Pool Nation Podcast

In episode 280 of the Pool Nation Podcast, Edgar De Jesus is joined by co-host Zach “The Pool Boy” Nicholas for Part 5 of the Winter Business Series, where they break down one of the hardest decisions pool service business owners face: how to raise prices with confidence — without losing customers. Raising prices can feel uncomfortable, emotional, and risky — especially when you’ve worked hard to build your route. Edgar and Zach walk through the real math, the mental hurdles, and the practical strategies pool pros need to protect their margins, improve profitability, and build a sustainable business in today’s changing economy. You’ll learn: Why waiting to raise prices actually makes it harder later How to communicate price increases clearly and professionally What customers really care about (hint: it’s not just price) Why losing a few low-margin accounts can actually grow your business How profitability, consistency, and service quality drive customer retention This episode is packed with real-world examples, mindset shifts, and actionable advice for pool service business owners who want to stop underpricing their work and start running a business that supports their life — not drains it. 👉 Next week: Edgar and Zach continue the conversation with a deep dive into customer retention and value-based service. ⏱️ Episode Timestamps 00:00 – Christmas intro & end-of-year reflection 01:30 – Why raising prices feels so uncomfortable for pool pros 05:45 – The hidden cost of not knowing your numbers 10:15 – When is the right time to raise prices? 14:30 – Why waiting actually makes price increases worse 20:00 – How to communicate price increases clearly and confidently 26:30 – What customer pushback really looks like 33:00 – Losing customers vs. building a healthier business 41:00 – Real-world math: fewer pools, more profit 48:00 – Handling common objections (“I can find someone cheaper”) 54:00 – Fixed-income customers & tough emotional decisions 59:00 – Why customers actually leave pool companies 1:05:30 – Final thoughts & preview of Part 6 (Customer Retention) 🙌 Thank You to Our Podcast Sponsors A huge thank you to our Pool Nation Podcast sponsors for supporting pool pros and helping us deliver real education to the industry: SPPA (Swimming Pool Pro Alliance) Blu-Ray XL AquaStar Pool Products Natural Chemistry Raypak Heritage Pool Supply Hayward Pool Products Poolside Tech Pool Brain Nidec / US Motors Your continued support helps elevate education, professionalism, and profitability across the pool industry.

In episode 279 of the Pool Nation Podcast, Edgar De Jesus is joined by co-hosts Zach “The Pool Boy” Nicholas and John “JJ Flawless” for Part 4 of the Winning Business Series, diving deep into one of the most misunderstood — and most important — topics in the pool industry: profit margins. This conversation goes far beyond “raise your prices.” Edgar and Zac break down why margin is the real indicator of business health, how to calculate your true cost per pool, and how to build pricing that actually supports growth, stability, and long-term success. You’ll learn why dollar profit alone is fragile, how thin margins quietly destroy pool businesses, and how the Good / Better / Best pricing model can protect your margins while giving customers choice — especially in a market where consumer confidence is tightening. The episode also covers: How hidden leaks like drive time, chemical creep, and non-billable labor eat away at profits Why knowing your numbers removes fear from price increases How to prepare your routes and customers before raising rates Why winter is the best time to fix your pricing for the year ahead If you’re heading into 2026 without absolute clarity on your pricing, margins, and profitability, this episode is a must-listen for pool service owners, repair techs, and business leaders who want to stop guessing and start building intentionally. ⏱️ Episode Timestamps [00:00:00] Welcome to the Pool Nation Podcast & show intro [00:01:00] Part 4 of the Winning Business Series begins [00:02:30] Why solo podcasts feel different & listener feedback [00:04:00] AquaStar Golden Ticket experience & behind-the-scenes factory tour [00:08:30] Industry culture, leadership, and why AquaStar stands out [00:11:00] Recap of hidden profit leaks from previous episodes [00:14:00] Why margins matter more than dollar profit [00:16:30] Understanding margin percentages (20%, 30%, 40%, 50%+) [00:19:00] Real-world examples of margin failure in pool businesses [00:22:00] How to calculate your true cost per pool [00:24:00] Building pricing based on math — not emotion [00:26:00] Why knowing your numbers changes how you sell [00:29:00] Sponsor break [00:34:00] Good / Better / Best pricing explained [00:38:00] Consumer psychology and why most customers choose “Better” [00:41:00] Using tiered pricing for service and repairs [00:44:00] Preparing for a price increase the right way [00:47:00] Reviewing routes and identifying problem pools [00:50:00] Why winter is the best time to fix pricing [00:54:00] Final thoughts on margins, growth, and confidence [00:56:00] Teaser for Part 5: How to announce price increases [00:57:00] Show outro & where to find Pool Nation resources    🙌 Thank You to Our Sponsors A huge thank you to our visionary partners who make the Pool Nation Podcast possible: SPPA (Swimming Pool Pro Alliance) AquaStar Pool Products Blu-Ray XL Natural Chemistry Raypak Heritage Pool Supply Hayward Pool Products Poolside Tech Pool Brain Nidec / US Motors Your continued support helps us bring real business education to pool pros everywhere.

In Episode 278 of Pool Nation Podcast, Edgar and Todd broadcast straight from the AquaStar Studio in Ventura, California, where they sit down with two incredible industry leaders: Michelle Watson (Shell’s Pool & Spa) and Max O’Brien (Ventura Pool Pro & IPSA Region 2 Officer). In this powerful, conversation-driven episode, Michelle and Max open up about their journey as pool professionals, navigating growth, scaling challenges, commercial vs. residential service, hiring, California compliance, and the moment every pool pro faces — letting go and trusting a team. Michelle shares how she built a thriving business, her passion for doing things the right way, and how she balances entrepreneurship with surfing three times a week. Max dives into his 24-year pool career, commercial expertise, IPSA leadership, and his unbelievable work with the Ventura County Sheriff’s Underwater Search & Rescue Team, including helicopter deployment training and real recovery missions. This episode is full of leadership, inspiration, business insight, and a deep look at the people elevating the swimming pool industry every single day. Perfect for pool pros who want to grow, lead, and take their business to the next level. Timestamps / Chapters 00:00 – Welcome to the Pool Nation Podcast Kickoff from AquaStar’s studio; Todd, Edgar & crew set the tone for the night. 01:00 – Golden Ticket Event & First Laughs Behind the scenes, late-night jokes, and studio vibes. 03:00 – Edgar Discovers AquaStar’s Hidden Detail A deep reflection on culture, quality, and details inside AquaStar HQ. 05:00 – Shoutouts & Getting Started Celebrating the Instagram Live audience and diving into the episode. 05:30 – Introducing Michelle Watson Pool Girl of the Year 2022, the creator behind the legendary Awards Afterparty, and a powerhouse entrepreneur. 07:00 – Michelle’s Journey: From Solo Operator to Scaling a Team Trusting employees, handling growth, onboarding, preparing for W-2s, and running a business in California. 10:00 – Residential vs. Commercial Pools Why Michelle prefers commercial service and how she navigates health department regulations. 13:00 – Surfing, Balance & Burnout Prevention How Michelle stays grounded and energized while growing her business. 16:00 – Family, Business & Raising Hard Workers Her son’s journey, firefighting dreams, and working alongside family. 18:00 – The Psychology of Scaling a Pool Business Letting go, employee mistakes, customer expectations, and the fear every owner faces. 20:00 – Building a Model That Works Anywhere Charging correctly, doing things legally, and proving success is possible even in tough markets. 23:00 – Introducing Max O’Brien Commercial specialist, remodel expert, and long-time Ventura pool pro. 24:00 – How Max Got Into the Industry From hotel maintenance → equipment installs → building pools → launching his own company. 26:00 – Operating a 130-Pool Service Company Commercial routes, 5-day-a-week accounts, and running teams. 28:00 – Max on Education, IPSA & Training the Next Generation Why he teaches, how he trains, and preparing techs to become future entrepreneurs. 31:00 – Inside IPSA Ventura: The Most Active Chapter in California Education, manuals, sick-route/tech-for-tech coverage, outreach, and 64-member collaboration. 34:00 – Tech-for-Tech Stories That Define the Industry Real examples of chapters covering full routes during illness, injury, and tragedy. 39:00 – Max’s Second Life: Underwater Search & Rescue His 20-year role with the Ventura County Sheriff’s Dive Team — car recoveries, searches, evidence retrieval, and blind-water operations. 41:00 – Jumping Out of Helicopters What helicopter deployments are really like (spoiler: full scuba gear and 35-foot drops). 43:00 – Recoveries, Emotions & Mental Resilience How divers process tough calls and why closure for families matters. 47:00 – Final Thoughts from Michelle & Max Business advice, industry inspiration, and the motor that pushes great pros forward. 50:00 – Closing Words from Edgar & Todd Celebrating leadership, professionalism, and elevating the pool service industry. 🙏 Sponsors A huge thank you to our amazing sponsors who make the Pool Nation Podcast possible and continue supporting education, innovation, and professionalism within the pool industry: AquaStar Pool Products Blu-Ray XL Raypak Poolside Tech – The Attendant Heritage Pool Supply Group Biolab SPPA – Pool Brain Nidec Hayward Your support helps us bring powerful stories and industry-changing conversations to pool pros everywhere.

In this episode of the Pool Nation Podcast, Edgar continues the Winter Business Series with Part 3: uncovering the hidden leaks that silently destroy profitability in your pool service business. If you’ve ever felt like you’re working harder than ever but your bank account doesn’t show it, this episode is for you. Edgar breaks down five of the biggest hidden profit leaks in a pool route: drive time and windshield time, chemical creep (especially in summer), non-billable labor and callbacks, bad route design, and overlooked office and equipment costs like tires, brakes, laptops, phones, software, and printers. He walks through real-world examples using cost-per-pool and burdened labor rate so you can see exactly how “small” inefficiencies quietly erase thousands of dollars in profit every year. You’ll learn how to tighten your routes, track true chemical costs per stop, factor in non-billable time, and build office/vehicle replacement cycles into your pricing so unexpected breakdowns don’t become financial emergencies. This episode sets you up for the next part of the series, where Edgar will dive into margins, good–better–best pricing, and how to build new rates for 2026 based on your real cost per pool. Whether you’re just starting your pool route or you’re scaling with multiple trucks and techs, this is a must-listen if you want to price profitably, protect your margins, and avoid burnout. Chapter Timestamps [00:00:00] Intro & Welcome – Winter Business Series Part 3 [00:01:00] Recap of Cost-Per-Pool & Why Hidden Leaks Matter [00:04:30] The “Invisible” Profit Killers in a Pool Service Business [00:05:30] Hidden Leak #1 – Drive Time & Windshield Time vs. True Labor Cost [00:13:30] Hidden Leak #2 – Chemical Creep, Summer Usage & Per-Stop Chem Costs [00:20:30] Hidden Leak #3 – Non-Billable Labor, Callbacks & Burnout [00:30:30] Sponsor Break [00:34:30] Zach’s “Micro Tasks” Concept & How It Ties Into Profit Leaks [00:36:00] Hidden Leak #4 – Bad Route Design & Route Density Fixes [00:44:00] Hidden Leak #5 – Office, Trucks & Equipment Leaks (Tires, Brakes, Laptops, Phones, Software) [00:56:00] Final Sponsor Break [01:00:30] Final Thoughts, Next Episode Teaser & Encouragement for Pool Pros [01:04:15] Outro – Pool Man University & Where to Learn More Sponsor Thank-You (for show notes) A huge thank you to our visionary partners for supporting the Pool Nation Podcast and the Winter Business Series: The SPPA –  Blu-Ray XL –  US Motors / Nidec –  AquaStar Pool Products –  Natural Chemistry –  Raypak –  Heritage Pool Supply Hayward Pool Products – Poolside Tech Pool Brain Nidec Thank you for your continued support of education and profitability for pool pros.

Pool service pricing has changed — and today we break down the number that decides EVERYTHING in your business: your true cost per pool and cost per stop. In episode 275 of the Pool Nation Podcast, Edgar and Zac go deep into the financial side of running a profitable pool service business. We walk through the 5-minute cost-per-pool calculator, the expenses most pros overlook, how to calculate your real cost per stop, how drive time destroys profitability, and why understanding this number becomes your most powerful business tool heading into 2026. Whether you're a one-pole operator or building a multi-truck operation, this episode will give you the clarity and confidence to price correctly, protect your margins, grow profitably, and eliminate the guesswork. If you’ve ever wondered “How much should I charge?” — THIS is the episode you’ve been waiting for. ⏱️ Timestamps 00:00 – Welcome to the Pool Nation Podcast 01:00 – The intro Edgar finally nailed after 6 years 😂 02:00 – Team updates, nervous presentations & personal branding training 05:00 – Customer retention challenges & why winter months are deceptive 07:00 – Pool guy holidays & California storm stories 09:00 – Price increases for 2026 & what the financial reports are showing 11:00 – Why most pool pros undercharge without realizing it 12:00 – The “aha moment” when you finally calculate your real costs 14:00 – Why small companies MUST learn their cost per pool early 15:00 – The real expenses pool pros forget to include 17:00 – Death by a thousand cuts: the sneaky costs killing your margins 19:00 – Why you don’t need to be a CPA to understand your numbers 20:00 – Step 1 of the 5-Minute Cost-per-Pool Calculator 23:00 – Step 2: Add ALL your expenses (no exceptions) 25:00 – Cost per pool vs cost per stop — and why both matter 28:00 – How cost per stop reveals the “leaks” in your business 30:00 – Why your emotional pricing is hurting your profits 33:00 – The hidden expense that steals thousands: drive time 37:00 – Fuel, maintenance, and the REAL cost of trucks 41:00 – Insurance: the fastest-rising expense in the industry 45:00 – Labor burden explained (your $22/hr tech REALLY costs $28–$30) 49:00 – Red flags to look for when reviewing your chemical spend 54:00 – Office & administrative costs most pros forget to calculate 59:00 – How non-billable hours crush profitability 01:04:00 – Why clarity is the most powerful business advantage 01:10:00 – What’s coming in Part 3: Pricing for 2026 & target margins 🙏 Thank You to Our Visionary Sponsors A huge thank you to our podcast partners and sponsors who make education like this possible: The SPPA – BluRay XL –  AquaStar Pool Products –  Natural Chemistry –  Raypak –  Heritage Pool Supply Group Hayward Pool Products –  Poolside Tech –  Pool Brain NEC / US Motors –  We appreciate your ongoing support and commitment to the pool industry.

In Episode 274 of the Pool Nation Podcast, Edgar and Zac kick off a new business series by tackling the topic most pool pros feel every day but rarely talk about openly: pricing—and how to build real profit into every single service you offer. Fresh off the Pool Nation Conference, the guys recap the buzz around the $10,000 Pool Pro Challenge, shout out this year’s Pool Guy/Girl of the Year and Rookie of the Year winners, and then jump straight into the financial reality of 2025: Equipment prices up 7–9% Chemical costs climbing Insurance and utilities spiking Labor and drive time more expensive than ever Edgar and Zac break down why most pool pros fall behind financially, why so many avoid raising prices until it’s almost too late, and how chasing revenue (more pools, more work) instead of margin (profit per pool) keeps you stuck in the grind. Then they dive into the foundation of your financial health: knowing your true cost-per-pool. They walk through: What really belongs in your cost-per-pool Why your “$20 cost” is probably actually $60+ How drive time, callbacks, office labor, and insurance destroy profit when you ignore them The danger of relying only on apps for chemical costs without looking at what actually leaves your bank account This is Part 1 of a multi-episode series on Pricing Power: Building Profit Into Every Service. By the end of this episode, you’ll see why you need to know your numbers. In the next episodes, they’ll show you how to calculate your cost-per-pool in five minutes, build in margin, raise prices confidently, and keep more of your customers. If you’ve ever looked at your account balance and thought, “Why am I working seven days a week and still feel broke?” …this episode is for you. ⏱️ Episode Chapters / Timestamps [00:00:00] Intro – Pool Nation Podcast opening & show welcome [00:01:00] Edgar sets the stage – Today’s topic: pricing & building profit into every service [00:02:00] Zac on “slow season” that isn’t really slow – using this time to dig into the back end of the business [00:03:00] Post-conference recap – Pool Nation Conference, Awards, $10K Pool Pro Challenge & winners [00:06:00] The reality of 2025 – builders slowing, costs rising everywhere, and what that means for service companies [00:07:00] Equipment price increases – Pentair, Hayward, Jandy and what those jumps mean for your margins [00:09:00] Everything is up – chemicals, supplies, test kits, office supplies, utilities, and why it all creeps up unnoticed [00:11:00] The “loss leader” trap – why weekly maintenance should NOT just be a way to get repairs [00:12:00] Treating each vertical as a micro-business – service, filters, startups, repairs all need to be profitable [00:14:00] Why most pool pros fall behind financially – running on revenue instead of margin [00:16:00] The “busy but broke” problem – working 7 days a week and still not seeing the profit [00:18:00] The power of knowing your numbers – the “aha” moment when techs finally see their true cost [00:19:00] Why pros avoid raising prices – fear of confrontation, customer pushback, and delaying until it’s too late [00:21:00] Reality check – your costs don’t wait just because you’re uncomfortable raising rates [00:23:00] Confidence through clarity – how cost-per-pool gives you certainty in your pricing decisions [00:27:00] What is cost-per-pool really? – total cost vs gross profit and why both matter [00:31:00] Breaking down cost-per-pool – chemicals, labor, payroll tax, workers comp, admin labor, gas & more [00:34:00] Drive time & hidden minutes – the silent profit killer nobody tracks [00:37:00] Vehicle wear and tear – tires, oil changes, brakes and why they belong in your cost [00:38:00] Insurance creep – auto, GL, workers comp and why they keep climbing [00:40:00] Replacing equipment & office gear – computers, printers and where that money really comes from [00:42:00] Scenario math – why your “$30 stop” might only be making you $5–$6 [00:45:00] Hidden leaks – algae treatments, extra time on site, “little favors” and non-billable work [00:48:00] Growth reality – what you can do as a one-poler that breaks you once you have a team [00:51:00] The four phases of business – why what worked at 40 pools won’t work at 200 [00:55:00] App data vs real-world costs – what your app tracks (and what it completely misses) [00:59:00] Edgar’s warning – don’t get lost in 300 individual pools, start with total cost-per-pool [01:01:00] What’s coming in Part 2 – 5-Minute Cost Calculator, margins, price increases & customer retention [01:02:00] Final thoughts – foundational principle: financial wellbeing of pool pros & “know your numbers” 🙌 Thank You to Our Visionary Partners & Sponsors This episode is made possible by our incredible Visionary Partners and sponsors who support education and financial success for pool pros: The SPPA –  Blu-Ray XL – AquaStar Pool Products –  Natural Chemistry –  Raypak –  Heritage Pool Supply Hayward Pool Products – Poolside Tech Pool Brain Nidec US Motors – Thank you all for your continued support of the Pool Nation Podcast and the Pool Nation community.

In this episode 273 of the Pool Nation Podcast, John “JJ Flawless”, Zac the Pool Boy Nicholas, and special guests Tim Moore and Jim D’Angelo from US Motors/Nidec dive deep into one of the biggest changes hitting the pool industry — the new DOE pool pump regulation. They break down what it means for pool professionals, how to stay compliant, and how this regulation can actually become a profitable opportunity. Discover why the Neptune Variable Speed Motor is becoming a must-have for service techs, how it works with existing pumps, automation systems, and time clocks, and how to educate your customers on energy savings without sounding “salesy.” Whether you’re a pool service tech, repair pro, or business owner, this episode will help you stay ahead of the curve — and turn regulation into revenue. Episode Timeline [00:00] Intro: Welcome to the Pool Nation Podcast — hosted by John and Zac, with Edgar out of studio. [00:03:00] Guests Introduced: Tim Moore and Jim D’Angelo from US Motors join to talk about DOE regulations. [00:04:00] Regulation Overview: The new DOE rule for replacement motors — what changed since 2021. [00:06:30] Phase Two Coming: The 2027 addendum that will extend variable-speed requirements. [00:09:00] Impact on Pool Pros: How variable speed motors affect day-to-day operations. [00:12:00] The Opportunity for Growth: Turning the regulation into a positive and educating homeowners. [00:15:00] Selling Smart, Not Hard: How to explain energy savings simply and effectively. [00:17:00] Variable Speed Advantage: The Neptune motor’s affordability, efficiency, and flexibility. [00:21:00] Stocking Smarter: How to carry fewer SKUs and save time with the Neptune lineup. [00:23:00] DOE Mode Feature: The “smart mode” that calculates run time and flow for maximum efficiency. [00:27:00] Real Energy Savings: Explaining ROI and the financial benefits to customers. [00:31:00] Compatibility: How Neptune integrates with time clocks, automation, and older systems. [00:37:00] The MAP Policy Conversation: How US Motors is pursuing MAP pricing to protect pool pros. [00:44:00] Time Clocks & Booster Pumps: How to wire and repurpose time clocks with variable speed motors. [00:48:00] Freeze Protection Solutions: Repurposing thermostats for better freeze control. [00:52:00] Automation Systems: Step-by-step on connecting Neptune motors with major automation brands. [00:56:00] Educating Customers: Selling efficiency without sounding like an upsell. [01:00:00] Cleaner, Safer Pools: How proper circulation improves clarity and safety. [01:05:00] Training Resources: Where pros can find installation videos, manuals, and calculators. [01:07:00] Real-World Savings Calculations: How to show customers the dollar value of switching. [01:13:00] Final Thoughts: Why the future is bright for pool pros embracing change. [01:16:00] Outro: Closing thanks and shoutouts to reps across the country. Special Guests Tim Moore, Neptune Sales – US Motors/Nidec Jim D’Angelo, National Sales Manager – US Motors/Nidec Thank You to Our Visionary Sponsors The SPPA –  US Motors / Nidec –  BluRay XL –  AquaStar Pool Products –  Natural Chemistry –  Raypak –  Hayward –  Heritage Pool Supply, Poolside Tech,  Pool Brain –       

In this Episode 272 of the Pool Nation Podcast, we’re bringing together some of the most memorable, powerful, and inspiring moments from across the Pool Nation Podcast. From laughter and lessons to heartbreak and hustle — this episode is packed with real stories from pool pros who are shaping the future of our industry. Hear from Jennifer Melee, Kristen Meow, Megan Hightower, Alicia Rowe, and Casey McGovern as they share life, leadership, and resilience — followed by conversations with Jamie Novak and Chris Marcano from Natural Chemistry, celebrating 35 years of innovation, and a deep-dive with the PHTA team (Sabina Hickman, Jeannie Mendelson, and Jeff Hendrickson) on leadership, education, and uniting the industry. We wrap it up with laughs and insights from Todd Pieri, Corey Wax, and Michael Kraus of AquaStar — talking about the power of team culture, innovation, and community. Whether you’ve been part of the Pool Nation family from the start or you’re new to the show, this episode captures what Pool Nation is all about: education, connection, and raising the bar for pool professionals everywhere. 🔹 Featuring stories on leadership, tragedy and triumph, business culture, product innovation, and the heart behind the pros. 🔹 Brought to you by the Pool Nation Podcast — where we’re building a Nation of Pool Pros. 🕒 Chapter Timestamps Time Segment 00:00 Intro – Welcome to the Pool Nation Podcast 01:00 “Best Of” setup and guest lineup 03:15 Jennifer, Kristen, Megan & Alicia – Life, business, and laughter in the field 16:30 Casey McGovern – Tragedy, water safety, and the ripple effect 37:45 Natural Chemistry’s 35 Years – Chris Marcano & Jamie Novak on innovation and legacy 1:23:50 AquaStar’s Dream Team – Todd Pieri, Corey Wax & Michael Kraus on culture and teamwork 1:51:40 Closing reflections and Pool Nation updates   🏆 Special Thanks to Our Sponsors This episode is brought to you by the amazing partners who help us raise the tide for the entire pool industry: SPPA –  Raypak –  AquaStar Pool Products – Natural Chemistry –  BluRay XL – TUS Motors / Nidec – Hayward  AquaStar Heritage Pool Supply Nidec Pool Brain Thank you to all our sponsors for supporting education, innovation, and growth within the pool industry.

In episode 271 of the Pool Nation Podcast — where it’s all pool talk (and we ain’t talking about netting and jetting)! In this Best of Pool Nation special, Edgar, John, Zach, and the Cannonball King himself, Spider, host an action-packed lineup featuring Heritage Pool Supply, Aquastar, and the Pool Nation Hall of Fame inductees. Get ready for a mix of laughs, real stories, industry insight, and a few surprises — from distribution and leadership to water safety, Hall of Fame jackets, and even where this year’s After Party might be! Whether you’re a pool pro, supplier, or industry insider, this episode has something for everyone who’s part of the Nation. ⏱️ Chapter Timestamps 00:00 – Welcome to the Pool Nation Podcast – Intro & the Marco Polo Champ Returns 01:30 – The “Best of Pool Nation” and why this episode matters 05:20 – Heritage Pool Supply joins the studio: meet Logan, Jeff, Grayson, Chris & Isaac 13:40 – Real talk from behind the counter: how distribution supports pool pros 24:10 – Building bridges between service, retail, and distribution 33:15 – Spider’s Cannonball & JJ’s “two wake-up mornings” story 41:00 – Aquastar x Every Child a Swimmer – safety, purpose & partnership 56:30 – Casey McGovern, Todd Pierre, and Steve Barnes join the conversation 01:10:00 – Why Aquastar’s partnership goes beyond donations 01:27:40 – The emotional side of leadership & water safety awareness 01:40:00 – Pool Nation Hall of Fame: celebrating legends Steve Barnes & Terry Arko 01:54:00 – Behind the scenes: the jacket redesign & Hall of Fame stories 02:10:00 – Remembering Bob Lowry and how his legacy shaped Pool Nation 02:25:00 – Future of the Pool Nation Awards & 2025 After-Party scouting 02:37:00 – Closing thoughts: unity, education, and the future of our industry 💥 Featured Guests Logan, Jeff, Grayson, Chris, and Isaac – Heritage Pool Supply Casey McGovern – Every Child a Swimmer Todd Pierre & Steve Barnes – Aquastar Pool Products Terry Arko – Industry Hall of Fame Inductee 🙌 Special Thanks to Our Sponsors SPPA – Pool pros’ trusted insurance partner.  US Motors – Neptune Variable Speed Motor: smart, quiet, efficient.  BluRay XL – The real mineral purifier. bluerayxl.com AquaStar Pool Products – Safety, innovation, and performance.  Natural Chemistry – Simplify your service.  Raypak – The future of heating with Nitec™ technology.  Hayward – Innovation that shines bright. 

Episode 270 Pool Nation Podcast. Welcome to a special Best of Pool Nation Podcast episode! This week, we’re celebrating some of the most inspiring and hardworking professionals in the pool industry — the people who embody what it means to be part of a Nation of Pool Pros. In this special feature, Megan Kendrick from Pool Pro Magazine joins Edgar De Jesus to talk with James Broderick, Aiden Dunn, and Nick LaPointe — all nominees for the Pool Nation 30 Under 40 Pool Pro of the Year Award. Hear how James built JB Pools from the ground up, how Aiden grew his family business into a thriving operation, and what drives each of them to raise the bar for service and professionalism. We also feature highlights from powerful interviews with industry leaders like Josh Sandler, CEO of Gold Medal Pools, who shares his family’s multi-generation legacy and how they grew through the 2008 recession, and a fun conversation with Brian Croson, Johnny Davis, Andrew Raglin, and Daniel Nicholas, all nominees for Pool Sales Rep of the Year, sharing stories, laughter, and lessons from the field. 💡 Whether you’re just starting out or running a multi-team operation, these stories remind us why passion, grit, and integrity matter most in the pool industry. 🎧 Listen now to get inspired, laugh with the crew, and celebrate the people moving the pool industry forward. Chapters: 00:00 – Intro: Welcome to the Best of Pool Nation 01:20 – Megan Kendrick joins the show 03:00 – James Broderick on building JB Pools 12:15 – Aiden Dunn’s family legacy and growth 18:50 – Customer trust and service lessons 24:00 – Green-to-Clean of the Month shout-out 27:10 – Interview with Josh Sandler, CEO of Gold Medal Pools 49:00 – Building through the 2008 recession 58:30 – Sales Rep of the Year nominees panel: Brian, Johnny, Andrew & Daniel 1:10:00 – Funny behind-the-scenes moments 1:20:00 – Final thoughts and wrap-up

In Episode 269 of the Pool Nation Podcast, Edgar De Jesus sits down with Megan Kendrick from Pool Pro Magazine and the incredible female nominees from the Pool Nation Awards 30 Under 40 — Nelly Allen, Katie Morrissey, Maddy Vandiver, and Sarah Hoopes. These powerhouse women share their journeys, challenges, and the lessons they’ve learned while shaping the pool industry’s future. From leadership and training to innovation and resilience, each story highlights the strength and passion behind the next generation of pool pros. 💡 What You’ll Learn: How each nominee built their career and broke through barriers Leadership lessons from women redefining success in the pool industry Balancing personal growth, mentorship, and career in a demanding trade Behind-the-scenes stories from Pool Pro Magazine’s 30 Under 40 What to expect at the Pool Nation Awards in Las Vegas 🎧 A must-listen for anyone passionate about growth, recognition, and empowering women in the pool industry.   🕒 Timestamps 00:00 – Welcome to the Pool Nation Podcast 01:00 – Introducing Megan Kendrick & the Queen of Marco Polo 02:00 – Shoutout to sponsors and audience 04:00 – Meet the 30 Under 40 Female Nominees 06:00 – How Nelly transitioned from hospitality to the pool industry 10:00 – The evolution and impact of Amenity Collective 15:00 – Customer service lessons from hospitality to pool service 20:00 – Building communication and customer trust 25:00 – Katie’s journey from Happy Pools to Aquastar 28:00 – Surviving California wildfires and rebuilding a business 35:00 – Wiring pumps and the $10K Pool Pro Challenge 40:00 – Maddy’s journey from lifeguard to industry trainer 45:00 – Leadership through teaching and empowering technicians 50:00 – Managing large teams and running a thriving Atlanta company 55:00 – Sarah’s story: from swim instructor to GM in Arizona 58:00 – Leading a 700-pool operation under Arizona’s heat 01:02:00 – Running marathons and pushing limits 01:05:00 – The importance of education and community in the pool industry 01:07:00 – Closing thoughts and invitation to the Pool Nation Awards 💙 Special Thanks to Our Sponsors This episode is brought to you by our Visionary Partners, who help make the Pool Nation Podcast possible: 🌟 The SPPA – The premier insurance provider for pool pros 🌟 Blu-Ray XL 🌟 AquaStar Pool Products 🌟 Natural Chemistry 🌟 Raypak 🌟 Heritage Pool Supply 🌟 Hayward Pool Products 🌟 Poolside Tech 🌟 Pool Brain 🌟 Nidec Thank you for your continued support in driving education, recognition, and excellence across the pool industry.

In Episode 268 of the Pool Nation Podcast, Edgar, Zac, and Spider sit down with Alicia Stephens and Ted Lawrence from BioLab to uncover what really goes into developing the pool products we all use. From the first spark of an idea to the science labs, testing pools, and final packaging, you’ll hear how innovation happens in the world of pool chemistry. Discover how products like phosphate removers, enzymes, and multi-purpose chlorine tabs are developed, tested, and approved. Ted and Alicia pull back the curtain on research & development, product testing, AI-powered education tools, and even wild stories from their labs (yes — human hair testing and “bather waste” simulations are real). The team also talks about AI’s growing role in education and production at BioLab, industry collaboration, and the importance of elevating the pool industry through innovation and training. Perfect for service pros, retailers, and manufacturers who want to understand how products are made and why quality matters. [00:00] Intro and opening banter with Spider, Alicia, and Ted [00:06] $10,000 Pool Pro Challenge and Pool Nation Awards update [00:10] Pool Nation Conference overview — tracks and classes [00:14] Introducing BioLab’s innovation process (“Napkin to Shelf”) [00:18] How ideas become products & the role of formulation chemists [00:23] Wild testing methods — human hair, bather waste & lab pools [00:26] Product safety, shelf life & field testing in real pools [00:31] Encapsulated chlorine tabs and BioLab’s manufacturing difference [00:38] Patents and IP — protecting formulas and technology [00:41] The evolution of phosphate removers & BioLab’s shift in philosophy [00:47] Market research and deciding which products to launch [00:52] Packaging engineering, label testing, and launch process [00:57] How BioLab educates dealers and service pros nationwide [01:18] AI in education — avatars and BioGuard University [01:26] The future of training and collaboration in the pool industry [01:31] Closing thoughts and Matrix class plans at BioLab HQ Special thanks to our visionary sponsors for making this episode possible: SPPA – Service Professionals Pool Association, BluRay XL, AquaStar Pool Products, Natural Chemistry, BioLab, Raypak, Heritage Pool Supply, Hayward Pool Products, Poolside Tech, Pool Brain, and Nidec US Motors. Your partnership helps us continue to educate, elevate, and celebrate pool professionals everywhere.

Today in Episode 267 of the Pool Nation Podcast we drop a big announcement: Pool Nation and SPPA are partnering to unite more than 7,200 pool pros under one roof — the largest member-based program our industry has ever seen. Edgar and Zac sit down with Danielle, CEO of SPPA, to unpack what this means for you: a revamped Pool Man University platform, a Pool Nation Water Chemistry Certification path, quarterly business mastermind groups, member perks, rebates, and resources, plus mini-course learning tracks you can implement the next day. We also preview the $10,000 Pool Pro Challenge finals at PSP/Deck Expo Las Vegas, the Pool Nation Awards, and the two-day Pool Nation Conference (Business, Technical & Hands-On tracks). If you care about profitability, customer retention, leadership, safety, and chemistry, this episode is your new playbook for 2026. Chapters & timestamps 00:00 – Intro, sponsors, and… finding a nickname for Devon 02:40 – Zac returns; quick banter & show setup 06:45 – $10,000 Pool Pro Challenge (PSP Expo: Oct 22 qualifiers, Oct 24 finals) 07:50 – Pool Nation Awards + Conference overview (Oct 24–25; 3 tracks) 08:45 – Big headline: Pool Nation × SPPA strategic partnership 10:00 – Why this partnership? Mission alignment: protect & make pool pros financially successful 12:45 – Customer experience & SPPA service mindset (Ashley/Bailey shoutouts) 16:10 – Scale matters: uniting 7,200+ members to drive ROI 17:10 – What’s rolling out: revamped LMS/PMU, water chemistry certification, perks & resources 19:30 – The 5 core pillars: Business/Profit, Chemistry, Safety, Leadership, Customer Experience/Retention 23:05 – Practical training you can implement the next day 24:05 – From “motivated” to executing: one-page action plans & success stories 26:05 – One-stop shop vision: all the training in one place 26:55 – Perks, rebates, promos at scale (prices keep rising—here’s help) 33:00 – Education Fund: lowering the barrier for new/smaller companies 50:45 – 2026 launch preview: Water Chemistry Certification with levels, quizzes, in-person options 55:00 – Quarterly Business Mastermind Groups (free year one for SPPA members); first topic: Turning Pools Into Profits 1:01:00 – Mini-courses / tracks: deep dives on one topic (e.g., Profitability, Hiring, etc.) 1:08:00 – Not just a platform — an ecosystem (Nation of Pool Pros) 1:08:45 – Roadmap & timing: emails, registration link, staged rollouts, early rebates 1:11:00 – Where SPPA sees members in a few years: faster growth through access & community 1:26:30 – Final thoughts: alignment, mission, and how we lift the industry together 1:31:30 – What’s next: watch your inbox for the registration link to activate benefits Thanks to our visionary partners & sponsors Huge thank-you to our partners who make this possible: SPPA, Blu-Ray XL, AquaStar Pool Products, Natural Chemistry, Raypak, Heritage Pool Supply, Hayward Pool Products, Poolside Tech, Pool Brain, and U.S. Motors (Neptune Variable Speed Motor) — plus everyone supporting the Pool Nation Conference, Awards, and the $10K Pool Pro Challenge.

In Episode 266 of the Pool Nation Podcast Edgar John dig in with Aquastar, Poolside Tech, and Raypak on how open collaboration (not vendor lock-in) is unlocking smarter automation, safer equipment, and real freedom of choice for pool pros and builders. We talk best-in-class integration (pump + filter + automation + heater), remote diagnostics that prevent truck rolls, why being privately held matters for innovation, and the mindset shift from “good enough” to category excellence. Plus: PSP/Deck Expo Las Vegas updates (Pool Nation Conference Oct 24–25), the $10K Pool Pro Challenge (Oct 22), and the Pool Nation Awards (Oct 23) with a call to vote before Oct 1. Sponsor shoutouts to SPPA, Blu-Ray XL, AquaStar, Natural Chemistry, Heritage, Hayward, Poolside Tech, Pool Brain, and US Motors/Neptune. If you service pools, manage vacation rentals/Airbnbs, or build pads, this episode is a masterclass on efficiency, reliability, and customer experience—straight from the teams installing thousands of new systems right now.   Chapter Timestamps 00:00 – Show open: New intro + welcome to Pool Nation 01:00 – Edgar sets the stage: “The New Three” and freedom of choice 02:30 – Sponsor thanks & co-host banter (Zac’s “Naked & Afraid” bit) 03:45 – Why this matters: vendor lock-in vs. innovation on the pad 07:00 – Event rundown: PSP/Deck Expo, $10K Pool Pro Challenge, Awards & voting deadlines 08:30 – What is “The New Three”? (Aquastar + Poolside Tech + Raypak) 09:45 – Built to work together: category expertise and simple configuration 11:30 – End-user wins: safety, efficiency, quality—why it’s a “homeowner home run” 13:00 – Culture check: collaboration over competition (and why it’s rare) 14:30 – Continuous improvement: using real-world data to ship fixes fast 15:40 – Stop the truck roll: remote diagnostics that save hours (and weekends) 18:00 – Designing for the pool pro: Friday-afternoon problems solved 20:00 – Real stories: Airbnb heat control, setpoint tweaks, going in prepared 21:30 – Knowledge base + support that actually calls you first 24:00 – Proactive support & “did you have a good time installing it?” 26:00 – Live shoutouts to the community 28:00 – How the partnership formed: aligned values → an open ecosystem 31:00 – Breaking the bundle: why choice pressures everyone to build better 33:00 – Non-negotiables: safety, efficiency, quality, longevity 36:00 – Voice of the customer: what pros kept asking for 38:00 – Why being privately held changes everything (no shareholder handcuffs) 41:00 – Culture > strategy: moving fast without red tape 44:00 – Industry rant (facts!): doing the right thing for pros & homeowners 46:00 – Sponsor Break #1 (Conference + partner spots) 51:00 – Back from break: core values lived, not poster-ized 52:30 – Day-to-day collaboration: data sharing & “fix it in days, not quarters” 56:30 – Pool pros as part of the improvement loop (without extra work) 1:03:00 – Meetings? Nah—access, trust, and jumping on issues 1:05:00 – Edgar’s automation pain story → how the new stack solves it 1:07:00 – Why freedom of choice matters to homeowners and pros 1:10:30 – Pads stayed primitive while homes got smart—time to catch up 1:12:00 – Pipeline filter & first-swing wins; what v2 will unlock 1:15:00 – Competition heats up: big three start reacting (that’s good) 1:18:00 – Sponsor Break #2 (Conference + partner spots) 1:23:00 – Final segment setup + more shoutouts 1:24:00 – Final thoughts (Todd): innovation that justifies replacement before failure 1:26:00 – Final thoughts (John): how we position upgrades to deliver real ROI 1:30:00 – Gratitude, teasers (sorry—no spoilers!), Vegas see-you-there 1:32:00 – Outro + where to find us ✅ Sponsor List We couldn’t do this podcast without the support of our visionary partners: SPPA – General Liability Insurance for Pool Pros → thesppa.com Blu-Ray XL – The real mineral purifier that cuts costs & labor AquaStar Pool Products – Makers of the Pipeline cartridge filter Natural Chemistry – Specialty water care & phosphate removal solutions Heritage Pool Supply – Education Fund & industry support Hayward Pool Products – Pool and spa innovation, including Universal ColorLogic® 2.0 Poolside Tech – Pool Attendant® automation and remote pad intelligence Pool Brain – Business software built for service companies US Motors / Nidec – Neptune variable speed motor, versatile VS upgrades Raypak – Avia HD heaters with NiTec™ technology for scale resistance 📣 About the Pool Nation Conference This is the only conference in the pool industry that combines business, technical, and hands-on training into one powerhouse event. 📍 When & Where: October 24–25, 2025 at the PSP/Deck Expo, Las Vegas Convention Center, North Hall 📊 Business Track: Financials, pricing, leadership, hiring, and scaling your company 🔧 Technical Track: Water chemistry, automation, plumbing, heaters, and troubleshooting 🛠️ Hands-On Track: Real equipment, real installs — strip wires, take apart heaters, install pumps You’ll leave with practical skills, tools you can use immediately, and connections that accelerate your growth. 👉 Register today at poolnation.com or poolspapatio.com.  

In episode 265 of the Pool Nation Podcast, we sit down with Scott Frost, who recently joined Heritage after more than 30 years in the pool industry. From building pools and running service routes to leadership roles in manufacturing and now distribution, Scott brings one of the most complete perspectives in the industry. We dive deep into: His career journey and lessons learned Leadership values and building customer trust Heritage’s culture, growth, and future vision Why servant leadership and customer-first mentality drive success How disruption and innovation are reshaping distribution This is a powerful conversation for every pool pro, business owner, and industry leader who wants to understand what it takes to succeed and grow in today’s pool industry. ⏱️ Chapter Timestamps [00:00] Intro & shoutouts [06:00] PSP Expo updates & Pool Nation Awards [10:00] Scott’s background: family, aviation, and pool beginnings [15:00] Building pools and navigating tough markets [20:00] Lessons from economic downturns [22:00] Mentors and leadership influences [28:00] Rediscovering backyard experiences post-COVID [35:00] Servant leadership & customer-first approach [40:00] Building culture and values in business [50:00] Why Scott joined Heritage & the growth opportunity ahead [1:02:00] Digital tools, disruption, and the future of distribution [1:20:00] Professionalism and elevating the industry [1:30:00] Final thoughts 🙌 Thank You to Our Sponsors This podcast is made possible thanks to our visionary partners: SPPA Blu-Ray XL Excel AquaStar Pool Products Natural Chemistry Raypak Heritage Pool Supply Hayward Pool Products Poolside Tech PoolBrain Nidec

In this week’s Pool Nation Podcast, Edgar, John, and Zac are joined by Meagan MAGAÑA, Show Manager of the PSP/Deck Expo, to give you the ultimate insider guide to the 2025 PSP Expo in Las Vegas (Oct 22–24). We break down everything—from education tracks and new keynote sessions to networking parties, the $10,000 Pool Pro Challenge, and the Pool Nation Awards. If you’ve ever wondered how to maximize your time at the PSP Expo, plan your route through the 400+ booths, and take advantage of show floor education without being overwhelmed—this is your roadmap. We also share industry secrets on hotel booking, reveal new product launches debuting at the show, and even get into the details of the Energy Bar (espresso in the morning, mocktails in the afternoon!) on the expo floor. 👉 Pro tip: Use promo code POOLNATION at registration for a FREE Expo Pass. 👉 Register at poolspapatio.com or poolnationawards.com. 🕒 Timestamps [00:00] Intro & sponsor thank-yous [02:00] Spider’s studio setup & fun banter [05:00] Welcome Meagan Magia – PSP Expo Show Manager [07:00] Key show update: October 22–24, 2025 (not November!) [09:00] Hotel blocks, rates, and hidden savings [12:00] How Pool Nation Awards started at PSP Expo [16:00] Venue update – North Hall vs. West Hall (don’t go to MetalCon!) [18:00] Welcome Party details – Ayu Dayclub [19:00] Three keynotes explained – industry panel, Darren Woodson, Women of Water [23:00] Education breakdown: Pre-Con, Core Conference, Show Floor, Post-Con [29:00] Food, concessions, and the brand-new Energy Bar [30:00] Pool Nation $10,000 Pool Pro Challenge – qualifiers & finals [37:00] Pool Nation Awards + HASA After Party at Alle Lounge 66 [45:00] Voting & nominee prep tips (write your speech!) [55:00] Advice for first-time attendees – how to plan and network [1:02:00] Product Showcase sneak peek & debuting new tech [1:06:00] How to register (and get your free pass) [1:12:00] Matrix members’ Vegas events & Larry’s Pool Nation house party [1:18:00] Final thoughts from Meagan, Zach & Edgar 🙏 Thank You to Our Sponsors This episode is made possible by our Visionary Partners: SPPA Blu-Ray XL AquaStar Pool Products Natural Chemistry Raypak Heritage Pool Supply Hayward Pool Products Poolside Tech Pool Brain US Motors

In episode 263 of the Pool Nation Podcast, we break down what to expect at the Pool Nation Conference at the PSP/Deck Expo in Las Vegas (Oct 24–25): a full day of truly hands-on training (pump wiring, automation, heater tear-downs, and variable-speed motor installs) and Day 1 of the Business Track focused on financial mastery (pricing for profit, key metrics, cost of service, cash flow, and exit planning). We also recap the Pool Nation Women’s Summit, shout out the $5K community giveaway, and share key show dates: $10K Pool Pro Challenge qualifiers (Oct 22) and the Pool Nation Awards (Oct 23). Use code POOLNATION for a free Expo Pass. Limited seats per track — don’t wait. Chapter Timestamps 00:00 – Intro + show open 01:00 – Vegas is coming: Conference dates, 3-track format 02:00 – Catching up: glasses, getting older, and feeling human again 07:30 – Community spotlight: the $5,000 Instagram giveaway & vendor support 10:00 – Wild weather, dust storms, and pool cleanups 11:00 – PSP/Deck Expo week overview Oct 22: $10K Pool Pro Challenge qualifiers (at our booth) Oct 23: Pool Nation Awards (voting closes Oct 1) Oct 24–25: Pool Nation Conference (3 tracks) 12:30 – Women’s Summit recap: energy, networking, and top-tier education 16:45 – Announcing Most Influential Women (2025) & Next Gen Leaders 20:00 – What makes our conference different (intimate size, curated tracks) 24:00 – Why service pros deserve a seat at the table 27:30 – Track design philosophy: a true, step-by-step curriculum 37:00 – Hands-On Day (Oct 24): what you’ll actually do Pump wiring & VS pump installs (Aquastar carts) Automation install & programming (Pool Attendant) Heater teardown, troubleshooting & best practices (Raypak) Variable-speed motor retrofit & programming (Nidec/US Motors Neptune) 45:00 – “Truly hands-on” explained (tools in hand, small groups, do the work) 46:30 – Business Track Day 1 (Oct 24): Financial Mastery Turn Pools into Profits (profit mindset & setup) Turn Metrics into Money (what to track, how to use it) Know Your Cost, Grow Your Profit (real cost of service) Financial Planning & Exit Strategy Profit ≠ Cash: Mastering Cash Flow 51:30 – Technical Track Day 1 (Oct 24): Chemistry & Algae Responsibilities of the modern pool pro Precision testing & dosing Choosing the right chemicals for each pool Proactive vs. reactive care (specialty chems & minerals) The science of algae: ID, prevention, elimination 55:30 – Why the curriculum is sequenced the way it is 57:30 – Day 2 tease (coming next episode) 58:30 – Seats are limited (target caps per track) — register early 01:05:00 – How to use code POOLNATION for a free Expo Pass 01:07:00 – A direct message to service pros: why this training matters 01:10:00 – Instructors & announcements coming up 01:11:00 – Awards tickets reminder + massive voting turnout 01:12:00 – Wrap & what’s next (IG Live with nominees next week)   Show Notes Get ready for Vegas! We’re previewing the Pool Nation Conference at the PSP/Deck Expo (Oct 24–25) and breaking down exactly what you’ll learn. Hands-On Day (Oct 24) Wire and install VS pumps (Aquastar) Install and program automation (Pool Attendant) Tear down and troubleshoot heaters the right way (Raypak) Retrofit a variable-speed motor and program it (Nidec/US Motors Neptune) Business Track: Day 1 — Financial Mastery Build your business to produce profit (from day one) The metrics that actually drive decisions Calculate your true cost of service Plan your finances and exit strategy Cash flow > profit: how to never run out of cash Technical Track: Day 1 — Chemistry & Algae Responsibilities of a modern pool pro Precision testing, dosing, and targeted care Choosing the right chemicals for each pool Proactive vs. reactive care using specialty chems & minerals The science of algae: identify, prevent, eliminate Key Dates (PSP/Deck Expo Week) Oct 22: $10K Pool Pro Challenge qualifiers (at our booth) Oct 23: Pool Nation Awards (voting closes Oct 1) Oct 24–25: Pool Nation Conference (3 curated tracks) 🎟️ Register: poolnation.com or poolspapatio.com 🎫 Free Expo Pass: use code POOLNATION (save $60) ⚠️ Limited seats per track (intimate, truly hands-on format) We also recap the Pool Nation Women’s Summit, announce Most Influential Women (2025) and our Next Generation Female Leaders, and shout out the $5K community giveaway that lit up the industry. Sponsors — Thank You for Your Support SPPA  Nidec / US Motors  Blu-Ray XL  AquaStar Pool Products  Natural Chemistry  Raypak  Hayward  Heritage Pool Supply  Poolside Tech  Pool Brain 

Pool Nation Podcast E-262 - In this special Best of Pool Nation Podcast episode, we highlight some of the most inspiring conversations from past shows. From women leaders breaking barriers in pool building, to next-generation innovators making their mark, and the people shaping the future of our industry, this episode is packed with stories you won’t want to miss. You’ll hear: Hailey Tu, owner of Lavender Landscape, on building a women-led company and her journey from design to pool construction. Janie, sharing their experiences in service, networking, and industry growth. Michael “Spider” Kraus, nominee for Pool Pro of the Year, with his signature “two thumbs up” attitude. Megan Kendrick, owner of Pool Pro Magazine, on the importance of recognizing young professionals with the 30 Under 40 Awards. Alyssa & Lindsay, rising leaders nominated for the Rookie of the Year, sharing their passion for pools, leadership, and building businesses. Plus, a conversation with PSP/Deck Expo director Kris and marketing lead Megan Magna on what’s ahead for the biggest pool & spa show of the year. This episode is a celebration of pool professionals who inspire, innovate, and elevate the entire industry. ⏱️ Chapter Timestamps [00:00:00] Intro – Welcome to the Best of Pool Nation Podcast [00:01:00] Hailey Tu – Building a women-led pool company & journey into landscape/pools [00:09:00] Spider Kraus – Living the “two thumbs up” lifestyle & Pool Pro of the Year nominee [00:11:00] Janie – Networking, service, and building lasting impact [00:18:00] Janie – Running 60 pools a week, wiring panels & embracing electrical work [00:24:00] Megan Kendrick – The story behind Pool Pro Magazine & the 30 Under 40 Awards [00:35:00] Alyssa – From Puerto Rico to building 7-8-7 Serrano Construction in El Paso [00:46:00] Lindsay – Digital leadership at Hayward & pool marketing innovation [00:56:00] PSP/Deck Expo with Kris & Megan Magna – Behind the scenes of the industry’s biggest show [01:15:00] Closing & Outro A huge thank you to our Pool Nation Visionary Partners & Sponsors who make this podcast possible and continue to support pool professionals everywhere: The SPPA – Leaders in tailored liability insurance for pool pros (thesppa.com) US Motors Neptune Variable Speed Motor – Upgrade any pump to variable speed without replumbing (hayward.com) Heritage Pool Supply SPPA Poolside Tech

In Episode 261 of the Pool Nation Live Podcast, Edgar De Jesus, John “JJ Flawless,” and Zac “The Pool Boy” Nicholas dive into Part 2 of the Roadmap to Profitability series. This episode unpacks the biggest profit killers in the pool service business, the pricing mindset traps that hold pool pros back, and the math that proves why profitability must come first. The team discusses: Why paying yourself first is non-negotiable. How to set pricing like you already have employees to avoid burnout. The financial traps that cause businesses to stall or fail. Real-world stories from the field—hot installs, customer curveballs, and lessons from poolside battles. A breakdown of the Pool Nation Conference business track in Las Vegas: profit-first strategies, cash flow mastery, pricing formulas, building high-performing teams, and leadership accountability. Whether you’re a single-poler just starting out or scaling your business, this episode will give you actionable tools to price with confidence, protect your profits, and future-proof your pool business. 🎟️ Don’t forget: Register now for the Pool Nation Conference, happening October 24–25 at the PSP Expo in Las Vegas, and claim your free expo floor pass with code POOLNATION at checkout. ⏱️ Chapter Timestamps 00:00 – Intro: Welcome & sponsor shoutouts 04:50 – Zach returns from vacation refreshed, John and Edgar worn out 12:15 – Brutal heat, pump installs, and unexpected repair curveballs 21:40 – PSP Expo preview & $10K Pool Pro Challenge announcement 28:00 – Pool Nation Awards nominations & Alley Lounge After Party details 34:45 – Pool Nation Conference business & leadership tracks explained 46:20 – Recap of Part 1: Why profits aren’t a bonus, they’re the foundation 51:05 – Profit Killer #1: Not paying yourself 1:08:40 – Pricing like you have an employee (even if you don’t yet) 1:27:15 – Burnout, turnover, and the hidden costs of underpricing 1:43:55 – The career path mindset: Building wages & growth into your model 1:57:30 – Final thoughts: Know your numbers & plan for 3–5 years ahead 2:05:00 – Wrap-up & next week’s Nomination Night women’s livestream

In episode 259 of the Pool Nation Podcast, hosts Edgar De Jesus, John “JJ Flawless”, and Zac the Pool Boy sit down with Tim Moore and Jim D’Angelo from US Motors / Nidec to discuss the upcoming DOE pool pump regulations and what they mean for pool service professionals nationwide. They explain how the new rules will phase out single-speed pool pump motors and why the Neptune Variable Speed Motor is a cost-effective, energy-efficient replacement option. Learn how this innovative motor allows pros to upgrade existing pumps to variable speed without costly replumbing, helping customers save money while meeting DOE requirements. From freeze control integration and automation system compatibility to real-world installation tips and energy savings strategies, Tim and Jim share proven solutions that make compliance easier and open new business opportunities for pool pros. They also discuss the importance of field feedback in product design and how US Motors works directly with service technicians to improve performance. If you’re a pool technician, service company owner, or equipment installer looking to stay ahead of regulations and grow your business, this episode is packed with expert guidance and practical takeaways.   🕒 Chapter Timestamps 00:00 – Intro & sponsor thank-yous 01:00 – Welcoming Tim & Jim from US Motors/Nidec 04:00 – Behind the scenes of the photo shoot & Pool Man University content 05:00 – The passion factor in product knowledge 06:30 – Jim’s background and decades with US Motors 08:00 – Who Nidec is and where their motors show up in daily life 13:00 – Tim’s career journey from startup pools to variable-speed technology 15:00 – DOE history and the upcoming September 29th regulation change 25:00 – Breaking down the 1.15 THP to 5.0 THP cutoff & exemptions 33:00 – Educating customers on variable speed benefits 35:00 – Energy savings math: Affinity Laws explained 37:00 – Filtration, circulation, and the “low and slow” advantage 41:00 – Pool pro perspectives on embracing the change 45:00 – Introducing the Neptune Variable Speed Motor: sizes, applications, and adaptability 50:00 – Stocking strategy for service vans & motor myths busted 59:00 – Standalone mode features & DOE mode optimization 01:02:00 – Integrating with older time clocks and booster pump systems 01:13:00 – Freeze control integration with the Neptune 01:18:00 – Automation system compatibility and setup steps 01:27:00 – How to get training, support, and find your local rep 01:29:00 – Why the Neptune offers a real alternative for customers and pros 01:30:00 – Closing thoughts & upcoming events 🙏 Sponsor Thank-Yous The SPPA – Insurance for Pool Pros BluRay XL – The real mineral purifier AquaStar Pool Products – Innovation in safety and efficiency Natural Chemistry – Simplifying pool care Raypak – Industry-leading heaters Heritage Pool Supply – Supporting pool professionals nationwide Hayward Pool Products – Leading pool and spa innovation Poolside Tech – Smart automation Pool Brain – Service business automation US Motors – Neptune variable-speed motors for energy savings