Sleeping Barber - A Marketing Podcast

Welcome to another episode of The Barber’s Brief!Join Marc and Vassilis as they dive into the latest marketing and business news, spotlight a standout case study in their Marketing Moment, and wrap up with the Ad of the Week.Enjoy the show!Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠Get in touch with our hosts:Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠Timestamps:00:00 - Introduction01:04 - Transparency, Compliancy, and Adaptability: The Three Pillars of a Strong Data Practice03:55 - VCs Wake Up To Vibe Marketing: AI Reshaping The $250 Billion Industry08:14 - The Next Wave of Search: AI Mode, Deep Research, and Beyond18:18 - Marketing Moment - Fragment Forward: Five Key Trends Shaping 202523:12 - Ad of the week: Fiverr - Nobody Cares a 1:20 Musical 25:35 - Coming up next week.In The News Links:Transparency, Compliancy, and Adaptability: The Three Pillars of a Strong Data PracticeLink: https://lbbonline.com/news/transparency-compliancy-and-adaptability-the-three-pillars-of-a-strong-data-practice VCs Wake Up To Vibe Marketing: AI Reshaping The $250 Billion IndustryLink:https://www.forbes.com/sites/josipamajic/2025/03/24/vcs-wake-up-to-vibe-marketing-ai-reshaping-the-250-billion-industry/aos/The Next Wave of Search: AI Mode, Deep Research, and BeyondLink: https://searchengineland.com/search-ai-mode-deep-research-453744CEO Study on Marketing & the CMOhttps://www.forbes.com/sites/rogerdooley/2025/03/24/new-cmo-study-ceo-trust-rises-but-strategic-influence-drops/The Marketing Moment:Epitaph Group Unveils Thought-Provoking Stunt to Drive Change Within the Media IndustryLink: https://lbbonline.com/news/epitaph-group-unveils-thought-provoking-stunt-to-drive-change-within-the-media-industryAd Of The Week:Oatly Creamers presents Fancy Parking Lot Coffee.https://www.youtube.com/watch?v=HirRb7gD8ys&t=2s

In this episode of the Sleeping Barber Podcast, Professor Byron Sharp discusses key marketing resolutions for 2025, emphasizing the importance of understanding consumer behaviour, the limitations of loyalty programs, and the need for evidence-based marketing practices. He shares insights from his extensive research at the Ehrenberg-Bass Institute, challenging conventional marketing wisdom and advocating for a more scientific approach to marketing strategy. We hope you enjoy listening to this episode! Our Guest: Prof. Bryon Sharp: https://www.linkedin.com/in/professorbyronsharp/ Professor of Marketing Science & Director of the Ehrenberg-Bass Institute the world's largest centre for marketing research Author of How Brands Grow I & II Textbook Marketing: Theory, Evidence & Practice 90+ Journal articles Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠ Get in touch with our hosts: Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/ Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠Follow Our Updates: Timestamps: 00:00 Introduction to Marketing Resolutions 02:53 Byron Sharp's Journey in Marketing Science 05:57 The Punk Rock Nature of Marketing Science 08:48 Consumer Behavior: The Weirdness of the Market 11:53 Rethinking Brand Loyalty and Customer Acquisition 15:10 The Importance of Mental Availability 18:00 Segmentation Strategies in Marketing 20:47 Assessing Metrics for Performance Tracking 38:42 Reassessing Metrics for Performance Measurement 41:25 Understanding Mental vs. Physical Availability 45:21 The Importance of Distinctive Brand Assets 47:12 Rethinking the Consumer Purchase Funnel 51:39 How Brands Go Live: A New Approach 56:54 Post-Pod with V& Marc Key Takeaways

In our latest podcast episode of the Sleeping Barber Podcast, we had the pleasure of speaking with Prof. Dan Ariely, a renowned behavioural economist and the James B. Duke Professor of Behavioural Economics at Duke University. Dan is also the co-founder of several companies, including BeWorks, and the author of eight books, his latest being "MisbeLIEf." This episode dives deep into the fascinating world of behavioural economics, focusing on how misinformation and stress can significantly impact decision-making in both personal and business environments. We hope you enjoy this episode as much as we enjoyed recording it! Our Guest: Prof. Dan Ariely - https://www.linkedin.com/in/danariely/ James B Duke Professor of Behavioural Economics at Duke University Co-founder of multiple companies including BEWorks - the world’s leading behavioral change firm Author of 8 books, including Predictably Irrational and the most recent MisbeLIEf TEDTalk Speaker Our Hosts: Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠ Get in touch with our hosts: Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/ Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/ Timestamps: 0:52 - Intro to Dan 3:36 - Behavioural Economics of Choice: The Economist Subscription 7:21 - The human brain is like a swiss army knife 9:30 - The inspiration of MisbeLIEf - COVID & death threats 12:59 - All of us have the potential to become misbelievers 15:15 - Mistrust in businesses & business leaders 16:30 - Stress affects our ability to trust 18:58 - Psychological resilience is affected by social connections 21:06 - Social isolation for employees hired during COVID 21:44 - Treating employees well can improve stock market returns 25:15 - ETF to track holdings based on how employees feel about where they work 25:44 - The trouble with counting the % of women in senior positions 30:38 - Two types of stress, one is harmful 32:33 - Seeing patterns where there are none 34:56 - The 2 components of misbelief 37:10 - Brands & influencers 39:47 - Improving trust on social networks 42:53 - We need to get better at consuming information 44:35 - People come to marketers too late 46:38 - Removing confirmation bias by changing the way we search 47:44 - Flush toilets and learning to understand 51:16 - Rather than argue the facts, accept ambiguity 53:50 - How to change people’s minds 55:05 - Why ostracism is so destructive 56:30 - Learn more about Dan 59:05 - Post-Pod Discussion with Marc and V Background Research & Literature: Dan’s Website https://danariely.com/  Links to all his papers, videos etc.  https://danariely.com/resources/#v-thoughts-of-the-week Links to his books https://danariely.com/books/  Center of Advanced Hindsight https://advanced-hindsight.com/ Irrational Capital ETF https://finance.yahoo.com/news/irrational-capitals-hapi-outperforming-p-120000068.html Center for Advanced Bureaucracy  https://centerforbureaucracy.com/  The Life We Should Live https://www.thelifeweshouldlive.com/

In this episode of Barbers Brief, Vassilis Douros and Marc Binkley discuss recent trends in marketing, including the impact of Super Bowl ads, Google's February 2026 core update, the rise of agentic AI, and a surprising increase in trust in advertising. They explore how these elements shape brand strategies and consumer behaviour, emphasizing the importance of relevance and quality in content creation. The episode concludes with a highlight of Anthropic's innovative Super Bowl ad, "How can I communicate better with my mother," which critiques the advertising model of competitors as they look to introduce ads.Key Takeaways:Super Bowl ads challenge the notion of digital targeting.Google's update favors local and relevant content over clickbait.Trust in advertising is increasing due to better quality ads.Brands must adapt to AI's evolving role in marketing.Investing in brand building is essential for long-term success.Mass reach through traditional media is still effective.Content should prioritize depth and relevance over volume.Marketers need to prepare for AI's impact on consumer interactions.Trust is built over time through consistent messaging.Anthropic's ad highlights the cultural stakes in AI branding.Timestamps / Chapters00:00 - Introduction to Marketing Insights01:10 - Super Bowl Ads: A Challenge to Digital Norms04:35 - Google's February 2026 Update: A Shift in Content Strategy08:27 - Preparing for Agentic AI: The Future of Brand Interaction13:28 - Trust in Advertising: A Surprising Rise17:59 - Ad of the Week: Anthropic's Bold Super Bowl StatementNews Links:Flag on the Play: How the Super Bowl Breaks All the Advertising Ruleshttps://www.adweek.com/brand-marketing/super-bowl-breaks-advertising-rules/Google releases February 2026 Discover core updatehttps://searchengineland.com/google-releases-discover-core-update-february-2026-468308Preparing Your Brand for Agentic AIhttps://hbr.org/2026/03/preparing-your-brand-for-agentic-aiTitle: Trust in advertising at its highest in five yearsLink: https://www.marketingweek.com/trust-advertising-five-year-high/Title: Trust in advertising at its highest in five yearsLink: https://www.marketingweek.com/trust-advertising-five-year-high/Ad of the week:How Can I Communicate Better With My Mother? / Anthropichttps://www.youtube.com/watch?v=FBSam25u8O4

With the Big Game just days away, Marc and Vassilis unpack the biggest ideas from their recent conversation with Vanessa Chin (System1) — and what marketers should actually be watching for when the ads roll.This PostPod dives deeper into why emotion beats logic, why branding is still underused in creative, and how storytelling, distinctive assets, humour, and cultural context combine to create ads that work — not just on the Big Game stage, but all year long.If you’re watching the ads more closely than the game, this one’s for you.Key takeawaysDistinctive brand assets are underleveraged - Logos alone are weak. Sonic cues, characters, colors, taglines, and product design work harder together — and compound over time.“Seven brand cues” isn’t as crazy as it sounds - When you consider logos, music, characters, colors, settings, taglines, and product shots, strong brands already do this — often subconsciously.Great ads balance art and commerce - If people love the ad but can’t remember the brand, you didn’t make advertising — you made entertainment.Storytelling still wins — but resolution matters - Negative emotion is fine if it resolves positively. Bait-and-switch storytelling erodes trust and memorability.Length matters more than platforms admit - The strongest emotional response happens between 20–40 seconds — despite the industry’s obsession with short formats.Humour works — when it fits the brand - Amusement and light schadenfreude outperform sadness, but humour must feel authentic and repeatable.Celebrities aren’t required - Strong characters and stories outperform star power when brand linkage is clear.Cultural references can accelerate emotion - They work best as context or setting — not as the idea itself — and when the product remains the hero.Consistency compounds-Rebranding for novelty breaks mental shortcuts. Growth comes from reinforcing memory, not resetting it.Chapters / Timestamps0:00 — Post-Pod Setup & Big Game Context: Intro to the Post-Pod, why we’re watching the ads, and framing the conversation around Making Super Ads with Vanessa Chin (System1).1:40 — First Reactions & What Stood Out: Initial reflections on the Vanessa conversation and why this episode landed — setting up the core themes.2:05 — Distinctive Brand Assets & the “7 Brand Codes” Idea: Deep dive into brand codes beyond logos: jingles, characters, colours, taglines, product design — and why having a palette of assets matters across channels.5:55 — Art vs Advertising: Why Branding Protects the Investment: The risk of making ads people love but can’t attribute to a brand — and where creative often breaks down.7:54 — Storytelling, Emotion & Resolution: Why great ads tell focused stories, the danger of bait-and-switch emotion, and why negative emotion only works if it resolves positively.9:41 — Length Matters More Than Platforms Admit: Why 20–40 seconds still delivers the strongest emotional impact — and how ultra-short formats can undermine memorability.12:05 — Humour & the Emotion Palette: Why humour (amusement, light schadenfreude) often...

Super Bowl ads cost ~$8M for 30 seconds. So what separates a legendary “Super Ad” from an expensive shrug?In this episode of The Sleeping Barber Podcast, Mark and Vassilis welcome back Vanessa Chin from System1 to break down what actually drives impact when the stakes are highest.You’ll learn how System1 measures emotion and brand recognition (Star, Spike, and Fluency ratings), why “more you feel, more you buy,” and how brands can avoid the Super Bowl trap: making something people love… but can’t attribute to the advertiser.Together, you’ll unpack four winning patterns behind the best Super Bowl work:Classic storytelling (tension + resolution)Distinctive brand assets (and why “7 brand codes” matters)Humor as the highest-performing emotionCultural references that celebrate vs. exploitIf you’re watching the game for the ads (or running campaigns all year long), this one’s a masterclass in making creative that’s not just entertaining — but commercially effective.Enjoy the show!Key Takeaways:Super Bowl ads cost about $8 million for 30 seconds.Emotion is the best predictor of consumer behavior.Storytelling is crucial for effective advertising.Brands should use at least seven distinctive assets in ads.Humor drives positive emotional responses in ads.Cultural references can enhance emotional engagement.Consistency in branding is key for recognition.You don't need a celebrity to create a successful ad.Understanding your audience's emotions is vital.Dissecting ads can improve future marketing strategies.Timestamps / Chapters00:00 - Introduction to Super Bowl Ads02:28 - Understanding Ad Effectiveness Metrics05:25 - The Power of Storytelling in Ads10:47 - Brand Recognition and Consistency17:11 - The Role of Humor in Advertising23:03 - Cultural References in Advertising30:05 - Key Takeaways for Marketers

Welcome back to The Sharp Cut — where Marc and Vassilis take scissors to marketing’s biggest comfort blankets. This episode’s target: personas.Not “burn them all”… but the idea that personas are a valid operating system for audience strategy. Marc and V argue that personas don’t fail because they’re fictional — they fail because they pretend markets are stable, targetable, and neatly categorized, when real buying behaviour is context-driven, messy, and dynamic.They unpack why personas became popular (stakeholder comfort, platform narratives, proxy metrics), then bring in evidence — including an Adobe test where the “expected” persona audience underperformed an unexpected segment by 50%. The conclusion is blunt: personas are a story, not a strategy — and if you confuse the two, you’ll underreach, overfit, and misallocate budget.The alternative? Shift from identity to category entry points, need-states, broad reach, and experimentation — and use personas only as a creative communication layer after the real strategy is built.Key takeawaysPersonas aren’t dead — but they’re not a foundation. They can help internal alignment, but they shouldn’t drive budget.Context beats identity. People don’t buy because they “are” a persona; they buy due to situations, triggers, and barriers.Personas encourage exclusion. That’s dangerous when growth requires reaching more category buyers (especially light and ultra-light buyers).Markets are more similar than persona decks imply. The Ehrenberg-Bass “law of brand user profiles” suggests rival brand buyers often look alike; growth is about penetration, not “unicorn” profiles.Testing beats theorizing. The Adobe example shows how persona-led targeting can blind you to better-performing audiences.Privacy + platform automation should push you away from persona obsession. Your edge becomes positioning, reach, creative quality, and measurement — not “knowing Sarah.”Replace persona-led planning with: category entry points, need-states, barriers/motivations, creative territories, broad reach by default, and guardrail measurement.Chapters / Timestamps00:00 — Welcome to The Sharp Cut: “Personas, we have a problem.”Why this topic matters right now.01:10 — The “Underwear Crisis”: when a persona sounds smart but makes no decisionsWhy polished personas often collapse at decision time.02:20 — The core myth: “If we can describe them, we can target them.”The promise of precision and why it’s so seductive.04:25 — Persona theatre: why decks reward stories over strategyCheckbox segmentation, stakeholder comfort, and agency incentives.05:00 — Evidence check: Adobe says the persona era is overThe “inside-out” problem and why context drives outcomes.06:10 — The 50% conversion wake-up call: testing beyond the personaHow “sport lovers” beat the “correct” persona audience.07:15 — Why personas persist: org design, proxy metrics, platform narratives, psychologyControl feels good — even when it’s false.09:10 — The marketing science critique: brand buyers aren’t that differentPenetration, light buyers, and why “special customers” are overrated.10:30 — Category entry points: what people actually buy forIdentity vs situations, triggers, and motivations.12:05 — “But B2B...

In this week’s Barber’s Brief, Marcc and Vassili unpack four timely stories that cut to the heart of modern marketing leadership: strategy clarity, AI’s real role in organizations, and why going small in marketing is often the riskiest move of all.The conversation starts with a sharp diagnosis of “strategy anxiety”—the condition where everything is labelled a priority, trade-offs disappear, and teams are left busy but directionless. From there, they examine why many organizations are stuck using AI to make marketing cheaper, not more valuable, and why that mindset risks turning marketing into a disposable cost center rather than a strategic function.The episode then tackles the growing backlash against “less is more” marketing, drawing on effectiveness research that shows scale, reach, and creative boldness still matter—even in a world obsessed with efficiency dashboards.They close with Ad of the Week, spotlighting Petro-Canada’s “No Time to Hibernate” Winter Games campaign, breaking down why distinctive assets, emotion, and long-term creative commitment still outperform cautious, forgettable work.If you’re feeling pulled in too many directions, overwhelmed by priorities, or pressured to optimize your way to growth, this episode offers a much-needed reset.Key TakeawaysIf everything is a priority, you don’t have a strategy.Strategy requires exclusion. Anxiety fills the gap when leaders avoid hard choices.Activity is not clarity. More dashboards, roadmaps, and urgency don’t replace direction—they often create noise.AI used only for efficiency shrinks marketing’s importance. Making content cheaper doesn’t make marketing more valuable or more defensible.AI is moving from experimentation to infrastructure.Organizations that fail to move from tools to orchestration risk building tech debt, not advantage.“Less is more” is often a trap.Small, fragmented marketing doesn’t reduce risk—it guarantees invisibility.Reach, scale, and salience still drive growth. Efficiency metrics are useful, but they don’t replace business outcomes.Brand vs. performance is a false dichotomy. Every marketing activity builds the brand—customers experience one system, not silos.Great campaigns compound over time. Distinctive assets and creative consistency matter more than short-term optimization.Chapters / Timestamps00:00 – Welcome to the Barber’s Brief - What caught Marc and V’s attention this week.01:00 – Strategy Anxiety: When Everything Is a Priority - Why lack of focus creates burnout, reactivity, and execution without confidence.04:45 – Strategic Drift and the Cost of Avoiding Hard Choices - Why exclusion matters as much as inclusion in real strategy.06:40 – AI, Davos, and the Efficiency Trap - Why using AI to do “more with less” risks shrinking marketing’s role.09:15 – From AI Pilots to Enterprise Infrastructure - How AI becomes tech debt without orchestration and outcomes.11:45 – Less Is Not More: Why Marketing Needs Scale - Why cautious, fragmented spend often delivers the worst ROI.14:45 – Efficiency Metrics vs. Business Outcomes - The danger of optimizing dashboards instead of growth.16:30 – Brand vs. Performance: A False...

In this post-pod discussion, Vassilis and Marc unpack the biggest ideas from their recent conversation with Dale Harrison on The Only Growth Lever Marketers Control — and what those ideas actually mean for marketers in practice.They explore a critical but often uncomfortable distinction: revenue growth is not the same as real growth. When categories expand, tides rise for everyone — but that doesn’t mean brands are gaining market share, competitive advantage, or long-term resilience.This episode digs into why marketers over-index on revenue and ROI, why market share is harder (but more honest) to use as a growth signal, and why a huge part of marketing’s job is simply not screwing things up. The discussion also reframes advertising as both an offensive and defensive investment, emphasizing the role of creative effectiveness, mental availability, and protecting existing demand — not just chasing new sales.If you’ve ever been told to “just grow revenue” without clarity on what growth actually means, this episode is for you.Topics covered:Why revenue growth can mask stagnationMarket share vs. revenue: why they’re not interchangeableThe danger of confusing category growth with brand growthWhy marketers are often rewarded for being “in the right boat at the right time”Advertising as demand protection, not just demand creationThe three levers marketers actually have (and why they’re mostly equalized)Creative effectiveness as the only real multiplierWhy “don’t screw it up” is an underrated marketing strategyHow to think about growth accelerants and external shocksWhy long-term success depends on solving for the 95%, not the 5%Timestamps00:00 – Introduction02:00 – Revenue vs. Growth: The Core Misunderstanding - Why increasing revenue doesn’t automatically mean a brand is growing — and why market share matters.05:00 – Category Growth, Timing, and the Illusion of Marketing Genius - How external forces (COVID, category expansion, timing) create false signals of success.08:30 – Market Share Is Hard (But More Honest) - Why market share is rarely reported, difficult to measure, and still the most truthful growth signal.11:30 – Advertising as Protection, Not Just Growth - Why a major part of marketing’s job is maintaining demand and preventing decline.14:30 – The Three Levers Marketers Actually Control - Spend, creative effectiveness, and media quality — and why none are silver bullets on their own.17:00 – The Real Takeaway: Don’t Screw It Up - Creative quality, mental availability, and being ready when growth accelerants appear.19:30 – Final Reflections and Close - What marketers should do differently on Monday morning.19:25 – Final reflections and closing thoughts

Most brands do not grow. Despite the industry's obsession with "growth porn," relative market share remains remarkably stable over decades. In this episode, Dale Harrison—physicist, former CFO, and consultant—joins Marc and V to dismantle the illusion of marketing-driven growth. He argues that most "hockey stick" curves are the result of external technological innovations or massive capital injections, not tactical marketing genius.For the mid-to-senior marketer, the reality is stark: your Reach is largely "locked" by your current market share and budget. This leaves you with a singular, high-stakes variable to manipulate: Creative Effectiveness. We explore why 90% of a campaign’s success relies on reach you often can't control, and why your only move is to ensure your creative isn't "pissing away" the precious budget you do have.Key TakeawaysThe Reach Limiter: 90% of effectiveness is driven by Reach (IPA data), but reach is a function of cash. Unless you have $700M in venture capital (like Warby Parker), your reach is capped by your existing revenue.The Price-to-Value Ratio: Real growth happens when technology drops the cost of a solution by 10x–100x (e.g., the iPod or Electronic Spreadsheets). Marketing merely rides the "rising lake" of these disruptions.The Zero Choice Rule: There is no statistical correlation between what a consumer bought last time and what they will buy next. Loyalty is a probability distribution, not a behavior to be "built."Creative as the "Last Resort": Because you cannot outspend the incumbent, you must out-think them. Creative is the only lever that can multiply your limited reach.Timestamps & Chapters02:00 – Why growth is the exception, not the rule.03:15 – Revenue Growth vs. Market Share Growth: Knowing the difference.08:30 – The "Rising Lake" Effect: How external factors mask marketing performance.13:45 – Case Study: How the iPod changed the price-to-value ratio of music.22:50 – Warby Parker and the $700M "Share of Voice" shortcut.31:10 – Creative: The only lever marketers actually control.38:55 – Deconstructing the Loyalty Myth and the "Zero Choice Rule."46:20 – The "Shape of Loyalty": Why market share is so stable over decades.51:30 – Practical Application: How to stop "pissing away" your limited budget.About the GuestDale Harrison is a strategy consultant and former CFO with a background in physics. He is known for "slaying marketing’s sacred cows" by applying mathematical rigor and evidence-based principles to B2B and B2C strategy. His work focuses on market dynamics, the limits of loyalty, and the mathematical reality of brand growth.Reference Links Ehrenberg, A. S. C. (1988). Repeat-buying: Facts, theory and applications (2nd ed.). Oxford University Press.Harrison, D. (2024). The shape of loyalty: Why market share remains stable. LinkedIn Strategy Series.Sharp, B. (2010). How brands grow: What marketers don't know. Oxford University Press.Tellis, G. J. (2004). Effective advertising: Understanding when, how, and why advertising works. SAGE Publications.

Welcome to the first Sharp Cut from The Sleeping Barber Podcast — a tighter, opinion-led format designed to challenge marketing’s most persistent assumptions. In this episode, Vassilis and Marc take on one of the industry’s most widely accepted beliefs: one-to-one personalization.Despite overwhelming surveys claiming consumers want personalization and businesses need it, the evidence tells a very different story. Drawing on peer-reviewed research from Ehrenberg-Bass, MIT, Melbourne Business School, Nielsen, and the Journal of Advertising Research, this Sharp Cut separates belief from evidence.They unpack why personalization systems are built on inaccurate data, why targeting errors compound rather than optimize, why click-through rates are meaningless, and how narrow targeting actively undermines growth by excluding future buyers.Most importantly, they outline what actually works: reach, creative quality, mental availability, contextual relevance, and proper experimentation.If you care about effectiveness over mythology, this episode is for you.Chapters:00:00 - Introduction04:13 - Beliefs vs. Evidence07:48 - The Targeting Effectiveness Evidence11:07 - The Compound Problem12:54 - The Measurement Illusion14:47 - The Hidden cost of Narrow Targeting17:21 - What Actually Works20:00 - Our Final TakeKeyKey TakeawaysPersonalization is widely believed, not well proven. Most supporting stats come from surveys and vendor case studies, not controlled experiments.Data accuracy is poor. Identity and attribute targeting accuracy often ranges between 32–69%, with many segments no better than a coin flip.Targeting errors compound. Stacking multiple “precise” attributes multiplies mistakes, not accuracy—often reaching less than 15% of the intended audience.Third-party targeting performs no better than random. This holds true in both B2C and B2B contexts, even for senior decision-makers.CTR is a vanity metric.Studies show click-through rates have near-zero correlation with brand outcomes or ROI.Narrow targeting hurts growth. It focuses spend on the ~5% in-market while excluding the 95% who drive future demand.What works instead:Reach over precisionContext over profileFirst-party data for retention, not acquisitionCreative as the real targeting leverMeasurement tied to business outcomesControlled testing with holdoutsLinks:The value of getting personalization right—or wrong—is multiplying. https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/the-value-of-getting-personalization-right-or-wrong-is-multiplyingArtist sells invisible sculpture—Adtech sells the same thing. Forbes. https://www.forbes.com/sites/augustinefou/2021/06/03/artist-sells-invisible-sculptureadtech-sells-the-same-thing/Yeo, T. E. D., Chu, T. H., & Li, Q. (2025). How persuasive is personalized advertising? A meta-analytic review of experimental evidence of the...

In this Barber’s Brief, V and Marc cover the biggest marketing and platform stories from the last couple of weeks—plus introduce a new segment.First up, they unpack why marketers should stop trying to re-label marketing as CapEx, and why misusing finance terms (like ROI) can damage credibility with CFOs. Then they move into search and AI: Google’s Danny Sullivan warns publishers not to restructure content into “bite-sized chunks” just to appease AI search—because what works today may not work tomorrow.Next, they revisit Paul Feldwick’s classic “message myth” argument: advertising isn’t just a rational “message delivery” machine—it’s showmanship, emotion, and association-building that shapes preference and memory. Finally, they break down the strategic implications of the Google + Walmart partnership and what it signals about the future of retail discovery, closed-loop measurement, and platform power consolidation.Ad of the Week: Miller Lite starring Christopher Walken, a “masterclass in showing up without shouting,” built around a simple cultural truth: people aren’t showing up like they used to—and maybe we should.To close, they preview The Sharp Cut: an upcoming POV episode on one-to-one marketing, mass personalization, and whether the promise is real or overhyped.Listen, share, and stay sharp, everyone!Key TakewaysStop calling marketing “CapEx” to sound finance-savvy. If you misuse accounting language (ROI, CapEx/OpEx), you lose credibility fast—especially with CFOs.Marketing doesn’t cleanly fit CapEx logic. Brand value is uncertain, often maintenance-based, and hard to capitalize like a tangible asset.Better move: push for practical governance: separate marketing line items on the P&L, and treat “foundational” work (e.g., rebrand) more like development/R&D where appropriate.Google’s warning on AI-era SEO: don’t rebuild your site into short “LLM-friendly chunks” just because it may perform temporarily—optimize for humans, not the machine.The “Message Myth” still matters: effective advertising is often less about what it says and more about what it does—creating emotional associations and mental availability.Digital vs. analog communication: boards tend to prefer “digital” (logic, claims, propositions), but “analog” (music, mood, emotion, showmanship) is what drives preference.Google + Walmart = retail discovery power shift. Expect more closed-loop, AI-driven commerce experiences where media, merchandising, and checkout blur together.Ad of the Week insight: sometimes the strongest creative move is restraint—Walken’s presence sells “showing up” as a cultural reset, not a hard sell.Chapters00:00 Introduction and Marketing Moments01:14 The Language of Marketing and Finance07:47 Content Strategy in the Age of AI12:51 The Message Myth in Advertising18:57 Google and Walmart's Retail Partnership25:19 Ad of the Week: Miller Lite's Campaign27:43 Upcoming Changes in the PodcastLinks:Marketing is Not CapEx—Stop Saying It Is - https://www.marketingweek.com/marketing-not-capex-ridicule-finance/Google doesn’t want you to create bite-sized chunks of your content -...

Vassilis and Marc reflect on their conversation with Tom Fishburne, the Marketoonist. They explore the art of cartooning, the importance of humour in marketing, and the challenges posed by AI and innovation in the industry. The duo emphasizes the need for levity in the face of challenges, particularly as they prepare for the uncertainties of 2026.Enjoy the episode!Key TakeawaysTom's insights into cartooning reveal the depth of thought behind humour.Stripping ideas down to their essence is crucial in creativity.Humour serves as a pressure release valve in tense situations.Marketing should be fun and engaging, not overly serious.Navigating AI's impact requires a balance of caution and experimentation.Building a culture of innovation involves embracing risk and creativity.Self-observation is key to understanding absurdities in marketing.Levity can enhance productivity and team dynamics.Preparing for future challenges necessitates a light-hearted approach. Chapters00:00 - New Beginnings: Celebrating Year Five01:12 - The Art of Cartooning: Insights from Tom03:05 - Humour in Marketing: A Pressure Release Valve06:52 - Navigating Change: The Role of AI in Marketing10:32 - Risk and Innovation: Building a Culture of Creativity14:43 - Finding Levity in Challenges: Preparing for 2026

What if the biggest barrier to innovation in your organization isn't lack of ideas, budget, or talent—but fear?Tom Fishburne, the Marketoonist, whose cartoons have appeared in more marketing decks than most actual strategies joins Marc and V to reveal why corporate fear is sabotaging innovation, and the surprisingly simple tool that breaks through it.With his weekly cartoons reaching over 500,000 readers and experience at General Mills, Nestlé, Method Products, and HotelTonight, Tom has spent two decades documenting what actually stops good ideas from becoming reality.In this conversation, we explore:The "Scolded Syndrome": The DBS Bank story where fear of being "scolded" paralyzed an entire organization until one senior executive squatted in a corner holding his earlobes and changed everythingWhy fear kills innovation faster than any competitor: How "I might get scolded" becomes the silent phrase that stops transformationThe simple tool hiding in plain sight: Why humour isn't just comic relief—it's Apple's "most powerful tool to drive fear out of the system"From business school to half a million readers: The terrifying moment a Harvard professor threw Tom's first cartoon on an overhead projector, and how that panic became a callingThe pressure release valve every team needs: How humour defuses tension, unlocks honest conversations, and enables better decision-makingWhy you're juggling unicycles on pogo sticks: The impossible "more with less" paradox and how to survive it without breakingTom reveals how he's used cartoons to navigate impossible client situations, transform hierarchical cultures at major banks, and help teams move from fear-based paralysis to innovation-driven action. This isn't about becoming funnier—it's about becoming braver.The takeaway: Innovation doesn't die because we lack good ideas. It dies because we're too afraid to voice them, test them, or defend them. And the antidote isn't another framework or process it's giving people permission to be human.If you've ever felt your team second-guessing every decision, if "we might get in trouble" stops more initiatives than budget constraints, or if innovation feels like performance theater rather than actual progress this episode offers a path forward.Featured in this episode:Tom Fishburne, The Marketoonist Creator of 23 years of weekly marketing cartoonsPublished author and contributor to NYT, Fast Company, Wall Street JournalTED speaker on "The Power of Laughing at Ourselves at Work"TIMESTAMPS/CHAPTERS00:00 - 04:30 | The First Laugh That Changed EverythingTom's origin story: the terrifying moment a Harvard Business School professor put his first cartoon on an overhead projector in front of 80...

In this episode, Dale Harrison discusses the concept of 'zombie metrics' and their misleading nature in marketing. He emphasizes the importance of data literacy for marketers to gain credibility and make informed decisions. The conversation critiques the traditional funnel model, suggesting it is outdated and does not accurately represent the marketing process. Dale proposes a new way of thinking about marketing metrics, focusing on the impact of brand marketing and the often unreliable nature of intent data. Enjoy the show!Our guest:Dale HarrisonConsultant - Inforda Life Sciences Serviceshttps://www.linkedin.com/in/dalewharrison/Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠https://www.sleepingbarber.caGet in touch with our hosts:Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠Chapters00:00 - Introduction02:12 - Understanding Zombie Metrics10:28 - The Importance of Data Literacy in Marketing12:21 - The Role of Financial Metrics in Marketing22:04 - The Funnel vs. Gumball Machine Model in Marketing26:41 - The Evolution of Sales Tactics29:21 - Understanding Marketing Models and Buyer Behaviour30:22 - The Role of Memory in Marketing32:36 - Measuring Marketing Effectiveness35:29 - The Impact of Brand Marketing37:51 - The Misconception of Intent in Marketing45:12 - The Limitations of Intent DataTakeawaysZombie metrics can mislead marketers and decision-makers.Data literacy is essential for credibility in marketing.The traditional funnel model is outdated and oversimplified.Marketing should focus on altering future buyer behaviour.Brand marketing has a lasting impact on consumer memory.Intent data is often unreliable and can lead to false assumptions.Marketers need to evaluate the metrics they use critically.Understanding contribution margin is crucial for marketing effectiveness.Effective marketing requires a balance of performance and brand strategies.The cost of acquiring customers is often exaggerated in marketing discussions.

In this final episode of our Barber's Briefs for 2025, Marc and Vassilis discuss various marketing and advertising topics, including pricing power, the effectiveness crisis in advertising, global media trends, and the rise of influencer marketing. They also feature an insightful conversation with Paul Tedesco about the Alchemy of Effectiveness report, which highlights the importance of creativity and emotional connection in marketing. The episode concludes with a powerful ad campaign by Toyota Hellas (Ogilvy Greece) that addresses gender-based violence, showcasing how advertising can stand for meaningful social issues.Enjoy the show!Episode TakeawaysNine in ten marketers believe strong brands command higher prices.Most marketing teams fail to prove their impact on pricing power.Creativity and emotional connection are crucial for effective advertising.The effectiveness crisis in advertising reflects a shift in media spending.Global ad spend is growing despite economic challenges.Digital native categories are driving ad spend growth.Influencer marketing is becoming more data-driven and measurable.Long-term objectives can drive both short-term and long-term results.Agency-client relationships significantly impact marketing effectiveness.Canadian ads outperform foreign ads in various markets.Chapters00:00 - Welcome to the Final Episode of Barbara's Briefs02:45 - Pricing Power and Marketing Effectiveness05:55 - The Effectiveness Crisis in Advertising09:11 - Global Media Trends and Advertising Spend12:00 - The Rise of Influencer Marketing17:48 - The Alchemy of Effectiveness with Paul Tedesco38:12 - Toyota's Powerful Ad Campaign by Ogilvy GreeceEpisode Links:Pricing Power Depends on Marketing (And How to Prove It)Link: http://linkedin.com/pulse/why-your-brands-pricing-power-depends-marketing-how-prove-pauwels-paiye/The ‘effectiveness crisis’ is really media becoming democratized - James HankinsLink 1: https://www.marketingweek.com/effectiveness-crisis-media-democratised/Global Ad Trends: Media’s new normalLink: https://www.warc.com/content/paywall/article/Warc-Data/Global_Ad_Trends_Medias_new_normal/en-GB/162121? WPP Media enriches influencer offering with YouTube creator data dealLink: https://www.marketingdive.com/news/wpp-media-enriches-influencer-offering-with-youtube-creator-data-deal/807813/The Marketing Moment - The Canadian Effies - Alchemy of Effectiveness, with Paul TedescoLink: https://theica.ca/alchemyofeffectiveness-2025Ad of the week - Title: Toyota promotes escape, whatever the car.Link: https://ogilvy.gr/work/toyota-escape-vehicle

In this episode of the Sleeping Barber Podcast, Marc and Vassilis reflect on their conversation with Ty Heath. Together, they discuss the complexities of B2B marketing, emphasizing the importance of understanding customer relationships across various departments. They also dive into the significance of physical availability in B2B marketing strategies, the need for a holistic view of the customer journey, and the challenges of measuring ROI. The conversation also touches on the necessity of simplifying the buyer experience and the evolving landscape of marketing channels.Enjoy the show!TakeawaysSales and marketing must work together for a holistic view.Physical availability is crucial for B2B success.Understanding customer relationships is key to effective marketing.The power of three dimensions: presence, prominence, and portfolio.Channel strategies should focus on de-duplicated reach.GEO is becoming increasingly important in marketing.The traditional ROI formula is flawed and needs reevaluation.B2B marketing is becoming more creative and opportunistic.Simplifying the buyer's journey is essential for success.Navigating the complexities of product offerings is a challenge. Chapters00:00 - Introduction02:53 - Understanding Customer Relationships Across Departments05:50 - The Importance of Physical Availability in B2B Marketing08:57 - Reframing Marketing Strategies: The Power of Three12:00 - Navigating Channel Strategies and Frequency in Marketing14:56 - The Role of GEO in Modern Marketing17:58 - Challenges in Measuring ROI and Simplifying Buyer Experience

B2B Institute's Ty Heath on Why Mental Availability Without Physical Availability Is Wasted InvestmentIn collaboration with the Ehrenberg-Bass Institute, Ty Heath, Director and Co-founder of LinkedIn's B2B Institute, reveals research showing B2B brands typically appear in only 3-4 channels while buyers engage with an average of 32 touchpoints. The result? Buyers who prefer your brand default to competitors who are easier to find and buy from. Heath argues physical availability (being easy to find and buy) is marketing's responsibility, not sales alone. She explains why 60% aided awareness means nothing if your website is confusing, your sales team doesn't cover key regions, or you're absent from review sites buyers check. This conversation covers the diagnostic questions every CMO should ask, how to allocate budget between mental and physical availability (60/40 split), and why fixing your biggest gap in the next 90 days matters more than trying to fix everything at once.Chapters00:00 Opening: The Physical Availability Problem02:50 Why the B2B Institute Cares About Physical Availability07:30 The Missing Half: What Physical Availability Actually Means15:00 The Three Ps: Presence, Prominence, Portfolio25:00 Why This Is Marketing's Problem, Not Sales' Problem40:00 Real Examples: Where Brands Lose Buyers55:00 Budget Allocation and Cross-Functional Orchestration01:05:00 The Diagnostic Question Every Marketer Should Ask This WeekLinksThe B2B Institute's Report on Easy to Find https://business.linkedin.com/marketing-solutions/b2b-institute/easy-to-find-being-where-b2b-buying-happensTy Heath on LinkedIn https://www.linkedin.com/in/tyronaheath/

In this episode of the Sleeping Barber Podcast, Marc and Vassilis discuss topics that caught their attention over the last couple of weeks, including the recent merger between Omnicom and IPG, the impact of AI on retail, particularly through Amazon's new shopping assistant Rufus, and Adidas' innovative approach to market research by utilizing search data instead of traditional surveys. They also delve into leadership insights as a part of their marketing moment, emphasizing the importance of happiness and well-being in the workplace, and conclude with a case study on the emotional marketing strategy of John Lewis' Christmas ads.Enjoy the show!Episode TakeawaysThe Omnicom and IPG merger creates the largest advertising holding company.AI is significantly influencing retail, as seen with Amazon's Rufus.Adidas has shifted from traditional surveys to using search data for brand tracking.Happiness can be cultivated through daily habits and leadership practices.Unhappy leaders can negatively impact team morale and productivity.Auditing meetings can free up time and improve team well-being.The John Lewis Christmas ad exemplifies emotional marketing and connection.Music plays a crucial role in the effectiveness of advertisements.Retailers need to adapt to changing consumer behaviours and preferences.The holiday shopping experience has evolved into a multi-day event rather than a single day frenzy.Chapters00:00 - Introduction and Personal Updates03:01 - Industry News: Omnicom and IPG Merger05:50 - AI in Retail: Amazon's Rufus and Holiday Shopping Trends12:11 - Adidas' Shift to Search Data19:11 - The Marketing Moment - The Four Habits of Happier Leaders32:12 - John Lewis Christmas Ad: A Case Study in Emotional MarketingEpisode Links:Omnicom finalizes IPG acquisition with experts calling it the ‘natural outcome’ of a changing agency model - https://www.marketingweek.com/omnicom-finalises-ipg-aquisition/Amazon's $124B Christmas Bet - https://stocks.apple.com/ASmqJwrDDQD2AuFnWpJbglAWinners and losers of Black Friday 2025 - https://www.retaildive.com/news/winners-losers-black-friday-2025/806610/Adidas Ditches Surveys for Search Data - http://warc.com/content/feed/adidas-sees-big-returns-from-using-share-of-search-for-brand-tracking/en-GB/11070The Four Habits of Happier Leaders - https://www.youtube.com/watch?v=g7S6MMcYM6k Ad of the week - John Lewis "The Man On The Moon" - https://www.youtube.com/watch?v=AsyD3W2pWU8

In the latest episode of the Sleeping Barber Podcast, Marc Binkley and Vassilis reflect on their conversation with Jane Ostler Chief Insights officer at Kantar.Marc and Vassilis discuss the challenges brands face in a rapidly changing environment, particularly focusing on the impact of AI on branding and marketing strategies. They explore the concept of 'sea of sameness' in branding, the importance of distinguishing between trends and strategy, and the unique challenges faced by small brands. The conversation emphasizes the need for strategic clarity and the irrefutable principles of brand growth, regardless of technological advancements.You won't want to miss it!Takeaways:AI can contribute to a sea of sameness in branding.Brands must avoid dullness and strive for uniqueness.Understanding the difference between strategy and tactics is vital.Small brands face unique challenges in acquiring customers.Brand growth principles remain constant despite changing technologies.Trends should not replace core marketing strategies.Strategic clarity is essential for effective marketing execution.Small brands should focus on encouraging customer switching.The market is constantly changing, requiring adaptability.Innovation is crucial for brand differentiation.Chapters00:00 - Introduction to the Podcast and Themes00:55 - The Sea of Sameness and AI's Role08:30 - Trends vs. Strategy in Marketing14:15 - The Unique Challenges of Small Brands19:54 - Core Principles of Brand Growth