The HR Investigations Podcast

Episode Title: When a Subject Requests an Attorney: Handling HR Investigations Legally and Professionally Episode Summary: What should you do when a subject in an HR investigation says, “I want to have my attorney present”? In this episode, Natalie A. Ivey explains how to respond professionally, maintain investigation integrity, and protect your organization. Learn practical tips for handling requests, explaining company policy, offering alternatives, and documenting the process. What You’ll Learn in This Episode: The legal context of attorney requests in workplace investigations How to respond professionally and calmly Alternatives to having an attorney present Best practices for conducting interviews and documenting requests Resources & Links: Resources & Links: How to Conduct Internal Investigations – Book & Toolkit https://www.linkedin.com/in/natalieivey/ https://www.rpchr.com/event/internal-investigations-virtual-event-november

When Managers Harm: Investigating Allegations of Mental Health Impact Episode Summary: Employees are increasingly raising concerns that managers are harming their mental well-being. But how should HR respond? In this episode of The HR Investigations Podcast, Natalie A. Ivey walks you through how to investigate complaints that a manager is “creating mental health issues” for their team. Learn how to focus on observable behavior, conduct fair interviews, analyze findings, and make recommendations that protect employees while supporting organizational culture. What You’ll Learn in This Episode: Why HR should focus on behavior, not diagnoses How to conduct intake interviews around sensitive complaints What data and witnesses to consider in the investigation How to analyze credibility and identify patterns of behavior Recommendations HR can make to address toxic leadership Resources & Links: Resources & Links: How to Conduct Internal Investigations – Book & Toolkit https://www.linkedin.com/in/natalieivey/ https://www.rpchr.com/event/internal-investigations-virtual-event-november

Episode Summary: Bullying in the workplace isn’t always unlawful, but it is always harmful. In this episode of The HR Investigations Podcast, host Natalie A. Ivey breaks down how to handle investigations into bullying allegations. From intake to interviews, evidence analysis to follow-up, you’ll learn a structured process for responding to complaints with fairness and consistency. What You’ll Learn in This Episode: The difference between bullying and unlawful harassment What questions to ask during intake Best practices for interviewing complainants, respondents, and witnesses How to analyze credibility and identify behavioral patterns Recommendations HR can make after findings are complete Resources & Links: How to Conduct Internal Investigations – Book & Toolkit - Check out Natalie’s new book here https://www.linkedin.com/in/natalieivey/ https://www.rpchr.com/event/internal-investigations-virtual-event-november  

In this episode of The HR Investigations Podcast, we speak with a leading executive from Case IQ, a premier case management software company, about the vital role of technology in handling sensitive HR investigations. From bulletproof documentation to ironclad evidence security—and now AI-driven insights—you’ll learn how to modernize your HR practices to minimize risk and boost efficiency. What You’ll Learn: How to document investigations properly to protect your organization Why spreadsheets are no longer safe for managing case files How AI is assisting with case summaries, trend analysis, and risk reduction What to look for in a modern case management platform Why case analytics can help HR be more proactive and data-driven Guest: Jakub Ficner, Director of Partnership at Case IQ Link to Learn More About Case IQ Episode Overview In this episode of The HR Investigations Podcast, host Natalie Ivey explores how technology is reshaping HR and Employee Relations investigations. From airtight documentation and evidence security to the growing role of AI and analytics, today’s conversation reveals how tools like CaseIQ are helping organizations reduce risk, protect sensitive data, and uncover powerful insights that drive cultural change. Joining Natalie is Jakub Ficner, Director of Partnerships at CaseIQ, who shares real-world examples of how HR teams are moving beyond spreadsheets and shared drives to secure, intelligent case management systems that make investigations more consistent, defensible, and proactive. What You’ll Learn in This Episode The Foundation of Investigations Why strong, consistent documentation is critical—not only for compliance but also for organizational credibility—and the common mistakes HR professionals make. Evidence Security The risks of using outdated tools like spreadsheets and shared drives, and how CaseIQ ensures confidentiality, chain-of-custody, and access control. AI as an Investigator’s Assistant How artificial intelligence is being used in HR case management to surface patterns, accelerate workflows, and reveal systemic issues HR might otherwise miss. From Data to Decisions How dashboards and analytics empower HR leaders to identify trends, influence policies, and proactively address workplace risks before they escalate. Featured Guest Jakub Ficner Director of Partnerships, CaseIQ Jakub brings extensive experience in helping organizations leverage case management technology to strengthen their investigative processes and reduce organizational risk.  Link to Learn More About Case IQ Connect with the Host Natalie Ivey is an HR consultant, author, and host of The HR Investigations Podcast. She specializes in helping organizations navigate employee relations challenges with compliance, consistency, and confidence. LinkedIn: Natalie Ivey Enjoyed This Episode? If you found this conversation helpful: Subscribe to The HR Investigations Podcast on your favorite platform. Share it with a colleague who manages investigations. Leave a review to help more HR professionals discover the show. Connect with Us: Subscribe and leave a review on Apple Podcasts, Spotify, or wherever you get your podcasts. Resources Mentioned: How to Conduct Internal Investigations by Natalie Ivey Link to the Book Join Natalie Ivey for a live, 2-day virtual workshop: How to Conduct Internal Investigations – A Practical Workshop for HR Professionals September 23–24 | 🕚 11 AM – 5 PM ET | 📍 Via Zoom Walk through a mock investigation, learn credibility assessment techniques, and gain practical tools to handle even the toughest cases. Register by September 16 – Spots are limited! To Register go to: https://www.rpchr.com/events

Guest Laura Middleton, CEO, Human Resources Certification Preparation | HRCP.com In this episode, podcast host Natalie Ivey discusses Key topics:  The role of HR certification in building trust and influence during investigations Key differences between SHRM and HRCI credentials How certification prepares HR pros for high-stakes conversations with executives Real examples where certification helped drive results Getting started: Choosing the right certification for your goals Special offer for The HR Investigations Podcast listeners:  Receive 15% off any certification exam prep materials or products using the code INVESTIGATE. Just go to HRCP.com Announcement of Natalie’s upcoming 2-day virtual workshop:  How to Conduct Internal Investigations: A Practical Workshop for HR Professionals on September 23-24 from 11:00 am – 5:00 pm.   REGISTER HERE The workshop will provide education on how to navigate tricky employee relations’ issues, how to assess when to open an investigation and when not to, how to prepare for and conduct effective witness interviews, how to gather and preserve evidence, and how to prepare a final investigation report. Examine the issue of managers just not documenting employee behavior and performance issues. Discuss the danger in firing an employee “At-will” without any sort of documentation and how an EEOC investigator sees it Examine why it is critical to have documentation that supports an employee engaged in misconduct that violated organizational policy or that the employee wasn’t meeting performance expectations Discuss the issue of managers failing to document employee issues, run to HR announcing they wish to fire an employee and then view HR as “the enemy” when HR pushes back on a termination of employment due to lack of documentation. Identify root causes to managers failing to document Explain the benefits of phone apps and tech shortcuts to help managers stay organized and minimize the burdensome task of memorializing notes of employee conversations Review several key solutions to improving managers’ documentation capabilities Natalie’s new book now available on Amazon: Check out Natalie’s new book here Connect With Us: Subscribe at rpchr.com Follow us on LinkedIn Learn more about our SHRM and HRCI approved training programs and upcoming events at rpchr.com

Podcast Title: The HR Investigations Podcast Episode Title: When HR Gets It Wrong: Lessons Learned from Botched Investigations Hosted by: Natalie Ivey   Episode Summary: In this episode of The HR Investigations Podcast, Natalie Ivey breaks down real-life investigation failures that resulted in serious consequences for organizations—from wrongful termination lawsuits to reputational damage and broken employee trust. You’ll hear three case studies where HR got it wrong—sometimes unintentionally—and discover the critical lessons each one teaches about fairness, documentation, neutrality, and investigative bias. Natalie also shares her Top 5 Prevention Strategies for avoiding costly missteps and building investigation processes that are defensible, ethical, and compliant.   🔍 What You’ll Learn: Why skipping key steps in an investigation can be legally risky How poor documentation can damage your credibility How bias—conscious or unconscious—can derail fact-finding The importance of procedural fairness and neutrality Five practical strategies for strengthening your HR investigations   🧪 Case Studies Covered: The Accused Was Never Interviewed – Leading to a wrongful termination lawsuit Investigative Notes Go Missing – Resulting in lack of evidence during a legal dispute Bias in the Interview Process – Causing mistrust and reopening of a closed case   ✅ Natalie’s 5 Prevention Strategies: Use an investigation plan Document every step Ensure neutrality Base conclusions on facts, not feelings Close the communication loop with all parties involved   📚 Resources Mentioned: How to Conduct Internal Investigations by Natalie Ivey https://www.amazon.com/How-Conduct-Internal-Investigations-Professionals/dp/1948382970/ref=tmm_pap_swatch_0?_encoding=UTF8&dib_tag=se&dib=eyJ2IjoiMSJ9.fMSMv7BRFHw6ljJoBjP4uGljsUr8ocRRqCxTa6rWlSnGTlSUW7w1EUy8qROIMQPvboHzq4T7AX2fM0DI2T-eyVjPtyaK3aIZLR8lDDTOR8diQtTTAkNSWoNyP9Y0qlH7DjF5D7Zm7baLMUMDJyUmIUoAyCy6YA-MXARlZUOvk2U0AdiiLHIELS1i6lweM_F-dgzrSkLVNq34XyWd3uzdLuHaKiyTQgo3ZBCG6SqFdCc.wzBpFyf_pJMoKelkCm3YeZPXZzCfdZUvuKyrwwpLH_I&qid=1755647855&sr=8-1 Join Natalie Ivey for a live, 2-day virtual workshop: How to Conduct Internal Investigations – A Practical Workshop for HR Professionals September 23–24 | 🕚 11 AM – 5 PM ET | 📍 Via Zoom Walk through a mock investigation, learn credibility assessment techniques, and gain practical tools to handle even the toughest cases. Register by September 16 – Spots are limited! Join Natalie Ivey for a live, 2-day virtual workshop: How to Conduct Internal Investigations – A Practical Workshop for HR Professionals September 23–24 | 🕚 11 AM – 5 PM ET | 📍 Via Zoom Walk through a mock investigation, learn credibility assessment techniques, and gain practical tools to handle even the toughest cases. Register by September 16 – Spots are limited! https://www.rpchr.com/events     👂 Listen + Subscribe: Available on Apple Podcasts, Spotify, Google Podcasts, and all major podcast platforms. 🔔 Don’t forget to subscribe, rate, and leave a review! LinkedIn:  🚨 New Podcast Episode Alert! 🎧 When HR Gets It Wrong: Lessons Learned from Botched Investigations As HR professionals, we do our best to handle investigations thoroughly and fairly. But let’s face it—sometimes we miss the mark. And when that happens, the consequences can be costly: lawsuits, damaged reputations, and broken trust. In the latest episode of The HR Investigations Podcast, I break down real-world investigation failures—cases where things went sideways—and share the key lessons every HR pro should know. ✅ A supervisor was fired—without ever being interviewed ✅ Investigation notes mysteriously “disappeared” ✅ Bias derailed the fact-finding process I also share my Top 5 Prevention Strategies to help you avoid these mistakes and build investigation processes that are ethical, defensible, and compliant. 🔁 Share with your HR colleagues 💬 Let me know in the comments: What’s one lesson you learned the hard way in an investigation? #HumanResources #WorkplaceInvestigations #HRPodcast #EmployeeRelations #Compliance #HRInvestigations #Leadership #HRTips #NatalieIvey #PodcastPromotion    

Episode Title: The Power of Persuasion in HR: A Conversation with Cindy Skalicky Host: Natalie Ivey Guest: Cindy Skalicky, Author of Red Light, Green Light Episode Summary: In this powerful episode, host Natalie Ivey sits down with messaging strategist and executive coach Cindy Skalicky to explore the power of persuasion in Human Resources. Whether you're presenting investigation findings to executives, coaching a challenging employee, or making a case for disciplinary action, how you deliver the message can make or break your influence. Cindy shares insights from her bestselling book, Red Light, Green Light: How Top Leaders Present with Polish, Get Buy-in, and Become More Influential. Together, Natalie and Cindy unpack strategies HR professionals can use to build executive presence, craft compelling narratives, and communicate confidently—especially in high-stakes, high-pressure environments. This episode is filled with real-world tips and practical tools that every HR professional should have in their communication toolkit. Key Topics Covered: Why persuasion is essential in HR roles The HOW-TO Model for structuring persuasive communication Using storytelling techniques without compromising objectivity Building executive presence in high-stakes meetings Real-life scenarios: Persuading leadership to act on difficult decisions Cindy’s top advice for becoming a more influential communicator Resources Mentioned: Book: Red Light, Green Light by Cindy Skalicky Link: https://www.amazon.com/Red-Light-Green-Buy-Influential-ebook/dp/B0FHGWNCPJ/ref=sr_1_1?crid=2GB9RLOCY9LTS&dib=eyJ2IjoiMSJ9.i59XGqpF9NPzikhokdwGt0uFCd1t24XDscAW795j6Ac.XSN7YFwfAWyZXH_iUnGBZNG8AcYeet66MI4mil9ycfI&dib_tag=se&keywords=red+light+green+light+book+cindy+skalicky&qid=1754580145&sprefix=red+light+green+light+cindy%2Caps%2C143&sr=8-1 Subscribe & Share Enjoyed this episode? ✅ Subscribe ⭐ Leave us a 5-star review 📤 Share with a colleague who could use a persuasion boost! Connect with Us Host: Natalie Ivey Website: https://www.rpchr.com LinkedIn: https://www.linkedin.com/in/natalieivey/ Cindy's Website: https://onpoint-communications.com LinkedIn: https://www.linkedin.com/in/cindy-skalicky Join Natalie Ivey for a live, 2-day virtual workshop: How to Conduct Internal Investigations – A Practical Workshop for HR Professionals September 23–24 | 🕚 11 AM – 5 PM ET | 📍 Via Zoom Walk through a mock investigation, learn credibility assessment techniques, and gain practical tools to handle even the toughest cases. Register by September 16 – Spots are limited! https://www.rpchr.com/events    

In this episode of The HR Investigations Podcast, host Natalie Ivey dives into a crucial but often overlooked area: the role of senior leadership in supporting internal investigations. Too often, HR teams are conducting complex and sensitive investigations without clear support or understanding from the C-suite—and that can spell disaster. Natalie unpacks the most common misconceptions executives hold about the investigative process and how HR professionals can bridge this knowledge gap. From enterprise risk management to legal exposure and employee morale, investigations have ripple effects throughout the organization—and the C-suite needs to be tuned in. Tune in to learn: How to educate executives about HR’s role in investigations Tips for presenting investigative findings to senior leaders with clarity and impact What to include in your next leadership briefing on workplace culture and legal risk Whether you're in HR, legal, or a leadership role yourself, this episode will equip you with the insights to elevate the investigative function in your organization—and ensure it gets the strategic attention it deserves. Resources Mentioned: Connect with Natalie Ivey on LinkedIn Explore more episodes of The HR Investigations Podcast, specifically Seal of Honor: Leadership Accountability and Lessons from the Frontline https://rpchr.podbean.com/e/seal-of-honor-leadership-accountability-and-lessons-from-the-frontline/

Remote but Not Invisible: Investigating Misconduct in Hybrid and Remote Work Environments Episode Highlights: As remote and hybrid work have become the norm, employee misconduct hasn’t disappeared—it’s just gone digital. In this episode, host Natalie Ivey unpacks the complexities of conducting internal investigations when your workforce is no longer down the hall but scattered across Zoom, Slack, and email threads. Tune in to learn how to handle complaints in a virtual environment without compromising the integrity of your investigations. From digital evidence to virtual interviews, this episode is packed with actionable strategies for HR and employee relations professionals navigating misconduct in today’s dispersed workplace. In This Episode, You’ll Learn: The key differences between remote and in-person investigations Common complaints arising in hybrid and remote settings (harassment, time theft, digital communication conflicts, and more) How to gather and preserve digital evidence with help from IT Interviewing best practices for virtual environments How to maintain confidentiality when employees are working from home Mistakes to avoid when investigating remotely Upcoming 2-day Virtual Investigations Workshop: Ready to sharpen your investigation skills? Join Natalie Ivey for a live, 2-day virtual workshop: How to Conduct Internal Investigations – A Practical Workshop for HR Professionals July 23–24 | 🕚 11 AM – 4 PM ET | 📍 Via Zoom Walk through a mock investigation, learn credibility assessment techniques, and gain practical tools to handle even the toughest cases. Register by July 16 – Spots are limited! Visit www.rpchr.com or click the link in today’s show notes. Resources Mentioned: Register for the Workshop  https://www.rpchr.com/webinar/internal-investigations-virtual-event Connect with Natalie Ivey on LinkedIn Explore more episodes of The HR Investigations Podcast

Natalie’s upcoming 2-day Virtual Investigations Workshop: July 23-24, 2025 11:00 am – 4:00 pm Details and registration link: https://www.rpchr.com/webinar/internal-investigations-virtual-event In this episode, podcast host Natalie Ivey discusses Key topics:  Announcement of the release of the 2nd edition of Natalie Ivey’s book, How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals Announcement of the upcoming 2-day virtual workshop: How to Conduct Internal Investigations: A Practical Workshop for HR Professionals on July 23-24 from 11:00 am – 4:00 pm.  The workshop will provide education on how to navigate tricky employee relations’ issues, how to assess when to open an investigation and when not to, how to prepare for and conduct effective witness interviews, how to gather and preserve evidence, and how to prepare a final investigation report. Examine the issue of managers just not documenting employee behavior and performance issues. Discuss the danger in firing an employee “At-will” without any sort of documentation and how an EEOC investigator sees it Examine why it is critical to have documentation that supports an employee engaged in misconduct that violated organizational policy or that the employee wasn’t meeting performance expectations Discuss the issue of managers failing to document employee issues, run to HR announcing they wish to fire an employee and then view HR as “the enemy” when HR pushes back on a termination of employment due to lack of documentation. Identify root causes to managers failing to document Explain the benefits of phone apps and tech shortcuts to help managers stay organized and minimize the burdensome task of memorializing notes of employee conversations. Review several key solutions to improving managers’ documentation capabilities Check out Natalie’s new book here: https://www.amazon.com/How-Conduct-Internal-Investigations-Professionals-ebook/dp/B0F6W3CM8M/ref=sr_1_1?crid=85BSXHJNIJZD&dib=eyJ2IjoiMSJ9.fMSMv7BRFHw6ljJoBjP4uGljsUr8ocRRqCxTa6rWlSliyLb1ONDXw2uFskHFDMgJrFZYU6wBbZtWWt1f40QjEPHBqcKQLxThHAdG8qr7WYRjihInvDtQv5WKLxiNchk0ISvRSh3mVRHdpRjh0Xk1xOwGBrJJFKFS3nu6ZBJ2tPaRD5WxK2_S9j2qMo1FO37E_pjkwBF46P-zFuwxgvY-dQJmex4m-cgpkXKAbsvXSu4.Ycb0vQbtuKH2IaUhA4lKpd3uAreWsrft58a2JMMsVSw&dib_tag=se&keywords=natalie+ivey&qid=1748551923&sprefix=natalie+iv%2Caps%2C158&sr=8-1

Visit RPC HR for more information. Check out Natalie's REVISED book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77

Check out Natalie's REVISED book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77 Visit RPC HR for more information.  

Visit RPC HR for more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77

In this episode, podcast host Natalie Ivey and special Gen Z’er guest, Madison Ebben, discuss generational differences and priorities, what Gen Z looks for at work, and how organizations can make some adjustments to improve employee engagement and retention of this dynamic generation. Special guest: Madison Ebben, SHRM-CP  Executive Assistant | Event Manager Key topics: Review of Gen Z and this generation’s characteristics Discuss what HR and business leaders need to know about Gen Z Examine what Gen Z’ers really want from their employers Discussing employee relations and things that Gen Z won’t tolerate that previous generations may have tolerated  Review the Top 3 things that leaders need to do to fully engage their Gen Z talent to improve employee relations and minimize turnover Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77

In this episode, podcast host Natalie Ivey and special guest, Deb Muller, Founder & CEO of employee relations case management software solution, HR Acuity, discuss the evolution of employee relations and investigations in the digital age. Deb Muller shares proactive approaches, emphasizing the importance of using technology to prevent incidents and improve employee relations. Deb shared her experience of working in a time when employee relations was not a strategic function, and how the landscape has changed with the increasing importance of centralized employee relations teams. Key topics:   Examining the digital age of employee relations KPIs for workplace improvement Discussing the need for predictive indicators and the use of data to demonstrate the impact of employee relations on cost savings. Discussing the importance of trust in the workplace, noting that employees who had experienced an investigation and resolution were more likely to recommend their company as a place to work.  Investing in HR Technology and Strategies Discussing the importance of investing in technology for HR functions, emphasizing that HR professionals should not be expected to operate without the same level of technology as other departments. Highlighting the need for HR to move beyond reactive measures and focus on proactive strategies, such as job design and employee relations. Link to HR Acuity resources:  https://www.hracuity.com/resources/ Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77

Ep: 44: HR Insights: The Data Speaks In this episode, podcast host Natalie Ivey discusses some of the data from the 8thannual employee relations benchmark study provided by software company, HR Acuity. Natalie shares important information regarding the trends noted in the benchmark study such as organizations seeing sharp increases in allegations of policy violations, behavioral issues, discrimination, harassment, and retaliation allegations.   Key topics: Examining 3 Key Trends from the 8th Annual Employee Relations Benchmark Study: Policy violations, behavioral issues, discrimination, harassment or retaliation allegations and EEOC charges reached their highest levels since 2018 Mental health issues continued to be the primary factor behind case volumes, with 70% of organizations attributing increases to mental health-related challenges Organizations are starting to respond to continually growing case volumes by examining data to identify patterns and predict and prevent future issues Reviewing strategies on how to address the increase in allegations and increasing employee relations’ case volumes Examining the importance of using data and analytics to drive meaningful organizational change Examining the increase in mental health issues to more clearly define root causes and develop action plans to reduce employee complaints Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77

In this episode, podcast host Natalie Ivey discusses her observations of capacity issues and the stress and strain that is affecting HR and Employee Relations professionals. Natalie shares some sage advice in taking ownership of one’s workload, assessing leadership support or lack thereof, and some best practices in reducing stress levels and improving one’s state of well-being.  Key topics: Examining workloads for HR and ER and increasing caseloads Discussing the need to get real with oneself and size the capacity problem Examining why “suffering in silence” is a lousy strategy Evaluating the importance of documentation, specifically action steps in managing cases to accumulate historical data Examining how historical data becomes a platform for meaningful change Reviewing the differences in negotiating styles for “managing up” with leadership to obtain the necessary resources Natalie shares exciting news: Launch of the 2nd edition of How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals in April 2025 Launch of the How to Conduct Internal Investigations: A Practical Workshop for HR & ER Professionals Launch of the rpchr.com website in March 2025 Launch of the new RPC Academy, an online training portal at rpchr.com with access to Natalie’s content, launching in April 2025 Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77

In this episode, Natalie Ivey “talks shop” with special guest, Michele O’Neil, the Senior Director of Work Environment with Marriott International. Michele is a seasoned veteran with over 37 years in human resource management and employee relations. Natalie discusses with Michele the current trends in employee relations, particularly in the hospitality industry.  Key topics: Allegations of harassment and bullying Employees increasingly reporting issues that are increasing their anxiety and affecting their mental health Managing work/life balance Performance Management issues Best practices in leadership to minimize the risk of employee relations’ issues Consistency in enforcement of organizational policies Training leaders on the ADA to ensure they understand the “dos and don’ts” when it comes to employee mental health issues Core competencies that Employee Relations’ team members need to possess to be successful in navigating the current challenges in employee relations Recognizing that the words “mental health” can be abused by some employees who simply don’t want to be held accountable Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77

In this episode, podcast host Natalie Ivey shares 3 Key Tips from her best-in-class internal investigations training programs on how to improve note taking and documentation when conducting investigative interviews. Natalie shares the importance of proper planning, the use of templates, how to navigate difficult conversations with interviewees, and especially Subjects. Key topics: If you Fail to Plan Your Investigation You are Planning for Your Investigation to Fail Identifying preparation strategies to improve interview documentation Examining the negative impacts when investigative documentation isn’t effective and is done very poorly Reviewing a strategy to get interviewees back on track after going off on tangents Identifying critical details that need to be in every single document of conversation with interviewees to avoid creating holes that an investigator later needs to fill Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77  

In today’s show podcast host Natalie Ivey talks with special guest, Ivna Curi, who is the podcast host of Speak Your Mind Unapologetically and author of the boos Unapologetic Voice: 101 Real-World Strategies for Brave Self Advocacy & Bold Leadership. This show is part 2 of a 2-part series and explores the dynamics of working with an aggressive boss or investigative interviewee who communicates abruptly and forcefully.    Key topics: Defining the difference between being assertive, being aggressive, and passive-aggressive Examining the impact to team dynamics when a boss is behaving aggressively Understanding the root causes to aggressive and passive-aggressive behavior Reviewing key tips and techniques on how to handle an aggressive boss or an interviewee who is being difficult in an investigative interview Ivna Curi Communications expert and podcast host of Unapologetically Speaking Author of Unapologetic Voice: 101 Real-World Strategies for Brave Self Advocacy & Bold Leadership Visit RPC HR for show notes and more information. Check out Natalie's book How to Conduct Internal Investigations: A Practical Guide for Human Resource Professionals here: https://tinyurl.com/y39s7n77