The Learning + Performance Podcast

We all want to believe we’re tackling the right problems in our work — but too often, we skip straight to solutions without understanding what’s really going on. In this episode of The Learning and Performance Podcast, I sit down with Dr. Tom Brush, Professor of Instructional Systems Technology at Indiana University Bloomington, to explore why needs assessment is the overlooked key to effective performance improvement.With decades of experience teaching and conducting needs assessments across K–12, higher education, the military, and grant-funded projects, Tom blends academic expertise with real-world know-how. Together, we unpack the difference between needs assessment and needs analysis, why training isn’t always the answer, and how to approach performance problems with an open, systematic, and evidence-based mindset.You’ll hear practical steps for conducting an assessment (even on a tight budget), stories that illustrate why rushing to solutions can backfire, and advice for making the case for analysis to leaders who just want to “get on with it.” Whether you’re a designer, educator, leader, or consultant, this episode will help you stop wasting time on the wrong fixes and start solving the problems that really matter.About the GuestDr. Tom Brush is a Professor of Instructional Systems Technology at Indiana University Bloomington. Over the past two decades, he has trained hundreds of master’s and doctoral students in instructional design, needs assessment, and program evaluation, while leading research on inquiry-based learning, collaboration, and real-world problem solving.Tom has authored more than 70 publications and served as PI, co-PI, or evaluator on numerous projects funded by the National Science Foundation, the Google Foundation, and the National Endowment for the Humanities. His work spans K–12, higher education, the military, and large-scale educational initiatives.Faculty Profile: education.indiana.edu/about/directory/faculty/brush-thomas.htmlEmail: tbrush@iu.edu Key Topics CoveredWhat a “need” really isThe difference between needs assessment and needs analysis.The two types of needs assessments: general vs. training.Why training is not always the right solution to a performance problem.How to approach assessments with an open, unbiased mind.A systematic process for identifying problems, collecting data, and prioritizing causes.The role of both people-related and environment-related factors in performance.How to present findings when they’re politically sensitive or unpopular.Common mistakes to avoid (bias, rushing, skipping the process entirely).How to start small with minimum viable data collection.Tools and Practices MentionedAnalyzing Performance Problems — Robert Mager & Peter Pipe (Amazon)A Practical Guide to Needs Assessment — Sleezer, Russ-Eft, Gupta (Amazon)Cathy Moore’s Action Mapping (Blog)David Wile (1996), “Why Doers Do” (PDF)Applied Behavior Analysis (ABA)Inquiry-based learning approachesDetailed Show Notes and TranscriptFull Show NotesTranscript🎧 Related EpisodesAlaina Szlachta on Harnessing Data Learning and Performance Improvement (Episode 17)Heidi Kirby on Making L&D More Strategic (Episode 11)Connect with PatLooking to elevate your own learning and performance? I help individuals and organizations learn faster and perform better through coaching, consulting, and learning design.Website: patrickjhealy.comEmail: pat@patrickjhealy.comLinkedIn:https://www.linkedin.com/in/patrick-healy-95924543/

🌟 Episode SynopsisWe all like to believe we’re self-aware—but what if we’re not as clear-eyed as we think? In this episode of The Learning and Performance Podcast, I sit down with Charles Evan Smith (known to most as Evan), a seasoned coach, consultant, and change architect, to explore why self-awareness is the hidden foundation for personal and organizational transformation.With more than 25 years of experience helping Fortune 500 companies, nonprofits, and mission-driven organizations, Evan brings a rare blend of systems thinking, neuroscience, and deep empathy to his work. Together, we discuss why self-awareness is so rare (spoiler: 90% of people think they have it, but only 10% actually do), how blind spots can derail performance, and what leaders can do to foster change from the inside out.You’ll hear stories of organizational turnarounds, powerful coaching questions like "And what else?", and research that shows how behavior monitoring can spark real growth. Whether you’re a leader, coach, or simply someone striving to grow, this episode is packed with insights and practical tools to help you raise your own self-awareness and make meaningful change.👤 About the GuestCharles Evan Smith is a coach, consultant, and facilitator with more than two decades of experience helping individuals, teams, and organizations navigate meaningful change. As the founder of Metamorphosis Management Group, Evan partners with leaders to translate self-awareness into measurable business results and lasting personal growth.He also works with Box of Crayons to deliver curiosity-led leadership programs and with Empactful Advisors to align leadership, culture, and performance. Certified in tools like the Leadership Circle Profile and ICF Team Coaching, Evan brings a unique combination of systems thinking, behavior change theory, and deep empathy for the human side of work.Website: metaMG.comLinkedIn: Charles Evan Smith🧠 Key Topics CoveredWhat self-awareness is and why it’s the foundation for personal and organizational changeThe surprising gap between perceived and actual self-awarenessHow leaders can model “learning out loud” to energize changeThe neuroscience of habits and why patterns are hard to changeTools and practices for cultivating self-awareness, from feedback loops to habit trackersCommon barriers to self-awareness and why it’s often dismissed as a soft skillPractical ways to deepen your own self-awareness and apply it to learning and performance🛠️ Tools and Practices MentionedThe Coaching Habit by Michael Bungay StanierLeadership Circle 360 RallyBright Team AssessmentHabit tracking and journalingMorning intention-setting practices📝 Detailed Show Notes and TranscriptCheck out the full recap with show notes hereRead the full transcript here📚 Learn More – Further ResourcesInsight by Tasha EurichEmotional Intelligence by Daniel GolemanThe Coaching Habit by Michael Bungay StanierWhat You Don’t Know About Making Decisions (HBR) by David GarvinAmy Edmondson on Psychological SafetyHawthorne Effect🎧 Related EpisodesJon Walker on Self-Compassion for Learning, Performance, and Joy (#21)Nicole L’Etoile on Accessibility and Inclusive Design (#20)Amy Edmondson on Psychological Safety in Teams (#9)📬 Connect with PatLooking to elevate your own learning and performance? I (Pat Healy) help individuals and organizations learn faster and perform better through coaching, consulting, and learning design.Website: patrickjhealy.comEmail: pat@patrickjhealy.comLinkedIn: Patrick HealyConnect with me and let’s explore how we can improve your learning and performance today!

What if your inner critic is the biggest thing holding back your learning and performance? In this episode, I speak with Dr. Jon Walker—retired physician, self-compassion teacher, and founder of Modestly Mindful—about why self-compassion isn't just self-care, but a powerful tool for improving our ability to learn and perform at our best. Jon and I discuss what compassion is, why it's important, and how to bring it into your work and life. Whether you’re a teacher, manager, student, or anyone navigating pressure, struggles, or setbacks, Jon makes the case for being kinder to yourself—and shows you how.👤 About the GuestDr. Jon Walker is a retired physician and certified mindful self-compassion teacher. He has completed training at UCLA’s Mindfulness Awareness Research Center and holds credentials from the International Mindfulness Teachers Association. Through Modestly Mindful, Jon offers free courses and resources that make self-compassion accessible, practical, and powerful for everyday life. His past experience in high-stress clinical settings brings real credibility to his teaching.🧠 Key Topics Covered:In this episode, we explore:What self-compassion really is (and isn’t)The 3 core components of self-compassion: mindfulness, common humanity, and self-kindnessThe difference between “tender” and “fierce” self-compassionCultural myths around self-compassion—especially for menJon’s personal journey from burnout to renewalWhy high performers often resist self-compassion—and need it mostHow trauma and childhood messages shape our self-talkA guided self-compassion break practice (starting around 46:00)Research on self-compassion and PTSD, healthcare, education, and moreTips for applying self-compassion in daily life, even in 30-second burstsThe concept of “backdraft” and why things sometimes get harder before they get better🧰 Tools and Practices MentionedSelf-Compassion Break (3-step real-time practice)Supportive Touch (ways to activate your body’s calming system)The Question: “What do I need right now?”Reframing the inner critic as a caring coachThe importance of practicing at “turtle speed” and customizing practices📚 Further Resources⁠Center for Mindful Self-Compassion⁠ – Home of the model developed by Dr. Kristin Neff and Dr. Chris Germer⁠Kristin Neff, Ph.D.⁠ – Research, books, and talks⁠Paul Gilbert’s Compassion-Focused Therapy⁠ – Especially for those with a trauma background⁠Stanford’s Center for Compassion and Altruism Research and Education⁠🗣️ TranscriptHERE

In this episode of the Learning and Performance Podcast, I speak with Nicole L’Etoile—learning experience designer, accessibility advocate, and founder of L’Etoile Education—about how to design digital learning experiences that are accessible, inclusive, and equitable for all learners.Nicole brings deep experience as a former educator, LMS administrator, accessibility auditor, and course creator. In our conversation, she shares actionable strategies to help learning designers and organizations create accessible content that supports every learner—not just some.Whether you’re new to accessibility or a seasoned learning pro looking to go deeper, this episode is packed with practical advice, frameworks, and resources to support your work.Topics Covered:In our conversation, we cover a range of topics relevant to learning and performance, including:What accessibility is and why it mattersThe POUR framework: Perceivable, Operable, Understandable, RobustWhy accessibility is often overlooked or treated as an afterthoughtCommon accessibility barriers in online learning and how to avoid themMyths about accessible learning being "less engaging"Tools, techniques, and workflows for building accessible contentHow to conduct an accessibility auditNicole’s own journey—from educator to accessibility advocateHow accessibility work shaped her as a learner, leader, and professionalAdvice for learning designers and L&D teamsThe future of accessibility and the role of AIThe value of safe, inclusive, and equitable learning environmentsConnect with Nicole🌐 Website: letoile-education.com📧 Newsletter + Cohorts: Making Online Content Accessible for All🔗 LinkedIn: Nicole L’EtoilePeople MentionedCrystal Scott – Certified Professional in Web Accessibility (CPWA) and designer of Nicole’s websiteTaylor Arnt – Accessibility and assistive tech advocate who created WCAG and AT-focused ChatGPT botsLuke Hobson – Instructional designer and founder of Instructional Design Institute; collaborator with NicoleMolly Huddle – Former Olympian and coach of Nicole’s racing teamTools and Tech Mentioned:Storyline, iSpring – E-learning authoring toolAmara – Open-source captioning and subtitling toolHemingway App – Writing tool for improving readability and plain languageFlesch-Kincaid Readability Test – Tool to assess reading level of contentChatGPT / Claude / Google Gemini – Used to interpret WCAG guidelines and assist in accessibility practicesWCAG GPT Bot by Taylor Arnt – Available hereAssistive Tech GPT by Taylor Arnt – Chatbot to simulate screen reader experienceFrameworks and Guides:WCAG (Web Content Accessibility Guidelines) – Quick Reference GuidePOUR Framework – Perceivable, Operable, Understandable, RobustW3C (World Wide Web Consortium) – https://www.w3.orgWebAIM – https://webaim.orgUniversal Design for Learning (UDL) – CAST GuidelinesAccessibility Shield – https://www.accessibilityshield.comOrganizations and Platforms:L’Etoile Education – Nicole’s consulting business: https://www.letoile-education.comInstructional Design Institute by Luke Hobson – Nicole's course is hosted hereBrightspace / D2L – LMS used to deliver Nicole’s flagship accessibility courseTranscript

In this episode of The Learning and Performance Podcast, I interview Tom McDowall, an experienced learning and development professional and the founder of Evolve Learning Design about the importance of upskilling and reskilling—both for the broader workforce and for L&D teams themselves. We discuss why many traditional models in the field are outdated and no longer serve us and how to skill better. Tom has worked across almost every L&D role—from facilitator to digital designer to head of learning design—and now focuses on helping L&D teams improve how they think, operate, and deliver impact. This conversation is packed with insight and honesty, and I think you’ll walk away with a sharper perspective on how to help people—and yourself—learn and perform better.Key Topics:In the conversation, we hit on a number of interesting topics relevant to learning and performance, including:What performance is and why it depends just as much on systems as it does on peopleWhy L&D often solves the wrong problemsThe difference between capability and opportunity—and how learning only supports oneTom’s journey into L&D and his critique of self-made success narrativesWhat a product mindset looks like in practiceWhy upskilling is uncomfortable—but necessary—and how to support it without overwhelming peopleHow to measure the success of upskilling initiativesPractical strategies for internal L&D teams to do more with lessThe importance of context awareness and system thinkingAnd more.Connect with Tom⁠Evolve ⁠– Tom’s learning consultancy⁠⁠⁠⁠IDTx Conference - Tom's conference for IDersLinkedInYouTubeNotes, Mentions, and Resources:Performance = where capability (internal KSAs) and opportunity (external environmental supports) meetW. Edwards Deming – “A bad system will beat a good person every time.”Learning = cognitive process of knowledge and skill developmentDesigning “learning” vs. designing training and resources for learning to occurSpaced practice, dripped contentInformal learning occurring all the timeThrive – LXP platform Tom worked withColossyan – AI avatar video platform Tom consulted withWhy luck is a big element of careersTaking a “product mindset” in L&D—viewing L&D as a provider of internal productsThomas Gilbert – Human Competence ModelGuy Wallace – Performance-based instructional designGreg Arthur – Learning experience design podcast guestEvolve – Tom’s learning design consultancyThe myth of the learner—people don't necessarily want to learn, value learning, or feel comfortable doing itGoal = more performant employees/professionals, not satisfied learnersUpskilling and reskilling as a form of change managementReskilling as uncomfortable but a kind/human thing to doWEF Jobs Insight Report (2025) – Human-only jobs declining, high churn/mobility, growing demand for physical laborImportance of L&D upskilling itself and practicing what it preachesChallenges of upskilling L&D: budget, assumptions, discomfort, outdated models, resistance to changeAddressing those challenges: be flexible, communicate value, use dataDelivering outcomes > outputsMeasuring upskilling impact: connect skills to KPIs, observe behavior change, avoid self-assessments, explore genAI roleplays, consider environmental variablesCore L&D skills today: resilience, tech elasticity, mental health awarenessThe Learning Network (UK) – Peer-driven L&D communityPixar’s Brain Trust – Honest, iterative creative feedbackBeing nice vs. being kind – Hard truths help people growKim Scott – Radical Candor – Clear, caring feedbackInvesting in contextual intelligence—reading widely and understanding learner environmentsAdam Savage’s principle of first-order retrieval – Reduce friction and increase flowAdam Grant – WorkLife Podcast – Making work betterWhy you shouldn’t always ask older professionals for advice firstGordon Brown – Seven Ways to Change the World – Insight into global systemic changeSTOP Technique – Stop, Take a Breath, Observe, Proceed

In this episode of The Learning and Performance Podcast, I speak with the late Cathan Kabrelian, a leading expert in compassionate communication. Cathan was a trainer, speaker, retreat leader, and mentor, known for integrating compassionate communication into a wide range of fields, from education to corporate environments. Through her work as a trauma-informed Needs-Awareness Trainer, Certified Mindfulness Instructor, and Breath Coach, Cathan brought a unique depth to understanding and teaching not only effective communication skills but the self-awareness skills to transform conversations and relationships at work, at home, and in all those third spaces. Together, Cathan and I discussed why compassionate communication matters and how you can use it to live a more self-aware, wonderful, and connected life.Key TopicsIn the conversation, we hit on a number of interesting topics relevant to learning and performance, including:What is compassionate or non-violent communication, and why is it importantThe importance of feelings and needs awareness to life and relationshipsThe OFNR framework of observation, feelings, needs, requestsHow to translate thoughts and judgments into needsFeelings as a “radar” for detecting what we needShifting from blaming others to identifying our own values and needsWhy self-connection is necessary to connect with othersThree ways to navigate challenging feelingsTwo ways to practice compassionate communication - formal and real-lifeUsing compassionate communication at workAnd much more...Learn More About Cathan and NVCCathan's websiteIn Loving MemoryNVC by Marshall RosenbergNew York Center for NVCThe Compassion Course by Thom Bond and teamNotes,Mentions, and ResourcesIdentity - not just WHO we are or WHAT we do or believe but HOW we arePerformance - achieving tasks towards a goal with creativity, skill, and compassionate consideration of needsLearning - understanding something better than we did beforeLearning-Performance "Loops" - Learn, Practice, Perform.Compassionate/Non-Violent Communication (NVC)Needs awarenessNon-Violent Communication (NVC) by Marshall RosenbergOFNR Framework - Observations, Feelings, Needs, RequestsObservations - what we notice about ourselves, others, and the worldFeelings - sensations stimulated by met or unmet needsNeeds - universal life impulses; drivers of actionsRequests/Strategies - ways to meet our needsCompassion Course OnlineThe Compassion Book by Thom BondNY Center for NVC (NYCNVC)Effective practice is intentional, focused, awareTranslating Judgments Practice - translating judgments into feelings and needs/valuesShifting from judgment and blaming to connection, curiosity, and compassionPrinciple - everything we do we do to meet a need or valueFeelings as "radar" for needs, not something to fear or push awayApplying NVC at work - values and what matters>needs; focusing on individual self-connection leads to more curiosity, compassion, and connection with co-workersIt doesn't take two to change a conversation, only oneDealing with difficult feelings by connecting to met/unmet needs - (1) notice judgments/resistance/thinking, (2) tune into body sensations, (3) identify what you want/need and embody it, (4) think of a strategy to meet the needsFeelings and Needs listStudy by Brene Brown on average number of feelings of AmericansSelf-connect first to connect with others secondTwo types of practice for showing up better - formal and integrative/IRLCathan's website - Compassionate Thriving Types of Judgments - Value judgments, preferences, assessments vs. moralistic judgmentsHigh performance in life = showing up authentically and connecting with othersMindfulnessSomatic experiencing and breathworkCompassion vs. empathy

In this episode of The Learning and Performance Podcast, I speak with Dr. Alaina Szlachta, an education entrepreneur and data and measurement "nerd," about leveraging data to improve workplace learning and performance. Alaina is the founder and Chief Measurement Architect at By Design Development Solutions, a consultancy that works with leaders and teams to create simple data collection systems that enable their programs to facilitate real, evidence-based impact and change. Together, Alaina and I discuss why measurement, assessment, evaluation, and data are so critical to learning and performance improvement, and she shares some great insights and tools for measuring and understanding the true impact of your learning and performance efforts.Key TopicsIn our conversation, we hit on a number of interesting topics relevant to learning and performance, including: The importance of collecting and utilizing data (and why data is power) Evaluation, measurement - what they are and why they matter The criticality of having feedback loops in teaching and learning The similarities and differences between measurement, evaluation, and assessment Why analysis and evaluation are so often overlooked The difference between analyzing and addressing performance gaps vs. designing learning solutions Some challenges with measuring the impact of training and other interventions, and how to overcome them How to artfully navigate questionable training requests How to evaluate intangible skills in highly tangible ways And a whole lot more!Connect with Alaina Alaina's website LinkedIn Measurement Made Easy group Measurement and Evaluation on a Shoestring⁠⁠⁠Mentions and Resources: Learning 2024 Conference Dr. Megan Torrance - Why data is power The data pyramid and how wisdom requires data Performance - a combo of attitudes and actions, beliefs and behaviors that show up in how we work Learning - a means to an end at work, NOT the end result The importance of evaluating performance changes, not just assessing learning! Importance of constant feedback loops in teaching and learning and the lack of feedback loop in much workplace learning and performance improvement Telling Ain't Training Definition of measurement - strategic planning to collect data and collecting it Definition of evaluation - analyzing the data and determining effectiveness Importance of measurement and evaluation to decision-making The ADDIE Framework - so easy to neglect/overlook A and E Analyzing and addressing performance gaps vs. designing and delivering learning solutions The Pareto Principle - 20 percent of content providing 80 percent of value Why evaluation is overlooked - (1) lack of time, money, and people to do a comprehensive evaluation, (2) focusing on superficial aspects of learning experiences, (3) not clearly identifying the important things to value Kirkpatrick's Four Levels of Evaluation Assessment vs. Evaluation - assessments collect data on learning, and evaluations determine changes in performance Challenges with measuring impact - (1) building a training or learning solution without validating the problem is a lack of knowledge, (2) not digging into the data closely Measurement and Evaluation on a Shoestring (ATD Press 2025) Getting out of the shoestring by being strategic Aligning L&D resources with core business/organizational metrics Heidi Kirby - Useful Stuff Importance of listening to your gut when sensing red flags with requests How to sidestep training requests with strategic questions about the problem Evaluating the "intangibles" - (1) Translate intangible skills into tangible behaviors and indicators. (2) Tie it back to the problem. What would be different if the person was better at this? If they did it, would it solve the problem? Importance of using tech to automate other things and free up time for better analysis and evaluation Being clear on key indicators/criteria before making professional decision (e.g., finding a job, taking on a client)

Overview: In this episode of the L&P podcast, I speak with Mark Sheppard, a learning architect, designer, and self-proclaimed L&D “geek" about ways that that L&D professionals and teams can innovate their products, processes, and practices. Mark is the owner and founder of 2Sphynx Innovations, an L&D consultancy serving the public and private sectors in Canada and the US. With an impressive academic background and 30 years+ in the L&D field, Mark and I discuss a wealth of principles and practices you can use to change the way you consult, design, create, and lead. Key Topics: In the conversation, we hit on a number of interesting topics relevant to learning and performance, including: Striking the right balance between efficiency and innovation in L&D performance The yin-yang relationship between learning and performance The role of emotions—both positive and negative—in impactful learning Learning in the flow of work Dos and don’ts of online instruction The value of full-stack L&D consulting Mark’s advice on being a freelancer/contractor The value of open-ended questions and challenging assumptions when working with stakeholders The many uses of LLMs for L&D Why context often trumps content when it comes to learning The crucial difference between gamification of learning and game-based learning The shortcomings of traditional L&D frameworks and some better alternatives Barriers to innovation in L&D and how to overcome them And much more! Connect with Mark: LinkedIn: https://ca.linkedin.com/in/marksheppard Blue Sky: https://publictest.bsky.cz/profile/did:plc:jk4hydiju4stbfzvtamktpjq 2Sphynx: https://2sphynx.com/ Mentions and Resources: Performance as a function of efficiency AND innovation Role of emotion in learning Education vs. learning Learning and performance as yin and yang Bob Mosher - Learning in the workflow The roots of instructional design in the military Online instruction: dos and dont's - (1) The importance of having a co-facilitator for live online learning, (2) the importance of videos and office hours for asynchronous online courses Being a "full-stack" L&D professional Tips on being a freelance L&Der- (1) Being a trusted advisor, (2) having empathy for SMEs and learners, (3) thinking like an entrepreneur/owner, (4) focusing on solving problems>providing training solutions, (5) watching out for bad contracts, (6) engaging in regular marketing and sales and articulating your value prop The role of powerful questions (e.g., "how might we") in building trust, challenging assumptions, and creating better solutions Importance of pre-boarding to successful onboarding The value of LLMs for L&D - (1) knowledge management, (2) time saving, (3) content design and development, (4) sounding board, (5) thought partner, (6) devil's advocate, (7) needs analysis and evaluation, (8) data analysis and insights LLM watch outs - too much focus on content production>process The role of play and fun in learning Performance analysis and improvement - Guy Wallace, Geary Rummler, Joe Harless, W. Edwards Deming Microlearning Performance support Importance of context and activities>content and events Iterative L&D - agile, rapid prototyping, SAM The Kirkpatrick Framework and its shortcomings The CIPP Evaluation Framework (Context-Input-Process-Problem) Will Thalheimer's Learning Transfer Evaluation Model The ADDIE Framework - a macro doctrine, NOT a process or project plan 3 targets of innovation for L&D - (1) Product, (2) Process, and (3) Practice Barriers to innovation in L&D - (1) fear, (2) inertia Game-based learning/design vs. gamifying learning Promises and pitfalls of gamificiation The psychology of game-based learning - social learning, novelty, choice, experimentation/safety Conditions vs. constraints in design of games Dunning-Kruger Effect - mismatch between competence and confidence Yerkes Dodson Curve - Moderate anxiety as a beneficial for learning Importance of breaks and working with your brain in mind

In this episode of the L&P pod, I speak with Noah Rasheta, a Buddhist philosopher, author, and podcaster dedicated to making Buddhist philosophy accessible and practical for everyday life. Noah's podcast, The Secular Buddhism Podcast, shares Buddhist principles and practices that modern people can use to learn, perform, and live more wisely. His book, "No-Nonsense Buddhism for Beginners," breaks down key Buddhist concepts for a Western audience and is an invaluable resource for those seeking to incorporate mindfulness and philosophical insights into their daily routines. In the conversation, Noah and I discuss some basic ideas from Buddhism and ways people from a secular background can leverage Buddhism. Noah enjoys photography, paragliding, volunteering as a school bus driver, and spending time with his wife and kids in Utah. KEY TOPICS: In our conversation, Noah and I hit on several topics relevant to learning and performance, including: What is secular Buddhism The Four Noble Truths The difference between pain and suffering Seeing life as a game The power of awareness and attention for learning and performance Common myths and misconceptions about Buddhism and mindfulness Enlightenment as a journey vs. a destination Unlearning as a tool for learning Acknowledging multiple perspectives The Middle Way of optimal performance The power of pausing and returning to the breath Doing things for the sake of it Questioning the judgments and evaluations we make ABOUT THE GUEST: Noah Rasheta is a Buddhist philosopher, best-selling author, and podcast host. He has presented his teachings at some of the world's most renowned organizations, such as Apple®, PwC, YPO, Entrepreneurs' Organization, and many others. His teachings have been downloaded millions of times by individuals all around the world. CONNECT WITH NOAH: Secular Buddhism website Instagram Facebook Twitter/X MENTIONS and RESOURCES: Performance vs. effort - See this and this Secular Buddhism - See this and this and this First Noble Truth - Truth of Suffering - See this and this Second Noble Truth - Truth of the Cause of Suffering - See this and this Third Noble Truth - The End of Suffering - See this and this Fourth Noble Truth - Eightfold Path to End Suffering - See this and this AND this Pain vs. Suffering - See this and this Groundlessness Life as Chess vs. Tetris - The Myth of Having a Totally Happy Life Life Bingo Myth: Meditation as a Way to Feel Good (Catch the Butterfly) vs. a Way of Better Seeing/Feeling (Flashlight to Raise Awareness) Happiness as a Butterfly Myth: Enlightenment as an End Goal vs. a Journey Importance of awareness in learning and teaching Unlearning as a tool for learning Parable of the Blind Men and the Elephant - different ways of understanding things Learning styles vs. preferences Secular Buddhism podcast No Nonsense Buddhism for Beginners The Power of the Pause Flow experience The Middle Way of Performance Doing things for the sake of it Not tying identity to outcomes Parable of the Farmer and the Horse - "Who knows what is good/bad?" Life is short, so make the most of it

In this episode of the L&P pod, I speak with Massimo Pigliucci, a philosopher, professor, author, and expert on Stoicism and practical philosophy. Massimo and I discuss why humans should study philosophy and how modern people can apply the ancient philosophy of Stoicism to improve our ability to learn, perform, and live well. The episode provides a toolbox of Stoic principles and practices for us all to navigate an increasingly complex, chaotic, and uncertain world. KEY TOPICS: In our conversation, Massimo and I hit on a number of topics relevant to learning and performance, including: What is philosophy and why it matters to the average person The two main branches of philosophy - theoretical and practical Stoicism as a philosophy of life The three main components of philosophies as ways of life The Origins of Stoicism The three aspects of human nature The four cardinal virtues Key Stoic figures like Marcus Aurelius, Epictetus, Seneca and what they can teach modern people Common myths and misconceptions about Stoicism and other ancient philosophies The difference between intentions and outcomes Analytical and practical techniques devised by the Stoics to help us be wiser and flourish A whole lot more! ABOUT THE GUEST: Massimo is the K.D. Irani Professor of Philosophy at the City College of New York. Massimo holds PhDs in evolutionary biology and philosophy. He conducts research and teaches classes on topics including philosophy, philosophy of science, and Stoicism. Massimo’s authored several articles and books that make ancient philosophy, especially Stoicism, more accessible and applicable to everyday life. He’s part of Modern Stoicism, a movement to help revive Stoicism that has equipped many with tools to handle life’s challenges more effectively. You can learn more about him from Wikipedia. CONNECT WITH MASSIMO: Website University Page Substack YouTube Stoa Nova Modern Stoicism MENTIONS, REFERENCES, AND RESOURCES: Internal vs. external standards Biological, machine, and human learning Definition of Philosophy Two branches of philosophy - theoretical vs. practical Eudaimonia - flourishing in life Plato Stoicism The three components of philosophies as a way of life - Meta-physics, ethics, practices Living in accordance with nature Zeno of Citium - founder of Stoicism Three aspects of human nature - biology, rationality, sociality The four cardinal virtues - practical wisdom, courage, justice, temperance Marcus Aurelius Stoic training/practice How to Be a Stoic by Massimo Pigliucci The Meditations of Marcus Aurelius The Discourses of Epictetus Epictetus's Enchiridion Seneca's Letters Stoic definition of "passion" Stoic vs. stoic Epicurean vs. epicurean A Handbook for New Stoics by Massimo Pigliucci and Gregory Lopez Contemplative exercise: Philosophical journaling The myth of learning from experience alone Musonius Rufus Physical exercise: Fasting, abstaining, intentional mild discomfort Dichotomy of control exercise A Guide to the Good Life by Bill Irvine Intentions vs. outcomes Galen Setting internal vs. external goals Aristotle and aristotelianism Epicureanism The Philosophy of CBT by Don Robertson The Role Ethics of Epictetus by Brian Johnson Hic et nunc - "Here and now" tattoo

In this episode of the L&P Podcast, I speak with Mike Christensen, a counselor, trainer, and expert in cognitive behavioral therapy (CBT), about how our thoughts and beliefs influence how we feel, what we do, and ultimately, our ability to learn and perform. Mike and I discuss a range of CBT tools and techniques that are not only valuable to therapists and their patients, but can be used in any situation in which people might need to rethink things or change beliefs in order to learn or perform better. We also discuss how to use "deliberate practice" to improve at providing therapy, coaching, and beyond. KEY TOPICS: In our conversation, Mike and I discuss a range of topics, including: Cognitive behavioral therapy (CBT) and how what we think determines how we feel The difference between CBT and positive thinking David Burns’ new “TEAM” model of providing therapy and coaching The importance of measuring outcomes Why empathy is a necessary but not sufficient condition for change Overcoming resistance to change A bunch of techniques to help you untwist your thinking The importance of deliberate practice and feedback in improving Positive reframing A whole lot more… ABOUT THE GUEST: Mike Christensen. MACP, RCC, ACS serves as the Director of Professional Development at the Feeling Good Institute. He is a Registered Clinical Counselor with the British Columbia Association of Clinical Counselors and holds a Master of Arts in Counseling Psychology. His diverse background in business, community organizations, and family support roles has provided Mike with a wide array of experience in leadership, administration, parenting training, and team building. He is a Certified Level 5 Master TEAM CBT Therapist and Trainer and is the Director of Feeling Good Institute Canada. He provides advanced level online training with the Feeling Good Institute for therapists around the world and is the co-author of “Deliberate Practice for TEAM CBT"  with Dr. Maor Katz, Dr. Tony Roussmaniere and Dr. Alez Vaz. Mike lives in Canada with his wife and daughters. He is an avid cyclist and former swim coach. CONNECT WITH MIKE: Email: mike@feelinggoodinstitute.com Website: https://www.feelinggoodinstitute.com/find-cbt-therapist/mike-christensen LinkedIn: https://ca.linkedin.com/in/michael-christensen-5555bb50 MENTIONS, REFERENCES, AND RESOURCES: The Feeling Good Institute TEAM-CBT David Burns Hines Ward on talent Cognitive Behavioral Therapy (CBT) Feeling Good: The New Mood Therapy The Cognitive Model Cognitive appraisal: How we THINK determines how we FEEL Cognitive distortions Cognitive restructuring (thought challenging) The cognitive triad (The CBT triangle) Behavioral experiments Exposure therapy CBT vs. positive thinking Two approaches to combating negative thoughts - counterattack and acceptance Matthew May Brian Johnson - Win or Learn Aaron Beck Testing (T) Empathy (E) Agenda-Setting/Assessment of Resistance (A) Outcome vs. process resistance Addictions as failed solutions Methods (M) "Examine the Evidence" technique 50 Techniques to Change Your Thinking Therapy methods - behavioral, motivational, relational, cognitive, compassion-based, truth-based The "Semantic" method The "Best Friend/Double Standard" technique Tools Not Schools of Therapy The Recovery Circle FGI Fast Track to Level 3 certification program Deliberate practice The Deliberate Practice of TEAM-CBT Zone of proximal development (ZOPD) Offering an "invitation" to a client Sitting with "open hands" "Multiple choice" empathy Growth mindset - Why there's no such thing as "I can't do it." Importance of high expectations Facebook Live session with David Burns in which Mike failed Learning from role models and anti-role models Simone Biles failure Reframing obstacles as opportunities

In this episode of The Learning + Performance Podcast, I speak with Connie Malamed, a learning experience designer, consultant, author, speaker, and mentor to L&Ders around the world, about how to create interesting and impactful online learning experiences to promote learning and performance. In our conversation, we discuss a number of topics related to enhancing learning and performance, including: Myths and misconceptions about eLearning Why scenario-based e-learning can be so powerful Connie’s key elements of effective e-learning Simple visual design principles that anyone can use to design more digestible learning experiences Common struggles instructional designers and developers face The importance of evaluation and empathizing with your learners Several techniques for learning effectively And more! About the Guest: Known as the eLearning coach, Connie has spent over two decades studying and practicing the art and science of designing engaging e-learning and teaching others how to do it too. Her website, The eLearning Coach, shares actionable strategies, practical content, product reviews, and resources to help professionals design, develop, and understand learning, instructional design, and visual design. Connie's authored of two books on visual design, hosts a podcast on e-learning, has a free e-mail course on Breaking into Instructional Design, and runs a membership community, MasteringID, for people wanting to learn and build instructional design skills. Connie has a masters in Instructional Design and Technology from UT-Austin and a BA in Art Education from Penn State. She lives and works in the DC-Baltimore area and enjoys reading about all things learning, design, and the brain. Connect with Connie: Website: The eLearning Coach Consulting Site: www.ConnieMalamed.com LinkedIn Twitter/X Topics, Mentions, References, and Resources: Connie's Books: https://theelearningcoach.com/my-book/ AND ⁠https://amzn.to/3EMQxDH⁠ Connie's MasteringID Community Connie's newsletter Connie's podcast Connie's big List of ID programs Assimilation vs. accommodation Levels of knowledge and understanding: facts, concepts, processes, principles, theories, applications User experience (UX) design Myths and misconceptions about eLearning - the brain is a recorder, eLearning needs to be boring, learning is a one-time event Scenario-based learning and the importance of leveraging imagination, stories, personalization, relevance Clark Quinn on the importance of having learners make decisions Importance of empathizing with learners Key principles of effective online learning - interactivity, discussion/social learning after, follow-up/reinforcement, evaluation and feedback Visual design for e-learning - the importance of white space, visual hierarchy Connie on Why less is more in designing learning Richard Mayer's 12 principles of multimedia design ID vs. UI/UX vs. LXD Differences between ID, elearning development, and training LinkedIn group for freelance IDers Struggles IDers face - not having a seat at the table, leaders not knowing how people develop skills, not being an order taker Connie on What to do if you CAN'T speak with your audience Root cause analysis Julie Dirksen on the Importance of evaluating AI outputs Using AI tools in ID - ChatGPT, Grammarly, Feedly Connie on Agile ID and the importance of developing e-learning prototypes The importance of incorporating the language of learners Connie on Talent Stacking Techniques for more effective learning - spacing learning, learning in short bursts/microlearning, reflection, studying things you care about, elaboration, discussion Connie on elaboration Connie's Breaking into ID site and email course: https://breakingintoid.com

In this episode of the L&P Podcast, I speak with Heidi Kirby, Ph.D., an L&D strategy consultant, instructional designer, writer, and podcaster, about how L&D teams and organizations can be more intentional and strategic in facilitating learning and performance. With a PhD in instructional design and technology and over a decade of industry experience, Heidi possesses a unique blend of theory and practice. Over the past decade, she has built and launched learning programs, consulted with award-winning L&D entrepreneurs, and helped countless instructional designers enhance their skills. Co-founder of Useful Stuff and host of the BLOC podcast, Heidi seeks to help L&D professionals and companies around the world make learning more engaging and useful. She lives and works in Cleveland, OH, with her family and has an infectious laugh. In our conversation, we touch on a range of topics relevant to L&D and talent professionals, including: - Why L&D teams need a big dose of strategic thinking - Ways to manage stakeholder expectations - Building strong, diverse L&D teams - Beginning L&D projects with evaluation in mind - And so much more... Topics, references, and other stuff mentioned in the conversation: Designing for NASA, working in government Challenging preconceived notions of training Loom: https://www.loom.com/ Managing stakeholder expectations Building and managing L&D teams The importance of wins - big and small, short and long-term Leveraging L&D talent and skills Hiring for the same values and different skills Aligning L&D strategy with business goals Jim Collins - getting the right people in the right seats: https://www.jimcollins.com/article_topics/articles/first-who.html Team vision and values clarification Evaluating learning from the start of a project Wistia: https://wistia.com/ Borrowing resources from other departments Kirkpatrick Framework for Learning Evaluation: https://www.kirkpatrickpartners.com/ The Six Disciplines of Breakthrough Learning: https://the6ds.com/wp-content/uploads/2017/03/Introduction-to-the-6Ds-3.0.pdf Cathy Moore - Action Mapping: https://blog.cathy-moore.com/action-mapping-a-visual-approach-to-training-design/ Immersing yourself in the client's culture Field of Dreams - Build It, and They Will Come? https://www.youtube.com/watch?v=NOPTByHw5RA Pivoting from reactive to proactive mode Intake process for training requests Evaluating and choosing L&D tools L&D toolkits>elearning authoring tools Creating authentic learning experiences Revising and improving learning experiences Podcasts as learning and cultural tools Heidi's dissertation on ID management and leadership skills: https://digitalcommons.odu.edu/stemps_etds/132/ The Dichotomy of control and controlling the controllable: https://www.psychologytoday.com/us/blog/365-ways-to-be-more-stoic/202304/the-stoic-dichotomy-of-control-in-practice Setting personal learning goals LN Connect - 2024 Conference https://thelearning-network.org/event/connect-2024-be-the-disruption/ Connect with Heidi: Website: https://heidikirby.com/ LinkedIn: https://www.linkedin.com/in/heidiekirby Useful Stuff: ⁠https://www.getusefulstuff.com/⁠ The BLOC podcast: ⁠https://blocpod.buzzsprout.com/⁠

In this episode of the L&P Podcast, I speak with Chris Deavin, health coach, personal trainer, and business owner, about key principles of behavior change and how to form healthy habits. With over two decades of experience working with individuals from diverse backgrounds to enhance their health and well-being, Chris is an expert at helping people build durable and repeatable habits and lifestyles. Chris has degrees in exercise science and certificates in nutrition, personal training, and related areas. He owns multiple health and fitness-related businesses, including MyHealthCoach, All-in-1 Health and Fitness, PT Development, and Reigate Health and Fitness. Chris lives in Reigate, UK, with his partner. He loves to travel and challenge himself by competing in all sorts of physical endurance events. In our conversation, we touch on a range of topics relevant to anyone seeking to develop habits to promote their health, performance, and well-being, including: The difference between knowledge and application Why motivation is a myth The power of consistency Why it's so crucial to get the fundamentals right Core values -their benefits and costs Why mindset trumps planning Designing your environment to reduce friction And so much more... Mentioned in or based on our conversation : Knowledge vs. Wisdom - https://betterhumans.pub/the-difference-between-knowledge-and-wisdom-3ff97605287a 3 Different types of knowledge - conceptual, process/procedural, contextual - https://ice.ua.es/es/jornadas-redes-2013/documentos/2013-posters/334641.pdf Definition of performance Motivation vs. passion/desire Definition of learning The fundamentals - Sleeping, eating, exercising - https://eatmovesleep.org/ The power of values - https://www.mindtools.com/a5eygum/what-are-your-values Simon Sinek - Start with Why - https://simonsinek.com/books/start-with-why/ Core values - https://scottjeffrey.com/core-values-list/ The downside of core values Readiness to change model - https://en.wikipedia.org/wiki/Transtheoretical_model David Goggins - https://davidgoggins.com/ The motivation myth - https://www.amazon.com/Motivation-Myth-Achievers-Really-Themselves/dp/0399563768 Eliminating environmental friction - https://www.nytimes.com/2021/01/09/well/mind/healthy-habits.html AND https://www.bobsutton.net/book/the-friction-project/ James Clear - Atomic Habits - https://jamesclear.com/atomic-habits "Crowding out" bad habits Process vs. Results Mindset before plan The "C word" - consistency Action planning Experiential learning from failure Keystone or fundamental habits - https://jamesclear.com/keystone-habits Failure vs. feedback Embrace the Suck - https://www.amazon.com/Embrace-Suck-Navy-SEAL-Extraordinary/dp/0306846330 BJ Fogg - Tiny Habits - ⁠https://tinyhabits.com/⁠ Connect with Chris: Coach.Me - https://www.coach.me/chrisdeavin Over 50 and strong YouTube channel - https://www.youtube.com/@over50andstrong Twitter/X - https://www.twitter.com/myHealthCoach3 Facebook - https://www.facebook.com/myhealthcoachuk Email - myhealthcoachuk@gmail.com MyHealthCoach - https://www.myhealthcoach.online/your-coach

In this episode of the L&P Podcast, I speak with Amy C. Edmondson, the Novartis Professor of Leadership & Management at the Harvard Business School (HBS), about team learning and performance. Thinkers50 #1 Management Thinker in the world, Amy is most well-known for her pioneering work on psychological safety and its key role in promoting team learning, collaboration, and innovation. She's the author of countless journal articles, books, case studies, and other content on leadership, teaming, and learning. Amy most recently published The Right Kind of Wrong: The Science of Failing Well (2023), a book about how we can all leverage failure to our advantage. She lives in Cambridge, Massachusetts with her husband George and is the proud parent of two terrific young men. In our conversation, we touch on a range of topics relevant to managers, leaders, and other professionals seeking to enhance the learning and performance of teams and organizations, including: Psychological safety and its role in team learning and performance Myths about psychological safety Psychological safety vs. accountability Can there be too much psych safety? The three different types of failures The 4 elements of "intelligent" failures The role of leaders in making it safe to speak up and fail A whole lot more! Mention in the conversation: Psychological safety Humans as unconscious calculators The critical role of psychological safety in facilitating learning The 4 stages of learning The variability of psych safety on teams in the same organization Myths about psych safety Psych safety vs. safe spaces Chris Argyris on learning-oriented conversations Can there be too much psych safety? https://hbr.org/2024/01/can-workplaces-have-too-much-psychological-safety AND https://knowledge.wharton.upenn.edu/article/the-downside-of-psychological-safety-in-the-workplace/ Psych safety vs. accountability Three types of failure The 4 criteria of intelligent failures Air Florida Flight 90 - A basic avoidable failure The Checklist Manifesto Learning from mistakes Deliberate practice The challenges of creating psych safety on remote teams: https://psychsafety.co.uk/psychological-safety-in-remote-teams/ AND https://hbr.org/2020/08/how-to-foster-psychological-safety-in-virtual-meetings The importance for leaders to frame work Framing Research on employee experience as it relates to connection to purpose and meaning, culture and community, learning and development, and material well-being, and how they relate Ed Catmull on crappy first drafts Growth mindset Buckminster Fuller on naivety Connect with Amy: HBS page LinkedIn Twitter/X Instagram

In this episode of the L&P Podcast, I speak with Todd Gerspach, former C-level executive and founder of Fortitude Executive Coaching, about how executives can enhance their performance while maintaining some semblance of balance. In our conversation, we touch on a range of topics relevant to current and aspiring managers and leaders, including: Definitions of professional and personal success Learning from experience Leadership vs. management Coaching Change management Personal mission statements and value hierarchies Mental models of management and leadership And a whole lot more! Mentioned in the conversation: 8:35:00 - John Wooden on success - https://www.thewoodeneffect.com/pyramid-of-success/ 12:19:00- Learning from experience - https://www.wikiwand.com/en/Experiential_learning 13:08:00 - Definition of Management - https://monday.com/blog/project-management/four-functions-of-management/ 15:02:00 - CCT Trifecta - https://www.fortitudeexec.com/approach 29:07:00 - Growth mindset https://fs.blog/carol-dweck-mindset/ 29:54:00 - Management vs. Leadership - https://online.hbs.edu/blog/post/leadership-vs-management 30:32:00 - Servant, transformational, and authentic leadership - https://www.fortitudeexec.com/leadership-philosophys 33:00:00 - John Kotter - https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6495 35:14:00 - The learning/performance dip - https://medium.com/@simply_stef/stages-of-learning-when-are-people-most-likely-to-give-up-on-a-new-skill-6131866e4e21 40:00:00 - Internal/intrinsic vs. external/extrinsic motivationhttps://www.verywellmind.com/differences-between-extrinsic-and-intrinsic-motivation-2795384 40:40:00 - Personal values hierarchy - https://www.mindtools.com/a5eygum/what-are-your-values 44:44:00 - Alan Mulally's family mission statement - https://www.inc.com/ayse-birsel/3-lessons-i-learned-from-ford-ceo-alan-mulally-about-being-a-better-parent.html 44:49:00 - Stephen Covey on family missions - https://www.thebump.com/a/family-mission-statement 45:33:00 - DISC - https://en.wikipedia.org/wiki/DISC_assessment 45:34:00 - EQ - https://psychcentral.com/lib/what-is-emotional-intelligence-eq 50:41:00 - ModelNetics - https://www.maineventmanagement.com/model-netics/ 51:46:00 - Delegation triangle - https://www.linkedin.com/pulse/three-elements-delegation-victor-roosen/ 53:18:00 - The Seven Ports of Life - https://www.leedunnesoccer.com/post/the-7-ports-of-life 54:00:00 - KASH Model - https://thepeakperformancecenter.com/educational-learning/learning/process/obtaining/obtaining-information/knowledge-skills-attitudes/kash/ 1:01:48 - Executive 360 Model - https://www.fortitudeexec.com/executive-coaching 1:02:48 - Opportunity Wedge - https://liveyourwage.com/the-opportunity-wedge/ 1:08:07 - Job-crafting - https://hbr.org/2010/06/managing-yourself-turn-the-job-you-have-into-the-job-you-want Connect with Todd: LinkedIn Website YouTube

In this episode of the L&P Podcast, I speak with Dr. Jenny Woo, a Harvard-trained educator, cognitive science researcher, entrepreneur, executive coach, and mom of three. Jenny is the founder and CEO of Mind Brain Emotion, an organization dedicated to helping parents, teachers, and other adults apply research from psychology and neuroscience to build essential life skills in our kids. Jenny conducts research in social-emotional learning, emotion regulation, and resilience. She is the creator of a series of award-winning life skills games used by parents, teachers, counselors, and therapists in 50+ countries. In our conversation, Jenny and I discuss: Social and emotional learning (SEL) Emotional intelligence (EQ) The value of essential skills in the age of AI The importance of relationships in human development The application of neuroscience to education The use of games to build skills And several others... Mentioned in the conversation: Psychological Safety Harvard Study of Adult Development The Loneliness Epidemic Emotional Agility Learn more about Jenny and check out her games: LinkedIn; Instagram Mind Brain Emotion Website Essential Human Skills Card Games on Amazon 52 Essential Coping Skills 52 Essential Relationship Skills 52 Essential Critical Thinking Skills 52 Essential Interview Skills

In this episode of the L&P Podcast, I speak with Dr. Curt Bonk, a Professor at Indiana University's School of Education who teaches psychology and technology courses. Curt is a prolific scholar and author, a sought-after conference speaker, and a big believer in the power of online education to transform lives worldwide. He currently conducts research in the field of self-directed online learning environments (SOLEs) and open education (including massive open online courses (MOOCs)). In this conversation, Dr. Bonk and I discuss a range of topics, including: Self-directed online learning Massive open online courses The measurement of online learning Online learning resources and support for students The stages of technology adoption Techniques for online Instructors to support students How instructors can add some TEC-VARIETY to their courses And many others... Mentioned in the conversation: A list of Curt's 300+ articles on self-directed online learning, MOOCs, and related topics EdTechBooks.org - Free education technology Curt's Books Garrison (1997) - Self-Directed Learning Model Bonk's TEC-VARIETY Model of Motivation Silver Lining for Learning podcast More from Dr. Bonk: Curt Bonk's Open Learning World Curt Bonk's IU Profile

In this episode of the L&P Podcast, I speak with Michael Sweeney, Chief Strategy Officer at RallyBright and founder of SaberCoaching, about his career enhancing the capacity and performance of individuals, teams, and organizations. Formerly VP of Digital Learning at Bain & Company, Mike has over two decades of experience in operations management, L&D, learning design, leadership development, coaching, and technology training. A lifelong learner himself, Mike enjoys finding ways to help others perform better and master their crafts. Mike holds a Masters in Organizational Psychology from William James College and is a Co-Active Training Institute (CTI) coach. Outside of work, Mike enjoys reading, running marathons, coaching athletes, playing with his dog, and being the best dad he can be for his three teenage daughters. Mike currently lives and works in Boston, Massachusetts. In our conversation, we hit on a wide range of topics, including: The critical role of culture, values, and behaviors in organizational effectiveness The difference between peak performance and high performance The neuroscience of learning and skill development After-action reviews (AARs) Leadership and leadership development Coaching and feedback Motivation vs. inspiration Recruiting sponsors to drive organizational change And a whole lot more! Mentioned in the conversation: 6:28 - Values-Based Leadership 7:28 - Deliberate vs. Evolutionary/Emergent Strategy 8:18 - Values: Espoused vs. Enacted/In-Use 8:30 - Bain Values and Operating Principles 8:52 - Definition of culture 13:00 - Operationalizing values 14:02 - Edgar Schein on culture 14:59 - Humble Inquiry 17:42 - Stephen Covey's The Seven Habits of Highly Effective People 20:11 - Peak vs. High Performance 21:05 - Learning in the brain 23:11 - Unlearning 23:52 - The P/PC Balance 24:58 - Atomic Habits 24:59 - The Power of Habit 25:56 - After-Action Review 26:36 - Teams that Work 28:30 - Agile retrospective 28:45 - Lean manufacturing 30:06 - John Maxwell's Leadership Law #2 - Leadership as influence 31:07 - Maxwell's Leadership Law #1 - Law of the Lid 32:12 - Feedback Model - Situation, Behavior, Impact 34:13 - Tim Ferriss on Learning to Learn 42:39 - Tim Gallwey's The Inner Game of Tennis 44:12 - Building High-Performing Teams course 48:29 - The Losada Ratio 48:55 - Designing the Coach-Client Alliance 50:25 - Alfie Kohn on the Downsides of Punishment 51:22 - Positive Intelligence 53:58 - Radical Candor 1:05:00 - The Sponsorship Spine 1:07:15 - John Kotter's Leading Change 1:07:45 - John Kotter's The Heart of Change 1:09:45 - Spaced repetition 1:11:30 - Learning moments of truth 1:16:23 - Outlive by Peter Attia 1:20:06 - CTI Fundamentals Connect with Mike: Michael Sweeney Saber Coaching Rally Bright

In this episode of the L&P Podcast, I speak with ⁠Rachel Koblic, former VP of Learning Experience at 2U and co-founder of StarlingLX, a professional development startup that offers mid-level leaders the learning experiences, real-world resources, and social support they need to thrive in their roles, nurture the people around them, and create better workplaces. A generalist at heart, Rachel has held a variety of roles designing learning experiences and leading learning teams across a range of industries. She has a Masters in instructional technology from Indiana University and is a true lifelong learner. Rachel lives and works in upstate New York with her partner on a farm with a whole mess of critters! In our conversation, we touch on a range of topics in online learning and professional development including: Rachel’s journey into edtech and learning design The 4 key elements of impactful online learning Rachel’s role in developing 2U’s Learning Experience Framework The evolution of online learning in higher education What “quality” online learning means to learners Rachel’s decision to start Starling and the need it serves Starling’s unique approach to professional development for mid-level professionals Much more! Learn More About Rachel: LinkedIn StarlingLX Mentioned in the Conversation 7:40 - Performance vs. Mastery Objectives 15:25 - Learning management systems (LMS) LinkedIn Learning Thinkific Kajabi 19:01 - Ideal Customer Personas (ICPs) 19:25 - Micro-lessons and micro-learning 21:02 - 2U’s Learning Experience Framework (LXF) 22:17 - Bruce Spatz 22:35 - Clark Quinn 25:00 - Intrinsic motivation 26:13 - Learning Design Hooks 28:32 - The Power of Questions 34:15 - StarlingLX 34:38 - Disco community learning platform 36:00 - Jeff Sirroni 38:30 - Human-centered leadership 39:45 - Capacity planning 40:12 - Power to the Middle (McKinsey) 44:58 - Chris Dede’s The 60-year curriculum 45:04 - Stanford’s Open Loop University 46:06 - MasterClass 53:38 - Professional user manuals 56:25 - Self-determination theory 1:00 - Ego-centrism 1:02 - Tasha Eurich’s Insight