Customer experience can be a complicated subject, so Jonathan Daniels, author of the Customer Experience Playbook, and I tackled some of the myths surrounding it on my latest episode of People&Digital, the podcast. Jonathan is also the organiser of CX Brussels, a Belgium-based networking platform that supports customer experience professionals, not to mention a consultant and trainer, so he’s pretty much an industry guru! You can now listen to the whole discussion or scrol...
In this episode, we’re calling out the biggest myth about alignment – that it’s easy. Spoiler: it’s not. But the rewards? Game-changing. We’ll get into why self-leadership is the foundation of authentic success, how to stop betraying your own values, and why those tiny, everyday choices are what really determine your direction. No fluff, just raw, actionable insights to help you live and lead unapologetically aligned.What You'll Learn:Why living out of sync messes with your confiden...
In this episode, we’re flipping the script on how you handle life’s curveballs. It’s time to take control of those frustrating moments and turn them into opportunities for growth. I’m sharing a powerful mindset tool that will help you lead yourself—and others—with resilience, confidence, and a whole lot of perspective. This is about leadership in every sense, from the boardroom to your own inner world. We’re not here to sugarcoat anything—just practical, game-changing insights to help you ste...
In this episode, we’re talking about the kind of growth that comes from giving yourself permission to evolve—whether you're running a business or just navigating your own personal leadership journey. It’s about making the most of the next 365 days, shaping who you’ll become, and owning the process along the way. Forget about quick wins or perfection; this is about real transformation through small, consistent steps. I’ll be sharing my own experience and how a single year can completely shift ...
In this episode, we cut the BS and dive into a skill every leader needs: evaluating without tearing yourself apart. This isn’t about giving yourself a pass, it’s about learning how to reflect, grow, and move forward without the self-sabotage. I’ll share what I’ve learned from my own journey and from working with ambitious women like you. We’ll talk about how to turn your mistakes and setbacks into fuel for growth, without getting stuck in judgment. Ready to lead yourself differently? Let’s ge...
In this episode, we break down the real reasons why you're losing time every day and what to do about it. It's not about squeezing more into your schedule—it's about leading your day with purpose and intention. We’ll cover how to avoid the common time-wasting traps, set yourself up for success, and stay aligned with what really matters. No fluff, just straightforward strategies to help you reclaim your time and lead with clarity and focus.What You'll Learn:The sneaky habits that are quietly e...
In this episode, we dive deep into the transformative power of daily rituals. It’s not just about going through the motions; it’s about creating intentional actions that set the tone for your day and bring balance to your life. We’ll explore how morning and evening rituals can help you take control, align your actions with your goals, and live with purpose. No fluff, just practical strategies to help you design rituals that work for you, so you can own your day, every day.What You'll Learn:Ho...
In this episode, we cut through the noise and get real about repairing mistakes. It’s not about perfection; it’s about owning your mess-ups, fixing what’s broken, and moving forward with integrity. We’ll break down how to face your mistakes head-on, take responsibility, and turn these moments into powerful leadership lessons. No fluff, just practical advice to help you step up and lead with authenticity.What You'll Learn:Why owning your mistakes is non-negotiableSimple steps to rebuild trust ...
In this empowering episode, join Amélie as she shares powerful strategies to help you commit to yourself, stay reliable, and lead with unshakable confidence. Learn how to harness your inner strength, treat yourself with compassion and honesty, and strategically prepare for success.What You'll Learn:The power of self-commitment and reliabilityHow to treat yourself with compassion and honestyStrategic preparation to overcome obstacles and stay on trackBuilding confidence and self-trustUseful Li...
Unlock the secret to mastering your most valuable resource—time. In this episode, Amélie shares powerful strategies to help you reclaim your time and transform your life. Discover how to break free from obligations, overcome guilt, and prioritize your goals.What You'll Learn:- The true value of your time- Practical tips for effective prioritization- Strategies to overcome guilt and set boundariesUseful Links:- Episode 66: Dive deeper with Episode 66: Enough with the Guilt Trip- Blog Post: Che...
In this episode, we dive deep into the essential skill of emotional regulation. Learn how to master your emotions and turn them into your ultimate edge in both your professional and personal life. We'll break down four practical steps to help you be more aware, adjust, embrace, and build resilience with your emotions.Get the detailed practice steps from this episode on our blog: [link to blog post]How do you feel today? Like really?!Listen now and transform your leadership!Discover the full p...
n this thought-provoking episode, we tackle the essential yet often controversial topic of the right to want more. Many of us struggle with the inner conflict of desiring more while feeling guilty about our current privileges. This episode delves into why it's crucial to embrace your bold vision for a fulfilling life and effective leadership.We discuss:The struggle to want more and overcoming internalized limiting beliefs.The positive side of ambition and the impact of desiring more.Practical...
In this week’s episode, we dive into the art of self-leadership. We explore how to take control of your life and steer towards greatness. This episode is packed with insights on recognising when deeper changes are needed, overcoming self-gaslighting, and creating actionable plans to achieve your goals. Listen now to discover how to feel better every day by taking meaningful action. Plus, get access to my free check-in tool to gain clarity and set clear priorities in just 15 minutes!📍 Free Che...
In this episode, we're diving into the transformative power of values. Discover how identifying and aligning with your core values can elevate your leadership and personal growth. We discuss practical steps to uncover your values, overcome common pitfalls, and integrate them into your daily life. For more insights and a detailed exercise on finding your values, visit our blog post here. Tune in and embrace your inner leader!
In this episode I dive into the heart of guilt and its impact on your leadership and personal life. Guilt can hold you back from reaching your full potential, but it doesn't have to. In this episode, I share practical exercises to help you identify, understand, and overcome guilt, all inspired by our latest blog post.Join me as I guide you through:- Breaking down the root causes of your guilt.- Engaging in self-dialogue to reframe your perspective.- Implementing actionable steps to learn and ...
This is the evolution of your podcast People & Digital. I announced it earlier this year – an evolution of the podcast I started in 2020, reflecting all the discussions I've had with my clients, my career growth, and the projects I’ve been developing since I started to show up around here. Welcome to Brazen Leaders - The Human Edge! Join me, Amélie, as we dive into bold leadership and brave living with insights, strategies, and real-talk interviews designed to inspire and empower you...
In this thrilling episode, I take one of the scariest and most exhilarating plunges in my career - transitioning from "People & Digital" to "Brazen", a new leadership platform designed to empower human-centric leaders. As I share the six valuable lessons learned from my six-year journey as an entrepreneur, you will discover the challenges, bets, and brave moves that brought me to this point. Tune in to learn about my vision for Brazen - a launch pad for leaders seeking to create courageou...
In this episode, I share with you something that blew my mind and was the beginning of an incredible journey...
This week I’m so excited to welcome Murielle Marie to the podcast. Murielle is a career coach who loves to explore the subject of work. Together, we discuss how the definition of ‘work’ is changing, and what we can all do to help feel less stuck in our careers.Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.Useful links:Sign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that...
Is your leadership style outdated? In this episode, I explore how it might be. We’ll delve into what it means to be a modern leader and how you can guide other people mindfully without sacrificing your sense of self.Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.Useful links:Discover Leader by DesignSign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that helps you to design...