Hire and Empower with Molly McGrath

In this episode, Molly explains why law firm leaders feel stuck in micromanagement and burnout— not from lack of effort, but from untrained admin teams creating invisible revenue leaks.  She breaks down the hidden costs of poor training, from lost consults and rework to cancellations and turnover, and shows how structure, role clarity, accountability, and leadership training turn admin teams into true operational partners. Key Takeaways: The hidden costs of an untrained admin team include lost revenue, wasted time, and high turnover. Structured training programs can transform an admin team into a productive, self-managed unit. Late follow-ups and poor communication can lead to lost potential clients and lowered conversions. Leadership development within admin teams is crucial to minimizing costly turnover. The Law Firm Admin Bootcamp + Academy™ offers a comprehensive program to enhance the skills and efficiency of law firm administrative teams. Quote for the Show: "A poorly trained team is the most expensive line item in your firm and you're not even counting it." - Molly Mcgrath Links: Join our upcoming masterclass: https://thelawfirmleader.com/ Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/C6J1iuHjsmQ 

In this episode, Molly sits down with Miriam Fisher, a Richmond-based immigration attorney, entrepreneur, and author of Mom's a Lawyer, to share how narrowing her focus to 100% immigration law unlocked clarity, efficiency, and growth. Miriam breaks down the metrics that guided her pivot, the leadership growth required to scale, and how she integrates family life into business with intention and authenticity. Key Takeaways: Transitioning from a general practice to a niche focus in immigration law can significantly improve efficiency and profitability. Integrating family life into professional endeavors can enrich both personal fulfillment and career success. Continuous personal growth and leadership training are crucial for managing a growing team and achieving long-term business goals. Active community involvement and authentic marketing strategies help create a strong brand presence. Clearly defined goals and open communication with the team foster a unified direction and a healthy, dynamic work environment.   Quote for the Show: "We realized that it was actually hurting our profitability to be spreading ourselves across different practice areas. And when we actually isolated by practice area, by case type, it was very, very clear that immigration was more profitable for us for a couple reasons." - Miriam Fisher    Connect with Miriam: Website: https://airingtonlaw.com/ Book: https://www.momsalawyer.com/ LinkedIn: https://www.linkedin.com/in/lawyer-like-a-mother/ Facebook: https://web.facebook.com/miriam.airington.3/ Instagram: https://www.instagram.com/lawyerlikeamother/  Links: Join our upcoming masterclass: https://thelawfirmleader.com/ Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/58Dpka514L0 

In this episode, Molly sits down with Christy Lang, COO of Hougum Law Firm, to explore how leadership skills transfer across industries and why the core challenges of leadership are the same no matter the business. Christy shares how non–law firm experience strengthens operational leadership; why core-value hiring and middle management are critical; how EOS creates focus, accountability, and traction; and how data-driven trust allows visionaries to let go, delegate, and scale profitably without burnout. Key Takeaways: Christy's move from publishing to law demonstrates how transferable business and leadership skills strengthen law firm operations. Hiring for values first ensures alignment, accountability, and a healthy, scalable team culture. Implementing EOS provides structure, focus, and execution discipline to hit growth milestones. Success comes from blending referral-based marketing, digital efforts, and a team-centric model. Clear accountability and trust enable operational efficiency and sustainable firm growth.   Quote for the Show: "The highest thing in our hiring process is our core values, actually… Because skills can be taught, tasks can be taught, but you can't really inherently enforce core values into someone that's just not there." - Christy Lang   Connect with Christy: Website: https://hougumlaw.com/  LinkedIn: https://www.linkedin.com/in/christy-lang-911497b9/  Facebook: https://www.facebook.com/hougumlawfirm  Instagram: https://www.instagram.com/hougum_law_firm/  Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/TLvVEoT2N3o 

In this episode, Molly reveals why most law firms stall (not from lack of effort, but from lack of focus) and how identifying your single critical constraint unlocks faster, cleaner growth. She explains how eliminating shiny object syndrome, optimizing your core service, and fixing conversion before spending more on marketing allows firms to 2x, 5x, or even 10x their results — without working harder, just smarter.   Key Takeaways: Focus on the One Thing: Firms should avoid distractions by identifying and working on their number one constraint or opportunity. Shiny Object Syndrome is Real: Adding new practice areas without maximizing the current ones can deplete resources and degrade focus. Conversion Over Marketing Spend: Improving conversion rates at every stage of client engagement offers greater returns than merely increasing marketing budgets. Critical Constraint Equals Critical Opportunity: Recognizing primary constraints in operations often points directly to significant growth opportunities. Power of the Pause: Taking deliberate time to focus and fix one core issue before moving on to the next can lead to remarkable business outcomes.     Quote for the Show: "Ask yourself, if we could only work on one thing for the next 90 days that would give us a 2x, 3x, 5x return, what would that be?" - Molly McGrath    Links: Join our upcoming Masterclass: https://thelawfirmleader.com/  Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/QW9JByFkXDM 

In this episode, Molly sits down with Elijah Angote, CEO & Founder of The Best Notary, to unpack how document concierge services are transforming estate planning practices. Elijah shares how outsourcing notarization, document proofing, and delivery frees attorneys' time; how remote online notarization expands client reach across states; why precision systems reduce stress and errors; and how tech-driven workflows boost efficiency, profitability, and client experience. Key Takeaways: Full-service document support including review, printing, notarization, and final assembly helps attorneys win back hours each week. Remote online notarization makes it possible to complete signings legally across state lines, increasing flexibility for clients. Delegating notarial work improves accuracy while eliminating major administrative drag on law firm teams. Services are tailored to each firm's standards for presentation, process, and client communication. Scalable systems remove geographic barriers, allowing firms to grow far beyond their local market. Quote for the Show: "We feel like it's a social justice issue… you help more people if you don't require the clients to drive into your office." - Elijah Angote   Connect with Elijah: Website: https://thebestnotary.net/  LinkedIn: https://www.linkedin.com/company/thebestnotary/  Facebook: https://www.facebook.com/TheBestNotary/  Instagram: https://www.instagram.com/thebestnotaries  Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/TpdiRCeNFSg 

In this episode, Molly sits down with Natasha Vontracek, Firm Director, Atticus Family Law, to unpack what it really takes to run a high-performing remote law firm. Natasha shares how trust, communication, and the right tools strengthen virtual teams; why a legal administrator is essential; how "nice" leadership builds accountability; how simple SOPs and EOS tools create clarity; and how daily challenges become learning moments that improve systems and teamwork. Key Takeaways: Natasha shares the benefits and challenges of leading remote teams and highlights why the right tools and structure are essential for success. Establishing trust and ensuring open communication within teams is vital. Regular check-ins and updates help maintain productivity and morale. A professional legal administrator plays a crucial role in managing operations, aligning team efforts with the visionary goals of attorneys, and handling dynamic firm strategies. She stresses the importance of curiosity, detail orientation, and staying adaptable as technology and the legal landscape evolve. Natasha shows how leading with honesty, openness, and support creates a strong, collaborative, and accountable firm culture. Quote for the Show: "The biggest part is making sure everyone is productive, trusting your team, and watching the numbers grow" - Natasha Vontracek   Connect with Natasha: Website: https://atticusfamilylaw.com/  Podcast: https://podcasts.apple.com/us/podcast/service-excellence-transforming-your-firms-approach/id1328574213?i=1000685188029 LinkedIn: https://www.linkedin.com/in/natasha-vondracek/ Facebook: https://www.facebook.com/natasha.vondracek Instagram: https://www.instagram.com/atticusfamilylaw/  Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/UPHVX5PDs9M 

In this episode, Molly shares the five transformative leadership rules guiding her into 2026 — revealing how intentional structure, not nonstop hustle, builds true freedom. She breaks down how unwavering accountability, data-driven decisions, strong boundaries, creative vision, and rejuvenation redefine what it means to lead effectively. Discover how protecting your time, honoring your commitments, and leading with clarity can transform overwhelm into focus, and burnout into sustainable success. Key Takeaways: Unwavering accountability strengthens confidence, credibility, and calm as a leader. Knowing your numbers provides clarity and guides smarter decisions. Boundaries aren't barriers; they're filters for what truly matters. Dedicate creative days to think, plan, and innovate with purpose. Rejuvenation fuels clarity, creativity, and sustainable success, not burnout. Quote for the Show: "What are the rules I want to live by as a leader in the new year? What did not work? Where did I abandon my calendar? Where did I abandon myself?" - Molly McGrath   Links: Join our December Masterclass: https://thelawfirmleader.com/ Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/g50V3fT1E2E 

In this episode, Molly exposes micromanagement as a symptom of deeper system flaws—not a people problem. She shares how building confidence in your systems, not adding more oversight, frees leaders from daily chaos. Discover how clear communication and structured reporting create trust, autonomy, and unstoppable team momentum. Key Takeaways: Micromanagement is a symptom of deeper systemic issues related to communication and confidence in the organization's operations.  Shifting from task-based management to leadership-driven frameworks allows for better team autonomy and efficiency. Training your team to understand and anticipate the needs of leadership significantly reduces unnecessary interruptions. Transparency about how decisions are made and information is processed builds team capability and morale Organizations like Law Firm Emma Boot Camp provide valuable resources and frameworks to eliminate micromanagement by optimizing firm systems. Quote for the Show: "If you want a team that moves forward without you chasing them, join us this December at thelawfirmleader.com we're going deep on the system that makes micromanagement, yes, absolutely obsolete." - Molly McGrath   Links: Join our December Masterclass: https://thelawfirmleader.com/ Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/Y2AbjmhEBsw 

In this episode, Molly reveals how to scale from assistant to asset by transforming your Executive Assistant into a true strategic partner through smarter delegation and intentional development. She outlines how structured KPIs, weekly strategy check-ins, and vision-casting exercises evolve your assistant from task support to firm leader—protecting your time, amplifying your impact, and sustaining long-term growth. Key Takeaways: Implement ongoing, intentional training that shifts your EA's focus from task execution to owning measurable outcomes. Hold weekly check-ins that go beyond to-do lists—fostering open dialogue, alignment, and shared accountability toward firm-wide goals. Assess your EA's full potential and strategically delegate higher-level responsibilities that free up executive bandwidth and drive firm growth. Position your EA as a true firm leader through continuous learning, strategic vision exercises, and empowerment-based mentorship. Protect your hiring investment by supporting ongoing education, integration, and leadership opportunities that ensure lasting success and scalability. Quote for the Show: "Anyone can hire help, but you didn't just hire help, you hired someone to take ownership to get your business in your life and their bones in their blood to protect your energy." - Molly McGrath   Links: Join our December Masterclass: https://thelawfirmleader.com/ Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/p39WTA279ug 

In this episode, Molly breaks down how to onboard an Executive Assistant without chaos, confusion, or costly rework by transforming the way leaders transfer responsibility. She breaks down her Teach–Show–Do–Go–and–Grow™ method, revealing how to shift from ad-hoc task dumping to intentional leadership development. You will learn how shadowing, quick huddles, and clear context can turn an EA into a proactive leader rather than just a task-doer. Key Takeaways: The Teach, Show, Do Go and Grow method is a transformational onboarding strategy that builds trust and leadership within firms. Immersive shadowing during an EA's first week enables them to understand the 'how' and 'why' of leadership decisions. Pre- and post-meeting huddles are crucial for providing context and measuring outcomes. A final week debrief by the EA demonstrates learning, accountability, and their readiness to take on responsibilities. Consistent evaluation and adaptation of the onboarding process ensure alignment with leadership expectations and business goals. Quote for the Show: "Onboarding isn't about filling time, it's about transferring context, leadership language, and decision-making framework." - Molly McGrath   Links: Join our December Masterclass: https://thelawfirmleader.com/ Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/rkhwBv8gaRA 

In this episode, Molly sits down with Chris Vanderbilt, founder of One Step After, to discuss how his platform helps prevent a post-loss disaster by helping families manage the emotional and logistical challenges that follow a loved one's passing. After losing both of his parents, Chris saw how even well-prepared families struggle with the practical realities that follow a loss. His experience led to the creation of One Step After, a platform that bridges the gap between legal estate planning and the real-world tasks that come next. Key Takeaways: Use a clear, consistent interview process that focuses on values, skills, and long-term fit. One Step After connects legal estate planning with real-world after-loss management, covering the tasks often left out of the legal process. Families are encouraged to discuss estate plans early—beyond documents—to include personal wishes and meaningful details. The platform complements estate attorneys by offering clients practical, step-by-step guidance after a loss. Features like estate profiles and action roadmaps ensure families stay organized and supported through every step.   Quote for the Show: "It's so important to have conversations about what happens after someone passes... not just about the documents, but about expectations and stories." - Chris Vanderbilt   Connect with Chris: Website: https://onestepafter.com/  LinkedIn: https://www.linkedin.com/in/chrisvanderbilt/  Facebook: https://www.facebook.com/profile.php?id=61567561799302  Instagram: https://www.instagram.com/onestepafter/  Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/cx0TS9AGRRY 

In this episode, Molly reveals how to hire without regret by transforming the way leaders approach recruitment. She breaks down The Smart Hire® Solution, showing how to move from last-minute delegation to intentional team building. Through real-world examples and actionable steps, listeners will learn how to attract top talent who share their firm's core values, build trust through transparency, and lead the hiring process like a visionary, not a manager putting out fires.  Key Takeaways: Use a clear, consistent interview process that focuses on values, skills, and long-term fit. Start with a five-minute phone call to gauge communication, professionalism, and reliability. Send clear, confident offer letters that outline pay, bonuses, and decision deadlines. Watch for poor follow-through or accountability issues before moving forward. Show your firm's mission and leadership style to attract candidates who truly align. Quote for the Show: "One of the most expensive mistakes you can make is hiring the right energy but the wrong fit." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/qLWASzpheK0 

In this episode, Molly sits down with referral expert Stacey Brown Randall to explore insights from her new book, "The Referable Client Experience." Featured in publications like Entrepreneur, Forbes, and Investor Business Daily, Stacey is also an award-winning author of the book "Generating Business Referrals Without Asking," and host of the Roadmap to Referrals podcast. She is known for helping business owners generate referrals naturally without asking, incentivizing, or manipulating. She shares how service-based firms can build authentic, emotionally engaging relationships that quietly fuel sustainable, organic growth.    Key Takeaways: Stacey challenges the traditional approach of asking for referrals or chasing endless networking events. Instead, she focuses on creating organic referrals through intentional client experience. Building referrals is all about deep, quality relationships that leave clients feeling valued and understood. A structured, consistent system for nurturing relationships and leveraging every client touchpoint is the foundation of a truly referable business. Referrals should be tracked and measured just like any other lead source to identify what's working and continuously improve results. In a world dominated by AI, authentic human connection is what will set your firm apart and sustain long-term referral success.   Quote for the Show: "The definition of a client experience is how your client feels when working with you... it's all about how they feel a relationship was built." - Stacey Brown Randall   Connect with Stacey: Get a copy of her book: https://referableclientexperience.com/ Podcast: https://staceybrownrandall.com/podcast/ Website: https://staceybrownrandall.com/  LinkedIn: https://www.linkedin.com/in/staceybrandall/  Facebook: https://www.facebook.com/StaceyBrownRandall/  Instagram: https://www.instagram.com/staceybrownrandall/?hl=en  Links: Episode with Stacey: https://youtu.be/eE4ffXi6xNc?si=WIMwF2EdXgDsACvz Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/-IujWv1LWuo 

In this episode, Molly reveals how to attract high-performing talent that's already winning somewhere else. She shares proven strategies for identifying where top executive assistants are hiding, crafting outreach that speaks to their ambitions, and positioning your firm as a destination for growth-driven professionals. With actionable steps and mindset shifts, Molly shows how to turn your hiring process into a magnet for excellence and alignment. Key Takeaways: Focus on industries and environments where your ideal executive assistants currently thrive, such as legal, financial, and tech services. Craft personalized messages that speak to the ambition and vision of potential hires, rather than just their resume. Leverage video platforms to create engaging and direct outreach messages to candidates, maximizing impact and authenticity. Look beyond traditional job platforms like LinkedIn. Explore Facebook groups, Slack communities, and professional networking groups for promising talent. Approach hiring as offering an opportunity for growth and vision, not just filling a position. Align potential candidates with your company's values and future roadmap.   Quote for the Show: "Treat attracting an employee the same way you attract a soulmate, a prospective client, or a dream partnership." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/bbemYAAJiK8 

In this episode, Molly reveals how to transform your hiring process from guesswork to strategy. She breaks down how to craft roles, job ads, and interviews that attract true leaders while eliminating micromanagement through clarity and structure. Molly shares actionable, proven steps to build high-performing teams that drive firm growth and freedom for business owners.   Key Takeaways: Understand the importance of defining roles clearly to avoid fuzzy expectations that lead to subpar hiring outcomes. Learn to craft compelling job ads that attract high-caliber "intrapreneurs" by focusing on outcomes and SEO optimization. Transition from task-based listings to outcome-focused responsibilities to refine job descriptions. Build a non-negotiable list to eliminate recurring hiring mistakes and ensure alignment with business values. Implement an Anti Job Ad List to avoid past hiring nightmares, focusing on attributes and workplace culture fits.   Quote for the Show: "Most hiring problems start before the first interview. The role is unclear, the expectations are fuzzy, the job ad is generic." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/dVS4qSXKYgU 

In this episode, Molly interviews Jay Henderson, a performance and leadership expert, speaker, and author of The Lawyers Guide to Hiring Super-Stars. Jay has coached hundreds of attorneys across the U.S. and helps leaders understand the human side of performance—how natural performance bias and reducing interference quickly drive real results. He brings decades of insight into what makes people tick, perform, and thrive at work. Jay shares how his breakthrough assessment tools help law firms predict candidate success by measuring judgment, bias, and emotional control—before a bad hire costs time, money, and morale. He also gives a sneak peek into his new book, Lawyer's Guide to Hiring Superstars. Key Takeaways: Go beyond resumes — real success comes from understanding how candidates think, make decisions, and handle pressure. Spot risks early — measuring judgment and bias helps identify red flags before a bad hire impacts your team or culture. Prioritize emotional control — a candidate's ability to stay composed and work well with others often predicts long-term success more than skill alone. Hire for human fit — it's not about the credentials but more on how the person responds to challenges, and whether they align with your firm's values. Use proven hiring systems — research-backed methods help firms hire smarter, faster, and with greater confidence in their decisions.   Quote for the Show: "Everyone has talent. The real question is: can they perform, what are the risks, and how will they fit?" - Jay Henderson   Connect with Jay: Website: https://www.jayhenderson.org/  LinkedIn: https://www.linkedin.com/in/jaysrealtalent/  Facebook: https://www.facebook.com/HireRealTalent  Instagram: https://www.instagram.com/jayhendersoncoaching/  Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/DjPBtoS_YgU 

In this episode, Molly guides listeners through the shift from overwhelm to ownership. She unpacks the hidden costs of micromanagement, the loss of visionary space, and the personal and professional bottlenecks that hold leaders back. With practical exercises and bold goal-setting strategies, Molly will lay the foundation for hiring a true strategic partner who empowers your visionary path. Key Takeaways: Identify personal and professional bottlenecks to regain leadership clarity and focus on visionary tasks. The importance of defining big, audacious personal and professional goals to guide your leadership journey. Conduct a comprehensive time audit over two weeks to pinpoint energy-draining tasks and unearth hidden bottlenecks. Transform bottlenecks into opportunities for delegation and improved strategic leadership. Craft a job role and ad for an executive assistant that aligns with your visionary leadership needs and bottlenecks.   Quote for the Show: "If your EA or team stepped up and owned all your bottlenecks, what would your new role look like? Begin to dream about that." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/VPj0RokLzkI 

In this episode, Molly reveals why law firms must go beyond digital ads and embrace grassroots community outreach. She explains how a dedicated outreach coordinator drives authentic relationships, brand credibility, and high-quality leads—delivering far greater ROI than traditional marketing methods.    Key Takeaways: Hiring a dedicated community outreach coordinator can significantly boost a law firm's branding and client engagement. Grassroots marketing strategies offer a more human and effective approach in an era dominated by digital and AI technologies. Personal connections and relationship building are critical components of successful business development, leading to higher quality lead generation. Molly provides practical insights into how law firms can track and measure the performance of outreach activities to maximize ROI. Participating in local groups like ProVisors offers significant networking opportunities and allows firms to create lasting community relationships.   Quote for the Show: "AI and digital tools can get you leads, but it's human connection that converts them into loyal clients and lasting referral sources." - Molly McGrath   Links: Podcast with Carlos Ferrerosa: https://youtu.be/DDABJh8bStc Podcast with Cassidy Lewis: https://youtu.be/H7t1nngx5Xk  Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/eVyuakaRFz4 

In this episode, Molly unpacks the million-dollar difference between hiring an executive assistant and bringing on an office manager, COO, or CEO. She explains why a skilled EA can immediately relieve bottlenecks, protect your energy, and streamline daily operations—often fueling growth faster and with less strain than high-level hires. From managing calendars to client interactions, Molly shows how the right executive assistant transforms both your business and your personal life.   Key Takeaways:   An executive assistant (EA) can deliver ROI right away by taking operational and personal tasks off your plate—something a COO or CEO hired too soon can't do. EAs protect your energy and keep your day moving smoothly by handling logistics and details that often drain leaders. Start by writing down your frustrations and bottlenecks—this list reveals where an EA can step in and free up your focus. Handing off routine tasks to an EA lets law firm leaders spend more time on growth, strategy, and vision. Addressing personal and business bottlenecks can unlock space to hit your goals—and improve your overall well-being.   Quote for the Show: "You need someone who can do the work, own the outcomes, and build the systems that future hires will depend on." - Molly McGrath   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/gVCO3CPg2hY

In this episode, Molly sits down with Attorney Ellen Cookman and Office Manager, Wendy Farrie to share how Cookman Law built a thriving remote firm serving all of California. From estate planning to special needs advocacy, they reveal how clear delegation, intentional leadership, confidence, and team empowerment fuel both client care and strategic growth. Tune in for actionable insights on running a modern, mission-driven law firm.   Key Takeaways:   Building a law firm around a strong, supportive team makes remote work not just possible—but powerful—for serving more clients across a larger area. Delegating the right tasks to the right people isn't just smart—it lets your team shine while keeping client care seamless and operations running smoothly. Standing out doesn't require gimmicks—it's about showing up in fresh ways, like YouTube videos or trust maintenance programs that truly serve clients. Growth happens when you're willing to have the hard conversations, push past personal roadblocks, and create space for your team to speak up and step up. When your firm's culture reflects your personal values—like prioritizing work-life balance—it creates an environment where everyone can thrive, not just survive.   Quotes for the Show: "I blinked, and she's already acting as office manager. I'm like, well, let's just put a title to it and a pay raise." — Ellen Cookman "When Ellen has a big idea, I make it happen and ensure that it runs smoothly from beginning to end." — Wendy Farrie   Connect with Ellen: Website: https://www.cookmanlaw.com LinkedIn: https://www.linkedin.com/in/ellen-cookman/ LinkedIn: https://www.linkedin.com/company/cookman-law/ Facebook: https://www.facebook.com/cookmanlaw/ YouTube: Ellen Cookman - Special Needs Trust Attorney   Links: Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/2NyzOxB-bNM