Conflict Decoded Podcast

On Conflict Decoded, we explore why it’s so common for those of us dedicated to social change to get mired in conflict within our teams and organizations and how to break free. Join host Katherine Golub (callingsandcourage.com) and guests as we explore the hidden, painful dynamics that undermine our good work and discover proven practices that can help you show up more effectively and experience more ease and joy in your work. Let’s move beyond frustration and disappointment and get on with our important work!

Appreciation at Work: How to Grow Strengths, Not Toxic Positivity

Research shows that the highest-performing teams give each other about five positive comments for every one negative comment. And yet, when things are uncertain, the stakes are high, and we feel frustrated by others' actions, it can be challenging to focus on what’s good. This week, Lana Jelenjev and I discuss how to restore this balance. We explore: Why focusing on appreciation is so challenging, How to build a habit of celebrating strengths, The connection between naming strengths and sharing our full essence, How to offer feedback without alienating people, The difference between celebrating what’s good and toxic positivity, A strengths-based approach to meeting check-ins, hiring, and performance reviews, And more. If you want a deeper connection with yourself and your important people, more flow at work, and an all-around greater sense of joy, this one is for you. About Lana: Lana Jelenjev is co-founder of the Neurodiversity Foundation and the Neurodiversity Education Academy. She is the co-author of “What’s Strong With You? and “What’s Alive in You?” toolkits for coaches, teachers, leaders, and facilitators to bridge the gap for all neurotypes to thrive. Rooted in the Filipino values of kapwa (seeing ourselves in our shared humanity) and pakikiramdam (deep, attuned sensing), Lana creates spaces for people to reconnect with themselves, with each other, and to witness and appreciate what has always been sacred. She lives in the Netherlands with her husband and two children. Related Episodes: How to Address Harmful Impact with Nonviolent Communication Why Capitalism Makes Us Tense & What to do About It with Donnie Maclurcan Learn More from Lana: Lana’s Website  Neurodiversity Education Academy Neurodiversity Foundation Lana on LinkedIn Lana’s Substack: Refugia 80 Check-In Prompts for Children Learn more from Katherine: Center for Callings & Courage Katherine’s LinkedIn page To receive new episodes along with other nourishment for the fight ahead, subscribe to Love Letters for Changemakers

09-17
49:42

Why Capitalism Makes Us Tense & What to do About it with Donnie Maclurcan

We often blame ourselves for the tensions of modernity. But we can become much more effective—and feel better—when we focus on the root causes of our problems. In this week’s episode of Conflict Decoded, I talk with @Donnie Maclurcan, Co-Founder and Director of Strategy at the Post-Growth Institute. We explore: The difference between capitalist and post-capitalist economies (which will likely surprise many listeners) How capitalism disconnects us from our bodies How that disconnection makes us susceptible to authoritarianism Governance structures that allow for a real circulation of power Simple steps to redistribute money and power away from the accumulative market And more. If you want to feel less guilty and focus more on the root causes of our collective problems, you’ll enjoy this one. About Donnie: Donnie Maclurcan designs frameworks, methodologies and experiences for creative collaboration and collective liberation. These include the Offers and Needs Market, the Post Growth Fellowship, the Post Growth Alliance, and Free Money Day, and an intuitive model for a post-capitalist market economy that builds on what's already working. Donnie lives on Mapuche lands in Patagonia, with his Argentinian wife and their three cats. Learn more from Donnie: Post Growth Institute Post Growth Alliance email alerts Post Growth Institute newsletter Donnie’s LinkedIn page Learn more from Katherine: Center for Callings & Courage Katherine’s LinkedIn page To receive new episodes along with other nourishment for the fight ahead, subscribe to Love Letters for Changemakers.

09-02
01:00:00

Power Literacy 101: The Key to Building Multiracial Multicultural Organizations with Karla Monterroso

If we are to reclaim collective power, redistribute it equitably, and cultivate the multiracial multicultural democracies we long for, we must develop the ability to read power in our institutions and our lives. We must become power literature. In this week’s episode of Conflict Decoded, I talk with the brilliant Karla Monterroso about what power actually is, how the internet and demographic shift are changing it, our relationship to it, methods for distribution of it, and its role in a more just society. About Karla Monterroso: Karla is a strategic power-builder, transformative leader, and coalition architect dedicated to supporting the leadership of multiracial multicultural institutions across sectors. As Founder and Managing Partner of Brava Leaders, she serves as a trusted coach, advisor, and strategist to organizations, social justice leaders, academics, and artists, helping them navigate power dynamics and bridge institutional divides. With over two decades of experience scaling social enterprises, Karla’s work challenges conventional management theories that perpetuate homogeneous power structures, offering frameworks designed for integrated organizations. Hire Karla: Brava Leaders Brava Leaders’ Public Sessions Learn More: Karla on LinkedIn Brava Leaders on LinkedIn The Purpose of Power, by Alicia Garza Receive Love Letters to Changemakers: To receive new episodes to your inbox along with other nourishment for the fight ahead, subscribe to Love Letters for Organizers.

08-19
01:00:45

Imagination is Political: Dreaming Together with Desiree Adaway

We are currently in a collective battle of the imagination. While the power of the 99% may be limited, we grow our power when we reclaim our ability to imagine from dominant narratives. As Desiree Adaway shares in this episode, imagining the world we long for is one of the most powerful and radical acts there is. Even if we do not live to see the fruits of our imagination, the billionaire class does not get to tell us what is possible. We get to be good ancestors. We get to choose what we long for. If you need inspiration and a soothing balm to help you see beyond the confines of our current realities, this is for you. About Desiree Adaway: Desiree Adaway, CEO of the Adaway Group, is a trainer, speaker, and consultant dedicated to intersectional race equity and DEI change work. For over 25 years, she has helped build resilient, equitable, and inclusive organizations across all sectors and educated over 50,000 people on the most crucial issues of our time. She embraces the difficult conversations required to help organizations reduce harm, center equity, and build meaningful relationships while teaching others how to do the same. Desiree supports leaders and teams in upleveling their analysis and skills around identity, power, and institutional inequities that lead to lasting culture, process, and policy change. Connect with Desiree:  Instagram LinkedIn Blue Sky Resources Desiree Recommends: A Great Starter on Time The Cycle of Liberation, by Bobbie Harro The Cycle of Socialization by Bobbie Harro The Adaway Group Resources from Katherine: Your Core Values Practice: to help you imagine and center what matters most to you To receive new episodes to your inbox along with other nourishment for the fight ahead, subscribe to Love Letters for Changemakers.

08-05
57:24

Hospicing Modernity with Giovanna de Oliveira Andreotti

The daughter of Vanessa Andreotti (author of Hospicing Modernity: Facing Humanity’s Wrongs and The Implications for Social Activism), Giovanna de Oliveira Andreotti grew up facing the ongoing predicament of collapse. In this episode, Giovanna shares how facing the reality of collapse no longer destabilizes her. Instead, the wisdom she’s gleaned—and her commitment to inquiry—are helping her to acknowledge reality, notice the ways it manifests within us, and do the hard work of choosing emotional sobriety, intellectual discernment, relational maturity, and responsibility in these times. By acknowledging the ways modernity manifests in each of us, we can begin to compost the aspects of modernity we’ve internalized and create space to transform our relationships with one another, ourselves, the land, and our more-than-human kin. About Giovanna de Oliveira Andreotti: Giovanna de Oliveira Andreotti is a dancer/dance teacher, a member of the Gesturing Toward Decolonial Futures, a certified Warm Data Lab host, and an online course facilitator/coordinator. She holds a Bachelor's degree in Psychology from the University of British Columbia and postgraduate certifications in Climate Psychology and Embodied Social Justice. Currently, she coordinates an inquiry that maps pedagogical practices addressing complexity, complicity, collapse, and accountability. Worksheets: Rude Diagnostic Exercise House of Fear - Want - Entitlement SDMR Compass Needs List Vanessa’s Books: Hospicing Modernity Outgrowing Modernity Learn More From Giovanna & Vanessa: Rewiring for Reality Giovanna on LinkedIn Gesturing Toward Decolonial Futures Hospicing Modernity Online Course Love Letters to Changemakers: To receive new episodes to your inbox along with other nourishment for the fight ahead, subscribe to Love Letters for Changemakers.

07-21
01:00:07

Breaking Free from the Victim Triangle with Heather Plett

Heather Plett—facilitator, trainer, and author known globally for her work in holding space—and Katherine explore how activists often get sucked into the victim - rescuer - perpetrator vortex and how to break free. This model supported Katherine, Heather, and many others to shift from white saviorism to a posture of more true solidarity. Bio: Heather Plett, is the author of the award-winning book The Art of Holding Space: A Practice of Love, Liberation, and Leadership and the recently released book, Where Tenderness Lives: On Healing, Liberation, and Holding Space for Oneself. She is the co-founder of the Centre for Holding Space, international speaker, and facilitator. Her work has been translated into a dozen languages and referenced in such notable publications as Harvard Business Review and Psychology Today, and she has trained people from six continents, both in person and online. Before launching her work in holding space, Heather worked in leadership and communications in government and non-profit organizations. Having spent most of her adult life in Winnipeg, Manitoba, Canada, where she raised her three daughters, Heather has recently moved to Vancouver Island. Heather’s Books: Where Tenderness Lives: On healing, liberation and holding space for oneself The Art of Holding Space: A practice of love, liberation, and leadership Heather’s Courses & Offerings: The Centre for Holding Space Love Letters to Organizers: To receive new episodes to your inbox along with other nourishment for the fight ahead, subscribe to Love Letters for Organizers.

07-08
39:26

How to Center Radical Love in Challenging Times with Shiree Teng

Shiree Teng—community organizer, storyteller, and healer who believes that love and courage will lead the way towards our collective liberation—speaks with Katherine about how to center radical love in our work for change. With a mixture of grace and conviction, Shiree offers guidance for how to align your life with your truth and a fierce love for yourself and others. Without cultivating love for ourselves and each other, we risk only scratching the surface, endlessly circling around the work needed for our shared liberation. A commitment to radical love makes the work rigorous. About Shiree Teng: An immigrant kid who grew up organizing, Shiree Teng has never stopped. For over 35 years, Shiree has worked as a consultant to foundations, nonprofits, and grassroots collectives—leading strategy, measuring impact, and centering the voices of those most impacted by racism and oppression. Shiree's mission is to inspire us to prioritize love as the catalyst for our freedom. She believes that we are worthy and deserving of our liberation and insists that we start with our own radical self-love. Learn About Shiree’s Work: shireeteng.org Read: Measuring Love, Shiree’s First Brown Paper  Healing Love, Shiree’s Second Brown Paper Love Letters to Changemakers: To receive new episodes to your inbox along with other nourishment for the fight ahead, subscribe to Love Letters for Changemakers.

06-25
42:44

The Building Blocks of Secure Attachment with Carmen Spagnola

If we are to survive the current and looming environmental and economic emergencies and grow communities in which we thrive, we need to be able to relate and work together across difference. In this episode, Carmen Spagnola teaches the building blocks for cultivating secure attachment—the ability to help ourselves and others feel safe, seen, secure, and soothed—even with people we’re most challenged by. About Carmen Spagnola: Carmen Spagnola is a Le Cordon Bleu-trained chef turned trauma recovery practitioner, clinical hypnotherapist, and kitchen witch. She is author of Spells for the Apocalypse: Practical Magic for Turbulent Times and The Spirited Kitchen: Recipes & Rituals for the Wheel of the Year. Carmen is host of The Numinous Podcast and founder of The Numinous Network, an online learning and support portal for people healing from trauma through a cross-pollination of somatics, attachment, and nature-based spirituality. Work With Carmen: Carmen’s courses on attachment and Contact Nutrition are included in her membership site, The Numinous Network: carmenspagnola.com/the-numinous-network carmenspagnola.com Read: Spells for the Apocalypse: Practical Magic for Turbulent Times The Spirited Kitchen: Recipes & Rituals for the Wheel of the Year Learn More: Collapse in a Nutshell, Numinous Podcast Episode #161 The Numinous Podcast Instagram TikTok Related Podcast Episodes from Katherine: Six Steps to Self-Resonance with Katherine Golub How Self-Resonance Heals the Brain & Helps Us Discern with Katherine Golub The Neuroscience of Human Connection with Sarah Peyton Healing Intergenerational Trauma, Part One with Francesca Mason Boring Attachment Assessments: Diane Poole Heller’s Attachment Styles Test Your Attachment Styles Over Time Love Letters to Changemakers: To receive new episodes to your inbox along with other nourishment for the fight ahead, subscribe to Love Letters for Changemakers.

06-10
01:03:20

How to Build Collective Power: Good Organizing with Sulma Arias

Show Notes We have good reason to feel scared about what’s happening nationally and globally. And yet, as Sulma Arias, Executive Director of Peoples’ Action, reminds us in this week’s podcast, there are so many incredible opportunities for change in our own local communities. Whether it’s removing lead from the school playground or installing a stop sign where the kids are playing, we often have the most power to create change at home. And when we build relationships with our neighbors, we also build the power to win the next fight and thrive together. Sulma Arias brings a vision and optimism that serves as an inspiring salve for these times. Listen in and gain inspiration for how you might build power toward change in your community. About Sulma: Sulma immigrated to Kansas from El Salvador at the age of 12 and ultimately went on to lead Sunflower Community Action, where she trained organizers and built a base of volunteers to fight for driver’s licenses and tuition access for immigrants and fighting harmful policies during the Kris Kobach era. Sulma worked for (National) People’s Action on national campaigns and strengthening community organizing and also led the Fair Immigration Reform Movement in the fight for immigration reform and against the harmful policies coming out of the Trump administration for years. Sulma took over as Executive Director of People’s Action in 2022 and is leading the charge to build a nationwide Organizing Revival to rebuild and reinvigorate the field of organizing to build community power across the country. Get involved: PeoplesAction.org Read: The Antidote to Authoritarianism Receive Love Letters to Changemakers: To receive new episodes to your inbox along with other nourishment for the fight ahead, subscribe to Love Letters for Organizers.

05-26
38:19

Healing Intergenerational Trauma Part Two with Francesca Mason Boring

In part two of our conversation with Francesca Mason-Boring, we explore how to help well and shore ourselves up for the work of social justice. We discuss how to release demonizing and patronizing ways of seeing each other and approach our work from a strong, clear place, disentangled from the traumas of the past. This podcast is part two to a two-part episode. In Part One, Francesca introduced family systems constellations and its indigenous roots of this methodology. Part Two dives deeper into key principles for transforming conflict in movement work. About Francesca Mason Boring: Francesca Mason Boring, bicultural Western Shoshone enrolled with the Shoshone Paiute Tribes, is an internationally beloved author, teacher, and facilitator of Family, Human & Natural Systems Constellation and Constellation as Ceremony as transformational work. Working with universal indigenous fields in family constellations, Francesca has supported the development of constellations as ceremony, community constellations, and nature constellations.  Walking with the ancestors, Francesca introduces respect, and the incorporation of ancient healing wisdom traditions and ritual in life and systems constellations. Although Family Constellation may be therapeutic, Francesca does not present it as therapy.  She describes this method as “one of the most profoundly beautiful healing paths that can be taken, an extension  of ceremony, a road of indigenous healing.” Learn More: All My Relations Constellations Books By Francesca The Orders of Helping, Bert Hellinger Love Letters to Organizers: To receive new episodes to your inbox along with other nourishment for the work ahead, subscribe to Love Letters for Organizers.

04-09
47:21

Healing Intergenerational Trauma Part One with Francesca Mason Boring

Francesca Mason-Boring, one of Katherine’s most beloved and influential teachers, introduces listeners to family systems constellations, a profound healing modality for transforming intergenerational trauma. This podcast is part one to a two-part episode. In Part One, Francesca shares about the indigenous roots of this methodology, how it can support the healing of collective traumas that can make our work so challenging, and how we might reclaim our relationship with our ancestors. Part Two dives deeper into key principles for transforming conflict in movement work. About Francesca Mason Boring: Francesca Mason Boring, bicultural Western Shoshone enrolled with the Shoshone Paiute Tribes, is an internationally beloved author, teacher, and facilitator of Family, Human & Natural Systems Constellation and Constellation as Ceremony as transformational work. Working with universal indigenous fields in family constellations, Francesca has supported the development of constellations as ceremony, community constellations, and nature constellations.  Walking with the ancestors, Francesca introduces respect, and the incorporation of ancient healing wisdom traditions and ritual in life and systems constellations. Although Family Constellation may be therapeutic, Francesca does not present it as therapy.  She describes this method as “one of the most profoundly beautiful healing paths that can be taken, an extension  of ceremony, a road of indigenous healing.” Learn More: All My Relations Constellations Books By Francesca The Orders of Helping, Bert Hellinger Love Letters to Organizers: To receive new episodes to your inbox along with other nourishment for the work ahead, subscribe to Love Letters for Organizers.

04-09
47:35

How to Make Decisions that Work for Everyone with Miki Kashtan

How do we make decisions that honor everyone’s needs, even in high stakes situations? Katherine explores this question with Miki Kashtan, founder of the Nonviolent Global Liberation community and the creator of Convergent Facilitation. In these times, we need new, revolutionary processes to help us get underneath the surface of our conflicts and listen for what is truly needed. Convergent Facilitation can help us widen the aperture of our imagination, hear the deeper needs beneath the strategies we argue for, and arrive at durable decisions that all coworkers, collaborators or coalition members can feel good about. Miki’s Offerings: Miki Kashtan is dedicated to distributing leadership, power, and vision within all of her offerings, so her work can outlive her. Check out her transformative offerings here: Convergent Facilitation Nonviolent Global Liberation The Fearless Heart Nonviolent Activism for Liberation (monthly coaching calls for activists around the world) Love Letters to Organizers: To receive new episodes to your inbox along with other nourishment for the work ahead, subscribe to Love Letters for Organizers.

03-12
01:00:44

How to Address Harmful Impact with Nonviolent Communication with Roxy Manning

Have you not known whether to speak up when hearing someone make a harmful comment? Wondered how to center the impacted person without causing further harm? Or what to say when you do speak up? If so, I hope you’ll tune in to the latest episode of Conflict Decoded—How to Address Harmful Impact with Nonviolent Communication—with clinical psychologist and Nonviolent Communication trainer @RoxanneManning. Nonviolent Communication (NVC) has been one of my closest allies in learning to speak up as a bystander to harm. This episode offers a basic primer on NVC and a practical exploration of how to use NVC to speak up about harmful impact. Whether you’re brand-new to NVC or a long-time practitioner, if you’re committed to communicating skillfully—especially as a bystander to harm—I think you’ll get a lot out of this actionable, rich conversation. About Roxy Manning, PhD. Roxy Manning, PhD is a clinical psychologist and certified Center for Nonviolent Communication trainer with decades of experience interrupting oppressive attitudes and cultural norms. Dr. Manning has worked, consulted, and provided training across the US and internationally with organizations working to move towards equitable and diverse workplace cultures. She also works as a psychologist in San Francisco serving the homeless and disenfranchised mentally ill population. She is the author of How to Have Antiracist Conversations: Embracing Our Full Humanity to Challenge White Supremacy and the co-author with Sarah Peyton of The Antiracist Heart: A Self-Compassion and Activism Handbook. Dr. Manning also cohosts the podcast, Fierce Compassion with Sarah Peyton. Links to Roxy Manning’s Resources: Roxannemanning..com How to Have Anti-Racist Conversations, by Roxy Manning The Anti-Racist Heart, by Roxy Manning and Sarah Peyton Roxy’s Workshops & Trainings The Fierce Compassion Podcast, with Roxy Manning and Sarah Peyton Resources from Katherine related to Nonviolent Communication & this Podcast: How to Make Skillful Requests (NVC-Style Journaling) Why We Get Stuck & How to Shift Perspective The Neuroscience of Human Connection, Podcast Episode with Sarah Peyton The Emotions Wheel & Feelings List The Needs List Additional Resources: Nonviolent Communication: A Language of Life, by Marshall Rosenberg Say What You Mean: A Mindful Approach to Nonviolent Communication, by Oren J. Sofer

02-18
01:18:11

The Hidden Group Dynamics that Lead to Workplace Conflict with Tracy Wallach

Podcast Intro: Earlier this year, I experienced a conflict in my role as a city councilor that was very hard for me to understand. It was one of those moments that felt very confusing, like what was going on had way more to do with dynamics below the surface, in the group’s unconscious, than it had to do with the actual content we were discussing. In an effort to make sense of things, I discovered the field of systems psychodynamics or group relations. Learning about the topics we discussed in today’s episode—projections, projective identifications, valences, scapegoating, BART (boundaries, authority, role, and task), and more—helped me make sense of what was going on and repair trust in a trying time. Today’s Guest: Dr. Tracy Wallach In this episode of Conflict Decoded, I speak with Dr. Tracy Wallach (PhD, MSW), an expert in systems psychodynamics, about how understanding group dynamics can illuminate the root causes of conflict and pave the way for healthier, more effective teamwork. Tracy is a leadership coach, advisor, trainer, and Senior Lecturer in the Gender, Leadership and Public Policy Program at UMass Boston. She brings decades of experience in helping leaders and teams navigate the complex terrain of human behavior within organizations, offering a perspective that blends psychoanalysis, open systems theory, conflict transformation, and group behavior insights. Tracy’s expertise in systems psychodynamics has guided countless leaders toward self-awareness, clarity, and constructive conflict transformation. In This Episode, We Cover: How to Identify and Address Scapegoating in Teams: Scapegoating happens when a group’s problems are unfairly pinned on one individual, which often masks deeper group issues. Tracy shares ways to recognize when scapegoating is at play—like when a single person is consistently blamed—and explains how to shift focus back to the team’s shared responsibilities. By encouraging open discussions, you can help the group see the bigger picture and avoid the trap of assigning blame to one person. Practical Tools for Discerning Between Projections & Useful Feedback: Projections occur when someone unconsciously attributes their own feelings or traits onto another person, which often creates confusion in conflict. Tracy explains how to discern whether feedback reflects genuine concerns or is actually a projection. She suggests pausing to ask yourself whether the feedback resonates with your self-perception or might reveal the other person’s unresolved feelings. With this clarity, you can approach conflict with empathy and a clear perspective. Using Your ‘Valences’ to Take an Effective Role in Teams We each bring unique tendencies, or "valences," into group settings, often unconsciously stepping into roles that align with our strengths and personalities. Tracy introduces the “role biography” exercise to help you reflect on how these tendencies have shaped your past roles. By visualizing your history within various group settings, you gain insight into the roles that suit you best and can choose where you’ll thrive within your current team. The BART Model: A Guide to Clarifying Roles and Resolving Conflict: The BART model (Boundaries, Authority, Role, Task) is a powerful tool for creating role clarity and cohesion within teams. Tracy recommends starting with a shared understanding of the group’s mission and task, then discussing roles with team members to align expectations. This model helps prevent misunderstandings and gives teams a structured approach to resolving conflicts rooted in role confusion. Episode Highlights: "Once we understand how unconscious patterns affect group behavior, we can bring new awareness to our teams, helping to unlock healthier ways of relating." "Often, our struggles in conflict have less to do with individual behavior and more to do with unresolved dynamics in the group as a whole."

02-04
54:11

Staying Soft With Each Other While Growing Strong Movements with Dara Silverman

Episode Intro Somatics practitioner and anti-racist trainer, Dara Silverman, reminds us this week that to build strong movements, those of us who are committed to bringing forth a world in which all peoples’ needs are met, will need to offer ourselves and each other softness in these times. When we write people off, point fingers in blame, and narrow our tent, our movements grow smaller and lose. To build movements with the capacity to win, we must call each other in with fierce compassion. We must build relationships around what we care about, day in and day out, not just during election season. We must be in community, listen to our neighbors, and build relationships with the people we disagree with. When we do this, we expand the possibility of bringing forward the world we long for. I hope so much that you’ll take solace in this episode and find inspiration here for the time ahead. Guest Bio: Dara Silverman is a white, queer, Jewish consultant, somatic coach, and trainer with twenty-five years in with organizations and movements for social, racial, economic and gender justice. She leads embodied leadership trainings for racial justice organizers through Embodying Racial Justice. She is based in Beacon, NY where she grows eight kinds of berries. Resources and Links Dara Silverman’s Work Dara Silverman: darasilverman.com or follow on Instagram @dara_silverman Opening to Freedom: Year-long program for white racial justice leaders and organizers in the pacific Northwest- info and application for 2025 here. Centering Practices Dara’s Centering Practice: Practice Here Somatic Practices for Social Change (My video library, which includes the centering practice we talked about) Related Episodes The Social Change Ecosystem Map, Conflict Decoded episode with Deepa Iyer Referenced Resources Karen Horney- Visions of the Self Embodiment Institute Daniel Hunter Resources: 10 Steps for Staying Grounded and Prepared Now That Trump Has Won What if Trump Wins?: Interactive game by Daniel Hunter Dean Spade: Mutual Aid: Building Solidarity During This Crisis Alicia Lieberman Jason Crandall, yoga teacher- short practice, every day Joshua Kahn Russell and Michael Strom: Healthy Group Accountability: Learning How to Learn, Briana Herman-Brand: From Rupture to Repair Dante King: Diagnosing Anti-Blackness- Concepts on white solidarity language Piper Anderson: Building a Culture of accountability Patrice Cullors: An Abolitionist’s Handbook Co-LAB Collective: Leadership by Monica Dennis, Maura Bairley, and Viveka Chen, focusing on social justice and coalition building. Loretta Ross: TED Talk on “Calling In” as opposed to “Calling Out” Somatic Resources: Strozzi Institute Generative Somatics BOLD (Black Organizing for Leadership and Dignity): Somatic training organization for Black organizers. Politics of Trauma by Staci K. Haines

01-21
59:22

How to Deliver Hard-to-Hear Feedback with Heather Younger

Does someone in your workplace, community, or another realm of your life frustrate or disappoint you? Do you want to know how to give them some feedback without damaging the relationship? I recently found myself in a situation like this, and my podcast guest this week, Heather Younger, organizational culture strategist and leading expert on active listening at work, reminded me of exactly what I needed to hear— When we invest attention in showing people we care about them and that we have their backs, they’re far more apt to listen when it comes time for us to tell them something that may otherwise be hard to hear. I put her advice to the text a couple days later, and I was delighted how well my feedback landed. If you want some support in delivering potentially hard-to-hear feedback, I hope you’ll listen to this week’s episode of Conflict Decoded—How to Deliver Hard-to-Hear Feedback. Show Notes How to Deliver Hard-to-Hear Feedback with Heather Younger Is there someone in your workplace, community, or family who’s been frustrating or disappointing you? Do you wish you could let them know their impact without damaging your relationship? I recently found myself in a situation like this, and my podcast guest this week, Heather Younger reminded me of exactly what I needed to hear— When we invest attention in showing people that we care about them, they’re far more apt to listen when it comes time for us to tell them something that may be hard to hear. Our Guest: Heather Younger In this week’s episode of Conflict Decoded—How to Deliver Hard-to-Hear Feedback—I interviewed Heather Younger, founder & CEO of Employee Fanatix, leading employee engagement and consulting firm, highly sought-after keynote speaker, an organizational culture strategist, and expert on active listening at work. Drawing from her personal experiences as the only child of an interfaith and interracial marriage and backed by research relevant to what’s happening now, Heather is committed to inspiring leaders and team members to flex their empathy muscles and master the art of active listening to ensure everyone including prospects, customers, and employees feels valued, heard, and supported. She is a two-time TEDx speaker, bestselling author, podcast host, and a trusted contributor to leading news outlets. To learn more about Heather’s work, visit heatheryounger.com. Katherine’s Key Takeaways: 1.  The Pre-Work Really Matters: When we demonstrate care, respect, and support for someone over time, it becomes far easier to let them know when they’re having a hurtful impact. When they know you care, they’re likely to want to hear what you have to say. Demonstrating this care doesn’t have to take a lot of time. It’s the little things that count: Checking in about their health Thanking them for their positive contribution Making eye contact Saying hello The more we invest in the little moments, the easier the challenging moments become. 2.  The Conversation Deserves Time: Rather than giving feedback in front of other people during a meeting (which can quickly lead to defensiveness!), take the conversation offline. Take time to center yourself and process what you want to say. Then, ask the person for time to talk. Choose a time when you can both give your full attention. Likewise, anticipate that the other person may need time to process your conversation before acting on your feedback. And if someone gives you hard-to-hear feedback, let them know that you need some time to process and plan a time to come back. 2.  The Frame Matters. Before delivering feedback, take time to reflect on what the other person cares about and how they process information. Do your best to frame your feedback in a way that takes this information into account. For example, if they’re a numbers person, see if you can speak in numbers. If they value efficiency, see if you can speak to the energy their actions take.

01-07
54:24

How to Stop Fighting Each Other and Start Fighting the System with Denise Padín Collazo

In this episode of Conflict Decoded, I sit down with Denise Padín Collazo, a veteran leader in grassroots organizing and author of Thriving in the Fight: A Survival Manual for Latinas on the Front Lines of Change. Together, we dive into the heart of what it takes to build a better world without tearing each other down. Denise shares her insights on recognizing habitual responses to stress, setting boundaries, and the transformative power of rest for leaders committed to social justice. We also tackle the often-overlooked role of anti-Blackness in social movements and explore how to approach conflicts constructively so that our energy stays focused on the bigger fight—the systemic issues affecting our communities. Whether you’re a seasoned activist or new to organizing, Denise’s wisdom on thriving, connecting, and leading with compassion offers practical guidance and inspiration for the journey ahead. Show Notes How to Stop Fighting Each Other and Start Fighting the System Podcast Introduction: If the last month has made anything clear to those of us who believe that a better world is possible, it’s that we have our work cut out for us. We have a fight ahead. Yet, a big part of why we’ve yet to achieve our vision of a just world is that we too often confuse fighting each other with fighting the system. To win our collective fight, we must learn to stop seeing each other as the targets and focus our anger on the root causes of systemic issues. This week on Conflict Decoded, I talk with Denise Padín Collazo, who knows this well. Today’s Guest: Denise Padín Collazo Denise Collazo is a veteran leader in building grassroots power in the U.S. For over twenty-five years, she has been a central figure in the nation’s largest organizing network of faith and spiritual communities. In 2021, she wrote the award-winning Thriving in the Fight: A Survival Manual for Latinas on the Front Lines of Change, a love letter to Latina leaders, reminding them (and the rest of the world) of their power and unique role in the fight for social justice. She’s now the inaugural executive director of the Fund to Build Grassroots Power. In our conversation, Denise and I explore how to understand our habitual responses, identify what truly brings us alive, and organize our lives to honor our energy. We discuss dismantling anti-Blackness, parenting teenagers and adults, finding joy in the fight, and much more. Episode Highlights: Our Habitual Responses to Conflict: "My default response to stress or frustration was often anger. It’s like if you can only play middle C on a piano—it’s one note—anger, anger, anger… So how do you let that mask go that served you so well so long ago? What got you to this point is not always going to be the thing that gets you to the next place in your life." What Thriving Looks Like: "Everyone has an image of what thriving looks like. When people describe it, their entire demeanor changes—they get happy, excited, and smile. That's the kind of leadership that we need. We need passionate, energized leadership for this moment and for the moments that will come." Prioritizing Rest & Sleep: "Being hopeful and positive is hard when you're exhausted, sick, or sleep-deprived. A big antidote to burnout and hopelessness is rest and sleep. Our body tells us what it needs, and sometimes we ignore it…" Setting Boundaries & Thinking Creatively About Time: "The most helpful definition of boundaries has come from Prentice Hemphill, who describes a boundary as 'The space between you and me that allows me to love both you and me.' I’ve wrestled with this for years… There are ways we can think more creatively about our time, remembering its value, taking a hard look at what we’re doing, and asking, 'Is this really necessary? Do I need to be in this meeting?'" Resources Mentioned: Connect with Denise: denisecollazo.com | linkedin.com/in/denisecollazo

12-17
52:14

The Benign Neglect of Teams (& What to do About it) with Bennett Bratt

SHOW NOTES Our teams arguably offer our biggest lever for social change. And yet, teams are vastly ignored. In our conversation this week, Bennett Bratt, a team coach with over thirty years experience supporting teams, shares his personal mission—reversing the benign neglect of teams. If you find yourself struggling with frustration in your teams or a nagging sense that your team could be better—especially if you lead a team in your workplace or community—I hope you’ll listen in. Our Guest: Bennet Bratt Bennett Bratt is the founder and CEO of Team Elements, a coaching and consulting firm that focuses on helping leaders and teams get to their most insightful conversations as quickly as possible through ownership and participation. With over 30 years of experience, Bennett has helped teams across industries achieve extraordinary results through authentic, impactful conversations. He’s also the author of The Team Discovered: Dialogic Team Coaching, where he shares his approach to team coaching and how this service can help people thrive. Katherine’s Key Takeaway: You and your team are worth the time. For those of us who feel under immense pressure to get shit done, I appreciate Bennett’s reminder to look for the littlest moments of connection. He says: “I think the hardest thing that teams need to do at the beginning is to believe that they're worth taking the time. You're worth taking five minutes at the beginning of a meeting to check in and just see how each other are doing. You’re worth taking ten minutes at the end of a meeting to say—How did this go? When did we do well, and when did it feel off? It's worth taking one day next month to answer a few simple questions. What clarity do we need? How are we meeting the needs of the people outside of this team who rely on us? Do we know each other well enough to actually trust each other to a degree where we can collaborate well? Do we like the vibe here? What could we change? When we take the time to actually ask each other really good, solid, curious questions and listen well, it’s amazing what can get unpacked. Every moment is an opportunity for us to be with somebody, see and hear them, have compassion, put aside judgment, and try to create abundance rather than scarcity.” I invite you to consider this idea that you and your team are worth taking a few extra minutes to connect with each other. Then ask yourself these questions: Is there someone on your team who you need to check in with? Is there someone who you might send a quick text to—letting them know you’re thinking of them, that you hope they feel better, that you’re grateful for their support? How might you add ten minutes of connection to an upcoming meeting to get to know each other better and show each other care? Go send that text, make that call, write that email. It only takes a few minutes, but this time is key for building the relationships we need in order to thrive and be truly effective. We talked about much more than this in our conversation (of course!). So if your team has been benignly neglected and could use some extra care, I hope you will listen in. You’re worth it! In love and solidarity, Katherine P.S. Do you know a team that might benefit? Largely inspired by meeting Bennett Bratt months ago, I’ve decided to add team coaching to my toolkit. Team coaching is a process whereby a coach supports a team to transform conflict, strengthen their relationships, make good decisions, stay accountable, achieve their goals, and develop skills they need to continue working effectively together into the future. Instead of just working with a single leader, a team coach supports the entire team to succeed. Click here to learn more: Team Coaching. As part of my training, I'm looking for two more teams who would like to receive a few free team coaching sessions. This is a fantastic opportunity to receive some free support (a...

12-03
58:54

White Women Cry & Call Me Angry by Dr. Yanique Redwood with Jill Poklemba

In this episode, I’m joined by Jill Poklemba in an honest conversation inspired by Dr. Yanique Redwood’s White Women Cry & Call Me Angry. We get into the messy and uncomfortable realities of whiteness in social justice spaces—how it shows up in ways white people don’t always notice, and how terms like “progressive” can sometimes do more to mask internalized racism than reveal it. Jill and I explore the ways white women unintentionally use vulnerability as a way to deflect, making it harder to be called out and, ultimately, to become effective accomplices. We also talk about reclaiming real connection, breaking free from old, unhelpful roles like the “Rescuer” or “Victim,” and the deeper work of showing up fully for racial justice. If you’re a white person committed to dismantling racism, I hope this conversation will offer space for reflection, camaraderie, and inspiration.   SHOW NOTES Earlier this year, I reached out to Dr. Yanique Redwood, racial justice strategist and author of White Women Cry & Call Me Angry, inviting her to join me on my podcast. Her personal recounting of the dismissals and hurt she experienced from White women in the philanthropy sector moved me, and I wanted my listeners to learn from her. She shared that she’s focused on supporting Black women now but asked if I’d be willing to talk with a White woman about her book—a mini-book club of sorts. I said yes, of course. This week’s episode with Jill Poklemba—development, public policy, and communications specialist with over twenty years in the social change field—emerged from there. If you’re a white person, grappling with how to do your part to dismantle racism, within yourself and in the world, I hope you’ll tune in. In this intimate conversation, we talk about: The trauma of becoming White and being separated (hundreds of years ago) from our indigeneity Why reclaiming relationship with each other is key to healing Why calling ourselves progressive can be a form of gaslighting How white women wield their vulnerability as a weapon to shut down criticism, and how this makes it harder to call us out The Rescue Triangle (Rescuer - Victim - Perpetrator) and how to get untrapped As well as all sorts of steps we can take to dismantle both internalized racism and systems of white supremacy out in the world. I hope you’ll listen. (And buy the book! White Women Cry & Call Me Angry.) And I hope (especially if you’re a white woman!) you’ll stay with me in the struggle. Because as former slave and civil rights leader Frederick Douglass wrote and Dr. Yanique Redwood shares in her book: “Those who profess to favor freedom and yet deprecate agitation are people who want crops without plowing the ground. They want rain without thunder and lightning. They want the ocean without the roar of its mighty waters. The struggle may be a moral one or it may be a physical one, or it may be both moral and physical, but it must be a struggle.” Bios Dr. Yanique Redwood is an author, speaker, racial justice strategist, and facilitator of intimate spaces that center care and connection among Black people and people of color. In August 2023, she self-published her first book White Women Cry and Call Me Angry: A Black Woman’s Memoir on Racism in Philanthropy. She is also the founder of Collective Work, a consultancy devoted to helping organizations answer the question: What liberatory practices can we collectively cultivate so that our strategy is powerfully and authentically executed? She lives in Washington, DC but spends most of her time in Montego Bay, Jamaica. Jill Poklemba has worked in public policy and human services for over 20 years, with the last 15+ years spent working for several different non-profit organizations in New York City, focusing on fundraising and communications. In that time, she has been driven by a focus on dismantling systems of oppression built by the culture of white supr...

11-12
01:10:57

Navigating Difficult Leadership Decisions with Shalini Bahl

One of the hardest things about being a leader is needing to make choices that will make someone you care about mad, no matter what you do. My guest for this week’s episode of Conflict Decoded, former Amherst, MA, town councilor and mindfulness teacher Dr. Shalini Bahl, knows this dynamic well. As Shalini shares in our conversation, to make wise decisions and move through challenging dynamics in our workplaces and communities, we need practices that help us shift perspective. We need support to help us shift from feeling threatened to facing a place of calm, compassion, and curiosity within. When we develop the ability to recenter ourselves, even when others project angry feelings or comments at us, we can expand our perception and develop more creative solutions to complex challenges.   SHOW NOTES Navigating Difficult Leadership Decisions with Shalini Bahl One of the hardest things about being a leader is needing to make choices that will make someone you care about mad, no matter what you do. One of the reasons we find ourselves in situations like this is that the predicaments we face nowadays are incredibly complex, with complex roots, requiring complex responses. And yet, the choices we face are often far too simplistic—yes/no, either/or. My guest for this week’s episode knows these predicaments well. Dr. Shalini Bahl Dr. Shalini Bahl is a former town councilor in Amherst, MA, town councilor and an award-winning author, researcher, and certified mindfulness teacher. As the Founder of Know Your Mind LLC, she blends timeless wisdom with insights from neuroscience and psychology to develop evidence-based mindfulness solutions for businesses, educators, and political clients. With over 15 years of experience and a background as an entrepreneur, business professor, and elected municipal leader, Shalini empowers individuals to disrupt default thinking and live with greater choice, purpose, and impact. A Shift in Perspective As Shalini shares in our conversation, to make wise decisions and move through challenging dynamics in our workplaces and communities, we need practices that help us shift perspective. We need support to help us shift from feeling threatened to facing a place of calm, compassion, and curiosity within.   When we develop the ability to recenter ourselves, even when others project angry feelings or comments at us, we can expand our perception and develop more creative solutions to complex challenges. Summary In this episode, mindfulness expert Dr. Shalini Bahl explores how mindfulness practices and compassionate leadership can transform conflict resolution and decision-making in both personal and professional life. Drawing from her experience as a town councilor, Shalini shares insights on navigating complex issues like environmental policy through mindful decision-making. She explains the importance of using curiosity and self-compassion to manage conflict and build understanding between opposing perspectives. Shalini highlights how mindfulness meditation helps leaders avoid binary thinking and instead embrace the complexity of problems, fostering more thoughtful and equitable solutions. Listeners will also learn practical techniques to apply self-awareness, emotional intelligence, and compassion in challenging situations. Shalini’s approach emphasizes the integration of mindfulness both on and off the mat, offering listeners actionable tools to cultivate inner calm and clarity in their daily lives. Key Topics: Mindfulness in leadership: How mindfulness guides effective decision-making The role of compassion in leadership and conflict resolution Practical mindfulness exercises for changemakers and leaders Self-compassion practices for recovering from mistakes and maintaining resilience Applying emotional intelligence to navigate difficult decisions How to foster empathy and understanding through curiosity

10-29
55:31

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