The Hospitality Mentor

In this episode of the Hospitality Mentor Podcast, Steve Turk welcomes Mark Reichle, CEO of Select Registry. They discuss the distinct qualities of Select Registry, including its focus on independently-owned inns, bed and breakfasts, and boutique hotels, all adhering to a high standard of quality assurance. Mark shares his journey from working for Ford Motor Company to running a successful bed and breakfast with his wife, and eventually becoming the CEO of Select Registry. The conversation covers the evolution and promotion of 'craft lodging,' the importance of unique guest experiences, and how Select Registry supports its members. Mark also touches on exciting future plans involving AI to improve customer journeys. Tune in for insights into the specialty lodging industry and tips for those looking to venture into this field.00:00 Introduction and Guest Welcome00:43 What is Select Registry?03:42 Mark's Journey to Hospitality07:15 Starting the Bed and Breakfast13:39 Challenges and Successes20:20 Working with Select Registry24:40 Future of Select Registry32:36 Conclusion and Final Thoughts

In this episode of The Hospitality Mentor Podcast, host Steve Turk chats with Anand and Nina, owners of the Barn B&B in Walla Walla, Washington. They share their inspiring journey from their extensive careers in the hospitality industry to fulfilling their dream of creating a unique luxury B&B. The discussion covers their initial planning, challenges faced during construction, the impact of COVID-19, and the meticulous guest experience they provide. Listeners also hear about their loyalty program, personal touches, and advice for couples working together in business. Tune in for a heartwarming and informative episode that delves into the dedication and passion behind a distinguished hospitality venture.00:00 Introduction to The Hospitality Mentor Podcast00:42 Meet Anand and Nina of Barn B&B Walla Walla01:17 The Journey to Walla Walla02:21 Creating a Unique Bed and Breakfast Experience03:20 Nina's Background in Hospitality04:18 Anand's Extensive Career in Hospitality10:00 Planning and Building the Dream B&B15:37 Opening Day and Early Challenges18:17 Navigating COVID-19 Challenges19:18 Guest Experience and Unique Features20:19 Warm Welcomes and Check-In Rituals23:42 Loyalty Programs and Special Offers28:32 Future Plans and Industry Trends30:31 Advice for Aspiring Hoteliers33:56 Marriage and Partnership Insights34:46 Conclusion and Final Thoughts

In this special episode of the Hospitality Mentor Podcast, host Steve Turk reveals an exciting new project he's been working on for the past two years, BAYA. Previously envisioned as a glamping site, the project has evolved into a breathtaking landscape resort called BAYA, located in South Florida. Steve introduces his partner, Ben WolfF, and together they dive into the inspiration, development journey, and the unique features of BAYA. Expect tropical bungalows, an exotic fruit forest, wellness amenities, and a farm-to-table café. The duo discusses the $14 million build, their innovative marketing strategies, and their vision for making BAYA a one-of-a-kind destination. Tune in to learn about their collaborative efforts and what makes this project truly special.00:00 Introduction and Special Announcement00:56 Introducing the Vision for BAA Resort02:30 Challenges and Realizations04:49 Partnership Formation and Initial Steps07:55 Project Development and Team Dynamics11:29 Financial Overview and Projections15:20 Reflecting on Past Challenges and Future Excitement15:59 Creating a Unique Guest Experience17:38 Marketing and Social Media Strategy21:44 Building the Guest Journey24:14 Exciting Amenities and Wellness Focus27:07 Project Timeline and Future Plans28:38 Personal Excitement and Vision31:12 Conclusion and Call to Action

From Adventure Travel to Hotel Management: Amanda Arling's Journey in HospitalityIn this episode of The Hospitality Mentor Podcast, host Steve Turk interviews Amanda Arling, the president of The Whalers Inn in Mystic, Connecticut. Amanda shares her unique career path from studying microbiology to working in adventure travel for the company Back Roads. She discusses how her love for travel and culture eventually led her to a management role in the hospitality industry. Amanda highlights the importance of relationship building, both in creating guest experiences and mentoring her team. She also shares insights into the challenges and successes of opening a fine dining, sustainable seafood restaurant during the pandemic. Listeners will get valuable tips on hospitality management, creating memorable guest experiences, and the importance of community engagement.00:00 Introduction to The Hospitality Mentor Podcast00:31 Meet Amanda Arling: President of The Whalers Inn01:49 Amanda's Journey into Hospitality02:33 From Adventure Travel to Boutique Hotel Management07:00 Transitioning to The Whalers Inn15:22 Building a Team and Mentoring Future Leaders19:27 Creating Unique Guest Experiences26:46 Challenges and Successes in the Restaurant Industry30:34 Final Thoughts and Advice for Aspiring Hospitality Professionals31:27 Closing Remarks and Sponsor Message

Join Steve Turk on the Hospitality Mentor Podcast as he delves into the inspiring story of BCB3 Hospitality, a dynamic partnership between Babak Bina, Andy Cartin, and Jamie Bissonnette. In this episode, they share their unique paths into the hospitality industry, the challenges and successes of opening four innovative restaurant concepts in Boston, and the passion and collaboration that fuel their ventures. From embracing Korean cuisine to creating a Basque culinary experience, discover how they navigated obstacles and earned critical acclaim, including a James Beard nomination and recognition from the New York Times.00:00 Introduction to the Hospitality Mentor Podcast00:31 Upcoming Hospitality Mentor Networking Event01:03 Special Episode with the BCB Three Team01:35 Meet Babak Bina: The Journey Begins01:51 Meet Andy Carton: From Connecticut to Boston02:36 Meet Jamie Binette: From Hartford to Boston03:25 The Formation of BCB Three06:22 Babak Bina's Early Days in Hospitality10:27 Andy Carton's Path to Hospitality12:56 Jamie Binette's Culinary Journey17:37 Designing Unique Restaurant Experiences20:38 The Birth of Somac: A Korean Restaurant Concept23:09 Overcoming Early Failures and Pivoting24:35 Embracing Asian and Spanish Culinary Influences29:02 Opening Multiple Concepts Simultaneously31:12 Reflections on Success and Future Plans41:05 Advice for Aspiring Restaurateurs43:21 Conclusion and Final Thoughts

Join host Steve Turk on the Hospitality Mentor Podcast as he dives into the inspiring journey of Brett Friedman, founder of A21. Discover the stories behind Brett's rise in the hospitality industry, from humble beginnings as a pizza delivery guy to leading one of the largest culinary events agencies in the world. Learn essential tips on creating successful events, building a passionate team, and the importance of loving what you do. Plus, get a sneak peek into Brett's exciting upcoming projects including Pebble Beach Food & Wine and the LA Wine and Food Festival.00:00 Introduction to the Hospitality Mentor Podcast00:31 Special Announcement: Hospitality Unlocked Book00:56 Introducing Brett Friedman02:25 Brett's Early Career and First Job03:41 Growing Up in Miami05:06 Transition to Hospitality and Early Ventures07:08 Working with Alonzo Mourning10:19 Founding A21 12:56 Partnership with South Beach Wine & Food Festival17:15 Post-COVID Transformation and Future Plans19:39 The Importance of Control in Event Management20:27 Building a Sustainable Company21:31 Passion and Team Culture24:37 Advice for Aspiring Event Leaders25:01 Challenges and Rewards of Event Production29:49 Upcoming Projects and Initiatives34:55 Reflecting on Personal and Professional Growth36:53 Conclusion and Final Thoughts

Welcome to the Hospitality Mentor Podcast! In this episode, host Steve Turk interviews Ji Hye Kim, the chef-owner of Miss Kim Korean Restaurant in Ann Arbor, Michigan. Ji Hye shares her unconventional journey from being an economics and political science student at the University of Michigan to becoming a renowned Korean chef. Starting as a server at a Japanese restaurant, Ji Hye recounts her transition into hospitality, becoming a cheesemonger at Zingerman's Delicatessen, and eventually opening Miss Kim. She discusses the challenges and successes she faced, including her innovative response to the pandemic and her plans for opening a new vegetarian restaurant, Little Kim. Ji Hye also offers invaluable advice on pursuing one's passion in the hospitality industry. Don’t miss out on this inspiring and educational episode!00:00 Introduction and Guest Welcome01:03 Ji Hye Kim's Early Career and Education05:07 Transition to Hospitality08:20 Starting at Zingerman's and Developing Skills13:43 Path to Partnership and Food Cart Experience21:54 Opening Miss Kim Restaurant28:49 Navigating Challenges and Achievements32:33 Future Plans and Advice36:15 Conclusion and Final Thoughts

Welcome to another exciting episode of the Hospitality Mentor Podcast! In this episode, we sit down with Eli Pritykin, founder of Hudson Creative Studio, a leading company specializing in creating high-converting websites for hospitality companies. Eli shares his incredible journey from working in the food industry and studying at Yeshiva University to becoming a successful tech entrepreneur. Discover his secrets to building flexible, powerful, and highly effective websites, complete with a unique software called HomeRunner, designed for vacation rental spaces. Learn how Eli navigated the challenges of COVID-19, transitioned from employee to business owner, and continues to innovate in the world of hospitality web design. Don't miss out on his valuable insights into the importance of branding, client communication, and leveraging AI technology. If you're aspiring to start your own hospitality business or improve your online presence, this episode is packed with actionable advice just for you. Check out Hudson Creative Studio for more information, and as always, stay hospitable!00:00 Closing Remarks00:04 Introduction to the Hospitality Mentor Podcast00:10 Meet Ellie Pritikin: Founder of Hudson Creative Studio02:05 Ellie's Journey in the Hospitality Industry03:28 From Rabbinical Studies to Technology06:22 Early Career and Transition to Tech09:13 Building a Career at Spears Group13:17 The Birth of Hudson Creative Studio18:14 Choosing the Perfect Name for the Business19:01 Setting Up the Business Foundation19:50 Working from Home: Challenges and Benefits20:16 Building a Unique Brand Identity21:05 Finding and Retaining Clients21:39 Developing Proprietary Software24:25 Launching HomeRunner: A New Milestone30:06 Leveraging AI in Business Operations36:21 Final Thoughts and Advice for Aspiring Entrepreneurs

In this exciting episode of The Hospitality Mentor Podcast, we sit down with Mary D’Argenis-Fernandez , President and Founder of MDA Hospitality Solutions. Mary shares her incredible journey from starting her hospitality career at Walt Disney World at 16 to now celebrating 10 years of success with her own company. Discover her insights on hospitality training, her transformative experiences at top brands like Walt Disney, Loew's Miami Beach, Four Seasons, and Mandarin Oriental, and how she has helped elevate industry standards. Join us as we delve into the importance of training and staying passionate about what you do. Perfect for hospitality professionals looking for inspiration and actionable tips to boost team satisfaction and operational excellence!00:00 Introduction and Guest Welcome01:32 Mary's Journey Begins at Disney03:18 Rising Through the Ranks at Disney12:18 Transition to Loew's Miami Beach Hotel15:49 Experience at Four Seasons Miami17:52 Joining Mandarin Oriental Miami22:36 Unexpected Job Offer23:16 First Executive Role24:13 Turning Around the Property26:06 Promotion to Hotel Manager28:16 Personal Tragedy and Career Shift29:44 Business Development Consultant31:47 Founding MDA Hospitality33:55 Expanding Clientele and Projects37:25 Current and Future Endeavors44:51 Advice for Young Professionals45:36 Conclusion and Contact Information

Join us in this inspiring episode of the Hospitality Mentor Podcast as we welcome Chef Angelo Sosa, the Executive Chef of Kembara, Tia Carmen, and Carmocha. Chef Angelo shares his remarkable journey from his first job at a retirement home in Middletown, Connecticut, to becoming a successful chef and restaurateur. Learn about his early influences, including his Tia Carmen, his diverse culinary experiences, and his powerful insights on mentorship, leadership, and maintaining passion in the hospitality industry. Don't miss out on Angelo's heartfelt stories and the valuable lessons he's gathered along the way.00:00 Introduction to the Hospitality Mentor Podcast00:27 Chef Angelo Sosa's First Job02:49 Early Culinary Influences and Family Background05:31 Culinary School and Early Career08:12 Mentorship and Career Growth11:40 Becoming an Executive Chef13:05 Exploring Diverse Cuisines15:41 Consulting for Top Restaurants17:11 Television Fame and Top Chef18:22 Top Chef's Unexpected Call19:01 First Taste of Fame19:51 Family and Success20:41 Doors Opening and Non-Stop Travel21:24 Life in the Fast Lane23:31 A Major Life Change24:05 New Beginnings in San Diego25:14 Consulting and New Ventures31:36 Mentorship and Giving Back34:07 Focusing on the Present35:02 Advice to Young Angelo36:03 Conclusion and Gratitude

Check out Steve Turk's new book, Hospitality Unlocked: Advice, Strategies, and Insider Secrets from 75 of the World’s Top Hospitality Leaders, available now on Amazon: https://a.co/d/8JC16xJ.In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Gerald Chin, Head of Culinary for the Mina Group. Starting his journey at Carvel Ice Cream on Long Island during high school, Chin shares his fascinating transition from a scooper to an executive chef. His career chronicles include stints at some of the most prestigious kitchens including Tavern on the Green, CIA (Culinary Institute of America), and working under the legendary chef Joel Robuchon. Gerald also touches upon his significant roles at various Michael Mina establishments, the challenges of transitioning to a corporate role, and his exciting new prospects within the Mina Group. Reflecting on his journey, Chin emphasizes the importance of passion, continuous learning, and the value of writing everything down. Join us to hear his inspiring story of resilience, growth, and the pursuit of culinary excellence.00:00 Introduction to the Hospitality Mentor Podcast00:32 Exciting News: Hospitality Unlocked Book Release01:08 Meet Gerald Chin: Head of Culinary for the MENA Group01:28 Gerald's First Job: Carvel Ice Cream03:47 Vocational School and Culinary Beginnings05:34 First Real Restaurant Job: The Weeping Willow09:05 Tavern on the Green: A Culinary Bootcamp14:08 Judson Grill and the Path to Culinary School16:04 Culinary Institute of America: The Hogwarts of Culinary Schools21:02 From Switzerland to Las Vegas: Joining Bradley Ogden27:28 Achieving a Dream: Working at Robuchon32:15 Exclusive Dining at MGM33:32 Transition to Executive Chef33:46 Opening an Italian Restaurant35:37 Challenges and Realizations36:09 Joining RM Seafood38:09 The Opportunity with Darden Group39:28 Cosmopolitan and Family Life41:21 Joining the Mina Group45:47 Corporate Chef Responsibilities47:35 Balancing Travel and Family49:30 Current Role and Future Plans58:13 Advice for Aspiring Chefs01:00:13 Conclusion and Gratitude

In this special episode of The Hospitality Mentor, I’m sharing a sneak peek of my new book, Hospitality Unlocked: Advice, Strategies, and Insider Secrets from 75 of the World’s Top Hospitality Leaders.Join me as I read the preface, offering a glimpse into the stories, lessons, and strategies that shaped this book. Whether you’re just starting out in hospitality or looking for ways to lead and grow, this book is packed with insights to inspire and empower you.Hospitality Unlocked is available now on Amazon in Kindle, paperback, and hardcover! Get your copy today: https://a.co/d/8JC16xJI’d love to hear your thoughts—connect with me on LinkedIn or visit thehospitalitymentor.com for more insights and resources!

In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Steve Palmer, founder of the Indigo Road Hospitality Group. Palmer shares his journey from washing dishes at 13 to becoming a successful entrepreneur and author. He discusses his passion for hospitality, the importance of culture in business, and his personal battle with addiction. Palmer also highlights the creation and impact of Ben's Friends, a support group for hospitality professionals struggling with addiction. This inspiring episode offers valuable insights into pursuing your dreams and building a purposeful career in the hospitality industry.00:00 Introduction to the Hospitality Mentor Podcast00:36 Meet Steve Palmer: Founder of Indigo Road Hospitality Group01:01 Early Beginnings: From Dishwasher to Restaurant Enthusiast03:56 Discovering a Passion for Service and Wine06:38 Mentorship and Professional Growth10:15 Transitioning to Leadership and Management16:05 The Birth of Indigo Road Hospitality Group29:22 The Grit of Entrepreneurship30:09 Leadership as an Act of Service33:19 Creating a Culture of Hospitality39:52 Expanding into Boutique Hotels46:29 The Birth of Ben's Friends56:13 Reflections and Final Thoughts

In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Winston Smith, General Manager of The Standard Spa, Miami Beach. Winston shares his incredible journey from starting in accounts payable to becoming GM, discussing his early career, transition from finance, and personal experiences that shaped his path. They explore the importance of teamwork, maintaining a positive work culture, and the evolving landscape of the hospitality industry. With personal anecdotes, Winston provides valuable insights into leadership and achieving long-term success in the hotel business.00:00 Introduction to the Hospitality Mentor Podcast00:37 Meet Winston Smith: General Manager of the Standard Spa, Miami Beach01:00 Winston's First Job in Hospitality02:13 Journey from Belize to Los Angeles05:57 Transition to Miami Beach07:38 Life at the Standard Spa, Miami Beach13:29 Employee Engagement and Morale Building14:34 Climbing the Ranks: From Chief Accountant to Director of Finance20:02 Understanding Hotel Finances22:45 Transitioning to General Manager24:23 Embracing Leadership and Teamwork26:08 Challenges and Achievements33:19 Future Plans and Vision36:13 Advice for Aspiring Professionals37:35 Conclusion and Gratitude

In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Bill and Holly Bembenek, founders of the Temecula Wine Trolley and Wine Tours. They discuss their unique business venture, detailing its inception, the challenges faced, and the exciting growth they have experienced. The Bembeneks share insights into their personal journeys within the hospitality industry, including Holly's passion for guest experiences and Bill's extensive background in gaming and resort management. Their story emphasizes the importance of perseverance, the power of authentic customer service, and the value of surrounding oneself with supportive individuals. Tune in for an inspiring and informative discussion on building a successful hospitality business.00:00 Introduction to the Hospitality Mentor Podcast00:37 Meet Bill and Holly Bembenik01:15 The Birth of Temecula Wine Trolley03:45 Holly's Journey in Hospitality05:37 Bill's Unexpected Path to Hospitality07:42 Transitioning from Corporate to Entrepreneurship10:48 Creating a Unique Wine Tour Experience15:40 Launching the Business and Overcoming Challenges26:54 Trolley Troubles: A Rocky Start27:55 Handling the Unexpected29:11 The Cost of a Trolley30:21 Achieving Perfect Reviews31:03 The Secret to Success37:51 Expanding the Business47:00 Advice for Aspiring Entrepreneurs51:21 Conclusion and Gratitude

In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Bryan Tubaugh, the founder of Aligned Hospitality Management. Brian shares his unique journey starting from his early days growing up in a hospitality family to founding his own management company. He discusses the valuable lessons learned from his first job as a houseman at DoubleTree, and how pivotal moments and mentors shaped his path. Brian also talks about the challenges and rewards of starting Aligned Hospitality Management during the COVID-19 pandemic, the importance of vision and mentorship in the industry, and his plans for the future growth of his company.00:00 Introduction to the Hospitality Mentor Podcast00:35 Meet Bryan Tubaugh of Aligned Hospitality Management01:15 Brian's Early Days in Hospitality02:55 College and Early Career Moves04:34 Breaking Away and Finding Independence06:31 First Leadership Role and Learning Experiences11:25 Transition to Luxury Hospitality14:40 Pivotal Moments and Entrepreneurial Aspirations18:11 Leading a Team at Hilton Elcon KiOR21:45 The Importance of People Over Profit22:19 A Fortunate Opportunity23:35 The Start of a New Venture24:45 Navigating Challenges and Growth25:58 Launching the Business During COVID27:09 Building the Business from Scratch32:54 First Clients and Early Success33:33 The Value of Hospitality Management37:20 Future Plans and Mentorship41:13 Final Thoughts and Contact Information

Join host Steve Turk on the Hospitality Mentor Podcast as he interviews Executive Chef Rebecca Tillman of the Ritz Carlton Bacara in Santa Barbara. Rebecca shares her journey from her humble beginnings scooping ice cream at Swenson's to her prestigious role in one of the world's top luxury hotels. Learn about her experiences, the challenges she overcame, and the wisdom she gained from her mentors. This episode is packed with insights into what it takes to succeed in the dynamic world of hospitality.00:00 Introduction to the Hospitality Mentor Podcast00:35 Meet Executive Chef Rebecca Tillman00:50 Rebecca's First Job in Hospitality02:12 High School Years and Early Leadership03:44 College and Culinary School Journey08:53 First Job at Arizona Biltmore15:25 Moving to North Carolina and the Biltmore Estate23:50 Generations of Memories24:02 Special Events and Honored Guests24:28 Legacy and Challenges25:35 Career Moves and New Opportunities27:29 Leadership and Growth32:20 Returning to Arizona33:11 Joining Hilton and Corporate Travels35:03 The Phoenician Experience40:33 Transition to Ritz Carlton47:51 Advice to Young Rebecca49:53 Conclusion and Contact Information

In this episode of the Hospitality Mentor Podcast, host Steve Turk talks with Michael Friedman, the CEO of Simple Life Hospitality. They discuss Michael's career journey, which began with odd jobs in college and evolved into high-level roles in various hospitality and consulting firms. Michael shares insights on scaling businesses, emphasizing the importance of guest experience, and leveraging educational resources for professional growth. They also touch on Michael’s recent implementation of the Entrepreneur Operating System (EOS) at Simple Life and his vision for future expansion.00:00 Introduction to the Hospitality Mentor Podcast00:37 Meet Michael Friedman: CEO of Simple Life Hospitality01:28 Michael's First Job in Hospitality03:33 From Real Estate to Hospitality Consulting05:20 The Evolution of Short-Term Rentals09:03 Transition to Luxury Simplified10:10 The Birth of Vacation Rental University18:12 Experience with One Fine Stay23:45 Refocusing Targeting for Success24:06 Lessons from New York's Hospitality Scene24:19 Creating Exceptional Guest Experiences25:27 Selective Homeowner Partnerships26:28 Transition to Simple Life Hospitality28:38 Implementing EOS for Growth32:42 Strategic Market Expansion36:34 Advice for Aspiring Property Managers43:27 The Importance of Hospitality Hooks44:37 Final Thoughts and Contact Information

In this episode of the Hospitality Mentor Podcast, host Steve Turk sits down with Steve Galbreath, the Chief Development Officer of Garfield Public Private LLC. Steve discusses his journey from being an architect to a hospitality developer. He provides insights into the work Garfield Public Private LLC does in helping cities, airports, and universities develop convention centers and hotels. The conversation also covers his first hospitality project in the Bahamas, the importance of good design, and how he navigated the transition from architecture to development. Steve shares his thoughts on working with city governments, the economic impact of hotel projects, and offers advice to young professionals about taking risks and enjoying their career journey. This episode is packed with valuable information for anyone interested in hospitality development, city planning, and architecture.00:00 Introduction and Guest Welcome00:46 Overview of Garfield Public Private LLC02:28 Steve's First Job in Hospitality04:12 Early Career and Transition to Architecture06:09 Challenges and Lessons in Architecture07:27 Journey into Hotel Projects09:40 Career Growth and Opportunities17:13 Joining Garfield and New Beginnings24:35 Current Trends and Future Prospects27:21 The Importance of Convention Hotels30:30 Challenges in the Hospitality Industry34:12 Designing for Comfort and Convenience38:24 Exploring New Hospitality Trends49:39 Advice for Aspiring Developers54:41 Final Thoughts and Farewell

In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Fernando Rojas, partner of Agency BE. Fernando shares his unique journey from his early passion for banking in Ecuador to his flourishing career in the hospitality and events industry. He discusses his adventurous move to the UAE, the challenges of launching an event company in Miami, and his current project, the World Travel Expo (WTE Miami) 2024, highlighting how curiosity and risk-taking have driven his success. Listeners can expect insights on entrepreneurial perseverance, the evolution of Agency BE, and the importance of the WTE Miami show.00:00 Introduction to the Hospitality Mentor Podcast00:37 Meet Fernando Rojas: Partner of Agency BE01:21 Current Projects: World Travel Expo 202402:53 Fernando's Journey: From Banking to Hospitality07:29 Life in the UAE: Cultural Experiences and Challenges13:47 Starting a New Life in Miami15:24 The Birth of Agency BE20:37 Challenges and Lessons in the Event Industry23:44 The Turning Point: Winning the Fontainebleau Contract24:38 Overcoming Fear and Embracing Curiosity26:43 The Dynamic World of Event Management30:17 The Evolution of Blooming Events33:58 Launching the World Travel Expo46:12 Advice to Young Entrepreneurs50:13 Conclusion and Final Thoughts