Career Cast

In this episode, I sit down with author Michael Hudlow. Michael is back on the show to discuss his new book How Not To F*ck Up - Artificial Intelligence & CRM Systems: Maximizing ROI with AI/CRM and also discuss some AI scenarios businesses should be considering today.

In this episode, I am joined again by my friend Srini Munagavalasa to discuss his new book Business Process Automation with Salesforce Flows. We talk about the importance of Flows within process automation and their benefits, Debugging and Testing, Using Apex within your Flows, and AI and Process Automation.

In this episode, I sit down with Drew Niermann of CapStorm. Drew has a growth mindset and a knack for connecting with people. Drew takes us through his career journey and the impactful work CapStorm is doing in the realm of Salesforce data management. Whether you're a tech enthusiast, a professional in the field, or simply curious about the intersection of technology and personal values, this episode is sure to offer valuable insights. TOPICS: What is CapStorm Introduction to Salesforce ecosystem Leaving Speech Pathology for a career in Salesforce Learning on the job Advice when Changing Careers Tips on Selling your Products ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with Eric Dreshfield. Describing himself as a "Connector, Blogger, Marketer, Mentor, and Community Advocate", Eric has been in the Salesforce ecosystem since 2009, with experience spanning transportation, retail, life sciences, and more. He shares insights into the intricate relationship between technology and end-users. Discover how he has become a trusted bridge, seamlessly connecting the complex world of Salesforce with its daily users. As the Founder of Midwest Dreamin' and a distinguished Salesforce MVP from 2013 to 2020, now part of the Salesforce MVP Hall of Fame. Whether you're an experienced Salesforce professional or just starting out, this episode offers valuable insights and inspiration from a true Salesforce MVP Hall of Famer.. LINKS:https://www.midwestdreamin.com/https://www.linkedin.com/in/ericdreshfield/ https://thedreshonline.com/ ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with Salesforce GPT & AI Expert Mark Good. Mark is the founder and creator of AI Force Training and the aiforcetraining.com program. We cover several topics plus Mark shares a quick demo of how you can utilize GPT in your Salesforce org to provide quick and efficient solutions for an Email-to-Case scenario. TIMESTAMPS: 01:16 - ChatGPT and OpenAI 07:09 - What is a greenfield project 08:00 - In-House vs. Consulting 09:10 - Bridging the knowledge gap between AI technology through AI Force Training 11:48 - FLOW GPT DEMO 19:00 - My thoughts on FLOW GPT 20:52 - Mark's response 22:35 - AI Force Training course structure 27:31 - Differentiating AI from other "smart" tools/features 31:18 - Final Thoughts

In this episode, I sit down with Kristian Jørgensen, a seasoned Salesforce solution architect at Waeg, an IBM Company. With nearly a decade of combined experience as a Salesforce end user, consultant, and solution architect, Kristian brings a wealth of knowledge to the table. His unique perspective from both the customer and consulting side of implementations allows him to empathize with and advise enterprise organizations on planning, orchestrating, and scaling their Salesforce implementations. Discover how Kristian's clear focus on usability and adoption unlocks value from Salesforce investments, helping businesses succeed in their digital transformation journey. Kristian's expertise is unmatched with an impressive 14 Salesforce certifications, including Strategy Designer, Development Lifecycle and Deployment Architect, Application Architect, and System Architect. He is also a certified SAFe Agilist, embodying agile principles in his approach. Don't forget to subscribe and hit the notification bell to catch this enriching episode. Stay tuned for valuable insights that will elevate your understanding of Salesforce and digital transformation. ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ ————————————

In this episode, I sit down with the author of the Salesforce Business Analyst Handbook Srini Munagavalasa. . . Srini Munagavalasa has more than 20 years of global IT experience in Salesforce CRM and PRM, SAP CRM, and HR. He has a passion for learning about new and emerging technologies and products and prototyping and implementing solutions resulting in customer satisfaction and business benefits. He has authored 10+ CRM, HR, and project management articles with Wellesley Information Services (WIS). He has also presented papers at Salesforce Dreamforce and SAP Sapphire/ASUG. He is currently working as a VP at Salesforce COE at MUFG Americas. He has a bachelor’s degree in metallurgical engineering and holds a post-graduate diploma in operations management. He has worked with renowned companies such as CA Tech, IBM, The Walt Disney Company, and PwC. ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with the Co-Founder of Navigators, Hayley Tuller. Hayley is a retired Navy Veteran who got her start in Salesforce as an "accidental" admin, eventually leading her to start her own consulting firm. . . We discuss a variety of topics that both beginners and experienced Salesforce professionals face. Hayley also shares the experience of transitioning out of a 20-year career in the Navy to civilian life and how that affected her ego. . . TIMESTAMPS: 03:10 - Recommended Resources 05:56 - Transitioning to Civilian Careers 08:42 - Start Planning Now 11:18 - Navigators 14:12 - Salesforce Consultanting 17:21 - Experience of Starting Navigators 20:24 - What To Do When Someone Shares A Lead 24:22 - Work Life as a New Consulting Firm 29:43 - How Do You Stay Up-To-Date on Salesforce 35:56 - Advice for Beginners, Entrepreneurs . . Resources Referenced: Merivis - https://merivis.org RAD Women - https://radwomen.org Trailhead - https://trailhead.salesforce.com Salesforce Military - https://veterans.my.site.com Mission Transition - https://matthewjlouis.com/books . . ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with fellow tester and author of 'The Complete Software Tester' Kristin Jackvony. Kristin is a career changer who went from teaching music to a highly respected leader in the testing/QA space. On top of her book, Kristin also has a YouTube channel called 'Monday Morning Automation' which is meant to be a step-by-step process that beginners can follow. Subscribe to Kristin's YouTube channel https://www.youtube.com/@thethinkingtester ———————————— Subscribe to the CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

I sit down with Warren Walters aka @Walters954. The conversation covers a range of topics, including the challenges of putting yourself out there and finding your voice and the legitimacy of a career in Salesforce. Warren also shares his insights on creating tailored and specific course content and fun conversational videos for YouTube. He walks us through the process of creating content, from idea to publishing, and shares tips on where to find inspiration. We also touch on the role of AI tools like ChatGPT in the industry and how to use them effectively. Whether you're new to the workforce or a seasoned professional, this conversation is sure to offer valuable insights and perspectives. You will learn about the importance of continuous learning and adaptation, the power of communication and collaboration in consulting, and the benefits of prioritizing self-care. Subscribe to the CareerCast - https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

Matt Louis is a retired Lieutenant Colonel from the US Army and is currently a leading expert in career transition for veterans and public service professionals. He is the author of the best-selling and award-winning book Mission Transition, which provides practical guidance for veterans, their families, and employers during the transition process. Matt serves as the veteran Transition Assistance officer for his West Point class, is a National Speaker for the US Chamber’s Hiring Our Heroes program, advises the nonprofit Soldiers To Sidelines, and actively serves several other veteran collaboratives around the country. Matt holds an MBA in Operations and Finance from The Kelley School of Business at Indiana University, a B.S. in Mechanical Engineering from West Point, and is a graduate of the US Army Command and General Staff College. He is also a certified Lean Six Sigma Master Black Belt, holds the ASCM organization’s Certified Supply Chain Professional designation, and is a certified Project Management Professional. In addition to his work with veterans, Matt is also the President of Purepost and previously led global strategy and transformation projects at Deloitte, the largest professional services firm in the world. Before Deloitte, Matt held global operational, production, and quality roles in multiple General Electric and Procter & Gamble divisions. He has also authored articles and reports for various publications and organizations, including Deloitte University Press and the Department of Defense. Matt's book Mission Transition has received multiple awards, including Gold Medals for Non-fiction Military and Business/Career/Sales at the 2022 International Readers' Favorite and 2021 eLit Book Awards, respectively. The book has also won several other awards, including the 2021 Nonfiction Authors Association Silver Book Award and the 2022 Global Book Awards Bronze Medal in the War & Military category. Matt is a sought-after speaker and advisor on veteran transition and is actively involved in various veteran collaboratives and organizations.

I'm excited to have Katherine Clark, Head of Salesforce Military and Trailhead Coach, as our guest. Katherine shares her remarkable career journey, including her decision to give back to the military community and her experience as a military spouse. We also explore the benefits of attending Salesforce events, how to blend past experience with a career in Salesforce, and what companies can do to better support their military employees. If you find value in this episode please consider following and don't forget about our YouTube channel. 00:16 - Career Journey 03:25 - Deciding to give back to the Military Community 04:31 - Realities of being a Military Spouse 06:32 - Trailhead Coach 11:04 - Upcoming Features 11:43 - Benefits of attending Salesforce Events 17:25 - Salesforce Community 19:32 - How companies can help their Military employees 21:35 - What I got out of Salesforce Military/Ohana 22:41 - Blending past experience with a Salesforce career #careers #networking #trailblazercommunity #militaryspouse #veteran #salesforceworldtour #podcast

In this episode, I sit down with software tester, author trainer, and consultant James Bach. James has worked in the software industry for under 40 years and has become a well-known and respected thought leader. Topics covered: Automation and Testing ChatGPT Importance of Personal Responsibility Real Testing vs. Fake Testing How pursuing a career in Testing has changed What skills can make you become a better Tester Importance of building positive relationships ............................................................................................. Subscribe to the ALLEGANY CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ

In this episode, I sit down with Real Estate Agent and Investor Ricardo Gonzalez of Remember Gonzalez Realty Group. Ricardo has 7+ years working in the industry and shares what he has learned through his experiences.  .  . 00:30 - Realities of working in Real Estate  04:38 - Flipping houses isn't easy  10:37 - How long does it take to learn the business of Real Estate  12:40 - When is a good time to get into Real Estate  16:15 - How to spot a BAD agent  18:12 - What can impact buying a home  26:25 - Remodeling does not lead to MORE money  28:00 - Take advantage of special loans you qualify for  30:48 - Importance of soft skills  33:00 - Final Thoughts  .  .  ————————————  Subscribe to the ALLEGANY CareerCast https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ ————————————  #realestate #realestateagent #podcast #careerchange

In this episode, I sit down with Stephen Church. Stephen is a Salesforce Administrator and Salesforce content creator where he shares tips and advice for Admins that are learning Flow.   .  .  00:05 - Stephen's introduction to Salesforce  03:21 - Why he started learning Salesforce  05:00 - Why he got interested in Flow  06:34 - What his current role consists of  10:04 - Why he started posting educational content  12:44 - Creating a presentation to showcase his skills  13:57 - How writing content can build confidence  15:00 - Future of Flow  16:44 - Any plans to expand his content outside of LinkedIn  18:41 - How long does it take to learn "job-ready" Salesforce skills  22:45 - Is Flow the most important skill an Admin can learn  23:45 - Start-Ups vs. Big/Small Companies

In this episode, I sit down with David Doerrier. David works with trainers, facilitators, sales organizations, and other presenters that are struggling to engage and impact their audience.    As an expert in the adult learning theory, David works with his clients to incorporate eight simple principles that are guaranteed to motivate any audience to listen, act, and be more likely to retain information, take the next step, and purchase your product or service. He is also a seasoned Toastmaster, proficient Instructional Designer, Train the Trainer and facilitation expert, voiceover artist, classroom facilitator, and professional Santa Claus 🎅🏼. 00:48 - David's Background  04:19 - Interest in working in Radio  06:56 - Present Your Way to Success and Adult Learning Theory  10:41 - Presentation Skills for Interviews  15:00 - Communication tips for Remote professionals  18:03 - Helpful communication Tools  20:20 - What led to starting Present Your Way to Success  23:03 - How can you practice Presentation skills  25:21 - Giving back to the Military community  28:06 - Connect with David

In this episode, I sit down with Melissa Kaye who is the P-TECH coordinator for Allegany County Public Schools. .  .  P-TECH is a public education reform model focused on college attainment and career readiness. P-TECH schools span grades 9-14 and enable students to earn both a high school diploma and a no-cost, two-year postsecondary degree in a STEM field. Students participate in a range of workplace experiences, including mentorship, worksite visits and paid internships. Upon graduation, students have the academic and professional skills required to either continue their education in a four-year postsecondary institution or enter into entry-level careers in IT, healthcare, advanced manufacturing and other competitive fields. While the P-TECH Model encompasses six years, students are able to move at their own pace, enabling some to accelerate through the model in as little as four years. P-TECH serves students from primarily underserved backgrounds, with no testing or grade requirements.  .  .  00:05 - Journey to being P-TECH coordinator  01:55 - How to stay up to date with technology  03:13 - Help Desk as 1st job  04:25 - Breakdown of the P-TECH program  07:28 - How graduates are giving back  09:02 - When did Allegany County implement P-TECH  10:24 - How many students stay in the program  11:30 - Focus on Cyber Security  12:35 - Girls Who Code and other programs  15:25 - Allegany County tech career trends  16:40 - Robotics  17:23 - Who spearheads these initiatives  19:27 - How can people and businesses help  21:06 - What tech-focused groups are available locally  23:10 - Do graduates stay local  24:26 - Why should technology professionals consider Allegany County . . WATCH EPISODE on YOUTUBE: https://youtu.be/OEhvXptjUbY

In this episode, I sit down with the VP of Human Resources at HigherEchelon Ray Stith. Ray shares his journey from being recruited by West Point to play football to finding a rewarding career in Human Resources after serving his time as an Army officer.   00:30 - Recruited by West Point Academy  04:13 - Being recruited versus applying the traditional way  06:43 - Athletic opportunities available while serving in the military  09:29 - Transitioning to a civilian career  13:30 - What led to a career switch to HR  22:54 Ups and Downs of switching careers  25:13 - Human Resources explained  28:11 - The best place to start  32:17 - Career advancement tips from an HR perspective   ———————————— 

In this episode, I sit down with Jodi Hrbek. Jodi is the author of the newly released book Rock Your Role As A Salesforce Admin and has 20+ years of industry knowledge. We cover why she wrote the book, how to deal with stakeholders, Salesforce as a career, the New salesforce certifications, and Jodi's advice for Salesforce curiosos.   ————————————  Subscribe to the ALLEGANY Podcast YouTube Channel: https://www.youtube.com/channel/UCSFVCIFebu_FvZ1wQuCYLyQ 

In this episode, I sit down with my friend Sergio, a Senior Analytics Consultant at Salesforce. Sergio started his journey pursuing a degree in Economics that led to a job in Sales. After he started using data to make his Sales job easier, he began pursuing the Data Analytics industry. . . 00:31 - Economics and Sales to CRM Analytics 04:07 - Opportunities and Career Outlook 07:45 - Career paths within Data Analytics 13:20 - Importance of Starting 17:09 - Recommended Resources 20:56 - Leveraging LinkedIn . .  WEBSITE: alleganydigital.com . . FREE CRM ANALYTICS DEV ORG: https://trailhead.salesforce.com/promo/orgs/analytics-de Salesforce Blogger:  https://www.salesforceblogger.com/ Let's Play Salesforce:  https://www.youtube.com/channel/UCkNDwCEl-BbAsaGSQ7I6Xtg/videos Salesforce User Groups:  https://www.meetup.com/london-einstein-analytics-meetup/ https://www.meetup.com/salesforce-integration-analytics/ UDEMY:  https://www.udemy.com/courses/search/?src=ukw&q=data+analytics KAGGLE: https://www.kaggle.com/ #technology #softwareengineer #veteran #podcast #data #dataanalytics #career #learning #tech #techcareer #workfromhome