Claim OwnershipNew World Of Work
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Welcome to New World of Work: a podcast exploring the new frontier of the modern workforce. In each episode, we’ll hear from some of the world’s best and brightest people and culture experts on the cutting-edge topics HR professionals are most interested in today, explored through a global lens. The show dives into topics like the remote work revolution, hybrid workspaces, mental health and wellbeing, and managing a team effectively no matter where you and your colleagues are on the map. New World of Work is hosted by Rhys Black, Head of Workplace Design at Oyster, a global employment platform making it easier than ever to build a brilliant team on an international scale. Tune in regularly for new episodes and don’t forget to subscribe, rate, and review the podcast.
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1As we learn to navigate this new world of work, one topic that’s become a hot-button issue for many organizations is navigating parenthood in the workplace. Juggling a full-time job while raising children is no easy feat, and it’s not always easy to predict what tomorrow will look like—especially for busy working moms. In this special panel episode of New World of Work, Rhys sits down with three working moms to get their perspective on navigating motherhood in the workplace today. Featuring Kim Rohrer, Principal People Partner at Oyster, Lisa Kennelly, Global Product Marketing Strategist at Klarna, and Lucia Aguilar, Founder of TATAM Digital Influencer Marketing, the panel discussion covers how PeopleOps leaders can best support parents in the workplace, why a flexible approach is key, and much more.Download your free copy of Oyster’s Employee Expectations Report.We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey.This podcast episode was produced by Quill.
From mass layoffs to sky-high inflation, we’ve all seen the devastating impacts of economic turbulence. During times of economic uncertainty, just keeping the organization afloat can be a tall order for many leaders. As a result, companies often put crucial initiatives like diversity, equity and inclusion (DEI) efforts on the back burner—despite their best-laid plans. In this episode, Rhys explores how PeopleOps leaders can take steps to prevent this from happening and instead continue prioritizing DEI initiatives throughout times of economic turbulence. He sits down with Manjuri Sinha, Global Director of Talent Acquisition, Employer Branding & Onboarding at OLX Group to hear her perspective on the topic. She shares some of her expert tips and strategies for staying committed to DEI during a recession, including tangible action steps you can put in practice in your role. Download your free copy of Oyster’s Employee Expectations Report.We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey.This podcast episode was produced by Quill.
During turbulent times, the leaders who are able to embody agility, adaptability, and perseverance will thrive—and so will the organizations they lead. One way to do this effectively is by leaning into the practice of scenario planning, which is one of the topics Rhys covers in this episode along with his guest, Maggie Kolkena. Rhys and Maggie discuss why scenario planning is a critical component of strategic or annual planning, and how organizations can optimize the practice for success. Maggie has been studying leadership development for 25 years, and as a result, knows all about the makings of a great leader and how they tackle effective scenario planning. She’s the Founder of Third Thought consulting, and she also recently wrote the book Today for Tomorrow: A Field Guide to Scenario Planning. During the episode, Maggie shares her words of wisdom on leadership, scenario planning, and the future of work. Download your free copy of Oyster’s Employee Expectations Report.We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey.This podcast episode was produced by Quill.
Transitioning from one role to the next isn’t always easy, and changing industries altogether can be an even bigger challenge. However, if you’re able to transfer key skills from one role to the next, that transition can be a whole lot smoother. That was the case for this episode’s guest, Jessica Zwaan, who has made the leap from law to PeopleOps and all the way to her current role as Chief Operating Officer (COO) at Whereby, a company that’s making it easier than ever for remote and distributed teams to connect over video. During the episode, Rhys and Jessica discuss how she navigated the path from PeopleOps to COO, what exactly the COO role entails, and her predictions on the future of the working world. She also shares her expert advice when it comes to making a career move or just making the most out of your current role. Pre-order Jessica’s book, Built For People. Download your free copy of Oyster’s 2022 Employee Expectations Report.We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey.This podcast episode was produced by Quill.
In recent months, we’ve all witnessed the sad headlines containing the dreaded L word: layoffs. It seems that week after week, another major company is doing a big round of layoffs, impacting thousands of people and families. In this episode, Rhys sits down with an expert guest who believes that many layoffs could have been avoided if these companies had processes in place for people planning and needs forecasting. Warren Wang is the co-founder and CEO of Doublefin, an automated and collaborative resource platform that works to bring finance into the digital world, while making it easy for the teams that work with finance to collaborate and be strategic about resource planning. Previously, Warren held positions at Google for over 12 years, collaborating closely with their people teams to plan every aspect of TA and retention. After he realized how broken the system was, he went on to start Doublefin. During their conversation, Warren shares insights into the steps companies could be taking to avoid layoffs, what processes they need to adopt moving forward, and what the true cost of bad people planning really is. Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
The world of PeopleOps today is becoming increasingly data-driven. Business leaders are demanding more from their PeopleOps teams, and employee metrics are high on their wishlist. Tracking key metrics like retention rates, turnover rates and employee engagement is becoming a non-negotiable part of the job. In this episode, Rhys sits down with Julie Jeannotte, HR Expert and Researcher at Officevibe. Julie is an expert in employee engagement metrics and tracking data to gain valuable team insights. She explains why tracking employee metrics is critical for all PeopleOps leaders today, how to get started, and most importantly, how to turn insights into tangible action steps. Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
To kick off the third season of New World of Work, Rhys explores a topic that’s highly pertinent to the working world today, whether you’re an entry-level employee or a CEO: workplace well-being. The pandemic has made us all uniquely aware of just how precious our health, happiness, and personal relationships are, which is why many business leaders are making more of an effort to prioritize the well-being of their teams. To learn more about what’s new in the world of workplace well-being, Rhys sits down with Sylvia Mol, a thought leader in talent assessment, an industrial and organizational psychologist, and the Head of the Skills Evaluation Lab and Assessment Research Lead at CodeSignal. During the episode, Sylvia shares plenty of actionable tips, ideas, and strategies for PeopleOps leaders hoping to champion employee well-being in their workplace. Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
In today’s fast-paced world, many of us are constantly looking for new ways to keep up with demand, speed things up, cut out the middleman and be more efficient overall. As many PeopleOps leaders will know, there’s always room for improvement, and operating procedures, process and documentation are important areas to focus on if they hope to help their teams become more efficient, productive and satisfied in their roles. In this episode, Rhys sits down with Chris Ronzio, the founder and CEO of Trainual: an app that helps small business leaders systematize and scale in a way that fits their needs. As someone who’s passionate about helping businesses develop systems that work for them—not the other way around—Chris has plenty of great tips to share that can be applied to any role. Chris and Rhys cover everything from avoiding burnout to building a more autonomous culture at work, sharing plenty of valuable advice that will ultimately make life easier for you and your team. Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
Although there’s great talent to be found everywhere these days, this doesn’t always translate into diverse hiring practices. As PeopleOps leaders, it’s important that we act as champions for diversity and inclusivity as we build and scale our teams. In this episode, Rhys sits down with Hugh Chichester, the co-founder of Niya, a diversity hiring platform that connects underrepresented talent with global job opportunities. Supporting refugees and migrants, ethnic minorities, women, LGBTQ+, neurodivergent and physically disabled people, Niya works hard to promote diversity and inclusion in the tech industry while empowering candidates to pursue a fulfilling career in the industry. Niya is also one of Oyster’s partners, collaborating on the Oyster for Refugees program, which empowers companies to find refugee talent and hire them compliantly. During the episode, Rhys and Hugh discuss some of the current challenges in the tech industry Niya is helping to solve, how PeopleOps professionals can prioritize diverse hiring practices in their own companies, and why he believes the skills gap is a myth. Download your free copy of Oyster’s 2022 Employee Expectations Report. We want to hear from you! Please take a moment to share your thoughts on the New World of Work Listener Survey. This podcast episode was produced by Quill.
By viewing the entire company as the end product, business leaders can create everything from offer letters to benefits packages with a user-first design mindset. Similar to the teams that design and build the products that are ultimately shipped to clients and customers, PeopleOps leaders have a golden opportunity to create touchpoints that the entire staff can use, thereby creating a real difference within the organization. In this episode, Rhys sits down with Richard Mabey, the co-founder and CEO at Juro, a company that enables in-house legal and business teams to create, approve, sign and manage contracts in one unified workspace. Together, they discuss some real-world examples of how both Oyster and Juro have been built like products, and some of the key lessons they have learned along the way. Download your free copy of Oyster’s 2022 Employee Expectations Report! Join us at Ascent by Oyster, a free virtual conference where anyone passionate about distributed work can connect to change the world of work, together. Save your spot here! This podcast episode was produced by Quill.
Helping new hires feel welcome and valued isn’t a new idea, but studies are showing that it could be more important than ever—especially in a remote working world, which has created unique challenges for new hires and people managers alike. In this episode, Rhys discusses the importance of onboarding and retention with two guests from Bonusly: Lisa Schmuttermair, a PeopleOps Specialist and Laura Saracho, a Content Marketing Manager who weighs in from the people manager perspective. As an engaging employee recognition and rewards platform, Bonusly strives to enrich company culture, so both Lisa and Laura share some thoughtful perspectives and tangible pieces of advice that will help you continue creating a vibrant workplace environment, both on and offline. They also touch on the value of designing a thoughtful and deliberate onboarding plan, timely communications, and pathways to connecting with other team members. Download your free copy of Oyster’s 2022 Employee Expectations Report! Join us at Ascent by Oyster, a free virtual conference where anyone passionate about distributed work can connect to change the world of work, together. Save your spot here! This podcast episode was produced by Quill.
With remote work becoming the status quo and teams distributed across continents, the state of workplace communication has changed dramatically in just a few short years. In this episode, Rhys sits down with Joe Thomas, CEO and co-founder of Loom, a video messaging tool that allows users to record quick video messages in place of meetings or written communications. During their discussion, they explore effective strategies for team members hoping to build trust and get to know one another, even if their working hours don’t overlap or they’re in different time zones. Joe explains how video messaging can foster culture and connection in remote, distributed or asynchronous workplaces, and why it could possibly help to build team culture and reduce unnecessary meetings. He also shares his key predictions for workplace communication over the next few years, including why he believes more companies will shift to a hybrid working model in the future. Download your free copy of Oyster’s Global Employment Report! Join us at Ascent by Oyster, a free virtual conference where anyone passionate about distributed work can connect to change the world of work, together. Save your spot here! This podcast episode was produced by Quill.
In the PeopleOps world, fostering a culture of intrapreneurship means promoting curiosity, bringing forward new ideas and continual improvement within the organization. By encouraging people to practice intrapreneurship within their day-to-day roles, PeopleOps leaders can help to drive forward innovation, spark creativity, and increase job satisfaction for their colleagues. In this episode, Rhys explores the concept of intrapreneurship with Yossi Mlynsky, the CEO and Founder of UpStack. As an all-in-one remote talent solution, UpStack helps companies easily hire, retain and motivate software engineers around the world. Yossi shares plenty of tactical advice for PeopleOps leaders hoping to foster intrapreneurship at work and strengthen company culture. This podcast episode was produced by Quill.
From informal chats around the watercooler to team lunches, there’s always been room for social connection in the workplace. However, for PeopleOps leaders, the task of maintaining morale and fostering workplace connections has become more of a challenge as teams continue to shift to remote, hybrid or distributed working models. In this episode, Rhys sits down with Rajiv Ayyangar, the CEO and Co-Founder of Tandem, to discuss smart strategies for PeopleOps leaders who are hoping to rise to the challenge of keeping a strong sense of community alive in this new world of work. As a tool that allows teams to connect, hang out and collaborate remotely, Tandem is aiming to help companies bring back a positive office vibe—without the office. Rajiv shares his perspective on the value of creating a tight-knit company culture despite being spread across cities, countries and continents, and how emerging technologies can help PeopleOps leaders accomplish this.New World of Work is produced by Quill.
In a post-pandemic era, many organizations have become aware of the need for a more holistic, people-centered approach to benefits plans. Employees have new expectations, and the companies who hope to attract and retain top talent in this competitive market will need to keep up with the changes. In this special panel episode, Rhys sits down with two guests: Ricky Turner, Director of Employee Relations at Facebook, and Jack Mardack, Co-Founder of Oyster, to discuss this issue from a modern PeopleOps perspective. Rhys, Ricky and Jack explore how benefits plans have evolved since the pandemic first began, and why it’s more important than ever that organizations listen to their employees. They also outline smart strategies for companies who are hoping to continue prioritizing people in the future. Overall, the episode presents a new perspective on benefits plans and how we can all take a more holistic approach as we learn to navigate this new world of work together.New World of Work is produced by Quill.
After the past two years, many people have had a chance to reflect on the values and priorities they consider to be most important in life, and for a large majority of the workforce, finding a strong sense of purpose at work has risen to the top of the list. In fact, according to a recent report by McKinsey, around 70% of people say they “define their purpose through work.” In this episode, Rhys sits down with Nicholas Andreou, the Founder of Impact Edge Consulting, to unpack the reasons why being an impact-driven business has become a strong competitive advantage for companies. During their conversation, Nick explains why a strong sense of purpose at work acts as a source of value for companies by helping them attract, retain and inspire top employees, which is key in today’s war for talent. Nick has over a decade of impact experience spanning academia and impact investing, and he’s worked with stakeholders including the World Health Organization, Harvard and Big Society Capital. In this episode, he shares his perspective on the current focus on impact-driven careers, especially among younger generations, and why he believes ESG and impact factors will only become more important in the future.New World of Work is produced by Quill.
Work hard, play hard. Rise and grind. Sleep is for the weak. Do any of these modern proverbs sound familiar? If so, you’ve likely been exposed to hustle culture: a mentality that prioritizes hard work at all costs, regardless of any harmful effects it may have on your health, happiness or personal life. In this episode, Rhys explores some of the reasons why so many people continue to romanticize hustle culture, despite its obvious negative consequences. He sits down with the former Chief People Officer at Kickstarter and current Chief People Officer at Fabric, Mai Ton, to discuss strategies for building a well-rounded identity outside of your career, and why this is important for overall mental health and peace of mind. Mai offers her perspective on why companies that recognize their employees have lives outside of work are the ones who will thrive in this new world of work. She also shares more about her own career backstory and why the end of hustle culture is a topic that’s close to her heart.New World of Work is produced by Quill.
Great talent is everywhere, but many companies still tend to hire from the same tech hub talent pools like San Francisco, London, or Toronto. While there are skilled workers in developing countries, too, hiring in emerging markets like Nigeria or Argentina can come with its own unique new set of challenges. In this episode, Rhys sits down with Ariel Camus, the founder and CEO of Microverse, an online school that teaches people all around the world how to program in multiple software languages with a unique focus on how to work remotely. Ariel shares his perspective on how remote work is opening the borders to emerging talent hotbeds, as well as key insights into the challenges some face finding opportunities in their country of birth. He also offers advice for companies who are hoping to expand the search for talent beyond their own cities when hiring.New World of Work is produced by Quill.
The recent shift to remote work has helped many people find a better work/life balance, more autonomy, and a flexible schedule that suits their lifestyle. The option to work remotely has become a non-negotiable for many job seekers, and companies that don’t offer it will struggle to attract and retain qualified staff. In this episode, Rhys sits down with Tushar Agarwal, the co-founder and CEO of Hubble, to learn how the shift to remote work will change real estate needs for enterprises everywhere. Hubble helps businesses like Accenture, Trustpilot and Oddbox navigate this new remote working landscape, offering access to a global network of on-demand workspaces, a curated set of remote work perks and much more. During the episode, Tushar offers his perspective on how the shift to remote work has brought on new and evolving real estate needs like the downsizing of office space or the addition of new elements like hoteling stations or collaboration rooms. He also offers his insights into the remote working world, sharing tips for business leaders hoping to provide their teams with more flexibility and the freedom of choice.New World of Work is produced by Quill.
A simple mindset shift can go a long way in any business, but it’s a philosophy that can be especially useful in the world of people operations. In this episode, Rhys sits down with Oyster’s very own Chief Workplace Officer, Mark Frein, to hear his perspective on the mindset changes we can all make to lay the groundwork for successful people operations. During their discussion, Rhys and Mark explore how a simple mindset switch or even just a shift in language can make all the difference when it comes to managing teams effectively. Mark shares his unique perspective of viewing business as a performance, similar to the ways we think about an athlete competing at the Olympics or a band performing a set. He explains why he believes we can all bring the same passion, connectivity and drive to the business world, sharing key strategies for driving a company forward during its early growth stages.New World of Work is produced by Quill.
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