Disambiguation

🎙️ Welcome to this episode of the Disambiguation Podcast, “Personality AI: Understanding Your Buyer #Buyerfirst”. 🌟 Our special guest Neeraj Singh, Head of Revenue, Humantic AI.  🔍 In this episode, we discuss:-The difference between the traditional sales intelligence and buyer intelligence, and why buyer intelligence is so important to a modern sales strategy.-How personality AI helps companies understand buyer behavior.-The DISC personality profile and how it can be used in a sales process.-The other ways companies can use DISC and personality AI-How a sales team should approach the need for a complete customer data profile-How companies can protect privacy and ensure data is secure.-The future of sales tech over the next 3-5 years👍 Neeraj Recommends: The Sales innovation Paradox by Howard Dover and Antifragile: Things That Gain from Disorder by Nassim Nicholas Taleb.

🎙️ Welcome to this episode of the Disambiguation Podcast, “The Transformative Power of AI in the Workplace”. 🌟 Our special guest Dr. Marie-Helene Pelletier (MH), author of The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health.  🔍 In this episode, we discuss:-How managers can balance productivity gains from AI with maintaining human engagement and psychological safety in the workplace.-What practical steps business leaders should take to adopt AI without increasing workforce stress while gaining the adoption they need to be successful. -How businesses can maintain the level of human engagement while integrating AI.-How managers / leaders can help employees deal with this perception and navigate job and career changes.-The best strategies for addressing the disconnect between executives and employees concerning AI adoption.-Strategies that managers can use to address AI as both an opportunity and a challenge.-Advice to employees who are anxious about the increasing presence of AI in their jobs.-How you build a resilience plan and the impact it can have on performance and mental health. 👍MH Recommends: The AI Savvy Leader by David De Cremer.📕Free resources from MH’s book, The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health.

🎙️ Welcome to this episode of the Disambiguation Podcast, “Automation as a Competitive Advantage”. 🌟 Our special guest Jacqui Jones, Founder and CEO of Way We Do.  🔍 In this episode, we discuss:-The biggest challenges businesses face today that process automation / BPM aims to solve. -How small and medium businesses should be using process management and automation.-How automation serves as a competitive advantage for businesses in today's market.-Advice for leaders looking to prioritize automation initiatives.-How embedding standard operating procedures (SOPs) into daily workflows enhances the effectiveness of business automation.-Overcoming common challenges companies face when implementing business process automation.-The role of human employees as automation technologies continue to evolve, and the skills that will be most valuable in an increasingly automated workplace. 👍Jacqui Recommends: Tomasz Tunguz - tomasztunguz.com

🎙️ Welcome to this episode of the Disambiguation Podcast, “Conversational AI in Technical Support”.🌟 Our special guest Robert Rupprecht, Senior Manager, Technical Support at Kustomer.  🔍 In this episode, we discuss:-How AI is currently being utilized in technical support and customer service.-How AI can help in identifying and resolving issues before they become major problems for customers.-Examples of AI-driven tools or platforms that have significantly improved technical support outcomes.-The key benefits of implementing AI in a technical support environment.-How AI-driven technical support can be tailored to provide personalized customer experiences.-Challenges companies face when integrating AI into their technical support systems, and how these can be overcome.-How the role of human support agents is evolving alongside AI.-How businesses can protect PII and other company data while using AI in customer support.-Future developments in AI-driven technical support.👍Robert Recommends: Bob Iger, CEO,The Walt Disney Company. Book: The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company

🎙️ Welcome to this episode of the Disambiguation Podcast, “August 2024 AI Pulse”.🌟Co-host Tom Pringle, Director, Pilot Research..  🔍 In this episode, we discuss:-OpenAI release of a small LM, ChatGPT 4o Mini-OpenAI executive exodus-EU AI Act takes effect -A private-equity takeover is coming for startups - 59 buyouts in Q1-Taco Bell automated order taking (AOT) versus McDonald’s AOT fail-The conversational AI wars: OpenAI and Google Gemini with “live” voice  interfaces-Prompt based 3d game creation👥 Perfect for business owners and leaders, department leaders and managers, and tech enthusiasts looking to stay ahead in the rapidly evolving digital world.📈 Discover actionable insights to elevate your business outcomes with the latest AI advancements.🔗 Don't forget to subscribe for more episodes on how businesses are leveraging AI and generative AI for improved business performance. Share your thoughts in the comments below!

🎙️ Welcome to this episode of the Disambiguation Podcast, “AI Enabled Voice of the Customer”.🌟 Our special guest Kevin Yang, founder and Co-CEO at Idiomatic.  🔍 In this episode, we discuss:-What VoC is and why it has typically been very difficult for companies to make effective use of the data. -How you used Traditional AI in your original VoC application. -How Idiomatic uses generative AI in its application and what problems it solves for your customers.-How AI-driven VoC has transformed customer experience management for Idiomatic clients.-How customers are using Idiomatic’s tools to do VoC data analysis.-Some of the common challenges businesses face when implementing AI-enabled VoC solutions.-How Idiomatic ensures data privacy and ethical use of customer data.-Advice to businesses that are looking to integrate AI into their customer feedback processes.👍Kevin Recommends: Gimlet Media's "Startup", hosted by Alex Blumberg and Lisa Chow.

🎙️ Welcome to this episode of the Disambiguation Podcast, “Tactical AI: Content Workflows and Project Automations”.🌟 Our special guest Michael Greenberg, the founder and CEO of Third Brain Automation.  🔍 In this episode, we discuss:-How businesses can leverage AI to optimize their content workflows.-Practical ways businesses can start automating their projects. -How you approach customization for different businesses, especially given their varying sizes and industries.-Common challenges businesses face when trying to implement AI and automation and how to overcome them.-The metrics you should use to measure the success of AI and automation implementations.-Actionable advice to start leveraging AI and automation in your business right now.👍Michael Recommends: Jesse Pujji’s newsletter, Bootstrapped Giants.

🎙️ Welcome to this episode of the Disambiguation Podcast, “Optimizing Your Data Infrastructure”.🌟 Our special guest Jeff Baxter, VP of Product Marketing, NetApp.  🔍 In this episode, we discuss:-The problems businesses are facing with the need for more and higher quality data as more of them embrace AI across business functions.-A brief overview of the requirements of a data infrastructure to support the increased use of AI / generative AI.-How NetApp’s intelligent data infrastructure differentiates itself from other data management solutions in the market.-The key benefits that businesses can expect from adopting an intelligent data infrastructure.-Examples where NetApp’s intelligent data infrastructure has made a significant impact.-How NetApp supports different cloud environments, and the advantages this brings.-The role AI, generative AI and ML play in building an  intelligent data infrastructure.-How companies can ensure data security and compliance using an intelligent data infrastructure.-Common challenges organizations face when implementing an intelligent data infrastructure, and how businesses can address them.

🎙️ Welcome to this episode of the Disambiguation Podcast, “July 2024 AI Pulse”.🌟Co-host Tom Pringle, Director, Pilot Research.  🔍 In this episode, we discuss:-OpenAI nears “reasoning” capable AI-NVIDIA’s market cap passes Microsoft-The Cost of Training AI Models: Dario Amodei, the CEO of $18 billion AI startup Anthropic, says it takes about $100 million to train AI at the lower end of the spectrum.-Einstein Service Agent: Salesforce’s Autonomous AI Agent to Revolutionize Chatbot Experiences -The Center for Investigative Reporting is suing OpenAI and Microsoft / Following the New York Times and other outlets for copyright infringement  -UK AI Funding: In 2024, UK firms have captured nearly a third of all European venture capital tech funding, highlighting significant growth and resilience within the tech sectors of London and Cambridge.-Space-based data centers would be far more energy-efficient than anything on Earth

🎙️ Welcome to this episode of the Disambiguation Podcast, “Democratizing Business Data with AI”.🌟 Our special guest Dr. Nate Nichols, VP Product at Tableau.  🔍 In this episode, we discuss:-How Salesforce Tableau is using AI to make business data analysis more accessible to everyone, not just data scientists and analysts.-How Einstein Copilot for Tableau goes beyond visualizations to help users formulate relevant questions and guide them through the analysis process.-How the Tableau Pulse Metrics Layer helps organizations establish a common language for data and ensure everyone is working from the same information.-How Tableau Pulse fosters collaboration within teams and streamlines the process of generating data-driven decisions.-How the Salesforce Einstein Trust Layer ensures data privacy and security within these AI-powered tools.-In the future, how AI evolves to empower even more users to leverage the power of business data.

🎙️ Welcome to this Best of episode of the Disambiguation Podcast, "Elevating the Customer Experience with Generative AI" where we delve into the transformative power of AI in the areas of marketing, sales, and customer service.🌟 Our special guest, Lily Chiu-Watson, Director of Product Marketing Experience Intelligence at Adobe Digital Experience BU, shares her expert insights on leveraging generative AI to revolutionize customer interactions and business strategies.🔍 In this episode, we discuss:-How generative AI is reshaping the functions of marketing and sales.-Innovative strategies for personalizing customer experiences with AI.-Real-world examples of AI-driven success stories in customer service.-The future of customer engagement in the era of AI technology.

🎙️ Welcome to this episode of the Disambiguation Podcast, “The Use of AI in Decision Intelligence”.🌟 Our special guest Fred Laluyaux, President and CEO at Aera Technology.  🔍 In this episode, we discuss:-Some of the biggest challenges businesses face today that decision intelligence aims to solve.-How Aera uses AI to enhance decision-making processes. -The path to automating decisions and what it takes for a company to “trust” the system’s decisions and actions.-How companies can address the data challenges.-The role of simulations and synthetic organizations in the future of decision intelligence technology. -How companies can address the ethical considerations and potential biases associated with AI in decision-making.-The emerging trends in decision intelligence technology and AI?

🎙️ Welcome to this best of episode of the Disambiguation Podcast, “AI Governance, Compliance and Regulation”.🌟 Our special guest Jacob Beswick, Director of AI Governance Solutions at Dataiku.  🔍 In this episode, we discuss:-How AI governance ensures ethical and responsible use of artificial intelligence.-The key challenges in regulating AI technologies.-How AI compliance frameworks can be developed to address the unique risks and concerns associated with AI.-What role government plays in regulating AI, and the potential benefits and drawbacks of government intervention.-How AI compliance and regulation can keep up with the rapid pace of technological advancements.-The potential consequences of inadequate AI governance and compliance.-How organizations can ensure transparency and accountability in their AI systems to comply with regulations.

🎙️ Welcome to this episode of the Disambiguation Podcast, “AI Pulse”.🌟 Our special guest and co-host, Tom Pringle, Principal at Pilot Research..  🔍 In this episode, we discuss:-Mistral AI Series B Funding-Apple’s WWDC 2024 AI Announcements-What does Apple’s AI enhancements to the iPhone do to the AI device market?-Stability AI launches Stable Diffusion 3, its ‘most sophisticated image generation model yet’ - The model can generate photorealistic images on consumer systems.-The impact on the rapidly evolving capabilities of generative AI in software coding on developers, SaaS companies, and businesses.-How analysts and analyst firms can help businesses find the “right fit” AI solutions.

🎙️ Welcome to this episode of the Disambiguation Podcast, “A Systemic Approach to Business AI”.🌟 Our special guest, Raju Vegesna, Zoho.  🔍 In this episode, we discuss:-How Zoho is thinking about AI / genAI and how it’s positioning itself in the market.-What a systemic approach to business AI and why is it important for modern enterprises.-The key considerations for businesses when strategically implementing AI across their operations. -How companies can effectively integrate AI into their existing systems and processes without causing significant disruptions.-Common challenges companies face when adopting AI, and what strategies they can employ to overcome these obstacles.-How businesses should measure the success and impact of their AI initiatives and what metrics or KPIs are most indicative of AI effectiveness.-What the ethical considerations are that businesses must keep in mind when deploying AI solutions, and how can they ensure responsible use.-Advice to business leaders who are just starting their journey with AI and the common pitfalls they should avoid.

🎙️ Welcome to this episode of the Disambiguation Podcast, “Enterprise AI”.🌟 Our special guest, John Taschek, Chief Market Strategy officer, Salesforce. 🔍 In this episode, we discuss:-How Salesforce is thinking about AI / genAI and how it’s positioning itself in the market-The specific areas or functionalities Salesforce focusing on to differentiate itself in the market-How Salesforce is addressing ethical concerns around bias and potential misuse issues and ensuring responsible development and deployment of this technology. -How Salesforce is making its AI and generative AI tools accessible and transparent for both developers and everyday users.-How Salesforce is using AI and genAI internally.-Specific examples of how Salesforce is leveraging generative AI to enhance different parts of its customer journey.-How Salesforce is preparing its employees and customers to work effectively with these new technologies.

🎙️ Welcome to this episode of the Disambiguation Podcast, “Precision Diagnostics and the use of AI”.🌟 Our special guest, Morris Panner, President, Intelerad Medical Systems.  🔍 In this episode, we discuss:-An overview of how AI and generative AI are currently being used in healthcare imaging and diagnosis.-The most significant breakthroughs in AI-driven medical imaging.-How AI algorithms enhance the accuracy and efficiency of detecting diseases in medical images compared to traditional methods.-The role of generative AI in improving image quality and creating synthetic medical images for training purposes.-The biggest challenges and limitations in implementing AI and generative AI in healthcare imaging today.-How you address concerns related to data privacy, security, and ethical considerations when developing and deploying AI systems in healthcare.-Future advancements in the field of AI and generative AI for medical imaging over the next five to ten years.

🎙️ Welcome to this episode of the Disambiguation Podcast, “Responsible AI in Education”. 🌟 Our special guest, Lydia Smyers, VP of US Education, Microsoft.  🔍 In this episode, we discuss:-Microsoft Education’s vision for how AI can be used responsibly to enhance learning experiences for all students.-How Microsoft Education approaches AI tools as assistants to enhance educator effectiveness without diminishing their role.-How Microsoft Education is ensuring AI in education complements, rather than hinders, the development of social-emotional learning and critical thinking skills.-How Microsoft Education is making AI-powered educational tools accessible and affordable for all schools.-The ways institutions can use AI and other new tech to improve the student experience. -The measures Microsoft Education takes to ensure student data used in AI is secure and used ethically.-How Microsoft Education is making AI tools for educators more transparent, understandable, and dealing with potential biases in the data.

🎙️ Welcome to this episode of the Disambiguation Podcast, “An Interview with OpenAI’s ChatGPT-4 (and Alex the avatar)”.🌟 Our special guest, OpenAI’s ChatGPT-4 voiced by Alex the Avatar.  🔍 In this episode, we discuss:-Generative AI.-Explain what a generative AI chatbot is and how it differs from traditional chatbots.-How you generate responses and how you ensure they are accurate and relevant.-The types of data you are trained on, and how this affects the answers you provide.-Describe a typical use case of generative AI in customer service.-How generative AI is being used to streamline operations and decision-making in businesses.-What measures are implemented to handle ethical concerns and biases in AI-generated responses.-What the limitations of current AI technology are, and how developers address these challenges.-What some of the emerging applications of generative AI are that businesses should be aware of in the future.

🎙️ Welcome to this episode of the Disambiguation Podcast, “An Interview with Google Gemini (and Rosie the avatar)”.🌟 Our special guest, Google Gemini Pro voiced by Rosie the Avatar.  🔍 In this episode, we discuss:-Generative AI.-Explain what a generative AI chatbot is and how it differs from traditional chatbots.-How you generate responses and how you ensure they are accurate and relevant.-The types of data you are trained on, and how this affects the answers you provide.-Describe a typical use case of generative AI in customer service.-How generative AI is being used to streamline operations and decision-making in businesses.-What measures are implemented to handle ethical concerns and biases in AI-generated responses.-What the limitations of current AI technology are, and how developers address these challenges.-What some of the emerging applications of generative AI are that businesses should be aware of in the future.