her website and the socials!
https://www.leighbrown.com/
https://www.youtube.com/channel/UC11stDD0nfFUYfhPB-E1nLg
https://www.facebook.com/LeighBrownSpeaker/
https://www.instagram.com/leighthomasbrown/
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
If you don't know Bill, you should. He and his team are some of the kindest, hard-working folks you'll come across. We've been fortunate enough to know them since the beginning of Spectora. Bill & team discuss:
- Starting a sole proprietorship with a spouse
- The importance of starting with two
- Values and excellence
- Quality software
- Growing your vision as you grow
- Hiring & team inspecting
- Looking for your "off ramp"
Want to connect with Bill? You can email him at Bill@PreciseInspecting.com or hit their website https://www.PreciseInspecting.com
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
Jeremy Smith talks to Kevin about his unique co-op model of growing regionally, and possibly nationally. They also get into his unique backstory, how he extends value beyond the home inspection, and why this industry is perfect for lifestyle and balancing with family life.
Get in touch with Jeremy!
jeremy@apexpropertyinspection.com
http://www.apexpropertyinspection.com/laramie
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
Chuck is an absolute pleasure to talk to, and a wealth of knowledge in this industry.
We get into specifics of bringing services in-house, being a consultant for life, how to handle downturns and agent relationships.
Connect with Chuck at his email and website: info@realsvs.com http://www.realinspectionservices.com
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
Michael Craycraft of Greenworks has a pretty unique vantage point, basically running one of the largest home inspection companies in the country. Michael and Kevin chat about:
His journey at Greenworks
Growing within an org vs. being your own boss
His views on the industry
Hiring and training inspectors
How he thinks about operations vs. strategic thinking
Want to learn more about Greenworks? Find them at their website - https://greenworksinspections.com/
Or you can message Michael on Instagram - @michaelcraycraftgreenworks
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
Dylan and Kevin get into Dylan's backstory and many other topics:
Marketing
Differentiation
What hasn't worked
How HomeAdvisor/ANGI actually worked for him
Leveraging tech for efficiency
Iterative approach
Email Dylan or hit him up at his website:
dmorgan@propertydocinspections.com
https://www.propertydocinspections.com
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
This one had something for every inspector stage! Kevin and Mike get into:
Going from full-time to part-time and still growing
Background as a firefighter and cop
Agent acquisition story
Weird market dynamics in New York
Partnering with moving companies to help clients
Using Actions for more upsells
Productizing annual maintenance inspections
Google Guarantee is pretty great actually
Battling imposter syndrome
You can get in touch with Mike here:
casinohomeinspections@gmail.com
https://www.casinohomeinspections.com/
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
Bailey McHugh of SWELL Home Inspections gets nearly 90% of her referrals from Instagram. In this Spectora Spotlight interview, Bailey and Kevin break down how. They also dive into:
What to say when you slide into those DMs
How to get your posts in front of hundreds of agents
Overcoming the fear of putting yourself out there
Why automation and consistency are game changers
Bailey's journey from being a flight attendant to becoming a home inspector
The importance of superb client communication
And so much more. You can find Bailey on Instagram @swell_homeinspections or on her website, swellhomeinspectionsnc.com
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
Do you offer a home energy assessment as part of your inspection? Shannon Bloemker makes a great case for why you should.
Shannon is the founder and CEO of Energy Raven, a home energy assessment that helps homebuyers see how the home uses energy and where they can save. She and Kevin get into:
Home energy assessments
New tax rebates and why they matter
How little a home inspection costs relative to the rest of the real estate transaction (and how to get that number up!)
Whether or not the home inspection should be required
The home inspection as education
You can find Energy Raven at https://energyraven.com/
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
David Van Vurst has a pretty cool story to get here. He shares his story of owning a Skyzone up until Covid and how he met his first set of agents with creativity! They also get into:
Using QR codes
Realities of year 1 income as a home inspector
Helping seniors
Using strategies agents can RELATE to
Social media usage
You can connect with David through his website - https://www.phoenixresolutions.com/ or on Instagram - https://www.instagram.com/inspector_van/
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
Shante is a Spectora OG. Not only because she's known us since the beginning, it's because she is one of the most kind, fun, intelligent people you'll find in this industry. And she's just getting started. Kevin and Shante cover so much:
How she got involved in the business
COVID growth story
Balancing being a mom and working
Hiring a VA
Social media
Hiring a growth coordinator
Downsizing
Being a boss vs. a leader
Spouse dynamics
Want to get in touch with Shante to network? You can email her - shante@lamberthomeinspections.com
Or hit her up from the website - https://www.lamberthomeinspections.com/
Interested in Spectora? Start your free trial today: https://hubl.li/Q02nfFrR0
Bundle a year of the app with a custom website: https://hubs.la/Q02p9VvF0
Growing your business? We got your back. Check out our business tools: https://hubs.la/Q02p9S0B0
Learn more about the power of Spectora, visit Spectora Academy: https://hubs.la/Q02pv_G90
Not subscribed to the pod yet? Shame! Go do it! We're on Apple & Google Podcasts & Spotify. Click follow or subscribe! This keeps us motivated to keep doing more of this.
Got ideas for guests? Send 'em our way through the chat bubble or email Kevin@Spectora.com
Not using Spectora? See what the biggest and best companies are saying - https://hubs.la/Q02p9SRZ0
Kevin, this has quickly become one of my favorite podcasts! You and your brother have truly created a company and a culture that is built to help home inspectors, not only have a modern & beautiful looking home inspection report, but by providing things like your YouTube channel, this podcast and ways to grow our businesses and to thrive! The home office software you have is amazing and the websites that your team creates are beautiful!