Claim OwnershipThe New Manager Playbook with Lia Garvin
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Description
Tired of feeling like the old tools for motivating your team aren't working anymore? Productivity is dipping, engagement is at an all time low, and you're supposed to get more done with less people.
Today's workplace needs something different - it needs something new.
The New Manager Playbook podcast breaks the old rules of management and gives you practical, actionable strategies that actually work.
Host Lia Garvin, known as the "Team Whisperer," combines her experience working at Google, Microsoft, Apple and supporting small businesses from homebuilding to MedSpas with research-backed methods to help you answer questions like:
- How do I manage former friends or peers?
- How do I give feedback without people getting defensive?
- How do I get out of the weeds as a leader?
- How do I motivate my team when I can't pay them more?
- How do I oversee a remote team without micromanaging?
- How do I improve my team’s productivity and output without burning people out?
- How do I set priorities when everything is important?
Whether you're a first-time manager feeling overwhelmed, a business owner who never signed up for "management," or a seasoned leader ready to break free from outdated practices, each Tuesday episode delivers tactical playbooks you can implement immediately.
No more guessing. No more stress. Just clear, proven strategies from someone who's been in your shoes.
About Your Host: Lia Garvin, the "Team Whisperer," is a 3x bestselling author, TEDx speaker, and team management consultant who's brings her experience driving team operations at Google, Microsoft, Apple, and Bank of America to help companies transform their management approach and build better teams. Her work has been featured in Harvard Business Review, Fast Company, The Wall Street Journal, Fortune, and more.
Subscribe now and join thousands of managers who've discovered the playbook for modern leadership success.
Learn more: www.liagarvin.com
201 Episodes
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Let’s talk about the thing no one wants to admit: most people hate being managers. And not because they don’t care, but because they weren’t set up to succeed. In this episode, I dig into: Why most people become managers without any trainingWhat makes managing feel so hard, especially when you’re learning in front of your teamWhy burnout is off the charts right now (and what to do if you’re in it)How to stop waiting for support and take one small step to build real confidenceThis is for anyon...
You spent time building an interactive, funny, team-building training—but when the start time arrived… no one showed up. Heartbreak, frustration, and a bit of panic set in. In this episode, I share: Why your team can’t attend, even if they asked for the trainingThe three critical elements that make attendance possible and compellingHow Gen Z’s desire for growth is real, but still gets derailed by burnout and overwhelmExamples from real training programs and simple language you can start using...
There's a battle brewing in the workplace between Gen Z and Gen AI, and if we don't get ahead of it, we might end up with a workforce that can't actually think. In this episode, I break down how this collision is creating three specific challenges for managers and business owners - and why the solution isn't what you think. In This Episode: The real reason entry-level jobs are disappearing (and it's not just automation)Why Gen Z workers are accidentally skipping critical learning momentsHow o...
September is here, and with it comes what Gen Z has dubbed “The Great Lock-In”, a post-summer push to refocus, reenergize, and finish the year strong. But this moment isn’t just a trend, it’s a powerful opportunity for leaders. In this episode of The New Manager Playbook podcast, I share how to use this time to reconnect your team to purpose and progress, without pushing them to burnout. You’ll learn: Why 79% of employees feel disengaged, and what you can do about itWhy problems like low moti...
What if your team isn’t burned out, they’re just over it? In this episode of The New Manager Playbook, I sit down with Grace Lee, our new GenZ brand manager, for a raw, honest conversation about what’s really going on inside today’s workplace. Grace shares what it's like to be a 20-something navigating a job market that’s flooded, unstable, and full of uncertainty, and how that shapes engagement, loyalty, and motivation. We talk about: Why Gen Z sees jobs like dating apps, and what that means...
Feeling like your team member is dropping the ball? Before you rewrite the job description or mentally fire them, hit play on this episode. This week on The New Manager Playbook, we dive into why most performance issues don’t start with a “bad hire”, they start with a feedback vacuum. If your team member doesn’t know what’s expected, how can they meet the mark? In this episode: Why assuming “it should be obvious” is sabotaging your teamThe real reason you’re so frustrated (and how to fix it)A...
Quiet quitting made headlines, but it’s time to talk about a deeper threat: Quiet Cracking. This episode is all about what happens when your most reliable, engaged, high-performing team members start slowly disengaging- not because they want to slack off, but because they’re burned out, spread thin, and overwhelmed. The kicker? They’re still showing up. Still doing the work. But the spark is fading. If you’re noticing your star players stepping back or losing their usual energy, this episode ...
A LinkedIn report says 58% of employees feel underutilized. That’s more than half of your team wondering if they could be doing more somewhere else. In this episode of The New Manager Playbook, I breaks down: Why underutilization is a hidden driver of burnout and turnoverThe signs your high performers are already feeling itHow to address it without overloading your teamYou’ll also hear my own stories of being overlooked for stretch opportunities, and why those were the same moments I started ...
Onboarding can make, or break, a new hire’s success. In this episode of The New Manager Playbook Podcast, I reveal the two biggest onboarding mistakes managers make, and how to avoid them. You’ll learn how to set clear expectations, keep new-hire enthusiasm high, and integrate them smoothly into the team. Whether you lead a small business or a corporate team, these tips will help you turn hiring wins into long-term results. Key Takeaways: The two most common onboarding fails (and how to fix t...
Hiring mistakes are expensive—and avoidable. Learn how to hire well and protect your team. Subscribe for weekly manager tips! In this episode of the New Manager Playbook, Lia Garvin unpacks the three most common hiring mistakes that derail teams and cost businesses time, money, and high-performing talent. You’ll learn why moving too fast, underpaying, or hiring "divas" can wreck your team culture—and what to do instead. Perfect for new managers, small business owners, and HR leads looking to...
Are you using AI in leadership or just hiding behind it? Discover how shortcuts like AI video clones and ChatGPT strategies are killing trust. Subscribe for more real-talk on leadership! What You’ll Learn: Why overusing AI as a leader can damage team trust and engagementReal-world stories about AI video clones, copy-pasted strategies, and feedback gone wrongHow to use AI to elevate—not replace—your leadership presenceSimple tips to stay connected with your team (even when you’re busy!)AI in l...
Your freelancer blew the deadline—now what? Learn how to manage freelancers the right way. Subscribe for more leadership tips! What You’ll Learn: Why fractional talent often fails to meet expectations—and how to fix it3 proven freelancer management tips that actually workHow to set expectations and onboard freelancers effectivelyWhat to do when a freelancer misses a deadline or underdeliversManaging freelancers shouldn’t feel like babysitting but without the right systems, it does. In this ep...
In this episode of the New Manager Playbook, Lia Garvin tackles the growing frustration managers face—disengaged teams, missed deadlines, and a lack of accountability. Discover how to shift from confirmation bias to clarity, set powerful expectations, and blend AI with your leadership skills to reignite ownership. Learn how to integrate AI into people management, drive performance with empathy, and improve team culture without micromanaging. If you’re a leader feeling like your team is ...
AI tools can help—but what happens when your team leans on them too much? Discover how new managers can regain control, set clear expectations, and lead with purpose in an AI-driven workplace. Subscribe now for real-world leadership tools! What You’ll Learn in This Episode: How to manage AI usage in the workplace with intentionSigns your team may be overrelying on AI—and how to respondHow to lead with AI, not get replaced by itWhat to do with the time saved by automation and AI productivity t...
Too many leaders are jumping into AI hoping it’ll fix their workflows—but without clarity on what needs fixing, it might just make things worse. What You’ll Learn: How to identify the real problems AI should solve in your team.The biggest AI misuse traps managers fall into.A decision-making framework for evaluating automation tools.When AI helps—and when human leadership is irreplaceable.In this episode of The New Manager Playbook, Lia Garvin breaks down a critical leadership skill for the AI...
In this episode of The New Manager Playbook, Lia Garvin takes on a bold claim made by Sergey Brin — that managers are the easiest roles to automate. Drawing from her experience at tech giants like Google, Apple, and Microsoft, Lia argues that great managers are far from obsolete — they're essential. Learn why leadership, empathy, and cross-functional communication remain irreplaceable in the age of AI. You’ll learn: Why management is more than task delegationWhich aspects of management ...
Missed deadlines, unclear expectations, and endless meetings? These aren’t random problems—they’re symptoms of a deeper issue: lack of accountability. In this episode, discover how to fix that. Subscribe now! In this powerful episode, Lia Garvin breaks down what accountability really means (spoiler: it’s not blame or punishment) and how to create a team culture rooted in ownership. Learn practical tools to shift your team's mindset, build psychological safety, and stop wasting time and money ...
Still Drowning in Meetings? Here’s How Smart Managers Reclaim Their Time Feeling overwhelmed? Here's how managers can reclaim 5+ hours every week. Subscribe now! In this episode of The New Manager Playbook, Lia Garvin tackles a challenge every leader faces: not having enough time. If you're a manager drowning in meetings, tasks, and pressure from above, this episode is your wake-up call. Learn how to reclaim your time, empower your team, and finally breathe again. Lia breaks down four powerfu...
Is constant change in your team leaving everyone confused, frustrated, or burned out? In this Ask Me Anything episode of The New Manager Playbook, Lia Garvin dives into the hidden reason so many teams lose steam: unclear expectations in constantly shifting roles. Responding to a powerful question from Stephanie, a rapidly scaling business owner, Lia shares how to maintain engagement while restructuring. You'll learn how to build clarity into flexible environments, set role expectations early,...
Stressed about layoffs, burnout, or quiet quitting? Learn how to lead with clarity when everything feels chaotic. Subscribe for weekly manager tips! In this episode of the New Manager Playbook, Lia Garvin tackles one of today’s most pressing leadership challenges: navigating uncertainty without burning out—or losing your best people. From AI disruptions to economic shifts and employee burnout, leaders are under intense pressure. But what if your assumptions about your team are wrong? Lia reve...
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