Your Business Your Life

After 45 years of running his Massachusetts collision shop, Tom Ricci knew it was time to start planning the next chapter, but like many long-time owners, he wasn’t sure how to step back without losing himself or the business.In this episode, Matt DiFrancesco talks with Tom about the real-life journey of transitioning out of a decades-old shop, the surprising discovery that he was still needed in the business 42% of the time, and how that realization shaped his exit strategy. Tom shares how he found Matt, why he chose to sell rather than become a “missing in action” owner, and how assembling the right team gave him structure and direction throughout the process.Tom also reflects on life after the sale, the importance of building a post-business identity, and why owners should never wait until burnout to start planning. His story is a practical, candid roadmap for any shop owner thinking about their future, their lifestyle, and their legacy.Matt and Tom also talk about:(06:38) Why identifying the real results of exit planning changes your transition(07:43) How evaluating lifestyle needs and business value shapes your long-term vision(10:37) Why most owners regret selling, and how defining post-shop identity prevents it(13:49) How planning before burnout protects your leverage and your future options(16:17) Why exit planning is an ongoing journey and why having a Plan B mattersIf Tom’s story resonates with listeners and they’d like to discuss their own situation, they can schedule a call with Matt at https://highliftfinancial.com/. He offers a complimentary 30-minute conversation to understand where they are, where they want to go, and whether working together might be a good fit. And even if it isn’t, Matt always ensures they’re pointed in the right direction for their next steps.Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:Tom Ricci is a former collision shop owner from Massachusetts who successfully ran his family-owned business for 45 years before transitioning into retirement. With decades of hands-on leadership and industry experience, Tom brings a candid, real-world perspective on what it truly takes to step back from a long-standing business. After selling his shop to a third party, he now explores opportunities to stay connected to the industry, potentially through consulting, while redefining his next chapter beyond ownership.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Most business owners think they can handle their exit plan on their own—or with the help of a CPA or attorney. But without the right expertise and coordination, that DIY approach often leads to missed opportunities, legal headaches, and costly mistakes.In this episode, Matt Di Francesco explains why going solo on your exit plan rarely works. He shares real-world examples of owners who tried to manage their transitions themselves, and the financial and emotional fallout that followed. Matt reveals how having the right team of experts can protect your wealth, your legacy, and your peace of mind.Matt also talks about:(00:51) Why your exit plan needs a coordinator to put all the pieces together(02:28) The key difference between tax preparers and long-term tax planners(04:28) Why dedicated experts matter for tax, estate, and legal planning(06:32) How emotional attachment can stall your business transition(10:34) How expert negotiation structures deals in your favor(11:34) Why succession planning should start the day you open your doors(12:39) How burnout and rushed exits cost you real value(13:52) Why defining your post-exit vision is key to lasting fulfillmentConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission

The collision repair industry is evolving fast—ADAS technology, OEM compliance, and rising safety standards are reshaping how vehicles are repaired and calibrated. But as complexity grows, efficiency and trust have never been more important.In this episode, Matt DiFrancesco talks with John Voulgarakis, co-founder of Lightning Auto Service, about how his company is helping collision centers save 3.8–5.6 days per vehicle through innovation and precision. John shares his journey from technician to overseeing 160+ OEM-certified centers and explains how Lightning’s approach—same-day service, self-scheduling, and detailed photo documentation—is redefining ADAS calibrations.He also discusses the critical role of education, process discipline, and legislative advocacy in ensuring shops not only meet OEM standards but also strengthen safety, profitability, and trust across the collision repair industry.Matt and John also talk about:(03:01) Why innovation and precision save shops 3.8–5.6 days per vehicle(04:22) How same-day service and self-scheduling streamline workflow efficiency(05:10) Why photo documentation improves transparency and trust(06:45) How John’s journey from technician to leader shaped his approach to process and people(08:03) Why education and proper process drive both safety and profitability(09:27) How OEM compliance is becoming a business advantage, not just a requirement(10:18) Why collaboration with legislators and associations protects the industry’s future(11:42) How Lightning Auto Service helps shops stay ahead of evolving repair standards(12:55) Why the future of collision repair depends on speed, accuracy, and accountabilityConnect With John VoulgarakisLinkedIn: https://www.linkedin.com/in/johnhv1991/Website: https://www.lightningautoservice.com/Email: john@lightningautoservice.comConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:John Voulgarakis began his career as an automotive technician and quickly advanced into estimating and management roles with local collision centers. His expertise expanded as he took on leadership roles overseeing more than 160 OEM-certified shops, ensuring strict compliance with manufacturer repair procedures. A strong advocate for precision and safety, John co-founded Lightning Auto Services alongside partners Christopher Fox and Aaron Bell. Their mission is to raise the bar for ADAS calibrations and OEM compliance—delivering repairs rooted in trust, quality, and an uncompromising commitment to doing the job right.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

The collision repair industry is transforming—advanced technology, connected cars, and electric vehicles are redefining what it means to “fix it right.” But as the industry evolves, raising repair standards and collaboration remain essential.In this episode, Matt DiFrancesco talks with Frank Phillips, a 35-year industry veteran with experience at Caliber, Rivian, and ADAS, about how shop owners can adapt and lead through change. Frank shares insights on professional development, specialization, and the growing need for education—both for technicians and consumers.He also discusses the critical role of industry associations and legislative advocacy in shaping the future, ensuring that repair quality, safety, and professionalism continue to move the entire industry forward.Matt and Frank also talk about:(03:18) Why shop owners can’t afford to coast anymore(03:42) How diverse experience sharpens perspective in a changing industry(08:47) How professionalism replaced the “hobby shop” mindset(09:15) Why knowing what you don’t know drives growth(09:56) The shift toward specialization, EVs, and certification(12:05) Why there’s no such thing as a simple fender bender anymore(12:29) How shop owners can get paid for proper repairs(14:10) Why educating consumers builds empathy and trust(19:39) How pre-framing the customer prevents conflict later(20:35) Why associations must lead consumer education(23:42) Why a united industry voice builds credibility and consistency(27:31) How collaboration among repairers, insurers, and OEMs protects consumers(28:38) Why slowing down early saves time and money later(30:48) How doing repairs the right way leaves the industry strongerConnect With Frank PhillipsLinkedIn: https://www.linkedin.com/in/frank-phillips-17b33341/Email: frank.phillips72@gmail.comConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:With over 35 years in the Automotive Collision industry, Frank Phillips has built a career rooted in gratitude, service, and leadership. Deeply thankful for the opportunities this industry has provided to him and his family, he remains committed to honoring the legacy of the icons who paved the way before him.Today, Frank focuses on giving back—mentoring others, sharing hard-earned insights, and encouraging the next generation of collision repair professionals to continue raising the standard and strengthening the reputation of the trade. Passionate about collaboration and progress, he believes the industry thrives when its members support one another, ensuring transportation—the backbone of modern life—continues to move the world forward.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Most shop owners have a CPA, an attorney, and maybe a financial advisor—but without a conductor, progress stalls. That’s why you need someone to act as the conductor, bringing all the pieces together.In this episode, Matt Di Francesco shares how the right advisor can quarterback the process, providing emotional guidance, holistic oversight, strategic vision, and accountability—so you avoid costly mistakes and move forward with clarity.Matt also talks about:(02:07) Why your financial life needs a conductor(03:20) Four reasons to hire an advisor (04:20) How personal vision acts as your GPS for life and business(06:15) Why holistic oversight keeps your plan  working together(10:02) How accountability helps you overcome procrastination and blind spots(13:25) How a certified exit planner helps you navigate tax and legal complexitiesConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

The collision industry has evolved from handwritten estimates to automation, but one thing remains constant—people.In this episode, Matt DiFrancesco talks with John Stuef, a 40-year industry veteran, about what decades in business taught him about leadership, human behavior, and motivation. John shares how neurochemistry shapes culture, why balance and health matter, and how lessons from dog training apply to leading teams.He also offers practical advice for shop owners on succession planning, valuing their business, and finding purpose beyond the shop.Matt and John also talk about:(02:16) How the book From Doing to Leading came about(04:40) Why technical skill isn’t enough(06:03) Can leadership really be learned?(06:32) How recognition triggers chemistry that builds culture(07:52) Why fear shuts people down—and how leaders can unlock growth(11:47) Choosing response over reaction: reframing daily challenges(14:40) The connection between physical health and stronger leadership(20:16) The blind spots that cost shop owners value(23:16) Why succession planning starts on day one(25:18) The “rule of threes” and why purpose drives new venturesConnect With John StuefLinkedIn: https://www.linkedin.com/in/john-stuef-b8a84a47/Check out John’s book: From Doing to Leading: Your Guide for Inspiring People on the Front Lineshttps://a.co/d/gmOfzCxConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:John Stuef is a 40-year veteran of the collision repair industry and a seasoned entrepreneur. After building and successfully exiting a multi-shop operation, he went on to hold leadership roles with Caliber and AutoNation before branching into new ventures. Today, John has diversified his career into health and fitness, product development, and dog training through his business, The Dog Captain.He is also the author of From Doing to Leading, a book that explores leadership through the lens of neurochemistry and human behavior. A strong advocate for holistic well-being, John emphasizes the importance of health, balance, and purpose alongside financial success. His unique blend of industry expertise, leadership insights, and personal development journey offers powerful lessons for business owners preparing for their next chapter.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Going to industry conferences can be one of the most valuable investments you make in your shop’s future. Stepping away during the busy season might feel impossible, but the connections, insights, and strategies you gain at these events often pay dividends long after you return home.In this episode, Matt Di Francesco breaks down why events like these are worth your time. He shares the five key benefits of attending—from discovering new technology and legislative updates to networking with peers, empowering your technicians, and even inspiring the next generation of your family to take part in the business.Matt also talks about:(01:56) How conferences help you work on the business(04:13) How after-hours networking drives breakthroughs(05:15) Why bringing techs to conferences expands team knowledge(06:04) How shared insights boost innovation(06:43) Why investing in people builds pride and productivity(07:52) How conferences can inspire the next generationUpcoming conferences:The Texas Auto Body Trade ShowSeptember 12-13, 2025https://www.abat.us/trade-show/Music City Collision ConferenceSeptember 26-27, 2025https://mytcra.com/music-city-collision-conference/SEMA Show 2025November 4-7, 2025https://www.semashow.com/Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Most shop owners spend years building their business—but when it’s time to exit, many are caught off guard by the emotional toll of letting go. In fact, 75% of owners regret their decision within a year, often due to a loss of identity and a lack of purpose after the exit.In this episode, Matt Di Francesco explores the emotional challenges of transitioning out of your shop. He shares real stories of owners who struggled with their identity after exiting, and how tools like personal vision statements, family conversations, and peer support networks can ease the process. Matt also talks about:(01:55) Why 75% of business owners regret selling within a year(03:33) Why your post-shop life should be the starting point of any exit plan(04:24) How a personal vision statement helped one owner rethink his exit (05:35) Why family involvement can shift the future of your business(07:14) How financial planning helped one owner balance fairness and legacy(08:16) Why emotional support is the most overlooked part of succession planningConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

echnicians are the heartbeat of the collision repair industry, but they’re often underserved when it comes to education, support, and long-term growth. As the demand for skilled labor rises, the need to invest in technician development has never been more urgent.In this episode, Matt Di Francesco talks with Jason Bartanen, founder of Collision ProAssist and veteran technical educator, about his mission to better support technicians through virtual training, live coaching, and real-time guidance. He shares his vision for a more connected, empowered technician community, and how the industry can step up to support its most vital workforce.Matt and Jason also talk about:(02:09) What inspired the launch of Collision ProAssist(03:36) Why technicians remain the most underserved in the industry(04:53) How technician training must be tailored to the tools and the car(07:35) What happens when techs don’t get trained on new equipment(08:07) Inside the Back Bay program and its community approach(10:57) Why direct access to tool and product experts matters (14:37) Why better tech support leads to stronger ROI for the shops(15.56) The biggest gaps in financial literacy among techs(24:53) Why a supportive future is key to attracting new techs(27:52) Why now is the best time to own an independent shopConnect With Jason BartanenWebsite: https://www.collisionproassist.com/Email: jason@collisionproassist.comLinkedIn: https://www.linkedin.com/in/jason-b-bartanen-03519935/Sign up for Back Bay Free 7-Day Trial (No credit card required)https://whop.com/collisionproassist/https://whop.com/backbaytrial/Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:Jason Bartanen is a respected leader in the collision repair industry, with over two decades of experience dedicated to technical education and innovation. Growing up in his family’s body shop, Jason developed a passion for the field early on, which led to a 23-year tenure at I-CAR, where he made significant contributions in technical writing, curriculum development, and building relationships with OEMs.Today, as the founder of Collision Pro Assist, Jason is focused on empowering technicians through virtual training, live coaching, and his innovative Back Bay subscription model—designed to help shops navigate and apply OEM repair procedures with confidence. His mission is centered on delivering accurate, vetted information to the next generation of collision professionals.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Collision shop owners exploring succession planning are hearing more about ESOPs—and for good reason. These employee stock ownership plans offer a unique way to create liquidity while keeping the business intact and rewarding the team that helped build it.In this episode, Matt Di Francesco sits down with Steven Golden, ESOP expert and managing director at CSG Partners, to break down what makes these plans so powerful. From Section 1042 tax rollovers to retaining a role in the business post-sale, Steven shares how ESOPs can support a smooth exit and a lasting legacy.Matt and Steven also talk about:(02:09) The core benefits of ESOPs and Section 1042(03:30) Why a C-Corporation structure is essential for ESOPs(05:16) How the ESOP trust and trustee work in the sale process(07:51) Where does the ESOP get its money to buy shares (11:25) The financial complexities and costs of setting up an ESOP(14:55) Are smaller collision shops eligible for ESOPs too?(21:19) Why ESOPs are a win-win for owners and employees(22:35) How employee shares grow and get paid out in retirement(24:53) Addressing ESOP misconceptions and early advice for shop ownersConnect With Steven GoldenWebsite: https://www.csgpartners.com/Phone: 516-680-8276Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:Steven Golden brings decades of experience in accounting, tax strategy, and employee ownership planning to his role on the investment banking team at CSG Partners. A longtime advisor on CSG-led transactions, Steven now works directly with middle-market companies to implement and optimize ESOP (Employee Stock Ownership Plan) strategies.Before joining CSG in 2022, Steven spent over 25 years at CBIZ MHM, where he served as Managing Director and held various leadership positions. There, he built a national reputation working with high-net-worth individuals, closely held businesses, and public companies specializing in insolvency, estate planning, and ESOP design. He’s also served as a trusted expert witness and tax consultant for law firms nationwide.Originally from Buffalo, New York, he has spent much of his professional life in Southern California and now resides in Las Vegas. He is a member of the American Institute of CPAs and remains a respected voice in the ESOP and accounting communities.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Internal transfer of a business might seem like the ideal way to keep your legacy alive—but without a clear plan and the right guidance, things often fall apart.In this episode, Matt DiFrancesco explores one of the most overlooked — and often misunderstood — succession strategies: the internal transfer. Whether to family members or key employees, transferring your shop internally presents unique challenges. But with the right planning, it also offers the opportunity to preserve your legacy, take care of your people, and avoid the emotional and financial pitfalls that come with selling to a third party.Join Matt as he shares real stories, generational insights, and practical frameworks to help you decide whether an internal transfer is right for you — and how to execute it well.Matt also talks about:(01:09) Why selling to a third party may not be your best option(03:07) The value of generational businesses(04:08) Why the next generation doesn’t want what you had(06:26) Redefining ownership to attract leaders(08:09) How to balance family dynamics in an internal transfer scenario(09.08) How to choose the right successor without creating resentment(10:26) Why working with a certified exit planner can make all the differenceConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Repair shop owners today face a new kind of complexity: how to keep up with rapidly advancing vehicle technology without falling behind in training, tools, or talent.As modern vehicles become “computers on wheels,” the pressure to repair them properly is growing. Systems like ADAS and interconnected sensors demand up-to-date knowledge and precise calibration—raising the stakes for every technician in the bay.Join Matt Di Francesco and Pam Oakes, SME Auto technical app engineering consultant $ business intelligence, as they explore what it takes to stay ahead in a high-tech repair world—and why elevating the industry's image starts with investing in continuous learning.Matt and Pam also talk about:(02:23) The risks body shops face when repair protocols aren’t followed(03:05) Why body shops should commit to training(05:24) The worst thing that a technician can ever experience(07:58) Why ASE Certification matters more than a recommendation(14:44) Why we won’t see a fully autonomous car in the next 5 years(23:34) Why today’s technicians are comparable to rocket scientists(24:12) How younger technicians bring fresh ideas to the shop(25:10) How can independent shops thrive in the future(27:46) An important reminder when searching for training onlineConnect With Pam OakesLinkedIn: https://www.linkedin.com/in/pamoakesase-eet/Website: https://www.autoINENG.ioEmail: autoINENG@gmail.comConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYoutube: @highliftfinancialAbout the guest:Pam Oakes is a Subject Matter Expert Consultant in Automotive App Engineering and Business Intelligence at autoINENG.io, where she helps drive innovation across the automotive industry. With decades of hands-on experience, Pam specializes in ADAS and HVAC systems and serves on the National Science Foundation’s NCAT advisory committee as well as the SAE International Task Force.In addition to her consulting work, Pam is a developer designer at Automotive Aids, where she and her team hold two pending patents for OEM sensors and have created a nationally recognized invention that is now available in major retail outlets like Ace Hardware. Pam is passionate about equipping the automotive industry with cutting-edge solutions and sharing her expertise to elevate standards and practices across the field.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

DIY exit planning is a path many independent collision shop owners take—especially when they’re looking to sell to key employees or keep the transition “in-house.” But without the right structure and support, these plans often stall out or fall apart entirely, leaving owners frustrated and without the outcome they hoped for.In this episode, Matt DiFrancesco shares a real-life story of a shop owner who initially engaged with his process to sell the business to key employees—but ultimately decided to go it alone. Matt explains why these do-it-yourself exit plans rarely succeed and what shop owners overlook when they try to navigate the process without professional guidance.Join Matt as he unpacks why DIY strategies so often lead to disappointment, what a successful transition really takes, and how the right team can help you exit your business on your terms—with confidence and clarity.Matt also talks about:(01:22) The dangers of DIY Exit Planning(02:06) How a lack of expertise can lead to failure(02:40) How emotional involvement can lead to unrealistic expectations(04:34) Why a shop’s revenue means nothing to your valuation(05:47) The importance of understanding your market(07.04) How shops are leaving money on the table without expert negotiation(07:56) Why having sufficient succession planning is critical(08:38) Why you can’t set unrealistic time frames when it comes to exit planning(10:01) Why it’s crucial to have a clear picture of the life you want post-exit(12:17) How working with a team that can guide your transition lead to successConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Business owners planning their next chapter often face a tough decision: how to exit without compromising their legacy or selling to private equity.As baby boomers age out of ownership, many are turning to Employee Stock Ownership Plans (ESOPs) for their unique blend of liquidity, tax benefits, and cultural continuity. Yet, understanding the mechanics and long-term impact of an ESOP can feel overwhelming.Join Matt Di Francesco and Kelly Finnell, Premier ESOP Consultant and President at EFS ESOP Consultants, as they explore how ESOPs offer business owners a powerful way to exit on their terms—while turning employees into owners and preserving what matters most.Matt and Kelly also talk about:(02:30) Why are more business owners turning to ESOPs(05:45) What is an ESOP?(06:29) Three key ways ESOPs provide more than just a retirement plan(07:58) How ESOPs provide a powerful performance incentive(08:19) Can a 401(k) and an ESOP work together?(09:33) How are ESOP shares distributed among employees?(10:56) How ESOP shares are valued(12:28) Who should be the trustee of your ESOP trust(19:03) Why 95% of 100% ESOP-owned companies are S-Corps(22:03) What type of business would be a good candidate for an ESOP?(26:26) The four key questions addressed during the ESOP feasibility study() How long does an ESOP feasibility study and implementation take?Connect With Kelly FinnellLinkedIn: https://www.linkedin.com/in/esopcoach/Website: https://execfin.comOrder Kelly’s book - The ESOP Coach here: https://www.amazon.com/ESOP-Coach-Ownership-Succession-Planning/dp/0578046997Check out these other resources as referenced in this episode:National Center for Employee Ownership - https://www.nceo.org/The ESOP Association of America - https://www.esopassociation.org/Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYoutube: @highliftfinancialAbout the guest:Kelly Finnell is widely regarded as the nation’s premier ESOP consultant, with over 40 years of experience helping business owners design and implement Employee Stock Ownership Plans. He has presented at more than 300 conferences across the U.S. and internationally, sharing his deep expertise in ESOP strategy and succession planning.Kelly is the author of The ESOP Coach: Using ESOPs in Ownership Succession Planning, published in 2010—a definitive guide that continues to be a go-to resource in the field today. He is also an Accredited Investment Fiduciary®, a designation awarded through the Center for Fiduciary Studies at the University of Pittsburgh, demonstrating his commitment to always acting in the best interest of his clients.A magna cum laude graduate of the University of Memphis, Kelly brings both academic rigor and decades of hands-on experience to every engagement. If you're considering an ESOP for your business, Kelly is truly the guy you want in your corner.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.

Planning for life after shop ownership is something many independent collision shop owners overlook—until they’re already in the process of selling. But without a clear vision, the transition can be overwhelming and leave former owners wondering, “What’s next?”In this episode, Matt DiFrancesco shares insights from the Northeast Conference, where he and Laura Gay led a discussion on preparing for life beyond the shop. They addressed common concerns from shop owners, including burnout, the challenges of third-party sales, and the uncertainty of what comes after stepping away from the business.Join Matt as he shares key takeaways from the event, explores the questions that resonated most with attendees, and guides shop owners on designing a fulfilling and purposeful post-shop life.Matt also talks about:(01:50) Why most shop owners fail to design their post-shop life(02:25) The importance of having a post-shop vision before you sell(03:00) The power of planning your exit the right way(04:09) The first step in planning(05:06) Life after the sale: What comes next?Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialDisclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategies discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Attracting and retaining talent is a persistent challenge in the collision repair industry, and industry engagement plays a critical role in overcoming this issue.The struggle to find skilled technicians and support technical education programs leaves many shop owners feeling overwhelmed and unsure of how to bridge the workforce gap. Without a steady pipeline of trained professionals, the industry's future is at risk.Join Matt Di Francesco and Brandon Eckenrode, Executive Director of the Collision Repair Education Foundation (CREF), as they discuss the power of local industry involvement, offering practical strategies for shop owners to mentor students and secure a sustainable future for the collision repair industry.Matt and Brandon also talk about:(01:54) Why is finding talent in the collision repair industry such a challenge?(03:14) The crucial role of combining iCAR and ASE training with ADAS advancements(05:21) How can we shift the negative perception of being a “grease monkey”?(07:06) What initiatives is CREF taking to tackle the talent shortage(08:47) How CREF recruits students and connects them with shops after graduation(10:53) How can shop owners engage with local schools to attract talent?(14:35) Can young hires' fresh ideas create a mutually beneficial learning environment?(17:35) How can educators, industry leaders, and recruiters collaborate to attract your techs?(19:07) What’s the best way for a shop owner to get involved in supporting new talent?Connect With Brandon EckenrodeLinkedIn: https://www.linkedin.com/in/brandon-eckenrode-9b51107/Email: brandon.eckenrode@i-car.comWebsite: https://collisionrepaireducationfoundation.org/Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYoutube: @highliftfinancialAbout the guest:Brandon Eckenrode began his career in 2002 with I-CAR's marketing department before joining CREF in 2009. Since then, he has been dedicated to supporting collision programs at high schools and colleges across the U.S., helping to train and develop the next generation of technicians.As Executive Director, Brandon is committed to promoting the collision repair industry as a viable career path and addressing the workforce shortage by attracting new talent. Under his leadership, CREF is focused on strengthening educational initiatives and ensuring a sustainable future for the industry. Brandon is a familiar face at industry events and shows, where he actively engages with stakeholders to advance CREF’s mission.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Managing costs and staying profitable is a constant challenge for independent collision shop owners, and education plays a crucial role in overcoming these hurdles. In this episode, John Shoemaker shares his passion for helping shop owners educate themselves and their customers about the value of their services—ensuring they are properly compensated for their work.With years of experience in business development. John has helped many shops refine their processes and improve their bottom line. He understands the importance of accurate invoicing, validating costs, proper documentation, and building strong relationships with claims adjusters.Join Matt DiFrancesco and John Shoemaker, AMAM, Business Development Manager - BASF Automotive Refinishes North America, as they explore the power of education in the collision industry, offering practical advice on how shop owners can stay ahead, maximize efficiency, and confidently communicate their value to customers.Matt and John also talk about:(05:38) Why do shop owners struggle with charging through invoices?(08:52) The two towers in the insurance world(11:53) Why proper documentation is the key to success(13:25) Should shop owners invest in sales training for their staff?(16:27) The benefits of finding your niche(18:43)  Why owners should start educating their customers on what sets their shop apart(24:17) How to develop better relationships with different claims managers(28:33) Where can shop owners learn to improve documentation, billing, and repair planning?(30:29) Why shop owners should invest in personal development(33:30) What is appraisal burnout?(35:51) The power of paying it forward in the industryConnect With John ShoemakerLinkedIn: https://www.linkedin.com/in/john-shoemaker-amam-a0800020/Email: john.a.shoemaker@basf.comPhone: 7574357118 (Mobile)Connect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYoutube: @highliftfinancialAbout the guest:John Shoemaker is the Business Development Manager for BASF Automotive Refinish Coatings - North America and has been in the automotive repair industry since 1973. His career began as a helper in a small body shop in California before serving in the U.S. Air Force as a technician, vehicle maintenance manager, accident investigator, technical instructor, and management system analyst. After returning to the civilian sector, he managed several dealership collision centers, served as a dealership service director, and founded JSE Consulting, where he provided training in damage analysis, marketing, lean implementation, and collision center management. John has contributed to industry advancements by assisting CCC Information Services in developing the Production Assistant system and working with DuPont Performance Coatings to validate data connector needs. He holds an Accredited Master Automotive Manager certification and has presented training programs at SEMA, NACE, AASP/NJ Northeast, and other industry events.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

As we enter the new year, many repair shop owners are focused on setting growth and success goals; one challenge remains at the forefront: finding and retaining talent.  It’s an issue facing nearly everyone in the industry, which makes today’s guest, Stan Russell, the perfect person to kick off the year.  With decades of experience as a technician, educator, and mentor, Stan has made it his mission to develop solutions that benefit both shop owners and young technicians. His passion for cars has driven him to create impactful apprentice programs that teach essential skills, including business and financial literacy.  Join Matt DiFrancesco and Stan Russell, Director of Training and Apprentice Development at CollisionRight,  as they share their insights on building strong teams, setting realistic goals, and shaping the future of the industry through mentorship and education. Matt and Stan also talk about: (03:17) What needs to change to attract young talent into the collision repair industry? (04:49) Why teaching the business perspective is crucial for training young technicians (07:39) An advice to help young people future-proof their careers in collision repair (12:38) Why rapid technician training programs are setting up the industry for failure (14:04) How can experienced technicians help secure the future of the industry (15:53) The challenges educators face when running high school automotive programs (19:57) Why a college degree is no longer the only path to career success (22:56) Why is training the right person to run your business worth the investment? (23:53) How can independent shop owners find and attract trained young talent? Connect With Stan Russell LinkedIn: https://www.linkedin.com/in/stan-russell-08246326/ Website: https://collisionright.com/ Connect With Matt DiFrancesco: matt@highliftfin.com (814)201-5855 LinkedIn: Matt DiFrancesco LinkedIn: High Lift Financial Facebook: High Lift Financial  Instagram: @high_lift_financial Youtube: @highliftfinancial About the guest: Stan Russell began his journey in the collision repair industry in 1984 as an apprentice technician after graduating from Lincoln County High School in Fayetteville, Tennessee. His entrepreneurial spirit soon led him to launch his own repair shop in 1989, marking the start of a dynamic and influential career. One of his most groundbreaking contributions came in 2015 when he became the pilot instructor for the Service King Start Program. This innovative initiative, the first industry-funded collision repair program in the U.S., was based in high schools, introducing young people to the opportunities available in the trade. In the fall of 2023, Stan joined CollisionRight, a regional MSO headquartered in Dublin, Ohio, where he now leads the design and implementation of their Right Start Apprentice Programs. His mission is clear: to make a lasting positive impact on the industry and the next generation. Stan is passionate about highlighting the specialized nature and financial potential of careers in collision repair. He aims to shift perceptions—whether among young people or shop owners—about the lucrative and rewarding opportunities this industry offers. Disclaimer: All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here. High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Welcome to this third and final installment of our educational series on structuring business for tax efficiencies.  In the previous sessions, we covered the complexities of C Corporations, including their benefits, drawbacks, and scenarios where they might be appropriate. In this episode, Matt and Stuart Sorkin, a seasoned attorney, CPA, and founder of Business and Legal Advisors, LLC, focus on Buy-Sel Agreements highlighting their importance and addressing common misconceptions. This topic is especially beneficial for business owners working with partners, employees, or family members who are shareholders as they learn a few practical strategies to help protect against unexpected events that could shake up ownership or create challenges for the business. Matt and Stuart also talk about: (01.29) Is succession planning the antithesis of a business owner’s strengths? (02:03) What is the Monte Carlo Analysis? (04:41) The question that will help you define your true business value (12:45) Why should business owners have Buy-Sell Agreements? (15:54) Why Stuart is a big proponent of always having a reverse offer (22:55) The agreement that Stuart missed which led to 7 years of litigation (29:51) Two types of insurance business owners must always consider (31:14) The issue with third-party financing (33:12) The one requirement to ensure growth and maximize the value of your business (33:58) Why it is crucial to build a team to help plan for your business’s future Connect With Stuart Sorkin Website: https://businessandlegaladvisors.com/ Personal Website: https://stuartsorkin.com/ Phone: (301) 320-1152 Email: info@businessandlegaladvisors.com LinkedIn: https://www.linkedin.com/in/stuart-sorkin-84a528/ Schedule a call with Stuart: https://calendly.com/stuart-sorkin Connect With Matt DiFrancesco: matt@highliftfin.com (814)201-5855 LinkedIn: Matt DiFrancesco LinkedIn: High Lift Financial Facebook: High Lift Financial  Instagram: @high_lift_financial Youtube: @highliftfinancial About the guest: Stuart H. Sorkin is the founder of Business and Legal Advisors, a firm that assists small and mid-size businesses with growth strategies.  With over 40 years of experience as an entrepreneur, CPA, and attorney, he specializes in business entity formation, mergers and acquisitions, tax and estate planning, and asset protection.  He co-authored Expensive Mistakes When Buying & Selling Companies…and How to Avoid Them in Your Deals and has been featured in publications like the Wall Street Journal and USA Today.  Stuart also serves on the Board of Trustees for the Jack R. Anderson Charitable Foundation. He holds a B.S.B.A. in Accounting and Finance, a law degree, and an LL.M. in taxation. Disclaimer: All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here. High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC. Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Welcome back to part two of our special three-part educational series, where we continue exploring how business owners can optimize their structures for long-term success. While tax rates were covered in the previous episode, this conversation takes a closer look at other crucial factors that impact business owners, such as transfer strategies, control, and long-term financial planning. In this session, Matt is again joined by Stuart Sorkin, a seasoned attorney, CPA, and founder of Business and Legal Advisors, LLC, to dive deeper into the key differences between C Corps, S Corps, and LLCs. They also break down how the right entity structure can not only reduce tax liability but also provide shop owners with the flexibility to step back from day-to-day operations while ensuring future growth and stability. Matt and Stuart also talk about: (01.09) A big problem in raising investor capital with S-Corps (03:08) What is a non-qualified deferred compensation plan? (07:24) How strategic tax and equity planning can protect your business and key talent (11:49) The role of a strong partnership agreement (16:18) How to transition ownership while staying in control of the business (21:13) Key considerations for different stock classes (23:51) How employee agreements can protect your deal and boost valuation (28:45) How to turn key employees into owners without breaking the bank (31:42) How a holding company structure unlocks growth and employee equity (33:11) Why your CPA or attorney may not recommend a C-Corp Connect With Stuart Sorkin Website: https://businessandlegaladvisors.com/ Personal Website: https://stuartsorkin.com/ Phone: (301) 320-1152 Email: info@businessandlegaladvisors.com LinkedIn: https://www.linkedin.com/in/stuart-sorkin-84a528/ Schedule a call with Stuart: https://calendly.com/stuart-sorkin Connect With Matt DiFrancesco: matt@highliftfin.com (814)201-5855 LinkedIn: Matt DiFrancesco LinkedIn: High Lift Financial Facebook: High Lift Financial  Instagram: @high_lift_financial Youtube: @highliftfinancial About the guest: Stuart Sorkin brings over 40 years of experience as an angel investor, entrepreneur, CPA, and attorney, specializing in assisting business owners with growth and exit strategies.  In 2018, he founded The Business and Legal Advisors, a consulting firm focused on the financial and legal protection of business owners, executives, and entrepreneurs.  He has expertise in areas such as business entity formation, mergers and acquisitions, tax planning, succession planning, and estate planning.  Stuart is the co-author of Expensive Mistakes When Buying & Selling Companies...and How to Avoid Them in Your Deals and has spoken at various professional groups on exit strategies and asset protection.  He has been featured in top media outlets, including the Wall Street Journal and USA Today, for his insights on tax-related matters. Disclaimer: All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here. High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC. Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.