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Roadmap to Referrals

Author: Stacey Brown Randall

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You deserve referrals naturally… without manipulating, incentivizing or even asking. Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the "always hustling salesperson." If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer. Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently. When you’re ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™.
383 Episodes
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Are you calculating the ROI of your referral activities? As we enter Q4, it's the perfect time to reflect on your referral strategy! In this episode, I break down the many benefits of referrals that go beyond just financial returns. From attracting high-quality clients to saving time, there is so much to gain! Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/381
Ep #380: Referral Q&A

Ep #380: Referral Q&A

2025-09-2313:57

Do you send thank-you cards every time you receive a referral? In this referral Q&A episode, you’ll hear about my recent LinkedIn poll regarding the practice of sending handwritten notes. I also answer two questions from listeners: whether to include a gift with your thank-you cards and how to obtain mailing addresses. Tune in to learn how a simple thank-you note can make a significant impact on your referral strategy and help you build lasting connections with your referral sources! Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/380
"Referrals from people who already know us, like us, and trust us close faster than organic leads." Join me as I chat with Mindy Flanigan and Richard Carlton from Inspiring HR about their journey through the Referral Accelerator program. Learn how they turned their referral challenges into opportunities for growth. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/379
Are you wondering why your referral generation isn't yielding the results you were hoping for? In this episode, learn four key reasons why your referral generation might be lacking and how you can fix it. You’re already doing great things, but sometimes a little tweak in your approach can make all the difference. Don’t miss out on the insights that could transform your approach to referrals. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/378
Are you struggling to identify your existing referral sources? In this episode, I share powerful insights from past clients who have transformed their referral strategies. Discover how understanding who your referral sources are can empower you to take control of your business growth. Hear their inspiring stories and learn actionable steps to cultivate more referrals for your business. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/377
Are you aware of the one referral opportunity you're likely missing? In this episode, I discuss a foundational strategy I like to call the Low-Hanging Fruit Strategy. Statistics indicate that your chances of selling to an existing client are 60-70%, compared to just 5-20% for new prospects. This episode is filled with insights on how to tap into that potential! Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/376
Why should you start generating referrals today? You're likely sitting on your next client; you just don't know it yet. Discover the two key reasons that can transform your referral strategy and help you connect with clients you didn’t even know were ready to refer you. Let’s jumpstart your referrals and set you up for success in both the short term and long term. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/375
Thinking about going 100% referral-based? In this episode, I’m breaking down why that might not be realistic for most businesses. I’ll explain the importance of diversifying how you bring in clients and why referrals should still be your main focus. Plus, I’ll dive into the deeper meaning behind receiving referrals and how they can boost your confidence as a business owner. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/374
It’s the final podcast takeover episode, and we’re going out with a bang! Join me and Raul Hernandez from the Do Good Work podcast. Together, we discuss the importance of having a referral strategy for founder-led companies and how to generate referrals without asking or paying for them. I truly believe that this episode will inspire you to rethink your approach to referrals and help you cultivate meaningful relationships that lead to a steady stream of business. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/373
Are you tired of the old-school tactics of asking for referrals? In this podcast takeover episode, I chat with Jay Tinkler from The Remarkable Project about a fresh perspective on referral generation. We discuss the critical distinction between genuine referrals and mere introductions, and why understanding this difference can significantly impact your business. Learn how to cultivate a referable client experience and the key strategies to keep your referral sources engaged and motivated to keep referring you. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/372
Are you tired of the awkwardness that comes with asking for referrals? I’m excited to share this takeover episode with renowned interior designer LuAnn Nigara, and host of the popular podcast A Well-Designed Business. Together, we discuss the concept of generating referrals naturally—without manipulation or gimmicks. Discover how to build a referable client experience that not only enhances your relationships but also keeps you top of mind with your clients long after the project is complete. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/371
Our next podcast takeover episode is with the amazing Jeni Bukolt from GSD with Jeni. We discuss the biggest mistakes business owners make when it comes to referrals and how to shift your mindset to see results. We also touch on protecting your mindset as an entrepreneur, the importance of building authentic relationships, and overcoming self-sabotage. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/370
In this podcast takeover episode, we welcome Marlon Griffith from the Griffith Law Firm. Marlon is not only a fantastic client but also a delightful person to spend time with. We had a lively conversation that I know you’ll enjoy! Marlon and I discuss the common myths about referrals and how to shift your mindset from being a hustling salesperson to a trusted resource. We also talk about the psychology behind referrals and the five essential steps to generating referrals without asking. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/369
In this episode, I had the pleasure of welcoming Michele Williams, the host of the Profit is a Choice podcast, as part of our podcast takeover series. We have been friends and collaborators since we co-authored a book together in 2019. Michele and I discuss how to cultivate relationships with your referral sources and the language tactics you can use to plant referral seeds in various scenarios. If you’ve ever felt uncomfortable asking for referrals or wondered how to create a steady stream of warm leads, this episode is for you. We break down complex concepts into easy-to-understand strategies that you can implement right away. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/368
Our next podcast takeover episode features Larry Kendall from Ninja Selling. It also was a unique opportunity, as we were able to record in the same room! We discussed the importance of building genuine relationships in business because referrals are all about connections, not just asking for them outright. I shared personal stories from my journey and how my diverse experiences have shaped my referral strategies. It was a fun and insightful conversation, and I am excited for you to listen in! Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/367
In our first podcast takeover episode, I had the pleasure of being interviewed by Jay Berkowitz, the host of the Ten Golden Rules of Internet Marketing for Law Firms podcast. Together, we crafted the 10 Golden Rules of Generating Referrals Without Asking for attorneys. Whether you're an attorney aiming to improve your referral strategy or a business owner looking to expand your network, this episode is filled with actionable strategies and valuable tips applicable to any industry. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/366
This summer, we are doing something a little different — a podcast takeover! Join me as I share insights from other podcast hosts who interviewed me on their shows. Get ready for conversations that go beyond just referrals. Our Summer Series kicks off next week with Jay Berkowitz, where we discuss the 10 golden rules of getting referrals without even asking. Discover new perspectives and strategies to elevate your business! Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/365
Are you feeling the impact of a trust recession in your business? Referrals are the antidote to a trust recession. Over 80% of people prefer to make buying decisions based on recommendations from someone they trust. In business, trust is the real currency, and relationships are the economic driver. Tune in to discover how to nurture your referral sources to ensure you’re the one getting referred. Let’s get your referral strategy locked in! Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/364
Join me as I chat with David Dedman, a seasoned financial planner with over 32 years of experience. Discover how David transformed his referral strategy from sporadic to sustainable by adopting a repeatable process. We explore the challenges he encountered during his first year in the Building a Referable Business coaching program. David shares his experience of the "grindingly slow" start and how his dedication to the process led to a remarkable breakthrough in his second year. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/363
Ready to unlock the secrets of successful entrepreneurship? Join me and LuAnn Nigara as we dive into the 10 essential principles that every entrepreneur should embrace. With decades of experience and over 1,100 podcast episodes under her belt, LuAnn offers invaluable insights that can help you elevate your business. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/362
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