CRM Solution Comparison » Compare CRM Podcast

In this article, we have listed the top 10 requested enhancements within Microsoft Dynamics CRM. Related Posts:REDO-Why Customer Service is The Most Valuable Service You…Microsoft CRM – 10 Highly Regarded Features is a post from: Compare CRM Software Systems, Features, Prices and Costs

During several CRM Comparison sessions, Salesforce.com will oftentimes argue that they have more features than SugarCRM. This may be true, but it doesn’t mean that users will benefit greatly from them. Salesforce.com usually puts in all the possible features in their software releases because of the apparent incapacities of their multi-tenant database models. The term itself doesn’t sound all too good. The fact that many users will share the same database would mean that they will also suffer from glitches such as feature overload as a result of too much features added, even those which are absurdly unnecessary. Related Posts:REDO-Why Customer Service is The Most Valuable Service You…SugarCRM vs Salesforce-Review of Features is a post from: Compare CRM Software Systems, Features, Prices and Costs

Which SugarCRM modules match your requirements? With the new array of features in Sugarcrm, the odds are very high that your needs will be met. Which SugarCRM modules match your requirements? With the new array of features in Sugarcrm, the odds are very high that your needs will be met. Will SugarCRM hosting fit your requirements? Sugar has built a solid backbone that has proven extremely reliable - especially for SAAS standards. Is the Open Source model all that it supposed to be? Is it flexible enough? After examining SugarCRM, you will likely be convinced.Related Posts:REDO-Why Customer Service is The Most Valuable Service You…Review of SugarCRM is a post from: Compare CRM Software Systems, Features, Prices and Costs

Related Posts:REDO-Why Customer Service is The Most Valuable Service You…Microsoft CRM Provides Administration Features is a post from: Compare CRM Software Systems, Features, Prices and Costs

Contact management for small businesses is very crucial and definitely a big deal for every operation. It is often causing a big impact on every bottom line. That doesn't come as a surprise at all. The reason for that is because the manner that lead management is conducted for every business -- how you maintain connection with current and potential customers, track and manage sales and marketing data, and drive businesses to your company -- is vital to a company's overall income figures. The following paragraphs will deal with the pros and cons of two of the leading CRM solutions in the market. Related Posts:REDO-Why Customer Service is The Most Valuable Service You…Choosing the Best CRM Solution for Small Business is a post from: Compare CRM Software Systems, Features, Prices and Costs

Microsoft CRM Features for the Future Where is Microsoft Dynamics CRM headed? This article, published by Microsoft in August of 2009 brings clarity to the picture. Although some time has passed, fear not. The content is still extremely relevant. In fact it is very interesting to view how much of this vision is already becoming [...]Related Posts:REDO-Why Customer Service is The Most Valuable Service You…Microsoft CRM-Statement of Future Direction (in review) is a post from: Compare CRM Software Systems, Features, Prices and Costs

CRM for Business CRM is an acronym for Customer Relationship Management, although many specialists agree that there really is no certain definition for what CRM is. For most businesses, CRM is known for what it’s being used for: a software. This is such a misconception, considering the fact that the CRM can do so much more than that. For instance, CRM plays a major part in a business’ strategy to generate new leads, convert them into customers, maintain those customers, and collect data for marketing analysis purposes. As a company grows larger, the acquisition of new customers and maintaining them could prove to be very essential yet inefficient to be a task and definitely a waste of time. This is where CRM enters the picture. Contrary to what others might think, CRM is a very powerful partner in a company’s goals for marketing. With a CRM software, a company will be looking into the prospects of benefiting from the effects of marketing automation and its parallel functions. Sales Force Automation One of the parallel functions of CRM with Marketing Automation is a module that automates and manages the sales processes of a company’s sales force. Sales Force Automation helps a company’s sales representatives maintain the data of newly-generated or acquired leads, which is then converted into new customers. It also helps organize sales activities, simplify the sales process, and generate reports and dashboards from all relevant processes. These functions are featured mostly in popular CRM software, such as Salesforce.com. However, it becomes more comprehensive and allows for more user control in other CRM software like that of SugarCRM, where there are several sub-modules involved such as Lead Management, Potentials, Accounts, Contacts, and other custom-ready features. Marketing Automation The most important function of a CRM software for business would definitely be Marketing Automation. It is a part of the software that helps companies execute its defined marketing campaign. However, the CRM itself becomes a burden when it cannot be customized according to the company’s marketing direction. Such is the case with Salesforce.com, where a business is forced to modify its predetermined goals in order to accommodate the settings of the CRM software. On the other hand, SugarCRM allows the business to redefine the settings of its CRM to go in harmony with their marketing goals. Using Email and Text Messaging as the marketing channels to reach potential prospects, its Marketing Automation module can automatically track the number of people who actually responds to the campaign. It can also automatically track the type of responses and determines if the respondents can be categorized as qualified leads. If they are, the same automated module will forward these converted leads to the sales division so that the company can move on to the next step of the operation. CRM Customer Support Just like any other organization, there is no such thing as a perfect business as well. That is why a business must always make room for customers who will submit their grievances and complaints about the goods or services being offered by the company. This concept leads to another concept that it is also equally important, that in which a CRM software must also treat this issue as an essential factor that could make or break a business. Therefore, a CRM Customer Support module is created to make sure that all complaints, questions, and feedback are handled properly and efficiently. This is being addressed by the software through automatic generation of a ticket ID for every complaint, making it easier to track, record, and responded to by the management. Download: CRM Comparison Spreadsheet With this spreadsheet, you will be able to compare the features and details of the top CRM systems. You will be able to compare and evaluate the following CRM business software systems: Microsoft Dynamics CRM, Infusion, Goldmine, Saleslogix, and more… CRM evaluation topics include: Matrix of Features, Price/Licensing, Available Entities/Modules, Network/Hardware Platforms, and more… You will be able to view the pros and cons of these CRM solutions side by side – and compare the strengths and weaknesses of these various CRM systems. This tool was created by CRM experts – and is now available to our readers. Using this Excel spreadsheet tool, you will be empowered to recognize the chief differences between almost 10 of the top CRM systems, including Sage SalesLogix, Microsoft Dynamics CRM, Pivotal, GoldMine, Sage ACT! and more. CRM Comparison Topics include: CRM Features Costs and Pricing (Licensing, etc..) Entities and Modules (e.g. SFA, Marketing, Service, etc) Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more. Network and Hardware (Microsoft, Linux, etc…) NAICS and Industry information ==>Click HERE to Access and Download the CRM Comparison Excel spreadsheet comparison tool<== Free: CRM Pricing Tool for Online vs On-Premise With this spreadsheet tool, you will be able to compare the various price factors in the Online and On-Premise CRM deployment models. This tool addresses various CRM deployment models, including (a) Online vs On-Premise, (b) SaaS vs Licensing and (c) Hosted vs Installed CRM. With this tool, you will also be able to plug in your numbers and compare the results between various CRM implementation options. This tool was created by CRM gold partners – and is now available to our readers. ==>Click HERE to Access and Download the CRM Pricing Comparison Excel spreadsheet comparison tool<==  Comparison Webinar: Microsoft CRM 2011 vs Salesforce.com This comparison between Salesforce.com and Microsoft Dynamics CRM 2011 will assist you in your CRM evaluation. To view the on-demand webinar, click the image below. Locations for CRM Consulting and Training We encourage you to sign up for our CRM Newsletter. We also suggest going directly to websites such as Microsoft CRM, SugarCRM, Saleslogix as well as CRM partners in your area. If you need assistance in finding the best CRM implementation partner in your region, please don’t hesitate to contact us. Simply fill out the form and detail your message in the “Message” field. We have CRM partners in all regions in the United States, including the following cities: Stamford, Connecticut or Boulder, Colorado [audio:http://www.crmsolutioncomparison.com/wp-content/uploads/2011/08/CRM-and-Marketing-Automation.mp3] CRM and Marketing Automation is a post from: Compare CRM Software Systems, Features, Prices and Costs Related Posts:REDO-Why Customer Service is The Most Valuable Service You…