CAP Knowledge Network- The TroyCast

Part 2 of Troy's conversation with Kristy Jones

Join Kristy Jones and Troy Graham in this two part discussion about everything from leadership, European cigarettes to impacts our grandparents had on us. 

Join us for Season Two of the TroyCast.

So, we talked about STEP Zero, where we start, and how we focus on ourselves first….now let’s go over Being L.I.K.E.D. and Being F.E.A.R.E.D. ……before we dive in to T.R.U.S.T.E.D. So lets look at LIKED and break each letter down L. Liar I. Itemize K. Keenness E. Easy Going D. Defer

In this series of podcasts, Troy Graham will share his failures, successes, and lessons learned, on what it takes to become a TRUSTED leader. He will also show you the steps and tactics that are needed to build and develop trusting teams inside your department ,or organization.

Troy Graham shares his 17 rules of selling  Rule 1: Customers are here on purpose they make a deliberate attempt to show up based on a trigger event in their lives 90 seconds or 90 days ago. Put the pain on the table!  Rule2: Time Kills Deals: This is a FACT. And tied into rule one. Rule 3: Nobody walks till the boss talks <and you ain't the boss>.  Rule 4:  Both you and the Customer have 2 Ears 2 Arms 2 Legs and 2 Eyes but only 1 mouth. Rule 5: Assume Facts not in Evidence. Overcome objections BEFORE!! They come up and stop creating NEW ones.

Part 3 of a 5 parts series on Fear Communication Culture and Leadership Culture? what it is, what it means, and how its not just a noun: but also: a verb!

Part 2 of a 5 part series on Fear Communication Culture and Leadership Is this really possible, that two people who speak the same language can still completely misunderstand each other?  Is there a difference between what is said and what is heard?  Does it matter?  Can it have disastrous results?  Can it even be deadly? Join Troy Graham as explores and answers these questions.

Part 1 of a 5 part series on Fear Communication Culture and Leadership Have we been thinking about fear and procrastination the wrong way around?  Join Troy Graham as he explorers and answers this question.

Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes.

Harvard University's Dr. Amy Edmondson says psychological safety is mission critical for today's knowledge economy. When employees don't have the freedom to speak up, organization's lose mindshare and early awareness of risks. Edmondson offers one tip for creating psychological safety: it starts with the leader. https://youtu.be/KUo1QwVcCv0

This morning we are featuring Charles Duhigg, journalist and author of "Smarter Faster Better," as he explains the insights he gathered while spending time with Google's Project Aristotle, a research team assembled to analyze how teams work. https://youtu.be/v2PaZ8Nl2T4 Read more: http://www.techinsider.io/ FACEBOOK: https://www.facebook.com/techinsider TWITTER: https://twitter.com/techinsider INSTAGRAM: https://instagram.com/tech_insider/

If you can keep your head when all about you Are losing theirs and blaming it on you, If you can trust yourself when all men doubt you, But make allowance for their doubting too; If you can wait and not be tired by waiting, Or being lied about, don’t deal in lies, Or being hated, don’t give way to hating, And yet don’t look too good, nor talk too wise: If you can dream—and not make dreams your master; If you can think—and not make thoughts your aim; If you can meet with Triumph and Disaster And treat those two impostors just the same; If you can bear to hear the truth you’ve spoken Twisted by knaves to make a trap for fools, Or watch the things you gave your life to, broken, And stoop and build ’em up with worn-out tools: If you can make one heap of all your winnings And risk it on one turn of pitch-and-toss, And lose, and start again at your beginnings And never breathe a word about your loss; If you can force your heart and nerve and sinew To serve your turn long after they are gone, And so hold on when there is nothing in you Except the Will which says to them: ‘Hold on!’ If you can talk with crowds and keep your virtue, Or walk with Kings—nor lose the common touch, If neither foes nor loving friends can hurt you, If all men count with you, but none too much; If you can fill the unforgiving minute With sixty seconds’ worth of distance run, Yours is the Earth and everything that’s in it, And—which is more—you’ll be a Man, my son!

Simon explains the key points on how to achieve leadership and build a trusting team in 5 quick minutes https://youtu.be/UZTyvbmW92M

Organizational psychologist (and host of TED's podcast WorkLife) Adam Grant explains how the real stars -- on the court or at the office -- have one surprising trait in common.  Subscribe to WorkLife with Adam Grant: https://ApplePodcasts.com/WorkLife. In this series, Adam takes you inside some of the world's most unusual workplaces to discover the keys to happier, more productive work. Check out Season 1 on Apple Podcasts or wherever you listen.

Inspirational and Motivational Message to Start Your Day and Kickstart You And Your Team.

Kickstart your day with curated leadership advice and motivational messages every morning, Monday through Saturday.

Kickstart your day with curated leadership advice and motivational messages

Kickstart your day with curated leadership advice and motivational messages

Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes.