๐๐ผ๐๐: Vitalii Andrushko, Salesforce Community Manager, 3 years and 6 months at SoftServe ๐๐๐ฒ๐๐: Christina Korovai, Salesforce RnD Project Manager, 8 months at SoftServe What do Spotify and Amazon have in common? Learn about this and much more in the recent podcast episode of #SoftServe_Podcast๐ง Vitalii and Christina talk about a curious CRM system Salesforce and give their insider answers to the following questions: ๐What is Salesforce, and what does RnD do there? ๐What is the difference between an RnD Project Manager and a PM on a client project? ๐Why is this project a dream job? See you in the podcast ๐ ๐ฌ๐ฌ:๐ฑ๐ฌ The topic intro ๐ฌ๐ญ:๐ฏ๐ฑ Christina about herself ๐ฌ๐ฏ:๐ฏ๐ฏ How Christina decided to be an RnD Project Manager in Salesforce ๐ฌ๐ฑ:๐ฎ๐ฌ What is Salesforce, and what features does it have ๐ฌ๐ด:๐ฎ๐ฑ The RnD initiative in Salesforce and how they are creating ๐ญ๐ญ:๐ฌ๐ฌ About implemented initiatives and existing projects ๐ญ๐ด:๐ฑ๐ฑ Differences between being an RnD project manager and a Project manager on Clients projects ๐ฎ๐ฌ:๐ฐ๐ฑ Why this job looks like "a dream job" ๐ฎ๐ญ:๐ฏ๐ฌ Procrastination and the work motivation ๐ฎ๐ฐ:๐ญ๐ฌ Commercial perspective and value of RnD in Salesforce ๐ฎ๐ฒ:๐ฑ๐ฌ Wrap up and final words
๐๐ผ๐๐: Marta Halyshych, Coach, 1 year and 1 month at SoftServe ๐๐๐ฒ๐๐: Liubov Muntian, Language coach, 3 years 3 months at SoftServe Learning a foreign language is on our New Year resolutions list each year. And usually, that's the item we never cross out. Familiar situation? Then press play ๐ The speakers of our #SoftServe_Podcast know everything about obstacles in language learning because they are language coaches. Marta Halyshych and Liubov Muntian collected the most relevant cases and questions on this topic and gave their professional answers to them: ๐ฏ What is the advantage and difference of language coaching? ๐ฏ How to find and manage your time for studying? ๐ฏ And how to make the learning process pleasant and brain-friendly? Carefully! This conversation will inspire you to restart your language learning ๐ ๐ฌ๐ญ:๐ฎ๐ฑ Speakers and topic introduction ๐ฌ๐ฎ:๐ฏ๐ฑ Language and life coaching: what is the difference ๐ฌ๐ฏ:๐ฎ๐ฌ What is the advantage of language coaching ๐ฌ๐ฐ:๐ฎ๐ฑ What is behind the fear of learning, and how does coaching helps with it ๐ฌ๐ณ:๐ฏ๐ฌ Not enough time for education: how to manage it ๐ญ๐ญ:๐ฎ๐ฌ Motivation: I want vs. I need ๐ญ๐ฏ:๐ฏ๐ฑ How to turn your fears into your development ๐ญ๐ฒ:๐ฌ๐ฌ Coaching differences between consulting and teaching ๐ญ๐ต:๐ฏ๐ฌ Learning with native speakers: a panacea or not ๐ฎ๐ฌ:๐ฎ๐ฌ What to do if you feel stuck in learning ๐ฎ๐ฎ:๐ญ๐ฌ Is language coaching ideal for everyone?
๐๐ผ๐๐: Jakub Kepinski, Communication Expert, 2 years and 6 months at SoftServe ๐๐๐ฒ๐๐: Dobromir Jastrzebski, Abiliton Project Manager, 1 year 2 months at SoftServe What do project management, multiculturalism, and world cuisines have in common? Dobromir and Jakub answered an exciting question in #SoftServe_Podcast. This conversation is more like a friendly conversation in the kitchen. Dobromir was born in Poland, grew up and lived in Canada, taught English in Spain, and returned back to his homeland. So Jakub got curious and spoke with Dobromir about: ๐ how to interact with Canadian and American cultures, ๐how is it to move from the event field to IT, ๐how do previous experiences affect your work routine today. The episode turned out to be a juicy mix of applicable real-life situations and tasty stories. ๐ ๐ฌ๐ญ:๐ฏ๐ฌ Guest introduction ๐ฌ๐ญ:๐ฐ๐ฑ Dobs about migration to Canada and kitchen as a culture experience ๐ฌ๐ฒ:๐ฌ๐ฌ About language and mother tongue ๐ฌ๐ณ:๐ฏ๐ฌ How understanding different cultures help in PM's work ๐ญ๐ฌ:๐ฑ๐ฌ Metaphors of being multicultural ๐ญ๐ฏ:๐ฌ๐ฌ European "mental software" about Canada ๐ญ๐ฑ:๐ฌ๐ฌ About moving from Canada to Poland ๐ญ๐ด:๐ฎ๐ฌ Canadian "mental software" about Eastern Europe ๐ฎ๐ฏ:๐ฐ๐ฌ CAN culture vs. USA culture: communication tips ๐ฎ๐ด:๐ฐ๐ฌ Cultural guidelines in Canada ๐ฏ๐ญ:๐ฐ๐ฑ Project Management and transition into IT ๐ฏ๐ฒ:๐ญ๐ฑ Dobs definition of PM ๐ฏ๐ต:๐ฏ๐ฑ Funny stories on a cultural basis ๐ฐ๐ฐ:๐ฏ๐ฌ Teaching experience in Spain ๐ฐ๐ณ:๐ฎ๐ฌ How teaching skills help in daily PM's work ๐ฑ๐ฎ:๐ฌ๐ฌ Summary and adieus
๐๐ผ๐๐: Jakub Kepinski, Communication Expert, 2 years and 5 months at SoftServe ๐๐๐ฒ๐๐: Martin Graeber, Enterprise Solutions Principal, 8 months at SoftServe What would happen if you invited a communication expert and a person from another culture to one room? They'd record a new #SoftServe_Podcast episode about different cultural backgrounds and experiences, stories about it, and personal insights. Jakub Kepinski talked with Martin Graeber, who is German, about: ๐Can culture be learned, or does it come with experience? ๐How to get comfortable in a new environment and understand new culture? ๐And whether German people are afraid of new things or changes? You'll also hear the main points from the book about the cultural map๐. Enjoy! ๐ฌ๐ญ:๐ฌ๐ฌ Guest introduction ๐ฌ๐ญ:๐ฑ๐ฑ Last read book ๐ฌ๐ฏ:๐ฎ๐ฑ Martin about his profession ๐ฌ๐ฏ:๐ฑ๐ฑ Short quiz ๐ฌ๐ฒ:๐ฑ๐ฑ An anecdote about punctuality in different countries ๐ฌ๐ด:๐ญ๐ฑ Can culture be learned, or does it come with experience? ๐ฌ๐ต:๐ฎ๐ฑ When Martin has to adapt his cultural behavior ๐ญ๐ญ:๐ฑ๐ฌ Lessons from consulting career ๐ญ๐ฑ:๐ฏ๐ฑ How to understand a new culture? ๐ญ๐ต:๐ฑ๐ฑ Are German people afraid of new things or changes? ๐ฎ๐ฏ:๐ฌ๐ฌ The best piece of advice Martin has ever been given ๐ฎ๐ฒ:๐ญ๐ฒ The role of culture in different companies ๐ฎ๐ณ:๐ฏ๐ฌ Lessons you can learn from Martin ๐ฎ๐ต:๐ฌ๐ณ Main takeaways from reading The Culture Map by Erin Meyer
๐๐ผ๐๐: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe ๐๐๐ฒ๐๐: Iryna Il`kiv, Communication Expert, 11 years and 8 months at SoftServe Have you ever looked at communicating with a client through the prism of national values? No? Then it might be the time ๐ Yes? You've got the experience to build on. Our communication experts shared vivid examples from their observations of how cultural affiliation affects clients' expectations and perceptions. And what steps can we take to develop our cooperation and bring the desired results for both parties. ๐ฌ๐ญ:๐ฌ๐ฌ Guest and topic announcements ๐ฌ๐ญ:๐ฐ๐ฌ About Iryna and Tetyana ๐ฌ๐ฐ:๐ฌ๐ฑ Right relations building with customers ๐ฌ๐ฑ:๐ฐ๐ฌ How to be convincing with customers ๐ฌ๐ณ:๐ญ๐ฌ About the successful pitching of your idea ๐ญ๐ญ:๐ญ๐ฌ Culture values inside the teams: common questions ๐ญ๐ฐ:๐ฐ๐ฑ The role of culture in communication with the customer ๐ญ๐ฒ:๐ฌ๐ฑ How to meet the expectations of the customer ๐ฎ๐ฌ:๐ฎ๐ฌ Appreciations and compliments: how to express them and how to react
๐๐ผ๐๐: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe ๐๐๐ฒ๐๐: Svitlana Voitkiv, Communication Expert, 3 years and 7 months at SoftServe Globalization has opened the door for both businesses and employees. We work from anywhere in the world and with people from different countries. But how to build communication in a team if there are specialists of different nationalities? Find the answer to this question in this episode of #SoftServe_Podcast. Our communication experts Svitlana Voitkiv and Tetyana Hrynovetska talk about: ๐What is national culture, and how does it affect team communication? ๐How does our national culture manifest itself in what we are motivated by in our work? ๐How do we react to conflict situations and ask questions? The conversation is based on real cases, so you can draw analogies between the mentioned stories and your experience. ๐ฌ๐ญ:๐ฌ๐ฑ Topic announcement ๐ฌ๐ญ:๐ฐ๐ฌ About Svitlana and Tetyana ๐ฌ๐ฏ:๐ฌ๐ฌ The role of national culture inside the team ๐ฌ๐ฑ:๐ฎ๐ฑ About the differences in formulating messages ๐ฌ๐ฒ:๐ฐ๐ฌ Thinking patterns and how they manifest ๐ฌ๐ต:๐ฎ๐ฑ About misunderstandings and conflicts ๐ญ๐ญ:๐ฐ๐ฌ How to avoid misunderstandings ๐ญ๐ฏ:๐ฑ๐ฌ Culture-specific about the use of questions ๐ญ๐ณ:๐ฏ๐ฌ Insights about the role of national culture ๐ฎ๐ฎ:๐ฌ๐ฌ What does it means to be "consensus-driven"
๐๐ผ๐๐: Jakub Kepinski, Communication Expert, 2 years at SoftServe ๐๐๐ฒ๐๐: Oleksandr Mykhalchuk, Director of Cloud & DevOps Services, 1 year and 10 months at SoftServe More than 50% of professions that will be relevant in 10 years have not even appeared, and the old ones will be transformed. How to prepare yourself for the professions of the future? Jakub and Alex gave us some food for thought on this issue and covered the following topics: ๐ฎWhy are transferrable skills so essential? ๐ฎWhat does it take to grow an "employee of the future?" ๐ฎWhat do company employees and entrepreneurs have in common? ๐ฌ๐ญ:๐ญ๐ฑ Introduction of Alex ๐ฌ๐ญ:๐ฏ๐ฑ Alex about his Weirdness ๐ ๐ฌ๐ฎ:๐ฑ๐ณ Story from Jakub about the "jobs that don't exist" ๐ฌ๐ฐ:๐ญ๐ฑ Forecast of future professions ๐ฌ๐ต:๐ญ๐ฑ About transferable skills ๐ญ๐ฐ:๐ฌ๐ฑ What does it takes to grow an "employee of the future?" ๐ญ๐ณ:๐ฑ๐ฌ The concept of "knowledge workers" and the need for constant learning ๐ฎ๐ณ:๐ฐ๐ฑ Company worker and entrepreneur: what are similar features? ๐ฏ๐ฑ:๐ฎ๐ฑ Why is it worth taking a risk?
๐๐ผ๐๐: Jakub Kepinski, Communication Expert, 2 years at SoftServe ๐๐๐ฒ๐๐: Nikolay Markov, Abiliton Cloud Architect, 1 year and 7 months at SoftServe We spend about 50-80% of our workdays communicating. But are we sure we do that effectively? Jakub Kepinski and Nikolay Markov talk about the role of communication at work and shared the most powerful communication lessons life has given. In this podcast episode, you'll hear: ๐How to move and survive in a big company? ๐How to work with people who are afraid of changes? ๐How to differentiate yourself from your competitors? Listen to the podcast and share your communication stories in the comments ๐ ๐ฌ๐ญ:๐ฏ๐ฑ Introduction of Nikolay ๐ฌ๐ฎ:๐ฐ๐ฑ Biggest communication lessons in a speaker's career ๐ฌ๐ฐ:๐ฐ๐ฑ Does the company size matter? ๐ฌ๐ฒ:๐ฐ๐ฌ Working culture in big companies ๐ฌ๐ด:๐ฑ๐ฌ How to move and survive in a big company? ๐ญ๐ญ:๐ฌ๐ฌ Mentoring at work and Nikolay's experience ๐ญ๐ฎ:๐ฏ๐ฌ Importance of audience and anecdote about it ๐ญ๐ฑ:๐ญ๐ฌ How to work with people who are afraid of changes? ๐ญ๐ด:๐ฑ๐ฑ Bits of advice for those who are promoting very fast ๐ฎ๐ญ:๐ฎ๐ฑ Nikolay's most positive feedback from a client ๐ฎ๐ฏ:๐ฐ๐ฑ About exciting moments while starting new projects ๐ฎ๐ณ:๐ฐ๐ฌ How to differentiate yourself from your competitors? ๐ฏ๐ญ:๐ญ๐ฑ Sum-up by Jakub
๐๐ผ๐๐: Jakub Kepinski, Communication Expert, 2 years at SoftServe ๐๐๐ฒ๐๐: Lukasz Boduch, Cloud Architect, 1 year and 4 months at SoftServe "The first rule of Fight Club: You do not talk about Fight Club". We are sure you know that ๐ฅ But what are the unspoken rules of a successful job interview? Jakub Kepinski, in their conversation with Lukasz Boduch, highlights the most helpful recommendations for a job interview: ๐ขDemonstrating soft and hard skills in an interview ๐ขThe power of productive feedback ๐ขSmall tips and tricks for a successful interview The information you'll hear in this episode of #SoftServe_Podcast will help you land your dream job or excel at your position. ๐ฌ๐ญ:๐ญ๐ฌ Guest intro ๐ฌ๐ฎ:๐ฑ๐ฌ Thematic anecdote: who would you hire out of two soldiers? ๐ฌ๐ฒ:๐ญ๐ฌ The 1st rule of the Fight Club and the rules of interviews for both sides ๐ญ๐ฎ:๐ฑ๐ฌ Role of soft and hard skills during the interview ๐ญ๐ฑ:๐ฎ๐ฌ The incredible power of feedback: practical tips ๐ฎ๐ฎ:๐ฏ๐ฑ What does Lukasz find interesting in the interview process? ๐ฎ๐ฒ:๐ฑ๐ฌ Tips and tricks for a successful interview ๐ฏ๐ฎ:๐ฌ๐ฌ Sum-up from Jakub
๐๐ผ๐๐: Andrii Gorbenko, Lead R&D Promotion Consultant, 1 year and 6 months at SoftServe ๐๐๐ฒ๐๐: Anna Sheremetieva, R&D Product Manager, 9 months at SoftServe "Imagine, you can touch untouchable things," - said Anna Sheremetieva, Senior R&D Product Manager at SoftServe. No, it's not an invention. It's a real haptic technology that you can use in healthcare, entertainment, therapy, etc. Together with Andrii Gorbenko - R&D Lead, they talked in detail about: ๐What is haptics technology? ๐What is the E-texture project about? ๐In which areas will be this technology the fastest to use? ๐How to be a productive PdM if you work in the innovation industry? Don't miss out and listen to the new episode about thะต 4D world. Who knows, maybe you'll deal with this soon๐ 01:40 - Anna about her background and transition to R&D 07:20 - What is haptic technology, and how it works 12:20 - About the commercialization of this sphere 18:00 - How previous experience helps to dive into new projects smoothly 22:10 - What it's like to be a product owner in an innovative project 24:50 - E-texture project and what is it about 31:25 - E-texture technology: where to use? 36:20 - What are the benefits of this technology in healthcare and therapy? 38:15 - How to verify and validate industries, which should be in focus 45:00 - Marketing side and project results 49:40 - Story about the first demo request (lead) 57:10 - What is the future of the E-texture project 01:03:20 - Bits of Advice for PdM's in innovative industries 01:07:20 - General trends in haptics and human-computer interaction 01:09:40 - Outro
๐๐ผ๐๐: Solomiya Martynovych, Executive Communications Lead, 3 years at SoftServe ๐๐๐ฒ๐๐: Chris Baker, CEO, 9 years at SoftServe A lot of our listeners, probably, already know Chris Baker as SoftServeโs CEO. With this episode, weโre launching a series to talk with Chris about SoftServe, his professional and personal backgrounds, and where do the two of them meet. ๐ญ:๐ฌ๐ฑ About growing up in a big family and how it translates to building an inclusive environment at work. ๐ฒ:๐ฏ๐ฑ About choosing between engineering and music education and why they are closer than we think. ๐ต:๐ฑ๐ด About staying open and connectedness between the everyday life and the business. ๐ญ๐ฎ:๐ฎ๐ฐ About how business growth opens the opportunities to make a positive impact for our clients and communities. ๐ญ๐ฑ:๐ญ๐ฑ About the decision-making algorithms and innovation.