Bliss To Abundance

We’re a few weeks into 2026, and now that the “new year momentum” has met real life, it’s time to get clear on what will actually move the needle in your travel business this year.In this episode of Bliss to Abundance, Kelli Hayes Smith and Cyndi Williams break down the five essentials they believe will matter most in building a thriving travel business in 2026—especially in a world where platforms shift, the economy fluctuates, and “busy season” isn’t a strategy.You’ll hear how to identify your blind spots, fix the real reason leads slow down, stop panic posting, and build a business that grows through clarity + decisive action (even when it feels scary).In this episode, we cover:How to spot the real “blind spot” holding your growth backThe 5 most common problems inside a travel business (and how to diagnose yours)Why “posting” isn’t the same as marketing (and what to do instead)Innovation + AI: how to stay current without chasing every trendWhy community matters more than ever in 2026 (especially in uncertain moments)The difference between crappy-but-comfortable vs. fearful-but-forwardWhy decisive momentum beats perfect planning every timeResources & Links:Free masterclass inside your free Wanderlust Campus™ account: https://wanderlust-ceo.com/p2l-masterclass-signup/Subscribe & ShareIf this episode hit home, share it with a travel advisor friend who needs a reset this January—and make sure you’re subscribed so you don’t miss next week’s episode.

Episode SummaryHappy New Year! In this episode, Kelli and Cyndi dig into the worst advice travel advisors hear online — and why it’s so dangerous when you’re trying to build a real business.They break down three big myths that keep advisors stuck:“Don’t charge fees.”“Suppliers will train you on everything you need.”“Just post on social media and clients will come.”You’ll also hear practical truth bombs about what luxury clients actually expect, why systems matter more than hustle, how to think about marketing like a real machine (not a hope-and-pray strategy), and the mindset shift that helps you move faster without crumbling later.They wrap with the best advice to start your year strong: get crystal clear on your goals, make decisive moves, and allow yourself to win or learn.Why “free” marketing language can quietly destroy your valueHow fees protect your time, revenue, and client experienceWhy supplier training ≠ business training (and what’s missing)The “Lego” analogy that explains why piecing random advice together failsWhy posts don’t equal bookings, and what actually creates salesThe importance of a conversion path + multi-channel marketingThe fastest-scaling advisors aren’t always the smartest — they’re decisiveHow to set goals that are measurable, actionable, and aligned00:00 – Welcome to 202600:48 – The problem with “loud” advice from people without results04:40 – Bad advice #1: “Don’t charge fees”07:30 – Please stop marketing your services as “free”10:02 – Why vacations aren’t a $24.99 impulse buy12:05 – Deal-of-the-day marketing attracts the wrong clients16:41 – Bad advice #2: “Suppliers will teach you everything”18:05 – The Lego box analogy: why you need instructions22:15 – Fast, cheap, quality: you only get two29:45 – Bad advice #3: “Just post on social media”33:29 – Marketing is multi-channel, and it requires testing36:28 – The conversion path question: “Where do they go?”42:29 – The best advice for 2026: clarity + decisive action44:50 – Join the Goal Mapping Workshop + Open House46:00 – WLC upgrades, alumni updates, and what’s new for 2026Open House: https://wanderlust-ceo.com/open-houses/Goal Mapping Call: https://wanderlust-ceo.com/goalmapping/Free WLC Account: https://wanderlust-ceo.com

Episode SummaryIt’s the busiest (and most emotional) time of the year — and if you feel pulled in 12 different directions, this episode will feel like a deep exhale. Kelli and Cyndi sit down for a candid, heartfelt conversation about navigating holiday overwhelm, unlearning chaos culture, breaking the constant “hustle” loop, and building healthier rhythms in life and business.Together, they explore everything from mom guilt to entrepreneur guilt, from phone boundaries to dopamine addiction, from the pressure to “do more” to the relief that comes from aligning your time with your values. Plus, they offer practical strategies that help travel advisors shift out of reaction mode and step into intention — not only for the holidays, but for 2026 and beyond.This one is warm, relatable, needed… and packed with wisdom that hits home.In this episode, we cover:• Why December feels overwhelming for entrepreneurs• How to break the chaos cycle and stop glorifying busy• Reframing the pressure to “show up everywhere”• Boundaries that actually work: email, social, notifications, time blocks• Why scrolling steals more than just your time• How to measure your success by impact, not hours• Permission to slow down and fully enjoy your life• How Cyndi reframed work after loss• Why “it’s never all done” is actually freedom• How to prep your business for wave season without burning outResources Mentioned:• Create your free Wanderlust Campus account: wanderlust-ceo.com• Explore Certifications, Skills Lab, WanderBots, and 2026 updates• Follow Wanderlust Campus on Instagram• Careers on Vacation® application & infoIf this episode gives you the breath of fresh air you needed, share it with a fellow advisor who is juggling all the things right now.

Episode SummaryIn this heartfelt and deeply practical episode, Kelli and Cyndi are back together and kicking off December with the reset every travel advisor needs. From navigating hard seasons to redefining success, they share real stories and the exact framework they use every year to build clarity, intention, and momentum for the year ahead.You’ll learn how to get out of hobby mode, step confidently into business ownership, and map your goals in a way that actually moves your life and business forward. Plus, the big announcement inside Careers on Vacation — including major 2026 upgrades and the launch of the brand-new Skills Lab and WanderBots.This episode is your first step toward a grounded, aligned, and wildly abundant 2026.In this episode, we cover:• Why December is the most important month for travel advisors• The reflection process that helps you leave behind what no longer fits• How to get crystal clear about the life you’re building• Why clarity shifts fear, increases momentum, and attracts opportunities• The real difference between a dream and a goal• How goal mapping works (and why advisors swear by it)• What’s new inside Careers on Vacation• How the WanderBots help you master real-world client situations• Why investing in education is one of the highest ROI moves you can makeLinks & Resources Mentioned:• Create your free Wanderlust Campus account: wanderlust-ceo.com• Find the complimentary Goal Mapping Workshop inside your free account• Learn more about Careers on Vacation® certification• Explore the new Skills Lab + WanderBotsIf you loved this episode, make sure to subscribe and share it with another travel advisor who needs clarity for the year ahead.

Kelli is back with Cyndi after a whirlwind month to unpack Wander Beyond Orlando—our biggest, most heart-full retreat yet. We walk through VIP day at the Disney monorail resorts, Student Ambassadors, the Legacy Scholarship in memory of Evie, Cyndi’s Hero’s Journey keynote, community moments (yes, the custom ears 🤩), and two huge announcements for 2026: Kenya with Tembo Wild (Nov 2026) and Alaska on Royal Caribbean (July 2026). We also share new creative perks (the Abby Grace Collection inside Wanderlust Social) and answer a listener voice memo on AI disclosures.In this episode you’ll learn:How we build retreats around your business growth (workshops, audits, content labs—not just supplier talks)Why community and mentorship fuel sustainable momentum (and what our Student Ambassadors actually do)What’s changing for 2026 retreats (smaller caps, deeper experiences, more sellable niche content)New creative resources: Abby Grace limited photo licenses (subscriber-only) and our partner Suitcase Designs website offer for the WLC communityHow we’re honoring Evie through the Wanderland Legacy Fund scholarshipMentions & Links:Create your free Wanderlust Campus account to access dashboards & first-to-know drops: wanderlust-ceo.com2026 Retreats (going live to grads/community first): Africa (Kenya, Nov 2026) • Alaska (July 2026)Partner Perk: Suitcase Designs (COV grad-founded) — done-for-you websites from $129/mo, exclusive to WLC membersWanderlust Social x Abby Grace limited collection (subscriber-only access)Follow on IG: @careersonvacation @wanderlustceoHave a question for the show?Send us a voice memo via Instagram DM to @careersonvacation and we may feature it in a future episode.

In this episode of Bliss to Abundance, Kelli Hayes Smith and Cyndi Williams dive into one of the biggest cultural moments of the year—Taylor Swift’s engagement—and what it teaches us about marketing in the travel industry.We talk about why authenticity is everything when weaving trends into your brand, and how understanding your ideal client shapes the way you show up in the market. From the power of SEO and local marketing strategies to building trust as a travel advisor, this conversation is packed with insights to help you grow your travel business.You’ll also hear our take on why “travel agent” still matters for SEO, how Disney continues to be a niche with staying power, and why training the next generation of advisors is critical for the industry’s future.Whether you’re dreaming up your next big marketing move or looking for clarity in your branding, this episode will inspire you to lean into what’s real for you and to rise with confidence in your business.✨ Takeaways:Pop culture moments like Taylor Swift’s engagement can fuel your marketing strategy.Authenticity and brand voice matter more than trends.Knowing your ideal client changes everything.Travel agents should embrace the word “agent” for SEO visibility.Local marketing is a game-changer for trust and growth.Disney is still a powerful niche opportunity.Training and certification keep our industry strong.

Join Kelli Hayes Smith and Cyndi Williams as they share fresh insights from two major travel industry events—the Star of the Seas preview and Sandals St. Vincent. This episode dives into why industry events are more than just beautiful destinations; they’re opportunities to learn, create powerful content, and connect with clients on a deeper level.From confidence in content creation to understanding your ideal client, we’ll break down the strategies travel advisors need to market with clarity and impact. Plus, hear about a new Royal Caribbean scholarship opportunity that can open doors for aspiring travel professionals.If you’ve ever wondered how to turn your travel experiences into a thriving business strategy, this episode is your roadmap.

Episode Summary:In this honest and inspiring episode, Cyndi Williams and Kelli Hayes Smith open up about the why and how behind their latest rebrand. From the early days of hot pink logos and "Cartoon Cyndi" to a full brand glow-up for Wanderlust Campus™ and Tripsy, they share real behind-the-scenes moments, mindset shifts, and what it means to build a brand that evolves with you.Whether you’re in the early stages of building your business or feeling like your branding no longer reflects your growth, this conversation is packed with advice, encouragement, and a few good laughs (plus a cameo by... coffee creamer?).In This Episode:How the Wanderlust brand began—and why it had to changeWhy branding is more than just logos and fontsWhat to do when your business (or you!) outgrow your brandThe connection between branding, ideal clients, and aligned growthPersonal stories of courage, pivoting, and stepping into your next seasonResources Mentioned:Free Wanderlust Campus™ Account → wanderlust-ceo.comWander Beyond Retreat – Almost Sold Out!Follow on IG: @wanderlustceo, @careersonvacation

Host agencies are hiring, but can’t find qualified travel advisors. In this eye-opening episode, Kelli and Cyndi dive into the Travel Weekly article that sparked a deeper conversation about burnout, barriers to entry, and the disconnect between advisor expectations and host agency realities.We’re sharing:Why over 60% of agencies report hiring strugglesHow undertrained ICs are slowing growth and causing burnoutThe difference between hobbyists and business ownersReal stats from our vetted host partners about graduate successHow boutique agencies can protect their growth (and their sanity)Why now is the time to invest in real training and certificationThis episode is a must-listen for travel advisors, host agency leaders, and anyone passionate about the future of the travel industry.🔗 Book your FREE goal mapping session🎟️ Grab your seat for the Wander Beyond Retreat

Episode Description:In this bonus episode of the Bliss to Abundance Podcast, Kelli Hayes Smith chats with Royal Caribbean’s Anthony Meloro about the Ovation of the Seas — one of Royal’s most versatile and elegant ships.They explore:What makes Ovation stand out in the fleetWhy it’s perfect for Alaska and short Mexico itinerariesIdeal client profiles and how to qualify effectivelyGroup travel opportunities, including Royal CelebrationsHow to increase commissions through strategic bookingsThis is a must-listen for advisors looking to elevate their cruise game and deliver unforgettable experiences for their clients.🎧 Listen in and start dreaming about whales, glass walls, and Tiki bars at sea.🔗 Learn more at wanderlustcampus.com

In this episode, Kelli Hayes Smith and Cyndi Williams unpack one of the biggest questions in the travel business today: Where should you invest to grow sustainably? Whether you're just getting started or scaling your agency, this conversation dives into how to make smart, strategic investments—from education to tech to marketing. You'll hear real talk about financial awareness, red flags in the industry, and how to evaluate opportunities that actually move the needle. They also share how Wander Beyond Retreat was built to offer real ROI—not just hype.💡 Key TakeawaysYou don’t need to invest in everything—but you do need a plan.Knowing your numbers helps you make better decisions.The right education can shortcut years of trial and error.Not all conferences or trainings are worth the hype—evaluate ROI carefully.Marketing is evolving—organic alone isn’t enough anymore.Watch out for flashy marketing with no substance.Prioritize mentorship and strategy before scaling with tech.Tech should support your systems—not overwhelm them.Paid marketing isn’t optional if you want to grow.Mistakes are part of the journey—but so is learning from them.🎧 Sound Bites“You don’t have to buy everything to be successful.”“Organic reach isn’t dead—but it’s not enough.”“We don’t just want you to feel good—we want you to grow.”“Strategy comes before automation.”“Wander Beyond was designed to give you real ROI, not just inspiration.”⏱️ Episode Chapters00:00 – Kicking off the conversation on smart investments03:03 – What new agents really need to spend on first05:53 – How knowing your financials builds confidence08:40 – What to look for in courses, programs, and events11:39 – Red flags in industry marketing14:26 – Building an intentional investment strategy21:55 – Why so many agents get stuck in the marketing phase24:48 – How to avoid wasted spend on paid advertising28:06 – Lessons learned from marketing mistakes30:45 – Tech tools vs. tech overwhelm: finding the balance32:53 – The power of mentorship and coaching at the right time35:34 – Vetting tools, tech, and marketing partners36:26 – What makes Wander Beyond Retreat a strategic investment

🎧 New Podcast Description This week’s episode is inspired by a powerful leadership conversation inside Wanderlust Campus — and it’s one travel professionals can’t afford to miss.Kelli is joined by Cyndi Williams and the brilliant Jamie Santillo of Adventures by Jamie (and Wanderlust Campus coaching team!), who shares how her travel agency is seeing over 60% year-over-year growth.Think travel sales are down? Think again. We’re pulling back the curtain on real sales data, industry shifts, and the exact strategies that are helping top-performing travel advisors not just survive — but scale.We cover:📈 Why some advisors are growing while others are struggling💡 The marketing mistakes costing you clients🌍 The rise of international and rail travel🔄 The secret to creating repeat business🤝 Why training in silos is holding the industry back💬 The difference between traffic and conversion — and why you are the productPlus, we’re inviting you to a free Wanderlust Campus Open House where you can ask your biggest questions and see what it’s really like behind the curtain.🎟️ Register for the Open House: https://wanderlust-ceo.com/open-houses/🧭 Get Your Free Wanderlust Campus Account: www.wanderlust-ceo.com📲 Follow Jamie: www.instagram.com/adventuresbyjamie

Episode Description:This week’s travel headlines are big—and we’re unpacking them all. Kelli Hayes Smith and Cyndi Williams dive into the stories making waves in the travel advisor world, from a real overboard incident on Disney Dream to the busiest travel week in 15 years, AI trip planning tools, and shocking Facebook account deletions.In this episode:[00:01] Disney Dream incident: how to handle tough conversations with clients[06:43] TSA & AAA numbers confirm the biggest travel surge in 15 years[08:47] Niching, flexibility, and riding the travel trend waves[10:43] Loyalty marketing strategies to increase repeat clients[14:52] Flight cancellations, crisis management & advisor visibility[18:40] Why training programs matter (and most are falling short)[26:58] Google’s AI Trip Planner: threat or opportunity?[33:56] Using AI as a tool—not a replacement—for real service[37:11] “We Called It”: Facebook accounts being deleted for mass content[46:00] The exact policies Meta is cracking down on[52:26] Final reminders for Wander Beyond and our July 3rd payment plan deadline🎟️ Get your Wander Beyond ticket: Join us October 2–3 at the Contemporary Resort in Walt Disney World. Four-payment plans end July 3rd!🎓 Access our free trainings + global calendar: Sign up for your free account at Wanderlust Campus.💬 Have questions? DM us on Instagram or Facebook!Follow Cyndi on Instagram Follow Kelli on Instagram

In this episode of the Bliss to Abundance podcast, join Kelli Hayes Smith as she chats with Stephanie Gries from Travefy to explore the art of crafting impactful travel itineraries for clients. From avoiding common mistakes to using technology and visual storytelling, Stephanie provides actionable tips to elevate client engagement and make your itineraries shine. Together, they dive into: The must-have components of an itinerary that wows. How personalization enhances the client experience. Why dripping information prevents overwhelm. The role of mobile apps in modern travel planning. Visual elements that create a lasting impression. Whether you’re a seasoned travel agent or just starting, this episode is packed with insights to help you deliver standout travel experiences that keep clients coming back for more. Resources Mentioned: Travefy Website Learn more about Wanderlust Campus: Link to Website Connect with Us: Follow Wanderlust Campus on Instagram: @CareersOnVacation Join our global training calendar: Sign Up Here

In this episode of Bliss to Abundance, Kelli Hayes Smith and Jen Haslacker dive deep into the world of travel insurance. They discuss why clients are often hesitant to purchase travel insurance and how travel advisors can address these concerns with confidence. From debunking common misconceptions to sharing real-life testimonials, they explore practical ways to integrate insurance into the client journey. Whether it’s protecting your clients, your commission, or your reputation, this episode offers everything you need to position insurance as an essential part of travel planning. What You’ll Learn: The psychology behind travel insurance objections. How to educate clients on the limitations of credit card and domestic insurance coverage. Strategies for addressing cost concerns and presenting insurance as essential. How sharing real-life testimonials can change client perspectives. The importance of offering insurance to safeguard your commission and reduce liability. Resources Mentioned: Create your free Wanderlust Campus Account Get Social with Us: Let’s keep the conversation going!   Instagram: ⁠@careersonvacation⁠ Facebook: ⁠@WanderlustCEO⁠ Website: ⁠Wanderlust Campus⁠ 

Summary:In this inspiring episode of Bliss to Abundance, Kelli Hayes Smith welcomes Justin Hinkel, CEO of Suitcase Designs, to dive into the world of website design for travel agents. Together, they explore how a well-designed website can transform your business by building trust with your clients. From harnessing the power of testimonials and reviews to showcasing certifications and creating an on-brand user experience, this episode is packed with practical advice to help you stand out online and grow your travel business. What You’ll Learn: Why testimonials and reviews are essential for trust-building. How to automate collecting client feedback for testimonials. The difference between reviews and testimonials—and why both matter. How to effectively display certifications to boost credibility. Design tips for a clean and professional online presence. The importance of engaging with reviews and maintaining your online reputation. Sound Bites: "Websites make you feel like a legit business." "Your response matters to reviews." "A clean, professional design avoids clutter." Resources Mentioned: Connect with Justin Hinkel at Suitcase Designs Create a FREE Wanderlust Campus Account Get Social with Us:Let’s keep the conversation going! Follow us on social media:Instagram: @careersonvacationFacebook: @WanderlustCEOWebsite: Wanderlust Campus If you enjoyed this episode, don’t forget to subscribe, rate, and leave a review! 🌟

Summary Welcome to an inspiring conversation between Kelli Hayes Smith and industry experts Molly Johnson and Brad Turner from TERN. We’re diving deep into the world of workflows and how they can transform the way travel agents work. If you're looking to save time, boost efficiency, and create unforgettable client experiences, this episode is for you. Learn about the must-have workflows that every travel agent needs, from managing new leads to keeping client touchpoints on track. We’ll also explore how technology, including AI, can take your business to the next level. Discover how TERN’s CRM and project management platform is designed to help you streamline your operations and achieve your goals with confidence. VISIT TERN IN THE WLC PARTNER PORTAL

Show Notes : Join us on the Bliss to Abundance podcast as Wanderlust’s George Flynn and Kelli Hayes Smith explore the spine-chilling world of haunted travel! Discover eerie destinations across the U.S. and beyond, from the mystical streets of New Orleans to the historic charm of Salem, the ghostly fields of Gettysburg, and Charleston's haunted tales. We’ll also venture into iconic sites like The Stanley Hotel and Dracula’s castle in Romania. In this episode, George and Kelli delve into the fascinating world of spooky travel and its pop culture connections. From haunted bus tours and the Tower of London to the eerie Annabelle doll and gripping crime museums, they explore how these places blend entertainment with a deep connection to history. Tune in for insights on approaching these haunted sites with respect and understanding.

Summary Join us for a conversation between Kelli Hayes Smith and Justin Hinkle as they dive into the essential role of a website for travel professionals. Discover why a polished online presence is non-negotiable and how a compelling homepage can captivate potential clients. Learn about the power of a Google Business Page in establishing credibility and legitimacy. We explore the incredible benefits of websites in boosting SEO, driving content marketing, and generating leads. Plus, find out why a mobile-friendly, responsive website is key to a seamless user experience. Our discussion wraps up with invaluable insights on tracking website metrics and leveraging data to enhance your online effectiveness. Takeaways Professional Online Presence: Establishing a website is crucial for travel professionals to attract and connect with potential clients. Persuasive Homepage: Your homepage should showcase your expertise, solve client problems, and motivate visitors to book consultations. Google Business Page: This tool validates your business, providing reviews and essential information to boost client trust. SEO & Lead Generation: Websites enhance your SEO efforts, fuel content marketing, and generate valuable leads. Mobile-Friendly Design: Ensure your website is responsive and offers a flawless user experience, especially on mobile devices. Website Metrics: Tracking and analyzing data is vital to gauge your website's effectiveness and identify areas for improvement. Chapters 00:00 - Introduction and Background 04:07 - The Necessity of a Website for Travel Professionals 08:19 - Creating a Persuasive Homepage 11:36 - The Role of a Google Business Page 19:19 - The Significance of Mobile-Friendly Websites 26:09 - Websites for Education, Content Marketing, and Lead Generation 35:00 - Tracking Website Metrics and Analyzing Data LINKS : Wanderlust Campus Wanderlust Campus's Instagram Wanderlust Campus Facebook Group Suitcase Designs

Join Kelli Hayes Smith and Jonathan Morris of Legato host as they explore the exciting possibilities of becoming a travel agent in today's vibrant market. Together, they dispel the myth that succeeding as a travel agent is a thing of the past and affirm that it's absolutely achievable. Discover the immense value that travel agents bring, especially to millennials who appreciate their expertise and personalized service. They dive into the challenges new agents face, such as industry fragmentation and the importance of finding a niche. They also emphasize the power of community over competition and the necessity for agents to embrace technology and deliver exceptional service. Travel agent, becoming an agent, market potential, value of travel agents, specialization, industry fragmentation, community over competition, technology, exceptional service Becoming a travel agent is still a viable and rewarding career choice. Millennials highly value the expertise and personalized service travel agents provide. Specializing in a niche can help agents distinguish themselves and deliver superior service. While the industry is fragmented, leveraging technology and systems can help navigate this complexity. Embracing collaboration and fostering community over competition is key to success. Providing excellent service and staying adaptable to new technologies is essential to meet the needs of modern travelers. Chapters 00:00 - Introduction and Background 01:20 - Is it Still Possible to Become a Travel Agent? 03:10 - The Value of Using a Travel Agent in Today's Market 09:48 - Navigating the Fragmented Travel Industry 13:09 - Specializing in a Niche to Stand Out as an Agent 19:21 - The Importance of Collaboration and Community in the Travel Industry 28:22 - Avoiding MLM Agencies and Ensuring Data Security 34:01 - Choosing the Right Host Agency and Training