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Pool Nation Podcast
Pool Nation Podcast
Author: Pool Nation
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Welcome to Pool Nation. The Podcast where it’s all Pool Talk. We are talking about becoming a nation of pool pros. We talk about the latest products, trends and training in the Swimming Pool Industry. We interview leaders, and educators in the swimming pool industry.
291 Episodes
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In episode #293 of the Pool Nation Podcast, we sit down with industry leaders Alicia Stephens and Michael G to break down what innovation really looks like in the pool industry—and why it matters more than ever for pool service pros, retailers, and business owners.
From next-generation pool chemicals and faster-dissolving chlorine technology to AI-powered training platforms and the future of education, this conversation goes deep into how the industry is evolving—and how you can stay ahead of it.
We’re not just talking about products—we’re talking about thinking differently, solving real problems, and building a better experience for your customers.
You’ll hear how innovation is reshaping:
Water chemistry and treatment strategies
Pool service efficiency and troubleshooting
Retail and customer experience
Training, certifications, and workforce development
Plus… we tease some major upcoming industry disruption you’re going to want to keep your eye on 👀
If you’re a pool pro, business owner, or industry leader looking to stay competitive, this is a must-listen episode.
🎯 WHAT YOU’LL LEARN
Why “old school” pool chemistry thinking is holding you back
How new chemical innovations are solving real field problems
The role of AI in training the next generation of pool pros
How to simplify your service process and reduce errors
Why innovation isn’t just for big companies—it’s for YOU
⏱️ CHAPTER TIMESTAMPS
00:00 – Intro: Welcome to Pool Nation
02:00 – Meet Alicia Stephens & Michael G
04:30 – Industry energy, culture & community
06:30 – Why innovation matters right now in the pool industry
09:30 – Michael’s background (Harvard, toys, marketing & beyond)
12:00 – Storytelling, branding & marketing in pools
15:00 – What “real innovation” actually means
18:00 – How the pool industry is changing (environment, chemicals, behavior)
22:00 – New product innovation: faster dissolving trichlor & shock technology
26:00 – Solving real problems for pool pros in the field
30:00 – Retail vs service: simplifying chemistry for success
34:00 – Multi-benefit products (the “multivitamin” approach)
38:00 – Algaecide + phosphate innovation explained
42:00 – New category: pool fragrance (yes… seriously 👀)
47:00 – AI-powered training & BioGuard University breakdown
52:00 – The future of education in the pool industry
57:00 – Why embracing change is critical for growth
1:01:00 – Final thoughts: innovation, mindset & opportunity
1:04:00 – Teasing what’s coming next (major disruption ahead)
🙌 THANK YOU TO OUR SPONSORS
A huge thank you to our amazing partners who continue to support the Pool Nation mission:
SPPA
Blu-Ray XL
AquaStar Pool Products
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
Poolside Tech
Pool Brain
Nidec / U.S. Motors
OnCore Filtration
Your support helps us continue to bring education, innovation, and growth to pool pros everywhere.
🚀 FINAL
If you’re serious about growing your pool business, improving your chemistry knowledge, and staying ahead of industry trends—make sure you:
✔️ Subscribe to the Pool Nation Podcast
✔️ Share this episode with your team
✔️ Stay plugged into everything Pool Nation
Because the future of this industry belongs to those who learn faster, adapt quicker, and think differently.
In Episode 292 of the Pool Nation Podcast “Best of Pool Nation” episode, host Edgar, along with co-hosts John “JJ Flawless” and Zac “The Pool Boy” Nicholas, bring together some of the most powerful conversations from the Pool Nation Podcast.
This episode highlights the voices of pool professionals across the country who are helping shape the future of the swimming pool industry. From leadership lessons and business growth to real stories from the field, this episode captures the spirit of the Pool Nation community and the passion that drives pool pros forward.
You'll hear insights from industry professionals including Jennifer Melee, Kristen Meow, Megan Hightower, Alicia Rowe, and more as they discuss their journeys in the pool industry, the challenges they face, and the lessons they've learned along the way.
In this episode we discuss:
• Leadership lessons from pool professionals
• The importance of community and networking in the pool industry
• Building strong teams and company culture
• The challenges pool professionals face in the field
• Growing and scaling a successful pool service business
• The power of education and training in the industry
Whether you're a new pool technician, seasoned pool professional, or pool business owner, this episode delivers inspiration, real-world insight, and valuable lessons from the Pool Nation community.
The Pool Nation Podcast continues to bring together the leaders, innovators, and professionals who are helping raise the standard in the swimming pool industry.
⏱️ Podcast Timestamps
0:00 – Welcome to the Pool Nation Podcast
1:00 – Special “Best Of” episode introduction
2:00 – Zac shares leadership lessons after visiting Gold Medal Pools
4:00 – Culture, leadership, and motivating your team
5:30 – Kristen’s trip to New Jersey and pool industry observations
7:00 – Megan discusses balancing family and running a pool business
8:20 – Jennifer shares hurricane recovery challenges in Florida
11:30 – The impact of major storms on pool businesses
13:00 – Alicia Rowe joins the conversation
14:30 – Work-life balance and running a pool company
17:00 – Pool Nation Awards and Pool Girl of the Year nominations
18:00 – Behind the scenes of Pool Nation events
20:00 – Industry partnerships and innovation
23:00 – Corey’s journey into the pool industry
26:00 – Mentorship and opportunity in aquatics
29:00 – Innovation in pool equipment and technology
34:00 – Aquastar pipeline filter discussion
38:00 – The future of innovation in the pool industry
41:00 – Hands-on training and educating pool pros
45:00 – Why education is critical for the next generation of pool professionals
49:00 – The power of networking and community
53:00 – How relationships shape careers in the pool industry
58:00 – Preparing for the Pool Nation Awards and conference
1:02:00 – The future of Pool Nation and the industry
🙌 Thank You to Our Sponsors
A special thank you to the companies that support the Pool Nation Podcast and help us continue delivering education and innovation to the pool industry.
• SPPA
• Blu-Ray XL
• AquaStar Pool Products
• Natural Chemistry
• Raypak
• Heritage Pool Supply
• Hayward Pool Products
• Poolside Tech
• Pool Brain
• Nidec
• Oncore Filtration
Your continued support helps Pool Nation bring education, training, and industry conversations to pool professionals everywhere.
In episode #291 of the Pool Nation Podcast, Edgar De Jesus, John “JJ Flawless,” and Zac “The Pool Boy” Nicholas sit down with Michelle Cook from Heritage Pool Supply to discuss the launch of the Heritage Pro Service Program and what it means for pool service professionals across the industry.
Michelle Cooke Transcript
The conversation dives deep into how Heritage is moving beyond the traditional distributor model to become a true partner in helping pool pros build stronger businesses.
Michelle shares the vision behind the new Heritage Pro Service Program, including:
• Loyalty rewards designed specifically for service professionals
• Monthly rebate payouts through a debit card system
• Transparent tracking of purchases and rewards
• A brand-new education platform and certification opportunities
• Vendor training sessions and Pro Talks every week
• The launch of the Heritage Pro Service Academy in partnership with Pool Nation
This episode also explores the larger mission of raising the standard in the pool industry by providing pool pros with better tools, better education, and stronger business support.
If you're a pool service professional looking to grow your business, improve your technical knowledge, or connect with a stronger industry network, this episode is packed with valuable insights.
⏱️ Episode Timestamps
0:00 – Welcome to the Pool Nation Podcast
1:30 – Introducing Michelle Cook and the Heritage Pro Service Program
3:30 – Industry travel, events, and building the pool pro community
9:00 – Michelle’s background in the pool industry
16:00 – Heritage’s culture and commitment to pool pros
20:00 – What makes Heritage different from traditional distributors
26:00 – The origin of the Pool Tech program
32:00 – Why Heritage launched the new Pro Service Program
36:00 – Rewards, rebates, and supporting small service companies
42:00 – How the rebate and loyalty program works
47:00 – Tracking purchases and rewards through Heritage Pool Plus
52:00 – Monthly payouts and financial benefits for pool pros
56:00 – Education and training opportunities for service professionals
1:03:00 – Certification credits and professional development
1:08:00 – The Heritage Pro Service Academy with Pool Nation
1:18:00 – Why education is critical for the future of the industry
1:24:00 – Business growth, leadership, and scaling a pool company
1:35:00 – The vision for raising the professional standard in the pool industry
1:45:00 – Final thoughts and closing remarks
🤝 Special Thanks to Our Podcast Partners
A huge thank you to our Pool Nation Visionary Partners for supporting the podcast and helping elevate the pool industry:
SPPA
Blu-Ray XL
AquaStar Pool Products
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
Poolside Tech
Pool Brain
Nidec
Oncore Filtration
Your support helps us continue educating and empowering pool professionals everywhere.
Episode 290 Pool Nation Podcast - Are you stuck at 200 pools and can’t break through to the next level?
In this powerful episode of the Pool Nation Podcast, Edgar, John, and Zac sit down with Adam Beech, founder of Pool Brain, to break down the real reason pool service companies struggle to scale.
It’s not hustle.
It’s not marketing.
It’s not “better techs.”
It’s consistency.
Adam shares how he scaled his pool service company past 1,000 pools and why traditional checklists, rockstar technicians, and reactive management nearly kept him stuck.
If you're a pool service business owner looking to grow from 100 to 500 pools (or beyond), this episode dives deep into:
• Why hiring “better techs” doesn’t solve scale
• The hidden cost of inconsistency
• Checklists vs. true workflow systems
• How green pools destroy profit margins
• Why turnover crushes scaling companies
• How automation and AI are changing pool service operations
• Reducing chemical costs by up to 40%
• Eliminating margin bleed
• Building a business that runs without you
This episode is packed with real-world operational insights for pool professionals, service companies, and owners who want to build structure instead of chaos.
If you want predictable growth, better margins, and fewer fires to put out; this one is for you.
⏱️ EPISODE TIMESTAMPS
00:00 – Welcome to the Pool Nation Podcast
01:30 – Why most pool companies hit a growth wall
05:00 – The myth of the “rockstar technician”
12:00 – What inconsistency really looks like at scale
18:30 – Hustle vs. structure: why effort isn’t enough
22:00 – Why checklists fail in pool service
30:00 – What a true workflow system looks like
36:00 – PSI readings and preventing green pools
44:00 – Chemical automation & margin control
52:00 – AI tab dosing explained
1:05:00 – Eliminating training bottlenecks
1:15:00 – Inventory automation & Heritage integration
1:25:00 – The future of AI in pool service
1:40:00 – Remote monitoring, Water Guru & automation
1:55:00 – Final thoughts: Building scalable pool businesses
🙌 THANK YOU TO OUR VISIONARY PARTNERS
We want to thank our Visionary Partners for supporting the Pool Nation Podcast:
• SPPA
• Blu-Ray XL
• AquaStar Pool Products
• Natural Chemistry
• Raypak
• Heritage Pool Supply
• Hayward Pool Products
• US Motors
• Encore Filtration
• Pool Brain
Your support helps us continue building a Nation of Pool Pros.
If this episode brings value to you, share it with another pool pro who’s ready to level up.
We’re not just cleaning pools.
We’re building better businesses.
#PoolNation #PoolServiceBusiness #PoolPros #ScalingBusiness #PoolIndustry #Entrepreneurship #ServiceBusinessGrowth
In Episode 289 of the Pool Nation Podcast, Edgar De Jesus, John “JJ Flawless,” and Zac “The Pool Boy” recap the energy and momentum from the Western Pool & Spa Show and the Southwest Pool & Spa Show, then dive into powerful conversations featuring some of the brightest rising stars and top sales professionals in the swimming pool industry.
This episode highlights:
The impact of industry trade shows on pool service businesses
Leadership development and next-generation talent in aquatics
The importance of customer relationships and pool education
What separates top-performing sales reps in the pool industry
The Pool Nation Awards 30 Under 40 nominees
Sales Rep of the Year nominees and what drives their success
You’ll hear stories of resilience, entrepreneurship, business growth, and the mindset it takes to build a sustainable and profitable pool service or pool building company.
Whether you're a pool service professional, pool builder, sales rep, or industry supplier, this episode delivers insight, motivation, and practical takeaways to help you level up your business.
If you're serious about growing your pool company, scaling operations, improving customer retention, and becoming a true Pool Pro — this episode is for you.
⏱ Episode Timestamps
00:00 – Welcome to the Pool Nation Podcast
01:00 – Western & Southwest Pool & Spa Show Recap
03:00 – Zac’s Idaho adventure & team banter
09:00 – Introducing 30 Under 40 Male of the Year Nominees
13:00 – IPSA Education Fund & Investing in Industry Training
15:00 – James Broderick’s Journey: From Pandemic Startup to Growth Through Referrals
21:00 – Pool Education & “Pool School” for Homeowners
24:00 – Sales Rep of the Year Nominee Introduction
28:00 – Sales Rep Leadership, Market Growth & Industry Relationships
32:00 – Andrew’s Career: Distribution to Manufacturer Rep
40:00 – Daniel’s 30-Year Industry Journey: Retail, Service, Building & Manufacturing
48:00 – Relationship-Driven Sales & Building Market Trust
55:00 – Industry Growth, Mentorship & What’s Next for Pool Pros
🙌 Thank You to Our Visionary Partners & Sponsors
We want to thank our incredible Visionary Partners for supporting the Pool Nation Podcast and the pool industry:
SPPA
BlueRay XL
AquaStar Pool Products
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
PoolSide Tech
Pool Brain
Nidec / US Motors
OnCore Filtration
Your commitment to education, innovation, and supporting pool professionals nationwide makes this platform possible.
Episode 288 Pool Nation Podcast. Are you busy… or are you actually building a profitable pool service business?
In this episode of the Pool Nation Podcast, Edgar, John, and Zac break down one of the biggest traps in the swimming pool industry: confusing being busy with being successful.
As we head into peak pool season, many pool pros find themselves working longer hours, adding more pools, and filling every minute of the day — but still feeling overwhelmed, stressed, and underpaid.
This episode dives deep into:
• Why long hours don’t equal profitability
• How busyness hides skill gaps and financial problems
• The dangerous cycle of “organized chaos” in pool companies
• Why scaling without readiness leads to burnout
• How to transition from technician to operator
• The role of planning, pricing, and financial clarity in sustainable growth
If you’re a pool service business owner trying to grow, scale, or simply survive the busy season without burning out — this conversation is for you.
Because readiness isn’t about knowing more.
It’s about making better decisions before chaos hits.
⏱️ Episode Timestamps
00:00 – Welcome to the Pool Nation Podcast
01:00 – Why “Busy” Doesn’t Mean Profitable
05:30 – Western & Southwest Pool Shows + Boot Camp Updates
08:45 – The $10,000 Pool Pro Challenge & Raypak AVIA Giveaway
12:00 – The “Busy Trap” in the Pool Industry
15:00 – Hustle vs. Structure: Why Long Hours Aren’t the Answer
19:00 – How Busyness Masks Skill Gaps in Pool Service
22:00 – Stop Being a “Field Medic” – Fix Root Causes Instead
25:00 – The Illusion of Success in a Packed Schedule
28:00 – Why Adding More Pools Isn’t Always the Solution
31:00 – Warning Signs You’re Running in Organized Chaos
34:00 – Creating Space in the Day for Preventative Work
41:00 – Readiness vs. Reaction: Making Better Decisions
45:00 – Where Pool Businesses Get Stuck as They Grow
50:00 – Financial Readiness as a Competitive Advantage
56:00 – Final Thoughts: Work Smarter, Not Just Harder
🙌 Special Thanks to Our Visionary Partners
A huge thank you to our Visionary Partners for supporting the Pool Nation Podcast and helping us elevate the pool industry:
SPPA
Blu-Ray XL
AquaStar Pool Products
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
PoolSide Tech
Pool Brain
Nidec
OnCore Filtration
We appreciate your commitment to helping pool pros grow stronger businesses.
In Episode 287 of Pool Nation Podcast is Part 2 of this powerful conversation, Edgar , John “JJ Flawless,” and Zac “The Pool Boy” Nicholas break down the real difference between information and actual training—and why most pool professionals aren’t truly prepared when they walk into a backyard.
This episode dives deep into training readiness, skill gaps, and why mistakes keep happening at customer pools instead of in controlled learning environments. If you’ve ever felt confident in a class but froze when things went sideways in the field, this episode explains exactly why—and how to fix it.
You’ll hear real-world stories from the field, honest conversations about YouTube education, hands-on training, repetition, and why confidence only comes from practice, not just knowledge. The team also explains how seasonality, pressure, and poor training structures hold pool businesses back—and what owners must do differently moving forward.
This episode is a must-listen for:
Pool service techs
Repair technicians
Business owners
Managers training teams
Anyone serious about growing skills, confidence, and profitability in the pool industry
If you want to stop learning the hard way in customers’ backyards and start building real readiness, this episode is for you.
⏱️ Episode Timestamps
00:00 – Welcome to the Pool Nation Podcast
01:00 – Why Part 2 matters: Training vs information
03:00 – YouTube education: Helpful or harmful?
07:00 – Why information feels like progress (but isn’t)
10:00 – The real danger of learning under pressure
15:00 – Why mistakes show up at customer pools first
19:00 – Repetition, muscle memory, and real confidence
23:00 – Hands-on training vs classroom learning
28:00 – Why “figuring it out in the field” became normalized
33:00 – Seasonality and why training gets pushed aside
37:00 – How skill gaps show up operationally, emotionally, and financially
42:00 – Why owners stop training themselves
47:00 – What effective training actually looks like
52:00 – How to choose the right education for your team
58:00 – Final thoughts: Raising the standard in pool education
🤝 Thank You to Our Visionary Partners
A huge thank you to our Pool Nation Visionary Partners who make this podcast possible:
The SPPA
BlueRay XL
AquaStar Pool Products
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
PoolSide Tech
Pool Brain
Nidec / U.S. Motors
Encore Filtration – Welcome to the Pool Nation family
Your continued support helps elevate education, professionalism, and profitability across the pool industry.
In episode 286 of the Pool Nation Podcast, Edgar De Jesus is joined by co-hosts John “JJ Flawless” and Zac “The Pool Boy” Nicholas for a powerful, honest conversation about training, readiness, and real-world skill development in the pool industry.
With trade show season, boot camps, and certifications ramping up, the guys break down the difference between consuming information and being truly prepared to execute in the field. They explore why watching videos and attending classes feels productive—but often falls short when real-life variables, customers, and safety risks enter the picture.
You’ll hear why:
Information alone doesn’t equal competence
Pools are one of the most challenging environments to learn in
Repetition, practice, and hands-on training matter more than ever
“Figuring it out on the fly” has been normalized—and why that’s a problem
The right education now leads to fewer mistakes, more confidence, and more time with your family later
This episode is a must-listen for pool service techs, repair techs, builders, retailers, and business owners who want to stop guessing, sharpen their skills, and approach training with the right mindset in 2026.
⏱️ Episode Timestamps (Chapters)
00:00 – Welcome to the Pool Nation Podcast
01:00 – Why this conversation about training matters right now
03:30 – Kicking off 2026 & returning to show season
08:00 – Industry shout-outs & community updates
10:00 – Trade shows, boot camps & upcoming Pool Nation events
16:30 – Upskilling vs. reskilling: what pool pros actually need
18:30 – Information vs. training: why most education doesn’t stick
22:30 – Why confidence disappears in the field
27:00 – YouTube learning vs. real-world execution
31:30 – Why repetition and practice are missing in education
36:30 – Sponsor break
41:00 – Why pools are one of the hardest environments to learn in
47:00 – Working alone in backyards & pressure from homeowners
52:30 – The danger of “figuring it out on the fly”
58:30 – How the industry must evolve training standards
01:06:00 – Final thoughts: education now = freedom later
01:19:00 – Closing & where to see Pool Nation next
Sponsors (Thank You)
Big thank you to our sponsors for supporting Pool Pros and helping us keep the education and conversations rolling:
SPPA
• Blu-ray XL
• AquaStar Pool Products
• Natural Chemistry
• Raypak
• Heritage Pool Supply
• Hayward Pool Products
• Poolside Tech
• US Motors / Nidec
Also, thank you to Pool Invoice and PoolManUniversity.com for supporting pool industry training and business systems.
In episode 285 of the Pool Nation Podcast, Edgar De Jesús sits down with leadership expert Leanne De Jesús for an in-depth conversation on how pool business owners, service techs, retailers, and builders can grow without burning out, falling behind, or constantly starting over.
What is upskilling?
Upskilling means improving and expanding the skills you already use in your role — not changing careers, but getting better, smarter, and more effective at what you’re already doing.
In the pool industry, upskilling can look like:
Developing leadership and people-management skills
Improving pricing, financial clarity, and decision-making
Learning new equipment, technology, and automation
Building sales and customer communication skills
Training your team so the business doesn’t rely only on you
Reskilling, on the other hand, is learning an entirely new role or function — like moving from service into building, retail, or management.
Throughout this episode, Edgar and Leanne break down why most frustration, burnout, and leadership struggles aren’t people problems — they’re skill gaps. They also explain why access to information alone doesn’t create better leaders, and how structure, mentorship, and intentional learning are what actually drive growth.
Whether you’re a one-truck operator or scaling a multi-location business, this conversation will help you:
Understand when to upskill vs when to reskill
Recognize early signs of burnout and stagnation
Build stronger leaders and more accountable teams
Create growth without chaos
Shift from operator thinking to owner thinking
This episode isn’t about working harder — it’s about thinking differently so your business can grow with clarity and control.
⏱️ Episode Timestamps
00:00 – Welcome to the Pool Nation Podcast
01:05 – Why upskilling and reskilling matter right now
03:00 – Pool Nation events, shows, and upcoming education
06:10 – What upskilling really looks like in real life
09:45 – AI, technology, and staying relevant
13:20 – How pool pros upskill without realizing it
16:10 – The difference between upskilling and reskilling
18:50 – When you should reskill vs improve your current skills
21:40 – Why people think they need to quit when they really need new skills
25:10 – Learning, testing, applying, and sharing knowledge
30:00 – Burnout, overwhelm, and hidden skill gaps
33:10 – Leadership problems vs skill problems
37:20 – Why information alone doesn’t create better leaders
40:50 – Time, structure, and intentional learning
44:30 – Sponsor break
46:00 – Upskilling business owners for growth and scale
50:30 – Hiring for skill vs hiring for personality
55:10 – Upskilling pool techs: sales, safety, and trust
1:01:40 – Retail teams, product knowledge, and relationships
1:07:30 – Why training fails without structure
1:12:00 – Train-the-trainer mindset and leadership confidence
1:17:40 – Why guided learning and mentorship matter
1:21:10 – The most important mindset shift: growth mindset
1:26:30 – Final thoughts and takeaways
1:30:00 – Closing remarks and where to find Pool Nation
🤝 Thank You to Our Sponsors
A huge thank you to our visionary partners who make Pool Nation education possible:
SPPA –
US Motors (Nidec) –
Blu-Ray XL –
AquaStar Pool Products –
Natural Chemistry –
Raypak –
Hayward Pool Products –
Heritage Pool Supply
Your support helps us continue to educate, elevate, and strengthen the pool industry.
In episode 284 of the Pool Nation Podcast, we sit down with Rocco Russo, the 2025 Pool Nation Trainer of the Year, to break down what it really takes to become an elite pool professional.
Rocco shares his journey from the HVAC and mechanical trades into the pool industry, how early failures shaped his career, and why confidence, training, and preparation are the true differentiators between average techs and top performers. This is not just a conversation about equipment — it’s about mindset, leadership, and professionalism in the pool service and repair industry.
We dig deep into:
Why most pool techs undervalue themselves
How proper training builds confidence and profitability
The parallels between HVAC, mechanical systems, and modern pool equipment
Why calling tech support is a strength — not a weakness
How trainers and manufacturers can elevate the entire industry together
Whether you’re a new pool tech, a seasoned repair pro, or a business owner trying to level up your team, this episode delivers insight you can apply immediately.
👉 If you care about doing the job right, charging what you’re worth, and building a sustainable pool business, this is a must-listen episode.
⏱️ Episode Timestamps
00:00 – Welcome to the Pool Nation Podcast
02:00 – Introducing 2025 Trainer of the Year, Rocco Russo
06:30 – Rocco’s early career in HVAC & mechanical systems
14:45 – First pool heater failure & lessons learned the hard way
22:30 – Why pool techs need confidence, not just tools
32:00 – Training vs. guessing in the field
44:15 – Manufacturer support & why tech support matters
55:30 – Selling value, not price
1:09:00 – What separates average techs from elite professionals
1:25:00 – Rocco’s transition into training & industry impact
1:38:00 – Winning Trainer of the Year & final reflections
1:55:00 – Final thoughts on leadership, education, and growth
🤝 Thank You to Our Visionary Partners
This episode is brought to you by our Pool Nation Visionary Sponsors, who continue to support education, training, and growth in the pool industry:
SPPA (Swimming Pool Pro Alliance)
Blu-Ray XL
AquaStar Pool Products
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
PoolSide Tech
Pool Brain
Nidec / U.S. Motors
We appreciate your continued commitment to elevating pool professionals across the country.
Pool Nation Podcast Episode 283, a special “best of” style episode packed with real conversations, pool industry insights, and business lessons for pool service, repair, and retail pros.
Edgar, John “JJ Flawless,” and Zac “the Pool Boy” kick things off with a quick reset for the new year, including Edgar’s recap from the BioGuard (BioLab) retailer conference in Tulum, Mexico, plus what Pool Pros should focus on as the season ramps up.
From there, this compilation jumps into some of the most talked-about topics in the industry: marketing and branding, algae prevention and green pool recovery, a full backyard and pool giveaway, and the legal side of hiring and HR that most pool companies struggle to navigate. The episode wraps with a fun behind-the-scenes conversation with Pool Pro Magazine about creativity, industry trends, and what it takes to produce standout content in the pool world.
If you want a single episode that covers pool business growth, pool marketing, algae troubleshooting, hiring compliance, and industry community, this one delivers.
Chapter Timestamps
00:00:00 Welcome to Pool Nation + January reset, season ramp-up, and BioGuard conference recap in Tulum
00:05:00 Crystal Rael (SMP + Ultra Lift): marketing, branding foundations, and leading two companies
00:16:00 Alicia Stephens: why algae is worse this year, chlorine costs, prevention strategy, and treatment approaches
00:33:00 Sponsor break
00:43:00 Josh Sherwood: his story in business and the backyard + pool giveaway (how nominations work)
00:53:00 Leanne: HR and the legal side of hiring, compliance resources, and how to protect your business decisions
01:03:00 Sponsor break
01:07:00 Megan Kendrick (Pool Pro Magazine): behind-the-scenes content creation, industry trends, and the shoot stories
01:14:40 Closing message + where to find Pool Nation, Pool Invoice, and Pool Man University
Sponsors (Thank You)
Big thank you to our sponsors for supporting Pool Pros and helping us keep the education and conversations rolling:
SPPA
• Blu-ray XL
• AquaStar Pool Products
• Natural Chemistry
• Raypak
• Heritage Pool Supply
• Hayward Pool Products
• Poolside Tech
• US Motors / Nidec
Also, thank you to Pool Invoice and PoolManUniversity.com for supporting pool industry training and business systems.
In Episode 282 of the Pool Nation Podcast, Edgar breaks down why financial clarity—not activity—is what actually creates control in your pool business. If you’ve ever felt stressed, overwhelmed, or unsure why your business feels heavy even when it’s growing, this episode will hit home.
Edgar explains the illusion of control that many pool pros live in and walks through the three numbers every pool business owner must know to build a stable, profitable operation:
Average rate per pool
• Cost per pool
• Net margin
This episode is designed specifically for January, when pool businesses finally have breathing room to slow down, think clearly, and make intentional decisions before the busy season hits. Edgar shares real-world lessons from his own journey—from running routes himself to scaling a business—and explains why avoiding your numbers doesn’t eliminate problems, it only delays them.
If you’re serious about building a pool business that pays you, protects you, and doesn’t rely on constant hustle to survive, this episode will help you reset how you think about money, growth, and leadership in 2026.
🎯 This episode is for:
• Pool service business owners
• Pool repair professionals
• One-man operations and growing teams
• Anyone feeling busy but financially uncertain
⏱️ Episode Timestamps
00:00 – Welcome to the Pool Nation Podcast
01:00 – Why being busy doesn’t mean your business is healthy
05:00 – The illusion of control in pool businesses
08:00 – Why clarity creates control (and reduces stress)
12:00 – Guessing vs knowing your numbers
18:00 – The three numbers that actually matter
24:00 – Average rate per pool: growth vs dilution
30:00 – Cost per pool and emotional pricing decisions
35:00 – Net margin: the difference between a business and a risky job
40:00 – Why not paying yourself is a warning sign
44:00 – What happens when you avoid your numbers
52:00 – How uncertainty creates burnout
58:00 – Why January is the most important month for clarity
1:05:00 – Using slow season to reset before peak season
1:11:00 – Final thoughts: clarity over comfort
1:13:00 – Closing remarks and 2026 outlook
🤝 Thank You to Our Sponsors
A huge thank you to the visionary partners who make the Pool Nation Podcast possible:
SPPA
• Blu-ray XL
• AquaStar Pool Products
• Natural Chemistry
• Raypak
• Heritage Pool Supply
• Hayward Pool Products
• Poolside Tech
• US Motors / Nidec
Your continued support helps Pool Nation deliver real-world education, business clarity, and leadership insights to pool pros across the industry.
In Episode 281 of the Pool Nation Podcast, Edgar De Jesus dives into a topic most pool business owners aren’t prepared for - what really happens after you raise your prices.
You’ve done the hard part. You ran the numbers. You sent the email. You raised your rates.
But then comes the silence… the second guessing… and the fear.
This episode focuses on the first 90 days after a price increase, breaking down the emotional, financial, and leadership shifts pool pros experience during this critical window. Edgar explains why post-increase anxiety is normal, how to avoid self-sabotage, and how understanding your true cost per pool transforms pricing from an emotional decision into a leadership strategy.
You’ll learn why losing a few customers isn’t failure, how margin creates stability (not just profit), and how aligned pricing leads to calmer leadership, better customers, and a stronger business long-term.
If you’re a pool service owner, repair pro, or business operator who wants to raise prices with confidence and keep control of your business after you do - this episode is a must-listen.
🎧 Topics include:
The psychology of pricing after you hit “send”
Why silence after a rate increase feels dangerous (but isn’t)
The difference between emotional vs intentional pricing
Understanding true cost per pool and margin protection
Why fewer pools can actually mean more profit
How pricing affects leadership, stress, and customer retention
What to do with new margin (and what NOT to do)
Why strong businesses wait 90 days before reacting
This episode is part of the Pool Nation Winter Business Series and is designed to help pool pros stop surviving — and start leading.
Pool Nation 27th Dec Episode Tr…
⏱️ Episode Timestamps (YouTube / Spotify / SEO Friendly)
00:00 – Welcome to the Pool Nation Podcast
01:10 – Today’s Topic: You Raised Your Prices… Now What?
03:40 – Why the Silence After a Price Increase Feels So Uncomfortable
06:30 – Intentional Pricing vs Emotional Pricing
10:05 – Fear Source #1: Being Underpaid for Too Long
12:00 – Fear Source #2: Emotional Attachment to Customers
14:30 – Fear Source #3: Equating Customer Loss With Failure
17:00 – Why Margin Is Protection, Not Extra Money
20:10 – Understanding True Cost Per Pool
24:00 – Why One Billing Cycle Never Tells the Whole Story
28:00 – Sponsor Break
31:30 – Real Customer Behavior After Price Increases
35:00 – Filtering vs Losing Customers
38:20 – Why Better Customers Matter More Than More Customers
42:00 – How Aligned Pricing Changes Leadership
46:00 – What To Do With Your New Margin
52:30 – Leadership, Strategy, and Long-Term Pricing Reviews
59:00 – Final Thoughts & 2026 Outlook
🤝 Thank You to Our Sponsors
A huge thank you to our Visionary Partners for supporting the Pool Nation Podcast and the pool pro community:
SPPA (Swimming Pool Pro Alliance)
Blu-Ray XL
AquaStar Pool Products
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
PoolSide Tech
Pool Brain
US Motors / Nidec
Your continued support helps Pool Nation deliver real education, real tools, and real results for pool professionals everywhere.
In episode 280 of the Pool Nation Podcast, Edgar De Jesus is joined by co-host Zach “The Pool Boy” Nicholas for Part 5 of the Winter Business Series, where they break down one of the hardest decisions pool service business owners face: how to raise prices with confidence — without losing customers.
Raising prices can feel uncomfortable, emotional, and risky — especially when you’ve worked hard to build your route. Edgar and Zach walk through the real math, the mental hurdles, and the practical strategies pool pros need to protect their margins, improve profitability, and build a sustainable business in today’s changing economy.
You’ll learn:
Why waiting to raise prices actually makes it harder later
How to communicate price increases clearly and professionally
What customers really care about (hint: it’s not just price)
Why losing a few low-margin accounts can actually grow your business
How profitability, consistency, and service quality drive customer retention
This episode is packed with real-world examples, mindset shifts, and actionable advice for pool service business owners who want to stop underpricing their work and start running a business that supports their life — not drains it.
👉 Next week: Edgar and Zach continue the conversation with a deep dive into customer retention and value-based service.
⏱️ Episode Timestamps
00:00 – Christmas intro & end-of-year reflection
01:30 – Why raising prices feels so uncomfortable for pool pros
05:45 – The hidden cost of not knowing your numbers
10:15 – When is the right time to raise prices?
14:30 – Why waiting actually makes price increases worse
20:00 – How to communicate price increases clearly and confidently
26:30 – What customer pushback really looks like
33:00 – Losing customers vs. building a healthier business
41:00 – Real-world math: fewer pools, more profit
48:00 – Handling common objections (“I can find someone cheaper”)
54:00 – Fixed-income customers & tough emotional decisions
59:00 – Why customers actually leave pool companies
1:05:30 – Final thoughts & preview of Part 6 (Customer Retention)
🙌 Thank You to Our Podcast Sponsors
A huge thank you to our Pool Nation Podcast sponsors for supporting pool pros and helping us deliver real education to the industry:
SPPA (Swimming Pool Pro Alliance)
Blu-Ray XL
AquaStar Pool Products
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
Poolside Tech
Pool Brain
Nidec / US Motors
Your continued support helps elevate education, professionalism, and profitability across the pool industry.
In episode 279 of the Pool Nation Podcast, Edgar De Jesus is joined by co-hosts Zach “The Pool Boy” Nicholas and John “JJ Flawless” for Part 4 of the Winning Business Series, diving deep into one of the most misunderstood — and most important — topics in the pool industry: profit margins.
This conversation goes far beyond “raise your prices.” Edgar and Zac break down why margin is the real indicator of business health, how to calculate your true cost per pool, and how to build pricing that actually supports growth, stability, and long-term success.
You’ll learn why dollar profit alone is fragile, how thin margins quietly destroy pool businesses, and how the Good / Better / Best pricing model can protect your margins while giving customers choice — especially in a market where consumer confidence is tightening.
The episode also covers:
How hidden leaks like drive time, chemical creep, and non-billable labor eat away at profits
Why knowing your numbers removes fear from price increases
How to prepare your routes and customers before raising rates
Why winter is the best time to fix your pricing for the year ahead
If you’re heading into 2026 without absolute clarity on your pricing, margins, and profitability, this episode is a must-listen for pool service owners, repair techs, and business leaders who want to stop guessing and start building intentionally.
⏱️ Episode Timestamps
[00:00:00] Welcome to the Pool Nation Podcast & show intro
[00:01:00] Part 4 of the Winning Business Series begins
[00:02:30] Why solo podcasts feel different & listener feedback
[00:04:00] AquaStar Golden Ticket experience & behind-the-scenes factory tour
[00:08:30] Industry culture, leadership, and why AquaStar stands out
[00:11:00] Recap of hidden profit leaks from previous episodes
[00:14:00] Why margins matter more than dollar profit
[00:16:30] Understanding margin percentages (20%, 30%, 40%, 50%+)
[00:19:00] Real-world examples of margin failure in pool businesses
[00:22:00] How to calculate your true cost per pool
[00:24:00] Building pricing based on math — not emotion
[00:26:00] Why knowing your numbers changes how you sell
[00:29:00] Sponsor break
[00:34:00] Good / Better / Best pricing explained
[00:38:00] Consumer psychology and why most customers choose “Better”
[00:41:00] Using tiered pricing for service and repairs
[00:44:00] Preparing for a price increase the right way
[00:47:00] Reviewing routes and identifying problem pools
[00:50:00] Why winter is the best time to fix pricing
[00:54:00] Final thoughts on margins, growth, and confidence
[00:56:00] Teaser for Part 5: How to announce price increases
[00:57:00] Show outro & where to find Pool Nation resources
🙌 Thank You to Our Sponsors
A huge thank you to our visionary partners who make the Pool Nation Podcast possible:
SPPA (Swimming Pool Pro Alliance)
AquaStar Pool Products
Blu-Ray XL
Natural Chemistry
Raypak
Heritage Pool Supply
Hayward Pool Products
Poolside Tech
Pool Brain
Nidec / US Motors
Your continued support helps us bring real business education to pool pros everywhere.
In Episode 278 of Pool Nation Podcast, Edgar and Todd broadcast straight from the AquaStar Studio in Ventura, California, where they sit down with two incredible industry leaders: Michelle Watson (Shell’s Pool & Spa) and Max O’Brien (Ventura Pool Pro & IPSA Region 2 Officer).
In this powerful, conversation-driven episode, Michelle and Max open up about their journey as pool professionals, navigating growth, scaling challenges, commercial vs. residential service, hiring, California compliance, and the moment every pool pro faces — letting go and trusting a team.
Michelle shares how she built a thriving business, her passion for doing things the right way, and how she balances entrepreneurship with surfing three times a week. Max dives into his 24-year pool career, commercial expertise, IPSA leadership, and his unbelievable work with the Ventura County Sheriff’s Underwater Search & Rescue Team, including helicopter deployment training and real recovery missions.
This episode is full of leadership, inspiration, business insight, and a deep look at the people elevating the swimming pool industry every single day.
Perfect for pool pros who want to grow, lead, and take their business to the next level.
Timestamps / Chapters
00:00 – Welcome to the Pool Nation Podcast
Kickoff from AquaStar’s studio; Todd, Edgar & crew set the tone for the night.
01:00 – Golden Ticket Event & First Laughs
Behind the scenes, late-night jokes, and studio vibes.
03:00 – Edgar Discovers AquaStar’s Hidden Detail
A deep reflection on culture, quality, and details inside AquaStar HQ.
05:00 – Shoutouts & Getting Started
Celebrating the Instagram Live audience and diving into the episode.
05:30 – Introducing Michelle Watson
Pool Girl of the Year 2022, the creator behind the legendary Awards Afterparty, and a powerhouse entrepreneur.
07:00 – Michelle’s Journey: From Solo Operator to Scaling a Team
Trusting employees, handling growth, onboarding, preparing for W-2s, and running a business in California.
10:00 – Residential vs. Commercial Pools
Why Michelle prefers commercial service and how she navigates health department regulations.
13:00 – Surfing, Balance & Burnout Prevention
How Michelle stays grounded and energized while growing her business.
16:00 – Family, Business & Raising Hard Workers
Her son’s journey, firefighting dreams, and working alongside family.
18:00 – The Psychology of Scaling a Pool Business
Letting go, employee mistakes, customer expectations, and the fear every owner faces.
20:00 – Building a Model That Works Anywhere
Charging correctly, doing things legally, and proving success is possible even in tough markets.
23:00 – Introducing Max O’Brien
Commercial specialist, remodel expert, and long-time Ventura pool pro.
24:00 – How Max Got Into the Industry
From hotel maintenance → equipment installs → building pools → launching his own company.
26:00 – Operating a 130-Pool Service Company
Commercial routes, 5-day-a-week accounts, and running teams.
28:00 – Max on Education, IPSA & Training the Next Generation
Why he teaches, how he trains, and preparing techs to become future entrepreneurs.
31:00 – Inside IPSA Ventura: The Most Active Chapter in California
Education, manuals, sick-route/tech-for-tech coverage, outreach, and 64-member collaboration.
34:00 – Tech-for-Tech Stories That Define the Industry
Real examples of chapters covering full routes during illness, injury, and tragedy.
39:00 – Max’s Second Life: Underwater Search & Rescue
His 20-year role with the Ventura County Sheriff’s Dive Team — car recoveries, searches, evidence retrieval, and blind-water operations.
41:00 – Jumping Out of Helicopters
What helicopter deployments are really like (spoiler: full scuba gear and 35-foot drops).
43:00 – Recoveries, Emotions & Mental Resilience
How divers process tough calls and why closure for families matters.
47:00 – Final Thoughts from Michelle & Max
Business advice, industry inspiration, and the motor that pushes great pros forward.
50:00 – Closing Words from Edgar & Todd
Celebrating leadership, professionalism, and elevating the pool service industry.
🙏 Sponsors
A huge thank you to our amazing sponsors who make the Pool Nation Podcast possible and continue supporting education, innovation, and professionalism within the pool industry:
AquaStar Pool Products
Blu-Ray XL
Raypak
Poolside Tech – The Attendant
Heritage Pool Supply Group
Biolab
SPPA –
Pool Brain
Nidec
Hayward
Your support helps us bring powerful stories and industry-changing conversations to pool pros everywhere.
In this episode of the Pool Nation Podcast, Edgar continues the Winter Business Series with Part 3: uncovering the hidden leaks that silently destroy profitability in your pool service business. If you’ve ever felt like you’re working harder than ever but your bank account doesn’t show it, this episode is for you.
Edgar breaks down five of the biggest hidden profit leaks in a pool route: drive time and windshield time, chemical creep (especially in summer), non-billable labor and callbacks, bad route design, and overlooked office and equipment costs like tires, brakes, laptops, phones, software, and printers. He walks through real-world examples using cost-per-pool and burdened labor rate so you can see exactly how “small” inefficiencies quietly erase thousands of dollars in profit every year.
You’ll learn how to tighten your routes, track true chemical costs per stop, factor in non-billable time, and build office/vehicle replacement cycles into your pricing so unexpected breakdowns don’t become financial emergencies. This episode sets you up for the next part of the series, where Edgar will dive into margins, good–better–best pricing, and how to build new rates for 2026 based on your real cost per pool.
Whether you’re just starting your pool route or you’re scaling with multiple trucks and techs, this is a must-listen if you want to price profitably, protect your margins, and avoid burnout.
Chapter Timestamps
[00:00:00] Intro & Welcome – Winter Business Series Part 3
[00:01:00] Recap of Cost-Per-Pool & Why Hidden Leaks Matter
[00:04:30] The “Invisible” Profit Killers in a Pool Service Business
[00:05:30] Hidden Leak #1 – Drive Time & Windshield Time vs. True Labor Cost
[00:13:30] Hidden Leak #2 – Chemical Creep, Summer Usage & Per-Stop Chem Costs
[00:20:30] Hidden Leak #3 – Non-Billable Labor, Callbacks & Burnout
[00:30:30] Sponsor Break
[00:34:30] Zach’s “Micro Tasks” Concept & How It Ties Into Profit Leaks
[00:36:00] Hidden Leak #4 – Bad Route Design & Route Density Fixes
[00:44:00] Hidden Leak #5 – Office, Trucks & Equipment Leaks (Tires, Brakes, Laptops, Phones, Software)
[00:56:00] Final Sponsor Break
[01:00:30] Final Thoughts, Next Episode Teaser & Encouragement for Pool Pros
[01:04:15] Outro – Pool Man University & Where to Learn More
Sponsor Thank-You (for show notes)
A huge thank you to our visionary partners for supporting the Pool Nation Podcast and the Winter Business Series:
The SPPA –
Blu-Ray XL –
US Motors / Nidec –
AquaStar Pool Products –
Natural Chemistry –
Raypak –
Heritage Pool Supply
Hayward Pool Products –
Poolside Tech
Pool Brain
Nidec
Thank you for your continued support of education and profitability for pool pros.
Pool service pricing has changed — and today we break down the number that decides EVERYTHING in your business: your true cost per pool and cost per stop.
In episode 275 of the Pool Nation Podcast, Edgar and Zac go deep into the financial side of running a profitable pool service business. We walk through the 5-minute cost-per-pool calculator, the expenses most pros overlook, how to calculate your real cost per stop, how drive time destroys profitability, and why understanding this number becomes your most powerful business tool heading into 2026.
Whether you're a one-pole operator or building a multi-truck operation, this episode will give you the clarity and confidence to price correctly, protect your margins, grow profitably, and eliminate the guesswork.
If you’ve ever wondered “How much should I charge?” — THIS is the episode you’ve been waiting for.
⏱️ Timestamps
00:00 – Welcome to the Pool Nation Podcast
01:00 – The intro Edgar finally nailed after 6 years 😂
02:00 – Team updates, nervous presentations & personal branding training
05:00 – Customer retention challenges & why winter months are deceptive
07:00 – Pool guy holidays & California storm stories
09:00 – Price increases for 2026 & what the financial reports are showing
11:00 – Why most pool pros undercharge without realizing it
12:00 – The “aha moment” when you finally calculate your real costs
14:00 – Why small companies MUST learn their cost per pool early
15:00 – The real expenses pool pros forget to include
17:00 – Death by a thousand cuts: the sneaky costs killing your margins
19:00 – Why you don’t need to be a CPA to understand your numbers
20:00 – Step 1 of the 5-Minute Cost-per-Pool Calculator
23:00 – Step 2: Add ALL your expenses (no exceptions)
25:00 – Cost per pool vs cost per stop — and why both matter
28:00 – How cost per stop reveals the “leaks” in your business
30:00 – Why your emotional pricing is hurting your profits
33:00 – The hidden expense that steals thousands: drive time
37:00 – Fuel, maintenance, and the REAL cost of trucks
41:00 – Insurance: the fastest-rising expense in the industry
45:00 – Labor burden explained (your $22/hr tech REALLY costs $28–$30)
49:00 – Red flags to look for when reviewing your chemical spend
54:00 – Office & administrative costs most pros forget to calculate
59:00 – How non-billable hours crush profitability
01:04:00 – Why clarity is the most powerful business advantage
01:10:00 – What’s coming in Part 3: Pricing for 2026 & target margins
🙏 Thank You to Our Visionary Sponsors
A huge thank you to our podcast partners and sponsors who make education like this possible:
The SPPA –
BluRay XL –
AquaStar Pool Products –
Natural Chemistry –
Raypak –
Heritage Pool Supply Group
Hayward Pool Products –
Poolside Tech –
Pool Brain
NEC / US Motors –
We appreciate your ongoing support and commitment to the pool industry.
In Episode 274 of the Pool Nation Podcast, Edgar and Zac kick off a new business series by tackling the topic most pool pros feel every day but rarely talk about openly: pricing—and how to build real profit into every single service you offer.
Fresh off the Pool Nation Conference, the guys recap the buzz around the $10,000 Pool Pro Challenge, shout out this year’s Pool Guy/Girl of the Year and Rookie of the Year winners, and then jump straight into the financial reality of 2025:
Equipment prices up 7–9%
Chemical costs climbing
Insurance and utilities spiking
Labor and drive time more expensive than ever
Edgar and Zac break down why most pool pros fall behind financially, why so many avoid raising prices until it’s almost too late, and how chasing revenue (more pools, more work) instead of margin (profit per pool) keeps you stuck in the grind.
Then they dive into the foundation of your financial health: knowing your true cost-per-pool. They walk through:
What really belongs in your cost-per-pool
Why your “$20 cost” is probably actually $60+
How drive time, callbacks, office labor, and insurance destroy profit when you ignore them
The danger of relying only on apps for chemical costs without looking at what actually leaves your bank account
This is Part 1 of a multi-episode series on Pricing Power: Building Profit Into Every Service. By the end of this episode, you’ll see why you need to know your numbers. In the next episodes, they’ll show you how to calculate your cost-per-pool in five minutes, build in margin, raise prices confidently, and keep more of your customers.
If you’ve ever looked at your account balance and thought,
“Why am I working seven days a week and still feel broke?”
…this episode is for you.
⏱️ Episode Chapters / Timestamps
[00:00:00] Intro – Pool Nation Podcast opening & show welcome
[00:01:00] Edgar sets the stage – Today’s topic: pricing & building profit into every service
[00:02:00] Zac on “slow season” that isn’t really slow – using this time to dig into the back end of the business
[00:03:00] Post-conference recap – Pool Nation Conference, Awards, $10K Pool Pro Challenge & winners
[00:06:00] The reality of 2025 – builders slowing, costs rising everywhere, and what that means for service companies
[00:07:00] Equipment price increases – Pentair, Hayward, Jandy and what those jumps mean for your margins
[00:09:00] Everything is up – chemicals, supplies, test kits, office supplies, utilities, and why it all creeps up unnoticed
[00:11:00] The “loss leader” trap – why weekly maintenance should NOT just be a way to get repairs
[00:12:00] Treating each vertical as a micro-business – service, filters, startups, repairs all need to be profitable
[00:14:00] Why most pool pros fall behind financially – running on revenue instead of margin
[00:16:00] The “busy but broke” problem – working 7 days a week and still not seeing the profit
[00:18:00] The power of knowing your numbers – the “aha” moment when techs finally see their true cost
[00:19:00] Why pros avoid raising prices – fear of confrontation, customer pushback, and delaying until it’s too late
[00:21:00] Reality check – your costs don’t wait just because you’re uncomfortable raising rates
[00:23:00] Confidence through clarity – how cost-per-pool gives you certainty in your pricing decisions
[00:27:00] What is cost-per-pool really? – total cost vs gross profit and why both matter
[00:31:00] Breaking down cost-per-pool – chemicals, labor, payroll tax, workers comp, admin labor, gas & more
[00:34:00] Drive time & hidden minutes – the silent profit killer nobody tracks
[00:37:00] Vehicle wear and tear – tires, oil changes, brakes and why they belong in your cost
[00:38:00] Insurance creep – auto, GL, workers comp and why they keep climbing
[00:40:00] Replacing equipment & office gear – computers, printers and where that money really comes from
[00:42:00] Scenario math – why your “$30 stop” might only be making you $5–$6
[00:45:00] Hidden leaks – algae treatments, extra time on site, “little favors” and non-billable work
[00:48:00] Growth reality – what you can do as a one-poler that breaks you once you have a team
[00:51:00] The four phases of business – why what worked at 40 pools won’t work at 200
[00:55:00] App data vs real-world costs – what your app tracks (and what it completely misses)
[00:59:00] Edgar’s warning – don’t get lost in 300 individual pools, start with total cost-per-pool
[01:01:00] What’s coming in Part 2 – 5-Minute Cost Calculator, margins, price increases & customer retention
[01:02:00] Final thoughts – foundational principle: financial wellbeing of pool pros & “know your numbers”
🙌 Thank You to Our Visionary Partners & Sponsors
This episode is made possible by our incredible Visionary Partners and sponsors who support education and financial success for pool pros:
The SPPA –
Blu-Ray XL –
AquaStar Pool Products –
Natural Chemistry –
Raypak –
Heritage Pool Supply
Hayward Pool Products –
Poolside Tech
Pool Brain
Nidec
US Motors –
Thank you all for your continued support of the Pool Nation Podcast and the Pool Nation community.
In this episode 273 of the Pool Nation Podcast, John “JJ Flawless”, Zac the Pool Boy Nicholas, and special guests Tim Moore and Jim D’Angelo from US Motors/Nidec dive deep into one of the biggest changes hitting the pool industry — the new DOE pool pump regulation.
They break down what it means for pool professionals, how to stay compliant, and how this regulation can actually become a profitable opportunity. Discover why the Neptune Variable Speed Motor is becoming a must-have for service techs, how it works with existing pumps, automation systems, and time clocks, and how to educate your customers on energy savings without sounding “salesy.”
Whether you’re a pool service tech, repair pro, or business owner, this episode will help you stay ahead of the curve — and turn regulation into revenue.
Episode Timeline
[00:00] Intro: Welcome to the Pool Nation Podcast — hosted by John and Zac, with Edgar out of studio.
[00:03:00] Guests Introduced: Tim Moore and Jim D’Angelo from US Motors join to talk about DOE regulations.
[00:04:00] Regulation Overview: The new DOE rule for replacement motors — what changed since 2021.
[00:06:30] Phase Two Coming: The 2027 addendum that will extend variable-speed requirements.
[00:09:00] Impact on Pool Pros: How variable speed motors affect day-to-day operations.
[00:12:00] The Opportunity for Growth: Turning the regulation into a positive and educating homeowners.
[00:15:00] Selling Smart, Not Hard: How to explain energy savings simply and effectively.
[00:17:00] Variable Speed Advantage: The Neptune motor’s affordability, efficiency, and flexibility.
[00:21:00] Stocking Smarter: How to carry fewer SKUs and save time with the Neptune lineup.
[00:23:00] DOE Mode Feature: The “smart mode” that calculates run time and flow for maximum efficiency.
[00:27:00] Real Energy Savings: Explaining ROI and the financial benefits to customers.
[00:31:00] Compatibility: How Neptune integrates with time clocks, automation, and older systems.
[00:37:00] The MAP Policy Conversation: How US Motors is pursuing MAP pricing to protect pool pros.
[00:44:00] Time Clocks & Booster Pumps: How to wire and repurpose time clocks with variable speed motors.
[00:48:00] Freeze Protection Solutions: Repurposing thermostats for better freeze control.
[00:52:00] Automation Systems: Step-by-step on connecting Neptune motors with major automation brands.
[00:56:00] Educating Customers: Selling efficiency without sounding like an upsell.
[01:00:00] Cleaner, Safer Pools: How proper circulation improves clarity and safety.
[01:05:00] Training Resources: Where pros can find installation videos, manuals, and calculators.
[01:07:00] Real-World Savings Calculations: How to show customers the dollar value of switching.
[01:13:00] Final Thoughts: Why the future is bright for pool pros embracing change.
[01:16:00] Outro: Closing thanks and shoutouts to reps across the country.
Special Guests
Tim Moore, Neptune Sales – US Motors/Nidec
Jim D’Angelo, National Sales Manager – US Motors/Nidec
Thank You to Our Visionary Sponsors
The SPPA –
US Motors / Nidec –
BluRay XL –
AquaStar Pool Products –
Natural Chemistry –
Raypak –
Hayward –
Heritage Pool Supply,
Poolside Tech,
Pool Brain –




These guys have great advice, but I always skipped the first 15 minutes of each podcast. It's always annoying useless banter. I unsubscribed because of it. I download manually now if I feel like it because they sometimes do have interesting topics.