We Called It: AI Planning Tools, Delays, and the Real Value of Advisors
Description
Episode Description:
This week’s travel headlines are big—and we’re unpacking them all. Kelli Hayes Smith and Cyndi Williams dive into the stories making waves in the travel advisor world, from a real overboard incident on Disney Dream to the busiest travel week in 15 years, AI trip planning tools, and shocking Facebook account deletions.
In this episode:
[00:01 ] Disney Dream incident: how to handle tough conversations with clients
[06:43 ] TSA & AAA numbers confirm the biggest travel surge in 15 years
[08:47 ] Niching, flexibility, and riding the travel trend waves
[10:43 ] Loyalty marketing strategies to increase repeat clients
[14:52 ] Flight cancellations, crisis management & advisor visibility
[18:40 ] Why training programs matter (and most are falling short)
[26:58 ] Google’s AI Trip Planner: threat or opportunity?
[33:56 ] Using AI as a tool—not a replacement—for real service
[37:11 ] “We Called It”: Facebook accounts being deleted for mass content
[46:00 ] The exact policies Meta is cracking down on
[52:26 ] Final reminders for Wander Beyond and our July 3rd payment plan deadline
🎟️ Get your Wander Beyond ticket: Join us October 2–3 at the Contemporary Resort in Walt Disney World. Four-payment plans end July 3rd!
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