Microsoft CRM Features for the Future Where is Microsoft Dynamics CRM headed? This article, published by Microsoft in August of 2009 brings clarity to the picture. Although some time has passed, fear not. The content is still extremely relevant. In fact it is very interesting to view how much of this vision is already becoming [...]

Microsoft CRM-Statement of Future Direction (in review) is a post from: Compare CRM Software Systems, Features, Prices and Costs