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Business-First Creatives
Business-First Creatives
Author: Colie James
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© 2024 Business-First Creatives | Colie James
Description
Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down.
This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity, and strategic, human-first client experiences they need to build streamlined, referral-worthy business operations that don't require working 24/7.
If you're tired of babysitting your inbox, chasing down contracts, or watching your workflows break the moment you look away, this show will help you move beyond "figuring it out as you go" and toward a creative business that brings you joy and a paycheck.
This podcast provides answers to questions like:
How do I automate my client journey without losing the personal touch?
What CRM workflows do photographers and creative businesses need?
How can I use Dubsado or Honeybook to streamline my client experience?
What systems do photographers need to save time and deliver exceptional client experiences?
How do I reduce admin time in my creative service business?
Why do my workflows keep letting me down (and how do I fix them)?
How can I build a profitable creative business that brings me joy and a paycheck?
What's the best way to communicate with clients throughout their journey?
How do I create systems that work even when I'm not babysitting them?
How can I map my client journey to convert more inquiries into bookings?
Hosted by Colie James, a Dubsado Certified Specialist, Honeybook Educator, and Workflow and Automations Guru with 10+ years helping creatives systemize their businesses—this show delivers practical, no-BS guidance for photographers and creative entrepreneurs who are ready to streamline their client journey, automate their operations, and make money from their craft.
If you're done dropping balls and ready to build a business-first creative operation with systems that scale, you're in the right place.
Find out more about Systems in Session ➡️ https://coliejames.com/systems-in-session
This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity, and strategic, human-first client experiences they need to build streamlined, referral-worthy business operations that don't require working 24/7.
If you're tired of babysitting your inbox, chasing down contracts, or watching your workflows break the moment you look away, this show will help you move beyond "figuring it out as you go" and toward a creative business that brings you joy and a paycheck.
This podcast provides answers to questions like:
How do I automate my client journey without losing the personal touch?
What CRM workflows do photographers and creative businesses need?
How can I use Dubsado or Honeybook to streamline my client experience?
What systems do photographers need to save time and deliver exceptional client experiences?
How do I reduce admin time in my creative service business?
Why do my workflows keep letting me down (and how do I fix them)?
How can I build a profitable creative business that brings me joy and a paycheck?
What's the best way to communicate with clients throughout their journey?
How do I create systems that work even when I'm not babysitting them?
How can I map my client journey to convert more inquiries into bookings?
Hosted by Colie James, a Dubsado Certified Specialist, Honeybook Educator, and Workflow and Automations Guru with 10+ years helping creatives systemize their businesses—this show delivers practical, no-BS guidance for photographers and creative entrepreneurs who are ready to streamline their client journey, automate their operations, and make money from their craft.
If you're done dropping balls and ready to build a business-first creative operation with systems that scale, you're in the right place.
Find out more about Systems in Session ➡️ https://coliejames.com/systems-in-session
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Worried about annoying your clients if you follow up?This episode is your permission slip.In this pep talk + rant, I’m breaking down why emailing your own clients isn’t pushy, why silence doesn’t mean “no,” and how overthinking follow-ups is quietly costing you money — and your sanity.I’m also sharing a real example from my own life where I was the one who needed multiple follow-ups before booking… and why that didn’t make the service provider annoying — it made them professional.If you’ve ever stared at a draft email wondering if you should send it, this episode is for you.And if this episode hits because client emails feel way harder than they should, I share how Email Like You Mean It helps you map your client journey and write emails you can send with confidence — without second-guessing every follow-up.coliejames.com/email
What if the key to breaking through in your business isn’t another tactic, but understanding how you’re wired to show up?In this episode, I sit down with my business bestie, Sabrina Gebhardt, and we dive into how our respective Human Design types and profiles are actively informing how we run our businesses. From offer structure and messaging to launches and audience connection, listen in as we go deep into what our charts say and how that's showing up in real life and our businesses.Find It Quickly00:23 - Introduction to Human Design with Sabrina01:48 - Discovering Our Human Designs03:45 - The Impact of Human Design on Business04:27 - Human Design Profiles: Generator and Manifester07:20 - Practical Applications of Human Design13:48 - Sales Strategies and Human Design19:52 - Long-Term vs. Short-Term Offers22:13 - Ideal Client Types and Human Design23:21 - Discovering the Perfect Client Match23:49 - The Role Model and Investigator25:04 - Client Success Stories26:09 - Human Design Insights27:00 - Empowering Women Leaders29:29 - Tailored Systems for Success35:18 - Brutal Honesty in Business Coaching38:58 - Future Projects and Human DesignMentioned in this EpisodeShoot It Straight Episode 162: Human Design Energetics and Business with Breanna OwenBusiness-First Creatives: Using Human Design to Transform Your Business Strategy with Breanna OwenBusiness-First Creatives: What’s the Best Way To Set Up Your CRM? CRM Blueprint vs. Systems in Session with Megan NormanConnect with SabrinaWebsite: sabrinagebhardt.comInstagram: instagram.com/sabrinagebhardtphotographyPodcast: sabrinagebhardt.com/podcast
What if the reason your marketing doesn’t feel "on" isn’t that you need more strategy, but that your brand personality hasn’t been uncovered or defined yet?In this conversation with Alethea Tyler of Copy with Spice, we get real about what brand personality actually is, how it differs (and overlaps) with your personal personality, and why letting your authentic self show up in your business is one of the biggest competitive advantages you have.Find It Quickly00:24 - Diving into Brand Personality02:24 - The Importance of Authenticity03:57 - Embracing Uniqueness in Your Brand06:42 - Balancing Personal and Brand Personality10:33 - Steps to Define Your Brand Personality15:03 - Understanding Competitors and Differentiation21:20 - Integrating Brand Personality Across All Messaging21:52 - Brand Personality's Impact Beyond Messaging24:06 - Tailoring Messaging for Different Platforms26:06 - Website Copy as the Foundation27:47 - Unexpected Places for Brand Personality31:02 - Evolving and Maintaining Brand PersonalityConnect with AletheaWebsite: copywithspice.comInstagram: instagram.com/copywithspiceTake the Quiz: copywithspice.com/personality-quiz
What if success in business didn’t look like 6 figures, a big team, or endless growth? In this episode, I sit down with Maggie Patterson to explore why staying small and strategic can be a powerful, joyful, and profitable choice. We unpack the cultural myth of the “six‑figure business,” how to set realistic salary and revenue goals, when (and whether) to hire help, and how your season of life should shape your business.Find It Quickly00:24 - Redefining Success in Business02:19 - The Myth of Six-Figure Success08:19 - Setting Realistic Revenue Goals17:39 - Strategic Hiring Decisions27:28 - Leading and Communicating in Business28:12 - The Importance of Detailed SOPs30:03 - Mindset and Comparison in Business32:44 - Realistic Business Growth and Personal Capacity34:35 - Aligning Business with Life Seasons38:56 - Making Informed Business Decisions44:55 - Recognizing When to PivotConnect with Maggie:Website: bsfreebusiness.comThreads: threads.com/@bsfreebusinessIG: instagram.com/bsfreebusinessStaying Solo Podcast: bsfreebusiness.com/podcastStaying Solo Book: bsfreebusiness.com/bookReal Life Rule Quiz: bsfreebusiness.com/quiz
I just booked my first Disneyland trip of the year, and the second I hit confirm, my brain went straight into planning mode — not because I love spreadsheets (okay, maybe a little), but because Disneyland is not a place you wing it.And neither is your client experience.In this episode, I walk you through why planning a Disney day is the exact same skill you need to design a calm, trustworthy client journey — and why most people make email writing way harder than it needs to be by skipping this step.You’ll hear:Why your customer journey doesn’t need to be complicated — it just needs to existHow mapping your touchpoints prevents overwhelm, silence, and confusionThe real reason writing client emails feels exhausting and repetitiveWhy “what happens next?” emails are a process issue, not a client issueHow planning the journey first makes email writing faster, clearer, and easierIf you’re tired of making decisions in the moment, rewriting the same emails, or feeling like your client experience only works because you’re babysitting it — this episode will show you where to start.Inside Email Like You Mean It, we map your full customer journey first, then write every email that supports it together in five focused days — so you can finally trust the process you’re walking your clients through.➡️ The next sprint starts February 2ndLearn more at coliejames.com/emailAnd if a Disney trip has been on your to-do list? Take this as your sign to book it — and actually enjoy it.
Welcome back to another year of the Business-First Creatives podcast.If you listened to last week’s episode with Kylie Kelly, we talked a lot about permission — permission to simplify your visibility and stop forcing strategies that don’t fit your life or business.This episode is my personal follow-through.If you’re craving clarity, support, and a more sustainable way to grow in 2026, this episode is for you.In This Episode, You’ll Hear:The three things you actually need to generate revenue (and what usually gets overcomplicated)Why Systems in Session became my signature offerHow done-with-you support changes implementation and confidenceWhy Email Like You Mean It is now a 5-day done-with-you sprintWhat it looks like to stop borrowing someone else’s visibility planHow I’m approaching visibility, systems, and revenue going into 2026Ways to Work With MeEmail Like You Mean It — a 5-day, done-with-you client communication sprintSystems in Session — my signature 60-day container to design and implement your full client experienceIf you’re not sure what you need yet, come find me on Threads — I’m always happy to point you to the right resource or next step.Other ResourcesBuilding Authority and Visibility with Kylie Kelly - Last Week's Episode
Does growing your business without showing up on Instagram sound like a dream? In today’s episode, visibility strategist Kylie Kelly joins us to explain how entrepreneurs can build authority, leads, and actual paying clients without having to live on social media. If you’re tired of the “you must be on Instagram to succeed” narrative, this is your permission slip to do business your way.Find It Quickly00:24 - Meet Kylie01:47 - Kylie's Journey from Photography to Systems03:24 - The Power of Email Marketing06:06 - Experimenting with Marketing Strategies08:26 - The Importance of Data-Driven Decisions12:13 - Adapting and Pivoting in Business16:18 - Taking Action and Building Confidence18:58 - Personal Stories and Reflections21:38 - Permission to Take Action26:41 - Discussing AI Bots and Lead Magnets28:00 -Breakthrough Audits and Their Impact32:56 - Human Connection in Business34:29 - Networking Events and Their Benefits36:13 - Empire Expansion EventsMentioned in this Episode:Empire Expansion Event: kyliekelly.com/eventColie's Networking Events: coliejames.com/connectionConnect with KylieWebsite: kyliekelly.comPodcast: kyliekelly.com/category/podcastEmpire Expansion Event: kyliekelly.com/event
In this end-of-year episode, I’m breaking down how I spent money inside my business in 2025 — and more importantly, how I made those decisions.This isn’t a profit report or an expense spreadsheet walkthrough. It’s a behind-the-scenes look at what I chose to invest in, what I outsourced, why the podcast is my biggest marketing expense, and how warm-up offers completely changed the way I decide who to work with and where to put my money.I’m also sharing how this buying behavior pushed me to rethink my own warm-up offers, what I’m carrying into 2026, and why my word for the year is simplify.If you’re thinking more intentionally about your spending, your offers, or how you want to work next year — this one’s for you.In this episode, we cover:How I evaluate purchases and investments in my businessWhat I outsource and why retainers matter to meWhy the podcast is my biggest and best marketing investmentHow I use warm-up offers to test fit before committing long-termWhy “no” can still be a powerful return on investmentWhat’s changing (and staying) in 2026Links MentionedSystems in SessionEmail Like You Mean ItClient Experience Audit1:1 60-Min Strategy & Implementation CallsPing Pong Offers Episode on Business-First CreativesMy Tech StackMy ResourcesOffers I Invested In (aff links)Sold Out Services with Emylee WilliamsDama on Demand with Dama JueMissed the Memo with Hollie of Latitude LaneSales Parade with Ceels LockleyCashflow Confident (now Six Figure Safety) with Emilie NutleyLaunch Your Own Way with Kelsey McCormick of Coming Up RosesSay Less Sales Messaging Sprint with Chelsea QuintEmail Growth Club with Kylie Kelly
Today’s episode is a replay from a conversation that originally aired on the Capture the Chaos podcast with Brittnie Renee—and it perfectly captures this client communication shift I’ve been talking about more and more lately.We’re diving into why clear client communication should be non-negotiable if you want to deliver a truly high-touch experience. Not luxury for the sake of luxury—but an experience that feels intentional, professional, and confidence-building at every step.If your systems technically work but still require too much babysitting, this episode will help you understand why communication—not more automation—is usually the missing piece.In This Episode, We Talk About:Why fixing broken workflows alone doesn’t fix a poor client experienceHow email communication builds trust and connection throughout the processWhy clients need guidance even when your automation is workingThe difference between moving tasks forward and guiding people forwardHow clear communication supports a high-touch experience without adding more manual workMentioned Links & ResourcesEmail Like You Mean It (Live 5-Day Client Communication Sprint - starts Feb 2nd): coliejames.com/emailListen to Capture the Chaos podcast: brittnierenee.com/capture-the-chaos-podcast
In 2026, I want you to stop fixing your emails last—because it’s costing you money.The last two case study episodes of this podcast prove it.In this episode, I break down why “broken workflows” are usually a communication problem, not a tech problem, why client communication has to come before workflows, and what finally clicked for me after recording those two case studies.There’s a shift coming to Email Like You Mean It in 2026—and this episode explains why.👉 If this hits, you’ll want to mark February 2–6 on your calendar 🎉
Wouldn't it be nice to automate 80% of your client communication, while still sending personalized emails and booking high-ticket clients? That’s exactly what Geneviève Masioni did after going through my program, Email Like You Mean It!Today, Geneviève is joining me to break down how she revamped her entire client communication system using the exact tools, templates, and strategies I teach inside the course.She went from rewriting the same messages and manually sending reminders to a streamlined, personality-driven system that books, upsells, and collects testimonials without her lifting a finger.Mentioned in this EpisodeEmail Like You Mean ItConnect with GenevièveWebsite: genevievemasioni.com/enLinkedIn: linkedin.com/in/genevieve-masioni/Free 15-min audit: genevievemasioni.com/colie
If you still think that a system for booking and onboarding new clients has to be complicated, this is the episode for you. What if you could take a potential client from inquiry to payment in under five minutes? In this episode, I sit down my copywriter Kara Duncan to show exactly how a fast, thoughtful, and human booking process changed her business.You’ll hear how a simple CRM, a quick Loom video, and thoughtful follow-up emails turned missed opportunities into the fastest payment she’s ever received. The best part? No sales calls required.Find It Quickly:00:25 - Welcome Kara Duncan00:52 - The Five-Minute Booking Process02:01 - Client Communication: The Key to Success05:21 - Enhancing Proposals with Loom Videos14:17 - The Importance of Follow-Up Emails22:11 - The Importance of Detailed Proposals23:22 - The Power of Loom Videos23:58 - Overcoming Sales Call Challenges24:57 - Effective Client Communication26:07 - The Value of Personalized Videos27:41 - Sales Calls vs. Video Proposals28:54 - Client Communication Strategies32:32 - The Five-Minute Booking Process39:53 - Reassuring Clients Post-PaymentMentioned in this Episode:Email Like You Mean ItEpisode 39 of The Kara Report: How to Create One (+ More Tips to SIMPLIFY Your Life With Your CRM) with Colie JamesEpisode 14 of The System for Everything: The System for Keeping It Personal (Even When It’s Prewritten) with Colie JamesEpisode 123 of Business-First Creatives: 3 Videos to Create for Your Client Experience Right Now (Video Visibility Series)Connect with Kara:Website: thekarareport.comPodcast: thekarareport.com/podcastInstagram: instagram.com/thekarareport
If you think the key to business growth is chasing website stats, are you considering the fact that those numbers may not tell the full story? In this episode, metrics and data specialist Zoë Dew shares how tracking behaviors, not just clicks, can transform your revenue and clarity.Zoë explains how she helps creative entrepreneurs grow by using data already sitting in their business, and not by chasing fleeting “industry-standard” metrics. We dig into the four core behaviors that predict sales and how to start tracking them, even if you hate spreadsheets.Find It Quickly00:42 - Meet Zoe01:18 - The Importance of Data and Metrics02:25 - Behavior-Driven Business Strategies02:57 - Tracking and Analyzing Business Activities04:53 - The Four Key Business Behaviors06:15 - Email Marketing Insights07:44 - Compounding Visibility and Customer Journey09:36 - Effective Email Strategies19:28 - Growing and Managing Your Email List20:57 - Collaborations and Ads for List Growth22:26 - The Creator Network Experience24:34 - Challenges of List Growth and Audience Size25:18 - Importance of Data-Driven Decisions26:20 - Tracking and Analyzing Audience Behavior31:23 - Tools for Tracking Website and Sales Data33:49 - Understanding Customer Behavior and Sales Patterns37:49 - Re-engaging Potential Customers44:16 - The Power of Consistent MessagingMentioned in this EpisodeZero Google Moment of TruthCeels Lockley - Email ParadeGoogle AnalyticsMicrosoft ClarityHotjarHannah Isted - 10 Minute MarketingConnect with ZoëWebsite: zoedew.comInstagram: instagram.com/zoerdew Threads: threads.com/@zoerdewHabit Tracker: zoedew.com/business-first-creatives
Do you dread the word launch, because you think that "doors open/doors close” structure feels icky? We're flipping the script in today's episode with Samantha Hoillett! She's showing us how to build urgency into our launches that doesn’t feel pushy, but it does feel aligned.Listen in as we explore what urgency normally means in marketing, why so many of us do it the usual way (limited spots, price‑going‑up soon, and hurry), and then how you can shift into urgency rooted in your client’s real internal motivations, not just your business timetable.Find It Quickly00:24 - The Ickiness of Traditional Launches00:59 - Introducing Samantha and the Concept of Urgency01:08 - Redefining Urgency in Marketing02:03 - The Evolution of Online Courses05:12 - Internal vs. External Urgency09:40 - The Importance of Clear Messaging14:36 - Balancing Pain Points and Results19:35 - Diagnosing Business Problems24:42 - High Converting Proposals: The First Win26:01 - The Importance of Micro Wins27:37 - Documenting Client Journeys29:44 - Value Stacking and Communicating Results33:21 - Email Marketing Strategies40:16 - Personalizing Email CampaignsMentioned in this EpisodeUrgency on Evergreen: samanthahoilett.com/urgency-on-evergreenUrgency Upgrade: samanthahoilett.com/urgency-upgrade-2026Connect with SamanthaWebsite: samanthahoilett.comInstagram: instagram.com/samanthahoilett.writesYoutube: youtube.com/@samanthahoilettTheads: threads.com/@samanthahoilett.writes
What if you could create just one piece of content and let it do the work of fifty? That’s exactly what we’re unpacking in today’s episode. Latesha Lynch joins us in today's episode to introduce us to her concept of inception marketing—the idea that you don’t need a million pieces of content to drive engagement, conversions, and trust. Through smart structure and intentional seeding, one high-value piece can become the engine of your entire ecosystem.Find It Quickly00:50 - The Social Media Exodus01:27 - Inception Marketing Explained02:12 - Balancing Motherhood and Business05:07 - Inception Marketing Strategies09:12 - Content Organization and AI Tools11:59 - Adapting Marketing to Different Channels15:39 - Understanding Different Buyer Types18:10 - Content Consumption Habits18:37 - The Importance of Guiding Your Audience18:45 - The Shift from Blogging to Social Media19:19 - Seeding Content Across Platforms20:32 - Planning Your Marketing Strategy21:27 - Setting Up Core Content22:44 - Connecting Content for Better Engagement23:42 - Creating and Tracking Content26:50 - Balancing Marketing and Sales30:12 - Engaging with Your Audience32:28 - Tools and Tips for Effective MarketingMentioned in this EpisodeContent Organization HubSegmentation EpisodeConnect with Lateshahermarketingcoach.cominstagram.com/hermarketingcoachlinkedin.com/in/lateshalynch
So many photographers swear their workflow is “the exception” — too many what-ifs, too many touchpoints, too many edge cases to fit inside any kind of universal framework. But here’s the truth: every single client journey still moves through the same five phases… and that’s exactly why the CRM Blueprint works for every photographer.In this episode, I’m breaking down how weddings, births, branding, newborns, seniors — all of them — share a common structure, and how the Blueprint uses genre-specific templates and a universal framework to make your workflows both personalized and predictable.I’ll also walk you through what makes this launch different: the live Map Your Process workshop, the 3-week support sprint, and why this is the closest the DIY course ever gets to done-with-you support. If you’ve been telling yourself your systems are too complicated to fix… this episode is the proof they aren’t.Grab the Birthday Bash Bonuses before they're gone!https://coliejames.com/blueprint
Have you been wondering what's the best way to set up your CRM? Today’s session is going to be a mix of a case study and answers to some specific questions I’ve been getting lately about Systems in Session. I thought Megan Norman would be the perfect person to bring on because she’s been part of my world for a while—first as a Blueprint student, then as a one-on-one client when she hired me for an audit. After that, she joined Systems in Session and gave her entire business a serious glow-up from that perspective. Now, she’s part of my retainer program.Find It Quickly00:25 - Client Relationships and Long-Term Engagements01:24 - Megan's Journey with Systems in Session04:42 - The Blueprint Course Evolution06:37 - Audit and Systems Overhaul09:42 - Customizing Workflows for Maximum Efficiency22:07 - Reintroducing the Baby Plan26:36 - Client Experience Enhancement27:09 - Adapting to Business Changes28:08 - The Value of Revisiting Systems29:20 - Hands-On System Implementation32:29 - Maximizing Efficiency During Peak Times33:41 - Elevating Client Experience Post-Booking36:35 - The Importance of Detailed Workflows44:02 - The Benefits of System AuditsMentioned in this EpisodeSystems in SessionCRM BlueprintSystems in Session: Mastering Your Client Journey ft. Erin Belles (a Done-With-You Dubsado Setup Case Study!)Connect with MeganWebsite: megannorman.comInstagram: instagram.com/megannormanphotographyFacebook: facebook.com/MeganNormanPhotography
Dubsado 3.0 is officially here… and y’all, the internet is having feelings.In this episode, I’m breaking down what’s new, what’s missing, and what photographers actually need to pay attention to. No fluff. No hype. Just the real talk you need before jumping into the new version.Read the full breakdown here → https://coliejames.com/dubsado-3-0-whats-new/Work with me inside Systems in Session → https://coliejames.com/systemsJoin CRM Blueprint → https://coliejames.com/blueprint00:00 — Why everyone is freaking out about Dubsado 3.0A quick reality check on the rollout, expectations, and why mixed opinions are completely valid.01:17 — The 3.0 switch + how to go back to 2.0 if you need toIf it’s your busy season, do NOT force the transition.02:44 — My biggest disappointments (aka: my Dubsado wishlist that still isn’t here)Contracts on schedulers, conditional logic, project dates + appointments, multi-client emails, and team accounts.07:28 — What is coming soonA few features currently in progress that will make life better in the next updates.09:36 — The rebuild: why 3.0 matters even if features didn’t changeNew backend → faster future updates (finally!).10:28 — Dashboard changesWhat’s actually better, what’s hidden, and why Threads users are spiraling over revenue numbers.14:06 — New Messages areaA real inbox inside Dubsado — finally.18:06 — The new Flows BuilderSame triggers, new layout, and why this matters for future conditional logic.19:52 — Time tracking improvementsHelpful update for those who bill hourly.20:08 — Scheduler availability upgradesA legitimately great improvement — no more clicking nine to five a million times.22:54 — Project view strugglesWhat feels off, what’s improved, and what I hope changes next.23:44 — Final thoughts + what to do nextWhy this update sets the stage for an actually powerful Dubsado… once the features catch up.
You’re never going to find time to fix your workflows — you have to make the time. And today, I’m giving you the exact place to start.In this episode, I’m breaking down the three microsystems every creative needs before building a full workflow: your instant inquiry response, your five-minute booking proposal, and your booking confirmation email.These simple assets become the anchor activities for your inquiry, booking, and onboarding workflows — and they’re the fastest way to build momentum (and confidence) inside your client experience.If mapping workflows has ever felt overwhelming, unclear, or like something you’ll “get to eventually,” this episode shows you how to begin without building everything at once.And if you want to build these microsystems with me, join me inside Systems in Session at coliejames.com/systemsMentioned in this episode:3 Must Have Elements in Each Client Communication5 Workflows Every Photographer NeedsHow to Create a 5-Minute Booking Process
If your workflows act like needy toddlers—constantly breaking, needing approvals, or demanding supervision—you’re not alone. Over the last few weeks I’ve heard the same frustrations on repeat: “I don’t trust my workflows unless I’m watching them,” and “I’ve tweaked things so much I think I broke something.”In this episode, I’m breaking down why so many creatives end up with workflows stuck in the toddler stage… and how to finally build systems that run like grownups.I’m also sharing why this launch of CRM Blueprint includes two powerful bonuses inspired by my Systems in Session clients: a 21-day January Support Sprint and a full workflow + communication audit for everyone on the waitlist who joins now. Plus, a $200 savings through Thursday.If you’re tired of babysitting your CRM, now’s the time to build systems you can trust.https://coliejames.com/waitlist











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