The Better Than Rich Show

Struggling to hire the right people in your home service business? In this episode of the Better Than Rich Show, host Mike Abramowitz sits down with Dan Mayville, founder of Top Built Teams, to dive into the power of psychometrics and how small business owners can use behavioral science to make smarter hiring decisions, improve team dynamics, and reduce costly mis-hires.You'll learn how tools like Culture Index help business owners hire for compatibility, not just skillset — and how this one shift can save thousands in turnover costs and wasted time.Whether you’re a solopreneur scaling your first team or leading a multimillion-dollar trade business, this conversation will help you attract, retain, and develop A-players who actually fit your culture and goals.🔥 Topics Covered:What are psychometrics & why they matter in hiringThe biggest hiring mistakes home service owners makeCase studies from the trades (plumber story)Visionary vs integrator dynamicsHow to structure job postings to attract the right peopleWhy gut instinct fails & data winsRole evolution as your business scalesTools like Culture Index & how they work🎯 Key Takeaways:Learn the cost of a bad hire (hint: it's more than you think)Use psychometrics to avoid mismatched team membersImprove your hiring funnel from job ad to onboardingAlign your people strategy with your growth goalsDiscover how to stop settling and build the right "band"🔗 Resources & Links:🎯 Learn more or take the free assessment: https://www.topbuiltteams.com🎙️ Watch all podcast episodes: Better Than Rich YouTube📈 Work with Better Than Rich: https://www.betterthanrich.com/

Ted Miller III, renowned business strategist and co-creator of Business Mastery TM3 with Tony Robbins and Chet Holmes joins Mike Abramowitz on this episode of The Better Than Rich Show to share decades of wisdom from working with over 25,000 entrepreneurs. Ted is known for helping service-based business owners build scalable systems, create rockstar teams, and skyrocket revenue through expert sales strategies. Ted reveals how blue-collar business owners can scale into multi-million-dollar operations using better sales systems, smarter hiring processes, and powerful strategic marketing.Whether you're stuck at 1–3 million or just getting your business off the ground, Ted delivers actionable frameworks around:Turning technicians into sales expertsBuilding a sales process that sells itselfHiring A-players using rejection psychologyCreating irresistible marketing using a 30-point copywriting formulaShifting from “I have to” to “I get to” in your businessPerfect for the blue-collar entrepreneur ready to implement white-collar systems.Key Takeaways:How to design a sales process any technician can followThe two traits every A-player hire must haveWhy most marketing messages fail — and how to fix yoursHow to create a business that thrives without youThe difference between confidence and compassion in leadershipResources Mentioned:Ultimate Sales Machine by Chet HolmesInfluence by Robert CialdiniSeller to Stellar by Jordan Winar30-point Marketing Recipe – email Ted at tedmiller@tedmiller3.comConnect with Ted on LinkedIn: linkedin.com/in/tedmiller3

In this powerhouse episode of The Better Than Rich Show, Mike Abramowitz sits down with Ryan Englin, author of Hire Better People Faster and founder of Core Matters, to unpack why contractors are struggling to hire and retain top talent. From discovering your company’s core values to actionable hiring tactics, cultural frameworks, and mindset shifts that will help you build a rock-solid team. Learn how to identify your Core, recruit effectively, onboard with purpose, and why your people are your product.What You’ll Learn:Why the labor “shortage” is really a retention problemThe CORE model for attracting and retaining talentHow to use purpose, vision, and values to drive hiring decisionsThe #1 tactic for finding a qualified tech today (yes, poaching)How to run behavior-based interviews that filter out the wrong peopleReal roleplays you can use to recruit, onboard, and build trustResources & Mentions:Hire Better People Faster – Get the BookRyan Englin on LinkedIn – linkedin.com/in/ryanenglinCore Matters Website – www.corematters.com

Personal Alignment & Congruency | The Better Than Rich Show Ep. 14 Congruency is King! 0:00-1:29 Update on Mike and his travels. 1:30-2:14 Starting on the topic of Living A Fulfilled Life 2:15-3:24 The unknowns of congruency. 3:25-4:01 Personal congruence. 4:02-5:21 Congruency vs. hypocrisy. 5:22-7:14 Recovering from moments of hypocrisy. 7:15-8:24 Reconciliation 8:25-10.08 The market place’s bs detector. 10:09-12:00 Holding agreements we create with ourselves. 12:01-13:00 Identity conditioning and understanding. 13:01-14:15 Lifestyle reveals values. 14:16-18:21 Consequences of ignoring or forgetting values and congruence. 18:22-18:51 Building trust in ourselves. 18:52-19:59 Checking in on the relationship we have with ourselves. 20:00-22:42 Reflecting on our behavior and choices. 22:43-29:00 Tapping into deep curiosity. 29:01-32:16 Knowing what you have to offer. 32:1738:24- How to bring congruence into the business. 38:25-42:07 Using the business as a vehicle to personal congruence. 42:0646:33- Deepening the meaning behind what you’re doing. All Podcast Platforms: https://anchor.fm/betterthanrichshow   Website:  https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Leading Through Change | The Better Than Rich Show Ep. 13 0:00-3:08 Update on Mike’s and Andrew’s lives. 3:09-5:00 Starting the topic How to Lead Through Change. 5:01-5:51 People like change because of the outcome not the transition. 5:52-7:06 Two types of changes to consider. 7:07-10:18 Mike’s experiences and examples regarding making changes within his organization. 10:19-11:48 Natural progression of the design phase. 11:49-12:49 Knowing when the design works based on data. 12:50-13:42 Cross your T’s and dot your I’s before introducing something new to your business. 13:43-16:09 Consistent meetings for each department along with all departments meeting. 16:10-16:59 RAMP period (Transition period). 17:00-19:02 Milestones of the RAMP period (Transition period). 19:03-20:35 MVP How do you know they are ready at each benchmark? 20:36-22:21 Testing/Certifying your employees to ensure they are up to date on changes. 22:22-22:53 Continue to check in and enforce new changes. 22:54-25:03 Examples of quality control. 25:04-25:53 Showing gratitude for hard work. 25:54-30:17 Getting things in writing and documented. 30:18-31:14 Session lab explanation. Technology examples as support to change. 31:15-34:05 How can we make sure everyone is looking at the same thing at the same time. 34:06-24:48 Making the internal and external user experiences as easy as possible. 34:49-36:22 CRN platforms and their importance. All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Data Driven Decision Making | The Better Than Rich Show Ep. 12 How to Create Reports & Analytics for Your Business 0:00-2:28 Intro to How to Create Reports and Analytics for Your Business 2:29-5:28 Making decisions based on data 5:29-6:39 Collecting the proper data 6:40-8:34 Conditional formatting 8:35-9:29 Getting one report from every department everyday 9:30-11:39 Self reporting data 11:40-12:14 Need for systemization based on business size 12:15-15:07 Avoiding human error 15:08-17:09 Data collection creating efficiency example 17:10-18:34 Thinking systematically or hiring someone too 18:35-21:48 Software tools for different businesses 21:49-24:23 Software systemization example 24:24 Knowing your KPIs 26:20  Don’t under complicate the process All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Changing Someone's Life | The Better Than Rich Show Ep. 11 How to Have Transformative Conversations 0:00- 1:04 Live comments mentioned 1:14-1:54  Starting on the topic of how to have transformative conversations 1:55-3:00 Starting with the end In mind 3:01-5:32 Showing up with curiosity and empathy 5:33-6:29 Showing up with presence 6:30-7:44 Assissing ques and staying present 7:45-9:18 How do we know if they are withholding something 9:19-10:39 Paying attention to subtle cues and hints 10:40-12:56 Que’s in Language 12:57-12:52 Nuts and bolts of transformative conversation 13:53-15:01 Building rapport to sync up energy 15:02-16:33 Pre-Frame 16:34-18:21 Agreement to Pre-Frame 18:22-18:43 Discovery 18:44-20:39 Discovery Questions Examples 20:40-21:30 Asking follow up questions for better understanding 21:31-23:49 Example of follow-up questions to enter an individual's paradigm. 23:50-24:49 Getting to the root of the problem 24:50-25:49 Getting connected to emotions 25:50-27:36 Asking consequence-based questions 27:37-29:00 Creating a safe space so people can discuss the pain along with the pleasure. 29:01-31:48 Holding space 31:49-32:24 Stay comfortable and present in potentially awkward situations 32:25-33:09 If they aren’t connected to their emotions there won't be lasting change 33:10-34:19 Checking their commitment, Crossing the point of no return 34:20-35:09 1-10 How committed to this are you 35:10-35:58 Fear that’s holding them back from being 10/10 committed 35:59-36:55 Fake 10 and real 10 37:09-38:03 People have a hard time getting to 10, get good at this convo for more ten’s 38:04-40:00 People sometimes have a hard time with commitment we should acknowledge that 40:00 Create the next steps

Customer Experience Design Principles | The Better Than Rich Show Ep. 10 How To Design An Incredible User Experience 0-3:25 Introduction 3:25-4:35 Intro to how to design an incredible user experience 4:35-8:00 How to Empathize with the User (Relate and Remind) 8:00-8:29 Why does a company give a sub-optimal user experience? 8:30-9:00 Higher Ups forgetting what it’s like being a brand new user 9:00-10:00 Appointment set ups receiving automation 10:07-11:02 Meet your customer where they are at 11:03-12:01 Reducing friction 12:02-13:00 Optimizing user experience 13:01-13:31 Think with the end in mind 13:32-15:00 The importance of word of mouth 15:01-17:39 How do we want our customer to feel at the end of each experience 17:40-18:05 Unavoidable friction 18:06-19:40: Softening the unavoidable friction 19:42-21:10: Concept of Giftology 21:11-22:21: How to execute a system 22:22-22:59: Building long term relationships with systems 23:00-24:00: Technologies 24:01-26:05: Design and invent on the customers behalf to make their experience better 26:08-26:07: We want our customers to be over the moon excited about working with us 26.43-27:31: How to apply this to employees 27:32- 28:20: The importance of internal culture 28:21-29:33: People should be working in their genius 29:35-31:44: Creating space to speak the unspoken 31:45-32:29: Understanding your employees personalities to find their best fit 32:30-34:49: Creating the quickest and most painless onboarding process internally and externally 34:50-36:47: Sometimes your market moves fast so we need to provide value to meet them where they are at 36:48-39:09: People leave because they have better options 39:10-40:36: How to retain employees with ways of compensation 40:37-41:01: If you lead with money as compensation 41:02-41:56: Asking questions to create a incredible user experience 41:57:42:44: Personal mission aligned with business mission All Podcast Platforms: https://anchor.fm/betterthanrichshow Website:  https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

How to Not Compare Yourself to Others | The Better Than Rich Show Ep. 9 Run Your Own Race 1:03-4:00 The problem with comparing to others 4:00- 6:16 Compare self to own projections 6:20- 9:00 How to create projections 9:00-12:00 What would juice me up 30 Days from now 12:30-14:00 Questions to ask for vision casting 14:00-15:30 Documenting Vision with Affirmations 15:30-18:00 Measuring progress with set intentions 18:15 - 20:30 The challenge with comparing to others 20:30- 22:30 Getting rich “slowly” 22:30- 23:20 Negotiating with our own integrity 23:20-29:00 Enjoy the process like Matthew McConaughey 29:00-31:00 Celebration vs Envy 31:00-36:00 Tools to celebrate others 36:00-39:13 Competition = To Conspire with 39:30-43:25 Ways to Offer Value to Those Ahead of You All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

12 Tools & Techniques Every Coach & Leader Must Know | The Better Than Rich Show Ep. 8 The 12 Tools of Coaching 0-1:40 The sport of the election 1:55-2:30 The 12 Tools of being a great coach intro 2:30-6:12 Tool 1: Deep Rapport 6:13-9:08 Tool 2: Framing 9:09-12:54 Tool 3: Softening 12:54-16:47  Tool 4: Couching 16:48-21:40 Tool 5 & 6: Challenge and Support 21:40-30:30 Tool 7 & 8 : Questioning and Teaching 30:30-31:40 Tool 9: Analogies 31:40-33:00 Tool 10: Stories 33:00-33:57 Tool 11: Check in 33:57- 35:19 Tool 12: Meta-Weaving 35:19-End Summary All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

How to Systemize Your Business | The Better Than Rich Show Ep. 7 Timestamps: 0:00-3:57 Shift from business operator to CEO 3:58-6:20 What is a business system? 6:28-9:15 What is a process? 9:15 -11:50 Put talented people in the right roles 11:50-16:00 What is a policy? 16:00-18:30 Having your own personal policy 18:30-19:40 What is a technology? 19:40-24:30 Samples of using technologies inside the business 24:30-25:25 Intro to the Five D’s to Systemizing 25:25-30:30 Phase 1: Design 30:30-38:48 Phase 2: Documentation 38:48-44:00 Phase 3: Dissemination (Training) 44:00-51:10 Phase 4: Defend 51:10-58:30 Phase 5: Develop 58:30-End Our offer to help you

How to Avoid Being Indoctrinated | The Better Than Rich Show Ep. 6 Inoculating Yourself Again Ideology 0:30-4:21 Why is Mike bothered right now? 4:21-7:00 Deep thinking exposes consequences 7:01- 9:35 Discerning Information and getting educated 9:40-12:00 Principled based self education 12:01-13:27 Cognitive Bias 13:35-15:50 Lead with curiosity and questions 15:50-21:00 Accessing Both sides and the Middle 21:00-22:00 Christianity vs Evolution Both Sides 22:00-23:00 Andrew “getting his backbone” 24:37-26:38 What’s the consequence of not challenging my belief system? 26:38 - 27:52 Mike Rant on Expanding Your Lens 27:55-32:30 Complexities with Explaining Ideologies 32:30-33:20 Passionate Rant from Mike on Information Bias 34:20-42:10 Thought Leaders who Speak Truth and the Intellectual Dark Web 42:32-46:13 Can I be Curious and move past the associations of the past? All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

The Social Dilemma & Addiction | The Better Than Rich Show Ep. 5 2:40-11:00 Responding to addictions/voices 11:00-12:20 Dynamic Tensions 12:30-17:00 Unidentifying from our thoughts 17:25-23:16 Reviewing the Social Dilemma - Taking Responsibility 25:00-30:40  Parenting Kids (and yourself) with Social Media 31:20-34:30 Producer vs Consumer of Social Media 34:30-39:19 Navigating through mornings without Social Media 39:20-45:30 Intrinsic Self worth and Coping Mechanisms with Positive Distractions 45:30-end The 9 dot problem and thinking outside the box All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Timeless Leadership Principles | The Better Than Rich Show Ep. 4 Start-4:05 Introduction 4:05-6-45 A New Leadership Definition 6:45-16:58 Playing the Long-Game in Leadership 16:58-20:00 Presuppositions in Leadership 22:00-27-50 Setting up Win-Win Relationships 27:50-30:20. The Past Does Not Equal the Future 30:20-36:50 Empowerment come via responsibility 36:50-End  Presence Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Energy Management Principles | The Better Than Rich Show Ep. 3 2:44 Energy management is more important than time management 4:50 Micro-days, five times as productive as the average person. 8:45 Distractions are a killer of your energy and focus. 9:55 You are energy, pay attention to your energy. Physical, Emotional, Spiritual. 13:39 Importance of a morning routine 21:38 Explaining saboteurs and their effect 25:32 Developing self-awareness 28:30 Observing Thoughts 33:33 Physical energy and working out 40:35 Feel your feelings 47:49 Journaling as an emotional outlet Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

How to Stay Informed Without Going Crazy | The Better Than Rich Show Ep. 2 - Start-3:45 Introduction - 3:45-6:35 Why Mike doesn’t believe everything in the news - 6:35-12:40 Deciphering Council vs Opinion - 13:10-17:20 Our map of the world mapping reality - 18:14 -22:00 What Mike learned from The Boys - 22:29-24:50 True Information vs Being Truthful - 26:00-30:27 People are raised to believe what we believe - 30:30-38:00 Avoid being misinformed - 38:28-43:15 Focus on what’s in our control - 43:50-End Practice being responsible Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Invest in Yourself | The Better Than Rich Show Ep. 1 What I Learned from Investing in Myself Start- 5:40 Introduction 6:00-12:00 Why is this in my life? What is this here to teach me 12:35-17:30 My wife is here to teach me masculinity 17:30- 21:00 Fear vs curious With self awareness 21:00-24:10 Creating psychological safety 21:30-31:00 The market determines your value 31:00-39:00 Overcoming Imposter Syndrome 39:00-49:00 Being Unattached from Outcomes 49:00-End Creating Win-Win and Rules of Engagement Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

This is also a test.

Strictly a test, enjoy!

In this power-packed episode, Mike Abramowitz sits down with Jonathan Whistman, author of The Sales Boss and CEO of WhoHire, to expose why most small businesses fail to attract top talent and how AI and emotionally intelligent leadership are changing the hiring game. From crafting job ads that convert, to implementing group interviews as theater, to using predictive AI to find the right cultural fit—this is a masterclass in recruiting for the trades. Whether you're a seven-figure contractor or just trying to fill a crew, this episode is for you.Key Takeaways:Why most job ads fail and how to write ones that convertHow to leverage group interviews that feel like a stage playWhy AI isn't scary—it's a hiring superpowerWhy contractors must shift from “craftsman” to “people leader”The painful truth about poor leadership (and what to do if you're not a people person)Using behavioral data and hiring patterns to future-proof your teamHow to reclaim your time and scale your impact with the right systems📚 Book Recommendations Mentioned:"The Sales Boss" by Jonathan WhistmanRecommended by: Jonathan Whistman (author himself)Context: Used as a framework by industry leaders like Tommy Mello and referenced multiple times as the foundation of Jonathan's hiring philosophy."Elevate: Build a Team Where Everyone Wins" by Tommy MelloReferenced by: Jonathan WhistmanContext: Highlighted as a model of people-centric leadership. Tommy is described as someone who truly "sees" people and aligns their dreams with the business vision.Maslow's Hierarchy of Needs (Not a book, but a psychological framework referenced)Used by: Jonathan WhistmanContext: He explains how to craft job ads that speak to the emotional needs of candidates using this model.