Episode 20: Beyond Competition: How Peer Networks Are Bolstering Independent RetailWelcome to another episode of Main Street Matters, Terresa Zimmerman speaks with Fred Derring, a true champion of Main Street and principal of DLS Apparel Group. With over 40 years of experience working exclusively with independent retailers across the United States, Fred shares invaluable insights about the power of community in the independent retail space.Fred Derring has been in the retail industry since college, working his way up through independent stores, department stores, and consulting before founding DLS Apparel Group. His passion for both products and people has driven his mission to support independent retailers across America.Episode Highlights:-DLS helps independent retailers gain collective buying power while maintaining their unique identity.-Members share best practices in a non-competitive environment, visiting each other's stores to learn.-One retailer generated $500K in wholesale through an innovative graduation suit program.-Independent stores saw growth after COVID as shoppers discovered personalized shopping experiences.-Beyond merchandise, DLS provides marketing tools, digital support, and e-commerce guidance and best practice.-Getting customers in the door remains the biggest challenge for independent retailers.-DLS is expanding into coffee table books and complementary accessories and categories.Featured in this episode:DLS Apparel Group works exclusively with independent retailers, across the US, but most of their clients are eastward. Based in NY, they also go from the West Coast to St. Louis, Chicago, and Dallas. They scout products domestically and internationally, host buying meetings, and provide comprehensive support services to help independent stores thrive.DLS Apparel GroupMenswear Retailers Premier Buying Office130 W. 57th St., Ste 5CNew York, NY 10019Office 212.399.0750Fred 917.699.1157Virginia 917.509.6053John 917.545.6887Connect with Us:Main Street Matters Podcast:Website: www.mainstreetmatters.coInstagram: https://www.instagram.com/mainstreetmatters1LinkedIn: https://www.linkedin.com/company/main-street-mattersYouTube: http://www.youtube.com/@MainStreetMatters_MSMHost - Terresa Zimmerman:https://www.linkedin.com/in/terresachristensonzimmerman
"When you buy from Main Street, you're buying from the community, you're helping the community."In this episode of Main Street Matters, host Terresa Zimmerman interviews Matthew Roides, Director of Operations at Adrian Jules. Matthew shares the inspiring 60-year journey of his family's custom tailoring business. Founded by his Italian immigrant grandfather who arrived in America with just $33, Adrian Jules has grown into a respected name in luxury menswear with both wholesale and retail operations. Matthew discusses how the business maintains its commitment to American-made craftsmanship with over 70 employees in Rochester, NY, while adapting to changing fashion trends and customer preferences. He reveals how a personal tragedy inspired him to join the family business, the challenges of finding skilled craftspeople, and how creating genuine relationships with customers has been central to their decades of success.In this episode:-The founding story of Adrian Jules and its growth over the decades.-The unique challenges and rewards of running a multi-generational family business.-How Adrian Jules balances wholesale and retail operations.-The importance of maintaining high standards and craftsmanship in the garment industry.-Matthew's personal journey from aspiring physician assistant to leading the family business.-The significance of "Made in America" in their brand identity.-Insights into the future of the garment industry and the importance of community and Main Street businesses.Are you an independent retailer looking to build your own multi-generational legacy? Subscribe to Main Street Matters for more inspiring stories and practical business advice from successful store owners. Share your thoughts on today's episode in the comments or on social media using #MainStreetMatters.Connect With Matthew Roides:https://www.linkedin.com/in/matthew-roides/http://adrianjules.com/Adrian JulesRetailhttps://adrianjulescustomclothier.com/https://www.instagram.com/ajcustomsuits/https://www.youtube.com/channel/UC-TkHdj-BqVWqvl89HmYz4ghttps://www.linkedin.com/company/adrian-jules-custom-clothier/Wholesalehttps://www.adrianjulesltd.com/https://www.instagram.com/adrianjules__ltd/https://www.linkedin.com/company/adrian-jules-wholesale/Stores:Rochester(585) 381-1111 |2937 Monroe Ave., Rochester, NY 14618Buffalo(716) 229-0102 |5436 Main St., Williamsville, NY 14221Connect with Us:Main Street Matters Podcast:Website: www.mainstreetmatters.coInstagram: https://www.instagram.com/mainstreetmatters1LinkedIn: https://www.linkedin.com/company/main-street-mattersYouTube: http://www.youtube.com/@MainStreetMatters_MSMHost - Terresa Zimmerman:https://www.linkedin.com/in/terresachristensonzimmerman
Are you an independent retail store owner who's missing out on connecting with local professionals - your ideal customers - simply because you are not leveraging LinkedIn? You probably didn’t think it was for you. You thought wrong. It’s a big opportunity.This episode is a bit different from the usual episodes we have here on Main Street Matters. We invited an expert who shares his expertise on WHY WE SHOULD and HOW WE CAN increase our REACH, BUILD BRAND AWARENESS, and garner TRUST. Terresa Zimmerman welcomes LinkedIn expert Scott Aaron to show retailers how they can tap into this often-overlooked platform for business growth. Scott is an award-winning online marketer, a 4x best-selling author, a top podcaster with over 1 million downloads on iTunes, and a speaker known for turning LinkedIn connections into traffic, millions of dollars in business revenue, and strong personal brands.FULL DISCLOSURE: this is NOT a paid spot for Scott. We just think the information is that important for you and wanted to point out many of the free resources Scott pulls together for you.In this Episode, Scott shares practical strategies for using LinkedIn's free features to build meaningful local connections and create an authentic online presence that converts into foot traffic - all without getting lost in the social media time quagmire. GET YOUR FREE LINKEDIN ASSESSMENT HEREIn this episode:Why LinkedIn is relevant for independent retail store ownersHow to build a targeted local network of up to 30,000 connectionsThe power of using your personal profile to boost your business’ online presenceTips for creating attraction marketing content that solves customer problemsStrategies for showcasing community involvement and building trustThe importance of sharing behind-the-scenes content and personal storiesHow to leverage LinkedIn's free features without paying for premium servicesStep-by-step guide to optimizing your LinkedIn profile for local businessWays to integrate community events and promotions into your LinkedIn strategyGET YOUR FREE LINKEDIN ASSESSMENT HERE: Timestamps00:00:00 - Introduction00:01:17 - LinkedIn for Independent Retail Store Owners00:02:29 - Scott's Background in Storefront Business Ownership00:05:09 - The Importance of LinkedIn for Retail Businesses00:06:07 - Local Business Success Story on LinkedIn00:09:00 - Building a Local Network on LinkedIn00:10:16 - Leveraging LinkedIn for Community Building00:11:48 - Optimizing Your LinkedIn Profile00:12:27 - Content Strategy for Retail Business Owners00:14:19 - Attraction Marketing on LinkedIn00:17:05 - Using Video Content Effectively00:19:40 - Importance of Community Involvement00:21:26 - Utilizing LinkedIn Groups for Local Connections00:22:56 - Personal vs. Business Profiles on LinkedIn00:25:08 - Consistency and Effort in LinkedIn Marketing00:25:28 - Scott's Free Programs and Resources00:27:34 - Why Main Street MattersConnect with Scott AaronScott’s LinkedIn: https://www.linkedin.com/in/scottaaroncoach/His podcast - Networking and Marketing Made Simplehttps://podcasts.apple.com/us/podcast/networking-and-marketing-made-simple/id1719117825Scott's WebsitesPersonalThe Time To GrowScott’s Instagram: https://www.instagram.com/scottaaronlinkedinConnect with Us:Main Street Matters Podcast:Website: www.mainstreetmatters.coInstagram: https://www.instagram.com/mainstreetmatters1LinkedIn: https://www.linkedin.com/company/main-street-mattersYouTube: http://www.youtube.com/@MainStreetMatters_MSMHost - Terresa Zimmerman:https://www.linkedin.com/in/terresachristensonzimmerman
When you buy from a chain store or online, the money leaves your community instantly. When you buy local, that same dollar circulates 3.5 times in your community. That's not just business - that's your town's future.In this episode of Main Street Matters, Terresa Zimmerman and Peter Rose, co-owner of Chelsea Group in Wyandotte, Michigan, shares his family's 80-year retail journey and delivers an important, maybe even urgent, message about the importance of shopping local. From his grandfather's humble beginnings as a Boy Scout supplier in 1943 to today's retail challenges, Peter reveals how local businesses are the heartbeat of thriving communities and why every purchase decision matters.What You'll Get in This Episode:- How did a single store in 1943 grow into 23 stores across Detroit, and why did they return to two stores today?- What's the story behind the women's store transformation from "The Empire Room" to "Willow Tree"? - What made Wyandotte's three menswear stores on one block work together instead of compete? - Why does Peter choose in-person service over online sales? - How has Chelsea Group managed to maintain relevance across multiple generations of shoppers and staff? - What's the "beach ball" analogy and how does it relate to local business health? - Why does buying local bring 3.5 times more impact than shopping at national chains? - What challenges do local retailers face with tariffs and staffing today? - How did Peter promote local shopping through writing and the "Love Wyandotte" initiative? - Despite modern retail challenges, what's driving the business's recent growth?Timestamps:00:00 - Introduction00:50 - The history of Chelsea Group03:04 - The transition from Boy Scout supplier to menswear06:08 - The rise and fall of the business10:19 - The impact of malls and national chains15:16 - Peter's first buying trip22:32 - The role of technology in retail28:55 - The importance of local community and Main Street35:48 - The American Independent Business Alliance44:36 - The future of local retail and challenges aheadFeatured Store:Chelsea Group – Chelsea Menswear and Willow Tree women’s boutiquePeter Rose – Owner2944 Biddle, Wyandotte, MI 48192+1.734.282.7755https://www.chelseamenswear.com/https://www.instagram.com/chelseamenswearhttps://www.instagram.com/willowtreewyandotte/https://www.willowtreefashions.com/Mentions in this episode:American Independent Business Alliancehttps://amiba.net/https://www.linkedin.com/company/american-independent-business-alliance/Institute for Local Self-Reliancehttps://ilsr.org/https://www.linkedin.com/company/institute-for-local-self-reliance/posts/?feedView=allConnect with Us:Main Street Matters Podcast:Website: www.mainstreetmatters.coInstagram: https://www.instagram.com/mainstreetmatters1LinkedIn: https://www.linkedin.com/company/main-street-mattersYouTube: http://www.youtube.com/@MainStreetMatters_MSMHost - Terresa Zimmerman:https://www.linkedin.com/in/terresachristensonzimmerman
From outfitting farmers for their daughters' strawberry festival coronations to helping a cancer patient rebuild his confidence, The Natty Dresser is proving that a men's clothing store can be more than just a retailer – it can be a catalyst for personal transformation in a community. Host Terresa Zimmerman talks with Oscar Hult, who turned market research into retail success by opening The Natty Dresser in Albany, Oregon. With no prior retail experience but armed with census data and a background in historic preservation, Oscar grew his men's store from a 1,500 square foot startup to a renovated historic building more than double the size. His secret? Deep community engagement and a mission to transform lives through their motto: "dress well, be confident, find success." In this episode: -How Oscar used market research and his Main Street experience to identify the need for a men's store -The journey from a 1,500 sq ft startup and learning the trade to purchasing and renovating a historic building -Creating community connections through events like the Albany Tweed Ride and First Friday celebrations -The challenges and opportunities of running a formal menswear store in casual-leaning Oregon -Building a strong team through shared values and a focus on hospitality -The impact of dressing well on confidence and life transformations -Navigating buying without prior industry experience -The importance of historical preservation in maintaining vibrant downtowns -How faith and service guide the store's mission and operations Featured Store: Oscar Hult, Owner The Natty Dresser LLC 124 Broadalbin St. SW Albany, Oregon 97321 541-248-3561 Website https://thenattydresser.com/about-us/ Instagram: https://www.instagram.com/the_nattydresser/ Other mentions: Tweed Ride, May 10, 2025 - https://thenattydresser.com/mens-clothing-albany-or-tweed-ride/ https://www.linkedin.com/in/oscar-hult-b25b531b/ Albany Downtown Association - https://albanydowntown.com/ https://www.linkedin.com/company/albany-downtown-association/ National Main Street Project - https://mainstreet.org/ https://www.linkedin.com/company/main-street-america/ https://www.instagram.com/natlmainstreet/ Custom Tailors & Designers Association - https://www.ctda.com/ https://www.instagram.com/ctdausa/ Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman Timestamps: Timestamps: 00:00:00 - Introduction to Main Street Matters 00:00:38 - Meet Oscar Holt: The Natty Dresser 00:01:06 - The Need for a Men's Clothing Store 00:02:24 - Growth and Expansion of The Natty Dresser 00:04:52 - Community Engagement and Historic Preservation 00:06:37 - Building Relationships and Customer Base 00:08:30 - Word of Mouth Marketing 00:09:11 - Community Involvement and Events 00:11:00 - The Albany Tweed Ride 00:12:26 - Albany's Historic Significance 00:13:10 - Initial Offerings and Product Evolution 00:16:31 - Creating a Confident Customer Experience 00:17:05 - Online Presence and Tailoring Services 00:18:21 - Engaging the Younger Generation 00:20:39 - Team Dynamics and Store Revamps 00:22:00 - Community Events and Holiday Activities 00:23:27 - Navigating Buying and Trade Shows 00:29:09 - The Unique Nature of Menswear Trade Shows 00:30:29 - Hiring and Retaining Staff 00:32:12 - Challenges Faced in Oregon 00:37:00 - Transformative Customer Experiences 00:40:14 - Addressing Challenges and Future Planning 00:46:11 - The Importance of Made in America
In this special year-end episode of Main Street Matters, we compile the heartfelt responses from our guests throughout 2024 as they answer our signature question: "Why does Main Street matter?" Their responses paint a vivid picture of Main Street's vital role in our communities. This compilation showcases the diverse yet interconnected perspectives of local business owners and community leaders who shared their thoughts on the significance of Main Street throughout the year. Here are the shared values that we heard: 1. The Heart of Community Main Streets serve as the central gathering place that gives our towns their unique character and identity. They are the spaces where community connections are forged and maintained, creating the personality that makes each town special. 2. Relationships Over Transactions Independent businesses on Main Street prioritize building lasting relationships with their customers. These personal connections create an environment where customers are known by name and their histories are valued, offering an experience that goes beyond simple transactions. 3. Economic Impact and Growth A thriving Main Street directly contributes to the overall health and growth of the local economy. It attracts new residents, increases property values, and creates a destination that people want to visit and call home. 4. Personal Service and Soul The specialty retail experience on Main Street offers something unique – a level of personal service and authentic character that can't be replicated by large retailers or online shopping. Each interaction is infused with genuine care and attention. Main Street business owners are more than just retailers – they are the pillars in your communities, the little league sponsors, the local gathering places, the keepers of generational stories and heritage. They serve as beacons of local culture, sharing the unique character of their cities and towns. Get Involved & Support Main Street Matters (here's how): Share your Main Street story / Become a guest Answer the Survey/We want to hear from you Subscribe and follow the podcast Like, comment, and leave reviews Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
In this episode of Main Street Matters, host Terresa Zimmerman sits down with Frank Ventresca, owner of Ventresca Limited, a high-end men's specialty store in historic Doylestown, Pennsylvania. With 43 years in business, Frank shares his journey from a small store, to multiple stores and a consolidated thriving 5,000-square-foot premium menswear destination. Through his experience, he illustrates how independent specialty retailers can thrive in today's market by focusing on exceptional customer service, expert tailoring, and building lasting relationships across generations. Frank takes us behind the scenes of his successful specialty store, sharing everything from why he chose to move his shop to a new neighborhood, to how he builds and maintains an amazing team of people who truly care about helping their customers look their best. Frank emphasizes that his business isn't just about selling clothes – it's about being in the "people business." His philosophy of providing value through superior service, product knowledge, and attention to detail has helped his store achieve record sales in the post-pandemic era, even as many traditional department stores struggle. Episode Highlights: Strategic relocation to Doylestown brought the store closer to wealthy demographics and key institutions The store invests heavily in employee benefits and retention to maintain service quality Their customer base spans three generations, with products and service tailored to each Product offerings cover a wide price range, from $900 to $2,200 suits, plus a wide sportswear range, to serve diverse needs The core philosophy is "we're not in the clothing business, we're in the people business" Deep community involvement keeps the store connected to local customers Current challenges: Managing vendor delivery delays and finding qualified, committed retail personnel in the post-pandemic environment Featured in this Episode: Ventresca Ltd. – Frank Ventresca Historic Doylestown, PA 145 West State Street Doylestown, PA 18901 215.348.3139 retail@ventresca.com Website: https://ventresca.com/ Insta - https://www.instagram.com/ventrescaltd LI - https://www.linkedin.com/company/ventrescaltd/posts/?feedView=all LI – Frank - https://www.linkedin.com/in/frank-ventresca-ba098634/ YT - https://www.youtube.com/@VentrescaLtdDoylestown FB - https://www.facebook.com/Ventrescaltdmensstore/ Mentions in this episodes: Doylestown, PA https://centralbuckschamber.com/ Shop Small Saturday Amex - https://www.americanexpress.com/en-us/benefits/shop-small/ US Chamber – 2024 Toolkit - https://www.uschamber.com/toolkit/shop-small-business US Small Business Association - https://www.sba.gov/about-sba/organization/sba-initiatives/small-business-saturday Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
We have another episode that will surely inspire you to continue doing your craft and keep a good relationship not only with your customers but also with other store owners. Join Terresa Zimmerman and Tony Paranzino in this conversation. Tony, the owner of Tony the Tailor in Charleston, West Virginia, shares his remarkable journey from learning tailoring at age 9 in the family business to running a successful men's retail business for over 50 years. Tony’s father started as a technical designer for the Botany 500 suit. Following in his father's footsteps, Tony has built a reputation for excellence in tailoring and men's fashion, serving clients far beyond the borders of Charleston and West Virginia. Through economic ups and downs, changing fashion trends, and evolving retail landscapes, Tony has successfully adapted his business model while maintaining the core values of exceptional service and quality. His business has transformed multiple times - from a pure tailor shop to a full men's store, back to tailoring, and now a comprehensive men's store with expert tailoring services, and a vibrant E-com business, generating over $1 million in annual online sales, alongside his brick-and-mortar operation. Topics Discussed: Early beginnings and family legacy in tailoring Evolution of business model and adaptation to market changes Customer service philosophy and building long-term relationships Importance of downtown location in retail strategy Modern retail tools: Square POS, loyalty programs, text marketing Mobile trunk shows and expanding customer base Succession planning in specialty retail Community involvement and giving back Changes in men's fashion and tailoring techniques Training new talent and mentoring staff Challenges in finding skilled tailors Impact of department stores on local retail Building customer loyalty through personalized service Importance of Main Street to community vitality Role of tailoring in modern menswear Managing business during economic changes Online retail integration with traditional business Future trends in menswear and retail Featured Store: Tony Paranzino Tony the Tailor Charleston, WV Website: https://bestmastertailor.com/ Insta: https://www.instagram.com/tonythetailor1 FB: @tonythetailorwv LI: https://www.linkedin.com/in/anthony-paranzino-0b153118 Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
This episode explores how independent retailers can attract and retain younger customers (Gen Z and millennials) to ensure business longevity. Join Teresa Zimmerman as she dives deep into effective strategies for connecting with younger generations in your stores. She addresses where to find these potential customers and how to meaningfully engage with them. Despite concerns about aging customer bases, research shows younger generations are increasingly drawn to independent retail stores, seeking personal connections and unique shopping experiences.Key Topics Covered-Strategies for attracting and retaining younger shoppers-The importance of age diversity in customer base-How to leverage technology and social media effectivelyTo attract younger shoppers, Here are three key strategies Terresa suggested:1. Meet Them Where They Are: Utilize social media and other online platforms to share your journey and the behind-the-scenes efforts that go into running your store. Authenticity and storytelling can engage and draw in younger customers.2. Make Your Offer Approachable: Ensure your store feels welcoming and approachable. Invite potential customers in, offer a variety of price points and styles, and create an atmosphere that makes them feel at ease.3. Build Trust: Share your expertise and personal stories with your customers. Offering personalized advice and showing genuine interest in their preferences can build credibility and deepen connections.Featured Success Stories:Episode 1: Curtis HollowayEpisode 2: Kory HelfmanEpisode 3: Alex HamkaCheck out the citation that Terresa wrote related to this episode: https://www.mainstreetmatters.co/thoughts-recognition/blog-post-title-four-j39p3Connect with Us:Main Street Matters Podcast:Website: www.mainstreetmatters.coInstagram: https://www.instagram.com/mainstreetmatters1LinkedIn: https://www.linkedin.com/company/main-street-mattersYouTube: http://www.youtube.com/@MainStreetMatters_MSMHost - Terresa Zimmerman:https://www.linkedin.com/in/terresachristensonzimmerman
How’s your Main Street? Is it still the same as when you walked down it with your parents, grandparents, or friends? In this week’s episode of Main Street Matters, host Terresa Zimmerman has a warm and nostalgic conversation with Stephanie Knoppe, the owner of, newly opened, Joe Lawrence's Haberdashery in Poplar Bluff. With a mission to restore Main Street’s charm and appeal, Stephanie and a handful of enterprising neighbors have taken on the ambitious task of building not just a business, but a true destination for her community - downtown, Main Street. Stephanie shares her journey from starting with a prom dress resale shop, turning into a full women’s boutique, to opening a men’s clothing store in a historic building downtown—a dream that evolved from her love for Poplar Bluff’s Main Street. After acquiring and renovating several buildings, she’s turned a row of empty storefronts into a vibrant shopping destination, complete with unique offerings like custom ties, dress shirts, retro-inspired hats, and her signature displays—like a 1949 Chevy truck bed repurposed as a shelf. She shared the challenges of launching a new business in a small town, admitting her uncertainty about how to do it well, ‘winging it’ she says, but staying driven by the feeling the town needs a men’s store. She reflects on the highs and lows of renovation, attracting new customers, and navigating brand conflicts, all while working to restore Main Street to the bustling community center she remembers from her childhood. “Some of these buildings have such a rich history—they were the heart of the community. We’re just trying to make them that again.” -Stephanie Knoppe, Owner of Joe Lawrence’s Haberdashery Tune in for a heartfelt conversation that’s both inspiring and practical, as Stephanie shares: Whether you're a business owner, a lover of Main Street, or just in need of a little entrepreneurial inspiration, this episode with Stephanie Knoppe will leave you motivated to support your local small businesses and see the value of a thriving Main Street. Featured in this episode: Stephanie Knoppe, Owner Joe Lawrence’s Haberdashery 113 S Main Poplar Bluff, MO 63901 Website: https://joe-lawrences-haberdashery.square.site/ Instagram: https://www.instagram.com/joelawrencehab/ Facebook: https://www.facebook.com/people/Joe-Lawrences-Haberdashery/61554697385939/?_rdr Mentions in show: If you are around Poplar Bluff you can support by visiting them. Mimi's Market & Royal Cafe https://www.instagram.com/mimis_market_and_royal__cafe Archer Gift Shop: https://www.instagram.com/archergiftco/ Hilda Rose Bakery (coming soon) - https://www.facebook.com/people/Hilda-Rose-Bakery/61564450205840/- Fox Trot Coffee - https://www.instagram.com/foxtrotcoffeeroasters/ Downtown Poplar Bluff - https://www.facebook.com/Downtown.Poplar.Bluff Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
In this episode, Terresa Zimmerman sits down with Brian Lipstein, founder and CEO of Henry A. Davidsen, a Philadelphia-based custom menswear company known for delivering more than just great suits. Over the creation of a perfectly formed, ice ball for a glass of Macallan, Brian shares the unique experience his clients enjoy—complete with a personalized whiskey bar—and the journey he took to build his business from a University of Pennsylvania venture program to nearly 20 years of success. Brian’s story is filled with passion, from learning the art of tailoring to providing men with an unmatched customer experience, grounded in education and authenticity. He explains how his father, who once celebrated the rise of business casual, became his first test subject for a custom suit and the surprising transformation that followed. Brian talked about the philosophy behind his proven process, the power of a well-fitted garment, and how custom clothing can boost confidence, performance, and trust. The conversation touches on everything from business growth challenges to the importance of building genuine client relationships, and the future of Henry A. Davidsen, including plans for expansion and creating a scalable yet personalized client experience across multiple locations. Brian also shared Henry A. Davidsen’s core values and are represented by the acronym R.E.A.L.: 1. Be Reputable: Uphold integrity, credibility, respect, and trustworthiness in every action. It’s about being reliable and maintaining a strong reputation through every client interaction. 2. Be Extraordinary: Focus on creating exceptional, high-touch experiences that go beyond the ordinary. Every detail matters in delivering a personalized and memorable experience for clients. 3. Be Authentic: Encourage clients to be their true selves and reflect that authenticity through their clothing. Henry A. Davidsen aims to help people feel comfortable in their skin and align their outward appearance with who they truly are. 4. Be Learned: Continuously seek knowledge and education, both for the team and clients. This value is about growing, learning from experiences, and using that knowledge to improve services and educate others. Key Takeaways: -Brian’s journey from college incubator program to 19 years of tailoring excellence. -How Henry A. Davidsen delivers a luxury experience with custom whiskey bars and personalized consultations. -Why fit, fabric, and personal style matter beyond the brand label. -Brian’s approach to scaling his business without losing its core values of authenticity and client experience. Whether you're interested in custom menswear, entrepreneurship, or the importance of community-driven business, this episode is full of valuable insights. Featured in this episode: Henry A. Davidsen Website: https://henrydavidsen.com/ Instagram: @henrydavidsen Blog: https://henrydavidsen.com/blog/ Connect with Brian Lipstein: LinkedIn: https://www.linkedin.com/in/brianlipstein/ Other Mentions: Entrepreneur’s Organization - https://hub.eonetwork.org/ (BOOK) Unreasonable Hospitality - Link (BOOK) Know What Matters: Lessons from a Lifetime of Transformations by Ron Shaick - Link Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
In this episode, Terresa Zimmerman sits down with Ron Brodeur, owner of Brodeur Carvell Fine Menswear, an independent men's clothing store in Fort Myers, Florida. Ron shares his journey from direct selling to owning a brick-and-mortar store, the challenges he's faced, and his passion for custom clothing. Their conversation digs into the world of men's fashion retail, exploring topics such as: -Ron's 30 years background in the clothing industry, starting with direct selling and transitioning to retail, and his continual learning mindset. -How Ron established himself in retail 22 years ago, offering ready-to-wear and custom clothing. -Challenges faced: From multiple stores, surviving the 2008-2009 real estate crisis, adapting to market changes and refocusing on one store. -Ron's custom clothing process in guiding clients through fabric, button, and lining choices. -Using point-of-sale systems, digital marketing, and exploring new tools like One Shop Retail. -Peer group support and how and why he has engaged with other retailers. -Community involvement by participating in charity events and local initiatives. -Ron’s challenge of finding qualified sales associates in the current market. -Ron's optimism about the future growth of independent retailers as traditional department stores decline. Featured in this episode:: Ron Brodeur, Owner & Custom Clothier Brodeur Carvell Fine Menswear Website: http://www.brodeurcarvell.com Instagram: https://www.instagram.com/brodeurcarvellfinemenswear/ Facebook: https://www.facebook.com/BrodeurCarvell/ LinkedIn: https://www.linkedin.com/in/ron-brodeur-brodeur-carvell-fine-menswear/ They are located at: 6420 Plantation Park Court #104Fort Myers, Florida 33966 Connect with Us: Main Street Matters Podcast: Website: http://www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
In this episode of Main Street Matters, host Terresa Zimmerman sits down with Danny Reynolds, the leader of Stephenson's, a family-owned clothing store in Elkhart, Indiana. Danny is a passionate advocate for the retail industry, and when he’s not at the store, or working in New York’s garment district, can often be found in Washington D.C., advocating for retailers across the country. He has been an outspoken champion of the recent Credit Card Competition Act, a bill that aims to reduce credit card swipe fees, for retailers of all sizes. Join us as Danny shares insights on navigating the evolving retail landscape, the importance of community engagement, and why a personal touch remains crucial in an increasingly digital world. This episode offers valuable perspectives for both seasoned retailers and those passionate about preserving vibrant Main Streets across America. Key Points: -How Stephenson's founded in 1931 and now spans three buildings on Elkhart's Main Street -How Stephenson's evolved from a women's dress shop to a full-service clothing store, including menswear -Why building relationships and providing personalized experiences important in customer service -How to balance traditional methods with digital innovations -Community involvement: Supporting local causes, including the "United for Fashion" cancer fundraiser -Retail challenges in the digital age -Danny's work with the National Retail Federation and support for the Credit Card Competition Act Featured in this episode: Danny Reynolds, Stephenson’s of Elkhart Elkhart, IN https://www.stephensonsofelkhart.com/ https://www.instagram.com/stephensonsofelkhart/ https://www.linkedin.com/company/stephensons-of-elkhart-inc/about/ Other mentions in this episode: Greater Elkhart Chamber of Commerce - https://www.elkhart.org/ National Retail Federation (NRF) - https://nrf.com/ NRF - Credit Card Competition Act - https://nrf.com/blog/learn-truth-about-credit-card-competition-act NRF LinkedIn - https://www.linkedin.com/company/national-retail-federation/posts/?feedView=all https://www.instagram.com/nrf/ Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
Join host Terresa Zimmerman as she sits down with Jaime Weisbrot, owner and founder of Phineas Gage, a men's clothing store in West Chester, Pennsylvania. Jaime shares her journey from visual merchandising in big-box retail to opening her own boutique, offering insights on customer service, community involvement, and the challenges of running an independent retail business. Here are some takeaways from this episode -Leverage your industry experience when opening your own store -Focus on creating a unique shopping experience for your target demographic -Continuously adapt to customer feedback and changing market trends -Utilize local partnerships and educational institutions for staffing and growth -Explore various marketing channels to reach your specific customer base -Invest in a robust POS system to track inventory and customer preferences -Consider implementing a loyalty program to reward and retain customers -Working with business consultants, why and how Featured in this episode: Phineas Gage Website https://phineas-gage.com/ Instagram https://www.instagram.com/phineas_gage_wc/ LinkedInhttps://www.linkedin.com/company/phineas-gage/ Connect with Jaime Weisbrot, owner/founder LinkedIn https://www.linkedin.com/in/jaime-hazley-weisbrot-35a88011/ Other mentions in this episode: West Chester PA Chamber https://www.instagram.com/greaterwestchester/ https://www.linkedin.com/company/the-greater-west-chester-chamber-of-commerce/ Drexel University https://www.instagram.com/drexeluniv/ https://www.linkedin.com/school/drexel-university/ Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
"No matter what job you're in, whether it's retail or whether it's insurance or whether it is, you've got to have fun in your business. And when you quit having fun, it's time to get out." - Cindy Purnell In this episode, host Terresa Zimmerman sits down with Cindy Purnell, owner of Post and Rail Men's Shop in Ligonier, Pennsylvania. With a retail career spanning over five decades, Cindy brings a wealth of experience and insights to the conversation. Her story is one of adaptability, community involvement, and a deep passion for personalized customer service. Key points in this episode: -Post and Rail Men's Shop has been a fixture in Ligonier for 50 years, celebrating its anniversary in November 2024. -The store specializes in classic, traditional men's clothing with a casual twist, catering to the "horsey town" vibe of Ligonier. -Cindy discusses the challenges and joys of running a small-town retail business, including: Balancing tradition with the need to attract younger customers The importance of community involvement and chamber of commerce membership Using technology (QuickBooks Point of Sale) to inform buying decisions Adapting to challenges like COVID-19 through Facebook live sales -The challenges of staffing and succession planning for small businesses -The importance of maintaining a store's identity while adapting to change -Why "Main Street matters" - the value of personalized service and community connections in retail Featured in this episode: Cindy Purnell owner of Post and Rail Men’s Shop https://www.thepostandrail.com/ FB: https://www.facebook.com/postandrailmensshop Insta: https://www.instagram.com/postandrailligonier/ Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
In this podcast episode of Main Street Matters, host Terresa Zimmerman interviews Lindsay Morton Gaiser, the president and second-generation owner of Andrisen Morton in Denver, Colorado. Lindsay shares insights into the history of the luxury men's clothing store, founded by her father and his business partner, Craig Andrisen, in 1979. She discusses the evolution of the business, including a brief foray into women's clothing and the shift towards more sportswear over tailored clothing. Lindsay highlights the importance of the store's customer base, which includes multi-generational clients and a wide range of occupations. She emphasizes the significance of the vendor community and the store's dedicated staff, who contribute to the unique experience offered by Andrisen Morton. Keypoints in this episode: -The history and evolution of Andrisen Morton -The importance of customer loyalty and multi-generational clientele -Strategies for adapting to changing customer needs and trends -Utilizing technology, such as survey tools and CRM systems -The significance of peer learning and industry relationships -Planning for future growth and succession, owner and staff, in the business Featured in this episode: Andrisen Morton Website LinkedIn Instagram Connect with Lindsay Morton LinkedIn CRM Tool that Andrisen Morton is using:One Shop app - is the all-in-one client engagement & loyalty platform for local store teams to engage their customers personally to turn first time shoppers into life long fans. Connect with them on LinkedIn Books mentioned in this episode: (support your independent bookstore at www.indiebound.org) The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
Do you know of a store on Main Street, in your community, that has been around for a century? even 50 years? This one has. In this podcast episode, host Teresa Zimmerman interviews Larry Davidson, the third-generation leader of Davidson's Clothing for Men in Roanoke, Virginia. Larry shares the history of Davidson's, which was started by his Lithuanian immigrant grandfather in 1910. The conversation delves into the evolution of the business over the years, highlighting the importance of community involvement and building one-to-one relationships with clients. Larry discusses the challenges and changes in the retail industry, emphasizing the need to adapt to evolving customer preferences and styles. Larry emphasizes the significance of understanding the cash position of a business and the importance of maintaining strong relationships with vendors and customers. He also touches on the role of technology in retail, mentioning the use of data processing systems and social media for communication and marketing. Key Points Discussed: The history and evolution of Davidson's Clothing for Men The importance of community involvement and building relationships Adapting to changing fashion trends and customer preferences Utilizing technology and data to make informed business decisions The significance of maintaining a strong cash position in business Featured in this episode: Davidsons Clothing for Men Website: https://www.davidsonsclothing.com Instagram: https://www.instagram.com/davidsonsclothing Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1 LinkedIn: https://www.linkedin.com/company/main-street-matters YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman
Stay ahead of fashion trends with Jin Frati, who brings his 20 years of design experience and insights into the world of upscale menswear at independent retail. Join our host, Terresa Zimmerman and guest Jin Frati of Marchesi JinFrati. Jin has been a prominent figure in the fashion industry, known for his exquisite neckwear designs and exceptional craftsmanship. As a believer in and partner to independent retail stores, Jin creates bespoke collections for upscale menswear stores across North America and Europe. Jin shares his journey in the fashion industry, his expertise in creating unique neckwear collections, and the importance of customization in upscale menswear. With a rich background working with top brands like Ralph Lauren, Jin discusses his creative process, the significance of his Italian heritage, and how he stays ahead of fashion trends. Key topics in this episode: -Jin Frati's business of creating collections of neckwear and designs exclusively prints -The importance of extensive research and how it helps you stay ahead of trend in fashion -Personalized service offering customers to print their own logos on the ties -Understanding each customer's specific needs and preferences -Jin's journey into the design industry and his passion for neckwear -Evolution of technology in printing, from traditional screen printing to digital printing -Advice for his younger self, emphasizing the importance of not taking rejections personally in the business -Commitment to offering a unique service that allows customers to personalize and private label their products Featured in this episodes: Connect with Jin Frati: https://www.instagram.com/stories/marchesi_jinfrati/ Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1/ LinkedIn: https://www.linkedin.com/company/main-street-matters/ YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman/
Welcome to another inspiring episode of Main Street Matters. In this episode, our host Terresa Zimmerman interviews Alex Hamka, a third-generation custom tailor and proprietor of Alexanders Custom Clothiers in Northville, Michigan. Alex shares his journey of taking over his father's tailor shop after his father fell ill, transitioning from being a pre-dental student to tailoring. Tune in as Alex discusses the evolution of his business, focusing on bespoke tailoring and innovative strategies like membership packages and personalized services. Alex reflects on the challenges and successes during the COVID-19 pandemic and emphasizes the importance of community, resilience, and continuous innovation in his business. Key points discussed in this episode: -Alex Hamka’s journey of taking over his father's tailor shop -The evolution and innovative strategies of Alexanders Custom Clothiers -The challenges and successes faced during the COVID-19 pandemic -The expansion and unique approach of Alexander's Custom Clothiers -The role of bravery and conviction in executing business strategies -The impact of tailoring on people's lives, including heartwarming stories -The significance of Main Street as the heart of the community -The importance of personal connections and sense of community fostered through the business -The future of Alexanders to focus on scaling and developing membership packages Featured in this episode: Alexanders Custom Clothiers: https://www.alexcustom.com/ Alexanders Instagram: https://www.instagram.com/alexanderscustomclothiers/ Alexander’s Cars and Coffee: https://www.instagram.com/alexanderscarsandcoffee Coffee shop mentioned in this episode: https://www.sweetbrewcafenv.com/ Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1/ LinkedIn: https://www.linkedin.com/company/main-street-matters/ YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman/
In this episode of the Main Street Matters podcast, host Terresa Zimmerman interviews Kory Helfman, the second-generation proprietor of Ken's Man’s Shop in Dallas, Texas. Kory discusses the shop's history and clientele, as well as his concerns about the future of Ken’s Man Shop and the tailoring business due to a lack of master tailors. He emphasizes the importance of long-term relationships with clients, community support, and staying relevant through marketing and SEO. Kory also shares insights into the shop's operations, including the impact of natural disasters and the COVID-19 pandemic. He highlights the significance of service, quality, and community involvement in maintaining the shop's success and legacy. Key topics in this episode: -History and clientele of Ken's Man’s Shop -Challenges and strategies for staying relevant in the tailoring business -The scarcity of new tailors and the absence of tailoring schools -Importance of long-term relationships with clientele -Diverse clientele served by Ken's Man’s Shop -Impact of external factors such as natural disasters like tornado and the COVID-19 pandemic -Importance of learning new skills like SEO and utilizing AI in business -How he managed to acquire a new client through LinkedIn -Future of the business and the changing retail landscape Featured in this episode: Ken’s Man’s Shop Website: https://kensmansshop.com/ Ken’s Man’s Shop Instagram: https://www.instagram.com/kensmansshop/ Ken’s Man’s Shop LinkedIn: https://www.linkedin.com/company/ken's-man's-shop/ Connect with Kory Helfman: https://www.linkedin.com/in/kory-helfman/ Connect with Us: Main Street Matters Podcast: Website: www.mainstreetmatters.co Instagram: https://www.instagram.com/mainstreetmatters1/ LinkedIn: https://www.linkedin.com/company/main-street-matters/ YouTube: http://www.youtube.com/@MainStreetMatters_MSM Host - Terresa Zimmerman: https://www.linkedin.com/in/terresachristensonzimmerman/