Sept. 24, 2025 In this episode, host Pete Neubig sits down with Alex Karafiloff of Inspection Express to explore how AI-powered 360° inspections are transforming property management. From reducing inspection times and eliminating security deposit disputes to empowering tenants with self-guided inspections and integrating directly with platforms like Rentvine and Rent Manager, AI 360 is helping managers scale smarter. Pete and Alex also dive into the industry's future: where AI and remote teams handle the admin work, and property managers elevate into true asset managers, building stronger client relationships and driving growth.
Sept. 17, 2025 In this episode, host Pete Neubig talks with Courtney Parks of Allegiance Property Management about her shift from property manager to asset manager. Courtney shares how restructuring her team, leveraging automation, and focusing on client fit transformed her business into a more profitable and sustainable operation.
Sept. 10, 2025 Hiring the right people can make or break a property management business. In this episode, host Pete Neubig sits down with Dylan Scroggins of Kalmar Group to break down the essentials of a strong hiring process. From always-be-recruiting strategies to structured interview stages and cultural fit assessments, they share practical steps that help property managers attract top talent, avoid costly misfires and build thriving teams.
Sept. 3, 2025 Robert Rowell, former President of Basketball Operations for the Golden State Warriors, joins host Pete Neubig to discuss the importance of leadership and communication in your company to build a world-championship organization.
Aug. 27, 2025 In this episode, Preston Walls joins host Pete Neubig to share how property managers can move beyond the day-to-day overwhelm and start building true wealth through ownership. Preston breaks down the systems and strategies that reduce stress, improve team performance and create more profitable, scalable businesses. From rethinking growth beyond just door count to structuring operations for sustainability, this conversation offers practical takeaways for NARPM Members who want to make property management easier and far more rewarding.
Aug. 20, 2025 In this episode, Grandview Peak Capital founder and principal Eddie Ovey shares exactly what property management business owners should know before selling, from identifying the right buyer to navigating the transition process smoothly. Drawing on his Harvard MBA background and hands-on approach to acquisitions, Eddie reveals what makes a PM company attractive, the key steps in due diligence, and how cultural fit can make or break a deal. Whether you’re considering selling now or in the future, you’ll gain insider strategies to maximize your company’s value and ensure a seamless handoff.
Aug. 13, 2025 In this episode, host Pete Neubig sits down with Derek Morton, owner and principal broker of Netgain Property Management Services, LLC, to explore how data and empathy reshape property management policies. Derek shares how he's moved away from rigid income and deposit requirements by introducing innovative deposit alternatives that protect owners and tenants. He dives into how real-world financial pressures force the industry to adapt, the potential for truly helpful resident benefit packages, and why housing stability is crucial to broader social wellbeing.
Aug. 6, 2025 In this episode, host Pete Neubig sits down with Tim Hubbard, founder of Corzly, a short-term rental management company explicitly built for investors. Tim shares how Corzly helps clients maximize returns with dynamic pricing tools, 24/7 virtual teams, and streamlined guest verification systems. They discuss the surprising durability of STR units, the advantages of review-based guest screening, and why innovative revenue management is the key to outperforming in any market. Whether you’re managing one property or scaling globally, this episode reveals how to run short-term rentals like a pro.
July 30, 2025 In this value-packed episode, host Pete Neubig talks with Inaas Arabi, MBA, CEO of Block & Associates Realty, about how to scale a property management business the right way. Inaas shares how Block uses tech stacks, AI, and custom-built workflows to reduce work order volume, streamline communication, and enhance operational efficiency. They dive into the importance of building capacity before taking on growth, how international team members can expand PM bandwidth, and the role of systems like EOS and ticketing tools in driving performance.
July 23, 2025 In this episode, host Pete Neubig sits down with Peter Hernandez to explore how property management companies can drive real growth through vision alignment, leadership assessments, and systemized accountability. Peter shares how his team uses structured meetings, performance tracking, and business health assessments to reduce churn and increase engagement. They also discuss how focusing on both physical and mental wellness has transformed their culture and retention.
July 16, 2025 In this episode, host Pete Neubig interviews Jeff Doering from Renters Insurance Solutions (RIS), diving into how RIS was built specifically for property managers—offering flexible, contract-free insurance options with streamlined onboarding and full compliance support. Jeff shares how their master policy approach helps clients stabilize premiums even amid rising insurance costs, and how the platform prioritizes ease of use, profitability, and risk mitigation. You’ll also hear Jeff’s fascinating career pivot from chiropractor to insurance leader and get his top networking tip for new property managers.
July 2, 2025 In this episode, Jake Brooks and host Pete Neubig dive into practical strategies for business development managers (BDMs) in property management. From designing effective incentive plans and maintaining accountability to nurturing client relationships and protecting portfolios, discover how to build lasting success in a competitive market. Whether you’re ramping up or refining your approach, this conversation offers valuable insights to help you grow and retain your business.
June 25, 2025 In this lively and insightful episode, host Pete Neubig chats with father-son duo Robert and Tony Locke, the powerhouses behind Rent Recovery. They share how they built a specialized debt collection business tailored to property managers, revealing what makes their approach uniquely effective in the industry. From the early days of experimentation to scaling up with 42 clients post-Broker/Owner, the Lockes dive into topics like structuring partnerships, staying active after 35+ years in business, and how NARPM shaped their journey.
June 18. 2025 In this insightful episode, host Pete Neubig sits down with Mohamed Hussein, CEO of Balanced Asset Solutions, to explore essential financial and operational strategies for property managers. They dive deep into preventing overdrafts in owner portfolios, managing large expenses, the risks and rewards of internal controls like positive pay, and practical tips to avoid costly errors. Mohamed shares his unique perspective, blending accounting expertise with real-world sales experience, and discusses the challenges of scaling a bootstrapped property management accounting business.
June 11, 2025 In this episode, host Pete Neubig sits down with Peter Greeves, CEO and co-founder of EJF Real Estate Services, to explore the nuances of running a successful HOA management company. Peter shares how his firm grew from a downtown D.C. startup to a major player managing 300 HOAs and over 900 single-family units. They cover the slower adoption curve in the HOA space, strategies for gaining referrals from attorneys and vendors, the role of technology and virtual assistants, and how to break into the HOA market with smaller communities. Peter also compares profit margins between HOA and SFR management and shares advice on hiring A-players and maintaining company culture during growth.
June 4 2025 In this episode, host Pete Neubig sits down with Matthew Whitaker, CEO of Evernest, to explore the driving forces behind one of the fastest-growing property management companies in the U.S. Matthew shares how casting a long-term vision, like Evernest’s ambitious goal to manage 250,000 homes by 2030, guides every business decision. He discusses how EOS (Traction), hiring for culture, and investing in leadership development have shaped their path to scale. From gamifying staff incentives to refining their acquisition strategy, Matthew offers real-world insights for founders looking to build a company that lasts.
May 28, 2025 In this episode, host Pete Neubig sits down with marketing strategist Kevin Davidson to unpack the real-world tactics that helped Empire Industries grow through disciplined marketing and sales operations. Kevin shares how he engineered lead tracking systems, built comprehensive reporting tools, and aligned marketing spend with measurable ROI. From defining true lead sources to setting up CRM and accounting integrations, Kevin reveals how data-driven decisions shaped their success. For new property managers, he offers clear, budget-friendly strategies to build authority, generate leads, and stand out in a crowded market — without wasting time or money.
May 21, 2025 In this episode, host Pete Neubig sits down with Mark Murphy, Leadership IQ's founder, to explore the critical role of culture in hiring and team building. They discuss the importance of defining core values, crafting impactful job descriptions, and avoiding the common traps that repel top talent. Discover how purposeful hiring can transform your team's performance and create a lasting competitive edge.
May 14, 2025 Join host Pete Neubig as he talks with Thad Tarkington, CEO and Co-Founder of Second Nature, about the challenges and insights of building and leading a global team. Thad shares his journey from lifeguard to tech entrepreneur, the critical role of alignment and communication in scaling a business, and his company's strategies to reinforce core values across a 300+ person organization. Whether you're an early-stage founder or a seasoned executive, this episode is packed with practical advice on culture, leadership, and growth.
May 7, 2025 In this episode, host Pete Neubig sits down with 2025 NARPM® Treasurer Angela Holman, MPM® RMP®, owner of Premier Property Management in Grand Junction, Colorado. Angela shares her intentional approach to running a boutique-style property management company, emphasizing personalized customer service, local knowledge, and staying true to her business values. She discusses why she still meets tenants in person, how she handles owner relationships, and the importance of not chasing trends when building your company. Angela also opens up about her thoughts on exit strategies, her love of baking, and what keeps her grounded in a people-first mindset. Whether you're new to property management or considering your next move, Angela’s story is full of insights and inspiration.
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