Influence & Impact for female leaders

  We all know we should be coaching our teams but it’s hard to know how to do that without going on a coaching for managers course.  Until now!    In this week’s episode I interview Jude Sclater about her book ‘Think Like a Coach’ which is a wonderfully practical step by step guide that any manager can use to become a coach-like manager.  Jude simplifies coaching for us, defining it as giving someone your attention while they think out loud and emphasizes the importance of listening and asking questions    We discuss…  - Jude’s 3 principles to help you become more coach-like with your team  - When to coach your team and when not to!  - Jude’s ‘Two Step’ approach to get you coaching straight away  - The number one step you can take to create psychological safety in your team  - How to coach in 5 minutes or less  - How to support a team member experiencing strong emotions   My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!    Influence & Impact:  Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    Be Bolder  My Be Bolder 4 week confidence and assertiveness course will be running again in February.  In it we cover:  ⭐ Tackling imposter feelings and self-doubt  ⭐ Mastering your mindset  ⭐ Courageous conversations  ⭐ Speaking up     Women Leading:  My Women Leading community gives you the support and strategies you need to:  ⭐ Set boundaries and expectations  ⭐ Prioritise your wellbeing  ⭐ Coach your hybrid team effectively  ⭐ Stop people pleasing   ⭐ Lead under pressure  All for just £49/month       About Jude Sclater:  Jude Sclater is a coach, author, and trainer. Her book, “Think Like a Coach: How to empower your team through everyday conversations,” introduces the innovative Coaching Two-Step model that simplifies coaching down to its core principles, enabling you to swiftly adopt a coaching management style.    Over 20 years her career has spanned audit, project management, and learning and development for companies such as Deloitte. Pearson and Penguin Books. She draws on this vast experience to coach and train managers from consulting, legal, and financial service industries, guiding them from individual contributors to great team managers.     Links from Jude:  Website: www.thinkwithjude.com   LinkedIn: www.linkedin.com/in/judesclater   Instagram: www.instagram.com/thinkwithjude   Blog Signup: www.thinkwithjude.com/signmeup   Booksellers: www.thinkwithjude.com/think-like-a-coach#buy   

    This week’s episode is a little different in that I am the guest and you get to hear me being interviewed for once!  In this episode I recorded for Lucy Gernon’s 360 LeadHERship podcast you’ll hear…    The story of my career and how and why I became a coach  My top tips on making the right first impression on a new line manager or senior stakeholder  How to hold your own and build your influence with the key stakeholders in your organisation  Some of my top tips for being confident around senior people    My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!    Influence & Impact:  Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    Be Bolder  My Be Bolder 4 week confidence and assertiveness course will be running again in February.  In it we cover:  ⭐ Tackling imposter feelings and self-doubt  ⭐ Mastering your mindset  ⭐ Courageous conversations  ⭐ Speaking up     Women Leading:  My Women Leading community gives you the support and strategies you need to:  ⭐ Set boundaries and expectations  ⭐ Prioritise your wellbeing  ⭐ Coach your hybrid team effectively  ⭐ Stop people pleasing   ⭐ Lead under pressure  All for just £49/month     And if you’re not already an avid listener to Lucy’s 360 LeadHERship podcast go and add it to your follow list now.   

Whilst some women sail through perimenopause, lots of us struggle with symptoms including brain fog, sleep issues, hot flushes and anxiety.  Those symptoms can impede our ability to work, impact our confidence and cause an alarming number of women to leave their jobs.    I explore this with my guest Emma Thomas, founder of Managing the Menopause and host of the Middling Along podcast.    We discuss:  Why employers should care about supporting women through this transition   What managers can do to be supportive of colleagues struggling with perimenopause symptoms   How to talk to your line manager about your symptoms and what support you can request  Emma’s SENSE model for managing symptoms through lifestyle changes  Insights on how caffeine and alcohol impact your sleep    Emma is also teaching her SENSE model inside my Women Leading community at our bi-monthly menopause gatherings where we meet to share experiences and coping strategies.    My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!    Influence & Impact:  Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    Be Bolder  My Be Bolder 4 week confidence and assertiveness course will be running again in February.  In it we cover:  ⭐ Tackling imposter feelings and self-doubt  ⭐ Mastering your mindset  ⭐ Courageous conversations  ⭐ Speaking up     Women Leading:  My Women Leading community gives you the support and strategies you need to:  ⭐ Set boundaries and expectations  ⭐ Prioritise your wellbeing  ⭐ Coach your hybrid team effectively  ⭐ Stop people pleasing   ⭐ Lead under pressure  All for just £49/month       About Emma Thomas:    Emma is the founder of Managing the Menopause - her experience in coaching, internal communications and change management make her perfectly placed to help organizations plan and execute strategies to become more ‘menopause-friendly.’ Emma lives in Oxford with her husband and two children, and is also a Director of the Udjat CIC, which operates a wide-range of projects within Oxford and beyond.    Emma’s website: www.managingthemenopause.com    Emma’s podcast: www.middlingalong.com 

When I was sent a book called The Emotional Overdraft I instinctively knew that this was a topic that was going to resonate with me personally and you as listeners to this podcast.     An emotional overdraft is when you as a leader habitually overcome your employer’s challenges at the cost of our own physical and mental health. Sound familiar?   I am seeing this happening a LOT at the moment with the women within my Women Leading community so I was excited to dive into the topic with the book’s author Andy Brown.   We discussed: The cost of going too deep into your emotional overdraft How to start paying it back What behaviours or drivers create our emotional overdraft The role of management skills and influencing in changing a culture which relies on people being emotionally overdrawn How to approach urgency and filling short term gaps more strategically How the emotional overdraft shows up outside of work   My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!   Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.   Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February.  In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up    Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month    About Andy Brown: Andy has over 30 years’ experience as an award-winning adviser and coach for people-based businesses. He’s also a podcast host and the author of Amazon #1 best seller, ‘The Emotional Overdraft: 10 simple changes for balancing business success and wellbeing’ a book for entrepreneurs, leaders and founders that articulates the often overlooked mental and physical costs of leadership   Links from Andy:   Buy the book in the UK  Complete the free Emotional Overdraft Self-Assessment  Connect with Andy  Follow Emotional Overdraft on Instagram  Get all the latest Emotional Overdraft articles   

Do you worry about what other people think of you?     Perhaps it stops you contributing in meetings for fear of judgement from others.     Or keeps you awake replaying conversations in your head feeling like you said something wrong.     Or it means when you’ve got something challenging to say you water it down to the point where you’re barely making a point anymore.   If any of that sounds familiar then keep listening because in this short episode I’m going to give you some insights and strategies you can use to reduce those worries and allow you to perform at your best at work.   This is the third in a series of three podcasts this summer around mindset so if you’ve not already listened to episode 166 on overcommitting and episode 168 on people pleasing do bookmark those to listen to.      One of the most powerful things you can do is learn how to say no which is why I’ve created my free How To Say No challenge which will take you from saying yes and regretting it to feeling comfortable saying no in just 5 days. Head over to carlamillertraining.com/sayno to access that.   My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.     And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you.  You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days. Access it at carlamillwertraining.com/sayno   Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence   Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…   Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Setting and Holding Boundaries   Find up more and sign up at https://www.carlamillertraining.com/womenleading    You may also find episode 32 Why we look to others for validation useful

Today’s guest Sue Musson has handled many a crisis in her career, including leading one of the largest NHS Trusts through the pandemic.  In this episode she shares what she’s learnt about keeping calm in a crisis.    We discuss:  Sue’s overall philosophy for coping with a crisis  How to calm yourself down from the initial state of panic  How to keep your team calm in a crisis too  The importance of taking personal responsibility as a leader  What to do when you don’t know what the right decision is  The keys to successful communication when managing a crisis    Sue shares some great stories from her own leadership experience, as well as her 6 step crisis management framework from her book Firecracker Leadership.    My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.      And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    About Sue Musson:  Sue Musson achieved her first board-level leadership role at the age of twenty-seven. She is keen to share what she has learned to help other women build their confidence and impact.  For 30 years, Sue has led numerous organisations including her own successful businesses under the Firecracker brand. She recently completed her term as Chairman of Liverpool University Hospitals, one of the largest NHS trusts in the country, with 14,000 staff and a turnover of £1.2Bn.  Sue led the trust through a merger, the pandemic and the opening of a new hospital by the Prince and Princess of Wales.   Her experience of leadership spans the full gamut of highs and lows, which she recounts with honesty, insight and humour in her new book, Firecracker Leadership.   The book achieved number one bestseller status in three categories on Amazon and became a top ten bestseller in the USA. Firecracker Leadership is endorsed by the Mindvalley Book Club: “We are happy to endorse Firecracker Leadership (which) is a wonderfully written and structured book. It is packed with great ideas and quote-worthy wisdoms…It is a wonderful book that we are happy we got our hands on.”  Concepts from the book have been featured in publications like Forbes, European Business Review, Elite Business, She Can Code, HR News, Startups Magazine, Training Journal and The HRDirector.   Having served for fifteen years as a non-executive director and chair of five of the UK’s most significant healthcare organisations, Sue continues her public service by chairing panels to appoint UK judges in addition to running her own businesses.  Sue’s website - https://www.suemusson.com/    Sue on LinkedIn - https://www.linkedin.com/in/sue-musson-a0119416     FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!  Access it at carlamillertraining.com/sayno    Influence & Impact:  Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.  Find out more at https://carlamiller.co.uk/influence    Women Leading:  My Women Leading community gives you the support you need to:  ⭐ Set boundaries and expectations  ⭐ Prioritise your wellbeing  ⭐ Coach your hybrid team effectively  ⭐ Stop people pleasing   ⭐ Lead under pressure    You can read more and sign up here: https://www.carlamillertraining.com/womenleading       

Think you might be a people pleaser?  Perhaps you’ve got poor boundaries with others, really want to be liked or need a lot of external validation to feel that you’re good enough to be in your role?    In this solo episode I’m going to share some of the signs that you’re a people pleaser, what it’s costing you and 4 practical strategies you can use to break free from your people pleasing patterns and start prioritising your own needs.    This is the second in a series of 3 podcasts this summer around mindset and setting boundaries and if you’ve not already listened to episode 166 on overcommitting.       One of the most powerful things you can do is learn how to say no which is why I’ve created my free How To Say No challenge which will take you from saying yes and regretting it to feeling comfortable saying no in just 5 days. Head over to carlamillertraining.com/sayno to access that.    My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.      And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days.  Access it at carlamillwertraining.com/sayno    Influence & Impact:  Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.  Find out more at https://carlamiller.co.uk/influence      Women Leading:  You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading      

What is executive presence? Why does it matter?  And what can we do to increase our executive presence?   These are the questions I explored in a fantastic chat with fellow women’s leadership coach Lucy Gernon in this week’s podcast episode.   We also discussed… How the concept of executive presence has evolved over the past 10 years Where confidence comes from and how Lucy defines it Lucy’s fantastic DO IT model for making decisions without second-guessing yourself How to confidently talk about your achievements How to deal with praise Why we don’t need to compete against other women   There is a lot of gold in this episode!   My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.     And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   About Lucy Gernon:   Lucy Gernon is an Irish mom of 3, Multi Award-Winning Executive Coach, host of The 360 LeadHERship Podcast and acclaimed international speaker supporting women in senior leadership roles to accelerate their careers with confidence and develop as leaders without sacrificing work-life balance. She is sought out by Fortune 500 companies for her expertise in executive presence, confidence building, leadership, conflict management, healthy productivity, personal branding and more. Lucy is the Founder of 3SIXTY Leaders Club—the only positive psychology-infused membership focused on career advancement, leadership and work-life balance. Lucy is a certified positive psychology coach, holds Bachelor and Masters Degrees in Science, Diploma in Integrative Coaching, and had a 20-year career in leadership roles in American & British multinationals. Her corporate CV and business experience, combined with her extensive executive coaching and business experience  gives her a unique perspective on the needs and ambitions of female leaders and how to get them there    Website: www.lucygernon.com Podcast: https://podcasts.apple.com/ie/podcast/the-360-leadhership-podcast/id1596311791 Executive Presence Course: www.lucygernon.com/ep Instagram: www.instagram.com/lucygernon LinkedIn: www.linkedin.com/in/lucygernon   HBR Article Exec Presence that Lucy refers to in this episode: https://hbr.org/2024/01/the-new-rules-of-executive-presence     FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Access it at carlamillertraining.com/sayno   Influence & Impact: Join the September cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Find out more at https://carlamiller.co.uk/influence   Women Leading: You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…   Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward   Find up more and sign up at https://www.carlamillertraining.com/womenleading   

Do you find yourself overpromising and creating unnecessary stress for yourself?  Or putting in lots more effort than anyone expects, or needs you to? How about saying yes when you’ve got no capacity to get more work done or jumping into help when no-one has asked you to?    If any of those resonate it sounds like you may be overcommitting - constantly trying to show how much value you add, by going above and beyond when it isn’t needed.      In this episode I’m going to…  break down the ways we overcommit   explain why we overcommit  share the questions you can ask to help you dial back the overcommitting (and still do a great job!)    I also share a brilliant new free resource I’ve created for you – the How To Say No Challenge which you can sign up to at carlamillertraining.com/sayno    This is the first in a series of 3 podcasts this summer around mindset and setting boundaries and you can expect an episode on people pleasing and another one on worrying too much what people think of you.  I’ve also recorded some great guest interviews such as exclusive presence and managing the menopause which we’ll be releasing in the coming months.      My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.      And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You get a short email containing a short video each day, taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days.  Access it at carlamillwertraining.com/sayno     Women Leading:  You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading      

  Many workplaces are dominated by short term thinking, intense pressure to produce immediate results and a focus on growth at all costs.  Sound familiar?  This short term focus often leads to poor decision making, poor long term performance and risks employee burnout.     In today’s episode my guest Cath Bishop makes a powerful case for implementing what she calls Long Win Thinking.  Cath knows a bit about winning as a three time Olympian with a silver medal and a fascinating career in diplomacy within conflict zones!    We discuss:    Why workplaces benefit from focusing on the Long Win  How Cath’s mindset around winning shifted across her 3 Olympic Games and how she felt at the start line of her medal-winning Olympic race   What insights Cath has taken from her diplomatic experience into leadership coaching  How early in life we start thinking winning is important  Separating performance from results and winning  Cath’s 3 C model for implementing long win thinking in your team    I found this episode really timely as I reflect on the impact I want to make through my work and what success means to me.  I hope it brings you some insights both personally and also as you think about how to create high performance in your team.    My name’s Carla Miller, leadership coach, author, trainer and founder of Women Leading, the community that helps women lead without overwhelm.  I’m on a mission to empower women leaders in the workplace and make leading less lonely.      And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.       Women Leading:  You can now join over 40 women in Women Leading for just £49 a month and learn to lead without overwhelm.  It includes peer support calls, group coaching calls, regular menopause events and a live leadership or wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading     About Cath Bishop:      Cath Bishop is a triple Olympian, World Champion and Olympic silver medallist in rowing. In her career as a diplomat, she specialized in stabilization policy for conflict-affected parts of the world. She now works as a coach and consultant, advising on leadership, performance and culture across business, sport and education, and teaches on Executive Education programmes at the Judge Business School, Cambridge University. She writes monthly articles for The Guardian on topics of culture in sport and co-hosts The Inside Out Culture  Podcast. She is a globally sought-after speaker.    Websites: www.cathbishop.com www.thelongwin.com   Instagram: cath_bishop   Inside Out Culture Podcast: https://insideoutculture.buzzsprout.com/   X: @thecathbishop   https://www.theguardian.com/profile/cath-bishop   

Does just looking at your inbox create a rush of overwhelm?  You’re not alone in that, the average person receives 121 work emails every single day!     In this episode, my guest, career and executive coach Fay Wallis shares 6 practical strategies you can use to reduce your email overwhelm.  We discuss:   Why grouping emails by sender is insightful The problems with using your email inbox as a to-do list and what to do instead When to hit unsubscribe  How to ‘unsubscribe’ from internal emails Using tools like email templates and schedule send Prioritising deep work Setting email boundaries   I also share an excerpt from my current favourite book, Four Thousand Weeks by Oliver Burkeman on why inbox zero isn’t actually going to bring us the peace of mind we think it will.   This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   You might also enjoy… Episode 120 Developing your career with Fay Wallis Episode 144 Finding focus when you’re overwhelmed with Julia Wolfendale    And we mentioned Graham Allcott’s book, How to be a Productivity Ninja and his email Rev up for the Week - https://www.grahamallcott.com/   Women Leading: Come and join over 40 women in Women Leading – my community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including…   Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward   Find up more and sign up at https://www.carlamillertraining.com/womenleading    About Fay Wallis:   Fay is a career and executive coach, with a background in HR who specialises in coaching HR & People professionals. She is the Founder of Bright Sky Career Coaching and has a 5 star rated podcast called HR Coffee Time, where you can hear free career advice and ideas every week.   Bright Sky Career Coaching: https://www.brightskycareercoaching.co.uk/  Fay’s LinkedIn profile: https://www.linkedin.com/in/faywallis/  HR Coffee Time podcast page: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/    

    If you’ve noticed unhelpful patterns of behaviours playing out in your team or if you’ve got a tense relationship with a colleague then this week’s episode can provide insight into what’s causing those patterns.      My guest, leadership coach and podcast host Rebekah Whitaker shares why we get pulled into the ‘drama triangle’ and what we can learn from Transactional Analysis to understand ourselves and our relationships with others better.    Transactional Analysis is new to me so it was really interesting to understand the ‘drama triangle’ and reflect on how it plays out in the workplace and the role we can play as leaders in creating more positive behaviours and relationships.    In this episode Rebekah provides an introduction to this concept and I’m delighted that she’s running a workshop within Women Leading this autumn to bring the next level of insights into how leaders can reduce drama within their teams.    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.     My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Women Leading:  Come and join over 40 women in Women Leading – my community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading     About Rebekah Whitacker:  Through Quest for EST Rebekah is on a mission to change the way that we approach leadership development, equipping leaders with skills to support them from the start of their leadership journey. She is also the co-host of In Pursuit of the Better You, a podcast dedicated to helping you maximise your potential personally and professionally.    Rebekah’s website: www.quest4est.co.uk   Rebekah’s substack: https://quest4est.substack.com           

    Networking is an idea that makes some of us cringe.  Others would love to network more but struggle to attend events due to workload and caring responsibilities. But what if networking didn’t have to be so uncomfortable and you could do it in a way that works for you?    That’s what Ellie Rich-Poole, career development coach and one of LinkedIn’s Top Voices for careers.    We cover…    Why networking is key to developing your career and accessing opportunities  How to build your network in a way that works for you  The power of making genuine connections rather than working the room  How to make yourself actually go to networking events  Making the most of networking opportunities  Creating a croissant not a bagel (you’ll have to listen to decipher that one)      This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.     My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Come and join over 40 women in Women Leading – my community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading     About Ellie     Ellie Rich-Poole is a Career Development Coach. She helps leaders find their perfect role and be brilliant in it, by playing to their strengths. She goes on the journey with them as a supporter and challenger to help them get to action and get results, particularly at times of transition.    She has over 25 years’ experience in HR, Recruitment and Head-hunting. She founded her business in 2016 to inspire and support others with their career development.    She enjoys leading group sessions and speaks on a range of career topics including ’12 ways to take control of your career’, ‘Learn to Love LinkedIn’ and ‘Stop hiding, start Networking.’    She supports a range of DEI focused organisations as an Interview Coach, a Mentor and a Career Accelerator programme lead. She is the Chief Ambassador for Girls Friendly Society (GFS) a charity working with girls in the UK’s least privileged areas. She is passionate about helping individuals achieve their potential.    Ellie is a Mental Health First Aider and has lived experience of pre and postnatal anxiety.    She understands the challenges of managing a career and a family.  Ellie has lived and worked in the UK, Germany, Chile and Singapore and enjoys  supporting globally minded individuals and organisations, and making new friends.    She has studied at both Durham and Oxford University, and is an International Coaching Federation PCC level Coach. She is a Strengths Profile and Insights Discovery Practitioner. LinkedIn named her a LinkedIn ‘Top Voice’ for Careers in 2022.    https://www.ellierichpoole.com/organisations/   https://www.linkedin.com/in/ellierichpoole/          

In this week’s episode leadership coach Jennifer McCanna and I are answering your questions about dealing with difficult relationships in the workplace. We discuss… How to stop harsh feedback from impacting your confidence How to talk to your line manager when you’re struggling to work with a colleague Your expectations of your line manager and what to do when they aren’t being met Jen’s ‘What Next Wheel’ – a tool that helps you respond rather than react in tricky influencing situations   This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward   Find up more and sign up at https://www.carlamillertraining.com/womenleading   About Jennifer Jen is sought after as a leadership coach who helps clients overcome even the most horrible work challenges, helping them rebuild their confidence and self-belief and realise their ambition. She supports clients to manage their energy and navigate their emotions so they can feel calm and resourceful at work.   Not only an experienced coach with the international coaching federation, Jen is a emotional freedom technique (EFT) practitioner, leadership development expert and valued member of the Women Leading faculty!   She works with clients across the charity, corporate and public sectors including the UK’s Department for Education, Oxfam, HSBC, Sheffield City Council, Pancreatic Cancer UK and hundreds of small charities delivering services across the country.   Ever experienced a toxic work relationship, badly handled restructure or the challenge of an HR process which rumbles on and on? Feel it knocked you for six a bit? Then Jen is your coach! In life before coaching Jen managed high profile fundraising events and diverse teams of fundraisers so she knows first hand the influencing skills, self awareness and sense of humour needed to lead a team within an organisation.   Jen has so many valuable resources on her website including Coffee Break Coaching which includes 5 great exercises – everything to increase your insight about someone you’re struggling to build a relationship with, to a reflection for the rubbish days when you just need to feel a notch better to find the motivation to get on with things.   Website:  mccannacoaching.co.uk You can follow her on LinkedIn Jennifer McCanna  And on Instagram (@jen_the_leadership_coach)       

As leaders we’d all like to have happy teams but how do we create the right environment to achieve that?  I interview Richard Clarke, creator of the popular Happy Teams substack newsletter, about his experience building a company centred on team happiness and the work he does helping companies create happier teams. We discuss… What makes people happy at work The 5 factors that influence team happiness Who is responsible for your team’s happiness Richard Clarke is the founder and ex-CEO of Secret Source, an IT company based in Spain. In 2014 he had a theory, if he set up a company whose main KPIs were team and client happiness then the team would collaborate better, be more aligned with their clients and perform better and all the traditional measures of success, profit, revenue, growth would naturally follow. For 10 years Richard studied the science of happiness in the workplace and applied it in his company. In 2022, with almost 50 employees Richard handed over the role of CEO and he now dedicates his life to sharing his knowledge. He writes, speaks and teaches leaders and organisations how to use the science of happiness and wellbeing to build better teams.   Richard’s white paper on team happiness: richardclarke.eu/podcastgift  Happy Teams substack: happyteams.substack.com    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading    

  It feels good to be able to solve the problems people bring to you. It makes you feel needed and helpful and you can tangibly see the value you’re adding. But it comes at a cost which could be holding back your career and hindering the growth of your team members  In this episode I’m going to share…  Why being the problem solver could be holding you back in your career   How to elevate your level of working and empower your team  How to analyse why your team are relying on you to solve their problems   What you can do to empower your team to become problem solvers  How to retrain your team to think for themselves using one of my favourite questions    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.     My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including…  How to Say No  Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward  Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading      

In this episode, I’m talking to Happiness at Work expert Aoife O’Brien about the red flags in toxic workplaces that you need to be aware of.  We look at:  How we identify a toxic work environment  How to establish if it is generally toxic for everyone or just toxic for you   What to do if you feel stuck in a toxic environment   How to make sure the next workplace you move to is much healthier    Aoife O’Brien founded Happier at Work to solve the problem that 85% of employees are disengaged at work. Using her research-based Happier at Work framework, she partners with leaders to focus on: workplace culture; cultivating balance; and empowering leaders. Her award-winning podcast, Happier at Work® which I’ve guested on, features a combination of interview-based episodes as well as solo podcasting.  This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.  This is now a top 2% global podcast so thanks for being part of that and do keep on spreading the word buy sharing a favourite episode with someone today.    You might also enjoy these episodes…    Episode 152 – Is it time to leave your job?  Episode 102 – Happier at work with Aoife o’Brien    Sign up to the Women Leading waitlist at https://www.carlamillertraining.com/earlybird     Contact Aoife…  https://www.linkedin.com/in/aoifemobrien  https://www.instagram.com/happieratwork.ie   https://www.twitter.com/happieratworkHQ   https://www.youtube.com/@happieratworkhq   https://happieratwork.ie   https://www.impostersyndrome.ie         

Have you thought about getting a coach or joining a course but immediately dismissed it because your organization has no budget?    Have you considered asking your employer to invest in you but felt too awkward about it to actually make the ask?    Do you feel bad booking yourself onto training because it would be taking training budget away from your team?  If so, in this episode I am going to…  Help you shift your mindset so you feel more comfortable asking your employer to invest in you  Share how the leadership multiplier effect means your development benefits others  Provide strategies for making the ask  This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Sign up to the Women Leading waitlist at https://www.carlamillertraining.com/earlybird        

  Would you like to create a team culture that allows everyone to thrive?  And would you like to add coaching to your toolkit as a manager?      This week on the Influence & Impact podcast I’m joined by Jo Wright, author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ who’ll be talking about how to create a coaching culture within your team or organisation and why coaching conversations between managers and direct reports make so much difference.    We cover:  How to create space for quality conversations when you’re overwhelmed  Why organizations need to embrace slowing down to speed up  How feedback is key to a coaching culture  The seven-step framework for creating a coaching culture    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    About Jo:  As Co-founder of Coaching Culture, and bestselling author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’, Jo’s a passionate advocate for the many benefits a coaching ulture creates.  With nearly 30 years’ experience in leading and coaching teams, and as a professionally accredited Coach, Jo is a true coaching champion, on a mission to inspire people to think differently about the power of coaching. She is often to be found sharing insights on howthe power of coaching can be used to create high performing teams, build trust, shape leadership styles and raise performance in the workplace.    Jo spends much of her time speaking about the benefits of coaching, the power of transformational conversations and culture, as well as interviewing industry leaders for Coaching Culture’s Learncast series. Jo’s first book, ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ became an Amazon Bestseller on its first day of release in November 2023.  Find out more about Jo Wright at:  https://www.jowright.com   https://www.coachingculture.com     If you’ve enjoyed this episode, please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.      If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.     

If you’ve got a team member who lacks confidence it could be impacting their performance, their career progression and how they feel about work.  Confidence issues are widespread with 79% of women saying they lack confidence at work.  And it impacts people’s ability to perform and progress. 46% of women say managing a negative mindset stops them from making the impact they want at work whilst 37% of women identified a lack of confidence and self-belief in their own ability as an obstacle to career progression  So how do you help people in your team build their confidence and unlock their potential?  In this episode, I’m going to share 6 practical ways you can help a team member feel more confident in their role, as well as 3 traps to avoid to make sure you’re not labelling someone as unconfident when that may not be the issue.    We’ll look at…  How the type of feedback you give makes a real difference  How you might be impacting the confidence of your team  How you can use coaching questions to support their self-awareness and self-belief  Ways to make them feel valued  How modelling and encouraging a growth mindset can help    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.  We’ve got some brilliant episodes coming up in February.    If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.