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In this podcast, we engage in conversations with our leaders, customers and industry experts to discuss the latest trends and developments in the travel technology industry.
20 Episodes
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In this episode of the Travel Tech series, we speak with Riccardo Vittoria, CEO and Co-Founder, Acai Travel, and Gabriel Langella, VP of Customer Operations, Travel Distribution at Amadeus. The conversation explores how AI is Transforming Travel operations, the power of startup-corporate partnerships, and what the future holds for human and Artificial Intelligence (AI) collaboration in the industry. Tune in to this episode to understand: ➤ Why contact centers are becoming the cont...
Transforming Hospitality with AI: Insights from Hivr.ai and Amadeus Ventures In this episode of the Travel Tech series, we are discussing with Suzanna Chiu, Head of Amadeus Ventures and Felix Undeutsch, CEO and co-founder of Hivr. about the continuous transformation of the travel industry, Hivr's mission to automate manual processes in hotels, and the strategic investment by Amadeus Ventures. Tune in to this episode to understand: How Hivr is transforming the hospitality ind...
As part of the Travel Technology Investment Trends 2024 research, we surveyed 1,200 technology leaders from across the travel industry, including hospitality leaders. The research benchmarks how hospitality leaders are making strategic bets on digital transformation. In this episode, we sit down with Maria Taylor, Senior Vice President of Marketing, Partnerships, and Commercial Operations for Hospitality, Amadeus, and Martin Cowen, Contributing Editor to delve into how hospitality leade...
As part of the Travel Technology Investment Trends 2024 research, we surveyed 1,200 technology leaders from across the travel industry, including 100 airline leaders. The research benchmarks how airlines are placing their bets when it comes to digital transformation. Tune in to this episode to understand how airlines’ leaders are planning to invest to become modern retailers, plus: Why airlines are investing heavily to accelerate their digital transformationWhat is traveler centr...
In December 2022, Finnair started its journey towards modern retailing by adopting Amadeus Nevio. In this episode we are taking stock of the progress made by Finnair, the achievements, the challenges and the key benefits Finnair is now able to offer to its travelers. As part of the Travel Technology Investment Trends 2024 research, we surveyed airline executives across the world about their investment strategy for the coming year. They told us that they were planning to increase t...
The travel industry is on its way to a more travel centric ecosystem, fueled by travelers’ heightened expectations for personalized, relevant, and distinctive travel experiences. In this episode of the Amadeus Travel Tech Talk podcast, we are talking with both travel sellers and airlines, about one of the triggers for a modern retailing experience – NDC. We discuss where we - as an industry - are on the NDC journey today, what’s in store for 2024 – and where NDC is heading...
In this episode of the Amadeus Travel Tech Talk, we speak to sustainability experts in the travel industry from both the airline, Air Canada, and climate solution company, CHOOOSE. We’ll address the most important topics concerning the future of the environment and travel, discuss the challenges and identify areas for optimism. Together with our partners across the travel ecosystem, we believe we can build a more sustainable travel industry for all. Learn more about some of the key topics re...
We can never know what tomorrow will look like… However, scenario planning offers a chance to explore and explain the possibilities. In this episode of the Amadeus Travel Tech Talk, we speak to leading scenario planning agency Stratforma and Amadeus’ head of Corporate Strategy to understand the thinking behind scenario planning and how by examining potential paths for the future could help our the travel industry move forward. Speakers: Wolfgang Krips, Senior Vice President, Cor...
In this episode of the Amadeus Travel Tech Talk, we speak to disruptors in the travel management industry, DCX Travel & Technology. Learning first-hand how they provide a simple and efficient process for travel planning, booking and expenses for business travelers who are seeking ways to use digital technology to resolve pain points. Cytric Easy, developed in partnership by Amadeus and Microsoft, is an innovative solution that meets this desire for an end-to-end solution. Learn more...
In this episode of Amadeus Travel Tech Talk, we explore the state of business travel. We also discuss the value of collaboration using the example of the partnership between GEBTA (Guild of European Business Travel Agencies) and Amadeus. This partnership is committed to helping rebuild travelers’ confidence, supporting industry renewal and delivering technology enablement. Topics under discussion: Concrete examples of collaboration across the industry and its importance for both organizations...
In this episode of the Amadeus Travel Tech Talk, we take a look at the state of travel. We recently launched our Amadeus Travel Pulse, based on Amadeus Search data. The data reveals that for the first four months of 2022, search volumes around the globe have been increasing, almost reaching 2019 levels. Travel is recovering, true that it is happening at a different pace across the world, but as the data shows, we want to get back on the road. With this in mind, we have...
In this episode of the Amadeus Travel Tech Talk, we take a deep dive into the world of business travel and how this sector has changed since the pandemic, as well as discuss how TMCs need to evolve to service the business traveler of tomorrow. Topics discussed: The current state of the business travel Business is better in real life Servicing the new needs of business travelers Becoming the TMC of tomorrow: challenges and solutionsSpeakers: Nick Vournakis, EVP and Chief Custome...
In this podcast, we take a deep dive into NDC – looking at how industrialization of the standard has progressed in 2021, and a look ahead to what’s in store for 2022. We discuss how the industry is starting to use NDC to enhance travel retailing, with: Concrete examples of how airlines and travel sellers can personalize and deliver rich and relevant offersTravix NDC journeyA reflection of how NDC has progressed in 2021Challenges of NDC adoptionTips for travel players wanting to join the NDC j...
In this podcast, we discuss the current state of the travel industry, what Amadeus and Expedia have learnt from recent traveler surveys, long-term impacts from COVID-19 that both companies think are here to stay, and what the future of travel may look like in the short-term and long-term: The current state of the travel industry What travelers are telling usLong-term impacts from COVID-19 that are here to stayConnectivity and collaboration across the entire travel ecosystem The futu...
This podcast explores whether the pandemic has fundamentally changed the way venture funds look at investment opportunities in startups operating in the travel industry. We also discuss how startups can stand out from the crowd by solving challenges brought on by the pandemic and how this can help bigger companies facilitate not just the recovery of travel, but the ‘new normal’: Impact of the pandemic on investment in startupsLatest strategies from venture fundsThe investment dynamic in the s...
In this episode of the Big Rethink, we discuss the airport of the future with two seasoned experts. Satyaki Raghunath, the Chief Strategy & Development Officer for Bangalore International Airport Limited sat down with Amadeus’ Sarah Samuel, Head of Airport IT in Asia Pacific to discuss a multitude of pressing topics including: How airports are adapting to the demands of travel How airport digital strategy had evolved How the travel industry can come together to provide an ...
With access to large swathes of data at our disposal, Amadeus has identified some high-level trends that provide clear indicators of what might lie in store for the rest of 2021. Here are some ideas for how travel agents and corporations can tap into these shifting traveler behaviors to help their businesses adapt and thrive during changing times. For more information, visit https://amadeus.com/en/insights.podcast To stay up to date on the latest news from Amadeus, and to catch the ne...
In this episode we discuss the benefits of IATA’s NDC for airlines and the wider industry together with British Airways. Recently, Amadeus expanded its partnership with IAG – British Airways’ parent company - to distribute the airline group’s NDC offering, representing another milestone in Amadeus, IAG and its airlines’ strategy to embrace digital retailing practices. This episode focuses on how NDC-enabled technology allows for an improved user selling experience and access to current and fu...
The second episode in 'The Big Rethink' series of Amadeus Travel Tech Talks features Geoff Fischer (Director of Global Lodging Product, Egencia), Katja Bohnet (Director of Hotel Distribution, Amadeus), who join our host Lyn O'Connor (Marketing Manager, Business Travel, Global TMCs, Amadeus), to discuss and debate why technology will be a key enabler in the recovery of the business travel sector, as well as how our partnership has thrived during the pandemic. For more information, visit...
The first episode in our 'The Big Rethink' series of Amadeus Travel Tech Talks features Julie Hoffmann, Global Head of Industry Strategy & Marketing – Travel, Adobe, and John Lonergan, Vice President of Airline Digital and Data, Amadeus, who discuss and debate how airlines can drive a better customer experience in a digital world. For more information, visit https://amadeus.com/en/insights.podcast To stay up to date on the latest news from Amadeus, and to catch the next episodes in our s...
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