Claim OwnershipThe DSO Hygienist with Christine Diehl
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Description
"The DSO Hygienist" is a podcast dedicated to exploring the world of Dental Service Organizations (DSOs). Guests include industry experts and seasoned dental professionals sharing their experiences, expertise, and advice. This podcast delves into various aspects of a dental practice within the context of DSOs.
Listeners can expect insightful discussions on topics such as best practices, emerging trends in the field, advancements in technology and techniques, career development opportunities, and the unique challenges and rewards of working within a DSO setting.
Whether you're a seasoned dental professional looking to stay updated on industry trends or a student aspiring to join the field, "The DSO Hygienist" offers valuable insights, tips, and inspiration to enhance your practice and career in the dynamic world of DSOs.
36 Episodes
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In this episode of The DSO Hygienist, Dr. Avi Patel — dentist, educator, and founder of Clear Aligner Advisor — joins us to break down how multi-site organizations can: · Empower dentists to recognize and communicate aligner opportunities · Streamline workflows across multiple locations · Turn aligners into a scalable profit driver Dr. Patel shares the systems, training, and mindset that transform clear aligners fro...
Trehan Stenton, MBA is a strategic transformation leader with over 25 years of experience driving enterprise growth across healthcare, professional services, and software. He currently serves as Strategic Change Manager at New York Family Dental in Brooklyn, New York, where he leads enterprise-wide strategy, transformation, and optimization initiatives. Concurrently, he serves as a Training and Business Optimization Consultant at Insight By Design, consistently achieving perfect client...
Sign Up for the Dental Vendor Match Masterclass here: https://dentalvendormatch.rsvpify.com/ Aimee Vail, RDH, BS, MHA/ED, is a dental industry strategist who transforms how innovative dental technologies reach the practitioners who need them most. With 25+ years spanning clinical practice, enterprise sales, and market development, she founded PoweredUP Prevention to help dental technology companies navigate complex institutional and enterprise markets. Her career reflects an unusual co...
Kendra Flowers, RDH, MSDH is a seasoned clinical leader with over 20 years of experience in dental patient care, education and training, clinical operations, and compliance. She is currently the Director of Programs at Harmony Health Foundation. Most recently, she served as Vice President of Clinical Excellence at Smile America Partners, and prior to that, was the Director of Clinical Compliance Operations at Walmart Health. Kendra earned her Bachelor’s degree in Dental Hygiene from Northern ...
Growing a dental practice today takes more than great clinical care; it takes visibility. In this episode, you’ll learn how to attract and convert new patients using proven digital strategies. Hunter Herrick provides practical, step-by-step insights that you can apply immediately to grow your patient base, increase retention, and stay ahead of the competition. Whether you’re looking to fill your schedule, expand your practice, or future-proof your marketing, this is your go-to resource for tu...
Jennifer Rothenberg brings a unique blend of clinical insight and operational expertise to the dental industry. With over a decade of experience as a licensed dental hygienist, she now serves as Customer Success Lead at Dentira — a leading centralized procurement and operations platform supporting over 20,000 dental offices across multiple countries. Dentira offers not only its powerful procurement and inventory management solutions but also comprehensive Lab and Invoice Modules, making it a ...
In this episode of The DSO Hygienist Podcast, I sit down with the vibrant and insightful Sarah Ruberg, a powerhouse in the DSO and vendor space who is shaking up the way we think about marketing, branding, and visibility in dental. We talk about: ✅ Why people buy people—not products or logos ✅ The untapped power of authentic LinkedIn presence ✅ How DSOs really make buying decisions (hint: it’s not from patient-facing posts) ✅ The one thing successful companies—big a...
🎙️ Dealmakers & Disruptors: Brian Colao on the Future of DSOs In this episode of The DSO Hygienist Podcast, host Christine Diehl welcomes Brian Colao, Director of the Dykema DSO Industry Group, for an unfiltered look into the inner workings of DSOs (Dental Support Organizations), legal strategy, and how the industry is evolving. With over 30 years of legal experience and more than 700 dental clients worldwide, Brian shares how his day has evolved from courtroom arguments to commissi...
From #63 to #3 in Local Search—Without Breaking the Bank When we first partnered with this dental practice, they ranked 63rd for the search terms that actually mattered. Barely 0.2% of relevant search traffic was landing on their site. That’s a digital ghost town. But instead of guessing, we used data. We analyzed local competitors Assessed domain authority, content structure, backlinks Modeled exactly how much was enough to rank #3 (not...
Dental implants are here to stay — but is your hygiene team equipped to care for them properly? In this episode of The DSO Hygienist, we break down evidence-based implant maintenance protocols, common pitfalls, and what every hygienist needs to know to ensure long-term success for patients and practices. Lynn Pencek brings a unique balance of industry knowledge, instructional design, and clinical experience. With a twenty-plus year employment with Orascoptic, Lynn experienced working f...
Words That Work: Boosting Periodontal Case Acceptance Through Powerful Patient Communication Danielle Avila, BSDH, RDH, and Laura Bettencourt, BSDH, RDH, bring over 30- years of clinical experience in the New England area to their roles as co-founders of L’Diamante Dental Coaching (LD Coaching). With a passion for fostering meaningful human connections, building strong relationships, and empowering individuals to advance in their careers, Danielle and Laura are dedicated to helping thei...
What if lifesaving CPR skills could be taught just as powerfully through a screen as in person? Meet Debora and Darla, the CPR Sisters—two dynamic educators blending decades of experience in dentistry and training with cutting-edge virtual instruction. They’ve reimagined CPR education for the digital age, making it accessible, engaging, and just as effective from the comfort of home. In this episode, they share how they’re breaking barriers with virtual CPR, empowering everyday people t...
Elijah Desmond, RDH Co-Founder & Co-CEO, Dental Pitch Brokerage Elijah Desmond is a powerhouse in the dental industry—a seasoned entrepreneur with seven successful company exits under his belt. As Co-Founder and Co-CEO of Dental Pitch Brokerage, Elijah leads a sell-side firm dedicated to helping dental professionals maximize the value of their practices and secure ideal exit terms. His unmatched experience in building, scaling, and exiting businesses makes him a trusted authority...
The Power of Courageous Conversations in the DSO world and beyond This episode discusses the significant impact that unresolved conflict has on employees' time and mental well-being, whether they are in a dental support organization(DSO) or private practice. On average, employees spend four hours a week dealing with or thinking about conflict. The solution proposed is 'courageous conversations,' a framework designed to address issues nonjudgmentally and constructively. The episode highlights...
https://Drmoorhead.com 502-509-1570 Cell 606-748-0950 Schedule a 15 Minute Complimentary Consultation: https://calendly.com/streamlined_practice/15min Schedule a 30-minute complimentary meeting with Dr. Moorhead: www.Calendly.com/streamlined_practice William J. Moorhead DMD has developed and teaches systems and strategies for overcoming the challenging issues most practices face with absenteeism, turnover, lack of quick and adequate training, and high overhead. Sometimes affectionately...
Karese is a registered dental hygienist, myofunctional therapist, and leading innovator in integrative dental care, transforming the way dental service organizations (DSOs) approach growth and patient care. She founded The Myo Spot, a practice aimed at amplifying oral wellness to whole-body wellness. Through tele-therapy, she helps clients of all ages overcome tongue ties, TMJ disorders, sleep apnea, grinding, anxiety, and various breathing and orofacial dysfunctions. Passionate about educati...
Dina Lynch Eisenberg is a leading expert in conflict management and communication, serving as CEO of Happy Practice Consulting. With over 29 years of experience, she helps dental support organizations (DSOs) and single-practice dentists build trust, improve retention, and foster growth through effective conflict resolution. Her work enables teams to navigate difficult conversations that resolve issues while preserving relationships. Dina has designed transformative conflict management program...
Jennifer Turner As CEO of Hygiene Headquarters Inc, Jennifer has transformed countless dental practices, achieving substantial growth through expertly navigating change and implementing clinical systems while achieving optimal patient care. Jennifer Turner is a two-time recipient of the North American "Dr. Bicuspid Award" in the Educator category, and she was named one of the "10 Most Influential Healthcare Leaders to Watch in 2022" globally, her impact is undeniable. Jennifer is renown...
Heather McGuire With two decades of experience in the dental industry, I have held a variety of roles, starting as a dental assistant and advancing through positions like dental hygienist, sales account manager, regional hygiene manager, regional clinical success manager, and hygiene consultant. Today, I serve as the Director of Dental Hygiene Development. My journey has spanned both private practice and DSOs, where I have also taken on consulting roles to enhance clinical and operation...
A 20-year dental hygienist & founder, Melissa K. Turner is a sought-after executive, consultant, dynamic speaker and top millennial content creator. Behind innovative brands in the industry, she partners with companies of all sizes – from pre-seed startups to billion-dollar brands – on brand strategy and product growth. Turner’s combined experience behind the scenes in the boardroom, on the frontlines as clinician, and as a public-facing influencer allows her unique insight into future in...
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