In this episode of The HR Investigations Podcast, we speak with a leading executive from Case IQ, a premier case management software company, about the vital role of technology in handling sensitive HR investigations. From bulletproof documentation to ironclad evidence security—and now AI-driven insights—you’ll learn how to modernize your HR practices to minimize risk and boost efficiency.

What You’ll Learn:

• How to document investigations properly to protect your organization


• Why spreadsheets are no longer safe for managing case files


• How AI is assisting with case summaries, trend analysis, and risk reduction


• What to look for in a modern case management platform


• Why case analytics can help HR be more proactive and data-driven

Guest:

Jakub Ficner, Director of Partnership at Case IQ

Link to Learn More About Case IQ

Episode Overview

In this episode of The HR Investigations Podcast, host Natalie Ivey explores how technology is reshaping HR and Employee Relations investigations. From airtight documentation and evidence security to the growing role of AI and analytics, today’s conversation reveals how tools like CaseIQ are helping organizations reduce risk, protect sensitive data, and uncover powerful insights that drive cultural change.

Joining Natalie is Jakub Ficner, Director of Partnerships at CaseIQ, who shares real-world examples of how HR teams are moving beyond spreadsheets and shared drives to secure, intelligent case management systems that make investigations more consistent, defensible, and proactive.

What You’ll Learn in This Episode

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  The Foundation of Investigations
  
  Why strong, consistent documentation is critical—not only for compliance but also for organizational credibility—and the common mistakes HR professionals make.

  
  


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  Evidence Security
  
  The risks of using outdated tools like spreadsheets and shared drives, and how CaseIQ ensures confidentiality, chain-of-custody, and access control.

  
  


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  AI as an Investigator’s Assistant
  
  How artificial intelligence is being used in HR case management to surface patterns, accelerate workflows, and reveal systemic issues HR might otherwise miss.

  
  


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  From Data to Decisions
  
  How dashboards and analytics empower HR leaders to identify trends, influence policies, and proactively address workplace risks before they escalate.

  
  

Featured Guest

Jakub Ficner

Director of Partnerships, CaseIQ

Jakub brings extensive experience in helping organizations leverage case management technology to strengthen their investigative processes and reduce organizational risk.

 Link to Learn More About Case IQ

Connect with the Host

Natalie Ivey is an HR consultant, author, and host of The HR Investigations Podcast. She specializes in helping organizations navigate employee relations challenges with compliance, consistency, and confidence.

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  LinkedIn: Natalie Ivey

  
  

Enjoyed This Episode?

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Connect with Us:

Subscribe and leave a review on Apple Podcasts, Spotify, or wherever you get your podcasts.

Resources Mentioned:

• How to Conduct Internal Investigations by Natalie Ivey
  
  Link to the Book

Join Natalie Ivey for a live, 2-day virtual workshop:



How to Conduct Internal Investigations – A Practical Workshop for HR Professionals

September 23–24 | 🕚 11 AM – 5 PM ET | 📍 Via Zoom

Walk through a mock investigation, learn credibility assessment techniques, and gain practical tools to handle even the toughest cases.



Register by September 16 – Spots are limited!

To Register go to:

https://www.rpchr.com/events