DEO's Growth Secrets Podcast for Dental Organizations

What if the hardest part of scaling your dental practice wasn’t growth itself, but leading the people who make it possible? In this episode, Emmet Scott sits down with Dr. Laxmi Reddy and Dr. Vaibhav Rai, owners of Smile Loft Dental. From starting with one practice to now running ten, with 15 associates and 130 team members, they share the lessons that reshaped how they lead. You’ll hear how slowing down to listen changed everything, why culture became their foundation, and what it takes to balance leadership and growth. 🎯 Want to build a culture where your team thrives and your practice grows with it? Join DEO members Dr. Laxmi Reddy & Dr. Vaibhav Rai, along with hundreds of other growth-minded dental owners. Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO Member 👉 https://bit.ly/4iGVjal

What if one tweak in treatment consultations increased case acceptance 30%? In this episode, Kendall sits down with Patrick Johnson, Head of Customer Experience at Rilla, to unpack the hidden moments that decide whether patients say yes to treatment. Patrick shares how one dental group saw treatment acceptance increase 48% in just three months, why many treatment coordinators don’t ask for the close, and how AI coaching exposes patterns like doctors downselling or coordinators doing 75% of the talking. Think of it as game tape for your dental team—every conversation gets sharper, and more patients commit to treatment.   🎙️ Learn more about Rilla at Rilla.com 📄 Want proof it works? Download Rilla’s one-pager to see partner results, case acceptance gains, and the ROI numbers behind their AI tool 👉https://bit.ly/46A5n01   💡 Running your practice shouldn’t feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/

💥 What’s the one thing your team needs from you more than anything right now? Spoiler: it’s not higher pay, better tech, or even more training. In this episode, futurist and researcher Seth Mattison joins us to unpack the universal leadership principles that matter most in times of disruption—hope, agency, and vision. We dive into how entrepreneurship is the “CrossFit of personal development,” why regenerative leadership is the future, and how practice owners can thrive at the intersection of people, technology, and massive change. ✨ Connect with Seth Mattison and FutureSight Labs: https://sethmattison.com 📲 Follow Seth on LinkedIn: linkedin.com/in/sethmattison   💡 Running your practice shouldn’t feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/

Are you making choices today that could quietly cost you millions when it’s time to sell? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO of McLerran & Associates, to unpack the biggest exit mistakes owners make. Brannon shares why doctor turnover can sink a deal, how quick tech stack changes or PPO exits backfire, and why private equity is laser-focused on $500k–$5M EBITDA practices. You’ll also hear why dentistry may be recession-proof, but not inflation-proof, and the smart move every dental owner should make.   🎙️ Connect with Brannon Moncrief at McLerran & Associates 📞 (512) 660-8505 📧 brannon@dentaltransitions.com 🔗 http://www.dentaltransitions.com/   💡 Running your practice shouldn’t feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/

What happens when the traditional dental model can’t reach the patients who need care most? That’s the problem Dr. Kwane Watson set out to solve. In this episode, he shares how his pivot to mobile dentistry brought care to over 7,000 patients last year across Kentucky and Georgia. You’ll hear how he turned a failed app into a thriving model, managed overwhelming demand with 31,000 calls in a year, and why convenience—not location—is shaping the future of dentistry. 📬Connect with Dr. Kwane at kwane@kare.mobi or on Linkedin: https://www.linkedin.com/in/kwane-watson-99548076/ 🎯 Feel like you’re stuck working harder while profits flatline? You’re not alone. DEO Members like Dr. Kwane Watson are proving you can scale smarter—adding profit, building stronger teams, and buying back your time. 👉 Schedule your free Growth Accelerator Call today and take the first step toward joining the DEO community: https://bit.ly/4iGVjal

What if you could cut no-shows in half and turn uninsured patients into your most loyal ones? In this episode, Dave, CEO of Clerri (Formerly Kleer + Membersy), shares how membership plans are changing the way practices grow. Patients come back more often, accept more treatment, and spend more with confidence. You’ll hear the simple steps to set it up in your practice, from one-minute sign ups to front desk workflows, and how it gives you the power to move away from low value insurance on your own timeline. 🎯 Want to see how membership plans could work for your practice? Visit https://clerri.com/ 📱 Connect with Dave and the Clerri team: Facebook: https://www.facebook.com/Clerri/ Instagram: https://www.instagram.com/clerri_official/ LinkedIn: https://www.linkedin.com/company/clerri/   💡 Running your practice shouldn’t feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/

Are you earning seven figures but still feel financially uncertain about retirement? You've built a successful practice and accumulated wealth, but you're not sure when you can actually step back. In this episode, Laurie Ingwersen from Allworth Financial breaks down the "Seven-Figure Dilemma" that many high-earning dentists face. She walks us through how cash balance plans let you contribute six figures annually while slashing your current tax bill. She shares an incredible story about one dentist who saved $1.8 million over ten years using these exact strategies. From there, we explore Roth conversions and charitable giving tactics, plus why your spending habits matter more than your total assets when planning your exit strategy.   📞Connect with Laurie Ingwersen: LinkedIn: https://www.linkedin.com/in/laurieingwersen/ 💼 Schedule a call: https://allworthfinancial.com/our-team/laurie-ingwersen 📅   Download these FREE resources from Allworth Financial 👉https://bit.ly/4oGVWEw Cash Balance Combo Plan Guide for Dental Practice Owners Tax Planning Tips Guide for Dental Professionals Financial Planning Checklist for Dental Professionals   💡 Running your practice shouldn’t feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/

Are your patients saying no because they’re scared, not because they can’t afford it? For so many people, the thought of sitting through a long, painful appointment is enough to put their health on hold. In this episode, Kendall Hussein talks with Leah Zipperstein (Head of Strategy) and Clay Griffith (Head of Growth) from Vesper Institute about the real reason patients avoid care, especially when they need a lot of work. They explore how IV sedation can turn fear into relief, help patients finally say yes, and allow dentists to deliver the treatment their patients desperately need—while filling their schedule with fewer reschedules and more impact.   👇 Want to connect with Vesper Institute? 🔗 Website: https://vesperinstitute.com/ 📸 Instagram: https://www.instagram.com/vesper_institute/ ▶️ YouTube: https://www.youtube.com/@VesperInstitute 💼 LinkedIn: https://www.linkedin.com/company/vesperinstitute 📘 Facebook: https://www.facebook.com/vesperinst   💡 Running your practice shouldn’t feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/

What happens when you’re producing $4.5M a year… but still feel stuck? In this episode, Dr. Ben Oppenheimer shares the real cost of being the top producer in a growing dental organization. From hiring associates and scaling to 7 practices, to the challenge of letting go and learning to lead, Ben opens up about the hard lessons that come with growth. He talks mentorship, internal training, and what it takes to stop being the bottleneck in your own business. If you're wearing all the hats, this one hits home. 🎯 Ready to increase your profit, build a stronger team, and finally break free from the day-to-day? Join DEO member, Dr. Ben Oppenheimer, and hundreds of other growth-minded dental owners. Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO Member 👉 https://bit.ly/4iGVjal

Did you know practices with $1M–$3M in EBITDA see the highest demand and valuations in today’s market? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO & Principal of McLerran & Associates to unpack what actually drives practice value—and what silently holds it back. They talk owner-dependence, key man risk, and why growing same-store revenue matters more than adding new locations. If you're a dental entrepreneur looking to build a business with real value—whether you plan to sell or not—this one’s for you. 👇 Connect with Brandon Moncrief & McLerran & Associates: 📞 Text: 512-660-8505 📧 Email: brannon@dentaltransitions.com 🌐 Contact: dentaltransitions.com/contact-us   💡 Running your practice shouldn’t feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/

Is $800,000 in unpaid claims sitting in your practice—and you don’t even know it? In this episode, we sit down with Shreyas Parab, CEO of Daydream, who shares the powerful story of running his mom’s dental practice—and uncovering a revenue nightmare. From growing up answering phones to battling $800K in outstanding claims, Shreyas breaks down how Daydream is helping practices finally get paid without burning out their teams. If billing headaches are costing you peace and profit, you’ll want to hear this. 👇 Learn more about Shreyas and Daydream: 🌐 https://daydream.dental 📲 Follow Daydream Billing on social: 📸 Instagram: https://www.instagram.com/daydream_billing/?hl=en 📘 Facebook: https://www.facebook.com/daydreamdentalbilling

Are you overspending on dental supplies without even realizing it? In this episode, we sit down with Brad Freeman, Founder & CEO of SourceClub, to uncover how most practices are silently bleeding money through outdated procurement habits. Brad shares the real math behind supply costs, the hidden fees most GPOs don’t talk about, and why SourceClub's model is saving DEO members thousands. If your supply spend is creeping above 6%, this conversation might be exactly what you need to hear. 🎙️ Learn more about Brad Freeman and SourceClub: https://www.sourceclub.com 📞 Connect with Brad directly to get a free savings analysis! bfreeman@sourceclub.io 🔗 LinkedIn: https://www.linkedin.com/in/bradfreeman20/

Are you still using paper checks to run your dental business? In this episode, we sit down with Ashley Valdivia, Account Executive at BILL, to talk about what’s really slowing down growth behind the scenes—manual payments, lost invoices, and late fees. Ashley shares real stories from practices who’ve reclaimed their time by streamlining finance workflows. You’ll hear what a well-oiled, growth-ready office looks like and why shifting financial processes might be the smartest move you make this year.   🔗 Download the AP & Expense Management Guide for Dental Groups: https://bit.ly/402l79F   👇 Learn more about how BILL is helping dental leaders grow smarter: 🌐 Website: https://www.bill.com/ 📘 Facebook: https://www.facebook.com/hq.bill 🐦 X (Twitter): https://x.com/billcom 💼 LinkedIn: https://www.linkedin.com/company/bill/ ▶️ YouTube: https://www.youtube.com/billdotcom1 📸 Instagram: https://www.instagram.com/bill_hq/

Are rising credit card fees quietly draining your profits? One DEO member noticed an extra $10K in their account—and it wasn’t magic. In this episode, Emmet Scott chats with Roman Shtimerman, Director of Operations, and Steven Patala, Director of Sales, from Nadapayments about how dental practices can reduce processing costs without upsetting patients. They break down compliance myths, explain patient-friendly payment scripting, and share how simplifying collections can unlock serious cash flow. If you’ve ever wondered how to keep more of what you earn, this conversation is worth your time. 👇 Learn more about Nadapayments & how they support dental practices: 🔗 Visit: Nadapayments.com 📞 DEO Members: Find Nadapayments' contact info under the Dental Vendor Directory in the DEO App!

Ever wonder if the challenges you’re facing will disappear once you grow your practice? In this episode, Emmet sits down with J.W. from SupportDDS to talk about why the problems don’t vanish—they multiply. They swap stories from the Destination DSO event, share real conversations between owners with 18 and 1600 locations, and get honest about leadership struggles, crucial conversations, and the hidden roadblocks that can stall your growth. If you’re wearing too many hats or feel like your team depends on you for everything—you’re not alone. 👇 Learn more about J.W. and SupportDDS: 🌐 Schedule Your Free Discovery Call: www.supportdds.com 📧 Email: jw@supportdds.com

What happens when your second practice tanks and you're the only one holding it all together? In this episode, Dr. Alex Reznikov, Founder & Owner of Dental Group of Chicago, shares the raw truth about what nearly broke his growing dental group—and how he rebuilt it with the right people, systems, and mindset. From trusting too easily to learning the value of clear financials and leadership, Alex walks us through the real challenges dental entrepreneurs face when scaling. You’ll hear what it takes to lead through chaos, delegate with confidence, and finally get your business running like a real organization. 🎯 Ready to increase your profit, build a stronger team, and finally break free from the day-to-day? Join 6-year DEO member, Dr. Alex Reznikov, and hundreds of other growth-minded dental leaders. Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO Member 👉 https://bit.ly/4iGVjal

Are missed calls quietly draining your practice’s growth? In this episode, Jake Puhl sits down with Garrett Robins, Sales Director at Nexa, to talk about what really happens when phones go unanswered. Garrett shares real stories from dental practices—busy teams, missed opportunities, and patients slipping away. You’ll hear how practices are keeping phones covered after hours, booking appointments in real time, and giving their teams the support they need. If your front desk is stretched and you’re wondering what it’s costing you, tune in to hear how Garrett and Nexa are helping practices catch what they’ve been missing. 🔗 Learn more about Nexa at: https://www.nexa.com/ 🤝 Connect with Garrett: https://www.linkedin.com/in/garrettrobins/

Ever wondered what really happens behind closed doors in dental practice sales and private equity deals? In this episode, Emmet Scott sits down with Eric Scalzo and David Marks, Partners at Holland & Knight, to uncover the evolving world of dental M&A. They break down what buyers are really looking for, why compliance and culture go hand-in-hand, and how to build a business others actually want to buy. If you’re thinking about scaling, selling, or simply leading smarter—this one’s for you. 🔗 Learn more about Holland & Knight’s work in dental transactions and legal strategy: https://www.hollandknight.com 📊 Read their latest Healthcare Trend Report: https://issuu.com/hollandknight/docs/healthcare_trend_report_dental_support_organizati?fr=sMDA4NjgzNTYyNzE 🤝 Connect with Eric Scalzo on LinkedIn: https://www.linkedin.com/in/ericscalzo/edit/forms/next-action/after-connect-update-profile/ 🤝 Connect with David Marks on LinkedIn: https://www.linkedin.com/in/davidmarks-healthcareprivateequity/

What if the biggest growth opportunity in your practice was the 50% of patients no one else is talking to? In this episode, we sit down with Clay Griffith, Head of Marketing and Growth for Advanced Dentistry, and Leah Zipperstein, Head of Growth and Strategy at Vesper Institute, to unpack how fear-based patient behavior is actually a powerful opportunity for dentists ready to lead differently. You’ll hear real strategies for tackling IV sedation, improving patient acceptance, and transforming fear into your competitive edge. If you’re feeling stuck in high-volume, low-revenue chaos — this one’s for you. Tune in to learn how Vesper Institute is reshaping what’s possible in modern dentistry. 📥 Download the IV Sedation White Paper: https://bit.ly/4cYTNyw Learn More About Vesper Institute: 🌐 Website: https://vesperinstitute.com 💼 LinkedIn: https://www.linkedin.com/company/vesperinstitute 📸 Instagram: https://www.instagram.com/vesper_institute 📘 Facebook: https://www.facebook.com/vesperinst/

Ever wonder why everyone seems to be making money except the dentist? In this episode, Emmet sits down with Dr. Vajahat Yar Khan, DEO Elite Member and CEO of DentTracks & USA Dental Solutions, to unpack how he scaled from 3 to 11 practices by solving one of the biggest headaches in dentistry: revenue cycle management. They dive into insurance verification, collections, outsourcing, and how tech can actually make your life easier—not harder. Feeling stuck or underpaid? This one’s for you. 🎯 Special Offer for DEO Members: Dr. Khan is offering a free practice analysis ($7,000 value) and access to discounted resources at $1,000/month through USA Dental Solutions (regularly $1,300). These trained experts know your PMS, understand dental ops from front to back, and can even train your team on DenTracks. 📈 Not a DEO Member yet? Schedule your free Growth Accelerator Call and see if DEO is the right fit for you: https://bit.ly/4iGVjal 📘 To Learn More: Download Free Resources: https://bit.ly/4iqNS6u Visit Their Websites: DentTracks: https://denttracks.com/ USA Dental Solutions: https://usadentalsolutions.com/ 🤝 Connect with Dr. Khan: LinkedIn: https://linkedin.com/in/dr-vajahat-yar-khan-usads-denttracks-001tx 📲 Follow Their Social Channels: USA Dental Solutions on LinkedIn: https://www.linkedin.com/company/usa-dental-solutions/ DentTracks on LinkedIn: https://www.linkedin.com/company/denttracks-software-llc/ USA Dental Solutions on Facebook: https://www.facebook.com/share/1EUER6iQkc/?mibextid=wwXIfr DentTracks on Facebook: https://www.facebook.com/share/1HBuoBZsAF/?mibextid=wwXIfr