Pool Nation Podcast

In Episode 266 of the Pool Nation Podcast Edgar John dig in with Aquastar, Poolside Tech, and Raypak on how open collaboration (not vendor lock-in) is unlocking smarter automation, safer equipment, and real freedom of choice for pool pros and builders. We talk best-in-class integration (pump + filter + automation + heater), remote diagnostics that prevent truck rolls, why being privately held matters for innovation, and the mindset shift from “good enough” to category excellence. Plus: PSP/Deck Expo Las Vegas updates (Pool Nation Conference Oct 24–25), the $10K Pool Pro Challenge (Oct 22), and the Pool Nation Awards (Oct 23) with a call to vote before Oct 1. Sponsor shoutouts to SPPA, Blu-Ray XL, AquaStar, Natural Chemistry, Heritage, Hayward, Poolside Tech, Pool Brain, and US Motors/Neptune. If you service pools, manage vacation rentals/Airbnbs, or build pads, this episode is a masterclass on efficiency, reliability, and customer experience—straight from the teams installing thousands of new systems right now.   Chapter Timestamps 00:00 – Show open: New intro + welcome to Pool Nation 01:00 – Edgar sets the stage: “The New Three” and freedom of choice 02:30 – Sponsor thanks & co-host banter (Zac’s “Naked & Afraid” bit) 03:45 – Why this matters: vendor lock-in vs. innovation on the pad 07:00 – Event rundown: PSP/Deck Expo, $10K Pool Pro Challenge, Awards & voting deadlines 08:30 – What is “The New Three”? (Aquastar + Poolside Tech + Raypak) 09:45 – Built to work together: category expertise and simple configuration 11:30 – End-user wins: safety, efficiency, quality—why it’s a “homeowner home run” 13:00 – Culture check: collaboration over competition (and why it’s rare) 14:30 – Continuous improvement: using real-world data to ship fixes fast 15:40 – Stop the truck roll: remote diagnostics that save hours (and weekends) 18:00 – Designing for the pool pro: Friday-afternoon problems solved 20:00 – Real stories: Airbnb heat control, setpoint tweaks, going in prepared 21:30 – Knowledge base + support that actually calls you first 24:00 – Proactive support & “did you have a good time installing it?” 26:00 – Live shoutouts to the community 28:00 – How the partnership formed: aligned values → an open ecosystem 31:00 – Breaking the bundle: why choice pressures everyone to build better 33:00 – Non-negotiables: safety, efficiency, quality, longevity 36:00 – Voice of the customer: what pros kept asking for 38:00 – Why being privately held changes everything (no shareholder handcuffs) 41:00 – Culture > strategy: moving fast without red tape 44:00 – Industry rant (facts!): doing the right thing for pros & homeowners 46:00 – Sponsor Break #1 (Conference + partner spots) 51:00 – Back from break: core values lived, not poster-ized 52:30 – Day-to-day collaboration: data sharing & “fix it in days, not quarters” 56:30 – Pool pros as part of the improvement loop (without extra work) 1:03:00 – Meetings? Nah—access, trust, and jumping on issues 1:05:00 – Edgar’s automation pain story → how the new stack solves it 1:07:00 – Why freedom of choice matters to homeowners and pros 1:10:30 – Pads stayed primitive while homes got smart—time to catch up 1:12:00 – Pipeline filter & first-swing wins; what v2 will unlock 1:15:00 – Competition heats up: big three start reacting (that’s good) 1:18:00 – Sponsor Break #2 (Conference + partner spots) 1:23:00 – Final segment setup + more shoutouts 1:24:00 – Final thoughts (Todd): innovation that justifies replacement before failure 1:26:00 – Final thoughts (John): how we position upgrades to deliver real ROI 1:30:00 – Gratitude, teasers (sorry—no spoilers!), Vegas see-you-there 1:32:00 – Outro + where to find us ✅ Sponsor List We couldn’t do this podcast without the support of our visionary partners: SPPA – General Liability Insurance for Pool Pros → thesppa.com Blu-Ray XL – The real mineral purifier that cuts costs & labor AquaStar Pool Products – Makers of the Pipeline cartridge filter Natural Chemistry – Specialty water care & phosphate removal solutions Heritage Pool Supply – Education Fund & industry support Hayward Pool Products – Pool and spa innovation, including Universal ColorLogic® 2.0 Poolside Tech – Pool Attendant® automation and remote pad intelligence Pool Brain – Business software built for service companies US Motors / Nidec – Neptune variable speed motor, versatile VS upgrades Raypak – Avia HD heaters with NiTec™ technology for scale resistance 📣 About the Pool Nation Conference This is the only conference in the pool industry that combines business, technical, and hands-on training into one powerhouse event. 📍 When & Where: October 24–25, 2025 at the PSP/Deck Expo, Las Vegas Convention Center, North Hall 📊 Business Track: Financials, pricing, leadership, hiring, and scaling your company 🔧 Technical Track: Water chemistry, automation, plumbing, heaters, and troubleshooting 🛠️ Hands-On Track: Real equipment, real installs — strip wires, take apart heaters, install pumps You’ll leave with practical skills, tools you can use immediately, and connections that accelerate your growth. 👉 Register today at poolnation.com or poolspapatio.com.  

In episode 265 of the Pool Nation Podcast, we sit down with Scott Frost, who recently joined Heritage after more than 30 years in the pool industry. From building pools and running service routes to leadership roles in manufacturing and now distribution, Scott brings one of the most complete perspectives in the industry. We dive deep into: His career journey and lessons learned Leadership values and building customer trust Heritage’s culture, growth, and future vision Why servant leadership and customer-first mentality drive success How disruption and innovation are reshaping distribution This is a powerful conversation for every pool pro, business owner, and industry leader who wants to understand what it takes to succeed and grow in today’s pool industry. ⏱️ Chapter Timestamps [00:00] Intro & shoutouts [06:00] PSP Expo updates & Pool Nation Awards [10:00] Scott’s background: family, aviation, and pool beginnings [15:00] Building pools and navigating tough markets [20:00] Lessons from economic downturns [22:00] Mentors and leadership influences [28:00] Rediscovering backyard experiences post-COVID [35:00] Servant leadership & customer-first approach [40:00] Building culture and values in business [50:00] Why Scott joined Heritage & the growth opportunity ahead [1:02:00] Digital tools, disruption, and the future of distribution [1:20:00] Professionalism and elevating the industry [1:30:00] Final thoughts 🙌 Thank You to Our Sponsors This podcast is made possible thanks to our visionary partners: SPPA Blu-Ray XL Excel AquaStar Pool Products Natural Chemistry Raypak Heritage Pool Supply Hayward Pool Products Poolside Tech PoolBrain Nidec

In this week’s Pool Nation Podcast, Edgar, John, and Zac are joined by Meagan MAGAÑA, Show Manager of the PSP/Deck Expo, to give you the ultimate insider guide to the 2025 PSP Expo in Las Vegas (Oct 22–24). We break down everything—from education tracks and new keynote sessions to networking parties, the $10,000 Pool Pro Challenge, and the Pool Nation Awards. If you’ve ever wondered how to maximize your time at the PSP Expo, plan your route through the 400+ booths, and take advantage of show floor education without being overwhelmed—this is your roadmap. We also share industry secrets on hotel booking, reveal new product launches debuting at the show, and even get into the details of the Energy Bar (espresso in the morning, mocktails in the afternoon!) on the expo floor. 👉 Pro tip: Use promo code POOLNATION at registration for a FREE Expo Pass. 👉 Register at poolspapatio.com or poolnationawards.com. 🕒 Timestamps [00:00] Intro & sponsor thank-yous [02:00] Spider’s studio setup & fun banter [05:00] Welcome Meagan Magia – PSP Expo Show Manager [07:00] Key show update: October 22–24, 2025 (not November!) [09:00] Hotel blocks, rates, and hidden savings [12:00] How Pool Nation Awards started at PSP Expo [16:00] Venue update – North Hall vs. West Hall (don’t go to MetalCon!) [18:00] Welcome Party details – Ayu Dayclub [19:00] Three keynotes explained – industry panel, Darren Woodson, Women of Water [23:00] Education breakdown: Pre-Con, Core Conference, Show Floor, Post-Con [29:00] Food, concessions, and the brand-new Energy Bar [30:00] Pool Nation $10,000 Pool Pro Challenge – qualifiers & finals [37:00] Pool Nation Awards + HASA After Party at Alle Lounge 66 [45:00] Voting & nominee prep tips (write your speech!) [55:00] Advice for first-time attendees – how to plan and network [1:02:00] Product Showcase sneak peek & debuting new tech [1:06:00] How to register (and get your free pass) [1:12:00] Matrix members’ Vegas events & Larry’s Pool Nation house party [1:18:00] Final thoughts from Meagan, Zach & Edgar 🙏 Thank You to Our Sponsors This episode is made possible by our Visionary Partners: SPPA Blu-Ray XL AquaStar Pool Products Natural Chemistry Raypak Heritage Pool Supply Hayward Pool Products Poolside Tech Pool Brain US Motors

In episode 263 of the Pool Nation Podcast, we break down what to expect at the Pool Nation Conference at the PSP/Deck Expo in Las Vegas (Oct 24–25): a full day of truly hands-on training (pump wiring, automation, heater tear-downs, and variable-speed motor installs) and Day 1 of the Business Track focused on financial mastery (pricing for profit, key metrics, cost of service, cash flow, and exit planning). We also recap the Pool Nation Women’s Summit, shout out the $5K community giveaway, and share key show dates: $10K Pool Pro Challenge qualifiers (Oct 22) and the Pool Nation Awards (Oct 23). Use code POOLNATION for a free Expo Pass. Limited seats per track — don’t wait. Chapter Timestamps 00:00 – Intro + show open 01:00 – Vegas is coming: Conference dates, 3-track format 02:00 – Catching up: glasses, getting older, and feeling human again 07:30 – Community spotlight: the $5,000 Instagram giveaway & vendor support 10:00 – Wild weather, dust storms, and pool cleanups 11:00 – PSP/Deck Expo week overview Oct 22: $10K Pool Pro Challenge qualifiers (at our booth) Oct 23: Pool Nation Awards (voting closes Oct 1) Oct 24–25: Pool Nation Conference (3 tracks) 12:30 – Women’s Summit recap: energy, networking, and top-tier education 16:45 – Announcing Most Influential Women (2025) & Next Gen Leaders 20:00 – What makes our conference different (intimate size, curated tracks) 24:00 – Why service pros deserve a seat at the table 27:30 – Track design philosophy: a true, step-by-step curriculum 37:00 – Hands-On Day (Oct 24): what you’ll actually do Pump wiring & VS pump installs (Aquastar carts) Automation install & programming (Pool Attendant) Heater teardown, troubleshooting & best practices (Raypak) Variable-speed motor retrofit & programming (Nidec/US Motors Neptune) 45:00 – “Truly hands-on” explained (tools in hand, small groups, do the work) 46:30 – Business Track Day 1 (Oct 24): Financial Mastery Turn Pools into Profits (profit mindset & setup) Turn Metrics into Money (what to track, how to use it) Know Your Cost, Grow Your Profit (real cost of service) Financial Planning & Exit Strategy Profit ≠ Cash: Mastering Cash Flow 51:30 – Technical Track Day 1 (Oct 24): Chemistry & Algae Responsibilities of the modern pool pro Precision testing & dosing Choosing the right chemicals for each pool Proactive vs. reactive care (specialty chems & minerals) The science of algae: ID, prevention, elimination 55:30 – Why the curriculum is sequenced the way it is 57:30 – Day 2 tease (coming next episode) 58:30 – Seats are limited (target caps per track) — register early 01:05:00 – How to use code POOLNATION for a free Expo Pass 01:07:00 – A direct message to service pros: why this training matters 01:10:00 – Instructors & announcements coming up 01:11:00 – Awards tickets reminder + massive voting turnout 01:12:00 – Wrap & what’s next (IG Live with nominees next week)   Show Notes Get ready for Vegas! We’re previewing the Pool Nation Conference at the PSP/Deck Expo (Oct 24–25) and breaking down exactly what you’ll learn. Hands-On Day (Oct 24) Wire and install VS pumps (Aquastar) Install and program automation (Pool Attendant) Tear down and troubleshoot heaters the right way (Raypak) Retrofit a variable-speed motor and program it (Nidec/US Motors Neptune) Business Track: Day 1 — Financial Mastery Build your business to produce profit (from day one) The metrics that actually drive decisions Calculate your true cost of service Plan your finances and exit strategy Cash flow > profit: how to never run out of cash Technical Track: Day 1 — Chemistry & Algae Responsibilities of a modern pool pro Precision testing, dosing, and targeted care Choosing the right chemicals for each pool Proactive vs. reactive care using specialty chems & minerals The science of algae: identify, prevent, eliminate Key Dates (PSP/Deck Expo Week) Oct 22: $10K Pool Pro Challenge qualifiers (at our booth) Oct 23: Pool Nation Awards (voting closes Oct 1) Oct 24–25: Pool Nation Conference (3 curated tracks) 🎟️ Register: poolnation.com or poolspapatio.com 🎫 Free Expo Pass: use code POOLNATION (save $60) ⚠️ Limited seats per track (intimate, truly hands-on format) We also recap the Pool Nation Women’s Summit, announce Most Influential Women (2025) and our Next Generation Female Leaders, and shout out the $5K community giveaway that lit up the industry. Sponsors — Thank You for Your Support SPPA  Nidec / US Motors  Blu-Ray XL  AquaStar Pool Products  Natural Chemistry  Raypak  Hayward  Heritage Pool Supply  Poolside Tech  Pool Brain 

Pool Nation Podcast E-262 - In this special Best of Pool Nation Podcast episode, we highlight some of the most inspiring conversations from past shows. From women leaders breaking barriers in pool building, to next-generation innovators making their mark, and the people shaping the future of our industry, this episode is packed with stories you won’t want to miss. You’ll hear: Hailey Tu, owner of Lavender Landscape, on building a women-led company and her journey from design to pool construction. Janie, sharing their experiences in service, networking, and industry growth. Michael “Spider” Kraus, nominee for Pool Pro of the Year, with his signature “two thumbs up” attitude. Megan Kendrick, owner of Pool Pro Magazine, on the importance of recognizing young professionals with the 30 Under 40 Awards. Alyssa & Lindsay, rising leaders nominated for the Rookie of the Year, sharing their passion for pools, leadership, and building businesses. Plus, a conversation with PSP/Deck Expo director Kris and marketing lead Megan Magna on what’s ahead for the biggest pool & spa show of the year. This episode is a celebration of pool professionals who inspire, innovate, and elevate the entire industry. ⏱️ Chapter Timestamps [00:00:00] Intro – Welcome to the Best of Pool Nation Podcast [00:01:00] Hailey Tu – Building a women-led pool company & journey into landscape/pools [00:09:00] Spider Kraus – Living the “two thumbs up” lifestyle & Pool Pro of the Year nominee [00:11:00] Janie – Networking, service, and building lasting impact [00:18:00] Janie – Running 60 pools a week, wiring panels & embracing electrical work [00:24:00] Megan Kendrick – The story behind Pool Pro Magazine & the 30 Under 40 Awards [00:35:00] Alyssa – From Puerto Rico to building 7-8-7 Serrano Construction in El Paso [00:46:00] Lindsay – Digital leadership at Hayward & pool marketing innovation [00:56:00] PSP/Deck Expo with Kris & Megan Magna – Behind the scenes of the industry’s biggest show [01:15:00] Closing & Outro A huge thank you to our Pool Nation Visionary Partners & Sponsors who make this podcast possible and continue to support pool professionals everywhere: The SPPA – Leaders in tailored liability insurance for pool pros (thesppa.com) US Motors Neptune Variable Speed Motor – Upgrade any pump to variable speed without replumbing (hayward.com) Heritage Pool Supply SPPA Poolside Tech

In Episode 261 of the Pool Nation Live Podcast, Edgar De Jesus, John “JJ Flawless,” and Zac “The Pool Boy” Nicholas dive into Part 2 of the Roadmap to Profitability series. This episode unpacks the biggest profit killers in the pool service business, the pricing mindset traps that hold pool pros back, and the math that proves why profitability must come first. The team discusses: Why paying yourself first is non-negotiable. How to set pricing like you already have employees to avoid burnout. The financial traps that cause businesses to stall or fail. Real-world stories from the field—hot installs, customer curveballs, and lessons from poolside battles. A breakdown of the Pool Nation Conference business track in Las Vegas: profit-first strategies, cash flow mastery, pricing formulas, building high-performing teams, and leadership accountability. Whether you’re a single-poler just starting out or scaling your business, this episode will give you actionable tools to price with confidence, protect your profits, and future-proof your pool business. 🎟️ Don’t forget: Register now for the Pool Nation Conference, happening October 24–25 at the PSP Expo in Las Vegas, and claim your free expo floor pass with code POOLNATION at checkout. ⏱️ Chapter Timestamps 00:00 – Intro: Welcome & sponsor shoutouts 04:50 – Zach returns from vacation refreshed, John and Edgar worn out 12:15 – Brutal heat, pump installs, and unexpected repair curveballs 21:40 – PSP Expo preview & $10K Pool Pro Challenge announcement 28:00 – Pool Nation Awards nominations & Alley Lounge After Party details 34:45 – Pool Nation Conference business & leadership tracks explained 46:20 – Recap of Part 1: Why profits aren’t a bonus, they’re the foundation 51:05 – Profit Killer #1: Not paying yourself 1:08:40 – Pricing like you have an employee (even if you don’t yet) 1:27:15 – Burnout, turnover, and the hidden costs of underpricing 1:43:55 – The career path mindset: Building wages & growth into your model 1:57:30 – Final thoughts: Know your numbers & plan for 3–5 years ahead 2:05:00 – Wrap-up & next week’s Nomination Night women’s livestream

In episode 259 of the Pool Nation Podcast, hosts Edgar De Jesus, John “JJ Flawless”, and Zac the Pool Boy sit down with Tim Moore and Jim D’Angelo from US Motors / Nidec to discuss the upcoming DOE pool pump regulations and what they mean for pool service professionals nationwide. They explain how the new rules will phase out single-speed pool pump motors and why the Neptune Variable Speed Motor is a cost-effective, energy-efficient replacement option. Learn how this innovative motor allows pros to upgrade existing pumps to variable speed without costly replumbing, helping customers save money while meeting DOE requirements. From freeze control integration and automation system compatibility to real-world installation tips and energy savings strategies, Tim and Jim share proven solutions that make compliance easier and open new business opportunities for pool pros. They also discuss the importance of field feedback in product design and how US Motors works directly with service technicians to improve performance. If you’re a pool technician, service company owner, or equipment installer looking to stay ahead of regulations and grow your business, this episode is packed with expert guidance and practical takeaways.   🕒 Chapter Timestamps 00:00 – Intro & sponsor thank-yous 01:00 – Welcoming Tim & Jim from US Motors/Nidec 04:00 – Behind the scenes of the photo shoot & Pool Man University content 05:00 – The passion factor in product knowledge 06:30 – Jim’s background and decades with US Motors 08:00 – Who Nidec is and where their motors show up in daily life 13:00 – Tim’s career journey from startup pools to variable-speed technology 15:00 – DOE history and the upcoming September 29th regulation change 25:00 – Breaking down the 1.15 THP to 5.0 THP cutoff & exemptions 33:00 – Educating customers on variable speed benefits 35:00 – Energy savings math: Affinity Laws explained 37:00 – Filtration, circulation, and the “low and slow” advantage 41:00 – Pool pro perspectives on embracing the change 45:00 – Introducing the Neptune Variable Speed Motor: sizes, applications, and adaptability 50:00 – Stocking strategy for service vans & motor myths busted 59:00 – Standalone mode features & DOE mode optimization 01:02:00 – Integrating with older time clocks and booster pump systems 01:13:00 – Freeze control integration with the Neptune 01:18:00 – Automation system compatibility and setup steps 01:27:00 – How to get training, support, and find your local rep 01:29:00 – Why the Neptune offers a real alternative for customers and pros 01:30:00 – Closing thoughts & upcoming events 🙏 Sponsor Thank-Yous The SPPA – Insurance for Pool Pros BluRay XL – The real mineral purifier AquaStar Pool Products – Innovation in safety and efficiency Natural Chemistry – Simplifying pool care Raypak – Industry-leading heaters Heritage Pool Supply – Supporting pool professionals nationwide Hayward Pool Products – Leading pool and spa innovation Poolside Tech – Smart automation Pool Brain – Service business automation US Motors – Neptune variable-speed motors for energy savings

In Episode 259 of Pool Nation Podcast, Edgar De Jesus and John "JJ Flawless" dive deep into a critical safety topic in the pool industry: Equipotential Bonding. They’re joined by Dallas Thiesen from the Florida Swimming Pool Association (FSPA) and John Ritenour, VP of Engineering at SunSmart Engineering, to break down the findings from a landmark bonding study conducted by the Pool Industry Council. Learn the difference between bonding and grounding, explore the two main methods of bonding (copper wire vs. copper grid), and understand why this topic matters to pool service techs, builders, and inspectors alike. The episode covers safety implications, real-world retrofit challenges, and how this research could affect upcoming National Electric Code changes. Whether you're a pool pro servicing backyards daily or a builder navigating evolving code standards, this episode is packed with practical tips, technical insights, and industry updates that could impact your work. 👉 Access the full study: PoolBondingStudy.com ⏱️ Timestamps: 00:00–02:00 – Intro, shout-out to sponsors, and setup for the podcast 02:01–05:00 – Florida heat, location confusion, and pool pro banter 05:01–07:00 – Edgar introduces guests Dallas (FSPA) and John (SunSmart Engineering) 07:01–09:00 – What is equipotential bonding and why it matters 09:01–14:00 – Bonding vs grounding, stray voltage explained 14:01–18:00 – How bonding wires connect to pool shells and equipment 18:01–21:00 – Risks of severed bonds and retrofit challenges in older pools 21:01–25:00 – How techs can test bonding continuity in the field 25:01–28:00 – Retrofit cost shock: why grids are problematic for renovations 28:01–33:00 – Details of the FSPA bonding study setup and testing methods 33:01–35:00 – Study results: Copper grid vs copper wire performance 35:01–39:00 – Real-world impact and code implications for pool pros 39:01–42:00 – Risks of unbonded pools and shocking stories 42:01–45:00 – Safety statistics: bonding rarely fails when installed correctly 45:01–48:00 – How pool pros can get involved and push back on code changes 48:01–51:00 – Final takeaways, where to find the study, and podcast wrap-up 🙏 Thank You to Our Visionary Sponsors: We'd like to give a huge thank you to the visionary sponsors who make this podcast possible: SPPA – Insurance for Pool Pros BluRay XL – The real mineral purifier AquaStar Pool Products – Innovation in safety and efficiency Natural Chemistry – Simplifying pool care Raypak – Industry-leading heaters Heritage Pool Supply – Supporting pool professionals nationwide Hayward Pool Products – Leading pool and spa innovation Poolside Tech – Smart automation Pool Brain – Service business automation US Motors – Neptune variable-speed motors for energy savings

Pool Nation Podcast E-258 - In this landmark episode, the Pool Nation team takes you behind the scenes of the brand-new AquaStar Studios in Ventura, California. We’re the very first to record inside this industry-changing facility—and we’re bringing you the full experience, streaming live on Instagram and Restream for the first time ever! Join Edgar, John, and Zac as they tour the state-of-the-art studio, test out its massive interactive screen, and chat with Todd and the AquaStar crew about why content and education are transforming the pool industry. Whether you’re a pool pro, a business owner, or just a fan of next-level tech and team culture, this episode is packed with laughs, insider stories, and powerful takeaways on innovation, collaboration, and why investing in the pool community matters now more than ever. Timelines & Highlights: [00:00:00] – Intro & Welcome: Meet the crew as they kick off at AquaStar’s stunning new studio in Ventura, sharing first impressions and setting the vibe for a special live-streamed episode. [00:03:00] – Pool Nation On the Road: Travel stories, Airbnb mishaps, and the lengths Edgar will go for a cup of coffee. [00:06:00] – Studio Reveal & First Impressions: Blindfolded arrivals, team reactions, and the story behind building a one-of-a-kind industry studio. [00:13:00] – Pool Nation Conference Sneak Peek: Upcoming events, including the Women’s Summit, Pool Pro Challenge, and business training track breakdown. [00:23:00] – Why Build a Studio? Vision & ROI: Todd shares the inside story on what inspired AquaStar to invest big in a content studio, the changing needs of pool pros, and the challenge of justifying ROI in education and media. [00:31:00] – Building It Right: Design, Details, & Team Culture: Hear how the AquaStar team took on the build, the philosophy of “everything makes a difference,” and how internal talent and attention to detail brought the vision to life. [00:40:00] – The Massive Interactive Wall Demo: Live demo of the 10x20ft high-res screen—see what it can do, why it matters for training, and the plans for future immersive content. [00:47:00] – Community, Team, and Social Media: The importance of company culture, embracing social media, and making pool pros feel like family—not just customers. [01:03:00] – Growth & Team Expansion: How AquaStar built its rep team from scratch, what’s next, and why Mandy deserves a spotlight! [01:10:00] – Live Audience Q&A & Fun: Live shoutouts, Brian’s birthday, and the legendary “Omar on a horse” photo goes up on the big screen. [01:17:00] – Final Thoughts & Takeaways: Gratitude, future vision, and why this launch is just the beginning for both AquaStar and Pool Nation.

Episode 257 of the Pool Nation Podcast. This week on the Pool Nation Podcast, we bring you a Best Of episode packed with the most inspiring, entertaining, and educational moments from our recent interviews with pool pros, innovators, and industry leaders. From entrepreneurial journeys and product launches to wild industry stories and lessons on overcoming adversity, this episode is your all-access pass to the people, products, and personalities shaping the pool industry. Listen in for: Entrepreneurial stories from the trenches Industry-changing product launches Candid conversations about success, setbacks, and comebacks Audience questions answered, and more! Whether you’re a pool technician, business owner, or just love a good story, you won’t want to miss this one! ⏱️ Timestamps / Episode Highlights [00:00] Welcome & Show Intro Kicking off with the Pool Nation crew: Edgar De Jesus, John “JJ Flawless,” and Zach “The Pool Boy” Nicholas. What’s in store on this special best-of episode. [04:12] Family, Fatherhood & Pool Pro Life Hilarious parenting confessions, colicky baby survival tips, and the reality of working late-night podcasts at home. [12:08] Guest: Chris Galvan of Blu-Ray XL Chris shares his journey from waterpark pool pro to creating Blu-Ray XL, and the story behind his breakthrough mineral-based water treatment product. [23:45] Facing Adversity: Lawsuits, the EPA, and Not Giving Up Chris details the intense legal and regulatory battles that nearly ended his business—and how perseverance, family, and belief in his product kept him going. [36:11] Announcement: Pool Nation Awards Nominations Celebrate excellence! Nominate your favorite pool pros, trainers, sales reps, and game-changing products at PoolNationAwards.com. Nominations close August 6th! [38:02] Pool Nation Conference Promo The only business-focused conference in the pool industry returns Oct 24-25 at the PSP Expo, Las Vegas. Hands-on business, technical, and financial training—plus live demos and networking. Register at PoolNation.com. [39:37] Guest: Josh Sherwood of Sherwood’s Outdoors Josh’s incredible story: from rodeo to landscaping to pool building—and giving away a full backyard and pool to a deserving family. [47:15] Learning by Failing: Soldering Disaster & The Value of Resilience Josh recalls his first big mistake in landscaping, what went wrong, and how learning from failure (instead of quitting) changed his business. [52:30] Guest: Todd Pierre & Jamie Novak, AquaStar Pool Products Meet the people behind some of the industry’s most innovative new products and hear about their accidental (but life-changing) entry into the pool business. [01:06:22] Why Disruption Matters: The Pipeline Filter Story A candid look at what it takes to innovate in an industry that can sometimes resist change. [01:12:08] Guest: Mike Farley, Million Dollar Pool Design Challenge Mike shares what it’s like designing the “crazy” pools of Texas, tackling difficult projects, and the evolution of the backyard resort trend. [01:25:10] From Failure to Fame: Social Media, Swim-Up Bars & Pool Industry Trends How viral pool designs are influencing backyard builds nationwide. [01:33:30] Guest: Paul Sim, Ariel (Solar Skimming Robot) From firefighting equipment to robotic pool cleaners—Paul’s journey into pool tech, product innovation, and surviving the challenges of manufacturing. [01:45:20] The Power of Community: Listener Shoutouts & Live Q&A Edgar, John, and Zach answer audience questions, share stories, and highlight the supportive Pool Nation community. [01:52:41] Pool Nation Announcements & Closing Conference details, shoutouts, and how to connect with the Pool Nation team for future episodes and live events. 📱 How to Listen: Listen live every Friday at 9am PST / 11am CST / 12pm EST On all major podcast platforms, PoolNation.com, and Pool Nation Podcast Follow on Instagram and Facebook @PoolNation

Episode 256 of the Pool Nation Podcast. Ready to build a pool service business that doesn’t just keep pools blue, but also pays you what you’re worth? This week, Edgar De Jesus, John “JJ Flawless,” and Zac “the Pool Boy” Nicholas get real about what it actually takes to succeed—and stay profitable—in the pool industry. Join us for a candid, behind-the-scenes roundtable as we break down the Pool Nation Roadmap to Profitability, from rookie mistakes to seasoned strategies.You’ll hear how most pool pros start out obsessed with water chemistry and “splash and dash” service, only to realize—sometimes after years of burnout and struggle—that real success requires learning the business side. The team shares their personal journeys: seven-day workweeks, long hours, undercharging, and near-burnout, plus the exact turning points that helped them finally build thriving, profitable companies. What you’ll learn in this episode: Why most pool pros focus on cleaning and chemistry first, but ignore business basics The actual progression from service to repairs—and why so many get stuck The hidden dangers of chasing account numbers instead of profit Real talk on burnout: what it feels like, and how to pivot before it’s too late Why knowing your numbers—from cost per pool to true take-home pay—changes everything The “Profit Crossroads:” that critical moment every owner faces (and how to survive it) How top pool companies achieve more with fewer pools and fewer headaches Why quality of service—and quality of customers—beats quantity every time How a shift in mindset, confidence, and education leads to a more enjoyable, sustainable business Exclusive preview: Upcoming Pool Nation Boot Camps, Women’s Summit, and the business-focused Pool Nation Conference at the PSP Expo [00:00:00] — Welcome & July 4th stories: The team shares family time, fireworks, and what it’s like juggling business during the summer rush. [00:03:00] — Deepfakes, AI, and Pool Myths: How fake news (and viral pool “hacks”) are impacting the industry, and why learning to separate fact from fiction matters for pool pros. [00:08:00] — Event Rundown: Key dates and reasons not to miss the hands-on Boot Camp, Pool Nation Awards nominations, Women’s Summit, $10K Pool Pro Challenge, and the only business-focused conference in the industry. [00:16:00] — Why Most Pool Pros Start with Service: Edgar and Zac explain the overwhelming pull toward water chemistry and service basics, and why business training often comes last. [00:23:00] — From Cleaner to Water Manager: John and Zac talk about changing the customer perception from “pool boy” to water management expert, and why it’s crucial for long-term success. [00:26:00] — Graduating to Repairs: The team gets honest about the messy, expensive, and sometimes humbling transition into equipment repairs—and how most pros learn the hard way. [00:31:00] — Where Most Pros Go Wrong: The dangers of underpricing, not paying yourself first, and letting cash flow dictate your business. [00:34:00] — Burnout & The Profit Crossroads: Candid stories of working seven days a week, living on cash flow, and the exact moment each host realized they needed to change. [00:38:00] — How to Build a Profitable Company: Why focusing on fewer, better accounts (and charging what you’re worth) creates freedom, growth, and a healthier work-life balance. [00:49:00] — Quality Over Quantity: A look at how great customers, higher service standards, and business systems can supercharge your income—and enjoyment—without scaling up your headaches. [00:52:00] — What’s Next? A sneak peek at the upcoming “Profit Killers” episode, plus the basic math every pool pro should know to calculate cost of service and profit margin. Actionable Takeaways: Start with your numbers: Knowing your true cost per pool and setting profit targets is the fastest way to build a business that pays you back. Don’t chase every account: Not all growth is good growth—sometimes less is more. Profit is freedom: When you’re profitable, you can take time off, invest in your team, and actually enjoy your business. Mindset matters: The right education and support turns a “pool boy” into a respected business owner. Don’t forget: 👉 Register for upcoming Pool Nation Boot Camps and the only business-focused Pool Nation Conference at poolnation.com 👉 Nominate your favorite pool pros, trainers, and products at poolnationawards.com (nominations close August 6!) 👉 Download the Pool Man University app for exclusive business and finance courses

In this heartfelt and powerful episode #255 of the Pool Nation Podcast, hosts Edgar De Jesus, John "JJ Flawless," and Zac "The Pool Boy" Nicholas welcome Jay Laughrey, an inspiring figure in the pool industry. Jay opens up about his incredible journey, sharing how his brother Jeff's mentorship shaped him, the devastating loss he faced, and how he turned tragedy into purpose, becoming a beacon of positivity and leadership. Jay's story is a testament to the power of resilience, mentorship, and community within the pool industry, offering valuable lessons on mental health awareness, communication, and business leadership. This conversation is emotional, impactful, and filled with practical insights for both new and veteran pool professionals. Episode Highlights & Timestamps: 0:00 - Intro & Welcome: Meet your hosts and special guest, Jay Laughrey. 10:25 - Jay’s Early Life: From auto shop dreams to computer networking. 18:40 - Board Shorts & Checks: How Jay’s brother Jeff entered the pool industry. 27:30 - Taking the Plunge: Jay’s first experiences and anxieties as a new pool professional. 38:55 - Tragedy Strikes: Jay shares the painful story of losing his brother to suicide and how it reshaped his life. 55:50 - Grieving and Healing: Jay discusses the ongoing journey of grief, acceptance, and how he found purpose. 1:05:15 - Honoring Jeff’s Legacy: How Jay continues his brother's passion for helping others in the industry. 1:15:20 - Embracing Leadership: Jay’s unexpected journey into leadership with IPSA. 1:25:40 - Advice for New Pool Pros: Communication tips and taking on challenges confidently. 1:35:00 - Final Thoughts & Reflections: The hosts share heartfelt takeaways and gratitude. Special Thanks to Our Sponsors: SPPA, Blu-Ray XL, Aquastar Pool Products, Natural Chemistry, Raypak, Heritage Pool Supply, Hayward Pool Products, Poolside Tech, Pool Brain, and Nidec Mental Health Resource: If you or someone you know is struggling with thoughts of suicide, please call the National Suicide Prevention Lifeline by dialing 988.

Welcome to Episode 254 of the Pool Nation Podcast, where we’re not just netting and jetting—we’re building a nation of pool pros! In this myth-busting episode, Edgar, John, and Zac tackle the biggest misconceptions in pool water chemistry, breaking down what’s true, what’s not, and what every pool tech needs to know to protect pools, profits, and reputations. Whether you’re a rookie or a veteran, you’ll get actionable advice, real-world examples, and the latest science on water balance, chemical dosing, salt systems, and more. We also update you on the hottest events of the year, from the Pool Nation Awards to the $10,000 Pool Pro Challenge! Special thanks to our sponsors: SPPA, BluRay XL, AquaStar Pool Products, Natural Chemistry, Raypak, Heritage Pool Supply, Hayward, Poolside Tech, Pool Brain, Nidec, and US Motors. Their support makes this show—and your education—possible! Timestamps: [00:00] Pool Nation Intro The signature intro, sponsor shoutouts, and a Texas-sized heat check. [05:35] Summer Survival Hacks How pros handle the brutal summer heat and keep morale high on the route. [09:40] Algae Trends & Chemical Cost Warnings Why algae (especially mustard!) is tougher this year, and how to avoid skyrocketing chemical bills. [13:58] Pool Nation Event Rundown Key dates: Pop-Up Bootcamps, Pool Nation Awards, Women’s Summit, Pool Pro Challenge, and Conference preview. [20:22] Business Track Sneak Peek Edgar breaks down the ONLY conference track in the industry that’s 100% focused on profitability, business growth, and building high-performing teams. [26:45] Registration Details & Pro Tips How to claim your seat for business, technical, and hands-on classes—before they’re gone. [30:30] Pool Chemistry Mythbusters (Rapid Fire Begins!) John takes on the top 10 pool chemistry myths, with Edgar & Zach on standby: [31:00] Myth 1: “If chlorine’s good, pH doesn’t matter.” [34:10] Myth 2: “Muriatic acid lowers pH and alkalinity equally.” [37:45] Myth 3: “Always correct alkalinity before pH.” [41:00] Myth 4: “Eyeball your acid or soda ash dose.” [43:36] Myth 5: “7.2 to 7.8 pH = always fine.” [46:02] Myth 6: “Strong chlorine smell means clean water.” [48:25] Myth 7: “If it looks clear, chemistry is fine.” [50:04] Myth 8: “You don’t need to test CYA often.” [52:32] Myth 9: “Saltwater pools don’t use chlorine.” [55:00] Myth 10: “Shock will fix any pool issue.” [58:10] Final Thoughts & Takeaways Why busting bad info is so important, and how to submit your follow-up questions. [1:01:20] Event Reminders & Sign Off How to connect with the Pool Nation crew, get registered, and join the fastest-growing pool pro community.  

In Episode 253 of the Pool Nation Podcast, Edgar, John, and Zac take a deep dive into everything pH. Whether you're a seasoned pro or just getting started, understanding pH is critical to mastering water chemistry. We break down the science, the myths, and the real-world effects of pH on chlorine efficiency, equipment, and customer satisfaction. Plus, we tease the upcoming Mythbusters Chemistry Edition where John debunks some of the industry's most persistent pH myths. We also cover the latest updates on the Pool Nation Women's Summit, the $10K Pool Pro Challenge, the upcoming Pool Nation Conference, and new boot camps. It’s a jam-packed episode full of tips, laughs, and insider gold you won’t find anywhere else. ⏱️ Timestamps: [00:00–02:35] Welcome to Pool Nation – New cameras, new jokes, same amazing crew [02:36–06:10] Event Rundown: Awards, Women's Summit, $10K Challenge & Conference Highlights [06:11–08:45] How the Business Track is Revolutionizing Pool Pro Education [08:46–15:30] Training Highlights: Profit Planning, Business Math & Cash Flow [15:31–21:45] Day 2 Training Topics: Team Development, Time Management & Accountability [21:46–23:20] Pool Nation Business Matrix Exclusive Trainings Teased [23:21–25:00] Behind-the-scenes: Secret projects we can’t talk about… yet [25:01–28:00] Deep Dive Begins: What is pH and Why It Matters [28:01–30:35] Common Causes of High pH [30:36–33:40] What Causes Low pH in Pools? [33:41–37:55] How pH Affects Chlorine Efficiency [37:56–41:30] Signs of Imbalanced pH in Pools [41:31–45:20] Relationship Between pH & Total Alkalinity [45:21–48:20] Chemicals That Raise and Lower pH [48:21–53:15] Consequences of High vs. Low pH – What Pool Pros Should Know [53:16–56:50] How Rain, Heat & Swimmers Affect pH [56:51–59:55] How Often Should You Test pH & What's the Best Method? [59:56–1:02:00] Tips to Adjust pH Without Throwing Off Balance [1:02:01–1:05:25] Final Thoughts, Conference Planning & Upcoming Mythbusters Chemistry Segment [1:05:26–End] Father’s Day Shoutouts & What’s Coming Next Week A big thank you to our visionary partners who make this podcast possible: SPPA, Blu-Ray XL, AquaStar Pool Products, Natural Chemistry, Raypak, Heritage Pool Supply Group, Hayward Pool Products, Poolside Tech, Pool Brain, and US Motors. Your continued support is helping us build a nation of successful pool pros.

Celebrating 100 Years of Innovation with Hayward – Lessons from the Past, Present, and Future of the Pool Industry In this special episode of the Pool Nation Podcast, Edgar, John, and Zac sit down with Justin Butler and Ryan Morson from Hayward Pool Products to celebrate Hayward’s incredible 100-year anniversary. 🎉 From a small metal valve company in 1925 to one of the “Big Three” in the pool industry, Hayward’s journey is one of innovation, grit, and vision. You’ll hear untold stories of Hayward’s origin, product breakthroughs like OmniPro, OmniX, and the S3 salt system, and how the company has remained relevant through changing economies and evolving technologies. They also dive into Hayward’s bold investment in training hubs across the country and why manufacturing in the USA remains a pillar of their success. This episode is a must-listen for pool professionals who want to build lasting businesses, grow through training, and get inspired by a company that went from servicing one pump to leading an entire industry. 👉 Perfect for pool techs, service pros, and anyone who wants to grow in the pool business — this episode brings knowledge, motivation, and a look behind the curtain of one of the most iconic brands in our industry. ⏱️ Timestamps: 0:00 – Intro and Celebrating Hayward’s 100 Years 5:22 – What makes reaching 100 years so rare in business 10:41 – Hayward’s growth: From private to public and why it matters 16:39 – Pool pros can scale just like Hayward — lessons in grit and vision 23:18 – Meet Justin and Ryan: From pool tech to VP of Sales 34:06 – Hayward’s origin: From metal valves to plastic skimmers 44:00 – Game-changing acquisitions: Goldline, Summit, ComfortZone 53:15 – How Hayward stayed ahead during the recession 1:02:30 – The values of Oscar Davis and their lasting cultural legacy 1:09:45 – Hayward’s Flow Control Division: A little-known fact 1:18:10 – Product innovation spotlight: OmniPro, S3 salt system 1:29:02 – The power of salt cells that work at 800 ppm 1:37:49 – Behind the scenes: Hayward’s U.S.-based manufacturing 1:47:20 – Next-gen tech: The future of automation with OmniX 1:56:13 – Why Hayward’s Training Hubs are transforming the industry 2:03:00 – Final thoughts, shout-outs, and what’s next for Hayward

In episode 251 of the Pool Nation Podcast, Edgar, John, and Zach go full pool nerd mode and dive deep into real-world pool chemistry questions submitted by new pool pro Jonah Callahan. From pH creep in saltwater pools to the truth about chlorine lock and how to properly shock your pool, this episode is packed with must-know insights for every pool tech—from beginner to seasoned vet. John breaks down complex chemistry topics in a way that’s simple and practical, and the team shares insider strategies for managing high CYA, enzymes, calcium hardness, and more. Whether you're battling algae, scaling, or just trying to maintain balanced water, this is the episode you don’t want to miss. Plus: Edgar announces key dates for the Pool Nation Awards, Women’s Summit, and the $10K Pool Pro Challenge, and the team drops some exclusive details on Business Matrix-only content at the upcoming Pool Nation Conference. 👉 Learn, laugh, and level up your chemistry game—Pool Nation style. 🕒 Timestamps: [00:00] Intro & Pool Talk Weather Chaos – Palm tree nightmares, flooding in Texas, and summer is here. [09:00] Pool Nation Awards & Event Announcements – Dates for nominations, Women’s Summit (sold out!), and upcoming events at the PSP Expo. [10:50] Business Classes Preview at Pool Nation Conference – Edgar, Zach, and John walk through all 10 business-focused class topics and the Matrix-exclusive advanced tracks. [19:10] Listener Q&A: Saltwater Pools & pH Creep – Why salt systems raise pH and what you can do to manage it. [23:45] Do Enzymes Really Work in Pool Water? – How and why enzymes like CV-600 can save your time and sanity. [27:00] Chlorine Lock: Real or Myth? – The CYA-to-chlorine ratio, nitrate interference, and why "chlorine lock" isn't exactly what you think. [31:30] Testing High CYA Levels Accurately – How to use dilution testing to measure conditioner over 100 ppm. [39:00] What’s the Best Chlorine for Shocking a Pool? – When to use dichlor, cal hypo, trichlor, or liquid chlorine—and why. [43:10] How Dangerous is Slightly Off pH? – What a small pH change actually means for chlorine effectiveness and swimmer safety. [45:50] Is High Calcium Hardness Really a Problem? – The difference between safe and unsafe levels, and how to manage it using LSI. [54:00] Final Thoughts & Studio Talk – The team recaps the value of bite-size chemistry education and teases future podcast episodes and Pool Man University content. 🙌 Special Thanks to Our Sponsors: We want to thank our incredible sponsors who make the Pool Nation Podcast possible: The SPPA, BluRay XL, AquaStar Pool Products, Natural Chemistry,  Raypak – Hayward Pool Products, Heritage Pool Supply Group, Poolside Tech, Pool Brain, US Motors and Pool Invoice

In episode 250 of the Pool Nation Podcast, Edgar and Zac are joined in-studio by Alicia Stephens and Rick Harvey from BioLab for a hilarious, insightful, and business-packed episode you won’t want to miss. They dive deep into what it really takes to build a 5-star pool business—from premium customer experience and staff onboarding to powerful loyalty strategies that keep customers coming back year after year. 🎤 Plus: Rick shares how he went from Red Bull to pool pros, Alicia spills the story of accidentally giving “the talk” to a 6-year-old, and the crew talks about the magic of time management, retention strategies, and why every pool pro needs to stop shopping with their own wallet. This episode is a must-listen for service pros, retailers, and anyone looking to level up their business through education, relationships, and premium customer care. Sponsored by: SPPA, BluRay XL, AquaStar Pool Products, BioLab, Natural Chemistry, Raypak, Hayward, Poolside Tech, Pool Brain, Pool Invoice and Nidec. ⏱️ Timestamps: [00:00:00] Welcome to the show – The Pool Nation crew is back with Alicia Stephens & Rick Harvey [00:01:30] Marco Polo champions, vacation stories, and wasp attacks [00:03:00] Meet Rick Harvey: Yes, he’s not Steve Harvey’s brother… but he’s got the good looks [00:06:30] Hilarious family stories, chaos crew updates, and why Edgar now cherishes loud homes [00:10:00] Pool Nation Awards nominations, women’s summit prep & Alicia’s comedy debut [00:14:00] Pool Nation Conference business classes revealed: Profit, pricing, financials & teams [00:19:00] Why Alicia is doing stand-up comedy—and yes, drinks will be required [00:23:00] Rick Harvey’s origin story: From Red Bull to BioLab to business strategist [00:27:00] Why Biolab is built on education—and how it drives premium retail success [00:31:00] How BioLab elevates pool pros through training, coaching, and business support [00:34:00] Why fun + learning = retention (and the secret to Alicia’s powerful classes) [00:38:00] The ROI of training your employees—even if they’re only with you one season [00:41:00] Simple but powerful ways to elevate the customer experience (Retail + Service) [00:47:00] Are you a 5-Star Business? Here’s how to find out (and fix it fast) [00:50:00] “Don’t shop with your wallet”—How to sell premium without assuming budget [00:57:00] What actually builds retention—and why most pool pros overlook it [01:04:00] The key to follow-up, trust, and customer loyalty (plus a shout-out to veterinarians) [01:08:00] Social reviews, negative feedback, and turning critics into loyal fans [01:13:00] Why retaining customers is 10x more powerful than finding new ones [01:23:00] Bonus Story: Alicia’s infamous “birds and the bees” moment babysitting Rick’s daughter [01:27:00] Final thoughts: What’s your business really doing to go from 4.8 stars to 5?

Episode 249 Pool Nation Podcast - In this can’t-miss episode of the Pool Nation Podcast, Edgar welcomes back Danielle and Laurel from the SPPA to uncover the real-life insurance claims that have cost pool pros thousands—even millions. From acid spills that destroy driveways to overfilled pools flooding homes, this episode is packed with eye-opening stories, practical tips, and the must-have insurance coverage every pool business should have. Plus, we reveal the one thing that can take out your entire business overnight—and how to protect yourself and your family before it’s too late. Whether you're a seasoned pro or new to the pool industry, you’ll walk away with game-changing knowledge that could save your business. Timestamps: [00:00] Welcome to the Pool Nation Podcast – and the legend of the rodeo divorce party [05:21] Fun in Texas, bull riding, and million-dollar bulls (literally) [11:10] Edgar reveals Danielle’s SPPA Awards streak and what’s new in Vegas 2025 [15:55] The most common pool insurance claims and how to avoid them [22:44] How a bottle of acid ruined a $30,000 driveway – and who paid for it [28:16] Overfilling pools: Why it’s one of the costliest mistakes [33:25] The danger of dark-bottom pools and Tri-Chlor—$6,500 later [37:18] Destroying heaters with water chemistry – a silent profit killer [44:10] Edgar shares the chilling story of a Legionella outbreak [50:12] Real lawsuits: from dog bites to pool pop-ups and property damage [56:35] Why umbrella policies and faulty workmanship coverage are crucial [1:01:28] The cost of not planning: Death, disability, and leaving your family unprotected [1:08:00] Affordable disability and life insurance plans that every pool pro needs [1:15:20] Real stories of broken legs, skateboards, and business disaster [1:18:55] Edgar and SPPA commit to launching new video education series for pool pros [1:21:45] Edgar becomes the hero of every girls’ trip...and the podcast party planner

E-248 Pool Nation Podcast. Your pools don’t have to turn green—and your profit shouldn’t disappear down the drain. In this powerhouse episode of the Pool Nation Podcast, Edgar De Jesus, John “JJ Flawless” and Zac Nicholas sit down with Adam Beech (Founder & CEO, Pool Brain) and Kevin Embree (CRO, Pool Brain) to reveal how today’s smartest service companies are harnessing AI, automated workflows, and real-time inventory to cut chemical costs up to 40 %, end customer churn, and unlock stress-free scaling. You’ll learn: The cringe-worthy day that pushed Adam to build his own software (and why seven other “route apps” couldn’t fix the problem). How guided workflows, live alerts, and automated chemical dosing virtually eliminate green pools. NEW features dropping this year—credit-card surcharge automation, full inventory with truck-level tracking, Heritage Pool Supply price syncing, and tab-dosing driven by AI weather modeling. Why remote monitoring + Pool Brain will let you guarantee “green-pool immunity” (and charge more for it). Proven tactics to turn hidden chemical waste and billing leaks into pure profit. Whether you run 20 pools or 20 trucks, this episode is packed with real numbers, step-by-step advice, and a vision for the tech-powered future of pool service. Hit play and dive in! Timestamp Chapter 00:00 – 01:00 Welcome & sponsor shout-outs 01:00 – 06:00 Meet Adam Beech & Kevin Embree – why Pool Brain exists 06:00 – 10:00 Pool Nation Awards & upcoming events rundown 10:00 – 16:00 Adam’s origin story: Failed service companies and a DIY route buy-out 16:00 – 20:00 Hitting the 20-truck “glass ceiling” and the birth of Pool Brain 20:00 – 28:00 Early wins: quality-control workflows & 40 % chemical-cost drop 28:00 – 33:00 Training techs, stopping churn & the power of photo proof 33:00 – 40:00 Payroll, pricing and why credit-card billing matters 40:00 – 46:00 Break + sponsor spots 46:00 – 54:00 Funding the build, real-world ROI & lowering A/R to 0.6 % 54:00 – 59:00 What shocks new users most: profit reports & hidden waste 59:00 – 1:09:00 Brand-new features: surcharging, inventory, Heritage price sync 1:09:00 – 1:19:00 AI tab dosing & weather modeling—fully automated chemistry 1:19:00 – 1:25:00 Remote monitoring, WaterGuru integration & the future vision 1:25:00 – 1:32:00 Final thoughts, industry challenge & outro montage  

Episode 247 Pool Nation Podcast: Feeling buried in day-to-day chaos? In this jam-packed episode of the Pool Nation Podcast, Edgar De Jesus, John “JJ Flawless,” and Zach the Pool Boy reveal Habit #3 of Highly Successful Pool Pros: Build Systems, Not Just Skills. Discover why documented processes—not the owner’s memory—unlock profit, freedom, and sustainable growth for service, repair, and retail companies. Edgar and Zach break down a step-by-step blueprint for creating a repeatable training system, preview the business-first course lineup at the 2025 Pool Nation Conference, and share upcoming dates for the Pool Nation Awards and Women’s Summit. Whether you run 20 pools or 2,000, you’ll learn practical ways to: Reduce chemical costs, labor, and burnout with simple checklists Onboard new techs in days instead of weeks with video-based SOPs Turn financial metrics into money by knowing your numbers Boost team performance through accountability and collaborative culture Perfect for pool service entrepreneurs, route owners, retail managers, and anyone ready to scale smarter. Episode Timeline 00:00 High-energy intro & sponsor shout-outs 01:30 Zach’s “fine-tuning year” and why 2025 is all about systems 04:30 Key dates: Pool Nation Awards nominations (June 18) & Women’s Summit (Aug 21-22) 05:30 Sneak peek: Business-focused courses at the 2025 Pool Nation Conference 11:00 Talent Life Cycle & leadership tracks with Doreen King 15:00 Habit #3 deep dive—why scalable systems beat heroics every time 25:00 Real-world examples: daily route checklists, inventory par levels, communication logs 33:00 4-Step Training Blueprint: Identify ➜ Create Materials ➜ Schedule ➜ Document & Review 52:00 Final takeaways: freedom through systems & building a machine that runs without you 59:00 Teaser: customer-retention systems coming in the next episode