Claim OwnershipLead the Team (Top 2% of Podcasts)
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© Copyright 2025 Ben Fanning
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Real CEOs. Real Stories.
Hosted by Ben Fanning—2025 Gold Stevie Award winner for Best Business Podcast and ranked in the Top 2% globally—Lead the Team draws on over 600 CEO interviews to take you inside the minds of leaders from brands like Honeywell, HP, IBM, Dunkin’, and L’Oréal.
In each episode, you’ll hear raw, unfiltered stories of leading through rapid growth, high-stakes decisions, and make-or-break moments—plus the CEO-tested tools and strategies they use to build high-performing teams.
From turning around billion-dollar brands to sparking innovation at scale, these leaders share lessons you can put into action right now to lead your own team better.
Subscribe now.
-------------
https://www.benfanning.com/
https://www.linkedin.com/in/benfanning/
Hosted by Ben Fanning—2025 Gold Stevie Award winner for Best Business Podcast and ranked in the Top 2% globally—Lead the Team draws on over 600 CEO interviews to take you inside the minds of leaders from brands like Honeywell, HP, IBM, Dunkin’, and L’Oréal.
In each episode, you’ll hear raw, unfiltered stories of leading through rapid growth, high-stakes decisions, and make-or-break moments—plus the CEO-tested tools and strategies they use to build high-performing teams.
From turning around billion-dollar brands to sparking innovation at scale, these leaders share lessons you can put into action right now to lead your own team better.
Subscribe now.
-------------
https://www.benfanning.com/
https://www.linkedin.com/in/benfanning/
423 Episodes
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This mistake taught leadership.Marcus Perez, President of Altera Digital Health, shares a moment that unfolded in a helicopter at low altitude (where mistakes don’t get a second chance) and still shapes how he leads today.A rule had been broken the day before.The next day, his commander took the controls.He didn't get lectured.He got something far more...Intense.Deliberate.Unforgettable.Some lessons just don’t need words.After Marcus shared this story with me on the show, it became clear why that personal experience carried more weight than any traditional feedback session ever could.Our conversation raises questions around:✅ When the most dangerous leadership decision is when you choose not to step in.✅ What really happens when you delay accountability under real risk.✅ How you know when stepping in helps… and when it backfires.👉 What mistake taught you the most?-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Leadership tests you.Jason Liu, CEO of Wood Mackenzie, felt that test immediately when he stepped into the role right after a major merger.New team.New culture.Everyone watching how he’d show up.Instead of trying to project confidence the traditional way, he made a choice that could’ve easily gone wrong.It didn’t.What surprised me wasn’t the move itself......it was what it revealed about fear, trust, and credibility at the highest levels of leadership.Jason doesn’t talk about fear like something to eliminate.He talks about how leaders carry it, manage it, and still move forward anyway.You hear it in how he leads teams across 30+ countries.You see it in why he choose to put himself out front as the face of a 100-year-old brand.And you feel it in the moments where control would’ve been easier, but courage mattered more.This conversation stuck with me.When has leadership tested you the most?-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Pressure felt like leadership (until it wasn’t)Josh Epstein, President & Chief Business Officer at Coder, learned this the hard way.I’ve seen urgency do two very different things to teams.Sometimes it sharpens focus and everything moves faster.Other times, it creates stress, confusion, and quiet burnout—while leaders think they’re “pushing for results.”Josh shared how early in his career, pressure felt like the right move… until it started costing trust and momentum.Increasing pressure wasn’t creating more effort...or the results he expected.It was one uncomfortable shift (that felt slower at first)......that ended up making everything faster.We unpack the full story in this week’s episode.So:👉 When things slow down, how effective has pressure been for you?-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
AI failure rates shock me.Erin Gajdalo, CEO of Pluralsight, joined me and what she revealed about why AI projects collapse disturbed me even more..I expected to talk about tools, frameworks, and roadmaps.Instead, Erin asked me question I wasn’t ready for:“Is your team actually ready for this? How can you even tell?"Um...Because most leaders — myself included — push for AI adoption without slowing down to ask if our teams can actually absorb the shift.Erin has led major transformations at Avantax, LPL, and now Pluralsight... and she’s seen the same silent pattern across industries:Leaders blame the tech.Teams blame the workload.But the real problem is almost always hidden deeper.Readiness....and getting their quickly....is everything.In our conversation, she breaks down:👉 The blind spot most CEOs overlook.👉 Why 50% of AI projects fail.👉 What separates teams that finish from those that stall.👉 The first move every CEO should take when they realize their team can’t keep up.👉 And how her transformation background gives her a unique advantage in the AI era.This conversation changed the way I think about leading through AI.What’s the biggest AI readiness challenge you’re seeing in your teams right now?-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Winning gold didn’t end the pressure. It intensified it.A truth Phil Andrews, CEO of USA Fencing, came to understand through experience.That’s the incredible story behind Team USA’s recent historic gold……and the leadership turnaround that made it possible.When I sat down with Phil, I wasn’t expecting what came next.He walked into a sport in crisis.Broken culture.
Divided membership.
Declining trust.
High visibility.
Zero margin for error.And somehow, he rebuilt all of it…before making Olympic & Paralympic history.But not long after the gold, the pressure shifted….
Public controversy.
Intense scrutiny.
And—death threats no leader should ever face.Leaders talk about “high stakes.”BUT this is what high stakes actually looks like.Phil shares:• The day-one move that stabilized a fractured team
• The bold Olympic decision that changed everything
• The backlash that hit not long after the gold
• How he led through threats, scrutiny, and congressional attention
• The leadership tools he relied on when everything was on the lineThis is a powerful story of crisis leadership, culture repair, and resilience.If you’ve ever led under pressure, you’ll never forget this lesson.What’s one leadership lesson pressure taught you?-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Dan Michelson, CEO of RLDatix North America, shared the feedback that reshaped how he leads.When things go well, it can actually blind you to areas where he needed to improve....and this is why so many successful leaders often fail.Most top performers don’t realize they’re slipping until someone has the courage to tell them something they didn’t want to hear.Dan shared that his initial reaction to feedback early in his career was to blame the person giving him the feedback...and years later, he’s more grateful for it than almost anything else.And when he stepped into leading a 2,300-person organization, the stakes around feedback got even higher. Any past success wasn’t going to carry him anymore. Clear, direct communication had to.That’s when he embraced the mantra that now guides his leadership:“Coaching is caring.”He even had a 3.5-hour feedback conversation with a leader on his team — not because something was broken, but because growth mattered that much.Here’s the truth:Feedback is rarely comfortable.But avoiding it costs far more.Great leaders choose the kind of discomfort that makes them better.Agreed?-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Winning alone is losing.Dennis Levene, CEO of Hometown, bet the business on his customers’ success… and it’s paying off.Most CEOs obsess over market share and margins.Dennis obsessed over a broken system robbing schools of money.And he asked the question that changed everything:“Why should $25 of my $100 school donation go to a fundraising company?”That wasn’t frustration — it was a blueprint.A blueprint for a company designed to win only when its schools do.Now, Hometown helps thousands of school communities raise more, keep more, and invest directly into the programs that shape students’ futures. Dennis shared the line that defines his entire model:“We align ourselves with our schools… when they’re successful, we’re successful.”This isn’t marketing.It’s business architecture.And it’s one of the most compelling leadership strategies I’ve seen.This episode is a masterclass in:-Engineering customer alignment into your business model-Leading with purpose without sacrificing performance-Turning shared success into a competitive advantageThe companies that endure aren’t built on extraction...They’re built on shared victories.What would it be like if you aligned more closely to your customers' success?👇 I’d love to hear your perspective..-----Follow Dennis on LinkedIn: https://www.linkedin.com/in/dennis-levene/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Hugues Meyrath, CEO of Quantum, came back to lead the same company that built his career decades ago — a 45-year-old tech brand powering Hollywood, Space, and even the AI revolution.But when he returned, something was off.The spark was gone. The ownership was gone.And instead of hiding behind strategy decks or consultants, he did something far harder......he rebuilt the culture on truth.“If there’s a problem, we’ll fix it together. No excuses. No hiding.”That simple mindset — radical honesty + extreme ownership — changed everything.Teams started moving faster. Accountability returned. People cared again.It’s an incredible heartfelt turnaround story.If you’ve ever felt like your company lost its spark, this episode will remind you how to get it back — from the inside out.-----Follow Hugues https://www.linkedin.com/in/huguesmeyrath/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Ever made a call at work that backfired — big time?Rob Hahn, now COO at Pattern, knows exactly what that feels like.Early in his career as a young leader at Amazon, he faced a decision no leader ever forgets.At just 26 and leading thousands of people, a severe weather warning hit.He made the call to shut everything down.The storm never came.And the decision cost the company millions.But instead of hiding from it, Rob leaned in.He owned it. He learned from it.And that moment became the foundation for how he leads under pressure today.When we talked on Lead the Team, I was struck by how deeply that one experience reshaped his leadership philosophy.Rob shares how turning failure into fuel helped him rise to one of the top roles in a company that just completed a multi-billion-dollar IPO — and how you can do the same.If you’ve ever carried the weight of a bad call or a decision that didn’t go as planned, this conversation will help you see it differently — and lead stronger because of it.-----Follow Rob on LinkedIn - https://www.linkedin.com/in/rob-hahn-12136736/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Jed Berger, Kenneth Cole Global President and CEO, is building something rare in business today — a brand that grows because it stands for something bigger.In his third appearance on Lead the Team, Jed reveals the hidden advantage behind Kenneth Cole’s continued success… and how purpose became their ultimate performance driver.“Purpose can’t just be a campaign. It has to live in every part of the company.” — Jed Berger, Kenneth Cole CEOWhat stood out to me is how Jed turns values into velocity.It’s not theory — it’s execution, culture, and results working in sync.If you’re leading a team, scaling a company, or just trying to build something that lasts…This episode shows how to align purpose with performance — and win the right way.-----Follow Jed on LinkedIn: https://www.linkedin.com/in/jedalexanderberger/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
It started with a freezer then and became a billion-dollar lesson.Dan Fachner, CEO of J&J Snack Foods — the company behind ICEE, Slush Puppie, and Dippin’ Dots — posted a video on LinkedIn that immediately caught my attention......he gets emotional while expressing gratitude to his team for their hard work and dedication. You can see how much he truly cares about his people, and I knew right then I wanted to have a deeper conversation with him.You see, Dan began his career delivering and servicing ICEE machines. That humble start shaped everything about how he leads today.His guiding principle...Care for people first.That simple mindset turned a frozen drink into a billion-dollar leadership strategy—built on empathy, communication, and trust.You're going to love this interview beause it will remind you that real leadership isn’t about hierarchy or authority—it’s about humility, gratitude, and care.If you lead a team, run a company, or aspire to do both, Dan’s story will shift how you think about leadership.🎧 The ICEE CEO’s Secret that Became a Billion-Dollar Leadership Strategy-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Bezos' Law - Chai Atreya, Chief Product Officer at ActiveCampaign, once helped build Amazon Alexa under Jeff Bezos.During one internal review, Bezos made a single comment — short, specific, and completely unexpected — that changed everything.He looked at the team and said:“I want Alexa to respond in under five seconds.”That one sentence forced every engineer to rethink what “great” really meant.They reimagined the architecture, redesigned the systems — and eventually, brought response times even lower.That’s "Bezos' Law":The tighter the constraint, the bigger the breakthrough.I was honestly in awe hearing how that single challenge reshaped Amazon’s design culture — and even more amazed at how Chai is now weaving that same mindset into ActiveCampaign’s AI to help small and midsize businesses scale faster, smarter, and simpler.It’s inspiring stuff — and it’ll change how you think about innovation, leadership, and speed.🎧 Hear the full story on the interview — it’s one of those “I’ll never build the same way again” moments.Your Turn: Have you ever had one short, sharp lesson from a leader that completely changed how you think or work?-----Follow Chai on LinkedIn: https://www.linkedin.com/in/atreya/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
He didn’t say he was ready. He proved it quietly.When I sat down with Dan Faulkner, CEO of SmartBear, he told me he was once passed over for a leadership role because he “hadn’t done it before.”The cruelest ceiling isn’t glass — it’s being boxed in by your own expertise.Being great at something… and never trusted with more.Instead of waiting for permission, Dan built his own readiness.He studied marketing at night.He learned product and finance from scratch.He said yes to the jobs no one thought he could handle.That rejection didn’t end his path — it defined it.He stopped asking for chances and started creating them.“You’re the steward of your own career,” he told me.“If you’re not driving it, you’re going to get the default.”Sometimes the most powerful motivation isn’t belief from others —it’s the doubt they hand you.Ever been told you weren’t ready?What did you do next?-----Follow Dan on LinkedIn: https://www.linkedin.com/in/danielfaulkner/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Leadership Under FireHe Led Troops in Combat — Now He Leads Billion-Dollar CompaniesI first met Lance Olmsted, now President of IFS Copperleaf, expecting a story about discipline and precision.What I didn’t expect was how deeply human it would be.Lance served as a U.S. Marine. He learned to lead in the most uncertain environments imaginable — where hesitation could cost lives AND empathy wasn’t optional.That’s right...empathy.And you’ll never forget why when you hear his story.Those lessons stayed with him and became a positive guiding force.Today, he’s guiding global teams and helping industries use AI to make smarter, faster decisions.Before that, he helped drive a $1 billion unicorn exit by applying the same mindset that got his Marines home safe:✅ Focus on the mission, not the noise.✅ Act fast and adapt faster.✅ Build trust before you need it.✅ Lead with empathy, even under fire.His story is proof that military leadership still works — not because it’s rigid, but because it’s built on resilience, clarity, and purpose.Leadership isn’t about power — it’s about people. What’s your take?-----Follow Lance on LinkedIn: https://www.linkedin.com/in/lance-olmsted-98708568/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Leaders Miss ThisMatthew Fitzpatrick, CEO of Invisible Technologies—the #2 fastest-growing AI company in America—leads with a principle many overlook:AI may power the future, but people give it purpose.What makes Matt’s leadership stand out isn’t the speed of growth—it’s the intentionality behind it.He reminds us that real progress doesn’t come from louder voices or faster code.It comes from people.From listening.From slowing down long enough to get it right.Here are a few principles he shared that every leader—AI or not—can use:🔹 “The loudest voice is often, if not always, wrong.” Quiet thinkers find the biggest breakthroughs.🔹 Hire great people, then trust them to listen deeply to customers.🔹 Bad data at scale isn’t innovation—it’s chaos.His boldest move as CEO?Removing layers of hierarchy so 380+ people can think and act like owners.This isn’t just about AI.It’s about leading with integrity, empathy, and purpose—when the pace of change feels relentless.👉 How do you keep leadership human in an AI-driven world?-----Follow Matt on Linkedin: https://www.linkedin.com/in/matthew-fitzpatrick-97b62722/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Sacrifice No One SeesJakub Vanek, Chief Operating Officer at Genpact Americas, has moved six times across four countries while scaling teams of thousands inside a $5B global organization.He admits the hidden cost of leadership isn’t just jet lag or late nights in the office—it’s missing his wife’s birthday, missing holidays, and asking himself the same question many ambitious professionals face: Family or Career?But here’s the opportunity: Jakub learned that the real measure of leadership isn’t the title or the miles traveled—it’s the relationships you keep along the way.“Sooner or later, this executive position will stop… Just keep those relationships.”That reminder hit me hard. The choice doesn't have to be family or career—that’s the trap. Real leadership is designing a path where both thrive together.👉 What have you learned about protecting what matters while chasing your career?-----Follow Jakub on LinkedIn: https://www.linkedin.com/in/jakubvanekeurope/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Under Pressure, Leaders RiseWhen I spoke with Cyrill Kellerhals, COO of Andelyn Biosciences, I was struck by how calm and grounded he was while describing some of the toughest leadership moments of his career.At Novartis, one of the industry’s legendary companies, he encountered the kind of regulatory challenge that every leader dreads — a moment that could define the company’s future.Instead of panicking, he led his team through it and turned it into a success.Later, he carried those lessons into scaling a $34M operation and building a $200M biopharma facility. But what impressed me most wasn’t the numbers — it was the way he talked about leading with humility, purpose, and service to his people.His story is a reminder that real leadership isn’t about avoiding pressure. It’s about how you show up when the stakes are highest.-----Follow Cyril: https://www.linkedin.com/in/cyrill-k-82a73152/Lean more about Andelyn Biosciences: https://www.andelynbio.com/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Most leaders say they want transparency.But when the pressure’s on, many unintentionally create cultures where people hide mistakes.Camilo Rueda — CEO of Aeropost and former U.S. Navy Submarine Officer — learned this lesson the hard way, thousands of feet below the ocean’s surface.As a young officer, one bad call almost ended his career. In that moment, he had two choices:👉 Hide the mistake and hope it stayed buried👉 Or raise his hand, take ownership, and face the consequencesHe chose ownership.It cost him in the short term — but it built the trust and resilience that later fueled his journey from the Navy to McKinsey to CEO.What struck me most in our conversation was this:“Real ownership isn’t solving everything yourself. It’s raising problems early, so you can solve them together.”That mindset shift changes everything.It turns mistakes into momentum, and pressure into perspective.💭 When leaders say “Don’t bring me problems, bring me solutions,” does it actually push teams to chase the “perfect” answer — and wait too long to speak up?-----Follow Camilo on LinkedIn: https://www.linkedin.com/in/camilo-rueda-5a62669/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Real leadership begins the moment your team starts to doubt you.Jeff Meredith, CEO of Chamberlain Group, has lived that moment. He took a 70-year-old garage door company and transformed it into a global tech powerhouse with 14M+ connected users. But as Jeff shared with me, the toughest part wasn’t the technology or the strategy—it was earning back his team’s trust in the middle of massive change.That resonated deeply with me. Because when the ground shifts under your feet, no business model or innovation will save you if your people stop believing.Jeff opened up about the leadership mistake that nearly cost him his team—and the exact steps he used to win them back. His story is a reminder that transformation isn’t just about vision; it’s about belief.If you’re leading through uncertainty, Jeff’s example proves one thing: no leader succeeds alone.-----Follow Jeff on LinkedIn: https://www.linkedin.com/in/jeffrey-meredith-90a744112/Learn more about Chamberlain: https://www.chamberlain.com/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
Erase silos. Unite the company. Rebuild trust—fast.When I first heard Amy Martin, CMO at TruWest Holdings, talk about her “One Number” strategy the TURNAROUND stopped me in my tracks.She didn’t know if leaders would embrace it… or fight to protect their own KPIs.But once it landed, everything changed:-True C-suite alignment-Faster growth-A culture of shared accountabilityInstead of sales and marketing chasing different goals, they now share the exact same revenue target.In our conversation, Amy shares how she:-Won buy-in without causing whiplash-Turned resistance into trust-Built teams that row in the same directionIf your teams are working hard but not together, this is one you don’t want to miss.-----Follow Amy on Linkedin: https://www.linkedin.com/in/amyallenmartin/Learn more about TruWest: https://truwestholdings.com/-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter
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