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The Production Playbook with Matt Miale
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The Production Playbook with Matt Miale

Author: Mpower Productions | The Miale Team

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Go beyond the scripts, the sales, and the stats. Join Matt Miale, team leader of The Miale Team at Keller Williams, as he sits down with real estate agents to unpack the real stories behind their success. From first listings to career pivots, burnout to breakthroughs — every episode is a candid conversation designed to inspire, educate, and empower agents at every stage of their journey.

🎧 Agent Interviews
💡 Conversations with real estate influencers and leaders
🏡 Built for agents, by agents

The Miale Team Playbook is your inside look at what it really takes to succeed in real estate.
26 Episodes
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Patrick Halgren’s favorite part about alpine skiing is the connection between technique and speed: “You can’t fake fast.” After a devastating 2013 motorcycle accident that resulted in a left leg amputation, Patrick committed to a greater purpose—honoring his late twin brother, Lucas “Sven” Halgren, and pursuing Para alpine skiing at the highest level. Patrick rose through the U.S. ranks, was nominated to the Stifel U.S. Para Alpine Ski Team in 2021, and became a Paralympian (2022).In this episode, Patrick shares how to:Stay present (and why future-thinking creates anxiety while past-thinking creates depression)Build momentum through small daily habitsFocus on what you can control—and stop spending energy on what you can’tKeep going through setbacks without taking the “exit ramp” to quittingConnect with PatrickFacebook: PatrickparalympicsInstagram: @powercasa32Miale Team LinksSearch Homes: themialeteam.comInstagram: bit.ly/miale-instagramYouTube: bit.ly/miale-youtubeApple: apple.co/4jJX2gLSpotify: bit.ly/miale-spotifypod
In this episode, Megan Jernigan shares the lessons and mindset shifts that helped her grow The Jernigan Group in Nashville. From letting go of external validation to leaning into clarity and peace, Megan talks about what it takes to grow a business that also feeds your soul.Hosted by Matt Miale🎧 Subscribe for more insights from top leaders in real estate and beyond.📍 Guest Links:https://thejernigangroup.comhttps://www.instagram.com/megan_jernigan_nashville/🔗 Miale Team Links:Search Homes: themialeteam.comInstagram: bit.ly/miale-instagramYouTube: bit.ly/miale-youtubeApple: apple.co/4jJX2gLSpotify: bit.ly/miale-spotifypod
In this episode of The Production Playbook: Leadership and Personal Development Series, Matt Miale welcomes Kasia Parnell, a financial wellness coach who helps entrepreneurs build sustainable wealth.Kasia shares her personal financial transformation and walks through budgeting strategies, savings plans, and mindset shifts that help business owners create financial stability—even during uncertain times.💡 Highlights:Common financial mistakes agents makeHow to build a budget that works with variable incomeThe importance of Roth IRAs and smart tax planningKasia’s take on money mindset and behavior change📌 Learn more about Kasia:https://livemore.net/o/kasiaparnell🔗 Miale Team Links:Search Homes: https://themialeteam.comInstagram: https://bit.ly/miale-instagramYouTube: https://bit.ly/miale-youtubeApple: https://apple.co/4jJX2gLSpotify: https://bit.ly/miale-spotifypod
In Episode 12 of the Leadership & Personal Development Series, we sit down with Brendan Bartic, the #1 real estate team leader in Colorado and founder of the Listing Beast training platform and podcast.Brendan shares how he built his business from the ground up, why leadership starts with self-discipline, and how to break free from “learned helplessness” to take bold action every single day. Whether you’re a team leader, a solo agent, or just trying to improve your mindset, Brendan’s high-performance habits and direct approach will challenge you to level up.🎙️ Guest: Brendan BarticWebsite: https://www.listingbeast.comYouTube: @ListingBeastwithBrendanBarticInstagram: @brendanbartic🎧 Listen on:Spotify: bit.ly/miale-spotifypodApple: apple.co/4jJX2gL📺 Watch more episodes: bit.ly/miale-youtubeMiale Team LinksSearch Homes: themialeteam.comInstagram: bit.ly/miale-instagramYouTube: bit.ly/miale-youtubeApple: apple.co/4jJX2gLSpotify: bit.ly/miale-spotifypod
Description:In Episode 4 of the Client Experience Podcast, Deb Ortega (Director of Events & Community Relations) joins Bennett Forrest to share how The Miale Team curates memorable experiences for clients before, during, and long after the real estate transaction.They break down:• How we carefully vet and partner with top vendors• What goes into planning VIP client events• How we raised over $25K for CT Foodshare• Highlights from the Home Show and upcoming hockey events• Our epic Valentine’s Day giveaway!🎁 Want to enter the Valentine’s Giveaway or see all of our links?👉 https://linktr.ee/themialeteam🎧 Catch the podcast on:Spotify: https://bit.ly/miale-spotifypodApple Podcasts: https://apple.co/4jJX2gLYouTube: https://www.youtube.com/@TheMialeTeam
James Shaw — BOLD Coach & founder of Pivot Shift Ahead — joins us on the Leadership & Personal Development Series to talk process over outcome, real‑world mindset, and how to thrive in any market.James went from fired TV producer to real estate coach and community builder — and the biggest lesson he teaches is simple:👉 Focus on the process every day, and the results will come over time.If you’re feeling stuck in your career, your team, or your production — this episode is for you.🔗 Watch the full episode on YouTube: https://www.youtube.com/@jamesdshaw🎧 Or listen on Spotify / Apple Podcasts👉 Spotify: https://bit.ly/miale-spotifypod👉 Apple Podcasts: https://apple.co/4jJX2gL🌐 Learn more about James: https://jamesdshaw.comhttps://www.youtube.com/@jamesdshaw
In this episode of the Leadership and Personal Development series, we sit down with Anna Kilinski, regional director for the Southeast region at Keller Williams and founder of a powerhouse real estate team in Atlanta. Anna shares her journey from burnout to building intentional culture, her unshakable mindset around growth and grit, and why real estate saved her life.Whether you're in real estate or any other growth-focused business, Anna's story will hit home. She opens up about building the right team, recognizing when it's time to give up control, and how to step fully into leadership without losing yourself along the way.This one is rich with takeaways on consistency, culture, leadership, mindset, and the real work behind big results.Follow The Miale Team: Website: https://themialeteam.comInstagram: https://www.instagram.com/themialeteam/Facebook: https://www.facebook.com/TheMialeTeam#LeadershipDevelopment, #RealEstateLeaders, #AnnaKilinski, #MindsetMatters, #GrowYourBusiness, #TeamCulture, #WomenInRealEstate, #RealEstateLife, #MialeTeam, #TheProductionPlaybook
What if real estate wasn’t about winning this year—but building a career that fits your life?In this Leadership & Personal Dev. episode, Wendy Papasan shares how she went from a $15,000 first-year goal to building wealth, teams, and multiple businesses—without sacrificing her family, health, or sanity.This conversation hits on:✅ Slow, intentional growth✅ Team > solo hustle✅ Seasons of life in real estate✅ Leverage before burnout✅ Designing a career you can stay in🎧 Full episode is live now — link in bio.🔗 Guest links:https://www.papasanproperties.com/https://www.herbestlife.com/https://youtube.com/playlist?list=PLtBFTfPqc0ck-M1wOTXRNP7r1EDOBtHUa&si=q7uHLiit1_u8-E42
Matt Miale sits down with Heather Caine—broker/owner, entrepreneur, and founder of Style to Design—to unpack the real leadership lessons behind building big: taking the deals others avoid, creating standards, leveraging systems, and running toward fear instead of away from it. Heather also breaks down how Style to Design helps agents create vision for buyers and sellers through design-forward marketing and “shoppable” listing experiences.Connect with Heather CaineInstagram: https://www.instagram.com/heatherrcaine/  LinkedIn: https://www.linkedin.com/in/heather-caine-real-estate-broker-owner-342252116  Facebook: https://www.facebook.com/heather.caine.731/  Style to DesignInstagram: https://www.instagram.com/style.to.design/  Website: https://styletodesign.com/  ABOUT THE MIALE TEAM:🏡 https://www.themialeteam.com📘 https://www.facebook.com/MialeTeam📸 https://www.instagram.com/themialeteamkw/🎧 The Production Playbook with Matt MialeSpotify: https://open.spotify.com/show/0BXV2McjDu2SWgtTdkHG5kApple Podcasts: https://podcasts.apple.com/us/podcast/the-production-playbook-with-matt-miale/id1845146661
In this episode of The Production Playbook with Matt Miale, we’re joined by Kaleo Kina for a grounded conversation on leadership, personal growth, and showing up with clarity and intention.Kaleo shares insights drawn from real experience — not theory — including how strong leadership is built over time, why consistency matters more than intensity, and how staying aligned with your values impacts long-term success.This episode is part of our Leadership & Personal Development Series, featuring conversations with leaders who challenge conventional thinking and focus on sustainable growth — professionally and personally.🔗 Connect with Kaleo Kina🌐 Website / Biohttps://covacollectiverealty.com/project/meet-kaleo/📸 Instagramhttps://www.instagram.com/kaleokina/💼 LinkedInhttps://www.linkedin.com/in/kaleokina📘 Facebookhttps://www.facebook.com/p/Konakaikaleo-100086396888406/ABOUT THE MIALE TEAM🏡 The Miale Teamhttps://www.themialeteam.com📘 Facebookhttps://www.facebook.com/MialeTeam📸 Instagramhttps://www.instagram.com/themialeteamkw/🎧 Listen to The Production Playbook with Matt Miale• Spotifyhttps://open.spotify.com/show/0BXV2McjDu2SWgtTdkHG5k• Apple Podcastshttps://podcasts.apple.com/us/podcast/the-production-playbook-with-matt-miale/id1845146661
Our latest Client Experience episode is packed. Deb and I break down the results of this year’s Turkey Drive, and wow… our community showed up in a huge way. 🦃💛Shelton + West Hartford combined:181 turkeys donated$3,700+ raised (which Connecticut Foodshare can turn into THOUSANDS of meals)Joined by the President of CT Foodshare, the Mayor of West Hartford, mascots, local businesses, and tons of families.Then we shift gears into what’s next:🎁 Toys for Tots Drive – Dec 11Drop off a new, unwrapped toy at our Newington office from 8 AM–8 PM.They’re especially in need of gifts for ages 0–2 and 8–12.🎄 West Hartford Holiday Stroll – Dec 4Come see us at the big red tent! Photos, giveaways, holiday cheer — and yes, we’ll collect Toys for Tots donations there too.And don’t miss the preview of our first-quarter 2026 VIP client events (hint: hockey nights, big statewide giveaways, and more).If you’re part of our circus tent… we love you forever. ❤️
The Simple System That Built 65% Market Share — Susan Lombardo’s PlaybookWhat does it take to go from zero experience to 65% market share in multiple neighborhoods?This week on The Production Playbook – Leadership & Personal Development Series, Matt Miale sits down with Susan Lombardo (Atlanta, GA) — former catastrophe insurance adjuster turned dominant real estate force.Susan breaks down:• Why “Simple gets done” is her entire system• How one monthly postcard built 65% market share• The exact 4-month timeline to her first listing• How to become the “Mayor” of your neighborhood• Why data + consistency beats talent• How she built a bulletproof vendor authority system• And why mindset > background🌐 Susan’s website:https://lombardohomegroup.com📍 Follow Susan on Instagram:https://www.instagram.com/lombardohomegroup/📚 Want Susan’s full framework?She teaches it through MAPS Coaching in the 7-week Fast Track class:“Become the Mayor of Your Geographical Farm”https://mapscoaching.com/program/become-the-mayor-of-your-geographical-farm/In this program, Susan teaches agents how to:• Choose the right farm using data• Build an ultra-consistent mailer rhythm• Position yourself as the neighborhood authority• Leverage vendors without giving away control• Turn geography into predictable listings
Matt Miale welcomes Sarah Reynolds — CEO of the powerhouse EmpowerHome Team — for a candid, high-energy deep dive into leadership, scale, motherhood, health, and building a business that genuinely empowers people.Sarah explains how she went from helping her mom’s small real-estate business to running a multi-state organization closing more than 2,000 transactions a year and on pace for $1.1B in annual sales volume. She and Matt break down what success really requires behind the scenes — the messy seasons, the intentional trade-offs, the leadership evolution, and the systems that keep everything moving forward.They get into:How one stack of “old, crusty leads” became the launchpad for an empireHow to rise above industry noise and keep your business simple and focusedThe truth about building big while raising kids — and bringing them alongGrace over perfection: how to win the day when your life is fullWhy progress beats idealism, and how leaders stay grounded in busy seasonsThis is one of the most insightful and relatable leadership episodes we’ve ever recorded — especially for anyone striving to grow a business and a life at the same time.Sarah Reynolds is the CEO of EmpowerHome Team, one of the fastest-growing and most influential real estate teams in the country, operating across 10 official locations throughout Virginia, Maryland, DC, North Carolina, Georgia, Texas, Florida, and Colorado. Her team is on pace for $1.1 billion in sales volume this year.After entering the business in 2006, she became the operational leader at age 24 and has since led EmpowerHome to multiple appearances on the Inc. 5000 list. Sarah is also co-founder of HerBestLife, a national leadership organization for women entrepreneurs, and co-host of the top-rated Empire Builders Podcast.🎧 Empire Builders Podcast: https://podcasts.apple.com/us/podcast/empire-building/id1512633202The Miale Teamhttps://mialeteam.comEmpowerHome Teamhttps://empowerhome-team.com
In this quick follow-up to our Turkey Drive kickoff episode, Bennett Forrest sits down with Miale Team agent Shane Mason to share exciting news:This year, our Annual Turkey Drive is expanding to Shelton!Shane breaks down the need in Fairfield & New Haven Counties, why the expansion matters, and how local partner Marketplace Kitchen & Bar stepped up to host a second drop-off location.If you’re shopping that morning, swinging by for brunch, or just want to make a difference, this episode has everything you need to know.Marketplace Kitchen & Bar – Shelton811 Bridgeport Ave, Shelton, CT 06484📞 (203) 538-5524🗓 Saturday, November 22⏰ 10:00 AM – 12:00 PMLocated right near Big Y, ShopRite, and Stop & Shop — making grab-and-drop donations incredibly easy.West Hartford Town Hall (Rear Lot)🗓 Sunday, November 23⏰ 10:00 AM – 2:00 PMLast year, our team collected 155 turkeys — and this year, we’re aiming much higher by activating multiple counties and community partners. All donations support Connecticut Foodshare, helping families across the state enjoy a meaningful Thanksgiving meal.If you can’t make it in person, monetary donations go even further — Connecticut Foodshare can stretch $1 into up to 5 meals.Bennett ForrestFeaturing Shane Mason, The Miale TeamInstagram: https://instagram.com/themialeteamFacebook: https://facebook.com/themialeteamYouTube: https://youtube.com/@themialeteamWebsite: https://www.themialeteam.com
Marine veteran, entrepreneur, and high-performance coach Neal Conlon joins Matt Miale for a powerful conversation on mindset, resilience, and personal growth.Neal shares his journey from the mailroom at Guggenheim Partners to the boardrooms of Fortune 500 companies — and why he kept walking away to pursue purpose over prestige. Together they explore how ego complicates success, why every problem is ultimately solvable, and how trust fuels abundance in both business and life.If you’ve ever felt stuck or overcomplicated your own success, this one will reset your perspective.HighlightsFrom the Marine Corps to Wall Street — and back to purposeHow to turn obstacles into opportunitiesWhy “Before you have an emotional problem, you have a math problem”The speed of trust and the power of simplicityDesigning a life and business you actually want“Before You Have an Emotional Problem, You Have a Math Problem”ConnectGuest: Neal Conlon — @iamnealconlon | nealconlon.comHost: Matt Miale — @mattmiale | @themialeteam | themialeteam.comPodcast: The Production Playbook – Leadership & Personal Development Series
We’re kicking off the Client Experience Playbook! Bennett Forrest and Deb Ortega sit down to talk about what makes The Miale Team’s approach to community and client care so unique — from hosting ballgames and local events to organizing their annual Thanksgiving Turkey Drive in partnership with Connecticut Foodshare.They cover what “client experience” truly means, why giving back is built into the culture of the team, and how something as simple as a frozen turkey can make a real difference for thousands of families across Connecticut.Hosts: Bennett Forrest and Deb OrtegaProducer: Bennett Forrest0:00 Intro – Welcome to The Client Experience Playbook0:40 Meet Deb Ortega – Director of Events & Community Relations2:00 How The Miale Team gives back through service and empowerment3:00 VIP Client Events – Sports, family fun, and staying connected6:00 Preferred Vendor Program – Supporting local businesses and clients7:00 Partnering with Connecticut Foodshare to fight food insecurity9:00 How the $10-for-$10 donation program raised $22K in a year10:00 The origin of the West Hartford Turkey Drive (“Let’s make it a festival!”)12:00 How Foodshare turns $1 into 5–10 meals13:00 Why the need is greater than ever (50,000 families statewide)13:45 Event details – Sunday Nov 22, 10 AM–2 PM, West Hartford Town Hall14:45 Goal for 2025 – Collect 200 turkeys and expand to Shelton15:30 Closing thoughts – It’s about community, not just closing deals📞 Ready to talk real estate? Contact us today:➡️ Call: (860) 539-2255➡️ Website: https://www.themialeteam.comFollow The Miale Team:➡️ Instagram: @themialeteamkw➡️ Facebook: facebook.com/MialeTeam➡️ YouTube: @themialeteamkw
In this episode, Matt sits down with Jennifer Henry — a powerhouse real estate coach, speaker, and leadership mentor known for developing agents into confident, service-driven professionals.Jen shares the mindset shifts, standards, and personal disciplines that separate average agents from impact-driven leaders. You’ll hear real talk on accountability, ownership, emotional resilience, and how to build a business that aligns with your values — not your ego.In this conversation:Why leadership starts with leading yourself firstThe mindset that unlocks growth during tough market cyclesHow to create structure, clarity, and purpose inside your businessThe power of community, coaching, and doing the inner workPractical steps to develop consistency and confidenceIf you’ve been feeling stuck, overwhelmed, or like you’re capable of more but need a reset — this episode will light the fire.📞 Ready to talk real estate? Contact us today:➡️ Call: (860) 539-2255➡️ Website: https://www.themialeteam.comFollow The Miale Team on Social Media!➡️ INSTAGRAM: @themialeteamkw➡️ FACEBOOK: facebook.com/MialeTeam➡️ YOUTUBE: @themialeteamkw
Matt and Kori reflect on their nearly 10 years in business together, the personal and professional bond they've built, and why it's important newer team members hear stories from agents like Kori. Kori is one of the longest-tenured and highest-performing agents on the team, and in this interview, she shares her journey from paralegal to powerhouse real estate agent.Key Themes:1. Early Career and Work Ethic:Kori started as a paralegal in Hartford, then moved into outside sales in office supply, gaining discipline and mentorship from a business owner who helped shape her professionalism.She recalls being told: "Go buy clothes that make you feel confident." — a gesture that made a lifelong impact.2. Transition into Real Estate:Bought her first house with the help of Maurice Richardson (RE/MAX) who invited her to help with CRM tasks. He quickly recognized her interest and drive and encouraged her to get licensed."I just went. I didn’t stop." — Her business took off quickly because of her willingness to work and ask questions.3. Lessons in Mindset:"The easiest form of energy is complaining."Kori had to learn that if she wanted to grow, she had to stay positive and avoid falling into patterns of negativity."Nobody follows the complainer. They follow the person who says, ‘It’s hard—and we’re going to win anyway.’”4. Why She Succeeded in Real Estate:Treated it like a job from day one — office hours, professional dress, consistent learning.Took every course available: ABR, GRI, Broker’s License, etc.“I didn’t treat real estate like a TV show. I treated it like a business.”5. What She’d Tell Her Younger Self:"Keep better records." But more importantly: "Start thinking like a business owner."She wishes she treated herself like the CEO of a company earlier.6. Still Learning:Even after 25+ years in the business, Kori stays learning-based. She reads, attends conferences, trains new agents, and still wakes up with the same drive."I get dressed every day, I show up, and I go to work."Closing Thoughts:Real estate is not glamorous. It’s a job. And when you show up consistently with a heart to serve, there is alwayssomeone to help."You don’t help people to get business. You help people because you care."Next Episode: Part 2 of Kori Eagle’s interview coming soon.Subscribe to: The Miale Team Production Playbook – Agent Interview Series on Spotify and Apple Podcasts.Follow Us:@themialeteamkw#MialeTeam #AgentInterviewSeries #KoriEagle #RealEstatePodcast #LeadWithValue
Bennett Forrest has worn many hats—ESPN broadcast pro, investor, top-producing buyer’s agent, and now podcast producer for The Miale Team. In this episode, Matt Miale sits down with Bennett to revisit how it all started, the missteps, the aha moments, and the gritty cold calls that shaped his real estate career.We talk about: ✅ Why real estate isn’t a get-rich-quick business (and what new agents get wrong)✅ The reality of investor coaching and what actually works✅ Early days with the team, learning scripts, setting appointments, and riding shotgun on listing consults✅ When Matt said, “Pick up the phone”—and what that moment changed✅ The power of curiosity and why being “learning-based” unlocks everything✅ Finding joy in helping buyers—even 15 years in✅ What it’s like growing a team and podcasting alongside a longtime friend🎙 QUOTE:“Do what you love—even if buyers take more time or smaller commission. You’ll work harder and last longer doing what lights you up.” – Bennett Forrest
From Olympic bronze medalist to TV anchor to mental health advocate, Margaux Farrell has mastered the art of reinvention—and the courage it takes to slow down, let go of perfection, and find joy in the everyday. In this powerful conversation, she opens up about burnout, imposter syndrome, high-performance pressure, and redefining success on your own terms.Margaux’s story is packed with real talk and hard-earned wisdom:✅ Why bronze medalists might be the happiest 🥉✅ The high achiever's trap: always chasing the next goal✅ Her mental health journey and what therapy taught her✅ Leaving the news desk for meaningful nonprofit work✅ The power of routine, front-loading your day, and winning small✅ What true work-life balance looks like (and when to claim it)✅ Redefining success: from Olympic pools to holiday dinners at homeWhether you're sprinting toward a milestone or questioning the next move, this episode will help you pause, reflect, and reconnect with what really matters.🧠 Quote of the Day:“I used to think success meant the next big thing. Now, success is being home on Christmas morning.” – Margaux Farrell💬 Featuring: Matt Miale, Margaux Farrell
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