Agency Business

Welcome to Agency Business. This week Olivia interviewed Dan Khabie, cofounder of CourtAvenue.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. Brian and Olivia interviewed Beth Ann Kaminkow, CEO of the Americas and global chief client officer at Dentsu, following a significant leadership transition and renewed scrutiny of the company’s international business. The conversation comes as Dentsu posted weak financial results, announced Takeshi Sano as its new global CEO and president, and signaled that a previously explored sale of its international operations is no longer under consideration.Beth Ann discusses Dentsu’s strategy to prioritize Japan and the U.S. as growth engines, strengthen its power brands including Merkle, and position the company as “right-sized” for the AI era. She addresses questions around integration, talent turnover and global alignment, and confirms that partnership models — similar to the recent Horizon–Havas arrangement — remain a possibility as Dentsu evaluates ways to accelerate growth without creating further internal disruption.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. John Elder, CEO and co-founder of independent creative agency Supergood, joined Brian and Olivia to discuss how data — not AI alone — may become the real differentiator for agencies navigating margin pressure and rising client expectations.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. Patti McConnell, co-founder and managing partner, and Tommy Henvey, co-founder and chief creative officer of independent creative agency Something Different, joined Brian and Olivia for a conversation about building an agency designed for closeness, flexibility, and creative fulfillment rather than scale.Patti and Tommy discuss the studio model that allows Something Different to expand and contract around client needs, how trust and chemistry still decide pitches once you’re in the room, and why disciplined scoping and margin protection still matter even when agencies take on passion projects or long-term bets. We also explore cautious approaches to new business investment, rising expectations around transparency and security driven by procurement and fintech clients, and why many independents continue to prioritize culture, senior involvement, and client relationships as holding companies focus on profitability and structural change.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business.Judith Carr-Rodriguez, CEO and partner at independent full-service creative agency, FIG, joined Brian and Olivia this week on the podcast.Judith shared how clients increasingly value small, senior teams over large pyramidal organizations, how FIG has grown by focusing on long-term AOR relationships rather than project-based work, and why the agency has become more selective as demand increases.Judith also shares how Fig thinks about controlled growth, client fit and longevity, arguing that focus — not scale for scale’s sake — has become one of the most important disciplines for independent agencies.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business.Andrew Cohen, CEO of independent St. Louis creative agency Moosylvania, joined Brian and Olivia for a candid conversation about building an agency around senior talent, continuity, and long-term thinking.Andrew shares the origin story of Moosylvania, founded by his father after leaving an IPG-owned agency, and reflects on taking over leadership during the pandemic as the firm evolved into a more digital, hybrid operation.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business.Brian and Olivia interview Dean Broadhead, founder of independent agency, Broadhead about how agencies should rethink production, talent, and investment as AI reshapes how work gets done.Drawing on his “stop making shoes” framework, Dean explains why agencies should focus less on long-tail production and more on strategy, creativity, and risk mitigation, using AI to create space for higher-value work rather than replace it. The conversation also explores culturally led AI adoption, proprietary platforms built around subscription models, capital allocation decisions — including exiting an ESOP — and why independents may be better positioned to stay closely connected to clients as holding companies navigate structural change.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business.Brian interviews Ammunition CEO Jeremy Heilpern to examine how agencies can defend pricing and articulate value as AI reshapes workflows, timelines and client expectations.Drawing on Ammunition’s growth from a category-focused shop into an independent agency with a broad client roster, Jeremy explains why specialization, internal production and deliberate investment decisions have been central to maintaining margins and client retention.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business.Brian and Olivia discuss 2026 agency trends with media and tech analyst Ian Whittaker. Drawing on his background in financial markets and consulting, Ian frames 2026 as a crossroads year for agencies, one defined less by immediate disruption than by a series of strategic choices that will determine longer-term positioning.The conversation explores whether agencies can move up the value chain by better articulating the financial value of creativity, how AI has intensified pressure from tech platforms, and why independent agencies may be better positioned to defend pricing and confidence than holding companies. Whittaker also shares his outlook on organic growth across the major holding companies, the risks facing Dentsu’s international business, and what agency leaders should prioritize when hiring senior leadership in a market where creative credibility and business fluency increasingly need to coexist.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. Mollie Rosen, president of member experience at the 4As, joins Olivia and Brian this week to unpack the 4As' 2026 Look Ahead report and what it signals about the future of agencies. Agencies face two divergent but overlapping paths, according to Mollie. They can 1. Become platform- and technology-led or 2. Double down on creativity and strategic partnership. We explore how AI is accelerating this tension, why most agencies are likely to land somewhere along a continuum between the two extremes, and how longstanding issues around compensation models, talent strategy and investment risk could determine which agencies are best positioned to adapt. Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian opens up about his latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

This week Brian talks with Amanda Forgione, CEO of Morrison. We talk about many of the very human elements of running an independent agency with family roots in the industry, and contrast some of her agency's choices with those of the holding companies.The episode also features a brief mention of Olivia's new subscription PR model offering agencies a weekly hour of senior strategic thinking. For details, email olivia@fusionfrontmedia.com.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. This week, Olivia and Brian talk with Steve and Robin Boehler of Mercer Island Group as the industry absorbs one of the most disruptive weeks in recent holding company history. The Bowlers break down Omnicom’s restructuring, including the abrupt shuttering of several legacy creative agencies, and explain why decades of diluted positioning left many large networks vulnerable. They also outline why consolidation is sharpening client anxiety, how brand clarity deteriorated across holding companies, and what marketers really look for when evaluating agency partners in periods of instability.Steve and Robin discuss expected downstream effects for talent, pricing and media consolidation, the likelihood of further restructuring inside Omnicom, and why middle management may face the harshest employment cycle. They close by previewing their new book, a field guide designed to help agencies sharpen positioning, pitch more effectively and win more business.The episode also features a brief mention of Olivia's new subscription PR model offering agencies a weekly hour of senior strategic thinking. For details, email olivia@fusionfrontmedia.com.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. This week, Olivia and Brian talk with Tombras president Dooley Tombras, who leads one of the industry’s few scaled, family-owned independent agencies. Dooley explains why Tombras built its full-service model by zigging against industry convention, how independence enables long-term investment in AI and first-party data, and why today’s consolidation cycle is pushing top talent toward indies.He also discusses the agency’s hub-and-spoke staffing strategy, what “independence with scale” looks like across Knoxville, New York, Atlanta, and Buenos Aires, and why cultural stability at the top helps Tombras maintain an 83% new-business win rate.In News of the Week:Majority of R&CPMK staff exit IPG to join Michael Nyman’s ACCAlex Lubar leaves DDB amid broader Omnicom consolidation.FutureBrand’s global leadership departs as the agency is folded into McCann.WPP Media wins the Henkel account across roughly 30 European markets.The episode also features a brief mention of Olivia's new subscription PR model offering agencies a weekly hour of senior strategic thinking. For details, email olivia@fusionfrontmedia.com.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. This week, Olivia and Brian sit down with consultant and author Michael Farmer, who has spent three decades diagnosing the economic pressures inside agencies. Farmer explains why agencies still struggle to measure work, how rework distorts staffing needs, and how digital and social accelerated the long-running pattern of falling fees and rising workloads. He also outlines what AI will mean for both creative and media agencies, including major productivity gains that could compress fees unless leaders reinvest efficiencies into senior talent and reconnect creativity, media and brand strategy.Michael shares insights from his early consulting work at Ogilvy, his analysis of media agency staffing models and his belief that MMM tools like Mutinex can help clients and agencies better understand where growth is actually coming from. He closes with what is ahead for him as he completes his new book Madison Avenue Media Madness and shifts his focus toward teaching and training.In News of the Week:IPG, Dentsu, and Globant report financial results.Publicis publicly challenges Omnicom’s accounting approach.Paramount Skydance discloses that Publicis and Interpublic won its business with media sales agreements.The episode also features a brief mention of Olivia's new subscription PR model offering agencies a weekly hour of senior strategic thinking. For details, email olivia@fusionfrontmedia.com.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. This week, Olivia and Brian record in person for the first time with Doug Zanger, founder of Indie Agency News, a growing platform built to help independent agencies increase visibility and confidence. A former radio producer and trade journalist, Doug shares how his background shaped the creation of Indie Agency News, which is now more than 300 members strong. Doug explains why confidence should be every agency’s most important KPI.Doug explains how the platform supports agencies with tools like First Pass, which helps optimize press, awards, and messaging, and why language rooted in solutions rather than services can change how marketers perceive value. The group also discusses the rise of partnerships among indie shops, how AI fits into Doug’s workflow, and why he says technology should always serve people—not replace them.In News of the Week:S4 Capital reports weak earnings and ongoing client concentration issues.Stagwell reports stronger-than-expected results despite confusing organic growth definitions.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business.This week, Olivia and Brian interview Josh Rosenberg, co-founder and CEO of Day One Agency, the creative shop founded 11 years ago to bridge the gap between earned media and brand storytelling. With offices in New York, Los Angeles, Chicago, and Portland, Day One works with clients including American Express, Chipotle, Nike, Converse, and e.l.f. Beauty.Josh shares how Day One was built around what he calls “earned creativity”—an approach that pairs editorial thinking with culturally relevant storytelling. He explains why curiosity has become the most essential trait in the age of AI, how the agency’s apprenticeship program helps identify emerging talent, and why Day One created its Learning Fund, a $30,000 internal grant program for employees to pursue continued education.The group discusses how Day One resists adding a media practice in favor of deeper creative partnerships, how editorial projects like Ask Gen Z and a new Gen Alpha research report inform client work, and why investing in in-house content such as podcasts and newsletters fuels both learning and new business. Josh also details how the agency’s structure—organized around its Shape, Share, and Fuel teams—keeps it nimble and “built for change.”In News of the Week:WPP’s disappointing results and CEO Cindy Rose’s remarks on simplification.The continued consolidation of DDB under Omnicom and what it signals about holding-company structure.Globant consolidates marketing-related activity under Gut.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business.This week, Brian interviews Mark Sherman, founder of Media Experts, Canada's largest independent media agency prior to its sale to Interpublic. Mark provides a wide range of perspectives on independent media agencies, how to make the most of selling an agency and how to make the most of buying one, too.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business.This week, Olivia and Brian interview Paul Venables, founder and chairman of Venables Bell & Partners, the independent San Francisco agency known for its work with Audi, Chipotle, and Intel.Paul shares how “doing right by people” became both a cultural mantra and a competitive business strategy that’s guided VB&P’s decisions for nearly 25 years of independence. He explains how the team evaluates client fit, and why growth for its own sake is a “false choice.”The group also explores San Francisco’s creative scene, VB&P’s approach to AI-driven production, and how the agency is training every art director to work fluently with generative tools. In News of the Week:Stagwell takes a 35% stake in Real Clear Politics and 12 other media sites, raising questions about ad agencies investing in news. Havas’ Q3 growth and hints at a potential Dentsu collaborationPublicis' Q3 growth.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. This week, Olivia and Brian interview Robin Bonn, founder of Co:definery and host of The Immortal Life of Agencies. Robin advises agency leaders on positioning, growth strategy, and differentiation to help them define what makes their business truly distinct in a changing market.Robin explains why so many agencies confuse positioning with packaging, how differentiation goes deeper than branding, and what it really means to specialize in today’s post-capability world. Robin discusses why “being different” can’t just be a tagline, how independents can leverage scale through precision, and why culture — not just creativity — determines an agency’s staying power.We hit on the dangers of sameness, the tension between consolidation and client-centricity, and how artificial intelligence is accelerating long-needed shifts in pricing, productization, and agency business models.In News of the Week:WPP Media’s North America CEO departs.General Motors shifts its marketing org, combining communications and marketing under one leader.Omnicom–IPG to consolidate creative agencies and create a conflict agency to manage client overlaps.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

Welcome to Agency Business. Olivia and Brian interview Andrew Graff, CEO of Boston-based independent agency Allen & Gerritsen (A&G). Under Andrew’s leadership, A&G has built a behavioral-science approach to creativity, focused on what drives human decision-making.Andrew explains why curiosity is essential to leadership, and why he calls himself a “chief executive intern.” He discusses A&G’s collaborative model for independence, its balance between data and behavioral insight, and how hiring talent from psychology, social sciences, and data helps fuel creative thinking.We hit on why curiosity keeps independents competitive, how culture sustains long-term growth, and what it means to “zag” toward consumer brands while borrowing lessons from tech.In News of the Week:Havas and Horizon form Horizon Global to achieve international reach.Madison and Wall data show independents growing faster than holding companies, perhaps driven by in-housing and selective partnerships.Pharma and healthcare reviews surge.Subscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at brian@madisonandwall.com📩 Olivia at olivia@fusionfrontmedia.comFollow Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.