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Serve It & Own It: A Leadership Lifestyle podcast
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Serve It & Own It: A Leadership Lifestyle podcast

Author: Courtney Ball

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Welcome to the Serve It & Own It: Leadership Lifestyle podcast. I am your host, Courtney Ball, HR Executive and Leadership Coach. I help women become better leaders at work. This podcast is an intimate conversation about how to build your leadership capacity and how I’m living my boldest, servant leadership aspirations every day. Whether, that’s BTS of working as a highly effective CHRO, traveling to new places to expand my horizons and have big FUN, or pouring into the relationships I value most. Episodes drop every week so make sure you subscribe and get notified about new content.
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This has really been weighing on me—and probably on you too. From chaotic workplaces to rising incivility, stress, and political tension, many of us are simply trying to survive the workday without losing ourselves. But here’s the thing - you don't have to do it alone. Whether you're a woman in HR, a corporate leader, or someone navigating toxic environments, this conversation is a reminder that community is not a luxury—it’s a necessity. I talk about the real emotions we’re all feeling, the subtle (and not-so-subtle) ways stress is showing up at work, and why safe spaces like the Emerging Leader Council are more important than ever. Join the Emerging Leader Council: A safe, affirming space for women leaders ready to grow, vent and strategize. Launching April 11th 2025! 🎯 Apply Here Episode Chapters: [01:07] The Importance of Community [02:00] Trip to Houston [03:07] Challenges in the Workplace [06:26] Stress and Incivility [12:37] The Need for a Safe Space [16:14] Invitation to Join the Emerging Leader Council Let’s Connect: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA  
If you’ve ever been in an interview and heard the dreaded "Tell me about yourself" question, you already know—it can be a trap. Do you start from college? Go through your entire work history? Wing it and hope for the best? Let’s not do that. In this episode, I’m breaking down exactly how to answer this tricky question like a leader—not just another candidate in the pile. If you're aiming for six-figure leadership roles, this episode is for you. Have you applied for the Emerging LeadHER Council yet? I’m launching a FREE career-boosting community for women who are ready to secure economic stability, land high-paying jobs, and build thriving careers. This space will offer: ✔ Networking with like-minded women ✔ Career coaching & mentorship opportunities ✔ Support in landing six-figure jobs ($100K, $200K, and beyond!) 🎯 Apply Now Episode Chapters: [00:48] Today's Topic: Tackling a Common Interview Question [02:54] Key Characteristics for Executive Presence [05:29] Tips for Answering 'Tell Me About Yourself' [06:31] Preparing for the Interview [12:06] Why This Role, Why Now? [13:48] Non-Negotiables in Job Interviews [15:41] Conclusion and Membership Announcement Let’s Connect: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA  
I am back to work! In this episode, I’m sharing my thoughts about returning to work after six months of parental leave. From the emotional rollercoaster of leaving my baby at home to the realities of today’s working world, I’m diving into what this transition has been like for me. I've also got a major announcement⬇️ The Emerging LeadHER Council is now open! I’m launching a FREE career-boosting community for women who are ready to secure economic stability, land high-paying jobs, and build thriving careers. This space will offer: ✔ Networking with like-minded women ✔ Career coaching & mentorship opportunities ✔ Support in landing six-figure jobs ($100K, $200K, and beyond!) 🎯 Apply Here If you’re feeling burnt out, stuck in your career, or looking for financial peace of mind, this community is for you. Episode Chapters: [00:49] Introduction and Episode Overview [01:14] Returning to Work After Parental Leave [04:03] Observations on the Current Working World [11:11] Announcing the Emerging Lead Her Council [13:07] Closing Remarks and Listener Engagement Let’s Connect: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA
This episode is a little different—less about leadership and more about life. I want to talk about healing because God’s placed it on my heart, and I know many of us are navigating difficult times. I’m sharing three personal experiences that have shaped my healing journey in the hopes that they can inspire and encourage you. Key Takeaways: Healing takes time, and that’s okay.  Emotional healing is just as important as physical healing.  Healing in relationships is possible, but it takes effort. The world feels heavy right now, but don’t let that stop you from doing the work on yourself. Healing is possible, and it’s worth it. Episode Chapters: [00:00] Introduction and Episode Overview [01:47] Personal Healing Journey: Physical Challenges [05:50] Returning to Work: A New Perspective [07:57] Family Reconnection and Emotional Healing [09:39] Final Thoughts on Healing Let’s Connect: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA
Welcome back!  In the last episode, we kicked off our discussion on executive presence, breaking down what it truly means and debunking some of the outdated, biased narratives around it. In this episode, we're diving deeper into three more characteristics of executive presence: credibility, command, and conciseness. And, of course, I'll be using some of my favorite people—the Real Housewives—to illustrate both good and bad examples of these traits in action. Key Takeaways: Credibility is earned through expertise and communication.  Command is about leading with confidence and trust.  Conciseness makes communication more impactful.  Join the Conversation: I’m launching a new community for women in leadership to develop these skills together! Details to follow! Mentioned in this episode: Executive Presence: 8 Characteristics and Tips for Developing It Share your thoughts in the comments—what’s your biggest challenge with executive presence? Episode Chapters: [00:00] Quick recap of Executive Presence [02:41] Debunking Misconceptions [02:59] Highlighting Key Characteristics [04:08] Credibility: The Core of Leadership [08:38] Command: Leading with Authority [11:22] Conciseness: Clear and Direct Communication [13:44] Building a Network of Strong Female Leaders Let’s Connect: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA  
This is Part 1 of a two-part series where we explore what executive presence is, why it’s crucial, and how your personal brand enhances it. As a black woman, it’s so easy to doubt your position as a leader. But I promise you - No one is hiring Black women just because we’re black. We have to be twice as good, four times as educated, and we STILL face resistance. You belong here and I’m going to show you exactly how to confidently own this space. Key Takeaways: Definition of Executive Presence The Impact of Bias Three Key Traits  Mentioned in this episode: Executive Presence: 8 Characteristics and Tips for Developing It Episode Chapters: [00:49] Introduction to Executive Presence [01:52] Defining Executive Presence [03:08] Characteristics of Executive Presence [03:54] Real-Life Examples from Housewives [07:57] Composure, Connection, and Confidence [18:13] Conclusion and Next Week's Teaser [19:10] Final Thoughts and Listener Engagement Let’s Connect: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Next Week: Tune in again as we dive into 3 more traits to executive presence - credibility, command, and conciseness.  
Welcome back to another episode! In this one, we’re diving into LinkedIn content creation and how to raise your visibility on the platform. If you’ve ever wondered what to post, how to craft engaging content, and how to use LinkedIn to attract opportunities, this episode is for you! Tune in to learn about: Different types of LinkedIn content that work well The power of engagement—why commenting, liking, and sharing are essential How to leverage LinkedIn blogs, newsletters, and featured sections Real-life lessons from my most highly viewed LinkedIn post If you're looking to position yourself as a thought leader, attract business opportunities, or grow your professional network, you won't want to miss this episode! Mentioned in the episode: 3 Must-Haves for a Powerful Leadership Brand in 2025 LinkedIn Post Referenced Episode Chapters [00:49] Episode Overview: Elevating Your LinkedIn Profile [01:46] Setting Your Goals for LinkedIn Content [02:25] Creating Engaging LinkedIn Content [03:54 Optimizing Your LinkedIn Profile [07:42] Leveraging LinkedIn Features [08:42] Advanced Content Strategies [13:53] Using Canva for LinkedIn Content [15:13] Lessons from a Viral LinkedIn Post [20:15] Conclusion and Final Thoughts Let’s Connect: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA  
If you want to stand out on LinkedIn and attract job opportunities or clients, this episode is for you!  In Part 1 of this two-part series, we're diving deep into how to raise your visibility on LinkedIn—whether you're job hunting, growing your business, or looking to position yourself as an industry expert. Plus, a special co-host is here with me today (he might chime in!). What You’ll Learn in This Episode: Why LinkedIn is a search engine—and how to optimize your profile for discoverability The #1 mistake job seekers make that keeps them invisible to recruiters Essential LinkedIn features that amplify your profile Next Week: Part 2 is all about creating content for LinkedIn—so stay tuned! Check Out These Episodes: How to Stand Out on LinkedIn in 2025 How To Build your CV and LinkedIn To Land Your First HR Job Episode Chapters: [00:00] Introduction and Episode Overview [01:46] Maximizing Your LinkedIn Profile [08:30] Leveraging LinkedIn Features [13:50] Engaging with LinkedIn Content [15:52] Conclusion and Next Steps Let’s Connect: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA
In this episode, we're diving deep into how to update and optimize your LinkedIn profile to attract leadership opportunities, whether it's a new job, a speaking engagement, or a podcast interview. I'll also be sharing details on my LinkedIn Challenge, designed to help you elevate your profile and boost your confidence. If you're serious about career growth in 2025, this episode is for you! What You’ll Learn in This Episode: Why your LinkedIn profile needs a major update (and how to fix it) The three key elements to stand out on LinkedIn in 2025: How recruiters actually search for candidates on LinkedIn (and how to get on their radar) Are you ready to transform your LinkedIn profile and attract new opportunities? Sign up for my LinkedIn Challenge using the link below! I’ll walk you through the exact steps to optimize your profile, engage strategically, and position yourself for leadership success. Plus, I’ll be hosting a live session on Zoom next week to give you even more insights—don’t miss out! Sign up for the LinkedIn Challenge Episode Chapters: [00:00] Introduction and Announcements [03:56] LinkedIn Profile Essentials [04:12] Transparency and Authenticity [07:04] Keeping Your Profile Updated [09:58] Strategic Engagement on LinkedIn Let’s Connect: If you found this episode valuable, please share it with a friend who needs to hear it! Don’t forget to subscribe, leave a review, and tag me on LinkedIn when you update your profile—I’d love to celebrate your success with you! LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA  
Given everything that has transpired recently here in the United States, I know many of us are feeling heavy. It’s been a rough one, and I want to take this episode to talk through it, hold space for our emotions, and share encouragement as we navigate this together. Episode Chapters: [00:00] Introduction and Gratitude [01:06] Current Events and Emotional Impact [03:54] Personal Experience and Emotional Breakdown [06:15] Therapy and Emotional Support [08:07] Finding an Escape [10:59] Professional Challenges and DEI Strategy [12:05] Building a Secure Community [13:28] LinkedIn Challenge Announcement   Your Next Step: Upcoming LinkedIn Challenge: To help us secure our professional footing, I’m launching a LinkedIn challenge! This challenge is designed to help you: Revamp your LinkedIn profile to attract leadership and career opportunities. Learn how to convert connections into tangible outcomes like jobs, speaking engagements, or other opportunities. Sign Up Here   Connect with Me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA  
Join me as I share three personal experiences in which I had to pivot due to unexpected challenges. From personal adjustments to global crises, resilience and adaptability are essential to your leadership journey. Whether it’s managing a new routine with a newborn, delaying professional plans, or navigating the emotional toll of disasters, you’ll walk away from this episode with practical insights and strategies to help you stay grounded and effective. What You'll Learn: Adapting to Unplanned Changes Balancing Empathy and Action During Crises Holding Space for Others and Yourself Episode Chapters: [00:00] Welcome to the Servant and Own It Leadership Lifestyle Podcast [00:50] Addressing Current Events and the Need to Pivot [03:41] Engaging with the Audience [04:29] Example 1: Adapting to Life with a Newborn [08:01] Example 2: Postponing a Webinar Due to External Factors [11:46] Example 3: Leading Through Disasters [17:26] Wrapping Up and Looking Ahead Got feedback? Connect with Me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before You Go: If you enjoyed this episode, don’t forget to subscribe, like, and leave a comment to let me know you're listening.  
Welcome to 2025! In this first episode of the year, we’re diving into an essential topic for today’s leaders: How to build a leadership brand that attracts opportunities and resonates with your values in challenging times. Tune in to hear: How becoming a new mom is reshaping my leadership brand. Navigating leadership during a time of political and social polarization. 3 Must-Haves for a Powerful Leadership Brand in 2025. This episode will help you clarify your brand and show up authentically, no matter what 2025 throws your way. Episode Chapters: [00:49] New Year, New Leadership Goals [01:30] Personal Leadership Brand Evolution [03:10] Navigating Leadership in a Changing Political Climate [05:35] 3 Must-Haves for Your Leadership Brand in 2025 [09:21] Building a Strong Digital and In-Person Presence [15:07] Conclusion and Next Steps Next Steps: Join me later this month for a free training: "How to Create a Lucrative Leadership Brand in 2025." Learn how to attract high-paying leadership opportunities and articulate your unique value as a leader. Link coming soon! Got feedback? Connect with Me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before You Go: If you enjoyed this episode, don’t forget to subscribe, like, and leave a comment to let me know you're listening. Tune in next week as we dig deeper into LinkedIn strategies for standing out and growing your leadership brand in 2025. Don’t miss it!
Money-making doesn’t have to feel sleazy. So, this week on the podcast, we’re talking about crafting your money-making plan for 2025. I share the exact 3 step process I use to plan my finances. No fluff, no gimmicks—this is about building a real strategy to make money so that you’re positioned to help yourself, your family and your community. Episode Chapters [00:49] Setting the Stage for 2025 [02:58] Visualization: Dream Big for 2025 [06:37] Journaling: Turning Dreams into Reality [07:50] Planning: Setting SMARTER Goals [09:49] Wrapping Up and Looking Ahead Stay connected with me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before You Go: Share your goals and reflections with me—I’d love to hear them!  
In this episode, we’re diving into a financial topic that many find confusing but is crucial for building long-term wealth: 401(k) plans.  As your favorite leadership coach and HR professional with over a decade of experience, I’m breaking down everything you need to know about 401(k)s—from contribution limits and tax benefits to employer matches and vesting schedules. Whether you’re new to saving for retirement or looking to maximize your contributions, this episode is packed with actionable insights to help you make informed financial decisions. Tune in to learn: How 401(k)s work and why they’re powerful Ways to maximize your savings Smart moves to avoid common pitfalls Episode Chapters: [00:49] Today's Topic: Understanding 401k Plans [01:40] Types of Retirement Plans [03:37] Contribution Limits and Tax Benefits [08:11] Early Withdrawals and Loans [09:31] Employer Contributions and Vesting [12:48] Maximizing Your 401k Contributions [15:39] Conclusion and Final Thoughts Resources mentioned: 401(k) limit increases for 2025 Stay connected with me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before You Go: Have you thought about your 2025 contribution? Leave a review and share your thoughts!   
I’m taking a deep dive into how I made my first $10K in business.  This is really practical advice for those looking to start and sustain their own business. I discuss the importance of investing in a coach, how I leveraged social media, as well stepping into the virtual events world to attract clients. Lock in, and make sure you share this with someone. Episode Chapters: [00:47] Reflecting on 2024 and Personal Milestones [01:01] How I Made My First $10,000 in Business [06:17] Creating a Sellable Service [10:39]Hosting the First Emerging LeadHer Summit [13:57] Sustaining and Growing the Business [15:03] Wrapping Up and Looking Ahead Stay connected with me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before You Go: Let’s continue this conversation in the review section!  
In this final episode of our Emotional Intelligence series, we’re tackling one of the most emotionally charged career moves: resigning from your job. Whether it’s a culmination of challenges or the start of an exciting new chapter, how you leave matters. I’ll break down the three most important things to remember when you decide to resign so you can leave on great terms and position yourself for future success. Plus, a special guest makes an appearance! Say hello to my son who’s here to add some baby giggles to the mix! Tune in to learn: How to navigate your employment contract Building bridges instead of burning them Staying connected after you leave Whether you’re moving up, moving on, or moving out, this episode will help you leave with your head held high. Episode chapters [00:50] Introduction to Today's Episode: Emotional Intelligence Series Conclusion [01:57] Three Key Things to Remember When Resigning [02:25] Understanding Your Contract and Notice Period [07:46] Employee Policies and Resignation Protocols [09:17] Maintaining Professional Relationships Post-Resignation [11:15] Upcoming Program for HR Leaders [11:41] Closing Remark Stay connected with me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before you go: Leave a review and share your thoughts! Did I miss a key tip for resigning? Or maybe you’ve got a resignation story to share? Drop me a review and let me know!  
In today’s episode, we're diving deep into the messy world of workplace conflict and how to handle it like a pro. Inspired by Bravo TV's "Real Housewives of Potomac," particularly the ongoing beef between Dr. Wendy Osefo and Gizelle Bryant, we're breaking down how to deal with coworkers who just can't stand to see you win.  If you've ever found yourself on the receiving end of unnecessary drama at work, this one's for you. Episode Chapters [00:00] Welcome to the Servant and Own It Leadership Lifestyle Podcast [00:49] Dealing with Workplace Conflicts: A Pop Culture Comparison [02:39] Personal Experiences with Difficult Colleagues [03:54] Strategies for Maintaining Professionalism [10:54] The Importance of Documentation and Reporting [15:27] Final Thoughts and Wrap-Up Got feedback? Connect with Me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before You Go: If you enjoyed this episode, don’t forget to subscribe, like, and leave a comment to let me know you're listening.  
With the recent election’s emotional impact still being felt by all, I would be remiss if I didn’t take a moment to reflect - from watching Kamala Harris fight the good fight to the stark reality of raising a Black man in today’s America. But how do we deal with these emotions in the workplace? Today, I am diving deep into the emotional rollercoaster that comes with major life events and workplace challenges. As we start our series on emotional intelligence, I take a moment to reflect on the highs, the lows, and the unexpected twists of this journey, both personally and professionally. Tune in to learn how to navigate emotions whilst balancing and executing your leadership responsibilities. Episode Chapters [00:00] Introduction to the Podcast [00:48] Reflecting on the Election and Emotional Intelligence [04:42] Navigating Leadership Challenges [07:09] Taking a Stand at Work [10:04] Creating Safe Spaces for Sharing [15:52] The Importance of Intentional Sharing [22:22] Final Thoughts and Upcoming Changes Got feedback? Connect with Me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before You Go: If you enjoyed this episode, don’t forget to subscribe, like, and leave a comment to let me know you're listening. Tune in next week as we discuss how to handle workplace conflict—a special pop culture episode that you won't want to miss!
As a new mom, it can be tough to find some time for yourself, to enjoy the things that make you, you. So take this episode as permission granted. Take a glimpse into how I’m managing to find pockets of joy and self-care as a new mum. These are the little things that bring me happiness. If you’re a new mom struggling to find time for yourself or looking for ways to practice self-care, this episode will give you simple yet impactful ideas.  Embrace small moments of joy, even in the busiest times. This episode is a reminder that self-care isn’t selfish—it’s essential! Episode Chapters: [01:08[ Finding Joy During Maternity Leave [02:32[ Indulging in Snacks [03:37[ Spa Visits and Self-Care [04:25[ Sharing Responsibilities with Dad [05:33[ Enjoying Outdoor Walks [06:20[ Conclusion and Call to Action Join the Conversation: Are you a new or seasoned mom? What self-care tips keep you sane? Share your ideas and experiences in the comments or leave a review! Connect with Me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA  
6 weeks of being a mom and my heart is full. Listen in as I share personal reflections from my first six weeks as a new mom. I’ll be diving into how motherhood has reshaped my leadership style, motivations, and priorities—revealing some powerful epiphanies along the way.  Whether you’re a new mom or a career-driven leader looking for insight into balancing work and family life, this episode is full of relatable moments, laughter, and inspiration. Tune in to hear: My experience with postpartum recovery after a C-section. The impact of Black maternal health concerns on my birth experience. How my community and support network have been crucial during this new chapter. What I’m learning about leadership as a mom and how that's shaping my coaching business. Episode Chapters: [00:00] Welcome to the Servant and Own It Leadership Lifestyle Podcast [00:51] Special Guest Announcement and Personal Updates [01:19] Epiphanies and Changes Post-Motherhood [03:28] Birth Story Highlights and Challenges [06:34] Gratitude and Overcoming Postpartum Struggles [07:03] Balancing Joy and Hardship in Motherhood [08:21] Navigating Career and Motherhood [09:09] The Importance of Community and Support [11:35] Future Plans and Business Vision [12:10] Concluding Thoughts and Next Steps Join the Conversation: Have your own epiphanies or tips about motherhood or leadership? Share your thoughts by leaving a review or comment! Connect with Me: LI: Courtney Ball IG: Courtney Ball, MA FB: Courtney Ball, MA Before You Go: Have a look at last year’s summit here and get ready to join us again in 2025! Details coming soon!
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