Cutting Through The Noise

Welcome to our panel discussion on "Crafting Excellence and Inspiring Brilliance: The Future of Hairdressing with Holistic Salon Service." We're joined by the CPR team to explore the future of salon experiences.A holistic salon turns each visit into a rejuvenating journey, combining technical mastery, team culture, and efficient systems for a personalized, premium service. Our panelists share their top tips for enhancing team dynamics and staff wellbeing, boosting productivity and morale.We tackle industry challenges like recruiting new team members and managing last-minute cancellations, showing how a holistic approach offers practical solutions. For client engagement and retention, holistic practices make a big impact, with our experts sharing effective follow-up strategies and retention methods.For salon owners aiming to grow, we recommend integrating the incredible resources from The Circle Hub and online tools, discussing digital marketing and AI to future-proof the industry. The group discuss transitioning to holistic salons, emphasizing self-defined success, implementing systems with a coach, removing business barriers, and creating an inspiring vision.Subscribe to Cutting Through The Noise for more insights and share this episode with fellow hair professionals. Please stay connected with our panellists to follow the holistic journey!SOCIAL CHANNELS• CPR Instagram: www.instagram.com/cprhair/• CPR Facebook: www.facebook.com/cprhair/• The Circle Instagram: www.instagram.com/thecircle_cprhair/• The Circle Facebook Community Group: www.facebook.com/groups/CPRTheCircle/• CPR TikTok: www.tiktok.com/@cprhairWEBSITES• CPR Hair: www.cprhair.com• The Circle: www.the-circle.cprhair.com• Holistic Salon Service: www.holisticsalons.com• Education Hub: https://www.the-circle.cprhair.com/education

In this episode, we are thrilled to have Melissa Chandler, the esteemed owner of Bespoke Hair Artistry, a luxury hair salon renowned for its exceptional service and commitment to fostering a healthy work-life balance for its team.Melissa Chandler, fondly known as Mel, is the visionary owner of Bespoke Hair Artistry. Under her expert guidance, Bespoke has become synonymous with luxury and top-tier hair services. Mel’s deep passion for hair, combined with her keen understanding of the industry's demands, has enabled her to create a thriving environment where top stylists and hair experts excel both professionally and personally. Bespoke Hair Artistry not only delivers cutting-edge hair services but also champions a supportive and balanced workplace, ensuring that each team member feels valued and motivated. This unique approach has cultivated a loyal and satisfied clientele, setting Bespoke apart in the world of luxury salons.Episode Highlights:Mel's journey and inspiration for starting Bespoke Hair ArtistryThe importance of a healthy work-life balance in the beauty industryHow Mel fosters a supportive and motivating environment for her teamThe impact of a positive workplace on client satisfaction and business successTips for other salon owners looking to create a balanced and thriving workplaceDon't miss out on the valuable insights shared in this episode! If you enjoyed our conversation with Mel and want to stay updated on future episodes, make sure to subscribe. Share this episode with fellow beauty industry professionals and friends who might find Mel's story as inspiring as we did.Stay connected with Melissa Chandler and Bespoke Hair Artistry on social media for more tips and inspiration:Instagram: @bespoke.hair.artistryFacebook: Bespoke Hair ArtistryWebsite: www.bespokehairartistry.com

Empowering men to look good, feel good, and be good by tackling hair loss with innovative, healthy solutions.Introduction:Mo and Ash, co-founders and dynamic innovators behind Dense Hair.Focus on creating groundbreaking products for men experiencing hair loss.Mission: Helping men regain confidence by providing effective, health-conscious solutions.The Dense Legacy:Overview of Dense: Renowned for excellence in hair loss treatments.How Dense cutting-edge technology and customer-centric approach set a new industry standard.Success stories and positive outcomes from clinic treatments.Innovative Products and Solutions:Description of Mo and Ash's flagship products.Unique selling points: Efficiency, health-focused ingredients, and user-friendly applications.Real-life testimonials and case studies showcasing product effectiveness.Healthy Hair Loss Solutions:The importance of addressing hair loss with health-conscious methods.Comparison with traditional treatments: Benefits and drawbacks.Insight into the development process: Research, testing, and refinement.Customer Experience Revolution:How Mo and Ash prioritize customer satisfaction and experience.Personalized treatment plans and aftercare support.Use of technology to enhance client interactions and outcomes.Behind the Scenes:Mo and Ash’s entrepreneurial journey: Challenges, breakthroughs, and key learnings.The passion and dedication driving their mission to solve hair loss problems.Future vision: Expanding their product line and global reach.Q&A Session:Answering common questions about hair loss and treatment options.Tips for maintaining healthy hair and preventing hair loss.Interactive segment with audience questions and expert advice.Closing Thoughts:Encouragement for men to take proactive steps in addressing hair loss.Emphasis on the mantra: Look good, feel good, be good.Final words of inspiration.Key Takeaways:Empowerment Through Innovation: Mo and Ash’s products empower men to confidently address hair loss with effective and healthy solutions.Health First Approach: Emphasis on safe, health-conscious methods in all treatments.Customer-Centric Philosophy: Exceptional customer experience and personalized care are at the heart of their success.Contact Information:Website: Dense Hair ExpertsSocial Media: @densehairexpertsThis episode offers valuable insights into the world of hair loss treatment, championed by Mo and Ash, who are dedicated to helping men look good, feel good, and be good.

Sharlene Lee’s reputation in the Australian hair industry precedes her wherever she goes. Her zestfor style, infectious positivity, and understated savvy for leading salon industry business trends havetruly set her apart from her peers. With 30 years of experience as a salon owner, Sharlene’scrowning achievement lies in her two successful salons within the Circles of Hair group, Perth’sleading hair destinations - Circles of Hair - Subiaco and Circles of Hair - Fitzgerald.Most recently named Australian Hair Industry Awards Salon Director of the year, as well as takinghome Salon Business of the Year for 2023. Sharlene has a proven track record winning consecutivebusiness awards year after year for salon and business excellence. Her powerful blend of benchmarkcustomer service and innovative work within the digital and automated marketing space sees hercontinue to excel and lead the industry.Engaging. Inspiring. Encouraging. Uplifting.Sharlene thrives to succeed while inspiring and empowering her team of over 50 bright, ambitious,and leading stylists to reach their potential. She has appeared in media including The Journal,Hairbiz, Instyle, Elle, Girlfriend, MTV, Pop Sugar, Who, Nova, Perth Now, Teen Vogue, Cosmopolitan,Pedestrian, Refinery29, W Magazine, Spirit Radio, The West, Marie Claire, Bustle, StyleCaster, andElite Daily.Sharlene’s passion, energy, and enthusiasm for the industry cannot be understated. A salon ownerfor over 30 years, Sharlene has built a successful business brand and culture through her creativityand insatiable drive for ongoing growth. Her infectious personality and ability to develop andempower her staff to reach their own potential cannot be understated. With a staff of over 50stylists and in the process of extending her second location and business to the already expandedSubiaco location, her dedication to the industry is an inspiration.Sharlene has a zest for style and understated savviness for leading salon industry business trends.With over 30 years of experience as a salon owner, Sharlene has successfully expanded her Circles ofHair brand into two of Perth’s top salons. Named Salon Business of the Year for 6 consecutive years(2023, 2022, 2021, 2020, 2019, and 2018) Sharlene strives for success while inspiring andempowering her team of over 50 bright, ambitious, and leading stylists to reach their potential. Herculture of creativity and insatiable drive for ongoing growth is rivaled only by her infectiouspersonality and her dedication to the business; whilst her passion for Crossfit keeps her energizedevery day.Connect with Sharlene through the following:Circles of Hair InstagramCircles of Hair TikTokSharlene InstagramSharlene TikTokHair Festival info: https://hairfestival.com.au/education-sessions/loreal-pro-connect/Shadowing Program Link: https://circlesofhair.com.au/shadowing-program/

In this episode, we dive deep into the inspiring journey of Caterina, a seasoned professional in the salon industry. Caterina shares her raw and honest story of how she has managed to thrive and evolve in a competitive field. Her experiences and insights offer valuable lessons for both aspiring and established salon professionals.1. Early BeginningsCaterina's introduction to the salon industry.Challenges faced as a newcomer.Initial motivations and inspirations.2. Building a ClienteleStrategies for attracting and retaining clients.The importance of building relationships.Handling difficult clients and situations.3. Navigating Industry ChangesAdapting to new trends and technologies.Overcoming the challenges of industry evolution.Staying relevant in a fast-paced environment.4. Personal Growth and ResilienceOvercoming personal and professional obstacles.Maintaining passion and enthusiasm over the years.Work-life balance and self-care tips.5. Lessons LearnedKey takeaways from decades of experience.Advice for young professionals entering the industry.The importance of continuous learning and improvement.6. Future OutlookCaterina’s vision for the future of the salon industry.Emerging trends to watch out for.How to prepare for upcoming changes and opportunities.Connect with Caterina@headingouthair@caterinadibiaseSubscribe to our podcast for more inspiring stories from industry leaders. Leave a review and let us know what you think about Caterina's story. Follow us on @cuttingthroughthenoise.podcast for updates and behind-the-scenes content.

Join this mini episode to hear the latest podcast announcement from Stephanie and Hayley. Stay tuned and make sure you "follow" the podcast to be up to date on all the latest news from CUTTING THROUGH THE NOISE.

In this episode, Hayley Mears and Sheridan Rose Shaw from Mama West Salon in Melbourne sit down to chat about the rapid growth of her business and how she has managed to defy the current economic market with new and innovative approaches to the hair business. Sheridan has a very raw and authentic story to share and brings ALL THE FEELS to this episode. Be inspired by Sheridan's positive outlook and passion for change. To get follow Sheridan and Mamma West follow these links here:https://www.instagram.com/sheridanroseshaw_mamawest/https://www.instagram.com/mamawest_/

In this episode, Hayley Mears In Awe Salon and In Awe Education owner Megan Evans. Megan beams infectious positivity and good vibes, and in this episode, she shares her views on the structure and framework salons need to provide for apprentices to keep them in the industry. Training and education is very much Megan's "why" and as both a salon owner and educator her focus is on the future of the industry.  Her career story shows us all how we can wear so many different hats in our lifetime as a hairdresser and draw so many wonderful and unique experiences from all aspects of our career.To get involved you can contact Megan herehttps://inawesalonofficial.com.au/https://www.facebook.com/InAweSalon/https://www.instagram.com/inawesalonhttps://linktr.ee/inawesalonhttps://inawesalonofficial.com.au/in-awe-shop/PURCHASE YOUR APPRENTICE TRAINING GUIDE HEREhttps://inawesalonofficial.com.au/product/apprentice-training-guide-pdf/

Welcome to an emotionally charged episode of "Cutting through the Noise." Today, we are honoured to sit down with CJ Morello, the resilient owner of A.H Salon in Newtown and Emma Dean Salon in Rozelle. CJ takes us on a deeply personal journey, balancing the bustling world of managing Sydney salons and the complexities of raising two children diagnosed with level 3 Autism.The Balancing Act:CJ provides a candid look into the challenges of managing two thriving salons in Sydney. Discusses the demands of the salon world and the resilience, dedication, and commitment to excellence required to navigate its complexities.Life Beyond the Salon:Beyond the glitz and glamour, CJ's life takes a poignant turn with his two children, Maddox and Ada, both diagnosed with level 3 Autism. Opens up about the unique challenges his family faces and the profound impact on daily life.The 100-Year Plan:CJ shares his visionary approach to parenting, crafting a 100-year plan for his children's well-being. This heartfelt commitment ensures Maddox and Ada will always be safe, secure, and supported throughout their lives, offering hope to families facing similar circumstances.The Power of "Why":Central to CJ's success is his profound understanding of "why." Emphasizes the importance of having a purpose beyond professional achievements, driving him to excel in both personal and business life.Giant Steps: A Lifeline:CJ recounts the pivotal role played by the Giant Steps Autism School, reshaping the dynamics of their entire family. Describes how the school became a beacon of support, providing essential tools and strategies for managing the unique needs of children with Autism.Triumph Over Challenges:Despite the challenges, CJ's story is one of triumph and resilience. Sheds light on the coping mechanisms developed by his family, emphasizing the importance of self-regulation techniques learned through the support of Giant Steps.Tune in to this deeply personal narrative as CJ Morello offers a glimpse into the intricate tapestry of his life. This episode serves as an inspiring testament to the power of determination, purpose, and the unwavering love of a devoted father.Subscribe, share, and join us on this extraordinary journey of "Navigating Life's Harmony" and “The Power of Why”  #AutismAwareness #SalonLife #ParentingJourney Join CJ in a special one day look-and-learn event where Australia's hair industry leaders raise money for children with Autism. Access this poster to check the details or message A.H. Salon for inquiries!Tickets on sale now!https://www.instagram.com/a_h_salonDisclaimer:The views and opinions expressed in this podcast are those of the host and guests and do not necessarily reflect the official policy or position of Cuttingthroughthenoise.

In this episode, Hayley Mears chats to 2015 Australian of the year 2022 WA Local Hero Craig Hollywood, the founder of Short Back & Sidewalks (SBSW).This dynamic not-for-profit organisation provides haircuts, free of charge and free of judgment to people experiencing homelessness and poverty. To date, they have delivered over 10,000 haircuts, 17,000 positive connections and over 420,000 hours of community-building time by over 150 volunteers. SBSW partner with experienced homelessness service providers to deliver our value-add services regularly in capital cities around Australia, with Perth being our largest operation.To get involved you can contact craig and the team herehttps://www.shortbackandsidewalks.comhttps://www.instagram.com/short_back_and_sidewalks/https://www.facebook.com/shortbackandsidewalks

Bridging the Divide – Perspective on the Salon Industry EvolutionIntroduction:In this episode, we sit down with Tom, the visionary behind Same Same But Different, a salon that not only stands out for its creative prowess but is also at the forefront of redefining the traditional salon model. Tom, named Australian Men’s Hairdresser of the Year, shares his insights on the evolving salon industry and his unique approach to navigating the challenges, particularly in relation to freelance hairstylists.The Great Divide:Tom opens up about the evident divide within the salon industry, especially the dynamic between traditional salons and freelance hairstylists. He sheds light on the challenges and opportunities that this division presents and why addressing this issue is crucial for the industry's future.Creating a New Model:Tom shares his innovative approach to bridge the gap, discussing the new salon model he has created for Same Same But Different. This model not only adapts to the changing landscape but also provides a space for freelance hairstylists to thrive within the structure of a salon. Tom's vision is not just about running a salon; it's about creating an ecosystem that fosters collaboration and inclusivity.Tom's Take on Solutions:Delving into the solutions the industry needs, Tom discusses his perspective on what can save it from further division. From embracing a more collaborative mindset to adopting flexible salon models, Tom provides his insights into how the industry can evolve to meet the demands of the modern world.Same Same But Different's Role:Tom emphasizes how Same Same But Different is not just a salon but a living example of a solution to the industry's challenges. He discusses how his team, united by shared values, has played a pivotal role in creating an environment that accommodates diverse talents and approaches.Conclusion:In this thought-provoking episode, Tom challenges conventional norms within the salon industry. His insights on the great divide and his proactive approach to create a new model serve as a beacon for others navigating this changing landscape. Tom's take on solutions not only sparks conversation but invites industry-wide reflection on the steps needed to save and revitalize the salon experience.Connect with Same Same But Different:Instagram @samesamebutdifferent.salonDisclaimer:The views and opinions expressed in this podcast are those of the host and guests and do not necessarily reflect the official policy or position of Cuttingthroughthenoise.

Welcome back to a brand new season of Cutting Through the Noise. In episode one for 2024 Hayley Mears is joined by Renée Meredith Day, the Member Growth Manager from Salon Lane.This discussion goes deep into why the Salon Lane culture has been so successful in the Hairdressing Co-Working space.Renée explains why freelancers across Sydney and Brisbane and loving the salon suite offering and are using the space to launch their independent businesses with Huge success. With 70% of our industry now working as ‘Solo Operators’, there has never been a better time to understand how being self employed and embracing the co-working salon space can elevate your professional reach and increase your lifestyle and flexibility.Salon lane offers single-chair spaces as well as private rooms and booths. They handle retail and colour stock so you don’t have to OR you can bring your own.With more locations popping up, this is a space to watch.https://salonlane.com.au/https://www.linkedin.com/in/ren%C3%A9e-meredith-day-97a838a5/https://www.instagram.com/salon.lane/https://bio.link/salonlane

In the final podcast for 2023, Hayley and Steph explore the changing landscape and the observations of all things across the hairdressing industry. in addition to sharing their learnings and takeaways from the wide range of guests on Cutting Through the Noise, they also want to know what you want more of in 2024.Please share your thoughts and commentary on industry changes, supply chain, profitability, the shift to stylists working independently and the cultural changes and impacts we have experienced post-pandemic across mental health and wellbeing.Here are some resources we mentioned in the podcast.Previous episodes can be accessed here:https://rss.com/podcasts/cuttingthroughthenoise/https://open.spotify.com/show/5LCH5CDIlseUI9EqRjeeiAhttps://podcasts.apple.com/au/podcast/cutting-through-the-noise/id1650200897https://music.amazon.com/podcasts/62df908e-76f7-4f60-b895-a869e2e69ef1If you want to find the Joe Rogan AI episode featuring Sam Altman of ChatAi here is the link:https://open.spotify.com/episode/66edV3LAbUXa26HG1ZQaKB?si=UV5MtCxVSB-00XjfoCK-Xw

Meet Lani and Alannah and hear about the journey of texture inclusivity and how Ella and Jade salons are getting new staff knocking on their door and more clients by being a fully inclusive salon that can do all hair types.Our first guest is Lani Masuku, founder of professional Afro-texture brand Organic SUKU, who understands that the future of haircare is texture inclusivity. She's passionate about supporting salon owners & stylists with the skillset and confidence to open their doors to the textured community.Next guest is the Jade to Ella & Jade, Alannah is the Salon Director, and Creative Director for Organic Suku. Alannah’s ability to bring together and further train an award-winning team, is at the heart of Ella & Jade’s success. Having been on the floor of the family-owned salon since the age of 14 and having traveled and trained extensively outside of Australia since then, Alannah was in a unique position when she took over ownership of Ella & Jade. Inclusivity is at the core of everything that she does, this leading the brand to become one of Australia’s first texture inclusive hair hubs. Alannah’s passion is arming stylists with the fundamental skills and understanding for hair colour, so that no matter the canvas or the hair texture they’re confident to service the client. This in turn has strengthened the Ella & Jade brand as clients look to Ella & Jade as the team to help them on their hair journey, no matter the texture.https://www.ellajade.com.au/https://organicsuku.com/https://www.instagram.com/ellajadehairhttps://www.instagram.com/organicsuku

Unwritten is the brainchild of two Aussie business dudes with one bloody great idea - an idea that would empower a growing legion of unsung heroes, embrace the exiled, muscle up the underdogs… champion the Indies!Rob Aubin has worked in the hairdressing industry for more than 20 years, in software with Shortcuts Software and professional haircare in his family’s business distributing Matrix, La Biosthetique and Great Lengths, while simultaneously leading the education charge with Pivot Point.Hayden Brooks is an entrepreneurial problem solver - he spent two decades working with tradies and improving businesses in finance, property and construction. Both are Sydney-based mates, on a mission to help the Indie community to grow strong, successful solo businesses. https://pro.unwritten.hair/https://www.instagram.com/unwritten.indie/https://www.instagram.com/theunofficial_rob/https://www.instagram.com/unwritten.hayden/

The Hair Aid story began in 2010 when founder and CEO, Selina Tomasich, was holidaying in the Philippines when she met two nuns living in Manila.Starting up a conversation with Sister Kate, a fellow Australian, and Sister Claudia from Canada, Selina heard about the Sisters' work with children abandoned on the streets of Manila whose parents were too poor to feed them.Hayley chats to Selina to unpack her story and identify how our industry can best support Selina and Hair Aid to create a positive impact in both our local community and the most impoverished parts of the world.Hair Aid InternationalHair Aid and its collective volunteers travel to developing countries and teach people living in poverty, the skill of haircutting. Once they've been trained, people can start their own micro business, cutting hair in their own communities, earning money. With money, they can support their families by buying fresh water and food, educate their children, and move into housing. Since 2014 more than 5,500 people have been trained.You can get involved in YOUR communitySecondly, we do Hair Aid Community Cuts. This is where volunteer hairdressers go along to a location in their own community and work with local groups that support people in need. Free hair cuts are gifted, providing dignity and respect and empowering them to take positive steps forward.Hair Aid Inc. is an Australian non-profit organisation that works globally to make a difference and create change by teaching people living in poverty the skill of haircutting.How you can get involved:https://www.instagram.com/hairaidinc/https://www.facebook.com/HairAidAustralia

Stephanie and Hayley connect to look at why now is a time for INNOVATION. There have been so many big innovations in the industry over the last 20 years, from the introduction of ghd’s to the market, to OLAPLEX and now to AI as a consultation tool.The current industry shifts are still fluid with an urgent need for business owners to really look at the agility of their company structure and be flexible as they think about future plans. @stephaniemason@haylsmears@cuttingthroughthenoise.podcastWe want to know what topic you want us to cover next. What innovation needs to be discovered or what past concept can be explored. Please reach out to us on Instagram.

In this episode of Cutting Through The Noise, Hayley Mears talks to Sustainable Salons Co-Founder and Owner Paul Frasca about how his journey in the world of hairdressing lead him to become a sustainability warrior.Paul and Hayley talk about what the future looks like across industry changes and pivots and how sustainability will play a huge part in that. Paul’s philosophies and approaches to business are always governed by his values for People, Planet and Profit. To connect with Paul or Sustainable Salons you can follow the links below. https://www.facebook.com/sustainablesalonsANZhttps://www.instagram.com/sustainablesalonsanz/https://www.instagram.com/paul.frasca/https://www.tiktok.com/@sustainablesalonsanzhttps://www.youtube.com/channel/UCM8AbQS0BZ2QKy-SJrPiPJw

In this new episode of CuttingThrough The Noise, Stephanie Mason was joined again by Linda Woodhead, the visionary founder of Mocha Group. Yes, she’s back!!! Indeed, one episode is not enough to discuss our industry's best practices! Linda shares valuable insights into the benefits of entering awards, and how these accolades can propel their businesses, careers, and personal growth to new heights.https://www.instagram.com/linda_mochagroup/https://www.instagram.com/mochahairaustralia/

In episode 17, Stephanie Mason is joined by Linda Woodhead, the CEO and founder of Mocha Publishing. Linda Woodhead revolutionised the hair and beauty industry with trade magazines, educational events, and prestigious awards. Her initiatives like HOT SHOTS and Beauty Squad empower young talents, while her ceremonies celebrate excellence, leaving an indelible mark on the industry's future.https://www.instagram.com/linda_mochagroup/https://www.instagram.com/mochahairaustralia/