Design & Tell

Be kind to your mind. That’s the public service announcement from the WHO. It’s the start of another month of 2020 and the pandemic is far from over. So we thought it'll be good to replay our episode with Alice Yu, titled 'Like mother, like design' where she tells us how she used art and creativity to deal with her postpartum depression, and how she mobilized a community of mothers who can embrace the arts with Mama on Palette. Alice is a marketing pro, so you'll also get some insight into marketing trends in China as well as the rest of Asia. There are a bunch of takeaways and lots of inspiration, so listen up! Get to know us at agl.sg and follow us on Instagram at aglsgdesign Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____ References: Alice on Linkedin Mama on Palette Influence: The Psychology of Persuasion by Robert B. Cialdini  Content Marketing Institute  Killing Marketing by Joe Pulizzi  Hubspot  Marketing School Podcast by Neil Patel     

For people with disabilities, consumer sovereignty is a myth. When a new product enters the market, people with disabilities have to figure out how they can get in sync with it rather than the other way around. In today's episode, we spoke to Ken Chua, founder of (these)abilities, an inclusion-focused design agency, and a social entrepreneur listed on the Forbes Asia 30 under 30 list of 2019. He tells us that this is a design problem. A Singapore University of Technology and Design alumnus, he speaks to Nisha about how he uses engineering and design principles to create technologies and systems that promote inclusive innovation.  Get to know us at agl.sg and follow us on Instagram Credits to Ling Jun for the podcast cover art. Check out her Dribbble page. References: Ken Chua on Linkedin Ken on the Forbes 30 Under 30 Asia List (these)abilities website        

Today's episode features Ian Goulding, a household name in the CX world, an influential speaker and blogger, and a well-known customer experience specialist. Nisha speaks to him about his book, Customer What? The Honest and Practical Guide to Customer Experience and how the pandemic will change businesses' attitudes and approach towards CX principles and strategies.  Find out about Ian's SGT Online CX Professional Masterclass here.  Get to know us at agl.sg and follow us on Instagram Credits to Ling Jun for the podcast cover art. Check out her Dribbble page. References: Ian's website Ian on Twitter Ian's book on Goodreads.  CustomerThink.com  MyCustomer.com CXM.co.uk

If you’re a podcast buff and are tuned into all things Asia, get excited, because today we’re gonna be Skyping with the host of Southeast Asia’s No1 podcast, Leaders of Learning, Ling Ling! She chats with Nisha on how she sees work culture changing in a post-pandemic world, what skills the Asian workforce will need to adapt to the new normal, and she also shares her advice on making the best use of this circuit breaker to upskill.    Get to know us at agl.sg and follow us on Instagram Credits to Ling Jun for the podcast cover art. Check out her Dribbble page.   References Ling Ling on Linkedin The Leaders of Learning Podcast  Braving the Wilderness by Brené Brown 

In this week's episode of Design & Tell, Nidhi reviews some online art courses. Tune in to find out if it's worth your while to spend time and money on these courses during the lockdown.    Get to know us at agl.sg and follow us on Instagram Credits to Ling Jun for the podcast cover art. Check out her Dribbble page.   References: Character Art School Complete Character Drawing Course on Udemy Character Art School Complete Colouring and Painting Course on Udemy Sketchbook Creation: Find your own Language on Domestika Kirsty Partridge Art on YouTube Jazza on YouTube Proko on YouTube

Phygital business will define the 'new normal'. Among these, coworking space providers such as JustCo have gone mainstream and are sprouting all over Asian cities. In today's episode, you'll hear from Faith Soh, Head of Innovation & Partnerships at Justco, and Sylvia Bay, Design Director at Justco, on how they conceptualize and implement their flagship products and services such as JustCo Lab, Future of Work and the JustCo App, and on all the work that goes in constructing these hotspots of productivity and new-age business.    Get to know us at agl.sg and follow us on Instagram Credits to Ling Jun for the podcast cover art. Check out her Dribbble page.   References Faith Soh on Linkedin Sylvia Bay on Linkedin JustCo on instagram Dezeen Magazine 

Today's episode features Jonathan Courtney, CEO of AJ&Smart, a digital agency based in Berlin. He speaks to Nisha about his new book, The Workshopper Playbook, running remote workshops in a post-Covid-19 world, and why he thinks workshopping will be the next big in-demand job skill. He also describes his experience of working in Asia and how work cultures vary across the hemisphere. It's a super-fun chat; prepare to be entertained!   Find out more about Jonathan's book at https://workshopper.com/book!   Get to know us at agl.sg and follow us on Instagram   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page.   References: The Workshopper Playbook by Jonathan Courtney Jonathan on Linkedin and on Instagram AJ&Smart on Instagram The Mandalorian on Disney+ Double Your Profits in Six Months or Less by Bob Fifer    

In our latest episode, Nisha introduces you to designers who're doing their bit to make life easier as we grapple with COVID-19. Prepare to be enlightened, and inspired!   Get to know us at agl.sg and follow us on Instagram at @aglsgdesign   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   UN & WHO Global Call to Creatives - https://www.dezeen.com/2020/03/30/united-nations-who-be-ready-coronavirus/   Weiman Kow on Linkedin - https://www.linkedin.com/in/weimankow/?originalSubdomain=sg   ... and Instagram - https://www.instagram.com/weimankow/?hl=en   Singaporean artists' coronavirus works - https://mothership.sg/2020/02/singapore-artist-infocomic-coronavirus/   Messy Cow - https://messycow.com   BioGirlMJ on Instagram - https://www.instagram.com/biogirlmj/?hl=en    

With the Covid-19 gone viral, here's the second installment in our Pandit and Pope series, where hosts Nisha and Nidhi bring you a design-unrelated, humor-filled episode! Get to know us at agl.sg and follow us on Instagram at @aglsgdesign Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____ References: God Vs Coronavirus, New York Times - https://www.nytimes.com/2020/03/10/opinion/coronavirus-church-religion.html God on Twitter - https://twitter.com/TheTweetOfGod    

In this episode of Design & Tell, you'll hear a heart to heart between Nisha and Khye Chan, financial consultant, and content creator. His is an inspiring tale of discovering his passion and his strengths that creative people will both relate to and learn from.    Get to know us at agl.sg and follow us on Instagram at @aglsgdesign   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   Khye Chan's Linkedin page - https://www.linkedin.com/in/khyezr/?originalSubdomain=sg   ShoyuTheWorld; Khye's Youtube channel - https://www.youtube.com/channel/UCpgSoNv_JiWWpuOV_zJdAdA   The Creative Heart; Khye's Podcast - https://podtail.com/en/podcast/the-creative-heart/   Chopsticks on the Loose - https://chopsticksontheloose.com  

Nisha met (or rather e-met) Gary Vaynerchuk at a Q&A! And she lives to tell us the tale in our latest episode. Nisha and Nidhi go on to discuss how they're coping with the COVID-19 looming, a coronavirus song, and Durex too.    Get to know us at agl.sg and follow us on Instagram at @aglsgdesign   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   The GaryVee Audio Experience - https://www.garyvaynerchuk.com/podcast/   'Bye-bye Virus' song by Singapore's Ministry of Education - https://www.youtube.com/watch?v=h7bAuEDYXYA   The Coronavirus is the first true 'infodemic' in the MIT Review - https://www.technologyreview.com/s/615184/the-coronavirus-is-the-first-true-social-media-infodemic/   Durex's ad campaign - https://www.marketing-interactive.com/durex-redefines-its-type-of-one-night-sans/?utm_campaign=20200219_mktdaily&utm_medium=email&utm_source=SG&utm_content=listing  

In today's episode, we'll hear from Leslie Koh, an insurance professional on how, by utilizing the power of social media, he hopes to provide content on financial planning that is easy to understand and use. Tune in for some great advice, inspiring stories, and funny anecdotes.    Get to know us at agl.sg and follow us on Instagram at @aglsgdesign   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   Leslie Koh - https://linktr.ee/lesliekoh    

In today's episode, you'll hear from Winnie Chong, a CX consultant in the publishing space about how her passion for wildlife led her to discover the potential of UX design, then moving on to how she sees the role of digital in readers' news consumption habits.     Get to know us at agl.sg and follow us on Instagram at @aglsgdesign   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   Winnie's Linkedin - https://www.linkedin.com/in/winnie-chong-63277128/   Lateral Thinking by Edward de Bono - https://www.goodreads.com/book/show/829616.Lateral_Thinking   World Wildlife Fund Singapore - https://www.wwf.sg   Hooked by Nir Eyal - https://www.goodreads.com/book/show/22668729-hooked  

In this episode of Design & Tell, you'll hear from Alice Yu, a marketing pro on how art can be a game changer for mothers, and we go on to discuss the latest marketing trends in China as well as the rest of Asia.   Get to know us at agl.sg and follow us on Instagram at aglsgdesign   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   Influence: The Psychology of Persuasion by Robert B. Cialdini - https://www.goodreads.com/book/show/28815.Influence   Content Marketing Institute - https://contentmarketinginstitute.com   Killing Marketing by Joe Pulizzi - https://www.goodreads.com/book/show/35193517-killing-marketing   Hubspot - https://academy.hubspot.com   Marketing School Podcast by Neil Patel - https://marketingschool.io/all-episodes/    

Our first episode of the year is out! Listen to the hosts Nisha and Nidhi reminisce and reflect upon the last decade - their love for all things Apple, the mainstreaming of UX design, life-altering apps - followed by design trends for 2020 and beyond.    Get to know us at agl.sg and follow us on Instagram at aglsgdesign   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   Mumbrella closing its Asian arm - https://www.mumbrella.asia/2019/12/why-were-closing-mumbrella-asia?utm_source=Adestra&utm_medium=email&utm_term=&utm_content=READ%20MORE%20»&utm_campaign=Mumbrella%20Daily%20-%2013%2F12%2F19   KPMG customer experience rankings - https://www.mumbrella.asia/2019/12/singapore-airlines-leads-customer-experience-across-australia-hong-kong-singapore-says-kpmg-report?utm_source=Adestra&utm_medium=email&utm_term=&utm_content=READ%20MORE%20»&utm_campaign=Mumbrella%20Daily%20-%2013%2F12%2F19   46 Rules of Genius by Marty Neumeier - https://www.goodreads.com/book/show/21435134-the-46-rules-of-genius  

In this episode of Design & Tell, we'll convince you of three things. First - flat hierarchies aren't a legit thing. Second - the lines between UX and UI are blurred. Third - brainstorming in organisations tends to be unproductive.    The content in this episode comes from our earlier episodes, "The Dot SG Bubble" feat. Kiat Lim, and "O.D. to Joy" feat. Takeshi Yoshida. Check them out!     Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   Takeshi's Linkedin profile - https://www.linkedin.com/in/takeshiyoshida/     His Insight page - https://agile-od.com/insight     Kiat's Linkedin profile - https://www.linkedin.com/in/ironkiat/     KIAT.SG- https://www.kiat.sg

In the sixth episode of Design & Tell, Nisha tells us about her eventful weekend, the designer's equivalent of Singapore Social, attending design conferences here in Singapore. She shares her thoughts and experiences on the UXSEA Summit 2019 and the Global Brand Summit Asia 2019.    References:   UXSEA Summit 2019 Sketchnotes - https://uxsea.org/summit-2019/index.php/sketchnotes/   Global Brand Summit Asia 2019 - https://www.globalbrandsummit.com/events/global-brand-summit-asia-2019   Creative Mornings Singapore - https://creativemornings.com/cities/sg   Mural - https://mural.co   Singapore Social - https://www.imdb.com/title/tt11194508/   Not Overthinking Podcast - https://www.notoverthinking.com   Fleabag - https://www.imdb.com/title/tt5687612/   Time's 100 Best Inventions 2019 - https://time.com/collection/best-inventions-2019/          

In today's episode, Nisha and Nidhi talk about the fourth edition of the Singapore FinTech Festival, followed by a review of YouTube's redesign, and Guard, a product that uses AI to explain tech companies' terms of service to users.    References   Singapore FinTech Festival 2019 - https://www.fintechfestival.sg   YouTube redesign - https://www.searchenginejournal.com/youtube-launches-a-redesign-of-its-desktop-homepage/334527/   Guard - https://www.fastcompany.com/90408429/before-you-agree-to-any-apps-terms-of-service-check-this-site   What you do is who you are by Ben Horowitz - https://www.goodreads.com/book/show/44063692-what-you-do-is-who-you-are   Doughnut Economics by Kate Raworth - https://www.goodreads.com/book/show/29214420-doughnut-economics  

The topic for today's episode is Organisation Development. We connect you to Takeshi Yoshida, behavioural coach and agile & scrum trainer for Organisation Development, who talks us through the practical application and implications of design thinking, design sprints, lean startup principles and various mental models.    Takeshi's Linkedin profile - https://www.linkedin.com/in/takeshiyoshida/   His Insight page - https://agile-od.com/insight   Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____   References:   The Lean Startup by Eric Ries - https://www.goodreads.com/book/show/10127019-the-lean-startup   Scrum: A Pocket Guide by Gunther Verheyen - https://www.goodreads.com/book/show/40317278-scrum---a-pocket-guide?ac=1&from_search=true&qid=FHkgQJN5C8&rank=2   Creative Confidence by Tom Kelley - https://www.goodreads.com/book/show/17288649-creative-confidence?ac=1&from_search=true&qid=vSAjasBF6a&rank=1   Sprint by Jake Knapp - https://www.goodreads.com/book/show/25814544-sprint?ac=1&from_search=true&qid=8VCRBSLvej&rank=1   Radical Candor by Kim Scott - https://www.goodreads.com/book/show/48463519-radical-candor?ac=1&from_search=true&qid=TCfZxuMug3&rank=1   Conversational Intelligence by Judith E. Glaser - https://www.goodreads.com/book/show/17801996-conversational-intelligence?ac=1&from_search=true&qid=HdyIzXDTwm&rank=1   Non-violent Communication by Flora Butler - https://www.goodreads.com/book/show/25631580-non-violent-communication?ac=1&from_search=true&qid=MyX6yH3Qj3&rank=5   The Fifth Discipline by Peter M. Senge - https://www.goodreads.com/book/show/255127.The_Fifth_Discipline?ac=1&from_search=true&qid=QHAYxcuLxJ&rank=1        

In today's episode, Menaka Chandrasekhar, Product Design Lead at PropertyGuru, talks to us about her methodologies and processes on a personal level and a team level. You’ll get some valuable advice on building a design skill set, and you’ll hear Menaka’s thoughts on what the next big trend in the design community will be.      Credits to Ling Jun for the podcast cover art. Check out her Dribbble page - https://dribbble.com/____Lingjun____     References:     Menaka on Linkedin - https://www.linkedin.com/in/designgeekme/?originalSubdomain=sg     Conversational Design by Erika Hall - https://www.goodreads.com/book/show/38393096-conversational-design     Notion App - https://www.notion.so     Hooked: How to Build Habit-Forming Products by Nir Eyal - https://www.goodreads.com/book/show/22668729-hooked     Product Tribes on Slack - http://www.product-tribes.com/index.html