Salon Rising

What happens when the babies on hips become teens with attitudes, endless school events and bigger problems…but business still needs you too? In this raw, funny and very real episode, Sam and Jen return to one of the Inner Sanctum’s most loved topics...Motherhood in Business. And dive into what it really looks like when you’re raising kids while running a salon and carrying the mental load of it all.From chaotic mornings and four different school drop offs, to the guilt, the overwhelm, the constant tabs open in our heads and the pressure to do it all… this episode is equal parts cathartic, comforting and hilariously relatable. If you’ve ever felt like you’re doing the school run with one hand and holding your business together with the other, this one is for you.What we coverThe mental load of older kids: bigger ages, bigger stakesWhy business owners need more support than everThe money traps busy mums fall into (and what to look at instead)Systems, hacks and tiny changes that save your sanityHow to find pockets of joy when life feels like “too much”In short, this episode is a love note to every exhausted salon mum doing her best. A reminder that you’re not alone, you’re not losing it, and you’re allowed to choose joy and support over self sacrifice.TimestampsMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

In this bite-sized chat, Jen is joined by Brayden from Your Salon Support, for a jargon free breakdown of the marketing terms every salon owner thinks they should know… but often doesn’t.From marketing plans to AIO, social strategies to loyalty systems, Bray strips it all back so you know what matters, what you can ignore, and what actually moves the needle depending on whether you’re a solo operator or running a full team. If marketing feels overwhelming or you’ve ever wondered “Do I really need all this?”, this is the episode that finally makes it make sense.What we coverWhat a marketing plan actually is (and why it’s the foundation of everything)How a social media plan differs — and why it should never exist in a vacuumWhy EDMs (email direct marketing) are the most underrated sales tool in the industryThe rise of AIO and how ChatGPT is literally recommending salonsThe non-negotiables for solos vs. small salons vs. larger teamsIf you’ve been feeling lost in the marketing maze, this Mini Moment is your permission slip to simplify, streamline and get strategic. Let’s make tech (and marketing) sexy, one clear plan at a time.Timestamps00:00 Introduction to Marketing Terminology00:40 Understanding Marketing Plans01:30 Crafting Effective Copy05:02 Social Media Strategies05:50 Email Direct Marketing (EDM)08:57 The Importance of a Website11:31 Artificial Intelligence Optimisation (AIO)14:57 Tailoring Strategies for Solo Operators and Salons16:09 Conclusion and Final ThoughtsMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What a year!!In this raw, honest, and surprisingly uplifting episode, Sam and Jen sit down to unpack the real 2025. The chaos, the curveballs, the court battles, the soaring rent, the unexpected grief, the kids’ schedules, the moments of magic, and the beautiful anchor that their salons have become.From navigating explosive life seasons to rediscovering joy in small team culture, this conversation is a reminder that you can rebuild, recalibrate and keep rising, even when life feels loud.They talk through what changed, what surprised them, what hurt, and what healed and why joy, rest, and the power of a mighty small team have reshaped the way they’ll run life and business in 2025. If you’ve had a year that stretched you, softened you or forced you to pivot, this episode will feel like a deep breath and a moment of being seen.What we coverThe lease shock, the pivot plans and choosing a smaller, stronger teamCourt battles, grief, overwhelm and learning to protect your peaceWhy joy (not hustle) is the new KPI for 2026The value of unplugging, resetting, and building in space before burnout hitsLetting go of control, embracing change and finding your anchor in the chaosThis is a conversation about the year that shaped us and the clarity, courage and joy we’re taking forward.Timestamps:00:00 Episode Summary02:08 Christmas Preparations and Traditions04:04 Balancing Business and Personal Life09:10 Lease Challenges and Business Adaptations16:22 Navigating Legal Battles and Personal Struggles24:02 Reflecting on a Year in Business24:39 Embracing the Power of Saying Yes25:40 The Importance of Taking Time Off27:17 Overcoming Overwhelm and Finding Balance28:24 Creating Joyful Memories with Family29:42 The Need for Personal Space and Self Care32:22 Pivoting in Life and Business41:11 Setting Goals and Embracing Uncertainty46:24 Final Reflections and Looking AheadMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What’s really working for salons right now...and what isn’t?In this Mini Moment, Jen sits down with Jeanette from Salon First to unpack findings from her Business Success 2025 Survey, which gathered insights from over 200 salon owners across Australia. The results reveal what’s changing, what’s staying the same, and where salon owners should really be focusing their energy this year.From retention struggles to menu simplification and the rise of lash, brow and skin services, this chat cuts through the noise to highlight what’s actually moving the needle in 2025.💡 What we cover:The biggest shifts salons are making this yearWhy retention matters more than reachHow to simplify your service menu for profitWhat 200 salons said about memberships and growthWhy listening to clients still trumps every trendA grounded reminder that success in 2025 isn’t about doing more, it’s about doing what works, and doing it well.Timestamps00:00 Introduction00:52 Discussing the Feedback Survey03:16 Key Takeaways from the Survey08:15 Trends and Profitable ServicesMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What happens when life forces you to do the hard thing and you come out steadier, wiser, and more at peace with who you are?In this raw and generous conversation, Alex Fuchs — APAC Colour Master for KEVIN.MURPHY and owner of Fuchs Hair in Sydney, opens up about army bunkers, resilience, court battles, leadership wobbles, and the journey back to a client first salon he truly loves.We go deep on identity, pressure, growing a career and a family at the same time, and the quiet power of being seen in the chair. Timestamps00:00 Episode Summary01:22 Podcast Introduction and Guest Welcome02:42 Reconnecting with Alex03:26 Alex's Career Journey18:14 The Army Experience27:56 Life in Australia38:52 Oversharing and Its Consequences39:19 Support from the Salon Team39:34 Court Rulings and Emotional Impact40:00 Balancing Personal and Professional Life41:00 Leadership Challenges in the Salon42:27 Reflections on Salon Management44:52 Client Connections and Authenticity46:41 The Importance of Client Experience01:00:47 Social Media and Young Hairdressers01:02:35 Adapting and Evolving in the Industry01:06:29 Final Thoughts and ReflectionsIf you’ve ever felt like the wheels were coming off behind the scenes, this one will feel like a deep breath and a hand squeeze.💡 What we cover:The mirror moment that became Alex’s turning pointResilience lessons from compulsory service to courtroom stressLosing team, finding culture, and leading without people pleasingSmaller team, better profit, and falling back in love with clientsSocials as one pillar and putting client experience back at the centreIf this episode made you feel seen, hit subscribe and share it with a salon friend who needs it today.Mentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What if the secret to stronger, thicker, and more beautiful hair starts where you least expect it...your scalp?In this Mini Moment. Samara and Jen are joined again by the amazing Monique McMahon. Owner of Que Colour and MCM Beauty, to talk about the growing movement that’s redefining the beauty industry: scalp care. Fresh from her US masterclass tour and the global launch of the Christophe Robin Fortifying Range, Monique shares what’s driving the shift from styling to scalp science and how salon owners can lead the conversation.💡 In this episode, you’ll hear:Why scalp health is the new frontier in haircareThe truth about stress, slick backs, and hair lossWhat makes the Christophe Robin Fortifying Range so powerfulHow to guide clients through their own hair health journeySimple tools and habits for stronger, healthier hairThis isn’t just about great hair, it’s about transforming the way we care for it, from root to tip.Featured Product: Christophe Robin Fortifying RangeThe Christophe Robin Fortifying Range strengthens and revitalises weakened hair, helping reduce hair fall caused by breakage by up to five times after just one use. Infused with amaranth peptides, it leaves hair visibly stronger, fuller, and more resilient.👉 Explore the range hereTimestamps00:00 Introduction and Special Guest Announcement01:00 Monique's US Masterclass Tour01:54 Hair Loss and Scalp Health Discussion03:02 Christophe Robin Fortifying Range10:40 Tips for Discussing Hair Loss with Clients14:20 Wrapping UpMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What happens when a tech minded gamer swaps code for colour and decides to make salon tech & marketing sexy?In this episode in the Inner Sanctum, we sit down with Brayden, founder of Your Salon Support and host of the podcast talk show, Can We Go Live, to unpack how salon owners can make tech and marketing feel sexy, simple, and smart again.Brayden shares his journey from the video game industry to the hair and beauty world, building systems that help salon owners move beyond the “post and hope” marketing mindset. We dive into the thinking behind his YSS Loyalty platform and how it’s reshaping the way salons connect with their clients, building real loyalty without relying on discounts.You’ll also hear how to turn memberships into recurring revenue, why your email list might be your most underused asset, and how small tech shifts can make a big impact on client retention, consistency, and growth.What We CoverThe 4 pillars of salon marketing Loyalty that lives on your client’s phone (and why it works)How to make memberships make sense for hairFilling last minute gaps without cheapening your brandThe one marketing tool you need to turn on todayThis isn’t just a conversation about marketing systems, it’s a wake up call that the future of your salon is already in your hands.Timestamps00:00 Episode Summary 02:42 Journey from Video Games to Salon Support 04:30 Building a Business in Salon Support 07:42 Marketing Strategies and Diversification 15:44 Loyalty and Membership Programs 25:00 Understanding Your Audience 25:15 Effective Use of Availability 25:59 Rebooking Strategies 26:37 Innovative Commission Tracking 27:44 Building Loyalty Without Cheapening 28:31 Integrating with Modern Software 31:39 Making Tech Sexy in the Salon Industry 35:09 Remote Team Dynamics 41:39 Expanding Globally 45:17 The Importance of Email Marketing 46:47 Conclusion and Final Thoughts 🎁 Special Gift from Brayden:Brayden is offering Salon Rising: The Podcast listeners a 3 month free YSS Loyalty subscription. Designed to help you elevate client connection and loyalty in your salon.To unlock, use the referral code SALON RISING via yssloyalty.com/contactMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box,...

Culture is the heartbeat of your salon, but it needs constant attention to stay strong.In this episode, Samara and Jen give a behind the scenes look at the Culture Reset Masterclass, where they’ll unpack what it really takes to build a team culture that’s calm, connected, and accountable.They share personal lessons from years of leadership, the moments that worked, the ones that didn’t, and the game changing mindset shifts that transformed how they lead their teams.💡 In this episode, you’ll hear:What the Culture Reset Masterclass will cover (and why it’s so needed right now)The one culture mistake most salon owners makeHow to rebuild trust and motivation in your teamReal talk on boundaries, burnout, and brave conversationsWhy this reset could change your 2026If you’ve been feeling off balance with your team, unsure how to reconnect, or just need a fresh start for the year ahead, this masterclass is your moment.Timestamps00:00 Introduction and Greetings00:24 Diving into Culture00:59 Masterclass Insights and Reflections05:00 Team Dynamics and Values07:30 Practical Tips for Team Meetings08:20 Upcoming Culture Masterclass DetailsMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 It’s Time to Reset, Realign, and Feel Good in Business AgainOn October 29th, join Samara LIVE inside The Culture Reset Masterclass.If your salon or solo business has been feeling a little off, this 90 minute session is your space to pause, reflect, and realign. You’ll reconnect with your purpose, clarify your values, and set boundaries that protect your energy, so you can step into the new year feeling grounded, clear, and inspired.Alongside the session, you’ll also receive your own Culture Reset Plan a practical guide you can use with your team or by yourself to turn reflection into action and keep your culture strong all year round.✨ 90-Minute Live Masterclass ✨ Includes your own Culture Reset Plan ✨ For salon owners and solo operators ✨ Recording included 💸 Save 5% with code POD5 at checkoutClick below to Join Now 👇Culture Masterclass

What happens when you press play on your very first podcast episode two years later?In this special episode, Samara and Jen go back to where it all began. Episode 1 of Salon Rising: The Podcast. What started as two best friends sharing insights about business, life, and salon ownership has since grown into a platform of connection, community, and real conversations.Listening back, some things made us cringe, but what stood out most was how much has changed, in business, in life, and in who we are today.We revisit the lessons, the laughs, and the raw truths of that first conversation, and share how our purpose has evolved, what’s stayed the same, and why this podcast still lights us up.💡 In this episode, you’ll hear:The biggest shifts in our lives and businesses since Episode 1How our philosophies on business and life have evolvedThe power of speaking from scars, not woundsWhy community, connection, and storytelling are still at the heart of Salon RisingWhat we’ve learned about impact, growth, and building a life (not just a business)This isn’t just a reintroduction, it’s proof that growth is constant, change is inevitable, and your story will always keep unfolding.Timestamps:00:00 Introduction: The Purpose of Salon Rising01:46 Reflecting on the First Episode02:01 Reintroducing Ourselves02:16 Jen's Journey and Identity04:16 Sam's Journey and Identity06:40 The Evolution of Our Podcast10:05 Navigating Personal and Professional Challenges13:15 The Impact of Sharing Stories20:28 The Purpose Behind the Podcast21:24 Reflecting on Personal Growth22:03 Unexpected Podcast Journey23:25 Transformative Conversations24:52 Purpose and Impact26:47 Creating a Supportive Community30:28 Balancing Business and Life33:30 Gratitude and Perspective38:32 Invitation to Share Stories39:17 Conclusion and GratitudeMentioned in this episode:Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

Choosing a colour brand isn’t just about tubes of tint, it’s one of the biggest financial and cultural decisions you’ll make as a salon owner. In this mini moment, Jen sits down with the incredible Monique McMahon, salon owner and Wella Colour Ambassador, to unpack how to make the right choice for your business and your team.Monique shares why opportunities should be at the top of your list, how to negotiate with brands, and what she looks for to ensure her team thrives in and out of the salon.💡 In this episode, you’ll learn:Why your colour brand choice is about more than costThe opportunities top brands can offer your team (education, Fashion Week, editorial, social media)The two non negotiable questions to ask when choosing a brandHow to align your salon values with the right partnerWhy “don’t ask, don’t get” is the motto for negotiating with colour companiesIf you’ve ever felt overwhelmed by the sea of colour brands, this chat will give you clarity, confidence, and the courage to ask for what you and your team really need.Timestamps00:00 Introducing Monique McMahon00:33 Choosing the Right Colour Brand01:45 Opportunities with Colour Brands03:09 The Importance of Asking for Opportunities07:45 Monique's Role and Experience09:40 Tips for Salon OwnersMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What does true success in the beauty industry look like? And how do you stay authentic while building it?In this inspiring episode, Jen sits down with Jeanette, General Manager of Beauty Wholesaler, Salon First, who has spent 27 years growing, adapting, and thriving alongside the ever changing beauty industry. From the days of “Back Scratches” in 1989 to leading one of Australia’s most trusted distributors today, Jeanette shares the lessons that only time, resilience, and authenticity can teach.💡 In this episode, you’ll learn:Why authenticity is the foundation of long-term successHow the beauty industry has evolved over nearly three decadesLessons in leadership, team culture, and staying adaptableThe real numbers every salon owner needs to know (and why numbers don’t lie)Why niching down and knowing your value will always winThis conversation is packed with wisdom, perspective, and practical advice for salon owners who want to grow not just a business, but a career built on authenticity.Timestamps00:00 Episode Summary01:03 Welcome to the Inner Sanctum 05:17 Trends in the Beauty Industry06:01 The Rise of Lash and Brow Services06:28 Skin Care Innovations14:52 Navigating Business Challenges24:05 Digital Transformation in Beauty26:59 Industry Experience and Consistency27:42 Digital Growth and Social Proof29:05 Partnerships and Collaborations32:11 Niche Markets and Community Building35:11 Balancing Work and Personal Life37:36 The Importance of Numbers41:22 Choosing the Right Partnerships 46:04 Trade Shows and Industry Events53:03 Final Thoughts and TakeawaysMentioned in this episode:Timely💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What if you built your salon around the life you actually want? Not what others expect.In this Mini Moment, Samara, Jen, and Taryn from Brow Substance dive into the powerful (and often overlooked) question: What do you really want your business and life to look like?From the pressure to “progress” into salon ownership, to the reality of balancing family, staff, and clients, this episode explores why success doesn’t always mean bigger. Sometimes the most powerful move is choosing a path that aligns with your values, your energy, and the season of life you’re in.💡 In this episode, you’ll hear:How to map out what you want your life (and mornings, weekends, and energy) to look likeWhy salon ownership isn’t the only definition of growth or successThe trade offs of scaling vs. staying lean, and how to know which is right for youTwo different but equally purposeful paths from Taryn and JenWhy purpose driven decisions build stronger businesses and happier livesThis is your reminder to pause, reflect, and choose a business model that fuels your life, not drains it.Timestamps00:00 Introduction01:18 Personal Experiences and Reflections03:09 Balancing Business and Personal Life03:58 Deciding on Business Expansion07:03 Supporting Young People in the Industry14:20 Final Thoughts and AdviceMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What actually makes teams high performing (and salons sustainable)? Leadership & culture coach Emma Campbell joins Samara to unpack why a sense of safety and purpose at work is the secret to performance, profit, and long term team loyalty. Together, they explore how salon owners can step out of the bottleneck, empower their teams, and create a culture where people feel supported to bring their best selves to work. Expect honest conversation, practical strategies, and some “aha” moments about what really drives engagement.💡 In this episode, you’ll learn:Why team culture rooted in safety creates performance and profitHow to share financials without overwhelming your teamWhat to let go of (and delegate) so you’re not running on fumesWhat psychological safety is and why it’s the secret to high performing teamsHow to balance purpose and profit without guiltPractical tools for checking in on your culture and your own energyThis isn’t about buzzwords or business fads. It’s about building a salon culture where people feel safe, inspired, and motivated and where you as the owner don’t burn out in the process.Also mentioned in the episode:Take Emma's Phycological Safety quiz - HEREHERE is Emma's podcast episode on Phycological SafetyTimestamps00:00 Episode Summary01:49 Meet Emma Campbell: Leadership and Culture Guru04:22 Emma's Journey: From Small Town to Corporate Life08:00 Discovering Purpose-Driven Business09:24 The Importance of Purpose in Business17:24 Balancing Business and Personal Life23:25 Dealing with Pre-Teen Anxiety25:18 Navigating Big Emotions27:37 Seeking Support and Therapy36:18 The Importance of Psychological Safety40:36 Final Thoughts and ResourcesMentioned in this episode:Timely💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What happens when you need to step away from your salon, for a holiday, maternity leave, or even an unexpected 10 months...and you still want the business to thrive?In this Mini Moment, Samara sits down with Brodie from Smooth Hair to unpack how she set her salon up to run without her. From building trust in a manager, to breaking down the numbers, to avoiding money sitting idle in stock, Brodie shares the real steps that kept her salon financially sound and her team motivated while she was away.💡 How to Handle It Without Losing Momentum:Why financial transparency (done right) empowers your teamThe simple way to break targets into achievable numbersHow to set your manager up for success and why bonuses matterSmart ordering strategies that protect cash flowThe balance between culture, accountability, and freedomWhether you’re planning leave, dreaming of an extended holiday, or just want your salon to be less dependent on you, this conversation shows it is possible.Timestamps00:00 Introduction to Salon Rising Podcast00:18 Setting Up Your Salon for Success00:51 The Importance of Trusting Your Manager02:04 Financial Transparency with Your Team04:11 Breaking Down Financial Goals05:40 Efficient Ordering and Inventory Management08:00 Empowering Your Team and Manager09:45 Conclusion and Final ThoughtsMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

What does success look like when you’ve been in beauty for 22+ years...and still love it?In this episode, Samara and Jen sit down with Taryn from Brow Substance to unpack reinvention, pricing with confidence, and building a business that serves your life (not the other way around).From Yellow Pages days to TikTok, from home studio to shared clinic space, Taryn shares the mindset and money shifts that kept her passionate and profitable. Expect straight talk on bottom dollar vs profit, charging without guilt, posting availabilities (yes, you should), and designing a business around motherhood, sport schedules, and real life.You’ll learn:How to price without guilt (and why “bottom dollar” is not the goal)The reinvention mindset: niching, un-niching, and staying relevantPosting availabilities without looking “quiet” (and why it works)Spreadsheets, tax, and paying yourself first (hello, bonuses)Superannuation for women in business and why future you needs itChoosing growth or simplicity: ego vs the life you actually wantThis one’s practical, honest, and wildly freeing.Timestamps00:00 Episode Summary03:11 Guest Introduction: Taryn from Brow Substance 04:03 Taryn's Journey in the Beauty Industry 04:59 Adapting to Industry Changes 05:50 Social Media Evolution 10:35 Financial Realities and Business Strategies 13:21 Personal Growth and Business Insights 15:49 The Importance of Continuous Learning 33:27 Setting Financial Goals and Bonuses 35:29 Weekly Planning and Assessments 36:01 Content Creation and Marketing Strategies 36:38 Importance of Goals and Motivation 41:17 Debate on Posting Availabilities 47:28 Balancing Business and Personal Life 48:48 Evaluating Business Decisions 01:04:15 Financial Planning and Superannuation 01:06:24 Conclusion and Reflections Mentioned in this episode:Timely💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

Sick leave is never easy to manage. But how you handle it says more about your salon culture than you might think.In this Mini Moment, Samara and Jen unpack how to handle sick leave without burning out your team. From setting boundaries with staff, to managing client expectations, to recognising when sick leave is really a sign of deeper cultural issues, they share lessons every salon owner can use.💡 In this episode, you’ll learn:How to handle sick leave without burning out your teamWhy sick leave can reflect the health of your cultureThe boundaries that make sick days easier to manageWhy supporting staff well encourages loyalty How to manage client reschedules with care and clarityThis isn’t just about staff being “off”, it’s about creating a salon culture where your team feels supported, your clients feel respected, and your business stays steady no matter what.Timestamps00:00 Introduction and Greetings01:01 Discussing Sick Leave01:06 Personal Experiences with Sick Leave02:57 Impact of Sick Leave on Business04:51 Handling Sick Leave Effectively08:46 Final Thoughts on Sick Leave12:20 Conclusion and FarewellMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

What happens when life throws you the unimaginable and you’re still responsible for a business and a team?In this raw and deeply moving episode, Samara sits down with Brodie, owner of Smooth Hair in Alstonville, who opens up about the most challenging year of her life.What began as a five week family holiday turned into a nine month stay in Perth after her 2 year old daughter was diagnosed with leukemia. From that moment, Brodie was thrust into balancing motherhood, cancer, and running a salon from 4,000km away.She shares how she kept her business not just afloat, but thriving. The loyalty and dedication of her team, and the perspective shifts that have transformed how she leads.💡 In this episode, you’ll hear:How Brodie's salon stayed afloat while she was away for nearly a yearThe raw reality of parenting a child through chemotherapyLessons in leadership, loyalty, and letting goThe importance of building a business with deep roots and real relationshipsThis is more than a business conversation, it’s a powerful story of resilience, perspective, and the strength it takes to lead in your hardest season.Timestamps00:00 Episode Summary 01:27 Meet Brody from Smooth Hair 02:20 The Journey to Smooth Hair 07:12 Building a Supportive Salon Family 12:52 The Decision to Move to Perth 15:10 Maxie's Health Crisis 19:50 Facing Leukemia: A Mother's Perspective 24:05 Navigating Business and Personal Challenges 28:10 The Struggles of Parenting a Sick Child 29:01 Finding Community in Unexpected Places 30:31 Returning Home and Resuming Normalcy 33:00 Balancing Work and Personal Life 37:28 A Surprise Engagement 38:44 Expecting a New Baby 42:16 Managing a Business Through Personal Challenges 48:17 The Importance of Support and Resilience 52:20 Final Thoughts and Gratitude Mentioned in this episode:Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely

In this powerful Mini Moment, Nicki from Salon Purpose returns to talk about the early lessons that helped her grow from a solo operator into the leader of a 19 staff salon.If you're still doing everything yourself, from stock to scheduling to xero, this one’s for you. Nicki shares how she finally got out of her own way, why hiring a bookkeeper was her first move, and how letting go of perfection created space for business growth and personal freedom.💡 What You’ll LearnHow to delegate with intention The power of hiring before you're readySystems that support freedom, not just structureWhy you must know how to do the task before offloading itHow letting go of control opens the door to real growthYou’ll hear honest insights about control, burnout, systems, and self worth. It’s the kind of advice you wish you had when you started, and might still need to hear today.Timestamps00:00 Introduction to the Inner Sanctum00:22 Starting Out: Nicki's Journey03:00The Importance of Delegation05:00 Balancing Personal and Professional Life06:50 Practical Tips for Salon Management11:05 Empowering Your Team12:00 Conclusion and Final ThoughtsMentioned in this episode:💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

This week in the Inner Sanctum, we welcome back the incredible Monique McMahon, owner of Que Colour and global ambassador for Christophe Robin. In this heartfelt and honest episode, Monique shares how small shifts in efficiency have transformed her business. Why profitability doesn’t always mean having more staff. And the personal changes that are fuelling her success.From cutting out coffee and alcohol to scaling her team with intention, Monique reveals the behind the scenes strategies that are keeping her salon thriving. All while preparing for a major US tour. Expect candid conversations about rebooking rates, cutting costs without cutting corners, the role of presence in leadership, and why Google Reviews are more powerful than you think.💡 What you’ll learn:How fewer staff can sometimes mean higher profitsSmart ways to boost salon efficiency without sacrificing client careWhy presence matters as much as skill in building client loyaltyThe truth about social media (and why you don’t have to do it)How small personal changes can ripple into massive business successTimestamps00:00 Episode Summary02:31 Team Dynamics and Business Challenges 04:33 Efficiency and Business Operations 22:07 Client Experience and Rebooking Strategies 23:01 The Importance of Presence and Confidence 34:22 Training Framework and Social Media 35:48 Balancing Social Media and Business 40:30 Google Reviews and Client Engagement 44:00 Team Meetings and Delegation 51:10 Lifestyle Changes and Business Efficiency 51:58 Innovative Hair Products 59:38 Future Plans and Ambitions 1:04:45 Conclusion and Final Thoughts ✨ Whether you’re a salon owner, solo operator, or stylist ready to level up, this conversation with Monique will leave you inspired and ready to take action.Level up your balayage with Q WrapDiscover how Q Wrap from MCM Beauty is transforming colour services with precision, speed and flawless results. Created with colour expert Monique McMahon, Q Wrap is the professional film every stylist needs.💡 Get 20% off your Q Wrap order with code SR20 today - Q Wrap Mentioned in this episode:Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get...

Thinking about hiring your first team member...but feeling the fear? You’re not alone.In this honest and practical Mini Moment, Samara and Jen break down the real emotions and strategy behind that first hire.From burnout and back to back days on the floor, to making space for growth, they share the personal and financial checkpoints every salon owner should consider. The girls discuss their own hiring journey. From deciding whether they could afford it, to crafting the right SEEK ad, navigating friend networks, and trusting their gut in interviews.If you’re exhausted, overbooked, or dreaming of building something bigger, this mini moment gives you the insight (and encouragement) to take your next brave step.🎧 Listen now to learn:How to know when you’re really ready to hireWhat your first staff member should bring to the tableSmart ways to test fit without committing fastHow to write job ads that attract the right peopleWhy the vibe matters more than the resumeTimestamps00:00 Introduction 00:11 The Journey to Hiring 01:24 Financial Considerations Before Hiring 01:58 First Hire Experience 03:26 Handling Quiet Weeks 08:13 The Hiring Process 10:12 Navigating Confidentiality 13:54 Trial Periods 16:06 Conclusion and Final Thoughts 💛 A HUGE Thank You to Our Mini Moment Sponsors - TimelyWe’ve partnered with Timely to bring you something special:New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons—helping you manage bookings, clients, staff, and more with ease.🛍️ Head to Timely and use the code SALONRISING at checkout to claim the offer.Mentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A HUGE Thank You to Our Podcast Sponsors - TimelyWe’ve partnered with Timely to bring you something special:➡ Enjoy a 14 day free trial to see how Timely can transform your salon.➡ New customers get 50% off their first 3 months.If you've been thinking about levelling up your salon systems, this is your moment. Timely is designed specifically for salons. Helping you manage bookings, clients, staff, and more with ease.Use the code SALONRISING at checkout or click the link below to to claim the offer. 👇Timely