Travelers Institute Risk & Resilience

Kenneth R. Feinberg, renowned mediation expert and Special Master of the 9/11 Victim Compensation Fund, sat down with Travelers Institute® President Joan Woodward to discuss his experience overseeing high-profile victim compensation funds, including for 9/11, the Deepwater Horizon oil spill and the Boston Marathon bombing. Feinberg discussed the personal and professional challenges of taking on these cases and the difficult process of deciding compensation after the tragic loss of human life. Referenced in the show:Read “Who Gets What: Fair Compensation after Tragedy and Financial Upheaval” by Kenneth R. Feinberg: https://www.hachettebookgroup.com/titles/kenneth-r-feinberg/who-gets-what/9781586489779/Watch the movie “Worth”: https://www.netflix.com/title/80226212---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

How should businesses prioritize emerging technology? How does a company successfully adopt AI?Travelers EVP and Chief Technology & Operations Officer Mojgan Lefebvre recently joined the Enterprise Software Innovators (ESI) podcast to answer these questions and more.In this special Travelers Institute Risk & Resilience episode, we’re sharing the conversation Mojgan had with ESI hosts Evan Reiser, from Abnormal Security, and Saam Motamedi, from Greylock Partners. They discussed integrating emerging technology into enterprise operations, prioritizing the customer experience through data-driven insights and the importance of culture for successful AI adoption.Referenced in the show:Learn more about ESI: https://www.enterprisesoftware.blog/esi-podcastRead “Radical Candor” by Kim Scott: https://www.radicalcandor.com/the-book/Read “Why We Sleep” by Matthew Walker: https://www.simonandschuster.com/books/Why-We-Sleep/Matthew-Walker/9781501144325Connect with Evan on LinkedIn: https://www.linkedin.com/in/evanreiser/Connect with Saam on LinkedIn: https://www.linkedin.com/in/saammotamedi/---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

Professional and financial lines insurance are increasingly important to carriers and brokers.On this podcast episode, Travelers Institute® President Joan Woodward revisits a conversation she had with Travelers’ Jeff Klenk, Aon’s Christine Williams and Marsh’s Michelle Sartain as they drilled down into industry trends and shared strategies to address pain points in lines of coverage.---Visit the Travelers Institute® website: http://travelersinstitute.org/ Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

Are you retiring soon or just curious about the process? Wondering what you’ll do with your days after decades spent building a successful career and business? Travelers Institute® President Joan Woodward recently sat down with Mark and Jody Rollins, two former top insurance industry executives who are now retirement coaches. They shared their personal journey navigating the post-career world and how they reimagined and transformed their retirement into a time of meaning and purpose.Referenced in the show:Visit Mark and Jody's website, Retirement Transformed: https://retirementtransformed.com/ ---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

How do you feel about your business network these days? If traditional networking strategies just aren’t cutting it or are feeling too transactional, it may be time for a new approach. “Serial connector” and communications expert Susan McPherson, author of "The Lost Art of Connecting," joined the Travelers Institute® for a primer on building authentic and meaningful business relationships.Referenced in the show:Read “The Lost Art of Connecting”: https://www.thelostartofconnecting.com/---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

Whether it’s a high-stakes corporate takeover or simply your kids’ bedtime, life is filled with negotiations. What are the best strategies for increasing negotiating confidence, maximizing success and losing the fear that holds many of us back? Travelers Institute® President Joan Woodward sat down with Dr. Victoria Medvec, a renowned expert in negotiating and executive decision making, to talk about strategies, tips and tricks that will help you refine your negotiating game.Referenced in the show:Read “Negotiate Without Fear: Strategies and Tools to Maximize Your Outcomes”: https://www.wiley.com/en-us/Negotiate+Without+Fear%3A+Strategies+and+Tools+to+Maximize+Your+Outcomes-p-9781119719113 ---Visit the Travelers Institute® website: http://travelersinstitute.org/ Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

How can organizations foster a diverse and inclusive culture, and how do companies build diversity and inclusion (D&I) into policies and hiring practices? Travelers’ Chief Diversity & Inclusion Officer, Dr. Lauren Young, joined the Travelers Institute® to share some of her experiences leading Travelers’ enterprisewide D&I program.Referenced in the show:50 Ways to Fight Bias: https://leanin.org/50-ways-to-fight-gender-biasLearn more about D&I at Travelers: https://www.travelers.com/about-travelers/diversity---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

If your organization hasn’t implemented cyber-readiness practices, or doesn’t know where to start, this episode is for you. Travelers Institute® President Joan Woodward spoke with Mullen Coughlin’s Carolyn Purwin Ryan and Travelers’ Tim Francis to get a deep dive into five key cybersecurity practices you can begin implementing today.Referenced in the show:Visit the Travelers Institute® Cyber Readiness Hub: https://www.travelers.com/travelers-institute/cyber-security/cyber-readinessFind more resources on the Cybersecurity & Infrastructure Security Agency’s website: https://www.cisa.gov/---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

“Lost in a fog of words.” That’s how our guest describes how we all feel when we read a wordy email or news story.How do we make our work communications more effective and to the point? Mike Allen, co-founder of Axios and Politico and co-author of the bestselling book “Smart Brevity: The Power of Saying More with Less,” joined Travelers Institute® President Joan Woodward to share his transformative method for punching through the noise to get people to pay attention to what matters most.Referenced in the show:Read “Smart Brevity: The Power of Saying More with Less”: https://www.axios.com/smart-brevity---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

In today’s inaugural episode of the Travelers Institute Risk & Resilience podcast, Travelers Institute® President Joan Woodward shares the remarkable conversation that she had on a recent Wednesdays with Woodward® webinar with Travelers CEO and Chairman Alan Schnitzer. Joan sat down with Alan for a discussion about leadership during times of uncertainty and rapid change.Referenced in the show:Alan’s book recommendation: “Divided We Fall,” by David French: https://us.macmillan.com/books/9781250201973/dividedwefallLearn more about Citizen TravelersSM: https://www.travelers.com/about-travelers/citizen-travelers---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZM Connect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/

Welcome to the Travelers Institute Risk & Resilience podcast, where we explore issues at the intersection of business, insurance and public policy. Travelers Institute® President Joan Woodward hosts candid conversations with thought leaders from across industry and government, weighing in on today’s biggest challenges.We’re kicking things off with some of our favorite highlights from our webinar series, Wednesdays with Woodward®, specifically tailored for our podcast.Our podcast will include exclusive content, so stay tuned for more. And thanks for joining us.---Visit the Travelers Institute® website: http://travelersinstitute.org/Join the Travelers Institute® email list: https://travl.rs/488XJZMConnect with Joan on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/Learn more about Wednesdays with Woodward®: https://www.travelers.com/travelers-institute/webinar-series