DiscoverFS Brew- Insurtech and insurance in the Middle East
FS Brew- Insurtech and insurance in the Middle East
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FS Brew- Insurtech and insurance in the Middle East

Author: Renjit Philip and Vidya Veerapandian

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Welcome to FS Brew!
FS Brew is the region’s first podcast focussing on insurance and insurtech in the UAE and the broader Middle East.
We are based in the startup magnet, a city of dreamers and visionaries- Dubai!

In every episode, the hosts, Vidya Veerapandian and Renjit Philip, have in-depth conversations with industry experts on insurtech, insurance, venture capital, digital transformation, actuarial science, and many other topics.


Renjit Philip:
www.linkedin.com/in/renjit-philip⁠
www.onemorethinginai.com

Vidya Veerapandian:
www.linkedin.com/in/vidya-veerapandian/⁠
54 Episodes
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In this episode of F S Brew, Vidya and Renjit interview Hasham Piperdy, GM of KSA and Director at Badri Consultancy, discussing the remarkable growth in the KSA insurance market. Hasham shares insights into the factors driving this growth, from an industry valuation of around 36-37 billion in 2020 to a staggering 64 billion last year. This includes the role of regulatory changes, successful campaigns to insure more drivers, and the potential of renewable energy projects. The conversation also covers the impact of advanced data collection methods, climate risks, and future market opportunities. Join us as we delve into the dynamics shaping the KSA insurance landscape. 00:00 Introduction to FSBrew and Hosts 00:32 Guest Introduction: Hasham Pippurdi 00:54 Role and Journey at Badri Consultancy 02:25 Growth and Profitability in KSA Insurance Market 07:02 Impact of Regulatory Changes and Data on Underwriting 11:19 Market Share and Investment Income 17:01 Climate Risk and Natural Catastrophes 19:33 Regulatory Innovations and Centralized Systems 24:27 Pricing Trends and Future Prospects 30:24 The Impact of IFRS 17 on Loss Visibility 32:20 Saudi Arabia's Non-Motor Insurance Market 36:53 The Rise of Insurtech in Saudi Arabia 41:54 Addressing Climate Risks in Saudi Insurance 48:51 Challenges for Smaller Insurers in Saudi Arabia 54:24 Rapid Fire: Insights and Reflections Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
Digital Transformation in Insurance: Insights from Dark Horse Digital Solutions In this episode of FSBrew, we sit down with the team from Dark Horse Digital Solutions, including Naren, Kishore, and Utkarsh, to delve into their journey and perspectives on digital transformation. They discuss the founding of Dark Horse, the evolving role of IT in business, and the significance of change management. The conversation spans across different sectors with a particular focus on the nuances of digital transformation in the insurance industry. They also shed light on challenges such as legacy systems, customer data integration, and compliance. Finally, the team provides insights into the future trends and the importance of designing for change. #DigitalTransformation #InsuranceIndustry #DarkHorseDigitalSolutions #FSBrew #Technology #BusinessProcessManagement #AI #CustomerExperience00:00 Introduction to FSBrew and Dark Horse Digital Solutions 00:18 The Origin and Evolution of Dark Horse Digital Solutions 01:03 Understanding IT and Change Management 01:55 The Role of Applications in Business 06:24 Challenges in Digital Transformation for Insurance 15:57 Comparing Digital Trends Across Geographies 20:24 Approaches to Large-Scale Digital Transformation 25:26 Demystifying User-Level Challenges 25:46 The Importance of Culture in Large-Scale Projects 26:05 Frameworks and Structures in Digital Implementation 27:13 Open Banking and Open Insurance in the UAE 28:14 The Role of Technology and Openness 32:35 Security and Compliance in Open Architectures 33:26 Designing for Change in Digital Transformation 36:26 Future of Digital Transformation in Insurance 41:43 Customer-Centric Approaches and Technology 44:30 Final Thoughts on Transformation and Partnership Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
FS Brew: Exploring UAE's New Broker Regulations and Insurtech Innovations In this episode of FS Brew, hosts Vidya and Renjit discuss the latest in the UAE's insurance and Insurtech landscape. They delve into new broker regulations issued by the Central Bank of UAE, focusing on premium collections and outsourcing rules that aim to bring stability to the industry. The hosts also spotlight emerging Insurtechs such as LookInsure and Shory, highlighting their innovations and market strategies. Additionally, they review global Insurtech funding trends, the performance of reinsurance companies, and interesting technological applications in climate risk management. Tune in to get insights and analysis on these critical developments in the Middle East insurance sector. 00:00 Introduction to FS Brew Podcast 00:58 Hot Topic: New Broker Regulations in UAE 06:53 Employee Benefits and Market Insights 10:12 Spotlight on Regional Insurtechs 15:17 Global Insurtech Funding Trends 18:41 Reinsurance Industry Performance 21:39 Innovative AI Solutions in Insurance 23:21 Conclusion and Listener Engagement 🎙 Don't miss out on an engaging discussion packed with insights for leaders in digital insurance and insurtech. Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠ #Insurance #Insurtech #DigitalBusiness #EmbeddedInsurance #Leadership #FSBrew 🎧 Tune in for more!
In this episode of FS Brew, we sit down with Gabriel Lazaro, EVP at Chubb Overseas General, overseeing APAC, EMEA, and LATAM regions. Gabriel shares his journey into the insurance industry, the role of Chubb Studio in the group's strategy, and the evolving insurtech landscape. We cover diverse topics, including: - Gabriel’s transition from marketing to insurance - The role of Chubb Studio in embedded insurance and partnerships with insurtechs - How embedded insurance is gaining traction in banks & fintechs across regions - Innovative insurance solutions for e-commerce - Leadership evolution and navigating challenges at Chubb Plus, Gabriel shares personal insights on managing adversity, career lessons, and future goals for Chubb Studio. Rapid Fire Round: Gabriel answers quick questions on leadership, favorite travel spots, tech innovations, and more! 🎙 Don't miss out on an engaging discussion packed with insights for leaders in digital insurance and insurtech. Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠ #Insurance #Insurtech #DigitalBusiness #Chubb #EmbeddedInsurance #Leadership #FSBrew 🎧 Tune in for more!
Navigating the Insurance Industry with Ken Maw: Insights and LeadershipWelcome to FS Brew, where we dive into the world of insurance and Insurtech in the UAE and the broader Middle East. In this episode, hosts Renjit Philip and Vidya Veerapandian interview Ken Moore, Managing Director at Al Futtaim Willis. With over four decades of experience in the #insurance sector, Ken shares his unique journey from working in the food industry to becoming a key figure in insurance. He discusses the evolution of the industry, the role of trust in building client relationships, and the impact of technological advancements like generative AI on the future of insurance. Ken also touches on his leadership style, the importance of regulatory compliance, and his vision for the future of Al Futtaim Willis. Tune in for an insightful conversation packed with #industry wisdom and forward-looking strategies.00:00 Introduction to FSBrew00:49 Meet Ken Moore: Career Journey03:49 Role of an International Insurance Broker06:48 Leadership and Trust in Insurance08:44 Blogging and Banking Insights13:06 Strategic Goals and Insurtech17:22 Generative AI and Future Risks24:40 Regulatory Landscape and Compliance32:35 Advice for Aspiring CEOs36:43 Rapid Fire QuestionsRenjit Philip:Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠Socials:Twitter / X: @renjitphilipLinkedIn: ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠Vidya Veerapandian:⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
In this episode of FSBrew, the Middle East's premier podcast on insurance and insurtech, we sit down with Sarbvir Singh, Director & Joint Group CEO of PB Fintech (and PolicyBazaar), India's leading insurance marketplace. Sarbvir shares his journey from investment banking to leading one of India's most successful insurtech companies. He offers unique insights into PolicyBazaar's growth story, from its startup roots to becoming a publicly listed entity. Discover how PolicyBazaar is leveraging AI and data science to enhance sales productivity and manage risk. Sarbvir discusses the delicate balance between growth and profitability in the competitive insurtech space, and the company's strategic expansion into physical distribution through its POSP model. We explore the evolving Indian insurance market, regulatory landscape, and PolicyBazaar's vision to move "from transactions to trust." Sarbvir emphasizes the importance of customer experience, employee satisfaction, and strong partnerships with insurers. Whether you're an insurance professional, tech enthusiast, or aspiring entrepreneur, this episode offers valuable insights on innovation, leadership, and building a customer-centric business in a rapidly evolving market. Join hosts Vidya and Ranjit as they unpack the strategies and philosophies driving one of India's most innovative insurance platforms. Tune in for an enlightening discussion on the future of insurance and digital transformation in the industry. Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
INNOVATING FOR GEN Z & MILLENNIALS 🌎💡 In this power-packed panel, industry leaders explore how organizations, especially in financial services, can drive meaningful innovation to win over Gen Z and Millennial customers and employees. Panelists Prashant Raizada, Preeti Mundra, Suvo Sarkar, and Vikram Krishna unravel the evolving needs of these digitally savvy, socially conscious generations and the innovation gaps holding brands back. Key takeaways: 📈 Moving beyond banking to embedded finance for lifestyle/experiences 🤖 Leveraging AI for hyper-personalization while being environment-conscious 👥 Fostering intrapreneurship with youth advisory councils 🌳 Integrating sustainability into the brand's core value proposition ePath to sustainability: Bottom-up approach + collaborative problem-solving The consensus? Meaningful innovation requires: ✨ Breaking silos between corporations, educators & youth 🧭 Leadership commitment to long-term value over short-term profits 🏭 Treating sustainability as core to the operating model, not just reporting Is your brand future-ready for the #GenZ #Millennial agenda? Our partner for this discussion, Lumi (https://www.lumi.network/?utm_source=fsbrew), is an award-winning edtech start-up that runs design-thinking-led, cohort-based ‘quests’ for companies. These digital, scalable quests allow participants to produce novel, tech-enabled ideas for business problems. Lumi is accredited by a Stanford University-affiliated institution, and using their program, over 56 companies have been founded, and over $1.2 billion in funding has been raised so far. Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn: ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠ #FinancialServices #FinTech #InsurTech #Innovation #Entrepreneurship #Sustainability #ClimateAction #AI #YouthEngagement #Branding #StakeholderCapitalism
In this insightful episode of FS Brew, Arijit shares his diverse experience spanning from being a corporate lawyer to leading InsurTech ventures. Discover: ✅ The story behind CoverGenius' cutting-edge embedded insurance solutions for digital giants like Booking.com, eBay, and Shopee. ✅ How CoverGenius leverages AI, NLP, and data science to revolutionize pricing, product innovation, and claims processing. ✅ Arijit's leadership lessons and advice for insurance professionals aspiring to thrive in the InsurTech space. ✅ The future of embedded insurance and the exciting possibilities of IoT-powered, usage-based insurance models. ✅ Rapid-fire insights on work-life balance, inspiring leaders, and Arijit's favorite city to travel. Join us for an engaging conversation that explores the intersection of insurance, technology, and entrepreneurship. Like, subscribe, and share your thoughts! @covergenius #InsurTech #EmbeddedInsurance #CoverGenius #Innovation #Leadership
In this in-depth podcast interview, insurance legal expert Anand Singh from Al Tamimi & Co. discusses the major new insurance regulations introduced in the UAE in 2023. He provides insights into the context, impacts and implications for insurers, brokers and the overall insurance ecosystem. Key Topics: 1. The 2023 UAE insurance regulations cover basic governance, risk management, business planning, ombudsman - areas where 60% of the market may not be fully compliant currently. 2. Upcoming Open Finance regulations could drive digitalization and integration of insurers' systems, increasing data sharing and enabling new product innovation. 3. New rules enhance protection of policyholders' medical data and require robust cybersecurity measures from insurers. 4. Higher capital requirements for branches (previously only subsidiaries) and potential licensing changes could drive market consolidation. 5. Reversal of COVID-era 50% motor insurance premium discounts has improved profitability after initial pricing competition. 6. For insurtechs, the choice of mainland vs free zone depends on B2B vs B2C model and brand-building plans. 7. Ombudsman regulation for consumer disputes could be a game-changer for policyholder protection. 8. Premium collection remains a major challenge, with insurers sometimes forced to deduct premiums from claims paid. 9. Regulatory reforms like advance premium collection could catalyze market growth. 10. Open Finance is seen as the most exciting potential innovation for increasing insurance awareness and penetration. 0:00 Intro 2:28 Overview of 2023 UAE insurance regulatory changes 4:13 Rationale behind basic governance, risk management rules 6:59 Potential impacts of upcoming Open Finance regulations 12:09 Regulations on medical insurance data protection & cybersecurity 15:19 New capital and licensing requirements 19:34 Reversal of COVID-era 50% motor insurance discount 22:47 Considerations for insurtech startups: mainland vs free zone 28:31 Policyholder protection and ombudsman regulations 31:29 Premium collection challenges & wishlist for regulatory reforms 36:39 Most exciting innovation: Open Finance 38:20 Rapid fire Q&A Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn: ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠ #InsuranceLaw #UAERegulations #Insurtech #OpenFinance #Ombudsman #DataProtection #CapitalRequirements #Startups #LegalInsights
🔥 Insider Insights: Marsh McLennan CEO Unfiltered 🔥 Renée McGowan, CEO of Marsh McLennan for the Middle East, India & Africa, gets candid about leadership, Gen AI's impact on insurance, and tackling climate risks. 🌟 Highlights Include: - Her transparent leadership style that empowers teams - How their innovative 'Len AI' is transforming client solutions - Navigating the diverse regulatory landscapes across regions - The biggest risks facing the world according to their Global Risk Report - An exclusive sneak peek into her new book "The Friday Email" Don't miss this power-packed episode as the insurance titan shares her inspiring journey, struggles, and vision for the future of risk advisory. Subscribe now for more industry game-changers! Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ (https://www.onemorethinginai.com/) Socials: Twitter / X: @renjitphilip LinkedIn: ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
Hosts, Vidya Veerapandian and Renjit Philip review four news pieces from the UAE insurance industry: - HAYAH Insurance's app called TRIBE BY HAYAH- a great move by the team, creating a more comprehensive 'fintech' proposition starting with term life, medical insurance, and savings-linked investment products - Sukoon Insurance and WAX partnership- opening up a whole new way of segmenting target audience with a differential proposition- (📣reinsurers, take note of the variety of risks being underwritten here!) - Cigna Healthcare Middle East & AfricaHealthcare Vitality Study Report- how and why countries like #uae and #ksa have one of the highest vitality scores! - OneDegree and Dubai Insurance Co.'s partnership to provide Crypto Insurance to firms- a first of its kind and what that means to the region. Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ (https://www.onemorethinginai.com/) Socials: Twitter / X: @renjitphilip LinkedIn: ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
This episode provides an in-depth look at the journey of Mohab Aboueita, co-founder and CEO of Amanleek, a digital insurance brokerage in Egypt, and his insights into the insurance and InsurTech industry. The discussion covers Mohab's accidental entry into the insurance sector, the foundation of Amanleek, challenges faced in scaling the business, strategies for customer acquisition, co-founder dynamics, and the importance of resilience and grit in entrepreneurship. It highlights Amanleek's approach to addressing the underserved insurance market in Egypt, its experiences with funding rounds, and the company's future focus. Additionally, the episode touches on the broader trends in the Middle East's insurance industry, including digital transformation and customer-centric product innovations. The conversation is packed with practical advice for startups, from managing co-founder relationships to navigating fundraising challenges. Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ (https://www.onemorethinginai.com/) Socials: Twitter / X: @renjitphilip LinkedIn: ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
A wide randing conversation with Shady El Tohfa, the CEO of Amenli, a digital broking company in Egypt. Key learning opportunities for an Insurtech founder in the Middle East include: 1. Recognizing the low insurance penetration in the region as an opportunity for digital disruption. 2. Understanding the importance of regulatory compliance and adapting to local insurance laws. 3. Leveraging existing technologies and platforms to build efficient solutions. 4. Focusing on customer education to increase awareness and trust in digital insurance products. 5. Tailoring insurance products to suit the unique needs and preferences of the regional market. 6. Building a strong team with diverse skills, including tech, finance, and insurance expertise. 7. Prioritizing data security and privacy to build customer trust. 8. Developing a clear and sustainable business model. 9. Embracing innovation to stay ahead in a rapidly evolving sector. 10. Establishing robust investor relations and effective fundraising strategies. Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
In this episode, we spoke to Rob Schimek, the Group Chief Executive Officer of bolttech, the fast-growing international insurtech. He is responsible for the company’s development and growth around the world. Before starting bolttech, he held leadership roles with AIG, FWD, and Deloitte, and has an MBA from Wharton School. Rob spoke about the evolution of bolttech, and the varied strategic decisions taken, including their stakeholder mix and acquisitions of companies, as reasons behind its exponential growth rate! Given BoltTech's presence in over 35+ markets, we also discussed the strategies Rob employs to manage and adapt to different regional market dynamics and navigate regulatory challenges. We also discussed bolttech's distribution strategy and the current revenue models- 1] the embedded and 2] the insurance exchange. Must listen episode for insurtech founders looking to navigate the start-up landscape ! Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
In this episode of FS Brew, we explore trending insurance sector stories in the United Arab Emirates (UAE) and Saudi Arabia (KSA). Topics include significant employee benefit changes in the UAE, developments in unemployment insurance, the implications of the BOTIM app acquisition, and the introduction of e-monitoring for car insurance in KSA. The episode also gets into a discussion on the exciting potentials of Gen AI's application to insurance underwriting. Lastly, we delve into the fresh rebranding of RSA Middle East to 'Liva' and a tie-up between Zurich and DIFC Innovation Hub. Renjit Philip: Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠ Vidya Veerapandian: ⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
🔍 Exploring Corporate Venture Capital with SE Ventures In a recent episode of the FS Brew podcast, Harald, the head of Venture Building at SE Ventures, shared some insightful perspectives on the role of corporate venture capital in shaping the future of FinTech. SE Ventures, the corporate venture-building arm of Standard Chartered Bank, operates independently, focusing on areas that complement the banking sector. They have invested in about 25 portfolio companies and launched over 30 ventures in just five years! 🚀 The best approach for startups looking to partner with Standard Chartered Bank is through the SE Ventures bridge application. Patience is vital when dealing with corporates, but the potential rewards are significant. SE Ventures provides support around the business models, tech, and regulations during the incubation stage and continues to offer guidance post-incubation. SE Ventures is particularly interested in startups that can complement the more significant financial services sector, focusing on the digital economy, SME and trade, digital assets, and sustainability and inclusion. They are also keen on Insurtech startups that offer embedded insurance and innovative credit scoring solutions. Harald's advice to startups? Focus on revenue overgrowth and have a clear proposition that can complement the more significant financial services sector. SE Ventures is not just about investment; it's about building a future where the customer is at the center of the proposition and banking is rewired to reconnect with society meaningfully. For startups looking to make a significant impact in the financial industry, SE Ventures could be the partner you're looking for. Renjit Philip: Newsletter: ⁠⁠https://www.onemorethinginai.com⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠ Vidya Veerapandian: ⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠ #SEVentures #CorporateVentureCapital #Startups #FinTech #Insurtech #VentureBuilding #StandardChartered #Innovation #Sustainability #Inclusion #DigitalEconomy #SME #Trade #DigitalAssets
Here's the podcast drop of our interview with Preeti Mundhra, CEO of Tree 🌳, a digital insurance company based in KSA. Deep dive into the burgeoning Saudi Arabian market, its young consumers, and the impact on the insurance industry. We spoke with Preeti at length on many aspects, including: 💡 the customer insights that went into creating Tree 🌳and how Millennials and Gen Zs are driving the strategy for the company- affordability and flexibility as their top requirements! 🎯how continuously testing new #technologies is critical to keeping up with the 'instant' generation; focus on bringing new ideas into the market yet keeping it simple and engaging for the young #saudis! ⚓ how is it to be owned by one of the biggest insurance brands in #saudiarabia, Tawuniya, and remain agile and 'fiercely independent 🚀 her views on the #banking versus #insurance maturity levels 🧑🏻‍🤝‍🧑🏼their sweet spot when it comes to customer segment- the huge middle-class segment that seeks 'value' and Tree 🌳is decoding these 'value maximizers' 🥈 expanding on her top 2 priorities- building a relevant and young team and building an 'invisible' tech stack ⛳ her leadership style and bringing in 'transferable' knowledge from banking, where she spent most of her career in 😎 a fun rapid fire that includes the prominent Deepak Chopra MD (official)🧘🏽‍♀️And much more! #insurance #insuranceinnovation #insuranceinsights #leadership#banking #ksaRenjit Philip: Newsletter: ⁠⁠https://www.onemorethinginai.com⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠ Vidya Veerapandian: ⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
Sure, here are some more details about the key highlights and learnings from the interview with Avinash Babur: Focus on the customer. Avinash says that InsuranceMarket.ae has built a strong reputation by listening to customers and constantly improving their products and services. For example, the company regularly surveys its customers to get feedback on their experiences. This feedback is then used to make changes to the company's products and services. As a result, InsuranceMarket.ae has a high customer satisfaction rate. Be innovative. Avinash believes that innovation is essential for any business that wants to stay ahead of the competition. He talks about how InsuranceMarket.ae has used technology to improve the customer experience and make it easier for people to buy insurance. For example, the company has developed a mobile app that allows customers to buy insurance on the go. This app has been very popular with customers, and it has helped InsuranceMarket.ae to attract new customers. Build a strong team. Avinash says that no entrepreneur can succeed without a strong team behind them. He talks about the importance of hiring the right people and creating a positive work environment. For example, InsuranceMarket.ae has a strong culture of collaboration and innovation. This culture has helped the company to attract and retain top talent. Here are some more details about the advice that Avinash gives to entrepreneurs: Don't be afraid to fail. Avinash says that failure is a natural part of the entrepreneurial journey. He encourages entrepreneurs to learn from their mistakes and keep moving forward. For example, Avinash himself failed several times before he succeeded with InsuranceMarket.ae. He says that these failures taught him valuable lessons that helped him to succeed in the long run. Be patient. Avinash says that success doesn't happen overnight. He encourages entrepreneurs to be patient and persistent in their pursuit of their goals. For example, it took Avinash several years to build InsuranceMarket.ae into a successful business. He says that it is important to stay focused on your goals and not give up, even when things get tough. Don't give up. Avinash says that the most important thing for entrepreneurs is to never give up on their dreams. He believes that anyone can achieve anything they set their mind to. For example, Avinash had a dream of starting his own business since he was a child. He never gave up on his dream, and he eventually achieved it. Overall, Avinash is an inspiring entrepreneur who has built a successful business from the ground up. His story is a testament to the power of hard work, dedication, and innovation. If you're thinking about starting your own business, Avinash's advice is invaluable. Renjit Philip: Newsletter: ⁠⁠https://www.onemorethinginai.com⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠ Vidya Veerapandian: ⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
FS Brew has been speaking to #venturecapital firms interested in #insuranceand #insurtech space to know more about what it takes to pique their interest.In this episode, we spoke with Shwetank Verma, Co-Founder and Managing Partner at Leo Capital and Co-Founder of India Insurtech Association. He is passionate about insurance and has been championing the cause of insurtechs in his current and previous roles. His VC firm, Leo Capital, invests in some of the leading insurtechs, such as Covergenius, so it was super insightful to know more about what it takes to build a solid insurtech start-up and scale.  We spoke in-depth about the following:💪 What is a venture backable insurtech: 2 KEY AREAS TO FOCUS- TAM and Founder's Resilience 🌼 Interesting traits that Shwetank and his team focus on when it comes to assessing the Founders: their ability to deal with ambiguity, their initiative, and their resilience (interesting to note how his team goes about it!) 🎯 Specific pointers on how to approach the pitch deck; the key factors to capture in the cover email, in the pitch deck🌐Some of the regulatory challenges that the #insurtech ecosystem face across geographies🌿Leo Capital's approach to building a scalable start-up- keeping it sustainable🤝Their ME outlook- huge Focus for Leo Capital to expand and invest in #insurtechs  🤵🏻‍♀️ Focus on female founders- Shwetank and his team want to get more female founders within the #insurtech spaceCheck out the interview to know more! Finally, if you are an aspiring #insurtechfounder, write to pitch@leocapital.com, and don't forget to listen to the full podcast to get in-depth insights to approach the pitch.  #founders⁠ ⁠#insuranceindustry⁠ ⁠#investment⁠ ⁠#sustainable⁠ ⁠#strategy⁠ ⁠#team⁠⁠#tech⁠ ⁠#uae⁠ ⁠#ksa⁠ ⁠#egypt⁠ ⁠#operationsmanagement⁠ ⁠Renjit Philip: Newsletter: ⁠⁠https://www.onemorethinginai.com⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠ Vidya Veerapandian: ⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
The emergence of Chat GPT and AI technologies has brought about a revolution in the insurance industry. These tools offer promising solutions to the complexity of data-driven insurance operations. Chat GPT, a large language model, can create chatbots that can process claims, answer customer inquiries, and even underwrite policies. AI, on the other hand, can assist insurers in analyzing data, identifying patterns, and making informed decisions about pricing and risk. The integration of these technologies can significantly enhance customer service, reduce costs, and increase efficiency. It can also improve insurers' ability to manage risk, resulting in more accurate pricing and profitable underwriting. The applications of Chat GPT and AI in the insurance industry are numerous. Chat GPT can automate the underwriting process, freeing up underwriters to tackle more complex cases. AI provides valuable insights to insurers about risk and assists in making informed decisions. Chat GPT can also automate the claims process, resulting in faster claims processing and improved customer satisfaction. Additionally, it can create chatbots that are available 24/7 to answer customer inquiries, reducing expenses while improving customer service. The potential of Chat GPT and AI to revolutionize the insurance industry is enormous. These technologies can make insurance more efficient, effective, and customer-centric. They can personalize insurance products and services, prevent fraud, and drive innovation in the industry. In summary, the benefits of Chat GPT and AI in insurance are significant, and insurers must consider these tools' potential to improve their operations. Renjit Philip: Newsletter: ⁠⁠https://www.onemorethinginai.com⁠⁠ Socials: Twitter / X: @renjitphilip LinkedIn:  ⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠ Vidya Veerapandian: ⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠
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Comments (3)

Jeff Seid

Insurtech is reshaping the Middle East's insurance landscape, driving innovation and efficiency. Technology facilitates personalized policies, streamlined processes, and enhanced customer experiences. As the region embraces insurtech, the intersection of traditional insurance and cutting-edge technology promises to meet evolving market demands and foster a dynamic insurance ecosystem. https://mobilunity.com/industries/hire-insurance-software-developers/ - more here

Jan 19th
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Emilia Gray

The conversion of information into digital format significantly speeds up the interaction of various departments, makes the decision-making process short and more visual, which in turn makes it possible to minimize the likelihood of errors in decision-making. In addition, you can always find the best professionals for this purpose here https://devspiration.com/fintech/insurance/

Apr 22nd
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Slevin Kelevra

Oh, that's interesting, and I hope that it'll actually help insurance companies improve their services because it's a challenge to find anything decent nowadays. Well, I managed to discover https://iisinsurance.com/company/ not so long ago, but it took me forever, and hopefully, over time, there will be more companies like that one.

Dec 5th
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