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Salon Success Secrets

Author: Lindsay Lowe & Jen Booth

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Welcome to Salon Success Secrets With Jen & Lindsay! (Formerly Blondes in Business: A Luxury Beauty Business Coaching podcast) Get ready to unlock the secrets of success as we empower salon and spa owners with a powerhouse team to gift them more time, money, and freedom. Join our hosts Lindsay Lowe & Jen Booth as they share their insights, strategies, and experiences in the world of luxury beauty business. If you are looking for the best salon owner podcast, you're in the right place!

Each episode is designed to provide practical tips, proven techniques, and innovative solutions to elevate your salon or spa to the next level. From building a superstar team, mastering marketing and branding, enhancing client experience, optimizing operations, to increasing profitability, this podcast is your ultimate guide to thriving in the competitive beauty industry.

Whether you are a seasoned salon or spa owner or just starting out, our goal is to help you scale your business and create an empire that allows you to live life on your own terms. Tune in and let us inspire you to turn your dreams into reality, while enjoying the ultimate luxury of more time, more money, and the freedom to live the life you desire.

Get ready to make waves in the beauty industry with Salon Success Secrets Podcast. Let's dive in together and make your salon or spa the epitome of success!

Want to purchase Think And Get Rich As A Beauty Pro? Click Here:
https://www.salonbusinessschool.com/think-and-get-rich-as-a-beauty-pro
Want to join our upcoming Salon Success Secrets 3 Day Challenge? Click Here: www.salonsuccesssecretschallenge.com

116 Episodes
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Send us a text We share ten decisive questions that separate salons growing on purpose from those drifting into inconsistency. From sales beliefs and pricing strategy to culture, metrics, and automation, we show how identity drives every result. • intentional growth versus drift • sales as service and trust as helping • attracting next‑gen talent with real freedom • upgrading the 2026 client experience • pricing built on strategy and demand • tracking PAR: pre‑book, average ticket, retail • ...
Send us a text We unveil a new category for beauty pros that replaces force with power by building identity, systems, and sales psychology into team-based salons. Through real wins and clear contrasts with booth rent, we show how to stop entropy, boost consistency, and compound growth. • Why technique alone does not create success • Force model of booth rent vs power model of team-based salons • Identity, communication, and sales psychology as growth drivers • Systems that create shared dema...
Send us a text We share how salon leaders can turn the December rush into a strong, predictable January by using scripts, incentives, and hospitality that guide guests into a plan. The focus moves from busy to intentional, with four systems that end the January slump for good. • Reframing January as a December leadership issue • Using pre-booking with purpose to hit 60–70 percent • Creating incentives that motivate without discounting • Training hospitality scripts at check-in and checkout •...
Send us a text We unpack the hidden fear that keeps salon owners stuck and show how to replace control with preparation. Turnover stops feeling personal when you use simple systems to protect guests, team, and brand through any departure. • Naming the real fear behind “can we talk” • Why turnover reveals systems not worth • How fear bends standards and breaks trust • Star performer red flags and language shifts • Freedom leadership through structure and data • T...
The Fake Freedom Flyer

The Fake Freedom Flyer

2025-11-0518:46

Send us a text We break down a viral booth rent flyer and show how “surface-level freedom” often turns into chaos. We teach a practical path to real freedom built on clarity, systems, brand consistency, and intrapreneurship so teams gain options, not overtime. • false freedom versus real freedom • the math behind pricing power and hours • structure as a multiplier of success • brand consistency and guest trust • attire as part of the promise • interdependence over isolation • intrapreneurs v...
Send us a text We share why 50 new beauty pros chose education, community, and growth over money, and how that changes recruiting and retention. We walk through four modern learning styles, a hands-on education model, and a clear growth path anchored by the iron sharpens iron principle. • Survey insight showing belonging, learning and growth as top priorities • Four learning styles and how to teach to each • Education as activation with hands-on practice • Building community to convert conne...
Send us a text We uncover why safe pricing keeps salons stuck and how numbers, narrative, and nerve create premium positioning without panic discounts. We map seven buyer types, upgrade your value language, and share a case study that proves confident pricing attracts better clients. • fear, not math, as the root of underpricing • luxury brand lessons on exclusivity and positioning • the three layers of pricing: numbers, narrative, nerve • seven buyer types and how to filter for the right on...
Send us a text We draw a hard line between change and transformation, then walk through six practical steps salon owners can use to lead from the inside out. The staircase moves from awareness to celebration, supported by resolve and belief, and grounded in systems that turn habits into culture. • change vs transformation in the salon context • step 1 awareness turning on the inner light • step 2 intention aiming at a clear target • step 3 decision cutting off other options • step 4 discipli...
Send us a text We walk salon owners and beauty pros through the Invisible-to-Abundance staircase from our book, sharing the exact actions to move from unseen to stable to truly successful. We show how to coach teams one step at a time and why abundance is for multiplying, not drifting. • the six stages: Invisible, Crisis, Urgency, Stability, Abundance, Success • how to move from invisible: connect, be present, discover needs, deliver service • crisis as proof of progress and how to reorganiz...
Send us a text We rethink cancellation policies through hospitality, not fear. We show how a loud, punitive stance can push loyal guests away and why better systems—not bigger warnings—solve most no‑show issues. • roots of “cancellation” and “policy” and why language matters • the viral all‑caps policy post and what it signals • contrast with luxury hospitality and leading with warmth • how fear‑first messaging creates guilt and churn • guardrails vs hammers as a policy mindset • target 5–10...
Chaos Crushers

Chaos Crushers

2025-09-2417:57

Send us a text We uncover why some salons retain clients for decades while others struggle to keep them past a first visit, revealing that strong systems create trust while weak ones create chaos. • Five real-world salon experiences that demonstrate how missing systems damage client trust • The critical impact of check-in systems and proper scheduling on client satisfaction • Why consultation systems are non-negotiable for meeting client expectations • How service recovery systems dete...
Send us a text The PAD Framework transforms salon communication by eliminating anxiety and building confidence in teams and with clients. We break down how Presence, Acknowledgement, and Duplication create powerful connections that lead to better retention of both staff and clients. • Anxiety literally means "to choke" and can rob your team of presence, confidence, and connection ability • The PAD Framework (Presence, Acknowledgement, Duplication) transforms communication and eliminates anxi...
Send us a text We bust the myth of bragging about salon value and reveal why cashflow is the only number that truly matters for salon owners seeking freedom in their business. • Value equals ego – what your salon is worth on paper doesn't pay your bills • Equity equals potential – what's left after subtracting debt, but you can't spend it without selling or refinancing • Cashflow equals freedom – the money that actually lands in your pocket monthly after expenses • Profit First works like tr...
Send us a text We explore how salon owners can use September as a leadership reset period, implementing three powerful habits that will help their teams thrive and businesses grow during the most profitable quarter of the year. • Create clarity habits by setting clear goals and expectations for your team through weekly "Sunday CEO Reset" routines • Track numbers and identify coaching opportunities to eliminate confusion that wastes time and energy • Build connection habits through daily hudd...
Send us a text We explore the reality of salon growth and why bigger doesn't always mean better, breaking down the unique challenges and opportunities at each stage from 5 to 22 chairs. The journey requires understanding the crucial difference between profit and your paycheck – profit is the oxygen that keeps your business alive. • At five chairs (the hustle stage), salon owners wear all hats with 8-12% profit margins when things go well • Eight-chair salons require systems, consistency and ...
Send us a text Most salon owners conduct superficial interviews that fail to reveal who candidates truly are, while intentional interviews uncover thinking patterns and cultural fit that predict long-term success. • Traditional interview questions only reveal who candidates want you to believe they are • You can teach technical skills but cannot teach someone how to think • Pre-interview tasks reveal character and work ethic before the formal interview • Scenario-based questions uncover prob...
Send us a text The most powerful tool in a salon owner's leadership toolkit is presence – the ability to truly notice what's happening with your team, clients, and business. When leaders are fully present, they transform routine services into exceptional experiences, turn complaints into opportunities, and help team members achieve their potential. • Presence means being mentally engaged, not just physically in the building • Running on autopilot causes salon owners to miss crucial revenue l...
Send us a text Challenging borrowed beliefs is the key to salon success. We expose how industry propaganda shapes reality and provide tools to flip the script, replacing limiting thoughts with powerful discernment. • The history of propaganda through the "Torches of Freedom" campaign that transformed smoking for women • How common salon industry phrases like "no one wants to work anymore" become limiting beliefs • The difference between propaganda (pressure) and discernment (power) • Why und...
Send us a text We explore what experienced salon owners would do differently if they had to start over tomorrow with nothing but their skills and experience. • Replacing paper appointment books and calculators with salon software that integrates with QuickBooks for better financial insights • Shifting from desperate hiring to building teams based on cultural fit and shared vision • Moving away from competitor-based pricing to strategic pricing based on demographics and value • Understa...
Send us a text We explore why what salon owners often call "burnout" is actually disconnection from purpose—and how to reignite your passion with practical strategies that transform leadership challenges. • Burnout definition: physical or emotional exhaustion resulting from long-term stress, like engines that overheated and shut down • The distinction between true burnout and purposelessness is crucial for salon owners seeking solutions • Common salon owner challenges: identity overload, dec...
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Comments (1)

Brian Tyrion

I recently checked out https://faceshapesdetector.com/ and loved it. It’s quick, accurate, and even shows how your face shape impacts how others see you. Such a fun and insightful experience!

Oct 29th
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