The Journey of Anand and Nina: Building a Dream B&B in Walla Walla
Description
In this episode of The Hospitality Mentor Podcast, host Steve Turk chats with Anand and Nina, owners of the Barn B&B in Walla Walla, Washington. They share their inspiring journey from their extensive careers in the hospitality industry to fulfilling their dream of creating a unique luxury B&B. The discussion covers their initial planning, challenges faced during construction, the impact of COVID-19, and the meticulous guest experience they provide. Listeners also hear about their loyalty program, personal touches, and advice for couples working together in business. Tune in for a heartwarming and informative episode that delves into the dedication and passion behind a distinguished hospitality venture.
00:00 Introduction to The Hospitality Mentor Podcast
00:42 Meet Anand and Nina of Barn B&B Walla Walla
01:17 The Journey to Walla Walla
02:21 Creating a Unique Bed and Breakfast Experience
03:20 Nina's Background in Hospitality
04:18 Anand's Extensive Career in Hospitality
10:00 Planning and Building the Dream B&B
15:37 Opening Day and Early Challenges
18:17 Navigating COVID-19 Challenges
19:18 Guest Experience and Unique Features
20:19 Warm Welcomes and Check-In Rituals
23:42 Loyalty Programs and Special Offers
28:32 Future Plans and Industry Trends
30:31 Advice for Aspiring Hoteliers
33:56 Marriage and Partnership Insights
34:46 Conclusion and Final Thoughts
United States
