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Know Your Ship

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Sharing stories of the e-commerce shippers, leaders, and entrepreneurs of the world.
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65 Episodes
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What does it take to lead innovation in one of the world’s most complex industries? Amit Kumar, VP of Product at Logiwa, shares his journey from India to Virginia Tech to building the next generation of fulfillment technology. His story is one of resilience, curiosity, and a relentless drive to keep building.In this conversation, Amit reflects on the formative experiences that shaped his perspective, the lessons he learned from building and selling his own company, and why he believes AI is a great leveler for the future of product development. He talks openly about the challenges and opportunities in supply chain, the importance of first principles thinking, and the leadership mindset required to thrive in an ever-changing industry.Beyond his career, Amit shares his love of sports, history, and travel — passions that continue to influence his approach to leadership and life. Grounded yet forward-looking, his story shows that innovation is as much about perspective and people as it is about technology.Watch as we dive deep into Amit’s journey, his vision for the future of fulfillment, and the philosophies that keep him and his teams moving forward.🎙 Full episode of Know Your Ship now streaming.#KnowYourShipPodcast #eHubInsights #Leadership #SupplyChain #Logiwa #AI #EntrepreneurshipPowered by www.ehub.comConnect with us: https://linktr.ee/knowyourshipConnect with Amit Kumar: 🔗 LinkedIn: https://www.linkedin.com/in/amitxkumar/ Connect with Logiwa: 🌐 Website: https://www.logiwa.com/ 🔗 LinkedIn: https://www.linkedin.com/company/logiwa/ 🔗 X: https://x.com/LogiwaWms
Resilience is the new efficiency. That’s the mindset Rajeeb Mohapatra brings to Redefined Logistics as he reimagines how brands can navigate disruption and still come out ahead. For Rajeeb, resilience isn’t just about getting through tough times — it’s about giving businesses the confidence to grow when the unexpected happens. By combining smarter systems, stronger partnerships, and a forward-looking approach, he’s proving that logistics can move beyond a cost center and become a true competitive advantage.Rajeeb launched Redefined Logistics to do more than ship products — he wanted to give brands confidence in uncertain times. With decades of experience across startups, supply chain, and global trade, he saw the same challenges repeated again and again. His answer? A smarter, more resilient supply chain that reduces costs and complexity while fueling growth.In this episode of Know Your Ship, Rajeeb shares his journey from growing up in India to leading global teams, and now, to building a company that helps brands take back control. We dive into early lessons that shaped his problem-solving mindset, how Redefined leverages AI and smart partnerships to unlock savings, and why resilience — not just efficiency — is the new standard for supply chains.Powered by www.ehub.comConnect with us: https://linktr.ee/knowyourshipConnect with Rajeeb Mohapatra & Redefined Logistics: Rajeeb’s LinkedIn: https://www.linkedin.com/in/rajeebmohapatra/ Redefined Logistics LinkedIn: https://www.linkedin.com/company/redefinedlogistics/ Redefined Logistics Website: https://www.redefinedlogistics.com/ 
For Chris Daley, Owner of Smart CRO, growth starts with asking the right questions. What happens when you stop guessing, stop copying “best practices,” and start running real experiments? That shift not only shaped his career but also became the foundation of a business built on measurable results.In this episode of Know Your Ship, Chris opens up about the turning points that led him to launch Smart CRO — from a boardroom conversation that changed his path to the first clients who trusted him to test big assumptions. He shares why data has to lead the conversation, how failure can be a teacher, and what it takes to build trust when your job is to challenge the way things have always been done.We dive into the mindset behind effective optimization, the value of meaningful client relationships, and the lessons Chris has learned from testing with some of the biggest brands in the world. His story is about curiosity, resilience, and the power of creating clarity through experimentation.Powered by www.ehub.comConnect with us:https://linktr.ee/knowyourshipConnect with Chris Daley & Smart CRO:Chris’s LinkedIn: https://www.linkedin.com/in/chrisdayley/Chris’s X: https://x.com/ChrisdayleySmart CRO Website: https://www.smart-cro.com/
When Trevor Farnes co-founded MTN OPS, his goal wasn’t to launch just another supplement brand. He set out to build a vision rooted in faith, family, and service. Today, MTN OPS is known not only for its products but also for its mission to inspire people everywhere to “Conquer More.”In this episode of Know Your Ship, Trevor shares the defining moments that shaped him as a leader. From navigating family hardships to pushing through near-failures in the business, he explains how the toughest seasons became the foundation for resilience and growth. As Chief Visionary Officer, Trevor reflects on why his role is less about daily operations and more about protecting culture, clarifying mission, and ensuring that MTN OPS stays true to its values.We dive into how MTN OPS carved out space in an underserved community, the importance of authenticity in an industry often driven by hype, and the role faith and personal discipline play in sustaining both leadership and life. Trevor also talks about the impact of Operation Conquer Hunger, which has provided millions of meals to children and families in need, and why giving back is inseparable from building a lasting brand.This conversation is about more than entrepreneurship — it’s about leading with integrity, building with purpose, and living a life aligned with what matters most.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Trevor Farnes & MTN OPS:Trevor’s LinkedIn: https://www.linkedin.com/in/trevorfarnes/MTN OPS LinkedIn: https://www.linkedin.com/company/mtn-ops/MTN OPS Instagram: https://www.instagram.com/mtnops/MTN OPS YouTube: https://www.youtube.com/@MtnOpsMTN OPS TikTok: https://www.tiktok.com/@mtn_ops
Tyler Hortin, CEO of Lion Energy, shares how a request for a backup generator sparked the idea that grew into one of the leading names in renewable energy. What began with portable solar products has expanded into home, commercial, and utility-scale energy storage solutions — making clean energy more accessible than ever.In this episode, Tyler talks about Lion Energy’s bootstrap beginnings, scaling from $70M to $200M in revenue, and the lessons learned along the way. He opens up about leadership, culture, and decision-making, and explains why safety, continuous improvement, and customer focus drive everything at Lion. We also dive into the evolution of battery technology, why energy storage is essential for resilience, and what the future of renewables means for the next generation of power. Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Tyler Hortin & Lion Energy:Tyler’s LinkedIn: https://www.linkedin.com/in/tyler-hortin-90469945/ Lion Energy LinkedIn: https://www.linkedin.com/company/lion-energypower/ Lion Energy Instagram: https://www.instagram.com/lionenergy/Lion Energy YouTube: https://www.youtube.com/@lionenergyLion Energy X: https://x.com/LionEnergyLLC
Ben Perkins built &Collar around a simple idea: make dress shirts people actually want to wear. Comfortable, low-maintenance, and designed for real life, the brand has reimagined a wardrobe staple for everyone from airline pilots to first-time suit buyers.In this episode, Ben shares how a teenage soccer blog planted the seed for &Collar, the “wicked sweat” concept that inspired it, and how he’s navigated everything from manufacturing mishaps to rebuilding his team culture. He talks candidly about leadership, accountability, and the value of designing for the exact customer you serve — not trying to be everything to everyone.We also dive into the lessons he’s carried over from his Division I soccer days, his take on the state of U.S. soccer, and why trusting his team has made both the business and his life better. This is a conversation about resilience, focus, and building something that works just as well off the clock as it does on the clock.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Ben and &Collar: Ben’s LinkedIn: https://www.linkedin.com/in/benjaminhperkins/ &Collar’s LinkedIn: https://www.linkedin.com/company/andcollar&Collar’s Instagram: https://www.instagram.com/andcollar&Collar’s TikTok: https://www.tiktok.com/@andcollar &Collar’s YouTube: https://www.youtube.com/@andcollar &Collar’s X: https://x.com/andcollarshirts
Whitney Smith and Madeline Becker Hamilton launched Ivy City Co. with a simple idea — to design dresses they actually wanted to wear. What started as a creative outlet quickly became something more: a growing community, a national brand, and a business built on connection, confidence, and thoughtful design.In this episode, the Ivy City co-founders share how they scaled a hobby into a full-scale operation, what it takes to lead as a trio, and how staying close to the customer has shaped everything from sizing to storytelling. They talk candidly about self-doubt, growing pains, and the kind of decision-making that can’t be found in a spreadsheet.We get into motherhood, friendship, and what it looks like to build a business that feels as personal as it is powerful.This one’s about alignment, intuition, and showing up for what matters.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Ivy City Co.LinkedIn:  https://www.linkedin.com/company/ivycityco/ X:  https://x.com/ivycityco Instagram: https://www.instagram.com/ivycityco/ TikTok: https://www.tiktok.com/@ivycityco YouTube: https://www.youtube.com/@ivycityco
Sue Lyon didn’t follow a straight path to leadership—or out of addiction. Today, she’s the VP of Manufacturing at Lakanto, where she’s leading the charge to scale monk fruit sweetener production with discipline, empathy, and the kind of outside-the-box thinking that turns complexity into clarity.In this episode, Sue opens up about what makes a great operator, how she builds trust with a team that doesn’t speak her language, and why she refuses to ask anyone to do a job she wouldn’t do herself. She shares the real-world lessons that shaped her management style—from team sports and early mentors to the mistakes that nearly derailed everything—and how her recovery from addiction fundamentally changed the way she leads.We talk about manufacturing culture, second chances, and what it takes to turn personal growth into operational momentum.From high school fields to high-stakes production floors, this one’s about resilience, reinvention, and building something that actually works—on the floor and beyond it.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Sue and Lakanto!Sue’s LinkedIn: https://www.linkedin.com/in/sue-lyon-b91a3a5b/Lakanto’s LinkedIn: https://www.linkedin.com/in/sue-lyon-b91a3a5b/Lakanto’s X: https://x.com/LakantoLakanto’s Instagram:https://www.instagram.com/lakanto/
Dr. Michelle Jorgensen was running a successful dental practice when her own health started falling apart. Brain fog. Chronic pain. Zero answers. What she uncovered didn’t just save her—it sparked a total reinvention of her work and mission.In this episode of Know Your Ship, presented by eHub, Michelle joins Frank to talk about what happens when you stop treating symptoms and start asking better questions. She shares how the mouth often holds the clues we’ve been missing, from mercury exposure and dental infections to chronic fatigue and sleep issues.Together, they explore the principles behind her approach to healing, the unexpected business that grew from it, and why helping people live well has become her driving force. From science to story, it’s a look at how one woman turned burnout into a movement.Tired, wired, or just not feeling like yourself? This episode might give you the answers you didn’t know you were missing.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Dr. Michelle Jorgensen!Living Well Site: https://livingwellwithdrmichelle.com/Michelle’s LinkedIn: https://www.linkedin.com/in/michelle-jorgensen-49a2b5137/Instagram: https://www.instagram.com/livingwellwithdrmichelle/
In this episode of Know Your Ship, host Frank sits down with Aaron Bezzant—dirt bike racer, father of eight, and Head of Supply Chain at Zonos—for a conversation that’s equal parts gripping and inspiring. From a childhood spent sneaking dirt bikes behind his dad’s back to managing global logistics, Aaron’s story is one of grit, growth, and perspective.He opens up about the harrowing accident that nearly took his son’s life, the unexpected lessons that came from it, and how having a strong foundation helped him get back up—both literally and emotionally. Aaron also dives into the evolution of cross-border shipping, why trust is everything in negotiation, and how “the math has to math” in both life and business.You’ll hear about racing 8-hour endurance events in the Utah desert, storing a human skull (yes, really), and why being the youngest of six shaped how he leads at work and at home.This episode is about anchoring to your values, showing up for your people, and building systems that work—on and off the trail.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Aaron Bezzant!Aaron’s LinkedIn: https://www.linkedin.com/in/aaronbezzant/ Zonos: https://zonos.com/ Zonos Instagram: https://www.instagram.com/zonos/
If you had $100 million and ran a pro rugby team, what would you do with it? For Kimball Kjar, co-founder and CEO of the Utah Warriors, the answer is simple: give every kid in Utah a rugby ball. In this episode of Know Your Ship, presented by eHub, Frank sits down with Kimball to talk about building Major League Rugby from the ground up, what makes rugby different from every other sport in America, and why it’s more than just a game.From his start as a walk-on at BYU to becoming a U.S. National Team scrum half, Kimball shares the story of falling in love with the sport, how rugby found its footing in Utah, and why he believes its values—family, tradition, respect, and community—matter more than ever. They also get into the business side: what went wrong with America’s first pro league, how the Warriors are built to last, and what the 2031 Rugby World Cup on U.S. soil could mean for the sport’s future here.It’s a wide-ranging, real conversation about sport, culture, business, and how you create something meaningful—one tackle, one kid, one game at a time.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Kimball Kjar and the Utah WarriorsKimball Kjar’s LinkedIn: https://www.linkedin.com/in/kimballkjar/Utah Warriors’ Website: https://www.warriorsrugby.com/Utah Warriors’ X: https://x.com/utwarriorsrugbyUtah Warriors’ Instagram: https://www.instagram.com/utahwarriorsrugby/Utah Warriors’ LinkedIn: https://www.linkedin.com/company/utahwarriorsrugby/Utah Warriors’ TikTok: https://www.tiktok.com/@utahwarriorsrugby?lang=en
In this episode of Know Your Ship, former Utah Jazz star Thurl Bailey joins host Frank to talk about what really shapes greatness—on and off the court. From getting cut in junior high to suiting up in the NBA, Thurl shares how faith, failure, and family built the foundation for a life of impact.Born in the heart of the civil rights era and raised on hard work and high standards, Thurl reflects on his early days in Washington D.C., his move to Utah, and the powerful life lessons that came from mentors, setbacks, and his love for the game. He opens up about the moment Dr. J inspired him, why fundamentals still matter, and how preparation changed everything.This is more than a basketball story. It’s a Utah story. It’s an NBA story. And it’s a reminder that greatness starts with grit.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Thurl Bailey!Thurl’s LinkedIn: https://www.linkedin.com/in/thurlbigtbailey/
In this episode of Know Your Ship, host Frank sits down with Adam Peek—a former pastor turned packaging evangelist—for a conversation that’s as thought-provoking as it is hilarious. Adam shares how his unexpected path from ministry to sales transformed the way he approaches business, relationships, and rejection. He opens up about discovering purpose in packaging, managing a sales career while leading a church, and why he believes empathy is the most underrated sales skill.You’ll also hear the wild family story of how his mom helped capture Martin Luther King Jr.’s assassin, why he reads books about hell in his spare time, and how living with intention shaped his career, his marriage, and even his five-kid household. This episode is about seeing people, listening deeply, and finding unexpected meaning in the work we do every day. Tune in, Adam’s journey will leave you thinking differently about both sales and purpose.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Adam Peek!Adam’s LinkedIn: https://www.linkedin.com/in/adampeek/Adam’s Website: https://www.packagingpastor.com/Adam’s YouTube: https://www.youtube.com/channel/UC63IfnXqtyNPKfSWfaVueBwGolden Rule Consulting’s LinkedIn: https://www.linkedin.com/company/grcons/
In this episode of Know Your Ship, presented by eHub, host Frank talks with Padhu Raman, founder of Osa Commerce, about the evolving landscape of supply chain and e-commerce logistics.Padhu shares his journey from growing up in South India to working at Bosch, then spending 17 years at Manhattan Associates, and ultimately building a platform aimed at solving some of the most pressing challenges in fulfillment and logistics. Throughout the conversation, he reflects on the complexity of modern supply chains—from data silos and fragmented systems to the rising need for real-time orchestration—and why small and mid-sized brands need more than just software to compete.This episode explores what it takes to build technology that actually works for operators, not just executives. Padhu talks openly about what he learned on warehouse floors, the limits of robotic automation, the true cost of integration, and why simplifying the post-purchase experience is key to customer retention.If you work in logistics, supply chain, shipping, or e-commerce—or just want a smarter way to connect your systems and partners—this one’s worth a listen.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Padhu and Osa Commerce!Padhu’s LinkedIn: https://www.linkedin.com/in/padhuraman/Osa Commerce’s LinkedIn: https://www.linkedin.com/company/osa-commerce/Osa Commerce’s YouTube: https://www.youtube.com/@osacommerceOsa Commerce’s Facebook: https://www.facebook.com/osacommerceOsa Commerce’s X: https://x.com/CommerceOsa?mx=2Osa Commerce’s Instagram: https://www.instagram.com/osacommerce/
Anneke Gambina didn’t plan on becoming a 3PL operator. She studied art history, joined the Marines, got into CrossFit, and eventually found herself leading Left Brain Logistics—a fulfillment company known for being both brutally efficient and deeply human.In this episode, we skip the buzzwords and get into the real stuff: how to lead people without burning out, what perfectionism looks like in a warehouse, and why clients trust her team with more than just inventory. Anneke’s approach to business is tough, thoughtful, and refreshingly direct. So is this conversation.Forget the playbook. This one’s about instincts, discipline, and the long road to building something that actually works.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Anneke and Left Brain Logistics!Anneke’s LinkedIn: https://www.linkedin.com/in/anneke-gambina-0ba8a0279/Left Brain Logistics’ LinkedIn: https://www.linkedin.com/company/leftbrainlogistics/Left Brain Logistics’ Website: https://www.leftbrainlogistics.com/Left Brain Logistics’ Instagram: https://www.instagram.com/leftbrainlogistics/
What does it take to spend 17 years pursuing perfection? In this episode of Know Your Ship, host Frank Dolce sits down with Sydney Soloski——to explore the triumphs, traumas, and transformation of a world-class athlete.Sydney opens up about the early start of her gymnastics career, the abusive coaching culture she endured, and the resilience it took to keep going when everything told her to stop. She shares raw stories of significant injuries (hello, three plates, and 12 screws in her foot), navigating Olympic trials, and what finally made her fall in love with the sport during college.This conversation goes beyond gymnastics—diving into lessons in leadership, the bittersweet reality of retirement, rebuilding her identity outside the gym, and how she’s applying her competitive spirit in a new chapter as a sales professional.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Sydney Soloski!https://www.instagram.com/syd_soloski/?hl=enhttps://www.tiktok.com/@sydneysoloski?lang=enhttps://www.linkedin.com/in/sydney-soloski/
What if ending chronic homelessness wasn’t about housing first—but humanity first?In this moving episode of Know Your Ship, host Frank sits down with Preston Cochrane, CEO of The Other Side Village, a self-sustaining community in Salt Lake City built to restore lives—not just roofs over heads. Preston moves the needle and the soul.With decades of experience in credit counseling and behavioral health, Preston shares how The Other Side Village is redefining the way we approach homelessness. This isn’t just about shelter—it’s about rebuilding identity through community, purpose, and dignity. They’re creating transformation through therapy, job training, financial literacy, and a deep sense of belonging. It’s a model rooted in earned success and personal accountability, where faith in people—flawed, beautiful, whole—drives everything. And yes, donuts and dance battles are part of the healing, too.Preston explains why “housing solves homelessness” is a myth, how the true root of chronic homelessness is often a catastrophic loss of family, and why charity without connection falls short. His vision is bold, human-centered, and impossible to forget.Whether you work in social impact or public policy or simply want to believe in people again, this conversation will stay with you.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Preston and The Other Side!Websites:The Other Side Village’s Website: https://theothersidevillage.com/The Other Side Academy’s website: https://www.theothersideacademy.com/The Other Side Thrift Boutique’s Website: https://www.theothersidethriftboutique.com/The Other Side Donuts’ Website: www.theothersidedonuts.comThe Other Side Movers’ Website: https://slc.theothersidemovers.com/The Other Side Builders’ Website: https://theothersidebuilders.com/Socials:The Other Side Village LinkedIn: https://www.linkedin.com/company/the-other-side-village/posts/?feedView=allThe Other Side Academy LinkedIn:  https://www.linkedin.com/company/the-other-side-academy/posts/?feedView=allThe Other Side Village Facebook: https://www.facebook.com/@OtherSideVillage/The Other Side Village Instagram: https://www.instagram.com/theothersidevillage/?hl=enPreston’s LinkedIn: https://www.linkedin.com/in/prestoncochrane/
What do sleeping in a van, sailing to church in a dinghy, and selling treadmills in China have in common? They’re all chapters in Kyle Freebairn’s life—and none of them were part of a traditional playbook.In this episode of Know Your Ship, Kyle (CEO of Frazil) sits down with Frank to talk about growing up on the move—from trailer parks to sailboats to surf breaks—and how those experiences shaped his approach to leadership, risk, and building teams that actually like working together.Kyle shares why emotional resilience beats pedigree, why family is everything, and how he made a hard pivot from psychology to finance to frozen drinks. You’ll hear the unfiltered story behind one of the coolest minds in consumer goods—and why his team would crush it even if they were building ball bearings instead of slushies.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Kyle and Frazil!Kyle’s LinkedIn: https://www.linkedin.com/in/kyle-freebairn-4796933/Frazil’s Website: https://frazil.com/frazil/Frazil’s YouTube: https://www.youtube.com/channel/UCB5u2ixQwhq06wE3s5yLXJAFrazil’s Instagram: https://www.instagram.com/frazil/
In this episode of Know Your Ship, Frank sits down with Tim Lacomb—former BYU basketball coach, broadcaster, and musician—for an honest, wide-ranging conversation about navigating life through loss, reinvention, and connection. Frank, a former University of Utah quarterback, dips into the BYU vs Utah rivalry. His journey in Tech and Saas, entrepreneurship, and experience in Utah and the Silicon Slopes paves a great story for those with either an entrepreneurship mindset or in need of business motivation.Tim shares stories from his early years marked by deep personal loss, to coaching under legends like Rick Majerus and Dave Rose, to transitioning into the corporate world, even fronting a rock band. He reflects on what shaped his outlook, the people who showed up when he needed them most, and why authenticity and consistency matter in any career path. Key themes include finding direction through difficult circumstances, learning from mentors and coaching experiences, building genuine relationships in both work and life and learning to let go of fear in order to embrace change.This conversation touches on resilience, leadership, and the power of showing up, not just for the work, but for the people around you.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Tim: https://www.linkedin.com/in/tim-lacomb-a7a594112/s
When the economy crashed in 2008, Liz and Dave were living in Guatemala with newborn twins, working in Liz’s family’s apparel factory. Within months, the factory lost decades-long contracts, was reduced from 1,500 operators to just 20, and at one point, was even robbed of every machine. Most people would have walked away—but they didn’t.In this episode, Liz and Dave, founders of Albion Fit, share how they stayed when it made more sense to leave. They talk about the heartbreak of watching a business unravel, the power of loyalty, and the creativity that emerges when you're backed into a corner. With no money and no guarantees, they pivoted to something entirely new: full-package manufacturing and, eventually, their own brand.From the early days of watercolor prints and one-piece swimsuits to the philosophy that guides Albion today, this conversation is a story of resilience, optimism, and choosing people over profit. It's not just about starting a business—it's about rebuilding a life and staying true to your why.Powered by www.ehub.comConnect with us!https://linktr.ee/knowyourshipConnect with Liz and Albion Fit!Albion Fit’s Instagram: https://www.instagram.com/albionfit/?hl=enAlbion Fit’s Facebook: https://www.facebook.com/AlbionFitness/Albion Fit’s Website: https://albionfit.com/Albion Fit’s LinkedIn: https://www.linkedin.com/company/albion-fit/Liz’s LinkedIn: https://www.linkedin.com/in/elizabeth-findlay-a54b29132/
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