Mission Forward with Carrie Fox

Leaders want to bring more compassion into the culture of work, yet many wrestle with how to do it in a way that feels both authentic and respectful.The answer lies in the simple act of looking out for one another.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you’ll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward (02:23) - Super Human _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

The volume of one-way communication is ramping up everywhere we turn—our feeds, inboxes, meetings, and media. All that noise leads to an increased feeling of distraction but rarely an increased sense of connection or understanding.All that noise affects our ability to listen to one another, too.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you’ll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

When Dr. DeRionne Pollard talks about leadership, she doesn’t begin with titles or institutions. She begins with memory: a two-year-old child clapping cymbals in a community college classroom, a six-year-old sitting outside a glass-paneled door while her aunt trained to open an in-home childcare center, a young girl learning generosity from neighbors who showed love through casseroles and practicality through labeled Tupperware. These early stories might be sentimental details—but even more important: they form the foundation of a life devoted to service, community, and purpose.This week, Carrie welcomes Dr. Pollard at a moment of meaningful transition. After leading Nevada State University through a period of growth and change, she has stepped into a national role as President of the American Association of Community Colleges. The shift has asked her to reflect on the shape of her career, the communities that raised her, and what it means to lead with intention in a system that touches every corner of the country.Dr. Pollard shares how she prepared herself for the move—literally mapping out her goodbyes and thoughtful introductions on a whiteboard—and why leaving a campus was both a professional milestone and a personal test. She speaks openly about legacy, shaped in part by the loss of her mother at a young age, and how that experience continues to guide her toward work that feels both meaningful and deeply human.As she steps into this new chapter, her perspective on community colleges offers both clarity and optimism. She describes these institutions as engines of opportunity: responsive, resilient, and built to serve learners across every age, background, and ambition. Her vision for their future isn’t theoretical—it’s grounded in lived experience and in the communities that shaped her.Closing out the season, Carrie reflects on the generosity woven through this conversation. The entire arc of “hellos, goodbyes, and the space between” comes into sharper focus through Dr. Pollard’s story—one that reminds us that intention, humility, and connection can shape the work long before strategy ever appears on a page. (00:00) - Welcome to Mission Forward _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Some stories begin with a single alarm bell. This one begins with dozens of small ones—nonprofit leaders quietly signaling the same thing at the same time: the ground under them was shifting, and shifting fast. Because the France-Merrick Foundation funds discrete, one-time capital projects across Baltimore, they hear from an unusually wide cross-section of organizations. And in early 2025, all those cross-currents pointed in the same direction: instability, delays, burnout, and a crisis arriving faster than anyone had planned for.France-Merrick chose to act. In this conversation, Amy Gross walks Carrie through how her foundation made the rare choice to increase its payout and launch the Meet the Moment Fund, dedicating 40% of their annual giving to rapid-response support. The board shifted from quarterly to monthly meetings. The application process was streamlined to a single stage. And the goal was simple: respond before inaction made the moment worse.Along the way, Amy offers a window into the larger questions philanthropy is wrestling with this year—how nonprofits survive when government contracts become unpredictable, why earned revenue has gone from “nice to have” to essential, and what it means for funders to collaborate when the sector is feeling squeezed from all sides. Her own hope rises and falls with the day’s news, she admits, yet intention and community remain steady guides.This episode makes a perfect connection to this season’s theme of hellos, goodbyes, and the space between. Amy’s answers—focused on connection, recognition, and leaving behind an impact that outlives her—echo the very principles her foundation brought to its decision: see people clearly, respond with purpose, and do the most good you can with the moment you’re given. (00:00) - Welcome to Mission Forward (04:45) - The Meet the Moment Fund (10:35) - Meeting the Moment Collectively in Baltimore (14:56) - The Volatility of Now (18:46) - Meeting the Moment _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Twenty-one years ago, when I started my first communications firm, a mentor offered a warning I’ll never forget: “Starting a firm focused on nonprofits is bound to fail. There won’t be enough work to sustain you.”Twenty-one years later, and we’re still here.This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights directly to your inbox. If you like what you read, we hope you’ll subscribe to ensure you receive this each week. (00:00) - Welcome to Mission Forward _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

It starts with a handful of seeds.When Mission Partners’ design director Anne Kerns shows up at a civic rally with paper packets filled with flowers, herbs, and vegetables, she’s there to share. To spark a conversation. To see what happens when you hand a stranger something living. That image—Anne with her seeds—is at the heart of this week’s conversation. Because design, as she tells Carrie Fox, isn’t only what you make; it’s what you grow. It’s an act of attention, of cultivating curiosity in yourself and in others.From the geometry of a Frank Lloyd Wright logo at Wingspread to the exacting hues of red that pulse with both passion and danger, Anne reveals the hidden life inside design decisions most of us overlook. Every line has intention. Every color has memory. Every choice says something about who we are and what we value.Together, Carrie and Anne trace the invisible thread between creativity and community: how a refreshed logo can honor history without erasing it, how accessibility transforms good design into inclusive communication, how technology—from PageMaker 1.0 to AI—tests our understanding of what it means to create with soul.In the end, Anne circles back to red—the color she’s loved since childhood, the color that announces her presence to the world. For her, design isn’t a product; it’s a legacy of connection. The mark we leave behind isn’t ink or pixels—it’s how we made others feel seen. (00:00) - Welcome to Mission Forward _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Pete Wright has spent decades amplifying other people's voices. As a producer, he's an invisible architect of countless conversations, the one who shapes stories without telling them, who creates space for others to shine while remaining carefully out of frame. But what happens when the producer becomes the protagonist?In this episode of Mission Forward, Carrie turns the tables on her own show's producer—a role reversal that reveals something unexpected about the nature of legacy, presence, and the stories we tell ourselves about who we are.Pete's journey from behind-the-scenes collaborator to solo podcaster with "Headstone" represents more than just a podcast pivot. It's a confrontation with what he calls a "terrifying hello"—the moment when there's no net, no team, no one to blame or credit but yourself. For someone who has made a living being the essential person nobody sees, stepping into the spotlight requires a fundamental reimagining of identity.The conversation that emerges between Carrie and Pete is intimate in the way that only comes when two people who've worked together closely finally sit down to really see each other. They explore the deaths that shaped them, the hellos that changed them, and the space between where presence lives."Saying hello is an act of courage because it implies change," Pete says, getting to the heart of why so many of us struggle with transitions. Every hello promises that something about us will be different on the other side. Every goodbye demands we let go of a version of ourselves we've grown comfortable being.In an industry obsessed with personal branding and thought leadership, Pete has built a career on making other people's ideas more powerful. His new solo podcast isn't an abandonment of that philosophy but an evolution of it—using his platform to explore how ordinary people create extraordinary legacies through the simple act of being present for one another.As Pete and Carrie navigate questions about presence, legacy, and the space between hellos and goodbyes, they reveal something essential about how change actually works: it's not in the dramatic moments but in the daily practice of showing up, of choosing courage over comfort, of saying yes to the person you're becoming while honoring who you've been.Links and NotesHeadstone with Pete Wright“How to Be Remembered Without Saying a Word With Carrie Fox,” Carrie's appearance on "Headstone," July 19, 2025“After Life,” Radiolab, First Broadcast July 27, 2009 (00:00) - Welcome to Mission Forward (04:38) - The Story of Headstone (25:38) - The courage of Hello (30:54) - Enough is Enough _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

This is a story about invisible infrastructure—the kind you only notice when it's gone. Peter Panepento started his career covering planning board meetings for a weekly newspaper in upstate New York, watching in real time as the binding agents of community life dissolved. Now he runs a communications agency working with community foundations, institutions that have operated in nearly every American community for over a hundred years but remain mysterious to most people. The puzzle he's trying to solve: How do you create recognition for something designed to fade into the background?Panepento's solution was counterintuitive. Instead of emphasizing how different each of the 900 community foundations is, he found the common thread: they all "Make More Possible." It's a template simple enough to be universal but flexible enough to contain multitudes. His team also conducted the first field-wide benchmarking survey of community foundation communications and found something troubling—93% lack adequate budgets, half expect resources to decrease, and most have no crisis plans. At the exact moment when clear communication has become existentially important, the people responsible for it are being asked to do more with less.Peter joins Carrie this week to explore two models of community-building that work precisely because they're ordinary. The Chicago Community Trust hosts "On the Table"—thousands of simultaneous conversations over meals where neighbors discuss what matters. The Black Belt Community Foundation in Selma, Alabama, has moved over $100 million in 20 years by giving actual grant-making power to local volunteers in each county. They were practicing trust-based philanthropy before anyone coined the term. These aren't flashy programs—they're deliberately low-tech interventions designed to restore something simple: the habit of looking your neighbors in the eye and finding common ground.The broader lesson isn't really about community foundations at all. It's about the challenge of making essential infrastructure visible. Whether it's local journalism, public health systems, or civic institutions, the things that hold society together tend to be the things we notice only when they break. We're living through what might be called the great unbundling of American civic life—the institutions that once created shared spaces have either disappeared or fragmented into a thousand digital pieces. Community foundations are one of the few remaining institutions with the potential to be what Panepento calls "community conveners." But they can only play that role if people know they exist.Links & NotesTurn Two Communications & First-Ever Communications Benchmarking SurveyFind your local community foundationChicago Community Trust - On the Table initiativeBlack Belt Community Foundation, Selma, Alabama (00:00) - Welcome to Mission Forward (01:59) - Introducing Peter Panapento (05:39) - The Role of the Community Foundation (12:07) - "Make More Possible" (15:01) - Survey Results (27:09) - A Community Foundation in Action _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

What happens when a community refuses to let its story be told from the outside in? In this conversation, Carrie Fox sits down with Lisa Snowden, Editor-in-Chief of Baltimore Beat, to explore what it means to build journalism as a thriving business model and an act of community care. Born out of the ashes of the Baltimore City Paper and shaped by the unrest following Freddie Gray’s death, Baltimore Beat has never been about neutrality—it has been about presence, about listening, and about amplifying voices too often ignored.Lisa traces her journey from courtroom reporter to newsroom leader, revealing how perspective and personal truth can reshape the role of journalism itself. She describes the radical choices that have guided the Beat: shifting from for-profit to nonprofit after early financial collapse, accepting a transformative million-dollar grant at the height of the pandemic, and creating “beat boxes” that don’t just hold newspapers but double as neighborhood resource hubs. Inside those boxes, you’ll now find Narcan, notebooks, water bottles, or even hand warmers—small objects that together become an expression of community solidarity.Even the act of delivering the paper has become something larger than distribution. By replacing outside delivery contractors with local community members—drivers who know every street and corner—the Beat stumbled into a model of journalism that is participatory, intimate, and trusted. Today, those same drivers are welcomed by shopkeepers and seniors waiting for the latest issue, reinforcing a sense of belonging that no algorithm or national newsroom can replicate.What emerges from Lisa’s story is a portrait of local journalism as a lifeline. In her telling, journalism cannot be sterile or detached. It must be human. It must show up. And in the Beat’s case, it must be willing to save lives, as when a box outside their office provided the Narcan that brought a neighbor back from an overdose. This is the work of journalism that doesn’t just inform a city—it sustains it. And it is proof that local news is not dying, but thrives in reinventing itself as the heartbeat of a community. (00:00) - Welcome to Mission Forward (03:01) - Lisa Snowden and the Birth of Baltimore Beat (14:27) - The Beat Boxes (24:26) - Finding the Pulse of Local News (27:35) - Support Your Local News _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Here’s what we know: journalism in America is in upheaval. Free speech is under attack. Trust is being challenged, and reporters are under siege. And yet—walk onto a college campus today and you’ll find students running toward journalism, not away from it. Why?That paradox is at the center of today’s conversation between Carrie Fox and returning guest Michael Bolden, the newly appointed Dean of the UC Berkeley Graduate School of Journalism. Michael has spent decades wrestling with the structural problems in media—first at the American Press Institute, and now inside one of the country’s most storied journalism schools. For him, the decision to move wasn’t about retreat. It was about running toward the hardest questions: How do we prepare journalists for a world where technology outpaces ethics? How do we rebuild trust in an age of fractured attention? How do we turn a profession under siege into one that still holds possibility?In this wide-ranging dialogue, Carrie and Michael explore what it means to train truth-seekers in a time of disinformation, how to balance innovation with enduring values, and why collaboration across disciplines may hold the key to journalism’s renewal. Michael’s optimism is striking: he doesn’t see students discouraged by the obstacles; he sees them galvanized by them.At a time when the story of journalism is often told as decline, this episode offers a counter-narrative—one rooted in resilience, curiosity, and the conviction that media’s future, though uncertain, is very much alive. (00:00) - Welcome to Mission Forward _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Here’s what we know about political violence in America: it’s getting worse. Here’s what we think we know about why: polarization, social media, extreme rhetoric. But what if we’re looking at this all wrong?Rich Harwood has spent the last 30 years in the places many of us have written off—communities fractured by poverty, loss, and division. What he’s found in those places challenges our assumptions about where progress begins. It’s not happening in Washington. It’s not playing out on cable news. It’s emerging, quietly but powerfully, through a reawakening of what Harwood calls civic culture—the often-invisible fabric of how we live together, trust each other, and shape the future we want.Rather than simply addressing polarization as a political problem, Harwood argues we’re living through something deeper: a crisis of belonging. His book, The New Civic Path, maps out a way to reverse that trend—not by starting with grand unifying movements, but by starting small, building momentum, and restoring belief in what’s possible together.In this conversation—recorded just a day after a harrowing act of political violence—Harwood offers a rare kind of clarity. Not a feel-good story, but a practical invitation to shift how we work, lead, and rebuild. For anyone seeking a way forward in a time of fracture, this episode offers something even more vital than answers: it offers a way to begin.Links and NotesThe Harwood Institute for Public InnovationRich Harwood's book "The New Civic Path: Restoring Our Belief in One Another and Our Nation"Reading, Pennsylvania community reportMission Forward Podcast previous episode with Dr. John Paul Lederach (00:00) - Welcome to Mission Forward (03:44) - How do we process... the moment? (08:49) - The Factors of Civic Culture (25:46) - Putting a New Civic Path into Practice (30:45) - Enough is Enough _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Every ending carries within it the seed of a beginning. To leave something behind—whether it’s a beloved job, a familiar city, or the comfort of a community—requires not only courage but also an embrace of uncertainty. In this first episode of Season 11, we step directly into that tension: the sacred space between goodbye and a new hello.Carrie Fox sits down with nonprofit leader Mike Pope and theater founder Elisa Pupko at the very edge of a new chapter. Together with their two young children, they’re leaving behind steady careers, a home in Brooklyn, and the familiarity of everyday life to embark on a yearlong journey around the world. It’s a leap that began with a fleeting thought on a run and grew into an intentional act of re-imagining what family, leadership, and community might look like.As Mike reflects on stepping aside from his nonprofit after 15 years, he asks what it means to honor an organization by knowing when to let go. Elisa, meanwhile, navigates the delicate balance of letting her company grow stronger in her absence while choosing presence with her family. And together, they invite us to consider what it means to say yes—not when the plan is complete, but when the possibility feels alive.Their story is not only about travel; it’s about perspective. About the way children learn to smile at strangers on playgrounds in foreign cities. About how leaders discover strength in stepping back. About how the question “what if?” can open doors we didn’t realize were waiting.With this conversation we invite you to wonder what might happen if we—all of us—leaned into the space between goodbye and hello, and allowed it to teach us something new.Follow along with Elisa and Mike and their whole family at https://twokidsoneworld.com/. (00:00) - Welcome to Mission Forward (04:24) - "What would happen if we just ... left?" _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it’s time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

What does it mean to stand at the threshold of change? To face a door that is both closing and opening at the same time? In Season 11 of Mission Forward, Carrie Fox invites us into that liminal space—the sacred and often unsettling pause between hello and goodbye. It is here, in the transitions, where the most important work of leadership—and of life—often takes place.This season, you’ll meet people who have walked away from stability in pursuit of something more true. You’ll hear from those who said yes before they were ready, and in doing so, discovered new strength. And you’ll learn from leaders who chose to stay rooted, practicing presence and commitment in a culture that prizes constant movement.These are stories not just about change, but about how we communicate through it—about the clarity, courage, and care required when our words and actions mark turning points. Because goodbyes are never just endings. Hellos are never just beginnings. And the space between them? That’s where possibility lives.Join Carrie Fox, host of Mission Forward and founder of Mission Partners, for Season 11. New episodes coming soon.Hello. Goodbye. And the Space Between. (00:00) - Welcome to Mission Forward

Two builders walk into a podcast studio… no, seriously. This isn’t the start of a joke, but the beginning of a deeply fascinating exploration into the very architecture of social change. We’re talking about the kind of change that doesn’t just rearrange the furniture, but rebuilds the house from the foundation up. And that, my friends, is a far more intricate and precarious undertaking.This week on Mission Forward, we’re joined by not one, but two remarkable individuals who embody this spirit of courageous construction. Stacey Palmer, editor of The Chronicle of Philanthropy, sets the stage  introducing Eboo Patel, founder of Interfaith America, and Iara Peng, the visionary behind JustFund. Together, Eboo and Iara paint a vivid picture of what it truly means to build a more just and equitable world. They share their hard-won wisdom, gleaned from years of experience battling bureaucratic inertia and challenging deeply ingrained biases. Eboo recounts his early struggles navigating the labyrinthine world of philanthropic gatekeepers, a story that resonates with anyone who’s ever dared to dream big. Iara, meanwhile, offers a glimpse into the future of giving, where technology empowers donors to align their actions with their values, transforming philanthropy from a passive act of charity into a dynamic force for change.This episode is a call to action, a reminder that we all have a role to play in building the world we want to see. Grab your metaphorical hardhat and join us as we architect social innovation with two of the most inspiring builders of our time.Links & NotesInterfaith AmericaJustFundWe Need to Build by Eboo PatelThe Chronicle of Philanthropy (00:00) - Sponsor: Reconsidered Change Hub (01:24) - Welcome to Mission Forward

It's election season. The air crackles – a strange cocktail of anticipation and apprehension. We’re drowning in pronouncements, predictions, and the ever-present din of commentary. But what if the key to navigating this volatile landscape isn’t about shouting louder but listening deeper?On this episode of Mission Forward, we explore that very question with Jennifer Brandel, a process innovator and co-founder of Hearken. Hearken helps institutions truly hear their audiences. Brandel's background, spanning from NPR to the New York Times, gives her a unique vantage point. She’s not just a theorist; she’s wrestled with these challenges in both her professional and deeply personal life. Our host this week is our own Brian Fox, chief strategy officer at Mission Partners, a native at navigating volatile landscapes himself.Together, they unpack the surprising power of curiosity and deep listening, especially when the stakes are high. Think of a surgeon in the operating room: skilled hands guided by intense focus and precise observation. Or a negotiator: not bulldozing, but listening, seeking the subtle cues that can de-escalate a challenging conversation. In the chaotic aftermath of a natural disaster, it's the quiet acts of empathy and connection that rebuild shattered communities.So why, when it comes to the equally turbulent terrain of politics, do we so often resort to the verbal equivalent of a sledgehammer?Brandel and Fox share how we can move beyond the echo chambers and engage in meaningful dialogue, even – perhaps especially – with those with whom we vehemently disagree. They explore the difference between listening to respond and listening to understand. They shine a light on the subtle art of “looping,” a technique that can transform heated debates into opportunities for genuine connection, and reveal how organizational values, when they’re more than just empty slogans, can serve as a compass in moments of uncertainty.This isn’t just about surviving the election; it’s about building a more resilient, empathetic, and ultimately, more democratic society. Join us as we uncover the hidden power of listening in a world that desperately needs to hear.Links & NotesHearkenAmanda Ripley's High ConflictSlate's How To Podcast (Two-Part Series with Jennifer Brandel)Monica Guzman's I Never Thought of It That WayBraver AngelsJohn Paul Lederach's Pocket Guide to Facing Down a Civil War (00:00) - Welcome to Mission Forward (02:01) - What to Say (05:25) - Curiosity and Depp Listening

In a world drowning in information, where every click and scroll can lead us further down a rabbit hole of misinformation, what is our cultural and intellectual lifeline?This week on Mission Forward, Carrie Fox swims the turbulent waters of local news with Michael D. Bolden. He serves as the Executive Director & Chief Executive Officer at the American Press Institute, and he's not here to talk about headlines and deadlines. He’s here to talk about the very oxygen of democracy – the free flow of information and how we've let ours become polluted.Bolden shares his deeply personal journey, from a childhood steeped in the wisdom of diverse media sources to his current mission of rescuing local journalism from the clutches of apathy and distrust. But this isn't just another lament for the dying days of print. This is a call to arms. Bolden throws down a gauntlet, challenging the very notion of "audience." He speaks of forging genuine connections, of weaving newsrooms into the very fabric of the communities they serve. He paints a picture of journalists not as detached observers but as engaged citizens, listening intently to the whispers and shouts of the people they represent. It's a radical shift, reimagining the relationship between the informed and the informers.The American Press Institute, under Bolden's leadership, isn't just patching up the cracks in the foundation of local news; they're rebuilding it from the ground up. He reveals their secret weapon: a laser-focused mission to create news organizations that are not just surviving but thriving. He speaks of resilience, of adaptability, of the courage to pivot in the face of relentless change. Along the way, he hints at exciting new initiatives, veiled in a touch of journalistic mystery, promising a future where local news is not just relevant but essential.As the looming shadow of a pivotal election descends, Bolden offers a glimmer of hope. He sees newsrooms embracing flexibility, thinking beyond the immediate frenzy, and laying the groundwork for a future where trust is not a luxury but the bedrock of our democracy. He reminds us that the work doesn't end on election night; it's a continuous conversation, a constant striving to build bridges and illuminate the path forward. This episode is a stark reminder: we cannot afford to be passive consumers of information. The future of our communities—and our democracy itself—depends on it.We are grateful to Michael and the American Press Institute for their generosity in making this conversation possible. (00:00) - Welcome to Mission Forward (06:38) - Local News and Democracy (08:34) - What is The American Press Institute? (11:15) - Change, Challenge, and Opportunity (15:26) - The Relationship Gap (18:46) - A Focus on Mission (20:32) - Hope (22:56) - Closing Thoughts

In this rebroadcast, we ask a difficult question: Is civil war inevitable, or can we talk our way back from the brink? In a world increasingly fractured, whispers of civil unrest grow louder. Dr. John Paul Lederach, a veteran peacebuilder with decades of experience in global conflict zones, offers a stark yet hopeful message: the antidote to escalating tensions lies not in grand pronouncements but in the quiet power of human connection. This week on Mission Forward, Lederach shares insights from his new book, Pocket Guide for Facing Down a Civil War, a timely and urgent call to action for a nation teetering on the edge.Lederach's work isn't about predicting the future; it's about recognizing the patterns of the past. He draws parallels between the volatile political climate in the US and the conflicts he's witnessed around the world, highlighting the insidious nature of dehumanization and the urgent need for rehumanization. He argues that we must move beyond "listening with our eyes," judging individuals based on their affiliations, and instead engage in deep, radical listening that acknowledges the shared humanity beneath the surface of disagreement.Lederach introduces the concept of "watching our pockets," a metaphor for cultivating local, grassroots movements for peace. He argues that lasting change emerges not from top-down decrees but from the interconnected web of relationships within our communities. He challenges listeners to consider: who do we know? How can we connect with those just outside our comfort zones? How can we build alliances around shared values and goals?The conversation isn't about finding easy answers or quick fixes. It's about cultivating the courage to start, the willingness to listen deeply, and the perseverance to stay engaged, even when the path forward seems uncertain. Lederach’s message is a potent reminder that the future of our democracy rests not in the hands of politicians or pundits, but in our own capacity for empathy, connection, and the unwavering belief in the possibility of a more peaceful future. In a world where division seems inevitable, Lederach offers a powerful alternative: the possibility of building peace, one conversation, one relationship, one pocket at a time.Don’t forget, you can download Pocket Guide for Facing Down a Civil War free on his site, or pick it up on Amazon right here.  (00:00) - Welcome to Mission Forward

In this rebroadcast, we address the Supreme Court's decision on affirmative action which sent shockwaves through institutions across America, leaving many wondering about the future of Diversity, Equity, and Inclusion (DEI) initiatives. Is DEI dead? Or is it simply evolving?On this episode of Mission Forward, Carrie Fox dives into this complex landscape with communications experts Nimra Haroon and Faith MacIver. Nimra, a cultural strategist and communications manager for Mission Partners, and Faith, Senior DEI Manager at Edelman, unpack the nuances of recent legislation and its impact on the workplace. They dissect the tension between a widespread commitment to DEI values and the growing anxieties around legal risks.This isn't just a legal issue; it's a communication challenge. Carrie, Nimra, and Faith explore how companies are responding to criticism and offer actionable strategies for moving forward. They delve into the critical distinction between "risky" and "safe" DEI practices, providing a framework for organizations to navigate this uncertain terrain.This conversation goes beyond buzzwords and platitudes. It's a pragmatic and insightful discussion about building truly inclusive workplaces that benefit everyone. Tune in to discover how to keep DEI initiatives alive and thriving in a post-affirmative action world.Links & NotesMission Partners: Equity Action PlanDitch the DEI Speak • Finding the WordsAdvancing DEI Initiative • Meltzer Center for Diversity, Inclusion, and Belonging

In this rebroadcast from season 9, Carrie Fox sits down with Dana Snyder, a digital strategist for nonprofits and the CEO and founder of Positive Equation. Snyder, who has supported organizations like Movember, Dress for Success, and American Idol, shares her insights on how nonprofits can effectively reach new audiences in the ever-evolving digital landscape.Consider, for example, the importance of strategic investment in social media. How are organizations to determine which channels to focus their resources on based on their values and target audience? Snyder emphasizes the significance of data-driven decision-making, recommending tools like Google Analytics and Microsoft Clarity to understand how visitors interact with an organization's website and social media channels. But more importantly, she highlights how most individuals are tilted toward good, and that your audience might just be comfortable in large numbers on platforms you personally find misaligned with your own values. Throughout the episode, Snyder stresses the importance of being genuinely social on social media platforms, creating platform-specific content, and fostering meaningful connections with followers. She suggests that organizations consider hiring virtual assistants to manage their social media presence if it aligns with their budgets and priorities.The conversation also touches on the role of artificial intelligence in content creation for nonprofits. Snyder offers practical advice on how to train AI tools to generate relevant and engaging content while staying true to an organization's mission and values.For nonprofits looking to make the most of their social media efforts, this episode of Mission Forward offers valuable insights and actionable tips from a seasoned digital strategist. Our great thanks to Dana for helping us to navigate the digital landscape authentically. (00:00) - Summer at Mission Forward (00:45) - Ask Carrie! (01:54) - Welcome to Mission Forward (02:39) - Introducing Dana Snyder (09:10) - Is the wide net a positive strategy? (14:29) - The AI Challenge (18:37) - Revenue v Values (20:46) - Making the Most of Social (24:38) - Getting Closer to Your Audiences

What if the most powerful lesson of leadership isn’t taught in a seminar, but whispered between breaths of reflection? What if the path forward isn’t paved in bold declarations, but in quieter questions — the kind that disarm the default and ask, instead, “How’s your heart?”This week, we close the chapter that was Season 10 of Mission Forward. And with it, we offer a mosaic — not of data or doctrine, but of moments. Diane’s reframing of curiosity. Mitch’s uncomfortable truths. Leonard’s candlelit resolve. Rob and Mariah’s pivot from righteousness to relationship. Nadine’s open-book approach to trust. Erica’s devotion to the sacred smallness of daily practice.Beneath the jargon of strategy and the armor of professionalism lies a simple human truth: communication is an emotional transaction. This season, that transaction yielded six deposits of wisdom — all interest-bearing, if we’re bold enough to invest.Let this be a lamplight flickering on your path — as a leader, as a communicator, as a human being. A chance to reflect on how we lead, how we relate, and the stories we choose to carry forward. Because leadership isn’t a title. It’s a practice. A practice of showing up. Of listening deeply. Of lighting candles when the power fails.Season 10 has ended. The journey has not. We’ll see you this fall — for another season of listening, learning, and moving the mission forward. (00:00) - Welcome to Mission Forward (02:04) - Ask better questions (02:50) - Let go of comforting lies (03:26) - Light candles (03:58) - Move from righteousness to relationships (04:28) - Transparency builds trust (05:00) - Little leadership practices have big impact (05:36) - Protect the truth