The book Human-Centered Agile by Joe Montalbano and Brad Lehman offers strategies to combine Agile and UX. Daniel Boos, co-lead of UX practices and Swiss Railways read the book, but still has questions, for example about organizations where agile may not fit, shared services teams, scaling agile, or the plethora of Ops that are emerging.Luckily Joe and Brad are here to answer all these questions for Dani, and you!You can find out more about this podcast series and the annual event, 24 Hours o...
Welcome to 24 Minutes of UX. In this latest installment of our new Ask the Author series, we're joined by Sheryl Cababa as giver and Peter Horvath as seeker. Sheryl is from Seattle, Washington, USA, where she leads a human-centered design practice that is focused on Systems Thinking and evidence-based design. She is the author of a new book entitled Closing the Loop: Systems Thinking for Designers, published by Rosenfeld Media.One aspect of Systems Thinking is understanding the relationships ...
In a few episodes this season, we are connecting the Author of a book with one of its Readers. In our previous episode, you heard the first installment of this approach for the book ‘Customers Know You Suck’ by Debbie Levitt. You can get your hands on the book at https://cxcc.to/ckys. The conversation was really interesting, so we are releasing a 2nd episode to cover the material we didn’t have time for in the 1st episode. The Author is Debbie Levitt, founder and principal of Delta CX an...
24 Minutes of UX has been silent for a while, but we are back! We usually connect Seekers and Givers of UX wisdom around a specific aspect of UX. And in our new sub-series, we focus on a specific book and connect a reader with the author of the book.The first of these attempts is around the recently published Customers Know You Suck, by Debbie Levitt. You can get your hands on the book at https://cxcc.to/ckys.Debbie Levitt is the founder and principal of Delta CX, a consulting company. She is...
We're back with another fascinating discussion about UX. This time around we're talking UX Research with two senior practitioners. Our seeker is Julia Borkenhagen, Co-founder and Chief Experience Officer at Whitespace, a global design and development agency focused on creating human-centered enterprise solutions for the B2E, B2B, and B2C markets. Julia has over 20 years of experience in UX and the software industry, and she leads teams working on digital solutions for the life sciences, ...
Today’s discussion is about leading and growing designers. It’s a great topic because it touches on the mix of management craft and soft skills that design leaders can call upon to motivate and challenge people on their teams.Lai Ngo is our Seeker this time around. Based in Switzerland, Lai is the Team Lead for UX and Graphic Design at the travel platform Hapimag. She has a diverse career background spanning more than just UX, and she’s a relentless learner. Having recently moved into a desig...
Today’s topic is ethics in UX. Whose responsibility is it to create an ethical organization? What does it even mean to be ethical? And what does artificial intelligence have to do with any of this? Stay tuned, and you’ll find out. Our seeker for this episode is Rebecca Parlin, based out of Maine in the United States. Rebecca has over 10 years experience in graphic design, but she is a recent graduate of General Assembly’s User Experience Design program. During her studies she was fascina...
Here's part 2 of our two-part episode on the topic of breaking into the field of UX. The truth is, most of us have come to the UX field by way of other career paths. Jesse was once a product manager, and Peter worked in marketing. Others have arrived via the paths of psychology, anthropology, market research, and even library sciences. The truth is that you don’t need to be a graphic designer or a human computer interface specialist to work in UX. So can you start your career working in bars ...
Today’s topic is all about breaking into the field of UX. The truth is, most of us have come to the UX field by way of other career paths. Jesse was once a product manager, and Peter worked in marketing. Others have arrived via the paths of psychology, anthropology, market research, and even library sciences. The truth is that you don’t need to be a graphic designer or a human computer interface specialist to work in UX. So can you start your career working in bars and at ski shops and still ...
Today our guests will talk about Object Oriented UX, or OOUX for short. The idea is rooted in practice, starting from a project for CNN in 2012. Since then the idea has evolved into a repeatable approach, helping UXers tackle any type of app, site or software. Grooming this OOUX approach since beginning is today’s Giver of advice, Sophia Prater. As a practitioner and trainer, she has worked with companies like CNN, Delta airlines, AT&T, Coca Cola, and many others. We also welcome our Seek...
The topic for this episode is Integrating UX into your organization. Today, we’re excited to welcome our seeker, Daniel Boos, Product Owner User Experience Services at the Swiss Federal Railways. As head of UX for a national institution, and with a PhD to his name, Daniel is a poster-child for continuous learning. We also welcome our giver of advice, Jon Fukuda. Jon is co-founder of Limina, a UX consultancy in the United States specializing in business systems and domain-specific applica...
What is DesignOps? How do you know if your organization needs it? What does it take to put a DesignOps practice in place? What sort of KPIs are needed to track its impact? We cover all these questions and more in this exciting inaugural episode of 24 Minutes of UX, featuring Patrizia Bertini (DesignOps Lead for Intuit) and Leo Marti (founder of Positive Design and former UX designer at the BBC).You can find out more about this podcast series and the annual event, 24 Hours of UX, at https://24...
Welcome to 24 Minutes of UX, a grassroots, community-driven podcast series about user experience, featuring UX professionals from every corner of the planet. You can think of it as a combination of an after-work discussion, a 1-on-1 chat, a global community platform, and a coaching session, all wrapped up in easy-to-consume, 24-minute episodes. We are currently building up our backlog of topics. So if you’re a Seeker or a Giver, let us know on 24MinutesOfUX.com and we’ll do our best to match ...