Coaching for Leaders

Anthony Klotz: Jolted Anthony Klotz is an organizational psychologist and Professor of Management at the UCL School of Management. He is the person who both predicted and coined the term “The Great Resignation,” and his groundbreaking research on quitting, work design, and employee performance has made him a leading voice on the future of work. He is the author of Jolted: Why We Quit, When to Stay, and Why It Matters (Amazon, Bookshop)*. Most of us have attempted to support an employee dealing with a tough career moment. Not all the time, but certainly sometimes, we see those moments coming. When an employee is dealing with a big jolt – or about to – this conversation with Anthony will show you how to help. Key Points Jolts have an outsized influence on people’s overall relationship with their work. Managers play a deciding role in how people respond to jolts and are in the best position to insulate the negative effects and amplify the positive effects. Managers can often anticipate and predict jolts to employees. The plans leaders have often become the jolts that others experience. If people can make sense of a jolting event, they are better able to deal with it constructively. The perception of how fair and event is and how fair the process was leading up to the event massively impacts how people perceive it. A clear explanation of why change is happening and what it means can substantially minimize the negative effects of career jolts. The tendency for organizations to delay bad news often is counterproductive to helping managers and employees navigate jolts. Partnership with others (managers, friends, family members) helps most of us better process what we might otherwise attempt to do alone. Resources Mentioned Jolted: Why We Quit, When to Stay, and Why It Matters (Amazon, Bookshop)* by Anthony Klotz Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Engaging People Through Change, with Cassandra Worthy (episode 571) How to Quit Bad Stuff Faster, with Annie Duke (episode 607) Stop Solving Your Team’s Problems, with Elizabeth Lotardo (episode 764) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Neri Karra Sillaman: Pioneers Neri Karra Sillaman is a refugee-turned-entrepreneur, academic, and author whose work focuses on the importance of resilience, purpose, and vision in business and in life. She is the recipient of the Thinkers50 Radar Award, an entrepreneurship expert at the University of Oxford, and the founder of Neri Karra, a global luxury leather goods brand. She is the author of Pioneers: 8 Principles of Business Longevity from Immigrant Entrepreneurs (Amazon, Bookshop)*. We all know that the right connections can help in our careers, but how do we actually get more intentional about forging the connections that will be most meaningful and sustainable? In this conversation, Neri and I explore the key lessons from immigrant entrepreneurs and how their successes can help us all thrive. Key Points Robins and titmice have vastly different outcomes because of their divergent abilities for flocking. Social capital is critical for success. Diversity brings many strengths – and it also introduces new challenges for connection. We can’t as easily rely on connections through traditional cultures or experiences. All of us have the ability to forge connections based on value. This is perhaps the most powerful homophily tie and accessible to everyone. The most successful immigrant entrepreneurs don’t rely on connections happening automatically and also don’t assume that relationships will be static. Focus on what unites you with others. Strengthen ties with other networks to avoid the risk of communities that are too insular. Be proactive and generous in sharing information and ideas to support others. Resources Mentioned Pioneers: 8 Principles of Business Longevity from Immigrant Entrepreneurs by Neri Karra Sillaman (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Three People Who Will Help You Grow, with Andrew C.M. Cooper (episode 700) The Way to Build Collective Power, with Ruchika T. Malhotra (episode 759) Using AI to Make Networking Easier, with Ruth Gotian (episode 766) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

David Yeager: 10 to 25 David Yeager is a professor of psychology at the University of Texas at Austin and the cofounder of the Texas Behavioral Science and Policy Institute. He is best known for his research conducted with Carol Dweck, Angela Duckworth, and Greg Walton on short but powerful interventions that influence adolescent behaviors such as motivation, engagement, healthy eating, bullying, stress, mental health, and more. He is the author of 10 to 25: The Science of Motivating Young People (Amazon, Bookshop)*. Older generations have been complaining about younger generations for all of recorded history. Today is no different, and I often hear how leaders are struggling with motivating their younger employees. In this conversation, David and I explore the most recent research and practice for what actually works. Key Points Older generations have been complaining about younger generations for all of recorded history. Often, our complaints are the result of our own past experiences. Many leaders experience the mentor’s dilemma: being nice and putting up with poor performance, or being critical and demanding higher performance. Status and respect for a young person are as critical as food and sleep to a baby. When satisfied, they can open up much better motivation and behavior. The mentor mindset embraces both high standards and high support for the young person you wish to motivate. Because this is a mindset, you can absolutely get better at it. When giving feedback to a young person, acknowledge the high standard you are setting and also tell the young person that you believe they can meet that standard. Young people have often experienced a lot of “enforcing” behavior from parents, teachers, and coaches. They assume this in the workplace if you don’t make a point to say otherwise. Resources Mentioned 10 to 25: The Science of Motivating Young People by David Yeager (Amazon, Bookshop)* The Power of Mindset (Masterclass) Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Challenge Directly and Care Personally, with Kim Scott (episode 302) How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310) How to Solve the Toughest Problems, with Wendy Smith (episode 612) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Today (Friday, March 20th) is the FINAL DAY to apply to the Coaching for Leaders Academy. If you are at an inflection point and ready to thrive, apply before the end of the day at coachingforleaders.com/academy.

Are you at an inflection point in your leadership? The Coaching for Leaders Academy helps leaders thrive at key inflection points. Apply to the Academy by Friday, March 20th. In this episode, Dave shares the five things that he sees most commonly get in leaders’ ways: Not asking for help. Assuming knowledge drives behavior. Setting the tactical bar too high. Feeling worse before feeling better. Not noticing any improvement.

Linda Hill: Genius at Scale Linda Hill is the Wallace Brett Donham Professor of Business Administration and Faculty Chair of the Leadership Initiative at Harvard Business School. Globally recognized as a top leadership and innovation expert, Linda has been named by Thinkers50 as one of the world’s top five management thinkers. She is the co-author, along with Emily Tedards and Jason Wild, of Genius at Scale: How Great Leaders Drive Innovation (Amazon, Bookshop)* We all want to think of ourselves as innovative, but it’s often not easy to know exactly what that means in practice. In this conversation, Linda and I explore what her research shows that leaders do to drive innovation successfully – and how each of us can get just a bit better. Key Points Rather than coming up with a vision and asking people to follow it, innovation is about creating the culture and capabilities to create the future together. Innovation leadership shows up in three ways within organizations: the Architects, the Bridge Builders, and the Catalysts. Instead of setting the stage for themselves, innovative leaders set the stage for others. Often, we view horizontal relationships through the lens of organizational politics. The most effective innovation leaders view these relationships as leadership opportunities. Traditional team structures are a starting point, but not an ending point. Leaders at Mastercard, Pfizer, and Cleveland Clinic all brought in team members from both inside and outside the organization. Rather than thinking about a decision as final, it’s helpful for innovation leaders to frame it as a “working hypothesis.” Resources Mentioned Genius at Scale: How Great Leaders Drive Innovation by Linda Hill, Emily Tedards, and Jason Wild (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Build an Invincible Company, with Alex Osterwalder (episode 470) The Way Innovators Get Traction, with Tendayi Viki (episode 512) Doing Better Than Zero-Sum Thinking, with Renée Mauborgne (episode 641) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Academy alum Marisol Bello of The Housing Narrative Lab joins Dave to share how she made the shift from command and control to serve and support. Are you at an inflection point? Applications to the Coaching for Leaders Academy are open until Friday, March 20th. Visit the Coaching for Leaders Academy page to apply.

Nir Eyal: Beyond Belief Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. He is the author of two bestselling books, Hooked and Indistractable, selling more than a million copies and translated in over 30 languages. He is the author of the new book, Beyond Belief: The Science-Backed Way to Stop Limiting Yourself and Achieve Breakthrough Results (Amazon, Bookshop)*. Most of us recognize that a huge part of what motivates us – or not – is our own thinking. In this conversation, Nir and I explore where our beliefs get in the way and how we can align them just a bit to help us move forward. Key Points A sentence starting with “I am…” can be among the most dangerous in any language. Often, our beliefs limit us. Belief is the foundation of the motivation triangle that includes benefit and behavior. Yet, we often overlook beliefs. Curt Richter’s study of rats in the 1950s shows how an animal’s belief system can massively influence its behavior. The real question isn’t “Is this belief true?” but rather, “Does this belief serve me?” You can choose beliefs based on usefulness, not certainty. Difficulty may mean we are not cut out for something, but it might also be evidence of growth. Too often, we quit too soon. Progress comes from consistent action, not perfect plans. Resources Mentioned Beyond Belief: The Science-Backed Way to Stop Limiting Yourself and Achieve Breakthrough Results (Amazon, Bookshop)* by Nir Eyal. Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Win the Long Game When the Short-Term Seems Bleak, with Dorie Clark (episode 550) How to Quit Bad Stuff Faster, with Annie Duke (episode 607) How to Better Manage Your Emotions, with Ethan Kross (episode 719) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Academy alum Bill Mayo joins Dave to share how he improved his listening skills — both at work and at home. Applications to the Coaching for Leaders Academy are open until Friday, March 20th. Visit the Coaching for Leaders Academy page to apply.

Rebecca Hinds: Your Best Meeting Ever Rebecca Hinds is a leading expert on organizational behavior and the future of work. She founded and led the Work Innovation Lab at Asana and the Work AI Institute at Glean, where she partners with leading experts to help organizations transform their work with AI. She is the author of Your Best Meeting Ever: 7 Principles for Designing Meetings That Get Things Done (Amazon, Bookshop)*. Considering the amount of time we all spend in meetings, it’s odd that most organizations do so little to measure meeting results. If that’s sounding familiar, this conversation between Rebecca and me will show you exactly how to get started. Key Points Metrics that only measure the costs of meetings (dollars and time) can be useful, but rarely capture the full picture. Use Return on Time Invested (ROTI) anonymously to survey attendees to determine if a meeting was a good use of time. Also ask, “What would it take for you to improve your rating by one point?” Survey sparingly to avoid survey fatigue. Bringing in a survey 10% of the time is a benchmark to start from. If the amount of time in meetings vastly exceeds 10 hours a week, there’s likely an opportunity to scale back or redefine the work before or after meetings to use time better. Equal speaking time in meetings is a key indicator of team performance. Be transparent with employees about any technology you use to capture data. Punctuality and attendance rate are indicators of how valued meetings are for people. Resources Mentioned Your Best Meeting Ever: 7 Principles for Designing Meetings That Get Things Done by Rebecca Hinds (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358) Moving Towards Meetings of Significance, with Seth Godin (episode 632) How to Lead Engaging Meetings, with Jess Britt (episode 721) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Lily Zheng, Fixing Fairness Lily Zheng is a sought-after speaker, strategist, and organizational consultant who specializes in hands-on systemic change to turn positive intentions into positive outcomes for workplaces and everyone in them. A dedicated changemaker and advocate, Lily has had their work published in the Harvard Business Review, New York Times, and NPR. They are the author of Fixing Fairness: 4 Tenets to Transform Diversity Backlash into Progress for All (Amazon, Bookshop)*. When it comes to fairness in the workplace, our society is quick to zero in on what divides us. Yet, there is broad agreement across all demographics on many key principles. In this conversation, Lily and I explore how leaders can influence the system to better work for everyone. Key Points Many of us assume that fewer people support the value of diversity than actually do. When asked, 82% of people support pro-diversity statements. The most popular/traditional approaches to fixing fairness in the workplace tend to be the least effective. Our tendency is to focus on the behavior of individuals, when in fact organizational systems have the most significant impact on fairness. When considering a fairness initiative or intervention, begin with the practice of understanding and storytelling, just like many change initiatives. Resist the temptation to check boxes with “quick fixes” such as simply bringing in a speaker or hosting a one-time event. This rarely helps in any sustainable way and sometimes worsens existing dynamics. If you have a seat at the leadership table, make the case for thoughtful design and involvement of stakeholders at all points in the process, just as many effective organizations do on any strategic change initiative. Resources Mentioned Fixing Fairness: 4 Tenets to Transform Diversity Backlash into Progress for All by Lily Zheng (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Supporting Return to Work After Maternity Leave, with Danna Greenberg (episode 639) The Power of Unlearning Silence, with Elaine Lin Hering (episode 678) How to Lead a Meaningful Cultural Shift, with David Hutchens (episode 755) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Phil Gilbert: Irresistible Change Phil Gilbert is best known for leading IBM’s 21st-century transformation as their General Manager of Design. The transformation became the subject of a Harvard Business School case study, the documentary film The Loop, and feature articles in the New York Times and Fortune Magazine. He is the author of Irresistible Change: A Blueprint for Earning Buy-In and Breakout Success (Amazon, Bookshop)*. We’ve all been through mandated change initiatives more times than we can count. But what if change wasn’t a mandate, but an offer – or even an invitation? In this conversation, Phil and I explore how to make change irresistible. Key Points Change should be regarded as a high-value-add product. Don’t mandate change. Offer change. Your goal is sustained cultural adoption, not improving immediate competency. Start small, but cover all your bases on a reduced scale. Make a great cupcake instead of a mediocre wedding cake. People buy brands, not products. Branding change allows you to define the values and message that goes with it. Resources Mentioned Irresistible Change: A Blueprint for Earning Buy-In and Breakout Success by Phil Gilbert (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Engaging People Through Change, with Cassandra Worthy (episode 571) Where Senior Leaders Can Better Support Middle Managers, with Emily Field (episode 650) How to Lead Organizational Change, with Michael Bungay Stanier (episode 740) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Charles Duhigg: Supercommunicators Charles Duhigg is a Pulitzer Prize–winning investigative journalist and the author of The Power of Habit and Smarter Faster Better. He is a winner of the National Academies of Sciences, National Journalism, and George Polk awards. He writes for The New Yorker and other publications and is the author of Supercommunicators: How to Unlock the Secret Language of Connection (Amazon, Bookshop)*. A lot of us grew up in a world where most of our relationships started in person. That means many of us are beautifully equipped for a world that no longer exists. In this conversation, Charles and I discuss how to get better at connecting in a remote-first world. Key Points When the telephone first became popular, people had to learn how to communicate with it. We’re at a similar inflection point with digital communication. We all have three kinds of conversations: (1) What’s this really about? (practical/decision-making), (2) How do we feel? (emotional), and (3) Who are we? (identity). Many of us tend to default to practical/decision-making conversations online and miss conversations about emotion and identity. Ask questions that invite an emotional or identity response. Instead of, “Where do you live?” consider a shift like, “What do you love about where you live?” Notice when people bring elements into a conversation that aren’t related to the topic. These clues, especially online, can point to entry points for emotional connection. Supercommunicators pay just a bit more attention to how people communicate than the rest of us. A slight shift can make a big difference. Resources Mentioned Supercommunicators: How to Unlock the Secret Language of Connection by Charles Duhigg (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Get People Talking, with Andrew Warner (episode 560) How to Lead Engaging Meetings, with Jess Britt (episode 721) How to Show Up Authentically in Tough Situations, with Andrew Brodsky (episode 727) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

JP Elliott: Future of HR JP Elliott has decades of experience as a Talent and HR executive at companies like DICK’S Sporting Goods, McAfee, and Lenovo. He’s seen the challenges HR professionals face in growing their careers and increasing their impact. He is the host of the Future of HR podcast and on a mission to help HR professionals increase their business impact and accelerate their careers. Leadership looks a little different if you head up a support role: human resources, IT, marketing, or finance. Often, we hear the term “business partner” used to describe what these leaders should be aiming for. In this conversation, JP and I explore how to shift from simply a “business partner” to a value creator. Key Points You’re not just an HR leader. You’re a business leader with HR expertise. Think like a CEO even if you’re in HR. Do this to be moving beyond an execution-only mindset. Design talent strategies based on the future, not on the past. Build systems that reward outcomes, not bureaucracy. Build talent strategies that differentiate your business. Forecast leadership needs 3-5 years out and build a pipeline for critical roles. Four questions that CEOs are asking: Are we focused on the right strategic imperatives? Are we operating effectively and efficiently? Are we optimizing our business model to create competitive advantage? Do we have a plan for sustainable and profitable growth? Resources Mentioned Future of HR podcast by JP Elliott Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Start Managing Up, with Tom Henschel (episode 433) How to Solve the Toughest Problems, with Wendy Smith (episode 612) The Mindset to Help Your Organization Grow, with Tiffani Bova (episode 633) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Graham Allcott: KIND Graham Allcott is an author, speaker, entrepreneur, and the founder of Think Productive, a leading provider of training and consultancy. He is the author of multiple books, including the bestseller How to Be a Productivity Ninja and his latest book, KIND: The Quiet Power of Kindness at Work (Amazon, Bookshop)*. “Nice” means telling people what they want to hear. “Kind” means telling them what they need to hear. The best leaders are kind. In this conversation, Graham and I explore how we can do a better job of following through. Key Points “Nice” means telling people what they want to hear, whereas “kind” means telling them what they need to hear. Kindness is both concern for others and concern for self. Just like with salted caramel, it’s best with the right balance. Leaders often do better articulating vision and values than they do with getting clear on expectations of value each person should provide. Being clear is an act of kindness in itself because it drives psychological safety. Use a personal mantra as a concise and powerful way to consistently remind people about what’s most important. Invite others to “give the last 20%” in feedback to uncover areas where clarity would help. Resources Mentioned KIND: The Quiet Power of Kindness at Work by Graham Allcott (Amazon, Bookshop)* Rev Up for the Week (Graham’s newsletter) Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306) How to Build Psychological Safety, with Amy Edmondson (episode 404) How to Give Feedback, with Russ Laraway (episode 583) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Ruth Gotian: Networking in the Age of AI Ruth Gotian is the former Chief Learning Officer and Associate Professor of Education in Anaesthesiology at Weill Cornell Medicine. Thinkers50 has ranked her the #1 emerging management thinker in the world, and she’s a top LinkedIn voice in mentoring. She’s the author of The Success Factor and, with Andy Lopata, The Financial Times Guide to Mentoring. Most of us recognize the value of building a better network, but we also know the time and dedication it takes. In this conversation, Ruth and I explore how we can use AI tools to do some of the administrative legwork so that we can spend more time on the real relationship-building. Key Points McKinsey reports that since the pandemic, most people’s networks have shrunk or stalled. Consider the 90/9/1 rule: 90% of people lurk in online communities, 9% interact somewhat regularly, 1% post and lead the conversation. Use AI to enhance, not replace, your communications. Invite AI to do the administrative legwork (i.e. brainstorming, proofreading) so you focus on the human aspects. Ask AI to analyze speaker and attendee lists in advance at conferences in the context of your goals. Consider being the person that puts together an in-person dinner or gathering at a conference. Use AI to help you prep questions and discover the best people to invite. Ask AI to help complete your LinkedIn profile. An All-Star LinkedIn profile makes it substantially more likely that you’ll get surfaced to others. Resources Mentioned Networking in the Age of AI by Ruth Gotian Related Episodes How to Grow Your Professional Network, with Tom Henschel* (episode 279) How to Build a Network While Still Doing Everything Else, with Ruth Gotian* (episode 591) The Key Elements of a Powerful Personal Brand, with Goldie Chan* (episode 757) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Marty Dubin: Blindspotting Martin Dubin is a clinical psychologist, serial entrepreneur, business coach, and adviser to C-suite executives and Silicon Valley entrepreneurs. He has founded several companies, including a multimillion-dollar health-care company where he also served as CEO. He is the author of Blindspotting: How to See What’s Holding You Back as a Leader (Amazon, Bookshop)*. Whenever I ask leaders, “What’s getting in the way of you moving forward?” the most common answer I hear is, “Myself.” In this episode, Marty and I explore what’s likely holding you back and how you can take the first steps to get traction. Key Points Many leaders don’t recognize the need for change and succumb to an identity blindspot. You don’t have to change your identity, but there’s a mismatch between role and identity, that’s a major problem. Shifting your identity is not changing who you are. Identities help us to sort through people and situations so we know who we are in relation to them. An identity that many have worked before can get in the way today. Common ones are: imposter, independent thinker, rule follower, unworthy, entitled, rebel, and peacemaker. Look back through your calendar over the past three months and determine how well your activities match up with the identity your role demands. Embody the new identity you are aiming to shift to, even if you’re not yet feeling it. Resources Mentioned Blindspotting: How to See What’s Holding You Back as a Leader by Marty Dubin (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Six Questions Every Leader Should Ask Themselves, with Margaret Andrews (episode 750) How to See What Others Miss, with Kirstin Ferguson (episode 758) Show Up Better, Faster, with Claude Silver (episode 762) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Elizabeth Lotardo: Stop Solving Your Team’s Problems for Them Elizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Elizabeth writes for Harvard Business Review, is a Top Voice on LinkedIn, and the author of Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have. She’s also the author of the Harvard Business Review article, Stop Solving Your Team’s Problems for Them. Jumping in to solve problems feels like we’re doing important work. The issue is that leaders need to be enabling work – both for scale and to grow the skills of others. In this conversation, Elizabeth and I detailed how to get out of the trap of solving your team’s problems for them. Key Points Jumping in to solve a problem feels good in the moment for both parties, but creates long-term obstacles. The other extreme, asking people to only come with solutions, often shuts down learning for both parties. Shifting a habit of solving your team’s problems will feel awkward at first – both for your team and you. Rather than solving the problem for them, help remove the obstacle. Support doesn’t just have to come from the manager. Often, looking at the situation together will help surface what kind of support would actually help. We often assume that people are coming to us for answers. Sometimes, they just need to be heard. Five questions that will help your team step up: What have you tried? What–or who–is getting in the way of tackling this? What support do you need? What would you do if you were in my seat? Is there anything else I should know? Resources Mentioned Stop Solving Your Team’s Problems for Them by Elizabeth Lotardo Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have by Elizabeth Lotardo (Amazon, Bookshop)* Related Episodes The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Where Senior Leaders Can Better Support Middle Managers, with Emily Field (episode 650) The Key Norm of a High-Performing Team, with Vanessa Druskat (episode 753) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Eileen Collins: Through the Glass Ceiling to the Stars Colonel Eileen M. Collins, USAF (retired), earned a place in history as the first American woman to pilot, and later to command, a space mission. She flew on the space shuttle four times, twice as commander – including the 2005 “return to flight” mission after the tragic Columbia accident. She is the subject of the documentary movie Spacewoman and author of the book Through the Glass Ceiling to the Stars: The Story of the First American Woman to Command a Space Mission (Amazon, Bookshop)*. We all have times in our careers where all eyes are on us. In this conversation, Eileen and I explore the critical moments of her career and how she stayed grounded while soaring among the stars. Key Points Until we are tested, we don’t know what we are capable of. Nerves creep in at times for all of us. When they do, it’s helpful to think about representing your role instead of representing yourself. When decisions become difficult, always come back to, “What’s the mission?” Train for the skill, not for the task. During high-stakes times, remember your family and personal life. They will help you stay grounded. Resources Mentioned Through the Glass Ceiling to the Stars: The Story of the First American Woman to Command a Space Mission by Eileen Collins (Amazon, Bookshop)* Spacewoman documentary, featuring Eileen Collins Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Lead and Retain High Performers, with Ruth Gotian (episode 567) The Way to Handle Q&A, with Matt Abrahams (episode 681) How to Start the Top Job, with Scott Keller (episode 752) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Claude Silver: Be Yourself at Work Claude Silver is on a mission to revolutionize leadership, talent, and workplace culture. She is Chief Heart Officer at VaynerX and partners with CEO Gary Vaynerchuk to drive their success. Claude has earned Campaign US’s Female Frontier Award, and AdWeek’s Changing the Game Award and she’s the author of Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart (Amazon, Bookshop)*. We’ve all heard the advice to be ourselves at work. It’s easier said than done. In this conversation, Claude and I explore how we can actually move past some of the unhelpful self-talk so that we can show up better, faster. Key Points We all have songs that play in our heads. When the song isn’t working, it’s time to change it. Labels are for soup cans, not people. Stop treating negative self-talk as gospel. Begin by identifying the label you’ve put on yourself that’s harming you. When it’s hard to see a harmful label, use times of either reflection or agitation to help surface it. Find the internal evidence for this label and record what confirms this belief and also what challenges it. If that’s hard, invite someone else (a partner, friend, or therapist) to help you see it more objectively. Evolve by creating a new mantra for who you are becoming. If it doesn’t seem doable today, ask yourself if you can envision it being true in the future. Resources Mentioned Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart by Claude Silver (Amazon, Bookshop)*. Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Tame Your Inner Critic, with Tara Mohr (episode 232) How to Stand Up for Yourself, with Sunita Sah (episode 715) When It Feels Like You Don’t Belong, with Muriel Wilkins (episode 756) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.