Claim OwnershipLess Chatter, More Matter: The Communications Podcast
Subscribed: 9Played: 42
Subscribe
© 2026 Less Chatter, More Matter: The Communications Podcast
Description
Communications expert, business owner, group fitness instructor...that's your podcast host, Mel Loy! In the Less Chatter, More Matter podcast, Mel shares tips on how to improve your communication skills, and interviews with the experts.
In 2020, after almost 20 years in corporate communications, Mel (happily) took a redundancy from her full-time, executive corporate job and went out on her own, founding her communications agency, Cuttlefish Communications.
These days, she's a sought-after speaker, workshop facilitator, and consultant, working for some of the biggest brands in Australia and popping up on speaker line-ups at conferences world wide.
Expect short, entertaining episodes packed with valuable tips that will inspire you to try new things. Communication tips to improve your relationships at work, navigate crises, internal communication, and deliver change are top of the agenda.
163 Episodes
Reverse
In this episode of the Less Chatter, More Matter podcast, we explore why information alone isn’t enough to make workplace messages stick, and why storytelling is one of the most practical tools communicators and leaders can use. In a world filled with slide decks, summaries and carefully crafted emails, clarity is often prioritised above all else but while people may understand a message in the moment, that doesn’t guarantee they will remember it. What tends to endure is not the information i...
This is the grand finale of our five-part leadership series, and we’re finishing with honesty. In this episode of Less Chatter, More Matter, we're once again joined by Prina Shah, host of Ways to Change the Workplace, to unpack the leadership communication habits that frustrate teams and quietly erode trust. We explore the gap between broadcasting and true communication, the rise of professional ghosting, the myth that everything is urgent, and the impact of late-night pings on workplace cult...
Episode four of our five-part leadership series with Prina Shah explores one of the most critical skills modern leaders must develop: leading through change. With organisations navigating constant transformation driven by technology, shifting employee expectations, restructures and new strategies, change is now continuous and leadership has never felt more complex. In this episode, we unpack what change actually looks like in practice and why it’s far more than communication and training. We ...
In part three of our five-part Leadership Communication series, we are joined again by Prina Shah, host of Ways to Change Your Workplace and author of Make Work Meaningful, for a deep and practical conversation about tough conversations. We explore why so many of us avoid difficult discussions at work. We start with a fear of conflict and people-pleasing tendencies, and move through to the discomfort of delivering messages we may not fully agree with. We unpack the psychology behind avoidance...
If you work in internal communications, you’ve probably wondered: is AI coming for my job? In this thought-provoking episode of the Less Chatter, More Matter podcast, we speak with futurist, author and media commentator Dan Sodergren about what artificial intelligence really means for internal communicators and why this moment represents both risk and extraordinary opportunity. Dan shares insights from more than two decades at the intersection of technology, workplace culture and human potent...
In this second episode of this five-part series on people, change and leadership, we are joined again by Prina Shah to unpack one of the most emotionally loaded topics in the workplace: giving and receiving feedback. Rather than treating feedback as a simple leadership skill, this episode explores the deeper dynamics at play. Why do leaders avoid tough conversations? Why do some people spiral when they hear constructive criticism while others lean in with curiosity? And how do poorly designed...
One of the biggest myths in leadership is that once you get the title, people will automatically listen. They won’t, and it’s not because they’re difficult or disengaged but rather, because communication doesn’t work that way. In the first episode of our brand new five-part series, we’re joined by leadership coach, author and podcast host Prina Shah to unpack one of the most overlooked leadership skills: adapting your communication style for your team. Together, we explore why there is no suc...
Technology change is no longer optional; it’s constant, accelerating, and deeply human. So, we’ve covered it in the final episode of the Topic in Ten five-part All Things People Change series. We chat about one of the biggest drivers of organisational change: technology. From AI-enabled tools and retiring legacy systems to rapidly shifting skill requirements, technology change is reshaping how people work and how they feel about work. With global AI investment surging and nearly three-quarter...
Too often, policy and benefits changes are treated as a tick-and-flick exercise. An automated email, a system checkbox, or a vague message telling people to “go look it up” is expected to do the job. However, that approach doesn’t lead to understanding, behaviour change, or reduced risk. Which is why this short, punchy Topic in Ten episode is all about the practical ways you can communicate policy and benefits changes so they’re not just read, but genuinely understood and applied. You’ll lear...
Office moves and renovations often look simple on paper, but in reality, they’re people-heavy changes that can quickly become disruptive if communication isn’t handled well. So, in this episode of the Less Chatter, More Matter podcast, we're doing another Topic in Ten with this week's focus on practical communication strategies to support organisations through an office move or major refurbishment. This episode is part three of a five part People Change Series, exploring common change scenari...
Restructures are one of the biggest and scariest people change scenarios organisations face, especially when roles are impacted and redundancies are on the table. In this episode of the Less Chatter, More Matter podcast, we're doing another Topic in Ten - this time, we're unpacking restructures from a people change and communications perspective. Drawing on extensive experience supporting large-scale restructures, we look at the typical phases, starting with raising awareness and managi...
Welcome back to another Topic in Ten, and on this week's episode of the Less Chatter, More Matter podcast, we're chatting: Enterprise Agreements (EAs). EAs are one of the most common and complex people change scenarios in a workplace, and they require careful, consistent and well-planned communication. In this episode, we unpack EAs (from an Australian perspective) and explain what communicators, HR professionals and leaders need to know. We step through the full Enterprise Agreement li...
As 2025 comes to a close, Episode 150 marks a major milestone and offers a moment of reflection on the ideas, conversations, and insights shared throughout the year from a tonne of our incredible poddy guests. In this special wrap-up episode, we revisit some of the most powerful moments from conversations with guests across communication, change, leadership, and storytelling. Rather than introducing new material, this episode curates key lessons that are worth hearing again, especially as we ...
In the wake of tragic events, silence from organisations can feel just as loud as saying the wrong thing. In this episode of the Less Chatter, More Matter podcast, we explore five key things every business communicator should consider when responding to tragedy. From why ignoring the situation can damage trust, to when and how to pause planned content, we unpack what it really means to communicate with care when emotions are high. The episode also looks at how organisations can help people ch...
What a year! Filled with political upheaval and natural disasters all the way through to global protests, major elections and fast-moving technological change... you could say 2025 has been a whirlwind. With so much happening around us and within our organisations, it’s no wonder many people feel overwhelmed as we approach the end of the year. In this episode of the Less Chatter, More Matter podcast, we take a look back at the trends that shaped the comms and change landscape in 2025 an...
In a world overflowing with noise, leaders everywhere are searching for ways to make their messages land. Whether you’re communicating with employees, customers or entire organisations, the challenge is the same: how do you cut through? In this episode of the Less Chatter, More Matter podcast, we are joined by actor-turned-corporate-communication expert David Pullan, co-founder of The Story Spotters and co-author of The DNA of Engagement and The Art of the Unignorable Email - both with his wi...
We’re officially entering the pointy end of the year and with the holiday slowdown approaching, there are only a few short weeks left to get your planning done for 2026. If you’re feeling overloaded now, that pressure won’t disappear next year unless you take time to reset, refocus and set your team up with clear goals and boundaries. In this episode of the Less Chatter, More Matter podcast, we walk you through a practical, six-step approach to creating your 2026 communication plan. From alig...
Clear strategic goals and meaningful values are essential for organisational success, but most employees can’t remember them, let alone apply them. In this episode, we explore why strategy and values often fail to stick, and then, we share six practical, research-backed tactics to embed them effectively across your organisation. You’ll learn how co-creation taps into ownership and social identity, why simplicity boosts recall, and how to break free from the broken communication cascade....
Here we see a Tale of Two Transformations... and with it, the large divide between experiences that became the catalyst for this episode's creation. This divide: why a change can thrive in one organisation but collapse in another — even when they start with the same strategy, consultants, and goals? In this episode of the Less Chatter, More Matter podcast, we explore five universal truths about what makes or breaks transformation. Through the stories of two very different organisations,...
This week, we’re celebrating a big milestone! Five years in business and a brand new chapter with a brand new brand name (say that fast 10 times). We are now: Cuttlefish! To celebrate, this episode is all about five of the biggest communication lessons we have learned along the way. These lessons apply whether you run your own consultancy or work in-house. We chat about why it's important to find clarity in your value in order to stay visible and building meaningful two-way conversations. We ...
Comments
Download from Google Play
Download from App Store
United States