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Lead the Standard

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Lead the Standard is your go-to podcast for professional development in ISO Management Systems and Auditing! Whether you're a seasoned auditor looking to enhance your skills or a newcomer to the field seeking valuable insights, our podcast delivers expert guidance, practical tips, and interviews with industry leaders.

Hosted by Jackie Stapleton and Kelly Taylor, Lead the Standard is an extension of our commitment to quality education and professional development. By tuning in, you gain access to our wealth of experience and expertise, delivered in an engaging and accessible format. We tackle a wide range of topics, from the essentials of becoming an auditor to advanced auditing techniques, offering insights that are both practical and actionable.

Learn from industry leaders who have successfully navigated the complexities of ISO standards and auditing processes. We share real-world experiences, answer your pressing questions, and keep you updated on the latest trends and best practices. Our aim is to help you achieve certification, enhance your auditing skills, and stay ahead in your career.

Australian RTO #45123
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Looking Ahead: What’s Next for ISO Auditors in 2026 | Lead The Standard 2025 Podcast Episode 28Check out our website:https://auditortrainingonline.com/Enrol in one of our courses!ISO 9001: https://auditortrainingonline.com/home/category/qualityISO 14001:https://auditortrainingonline.com/home/category/environmentISO 45001:https://auditortrainingonline.com/home/category/safetyISO 27001:https://auditortrainingonline.com/home/category/iso-27001-information-securityISO 22000: https://auditortrainingonline.com/home/category/foodsafetyIt’s that time of year again—calendar chaos, Christmas creeping up, and suddenly everyone’s asking: “So… what’s coming next?”And in the ISO world, “next” isn’t just about new documents—it’s about evolution.Whether you're ready or not, 2026 is bringing shifts in standards, new expectations around culture, and tech tools that are changing how we audit.So today, we’re breaking it down—no crystal ball required. In this episode of 'Lead the Standard,' hosts Kelly Taylor and Jackie delve into the upcoming changes in ISO standards set for 2026, including updates on ISO 9001, ISO 14001, and ISO 19011. They discuss the growing role of technology in audits, the increasing importance of people and culture in quality leadership, and what auditors and consultants need to know to stay ahead. The discussion aims to alleviate concerns about these updates, emphasizing that many of these changes are already in practice. Tune in to get a clear understanding of what to expect and how to navigate these shifts confidently in the coming year.In this episode:• 00:00 Introduction to Calendar Chaos• 00:37 Meet the Hosts• 01:32 Reflecting on the Year• 02:04 Upcoming ISO Changes• 18:04 Technology's Growing Role• 20:10 Exploring Repl.it Capabilities• 20:48 The Rapid Pace of Technological Change• 21:48 Adapting to Technological Fatigue• 22:59 The Role of Understanding in Technology Use• 24:01 Balancing Technology and Personal Responsibilities• 27:10 The Importance of Cultural Awareness in Auditing• 35:05 Key Takeaways and Future Outlook• 37:11 Wrapping Up and Looking AheadThe usual links:• Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-28• ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/Other links we promised:• Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.
Where Can an ISO Auditing Career Take You? More Places Than You Think | Lead The Standard 2025 Podcast Episode 27Check out our website:https://auditortrainingonline.com/Enrol in one of our courses!ISO 9001: https://auditortrainingonline.com/home/category/qualityISO 14001:https://auditortrainingonline.com/home/category/environmentISO 45001:https://auditortrainingonline.com/home/category/safetyISO 27001:https://auditortrainingonline.com/home/category/iso-27001-information-securityISO 22000: https://auditortrainingonline.com/home/category/foodsafetyWhen most people think about ISO careers, they picture one role: the auditor. Coke-bottle glasses, bow tie, clipboard… maybe a slight obsession with clause numbers.Or worse, someone marching in with the energy of a military drill sergeant and the charm of a wet compliance manual.But here’s the truth: “Auditing” isn’t nearly as narrow, or as boring, as those old stereotypes suggest.Whether you're deep in audits or just getting your bearings, there’s a whole ecosystem of roles beyond the audit room.And today, we’re looking at where your career can go… no tweed jacket required!In this episode:• 00:00 Introduction to AI in Auditing• 00:38 Welcome to Lead the Standard• 01:18 The Role of AI in ISO 42001• 02:04 Practical Implications of AI for Auditors• 03:56 AI's Integration in Everyday Business• 06:26 Understanding AI's Influence on Auditing Standards• 17:50 Leadership and Accountability in AI Use• 22:42 Planning for AI-Related Risks and Opportunities• 31:02 Understanding Risks and Opportunities• 31:23 Clause 7: Support and Competence• 32:15 AI Awareness and Competence• 35:52 Transparency in AI Usage• 37:38 Clause 8: Operation and Implementation• 40:50 Clause 9: Performance Evaluation• 45:36 Clause 10: Improvement and Leadership• 53:08 Final Thoughts and TakeawaysThe usual links:• Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-27• ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/Other links we promised:• Jackie's Book is coming... Register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.
I’m an ISO Auditor – So Why Should I Care About ISO 42001? | Lead The Standard 2025 Podcast Episode 26 AI might sound like something for the IT team or the innovation lab. But if you’re an auditor or a systems implementer, it’s already closer than you think. From predictive maintenance and smart dashboards to AI-assisted decisions in HR, customer service, or safety reporting, artificial intelligence is quietly showing up in the very systems we audit. So the question is: “Do you need to understand ISO 42001 to keep doing your job well?” Let’s explore where AI is already influencing the audits we lead, and what that means for our role as auditors. In this episode: • 00:00 Introduction to AI in Auditing • 00:38 Welcome to Lead the Standard • 01:18 The Role of AI in ISO 42001 • 02:04 Practical Implications of AI for Auditors • 03:56 AI's Integration in Everyday Business • 06:26 Understanding AI's Influence on Auditing Standards • 17:50 Leadership and Accountability in AI Use • 22:42 Planning for AI-Related Risks and Opportunities • 31:02 Understanding Risks and Opportunities • 31:23 Clause 7: Support and Competence • 32:15 AI Awareness and Competence • 35:52 Transparency in AI Usage • 37:38 Clause 8: Operation and Implementation • 40:50 Clause 9: Performance Evaluation • 45:36 Clause 10: Improvement and Leadership • 53:08 Final Thoughts and Takeaways Whether you’re running internal audits, reviewing suppliers, or preparing for certification, this episode will help you make informed, strategic decisions about your audit methods. The usual links: • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-26 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ Other links we promised: • ISO 42001 AI Management Systems Training - https://auditortrainingonline.com/home/category/iso-42001-artificial-intelligence• CertBetter - https://certbetter.com/. • Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.
Common ISO Audit Failures: 7 Mistakes to Avoid | Lead The Standard 2025 Podcast Episode 25 Check out our website:https://auditortrainingonline.com/ Welcome to another episode of Lead The Standard! In this episode, hosts Kelly Taylor and Jackie Stapleton discuss the seven common traps that often derail ISO audits and how to avoid them. From understanding the difference between documentation and proof of action, addressing vague objectives, to getting leadership involved and managing the human element of audits, Kelly and Jackie provide practical and insightful advice to make your audits more effective. Tune in to learn how to identify and rectify these pitfalls to improve your audit outcomes and system health. Don't forget to subscribe and review if you found this episode helpful! Notable Timestamps: • 00:00 Introduction to Audit Challenges • 00:34 Welcome and Episode Overview • 01:11 Identifying Hidden Audit Traps • 02:37 The Paperwork Parade Trap • 11:14 Neglecting Clause Cross Links • 17:03 Valuing Evidence as Proof of Action • 23:50 Weak Internal Audits and Follow-Through • 30:32 Maintaining Historical Records • 31:06 Setting and Monitoring Objectives • 33:13 Adapting to Changes and KPIs • 39:44 The Role of Leadership in Systems • 48:07 Preparing for the Human Side of Audits • 53:56 Summary and Key Takeaways The usual links: • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-25 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/Other links we promised: • Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • NotebookLM: https://notebooklm.google/ Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com #LeadTheStandard #ISOStandards #CareerInISO #AuditorTrainingOnline #podcast #auditing
What happens when someone questions a decision in your system—not because it was wrong, but because they think AI made it? It’s a trust issue. And it’s becoming more common. AI is everywhere now. Whether it’s writing summaries, generating dashboards, or quietly built into your tools, it’s already part of how many management systems operate. But that doesn’t mean it’s risk-free—or that it belongs everywhere. So how do you use AI intentionally—in ways that support your system, not compromise it? In this episode:• The evolution of audit methods: from sci-fi drones to everyday screen sharing How the new ISO 19011 draft changes the game for remote and hybrid audits A practical decision-making matrix for selecting the best audit approach Six key factors to consider: objectives, risks, technology, security, safety, and team competence Real-world examples of remote, onsite, and blended audits Tips for planning, conducting, reporting, and following up on audits in a digital world Why risk assessment and digital literacy are critical for audit success Whether you’re running internal audits, reviewing suppliers, or preparing for certification, this episode will help you make informed, strategic decisions about your audit methods. The usual links: Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-24 ATOL: https://auditortrainingonline.com/ Connect with Jackie: https://www.linkedin.com/in/jackiestapleton/o https://jackiestapleton.com/ Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ Other links we promised: Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook NotebookLM: https://notebooklm.google/ Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.© Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com#LeadTheStandard #ISOStandards #CareerInISO #AuditorTrainingOnline #podcast #auditing
ISO Revisions Explained: The New Terminology for Maintain and Retain Documented Information | Lead The Standard 2025 Podcast Episode 23 Check out our website:https://auditortrainingonline.com/ Enrol in one of our courses! ISO 9001: https://auditortrainingonline.com/home/category/quality ISO 14001:https://auditortrainingonline.com/home/category/environment ISO 45001:https://auditortrainingonline.com/home/category/safety ISO 27001:https://auditortrainingonline.com/home/category/iso-27001-information-security ISO 22000: https://auditortrainingonline.com/home/category/foodsafety In this episode of Lead The Standard, hosts Kelly Taylor and Jackie Stapleton delve into the evolving terminology within ISO standards, specifically focusing on the shift from 'maintain' and 'retain' to 'made available' and 'available as evidence'. The discussion highlights the reasons behind these changes, the potential implications for system documentation, and offers practical advice on how to adapt to these new terms. They also compare the simplicity of the old terms with the more prescriptive nature of the new ones, providing memorable ways to help teams understand and implement these requirements. The episode underscores the importance of clarity in documentation, the difference between living documents and static records, and reassures listeners that they can still use their established terms if they meet the intent of the standards. Timestamps: • 00:00 Introduction and Episode Overview • 00:31 Meet the Hosts • 01:13 ISO Language Changes • 01:49 Understanding Maintain and Retain • 03:05 New Terminology Breakdown • 05:36 Practical Examples and Tips • 07:28 Challenges and Adjustments • 10:04 Harmonized Structure Discussion • 12:02 Maintaining Current Procedures • 18:42 Fairness and Objectivity in Procedures • 18:59 Changes in Terminology • 20:14 Documented Information and Records • 21:31 Living Documents vs. Static Records • 22:08 Examples of Records and Their Importance • 29:43 Understanding New Standards and Terminology • 31:37 Wrapping Up and Final Thoughts • 34:33 Closing Remarks and Takeaways The usual links: • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-23 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ Other links we promised: • Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com#LeadTheStandard #ISOStandards #CareerInISO #AuditorTrainingOnline #podcast #auditing
How to Plan Remote, On-Site and Hybrid Audits Under the New ISO 19011 | Lead The Standard 2025 Podcast Episode 22 When you think about quality leadership, what comes to mind first? Systems? Standards? Spreadsheets?What if it were something a little more human?This week, we’re reflecting on what leadership in quality looks like right now—and how a global conference full of passionate professionals offered more than just ideas. It offered a glimpse into the future of our profession.Welcome to another episode of Lead the Standard! Hosts Kelly Taylor and Jackie Stapleton dive into the future (and present) of auditing, exploring how remote, hybrid, and onsite audits have become the new normal. With the latest draft of ISO 19011 providing clearer guidance on remote auditing, it’s more important than ever to choose the right audit method for your organization.In this episode:• The evolution of audit methods: from sci-fi drones to everyday screen sharing• How the new ISO 19011 draft changes the game for remote and hybrid audits• A practical decision-making matrix for selecting the best audit approach• Six key factors to consider: objectives, risks, technology, security, safety, and team competence• Real-world examples of remote, onsite, and blended audits• Tips for planning, conducting, reporting, and following up on audits in a digital world• Why risk assessment and digital literacy are critical for audit successWhether you’re running internal audits, reviewing suppliers, or preparing for certification, this episode will help you make informed, strategic decisions about your audit methods.The usual links:• Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-22• ATOL: https://auditortrainingonline.com/ • Connect with Jackie:o https://www.linkedin.com/in/jackiestapleton/o https://jackiestapleton.com/ • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/Other links we promised:• Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.© Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com#LeadTheStandard #ISOStandards #CareerInISO #AuditorTrainingOnline #podcast #auditing
When you think about quality leadership, what comes to mind first? Systems? Standards? Spreadsheets? What if it were something a little more human?This week, we’re reflecting on what leadership in quality looks like right now—and how a global conference full of passionate professionals offered more than just ideas. It offered a glimpse into the future of our profession.In this episode of Lead the Standard, hosts Kelly Taylor and Jackie Stapleton explore how the end of the year presents a unique opportunity for strategic reflection and leadership beyond mere reporting. They introduce an 'Action Grid' model that includes four key quadrants—stop doing, start doing, do differently, and continue to do—as a tool for making impactful end-of-year adjustments. The episode underscores the importance of intentional, data-driven decision-making, continuous improvement, and celebrating existing strengths to enhance team morale and efficacy. Listeners are encouraged to map their key activities onto the Action Grid and engage in honest reflection to set themselves up for success in the upcoming year. The episode also teases their next topic: effective planning and execution of remote, onsite, and hybrid audits under the new ISO 19011 guidelines.Notable timestamps:• 00:00 Year-End Reflections: A New Approach• 00:31 Welcome Back: Reconnecting with Our Audience• 01:51 Strategic Reflection: Preparing for the Year-End• 02:13 Introducing the Action Grid: A Tool for Smart Adjustments• 09:48 Deep Dive: The Four Quadrants of the Action Grid• 12:43 Stop Doing: Eliminating Low-Value Activities• 23:13 Start Doing: Seizing New Opportunities• 30:33 Identifying Areas for Improvement• 30:48 Recognizing High Value but Poor Execution• 33:50 Learning from Feedback and Lessons• 39:02 Acknowledging Strengths and Effective Practices• 45:08 Applying the Action Grid for Continuous Improvement• 49:58 Summary and Final ThoughtsThe usual links:• Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-21• ATOL: https://auditortrainingonline.com/ • Connect with Jackie:o https://www.linkedin.com/in/jackiestapleton/o https://jackiestapleton.com/ • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/Other links we promised:• Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.© Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
Mid-Year ISO Health Check: Are You Still on Track? | Lead The Standard 2025 Podcast Episode 20When you think about quality leadership, what comes to mind first? Systems? Standards? Spreadsheets?What if it were something a little more human?This week, we’re reflecting on what leadership in quality looks like right now—and how a global conference full of passionate professionals offered more than just ideas. It provided a glimpse into the future of our profession…In this episode of Lead the Standard, host Kelly Taylor and expert Jackie Stapleton dive into the human side of quality leadership. They reflect on the recent ASQ World Conference on Quality and Improvement (WCQI) in Denver, Colorado. Jackie shares her eye-opening experience, emphasizing the importance of community, culture, and curiosity in the quality management profession. Listen as they explore how modern tools, like AI and innovative technologies, are reshaping the future of quality leadership, and get inspired by the global connections and insightful discussions that are driving the field forward. The usual links: • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-20• ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackie's Book is coming Register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook• Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ Links to other things we chatted about: • ASQ World Conference on Quality and Improvement Event Link: https://asq.org/conferences/wcqi • Snap Sight: https://www.snapsight.com/en/Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities.While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations.Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs.© Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com#LeadTheStandard #ISOStandards #CareerInISO #AuditorTrainingOnline #podcast #auditing
Join me, Kelly Taylor, on this special 50th episode of "Lead the Standard with ATOL" as we explore the crucial topic of a mid-year ISO health check. Are you still on track, or just charging ahead without reflection? In this episode, I discuss the importance of pausing to review, reflect, and refocus on your ISO systems. Using a simple traffic light model—stop at red to review objectives and risks, prepare at amber to assess changes and training needs, and go at green to refocus and move forward—I guide you through maintaining alignment and avoiding chaos. Whether you're a long-time listener or new to the show, join me in taking a moment to realign and ensure your systems are working for you, not against you.
Have you ever caught yourself thinking, “I’m not doing enough,” even while you’re holding everything together? You’re ticking boxes, keeping things running, supporting others — and still that little voice creeps in saying, “Are you sure you’re getting this right?”. Welcome to Lead the Standard! In this episode of Lead The Standard, Jackie and Kelly explore the pervasive issue of imposter syndrome, particularly in leadership roles. They discuss the challenges and emotional impact of self-doubt, even when outwardly successful. Kelly shares her personal journey of stepping into a new role while managing both professional and personal upheaval, including cancer treatment and natural disasters. The episode introduces a six-step 'Thread Model' for navigating and overcoming imposter syndrome. These steps include tracing tacit knowledge, highlighting hidden work, reflecting on responsibility, equipping the team, acknowledging, and appreciating efforts, and developing with intention. They stress the importance of transparency, empowering team members, and maintaining a balance between productivity and self-care. Both hosts emphasize that leadership involves continuous learning and appreciating the team's contributions to foster a more open and effective work environment. Notable timestamps: • 00:00 Introduction and Setting the Stage • 00:48 Welcome to the Throwing Out Podcast • 02:10 Imposter Syndrome: A Leadership Challenge • 03:35 Kelly's Personal Journey and Insights • 10:23 The Thread Model: Six Practices for Effective Leadership • 12:33 Trace: Identifying Invisible Knowledge • 15:28 Highlighting Hidden Work • 21:48 Reflecting on Responsibility • 26:17 Equipping Your Team with Power • 32:17 The Fragility of Team Dynamics • 32:44 Addressing Permission-Seeking Behavior • 33:47 The Bottleneck Effect • 34:35 Acknowledging and Appreciating Team Members • 35:28 The Power of Unexpected Appreciation • 38:24 The Impact of Acknowledgement on Leadership • 42:36 Developing with Intention • 45:35 Reflecting on Personal and Team Growth • 59:22 Summarizing Key Takeaways • 01:01:02 Closing Thoughts and Future Plans The usual links: • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-18 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ Other links we promised: • Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • Girl Director: https://girldirector.com/ Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
In this episode of Lead the Standard, hosts Kelly Taylor and Jackie Stapleton discuss the evolving nature of leadership and networking in the ISO community. They explore how effective leadership today involves proactive engagement both online and in-person. The episode covers the 'Modern Networking Model,' which includes key areas such as content creation, social engagement, digital connections, and physical meetups. Jackie shares her excitement for an upcoming conference in Denver, outlining how digital tools have transformed traditional networking into a more layered and human experience. The conversation is rounded out with practical tips on utilizing content and social media to build genuine connections and trust. This insightful dialogue emphasizes the importance of showing up with value and consistently engaging with your professional community to lead effectively. Notable timestamps: 00:00 Introduction to Modern Leadership 00:18 Welcome and Introductions 00:38 The Evolution of Networking 01:45 The Importance of Digital Connections 02:39 Preparing for the Denver Conference 03:10 Modern Networking Model 08:53 Content Creation Strategies 15:39 Leveraging Social Media 28:31 The Power of Digital Networking 28:50 Building Connections Through Social Media 30:18 The Shift to In-Person Networking 33:44 Evaluating Professional Relationships 40:42 Maximizing Conference Experiences 45:43 The New Era of Virtual Networking 49:41 Conclusion and Future Episodes Links we promised: • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-18 • Jackie Stapletons LinkedIn page: https://www.linkedin.com/in/jackiestapleton/ • Kelly Taylors LinkedIn page: https://www.linkedin.com/in/kellytaylor-au/ • ASQ World Conference on Quality and Improvement: https://asq.org/conferences/wcqi • AOQ Quality Business Magazine: https://www.aoq.net.au/qb-magazine/ Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
In this episode of Lead The Standard, Kelly Taylor and Jackie Stapleton discuss the challenges and best practices for auditing ISO 14001:2015. Using a plumbing analogy to simplify concepts, they provide insights on where to start, what questions to ask, and how to make sense of the environmental management system (EMS) standard in a real business context. Emphasizing a conversational approach over formal interrogation, they walk through five key areas: context, environmental aspects, compliance, operations, and performance evaluation. Throughout the discussion, they highlight the importance of curiosity and practical understanding to generate the best audit outcomes. Notable timestamps: • 00:00 Introduction to EMS Audits • 00:25 Meet the Hosts and Episode Setup • 00:39 Addressing Technical Issues and Episode Delay • 01:42 Overcoming the Overwhelm of ISO 14001 Audits • 03:31 The Plumbing Analogy for EMS Audits • 07:25 Introducing the EMS Flow Check Model • 10:18 Key Areas of the EMS Flow Check: Context • 14:34 Key Areas of the EMS Flow Check: Environmental Aspects • 20:39 Key Areas of the EMS Flow Check: Compliance • 21:41 Understanding Legal and Other Requirements • 22:16 Tracking and Reviewing Compliance • 22:38 The Water Filter Analogy • 23:52 Softening the Conversation • 24:53 Key Areas in EMS Flow Check • 25:41 Operations: Implementing Strategies • 30:16 Performance Evaluation: Turning the Tap • 35:31 Recap and Final Thoughts • 40:34 Closing Remarks and Next Episode Preview Links we promised: • Check out this episode LTS 2015.14 “Get Clause 6.1.2 Environmental Aspects Right or Nothing Else Works – ISO 14001:2015: https://open.spotify.com/episode/22sJGwFfEIJyaz2QQqBV45?si=Ex1yUqsnRoqagzpfqgRung • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-16 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackies Book is coming register for pre-sale now….https://jackiestapleton.myflodesk.com/leadthestandardbook • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ Disclaimer: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
In this episode of Lead the Standard with Auditor Training Online, we delve into the real challenge of implementing ISO 14001:2015—it's not the standard itself, but how we present it. Join me, Kelly Taylor, as we explore the importance of shifting the narrative from compliance and environmental concerns to tangible business benefits like cost savings and efficiency. I'll share insights from my experiences, including a decade-old story from Sunwater, to illustrate how changing the conversation can engage stakeholders and drive successful environmental management system implementation. We'll also discuss practical strategies for communicating the financial and operational advantages of ISO 14001:2015, ensuring your team sees its true value. Don't miss this opportunity to transform your approach and lead the standard in environmental management. The links we promised • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-15 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackies Book is coming register for pre-sale now….https://jackiestapleton.myflodesk.com/leadthestandardbook • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ DISCLAIMER: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
Understanding the Core of ISO 14001:2015 with Clause 6.1.2 In this episode of 'Lead the Standard,' hosts Kelly Taylor and Jackie Stapleton delve into the critical importance of Clause 6.1.2 in ISO 14001:2015, which underpins the entire Environmental Management System (EMS). They discuss how identifying significant environmental aspects influences the planning, operations, evaluation, and improvement stages of the EMS. Through an integration model, they explain how Clause 6.1.2 ties into various other clauses, ensuring that the system remains strategic and relevant. The episode emphasizes the cyclical nature of EMS and the importance of continuous improvement. Tune in for insights on effectively implementing and monitoring your EMS to achieve sustainable and strategic environmental management. Notable timestamps: • 00:00 Introduction to Clause 6.1.2 in ISO 14001:2015 • 00:37 Meet the Hosts: Kelly and Jackie • 00:57 The Importance of Clause 6.1.2 • 02:08 Visualizing Environmental Aspect Integration • 07:33 Planning: The First Step in EMS • 11:32 Support: Building Awareness and Resources • 17:02 Operations: Implementing and Controlling Processes • 21:05 Visualizing Complex Systems • 22:15 Performance Evaluation and Monitoring • 23:15 Internal Audits and Management Review • 26:51 Improvement and Continuous Cycle • 30:25 Summary and Key Points • 33:59 Closing Remarks and Next Episode Preview The links we promised • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-14 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ DISCLAIMER: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
In this episode of Lead The Standard, hosts Kelly Taylor and Jackie delve into the latest amendments to ISO 14001:2015, a key standard for environmental management that now includes enhanced guidelines to tackle the challenges of climate change, supply chain resilience, and lifecycle thinking. They discuss the significant changes and what organizations need to do to adapt and future-proof their environmental management systems. With detailed analysis, practical examples, and insights from industry experts, this episode aims to provide clarity on these amendments and their implications. The conversation underscores the necessity for more documented information, broader lifecycle considerations, and robust risk management strategies to build organizational resilience. Notable timestamps: • 00:00 Introduction to ISO 14001:2015 • 00:56 Significance of the Latest Amendments • 02:52 Understanding the Confusion Around Amendments • 16:30 Climate Change Considerations in ISO 14001 • 33:16 Lifecycle Thinking and Supply Chain Integration • 33:37 Emphasis on Lifecycle Thinking • 35:27 Supply Chain and Lifecycle Integration • 38:32 Documented Information Requirements • 48:25 Risk Management and Resilience • 59:35 Conclusion and Final Thoughts The links we promised • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-13 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ DISCLAIMER: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
In this episode of 'Lead the Standard,' Kelly and Jackie discuss the anticipated 2026 revision of ISO 9001, the world’s foremost quality management standard. They explore four key areas of change: stronger emphasis on risk-based thinking, the evolution of quality culture, climate change considerations, and the impact of emerging technologies. While the draft has not been publicly released, the discussion includes insights based on current research and past trends. They relate these changes to real-world applications, stressing the importance of proactive adaptation to maintain systems and performance. The episode also underscores that quality management practices should evolve with emerging business and environmental challenges. *Note: The current Qantas CEO is Vanessa Hudson. Kelly would like to apologise to Vanessa for forgetting her name; And to both Michele Bullock (CEO of the Reserve Bank of Australia) and Jayne Hrdlicka (CEO of Virgin Australia Airlines) for getting them confused. All very successful businesswomen in their own rights. Notable timestamps: • 00:00 Introduction to ISO 9001 and Upcoming Changes • 00:40 Meet the Hosts: Kelly and Jackie • 01:54 Significance of the 2026 Revision • 02:14 Driving Factors Behind the Revision • 03:40 Current Status and Speculations • 08:43 Key Areas of Focus for 2026 Revision • 16:13 Risk-Based Thinking in Quality Management • 22:57 Climate Change Considerations • 26:45 Real-World Impacts and Adaptations • 30:06 Management Systems and Climate Change • 31:06 Quality Culture and Emotional Intelligence • 33:56 Building Trust and Reputation • 38:35 Leadership Styles and Organizational Impact • 41:34 Emerging Technologies in ISO Standards • 48:54 Future Proofing ISO Standards • 51:28 Conclusion and Upcoming Topics The links we promised • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-12 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ DISCLAIMER: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
ISO compliance is essential—but true impact comes from leadership. In this episode, we explore the shift from simply implementing ISO standards to actively leading them. Learn how to develop the influence, strategy, and communication skills needed to drive real change in your organization. What You’ll Learn in This Episode: ✅ The difference between doing ISO and leading it ✅ How to move beyond technical execution and become a leader ✅ The ISO Leadership Scale: Explorer, Learner, and beyond ✅ Practical strategies to elevate your influence and impact Key Takeaways: 🔹 Technical knowledge alone won’t make you a leader—soft skills like communication and influence are essential. 🔹 The ISO Leadership Scale helps professionals identify where they are and how to progress. 🔹 By shifting from compliance-driven thinking to strategic leadership, ISO professionals can drive meaningful business success. The links we promised • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-11 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ DISCLAIMER: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
Shifting from Micromanagement to Influential Leadership in ISO Systems In this solo episode of Lead the Standard, Jackie Stapleton tackles common struggles faced by ISO professionals, particularly the challenges of micromanaging ISO systems. Jackie explores the critical shift from micromanagement to an influence-based leadership approach, providing practical strategies to help ISO leaders focus on what they can control and influence, while letting go of what's beyond their control. Through personal anecdotes and client experiences, she introduces the 'ISO Management Systems Zone of Control' model, emphasizing the importance of leadership, communication, and support in creating an effective and engaged ISO culture. 00:00 Introduction and Episode Overview 00:34 Flying Solo: Jackie's Take 01:15 Common ISO Struggles 03:19 Client's Realization and Leadership Shift 12:28 The Zone of Control Model 13:22 What You Can Control 20:04 What You Can Influence 25:21 What You Can't Control 31:45 Recap and Conclusion The links we promised • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-10 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ DISCLAIMER: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
In this episode of Lead the Standard with Auditor Training Online, I explore why having 15 nonconformances before an audit is actually a win. Often perceived as a negative, nonconformances are a powerful tool for continual improvement and transparency. I discuss how logging these issues doesn't indicate failure but showcases a well-functioning system. Inspired by a conversation with a client concerned about nonconformances, I explain why auditors prefer to see them as they reflect a commitment to quality and improvement. I also introduce a non-conformance workflow model designed to help organizations identify, record, and address these issues effectively. Join me as I break down the steps to transform nonconformances into opportunities for growth, ensuring your management system is robust and credible. The links we promised • Read the LTS Article: https://blog.auditortrainingonline.com/lead-the-standard/2025-09 • ATOL: https://auditortrainingonline.com/ • Connect with Jackie: o https://www.linkedin.com/in/jackiestapleton/ o https://jackiestapleton.com/ o Jackies Book is coming register for pre-sale now…. https://jackiestapleton.myflodesk.com/leadthestandardbook • Connect with Kelly: https://www.linkedin.com/in/kellytaylor-au/ DISCLAIMER: This podcast is intended for general guidance and informational purposes only. The views and opinions expressed by the hosts, co-hosts, guests, and contributors are their own and do not necessarily reflect those of Auditor Training Online (ATOL) or its affiliated entities. While every effort is made to ensure the accuracy and currency of the information shared, including references to ISO standards and related clauses, this content should not be considered definitive legal, regulatory, or professional advice. Listeners should always consult with a qualified professional for advice tailored to their specific business context or compliance obligations. Unless otherwise stated, all information relating to ISO standards, including clause references and revision details, is based on the version of the standard current at the time of recording and publication. As standards are periodically reviewed and updated, we encourage listeners to confirm the latest version applicable to their needs. ATOL does not accept any liability for reliance on the information presented in this podcast. Content may be updated, removed, or corrected without notice. © Auditor Training Online Pty Ltd 2025. All Rights Reserved | www.auditortrainingonline.com
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